Riverbed has unveiled its latest solutions, enhancing Intelligent Network Observability by seamlessly integrating 360-degree network visibility with advanced agentic AI.
This strategic move aims to empower network operations teams by accelerating troubleshooting, pinpointing root causes, forecasting potential issues, and preemptively mitigating disruptions, all before impacting users.
About Riverbed Network 360
The new Riverbed Network 360 suite advances network visibility across remote users, Zero Trust, and cloud environments with NPM+. By integrating agentic AI features from Riverbed IQ and Q into existing AppResponse and NetProfiler tools, these solutions provide a unified, comprehensive view of network operations. This integration aims to equip NetOps teams with the tools to prevent network disruptions.
Integration Benefits
According to Richard Tworek, Chief Technology Officer at Riverbed, "For decades, network monitoring tools have surfaced the evidence, but network professionals have still had to manually connect the dots. That model can no longer keep pace as applications span data centers, public clouds and SaaS environments, employees work from anywhere, and Zero Trust architectures add new visibility gaps across networks IT may not own or control."
Tworek highlights how Network 360 leverages agentic AI to transform network data into actionable insights, speeding up root-cause analysis and promoting autonomous proactive measures.
Harnessing Agentic AI in Network Operations
Riverbed NPM 360 uses AI-driven insights to analyse operational dataAt the core of these advancements is Riverbed NPM 360, which leverages causal, predictive, generative, and agentic AI through Riverbed IQ to analyze operational data. This AI-driven intelligence allows teams to correlate network data swiftly, diagnose potential issues, and take timely action.
Meanwhile, Riverbed Q acts as a conversational interface, simplifying investigative processes with natural language queries.
AI Integration with AppResponse and NetProfiler
AppResponse and NetProfiler remain critical components, offering comprehensive packet capture and flow analytics respectively.
Through NPM 360, Riverbed IQ and Q enhance these functionalities by embedding AI capabilities, enabling network teams to better manage performance across complex environments. Additionally, NPM+ enhances visibility for remote users and Zero Trust setups, providing a deeper understanding of network operations.
Comprehensive Network Observability Suite
Riverbed NPM 360 includes the Riverbed IQ intelligence layer and the Riverbed Q assistant, extending network visibility with an endpoint-based approach.
This suite allows IT teams to tackle performance challenges proactively, aided by Riverbed's professional services, which guide customers in deploying and managing their Network 360 infrastructures efficiently.
Industry Recognition and Access
Riverbed's innovative efforts were recognized in the 2026 GigaOm Radar Report, where the company was heralded for its leadership in Network Observability. This endorsement acknowledges Riverbed's advancements in providing full-fidelity visibility and AI-enhanced insights that enhance organizational efficiency across complex networks.
Riverbed's NPM 360, which incorporates advanced AI and network visibility features, is now readily available and priced competitively with current AppResponse and NetProfiler offerings, enabling customers to leverage these enhanced capabilities without incurring additional costs.
Riverbed, the pioneer in AIOps for observability, announced new Riverbed intelligent network observability solutions that combine 360-degree network visibility with agentic AI to help network operations teams accelerate troubleshooting, identify root causes, predict emerging issues and increasingly prevent disruptions before they impact users.
About Riverbed Network 360
The new Riverbed Network 360 offerings natively integrate the powerful agentic AI capabilities of Riverbed IQ and Q into Riverbed’s AppResponse and NetProfiler solutions while extending network visibility across remote users, Zero Trust and public cloud environments with NPM+. Together, these new offerings unify deep network evidence, expanded visibility across the enterprise, and causal, predictive, generative and agentic AI, to help NetOps teams prevent disruption.
Integration benefit
“For decades, network monitoring tools have surfaced the evidence, but network professionals have still had to manually connect the dots,” said Richard Tworek, Chief Technology Officer, at Riverbed. “That model can no longer keep pace as applications span data centers, public clouds and SaaS environments, employees work from anywhere, and Zero Trust architectures add new visibility gaps across networks IT may not own or control."
