Milestone Husky NVRs answers market’s need  for more storage
Milestone Husky NVRs answers market’s need for more storage

Milestone Systems, the open platform company in IP video management software (VMS), announces upgrades to its series of Milestone Husky network video recorders (NVRs). The sleek video network appliances integrated with Milestone video management software now offer significant increases in internal storage. Popular NVR Series Meet Market Demands The storage expansions mean simple-to-install video surveillance solutions are available for more demanding requirements – longer video retention and greater quality recordings. More storage enables customers like government organizations to meet 90-day video storage requirements or casinos to achieve continuous high-resolution recordings. 2x the storage on the Milestone Husky M10 – up to 2TB (from 1TB) 3x the storage on the Milestone Husky M30 – up to 12TB (from 4TB) 2x the storage on the Milestone Husky M50 – up to 48TB (from 24TB) Additionally, the Milestone Husky Hybrid Series of NVRs will get a boost in storage too. The hybrid NVRs, which enables users to mix of analog and IP cameras for an easy analog-to-IP transition, offers the following options: 2x the storage on the Milestone Husky M30 Hybrid – up to 8TB (from 4TB) 2x the storage on the Milestone Husky M50 Hybrid – up to 32TB (from 16TB) Unlimited scalability through Milestone Interconnect Like other Milestone VMS solutions, Milestone Husky solutions are future-proof, enabling users to scale up their video surveillance deployments as their businesses grow. Multiple Milestone Husky M30s or Milestone Husky M50s can be set up with a master/slave configuration. Users can view video from all connected cameras on the networked Milestone Husky units by simply connecting to the master server. For enterprise scaling, all Milestone Husky NVRs can also use Milestone Interconnect™ to connect remote sites to XProtect® Corporate VMS for central command and control. This enables a site with a Milestone Husky NVR to be operated locally or remotely, which either could be through a central control center or by a service provided from a Milestone Partner. The functionality of the Milestone Husky M30 and Milestone Husky M50 models can be extended by integrating XProtect® add-ons and third-party integrations, such as access control and video analytics. “We recognized the shift in the market for integrated NVR solutions,” said Jay Shah, Global Business Development Director, Incubation and Ventures at Milestone Systems. “Our Milestone partners and customers asked us for more storage with the Milestone Husky Series and we delivered. Now they can integrate and interconnect the NVRs in more demanding environments. This change can only open up new opportunities for our end users and our integrators.”

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Milestone Pre-Announces Husky M500A High Performance NVR With Support For 512 HD Cameras And 600Mb/s Recording Performance
Milestone Pre-Announces Husky M500A High Performance NVR With Support For 512 HD Cameras And 600Mb/s Recording Performance

