ADPRO Network Video Recorders (NVR) / Network DVRs

The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorization and the appropriate credentials. The access control business, like many industries before it, is undergoing its own digital transformation But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customized and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms powers continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.

In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organization's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organizations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realizing it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyze a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analog technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organization open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organization is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organization is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organizations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.

When a child goes missing in a large, crowded mall, we have a panicking mom asking for help from the staff, at least a dozen cameras in the area, and assuming the child has gone missing for only 15 minutes, about 3 hours’ worth of video to look through to find the child. Typical security staff response would be to monitor the video wall while reviewing the footage and making a verbal announcement throughout the mall so the staff can keep an eye out for her. There is no telling how long it will take, while every second feels like hours under pressure. As more time passes, the possible areas where the child can be will widen, it becomes more time-consuming to search manually, and the likelihood of finding the child decreases. What if we can avoid all of that and directly search for that particular girl in less than 1 second? Artificial neural networks are improving every day and now enable us to search for a person across all selected camera streamsWith Artificial intelligence, we can. Artificial neural networks are improving every day and now enable us to search for a person across all selected camera streams in a fraction of a second, using only one photo of that person. The photo does not even have to be a full frontal, passport-type mugshot; it can be a selfie image of the person at a party, as long as the face is there, the AI can find her and match her face with the hundreds or thousands of faces in the locations of interest. The search result is obtained in nearly real time as she passes by a certain camera. Distinguishing Humans From Animals And Statues The AI system continuously analyzes video streams from the surveillance cameras in its network, distinguishes human faces from non-human objects such as statues and animals, and much like a human brain, stores information about those faces in its memory, a mental image of the facial features so to speak. When we, the system user, upload an image of the person of interest to the AI system, the AI detects the face(s) in that image along with their particular features, search its memory for similar faces, and shows us where and when the person has appeared. We are in control of selecting the time period (up to days) and place (cameras) to search, and we can adjust the similarity level, i.e., how much a face matches the uploaded photo, to expand or fine-tune the search result according to our need. Furthermore, because the camera names and time stamps are available, the system can be linked with maps to track and predict the path of the person of interest. AI Face Search is not Face Recognition for two reasons: it protects people’s privacy, and it is lightweight Protecting People’s Privacy With AI Face Search  All features of face recognition can be enabled by the system user, such as to notify staff members when a person of interest is approaching the store AI Face Search is not Face Recognition for two reasons: it protects people’s privacy, and it is lightweight. First, with AI Face Search, no names, ID, personal information, or lists of any type are required to be saved in the system. The uploaded image can be erased from the system after use, there is no face database, and all faces in the camera live view can be blurred out post-processing to guarantee GDPR compliance. Second, the lack of a required face database, a live view with frames drawn around the detected faces and constant face matching in the background also significantly reduces the amount of computing resource to process the video stream, hence the lightweight. Face Search Versus Face Recognition AI Face Search Face Recognition Quick search for a particular person in video footage Identify everyone in video footage Match detected face(s) in video stream to target face(s) in an uploaded image Match detected face(s) in video stream to a database Do not store faces and names in a database Must have a database with ID info Automatically protect privacy for GDPR compliance in public places May require additional paperwork to comply with privacy regulations Lightweight solution Complex solution for large-scale deployment Main use: locate persons of interest in a large area Main use: identify a person who passes through a checkpoint Of course, all features of face recognition can be enabled by the system user if necessary, such as to notify staff members when a person of interest is approaching the store, but the flexibility to not have such features and to use the search tool as a simple Google-like device particularly for people and images is the advantage of AI Face Search.Because Face Search is not based on face recognition, no faces and name identifications are stored Advantages Of AI Face Search Artificial Intelligence has advanced so far in the past few years that its facial understanding capability is equivalent to that of a human. The AI will recognise the person of interest whether he has glasses, wears a hat, is drinking water, or is at an angle away from the camera. In summary, the advantages of Face Search: High efficiency: a target person can be located within a few seconds, which enables fast response time. High performance: high accuracy in a large database and stable performance, much like Google search for text-based queries. Easy setup and usage: AI appliance with the built-in face search engine can be customised to integrate to any existing NVR/VMS/camera system or as a standalone unit depending on the customer’s needs. The simple-to-use interface requires minimal training and no special programming skills. High-cost saving: the time saving and ease of use translate to orders of magnitude less manual effort than traditionally required, which means money saving. Scalability: AI can scale much faster and at a wider scope than human effort. AI performance simply relies on computing resource, and each Face Search appliance typically comes with the optimal hardware for any system size depending on the customer need, which can go up to thousands of cameras. Privacy: AI Face Search is not face recognition. For face recognition, there are privacy laws that limits the usage. Because Face Search is not based on face recognition, no faces and name identifications are stored, so Face Search can be used in many public environments to identify faces against past and real-time video recordings. AI Face Search match detected face(s) in video stream to target face(s) in an uploaded image Common Use Cases Of AI Face Search In addition to the scenario of missing child in a shopping mall, other common use cases for the AI Face Search technology include: Retail management: Search, detect and locate VIP guests in hotels, shopping centres, resorts, etc. to promptly attend to their needs, track their behaviour pattern, and predict locations that they tend to visit. Crime suspect: Quickly search for and prove/disprove the presence of suspects (thief, robber, terrorist, etc.) in an incident at certain locations and time. School campus protection: With the recent increase in number of mass shootings in school campuses, there is a need to identify, locate and stop a weapon carrier on campus as soon as possible before he can start shooting. Face Search will enable the authorities to locate the suspect and trace his movements within seconds using multiple camera feeds from different areas on campus. Only one clear image of the suspect’s face is sufficient. In the race of technology development in response to business needs and security concerns, AI Face Search is a simple, lightweight solution for airports, shopping centres, schools, resorts, etc. to increase our efficiency, minimise manual effort in searching for people when incidents occur on site, and actively prevent potential incidents from occurring. By Paul Sun, CEO of IronYun, and Mai Truong, Marketing Manager of IronYun

