OpenEye has introduced significant advancements to its OpenEye Web Services (OWS) with the integration of AI-powered visual search and alerting, significantly enhancing enterprise operations and security.
These new features are part of the OWS AI Analytics suite, providing cutting-edge tools that streamline operations and bolster security measures. Users can now utilize natural-language inputs to swiftly access video footage and automate security processes, all within an intelligent cloud-based platform. As businesses adopt these functionalities, OpenEye supports their growth and operational scalability.
Innovative AI Technologies in Security
Rick Sheppard, founder and CEO of OpenEye, stated, “These AI-powered capabilities mark a significant step forward in transforming video into a source of actionable intelligence for our customers—going beyond traditional security. With natural language search and automated alerts on visual changes, we're saving businesses time and eliminating manual effort with trusted, proactive solutions that help our customers operate more effectively every day.”
The AI Visual Search feature within OWS allows users to pinpoint specific events in video footage
The AI Visual Search feature within OWS allows users to pinpoint specific events in video footage by providing descriptive inputs. This technology makes it possible to search using natural-language queries, such as "A person carrying a box in the lobby yesterday afternoon," enabling the quick retrieval of the most relevant footage across various cameras.
Enhancing Investigations and Response Times
AI Visual Search benefits businesses by offering:
- User-Friendly Searches: Facilitating quick and effective video searches for all users.
- Seamless Investigations: Enabling fast investigations by allowing the description of people or vehicles to access necessary evidence.
- Rapid Responses: Reducing the time taken to respond to incidents by swiftly surfacing critical footage.
- Time Savings: Cutting down hours-long video reviews to seconds through straightforward descriptions.
- Actionable Results: Providing thumbnail previews linked to video clips for immediate verification, minimizing steps between search and action.
Proactive Monitoring and Efficiency Enhancement
The AI Visual Check feature aids in the automated oversight of business operations
The AI Visual Check feature aids in the automated oversight of business operations, safety, and compliance across different sites. It generates alerts when issues like blocked fire exits or unattended security posts are identified, reducing the need for manual inspections and enabling quicker resolutions.
This feature empowers enterprises by automating visual validations, alerting teams proactively, protecting revenue, and utilizing data to guide decisions.
AI Visual Check aids businesses in:
- Automate Visual Verification: Analyzing images to identify genuine business and safety issues.
- Proactively Monitor Operations: Staying ahead with necessary alerts while eliminating manual audits and reactions to complaints.
- Improve the Bottom Line: Enhancing revenue protection and customer experiences with a clear return on investment.
- Utilize Data-Driven Decision-Making: Leveraging aggregated data over time to identify patterns and validate operations.
Revolutionizing Enterprise Security Solutions
AI Visual Search and AI Visual Check greatly enhance the functionalities of the OWS platform, aligning with OpenEye's strategy of providing businesses with smart surveillance technology. Businesses can seamlessly integrate these advanced video analytics into their current workflows, allowing them to optimize operations, boost revenue, and reinforce security across their organizations.
OpenEye announces advanced new innovations to OpenEye Web Services (OWS) through the addition of AI-powered visual search and alerting, helping enhance operations for modern enterprise organizations.
As a core part of the OWS AI Analytics suite, AI Visual Search and AI Visual Check offer businesses innovative and intuitive tools built to improve operations and fortify security. Users can surface video quickly and automate procedures through natural-language inputs, all within an intelligent cloud video solution. With these integral platform functionalities, OpenEye provides a premium video offering that supports the businesses of its customers and helps them scale their workflows to enable greater future growth.
Natural-language query
“These AI-powered capabilities mark a significant step forward in transforming video into a source of actionable intelligence for our customers—going beyond traditional security,” said Rick Sheppard, founder and CEO of OpenEye. “With natural language search and automated alerts on visual changes, we’re saving businesses time and eliminating manual effort with trusted, proactive solutions that help our customers operate more effectively every day.”
AI Visual Search in OWS locates specific moments in video footage via simple user-input descriptions. Users can type in a natural-language query, such as “A person carrying a box in the lobby yesterday afternoon,” and the system will quickly surface the most relevant results across cameras.
Natural-language description
With AI Visual Search, businesses can enjoy:
- User-Friendly Searches: Designed for every user in mind, AI Visual Search makes it easy to search footage quickly and effectively.
- Seamless Investigations: Accelerate investigations by describing a person or vehicle and letting AI surface the evidence users need.
- Rapid Responses: Reduce incident response time by quickly surfacing the footage needed to act when it matters most.
- Time Savings: Reduce hours-long video investigations down to seconds by surfacing relevant footage through a simple natural-language description.
- Actionable Results: Thumbnail previews linked directly to video clips allow for immediate verification, reducing the steps between search and action.
Enabling faster resolution
Designed to automate monitoring of business operations, safety protocols, and compliance across multiple locations, AI Visual Check provides proactive alerts when issues are detected. This includes blocked fire exits, out-of-stock shelves, or unattended security posts, to reduce reliance on manual oversight or walkthroughs, enable faster resolution, and free up resources across modern enterprises.
AI Visual Check empowers businesses to:
- Automate Visual Verification: OWS analyses images to detect real business and safety issues across locations.
- Proactively Monitor Operations: Stay proactive with alerts when action is needed and avoid manual walkthroughs, in-person audits, and reactive complaints.
- Improve the Bottom Line: Protect revenue, improve customer experience, and ensure compliance with a clear return on investment.
- Utilize Data-Driven Decision-Making: Aggregated check results over time help teams identify recurring issues, validate standards, and make smarter operational decisions.
Smarter operational decisions
AI Visual Search and AI Visual Check represent a pivotal step forward for the OWS platform as OpenEye continues equipping businesses with intelligent surveillance solutions.
These intuitive video analytics can be effortlessly incorporated into existing company workflows to provide an overall more impactful system experience. Businesses can leverage powerful AI capabilities throughout their organization to unlock new avenues towards optimising workflows across departments, helping drive greater revenue and strengthen security.