Milestone Systems, the open platform company in networked video management software (VMS), is pre-announcing the Milestone Husky M500A NVR hardware platform with scalable VMS.  The M500A XProtect Expert NVR has been performance-tested to support 512 HD cameras with a guaranteed recording performance of 600Mb/s. Milestone is currently preparing the Milestone Husky M500A for release in Q2 2016 and will be showcasing proof-of-performance at tradeshows in the meantime.  Western Digital Purple Hard Drives The Milestone Husky M500A is building on the high performance exclusive hardware design of the Milestone Husky M50 chassis right in step with the previous Milestone Husky series. A key contribution to the NVR’s performance is the storage systems use of Western Digital Purple hard drives. These drives are specially designed for video surveillance and utilize write-optimized hard disk drive technology and frame loss protection.  When combined with a video recording optimized RAID (Redundant Array of Independent Disks) Controller supporting either RAID 5 or RAID 10, the industry’s highest performance NVR in its hardware class is achieved. The M500A NVR supports up to 48TB of internal raw storage and has the ability to archive to network-attached storage appliances when additional storage is required.  Milestone XProtect Expert VMS Preinstalled with highly scalable Milestone XProtect Expert video management software, the M500A NVR eliminates the guess work of sizing the recording hardware. This removes the common industry problem of over estimating and sizing IT server-based NVRs as well as saving time on systems design.  The XProtect Expert VMS comes preloaded on the Husky M500A and enables a number of advantages for Milestone partners. These include already being trained and certified on the system software and being able to easily upgrade customers from previous Milestone XProtect products like XProtect Enterprise. Milestone Husky M500A will be sold in a base configuration only, so partners just add camera licenses as needed. Three years of Milestone Care Plus plan and hardware warranty are included in all units, enabling both free software upgrades, device license portability and software trade-in credit. This guarantees that customers get the industry’s lowest possible NVR total cost of ownership.  Key Features Included Are: "The industry’s highest NVRperformance is delivered bythe most scalable and reliableVMS - all packed into ouroptimized NVR at the lowest cost per recorded device" Recorder or all-in-one: The Husky M500A can be utilized as a NVR which is a part of a larger video management software installation or as a stand-alone system. This gives partners and customers with the greatest number of deployment options form a single hardware platform.    Federated NVR support: The Husky M500A XProtect Expert NVR can be easily Federated into existing XProtect Corporate customer deployments at no additional cost. This provides seamless management, configuration, control and viewing of camera devices.   License portability: XProtect Expert 2016 base and device licenses can be moved between systems just by clicking in the Milestone management console. This enables a customer to have a pool of camera licenses and use them as needed. This solves the traditional problem where a system must be upgraded in chunks of licenses. It also makes scheduled maintenance easy.    Recorder failover: When using the newest version of XProtect Expert 2016R2 the M500A can utilize the built-in recorder failover capability. This enables the M500A to fail over to a central XProtect Expert system or another M500A if the system is hit by an unforeseen outage. This takes place automatically, without any interruption in system security level.    Simplified installation and setup: The Husky Configurator automates the hardware and software setup and system restore image. This saves valuable installation and setup time.   “The industry’s highest NVR performance is delivered by the most scalable and reliable VMS - all packed into our optimized NVR at the lowest cost per recorded device. It does not get better than this!” says Bjørn Skou Eilertsen, Vice President of Corporate Products Business Unit at Milestone Systems. “The Milestone Husky M500A is yet another proof-point of our commitment to delivering the most valuable solutions for our partners and customers.” The Milestone Husky M500A proof-of-performance was showcased at the ISC West International trade show in Las Vegas, April 6-8, at the Milestone booth 20060 where visitors saw the live performance test of 512 HD cameras being recorded on the new Husky M500A XProtect Expert NVR.

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Securing Mobile Vehicles: The Cloud and Solving Transportation Industry Challenges
Securing Mobile Vehicles: The Cloud and Solving Transportation Industry Challenges