Connected Technologies LLC, provider of a powerful cloud-hosted security management platform and Digital Watchdog (DW™), the provider of digital recorders, surveillance cameras and video management software have unveiled new integrations between DW Spectrum and Connect ONE that provide deeper reporting and management controls for dealers and their customers. Connect ONE and DW Spectrum integrate natively through software to receive or trigger notifications or events without system configuration such as opening a vulnerable in-bound port on the end-user’s network, port forwarding or connecting to the user’s IP address. Output control and lockdown With the expanded integration, dealers can add new feature sets, events and notifications gathered from DW Spectrum’s VMS, NVR or surveillance cameras for viewing and control on the Connect ONE, all-in-one interface. “Connect ONE is focused on expanding the possibilities for integrated systems for our dealer-customers,” said Dan Simon, Co-Founder and Managing Partner, Connected Technologies. “This integration gives dealers the ability to provide more value in their managed services offerings through Connect ONE,” he said. Connect ONE’s users can receive events to monitor the health status of the NVR or perform special logging of activities or analytics. All Connect ONE Event Rules can be activated in response to NVR events such as report logging, notifications to users and system control – including arming, disarming, output control and lockdown. Connect ONE pushed system events such as arming, alarm, access, trouble and audit changes to the NVR are supported. Providing complete solutions ConnectOne’s ability to simplify integration with a variety of technology presents an opportunity for DW Dealers" Events are shown on the DW Spectrum interface to indicate the source and type of event along with a text description, such as user, zone, door, area, etc. Events received by the NVR can also record video bookmarks, trigger a camera preset and increase recording quality. “We are excited to see our technology partners take a deeper dive into DW Spectrum’s open architecture and all the functionality it offers,” said Patrick Kelly, Director of IP Video Solutions, DW. “ConnectOne’s ability to simplify integration with a wide variety of technology really presents an opportunity for DW Dealers to provide complete solutions.” DW Spectrum and Connect ONE integrate via direct network connection or DW Cloud. Integrated security management solution Following set up, users can retrieve a camera list for quick and easy configuration, view live video, search playback recordings, record snapshots upon an event from intrusion/access system for video verification and review a 10-second pre-event and up to a 45-second post event video clip. DW Spectrum is a powerful and user-friendly IP Video Management software, highly optimized to provide unlimited scalability, unmatched bandwidth savings and simplified system setup and management. Connect ONE by Connected Technologies is a cloud-hosted integrated security management solution which provides a single user interface to control intrusion, access control, video surveillance, critical environmental monitoring and energy management. Connect ONE works with the Bosch B and G series as well as DMP XR/XT series, ELK M1 series and Honeywell Vista Turbo security and access control panels.