"With Network 360, Riverbed is bringing agentic AI directly into network operations by turning deep network evidence from hybrid environments into contextual insight, faster root-cause identification, predictive awareness of emerging issues and recommended next actions. This is how we help NetOps teams move from tedious, reactive investigations that once took hours or days to guided, AI-driven workflows that accelerate resolution today and lay the foundation for increasingly autonomous action before disruptions impact users or the business.”
Powerful agentic AI for network operations
Riverbed NPM 360 addresses these challenges. Riverbed IQ is the intelligence layer behind NPM 360, applying causal, predictive, generative and agentic AI across connected operational data. It helps network teams correlate evidence, identify likely causes, anticipate emerging issues and determine appropriate actions.
Riverbed Q provides a conversational, natural language interface to the Riverbed intelligence layer, allowing network professionals to accelerate investigations without navigating multiple dashboards, queries and tools. Together, IQ and Q analyze and correlate network evidence, recommend next steps and allow practitioners to drill into underlying flows, packets and other connected evidence when needed.
Natively bringing AI to AppResponse and NetProfiler
Riverbed AppResponse and Riverbed NetProfiler provide two foundational sources of network intelligence. AppResponse delivers full-fidelity packet capture and analysis, while NetProfiler provides enterprise-scale flow monitoring and analytics across complex network environments.
With the new NPM 360 offering, Riverbed IQ and Riverbed Q become native capabilities within the AppResponse and NetProfiler intelligent network observability experience. This brings causal, predictive, generative and agentic AI directly into the products network teams already rely on to monitor, troubleshoot and optimize performance.
Riverbed NPM+ extends visibility across remote users, Zero Trust architectures, data centers and cloud environments, significantly expanding the breadth and depth of network evidence available to NetOps teams. By unifying packet, flow and endpoint-derived network intelligence with AI-powered analysis and guidance, Riverbed NPM 360 helps IT teams rapidly isolate the source of performance issues, understand business and user impact, predict emerging risks, and accelerate resolution.
Riverbed NPM 360 includes:
- Riverbed IQ: SaaS-based AI-driven intelligence and automation layer that pinpoints issues and speeds resolution—no additional infrastructure needed.
- Riverbed Q: A generative AI chat or conversational assistant that helps IT teams quickly investigate performance issues, uncover insights and take informed action using natural-language queries.
- NPM+: Endpoint-based network observability that extends visibility across remote users, Zero Trust, public cloud, and networks the enterprise does not own or control.
- Professional Services: Helps customers design, deploy and operationalize their Network 360 environment, together with AppResponse or NetProfiler, to deliver the right network and data coverage, workflows and operational outcomes from day one.
Riverbed IQ Intelligence layer
“Riverbed is in the upper echelon of companies redefining network operations through the application of AI,” said Whit Walters, Field CTO & AI Category Lead, GigaOm. “What makes Riverbed’s approach particularly compelling is that this intelligence isn’t isolated to network operations. The same Riverbed IQ intelligence layer extends across Riverbed Aternity and the digital employee experience. Combining network and employee experience intelligence through a common AI foundation creates a powerful opportunity for enterprises to transform IT operations.”
2026 GigaOm Radar Report
Riverbed was recently recognized as a Leader and Fast Mover in the 2026 GigaOm Radar Report for Network Observability, underscoring the company's continued innovation and market leadership in intelligent observability solutions.
The recognition highlights Riverbed's ability to deliver full-fidelity visibility, unified data, and AI-driven intelligence through its Network Observability suite, enabling organizations to gain deeper insights across increasingly complex enterprise networks and accelerate operational efficiency.
Availability and additional resources
NPM 360 is available immediately and is initially offered at no premium to current AppResponse and NetProfiler pricing, giving customers expanded AI and network visibility capabilities without increasing the price of the underlying offering.