Securing Intelligent Transportation Systems (ITS) in the transportation industry is multi-faceted for a multitude of reasons. Pressures build for transit industry players to modernise their security systems, while also mitigating the vulnerabilities, risks, and growth-restrictions associated with proprietary as well as integrated solutions. There are the usual physical security obstacles when it comes to increasingly integrated solutions and retrofitting updated technologies into legacy systems. Starting with edge devices like cameras and intelligent sensors acquiring video, analytics and beyond, these edge devices are now found in almost all public transportation like buses, trains, subways, airplanes, cruise lines, and so much more. You can even find them in the world’s last manually operated cable car systems in San Francisco. The next layer to consider is the infrastructure and networks that support these edge devices and connect them to centralized monitoring stations or a VMS. Without this layer, all efforts at the edge or stations are in vain as you lose the connection between the two. And the final layer to consider when building a comprehensive transit solution is the software, recording devices, or viewing stations themselves that capture and report the video. The challenge of mobility However, the transportation industry in particular has a very unique challenge that many others do not – mobility. As other industries become more connected and integrated, they don’t usually have to consider going in and out or bouncing between networks as edge devices physically move. Obviously in the nature of transportation, this is key. Have you ever had a bad experience with your cellular, broadband or Wi-Fi at your home or office? You are not alone. The transportation industry in particular has a very unique challenge that many others do not – mobility Can you trust these same environments to record your surveillance video to the Cloud without losing any frames, non-stop 24 hours a day, 7 days a week, 365 days a year? To add to the complexity – how do you not only provide a reliable and secure solution when it’s mobile, traveling at varying speeds, and can be in/out of coverage using various wireless technologies? Waiting to upload video from a transport vehicle when it comes into port, the station, or any centralized location is a reactive approach that simply will not do any longer. Transit operations require a more proactive approach today and the ability to constantly know what is going on at any given time on their mobile vehicles, and escalate that information to headquarters, authorities, or law enforcement if needed; which can only occur with real-time monitoring. This is the ultimate question when it comes to collecting, analyzing, and sharing data from mobile vehicles – how to get the video from public transportation vehicles alike to headquarters in real time! Managing video data In order to answer this question, let’s get back to basics. The management and nature of video data differs greatly from conventional (IT) data. Not only is video conducted of large frames, but there are specific and important relationships among the frames and the timing between them. This relationship can easily get lost in translation if not handled properly. This is why it’s critical to consider the proper way to transmit large frames while under unstable or variable networks. The Internet and its protocols were designed more than two decades ago and purposed for conventional data. Although the Internet itself has not changed, today’s network environments run a lot faster, expand to further ranges, and support a variety of different types of data. Because the internet is more reliable and affordable than in the past some might think it can handle anything. However, it is good for data, but not for video. This combination makes it the perfect time to convert video recording to the Cloud! Video transmission protocol One of the main issues with today’s technology is the degradation of video quality when transmitting video over the Internet. ITS are in dire need for reliable transmission of real-time video recording. To address this need a radical, yet proven, video transmission protocol has recently been introduced to the market. It uses AI technology and to adapt to different environments in order to always deliver high quality, complete video frames. This protocol, when equipped with encryption and authentication, enables video to be transmitted reliably and securely over the Internet in a cloud environment. One of the main issues with today’s technology is the degradation of video quality when transmitting video over the Internet Finally, transportation industry has a video recording Cloud solution that is designed for (massive) video that can handle networks that might be experiencing high error rate. Such a protocol will not only answer the current challenges of the transportation industry, but also make the previously risky Cloud environment safe for even the most reserved environments and entities. With revolutionary transmission protocols, the time is now to consider adopting private Cloud for your transportation operations.

The Digital Transformation Of Modern Access Control Solutions
The Digital Transformation Of Modern Access Control Solutions

The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorization and the appropriate credentials. The access control business, like many industries before it, is undergoing its own digital transformation But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customized and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms powers continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.

Cybersecurity: What We Can Do As An Industry
Cybersecurity: What We Can Do As An Industry

In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organization's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organizations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realizing it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyze a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analog technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organization open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organization is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organization is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organizations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.

Latest Milestone Systems news

LenelS2 Unveils OnGuard Security Management System Version 8.0 That Offers Powerful Visualization For Data-based Insights
LenelS2 Unveils OnGuard Security Management System Version 8.0 That Offers Powerful Visualization For Data-based Insights

