AMAG Technology Releases RISK360 Incident And Case Management System

AMAG Technology, a provider of access control, video management, identity management and visitor management solutions, announces the latest addition to their portfolio: RISK360. This solution is a robust, global Incident and Case Management system that investigates and analyses incidents to help organizations operate more efficiently, save money, enforce compliance and mitigate risk.

RISK360 is a highly configurable, workflow based solution that empowers security teams to capture information, perform assessments and identify risks, giving companies a clear picture of what is happening on their premises. Organizations can track the time and expenses spent on incidents, monitor resource allocation and use that data to streamline processes and save money. Robust reporting with customized dashboards help companies work smarter and meet compliance requirements.

“RISK360 saves valuable time and resources by automating incident and case management reporting,” said AMAG Technology President, Kurt Takahashi. “By understanding how events unfold, organizations can automate workflows and capture the right information to report, track and resolve every case.”

Events in RISK360 are communicated to Symmetry Access Control, and alarms in Symmetry generate events in RISK360

Integration With Symmetry Access Control Software

Available as a Software as a Service or as an on-premise solution, RISK360 operates on all modern browsers and mobile operating systems including IOS, Windows and Android. RISK360 integrates seamlessly with Symmetry Access Control software.

Events in RISK360 are communicated to Symmetry Access Control, and alarms in Symmetry generate events in RISK360. The integration creates Be On the Lookout (BOLO) flyers and automatically terminates a user’s access in Symmetry, providing a safer environment.

RISK360 also helps manage security personnel with guard tours, daily activity reports and passdown logs. Users can leverage computer aided dispatch to identify the closest available responders, saving time and improving efficiencies. Organizations can also capture site specific information using geospatial analysis, perform assessments and notify teams of risk.