LenelS2 has announced the release of the OnGuard security management system version 8.0, empowering security teams with enhanced situational awareness through unified views of the security environment, as well as powerful visualization for data-based insights. OnGuard Version 8.0 OnGuard Version 8.0 provides major updates including integration with the Magic Monitor unified client, rich interactive maps, a new modern reporting engine, cyber security enhancements and more. The OnGuard security management system is an advanced solution in Carrier’s Healthy Buildings Program, and provides critical features like occupancy management, enhanced access control and proactive screening solutions to better protect people and assets, and optimize building health and efficiency. LenelS2, a globally renowned company in advanced security systems and services, is a part of Carrier Global Corporation, an international provider of healthy, safe and sustainable building and cold chain solutions. Transforming security data into actionable insights OnGuard version 8.0 provides end users with the tools to be in complete control of their security environment “OnGuard version 8.0 provides end users with the tools they need to be in complete control of their security environment and transform security data into actionable insights,” said Jeff Stanek, President of LenelS2. He adds, “As the world returns to the workplace, the breadth of new features, updates and enhancements in OnGuard version 8.0 make it an ideal solution for today’s unique security challenges.” Magic Monitor unified client The OnGuard security management system version 8.0 system enhances security and situational awareness through integration with the Magic Monitor client, a Windows and Mac OS client, which provides a unified view of access control, video surveillance feeds and web content in a single display. Users can view OnGuard system alarms, credentials as well as live or recorded video from the LenelS2 Network Video Recorder (LenelS2 NVR) platform, or third-party video management systems, including the Milestone XProtect system. The Magic Monitor unified client supports a single display, a command center workstation or expansive video walls. OnGuard Reports and Dashboard features To turn security data into actionable insights, the OnGuard version 8.0 platform now features a new OnGuard Reports browser client that provides customizable reports. An OnGuard Dashboard feature offers powerful visualization of system, cardholder and alarm data in a variety of graphical formats. The new interactive OnGuard Maps feature offers browser-based visualization of facility layouts and provides dynamic system feedback. With OnGuard version 8.0, the Maps feature is included within the OnGuard Monitor client and is accessible from any computer, tablet or smartphone. Usability enhancements and cyber security upgrades OnGuard version 8.0 system also includes new usability enhancements, integrations and cyber security upgrades The OnGuard version 8.0 system also includes new usability enhancements, integrations and cyber security upgrades to improve safety and convenience. Usability enhancements include easy-to-access language options in OnGuard Visitor Self Service mobile app version 1.5 and a richer video viewing experience across OnGuard web clients. The improved video experience includes new audio, digital zoom, snapshot capture and Milestone XProtect video support in OnGuard Monitor and Surveillance web clients. Enhanced security in K-12 education segment To enhance security in the K-12 education segment, integration with the Allegion Von Duprin Remote Undogging/Remote Monitoring (RU/RM) solution enables an electronic override of mechanical undogging for facility emergency lockdown and remote door status monitoring. ‘Secure by Default’ settings, coupled with license administration security improvements, further enhance cyber security across the OnGuard system.

Milestone Marketplace Helps Customers Explore Unmatched Possibilities To Extend Video Solutions
Milestone Marketplace Helps Customers Explore Unmatched Possibilities To Extend Video Solutions

Times are changing fast and so is the need for using and combining technologies in new ways. With the new edition of Milestone Marketplace, buyers will not only find the complementary hardware and software functionality, but they will also explore solution services when building best-of-breed video management solutions. COVID19 has forced businesses, cities, and entire countries to operate in new ways and increased the demand for new technologies and digital solutions. Adaptable video solutions Versatile use of video solutions that can be expanded with more functionalities help companies thrive when the world changes, whether the need is to ensure public safety, secure access to buildings, or check adherence to social distancing rules. Milestone Marketplace is empowering businesses to explore the unmatched possibilities of video solutions, relevant to companies looking for a new video solution and for existing users of Milestone XProtect looking to enhance the solution’s functionality. In addition to verified hardware and software, the new release of Milestone Marketplace also holds solution services with a total of more than 500 options to choose from. Digital platform The global digital platform includes powerful technologies, like artificial intelligence, augmented reality, video analytics, GIS, and GPS along with combined solutions tailormade to meet several business challenges. The partners behind this are all part of the Milestone Community, ready to help businesses use video solutions to solve new challenges. Explore, connect and deploy Buyers can filter through a network of trusted Milestone integration partners to find the best fit Milestone Marketplace allows buyers access to a vast catalog of Milestone Systems XProtect-compatible software, hardware, and solution services, as well as recommendations and guidance on how to solve specific challenges. Moreover, buyers can filter through a network of trusted Milestone integration partners to find the best fit for their business across the globe. Customer cases, documentation, implementation guides, and demos are just some of the elements made available by the partners using Milestone Marketplace to allow customers to explore solutions available to them. Onboarded integrators “Since we first introduced Milestone Marketplace in 2019, we’ve been working to extend the experience for both customers and partners when searching for and creating XProtect-compatible solutions.” “With this version we’ve onboarded integrators as a new partner type, improved the search functionality, and added use categories to name but a few, all with the aim to offer a future-proof platform open to integrating with innovation from around the world,” says Chief Sales & Marketing Officer Kenneth Hune Petersen, Milestone Systems.

New Milestone CEO Will Carry On Company Mission To ‘Make The World See’
New Milestone CEO Will Carry On Company Mission To ‘Make The World See’

As the new Chief Executive Officer of Milestone Systems, Thomas Jensen pledges to continue the company’s focus on protecting people and assets and to help organizations gain insight and optimize their business processes. Seeking to fulfill Milestone’s mission to ‘Make the World See,’ Jensen will maintain Milestone’s approach of being an open video management system (VMS) platform and having an open company culture. End-User communities “I will also be working to expand Milestone’s VMS into new areas and applications —for example, to monitor beach erosion as the climate continues to warm up around the world,” says Jensen. “I believe the future of VMS is about bridging the gap between security and applications that go beyond security.” Jensen’s previous experience in the IT industry contributes to his understanding of the entire channel Jensen’s previous experience in the IT industry contributes to his understanding of the entire channel. His experience as a generalist – extending beyond IT – enables understanding of the business side of things in addition to the skills, strengths and motivations of the people who work at Milestone, its channel, partner networks and the end-user communities. People-First approach “One crucial thing my career taught me is the importance of your team members,” he says. “A former manager once told me that success is the sum of the success of your team. And, luckily, Milestone already has a strong culture and people-first approach. This is one of the things that attracted me to this job.” The new CEO plans to spend his first 90 days building relationships and getting to know the company and the team members. He will be present in conversations with all Milestone people as well as partners and system integrators. “I want to ensure there is continuity and resilience so that my joining Milestone is a seamless transition,” Jensen says. “Furthermore, my focus will be to further build on the strengths of Milestone to create long-term sustainable growth.” Video-Enabled insights Jensen sees security through two lenses: on one hand, protecting people and property, and on the other, providing video-enabled insights for public and private companies to be able to make better decisions. On the protection side, businesses have room to grow as technologies move to provide more affordable, more powerful, and more interoperable solutions. A transformative element in the future evolution of video management is the cloud Regarding video-enabled insights, there is great potential, and Milestone is forging deeper relationships with partners and system integrators of important verticals such as cities, education, transportation, and retail. A transformative element in the future evolution of video management is the cloud, which will advance the deployment of technologies across the board. Best software integrations “I will be spending time working with our organization and partners to evolve Milestone’s cloud strategy and cloud partnerships to address the opportunities that lie ahead,” says Jensen. “I also think that Milestone’s belief in being open and giving integrators and end-users the freedom to choose the best software integrations available in the market is a philosophy that we've held dear from the very beginning — and this will become critical in the future as VMS solutions continue to evolve.” Safer business environment As the COVID-19 pandemic has raged on, Milestone Systems has continued its operation as usual, deploying safety measurements as needed to protect both employees and the partners they work with. COVID-19 has impacted everyone, every business and every government and organization around the world, says Jensen. We’re working with our partners to design a safer business environment with VMS-enabled solutions" “I think it taught us all a lesson in empathy and how we need to respect differences in behavior, regulations and compliance, customs and even each other,” he says. “At Milestone, we’re working with our partners to design a safer business environment with VMS-enabled solutions for social distancing, queue management, and contact tracing.” Creating security solutions “The past 50 years of digital technology and the past 20 years of IP technology have taught us that technologies eventually converge, and in some cases merge,” says Jensen. “Sometimes functions merge and channels converge, other times it’s the networks that come closer together, but none of this is absolute and universal.” “This is why we need to listen and learn from each other and be respectful of differences in the industry and the channel—particularly cultural and regional differences.” Jensen adds: “The technology company of the future — which I believe Milestone is becoming — will not dictate solutions but will instead partner with IT and security stakeholders to create security solutions that meet each customer’s unique challenge and environment.”

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