Returning to work after the global pandemic will not be business as usual, and security systems are an important asset when it comes to helping to keep occupants and buildings safe. For example, video analytics can provide insight into how spaces have previously been used and can help to predict where and when occupants encounter each other or congregate. These foot-traffic patterns can inform settings for a variety of devices – like ventilation and temperature controls – and even help owners create social distancing plans and monitor personal protective equipment (PPE) compliance. “While the ‘new normal’ is still being defined, we believe there will be a greater focus on creating healthier environments while also complying with new regulations,” says Marcus Logan, Global Offering Leader, Honeywell Commercial Security. “Temperature, humidity, energy efficiency, security, safety, comfort, productivity, and demonstrating compliance with regulations are all a part of a healthy building.” For example, social distancing is a new concept for the workplace. How do you make that happen in an open work setting, in breakrooms, elevator lobbies and meeting spaces? Optimized systems create healthier environments Anxious employees will need reassurance about returning to the workplace Building owners will need to look at how they can optimize their systems – or deploy new ones – to create a healthier environment. Building technologies, like those provided by Honeywell's Healthy Buildings solutions, provide building owners with more control over critical factors to encourage sustained compliance with changing building standards, safety guidelines, government-issued regulations, and a company's risk management policies. These solutions also provide transparency for occupants into a building's status, says Logan. Hygiene will be a critical issue: People will want to know that the spaces are ready for their return. Increased cleaning procedures and schedules will evolve, and a way will be needed to demonstrate the procedures are effective and that they have been strictly adhered to. Identifying ways to measure effectiveness of sanitisation and track compliance to the procedures will be a key challenge to solve. This is a space that will evolve significantly in the coming months and years, says Logan. Access control and video analytics Contact tracing is a new requirement in some businesses, and security technology – like access control and video analytics with advanced reporting – can help. Access control technology integrated with video analytics can be used to trace occupant movements within a facility. These technologies capture data that can be used with advanced reporting to provide a digital footprint of where a person has been within a facility and if they may have been exposed to someone identified as being infected with a contagious virus. Building owners can then proactively notify exposed individuals evolve to self-quarantine and minimize further spread of an infection. Video analytics can help to predict where and when occupants encounter each other Anxious employees will need reassurance about returning to the workplace. They will not only seek confidence that the building is optimized for a healthier environment but also that processes are in place to quickly identify and respond to potential issues. Transparency and visibility into how the building works and the health of the environment will help to reassure occupants returning to the workplace. “One way to do this is to share building analytics with occupants – to help them understand factors about the indoor air quality or occupancy density,” says Logan. Controlled health, safety and security Honeywell’s solutions provide building owners with more control over critical health, safety and security factors to encourage sustained compliance with changing building standards, safety guidelines, government-issued regulations and a company’s risk management policies, Logan adds. Visibility into how the building works and the health of the environment will help to reassure occupants returning to the workplace Every day there is new information coming from the medical and scientific community about COVID-19, and the building industry is just starting to learn what it all means. Logan warns that there is no single solution that will keep every environment healthy and safe. A good strategy features deploying a combination of solutions, optimising systems and being vigilant to make sure that companies are sustaining compliance to new and changing regulations, says Logan. “Today more than ever we must be mindful of the changing culture of how buildings are managed by making apparent the need to be mindful of health and well-being in all aspects of our lives,” says Logan. Honeywell has developed outcome-based solutions that allow building owners to transparently address building quality factors while supporting their business continuity needs in the uncertain environment. “We’re giving them the data they need to confidently reassure their employees to accelerate their business operations,” he adds.

There are a handful of amazing things that set San Francisco apart from other global cities. Notably, there is the Golden Gate Bridge, Alcatraz Island, Fisherman’s Wharf and Chinatown, the Twin Peaks overlooking the city skyline, San Francisco Bay, and The Moscone Center. Just how does a convention center fit into the list of places to see in beautiful San Francisco? It is the largest convention and exhibition complex in San Francisco, California. It includes three main halls spread out across three blocks and 87 acres in the prime South of Market neighborhood. The convention center originally opened in 1981 and has gone through several renovations. It is currently upgrading its security system to reflect a modern, state-of-the-art security solution. Securing SMG/Moscone Center Security at the SMG/Moscone Center is handled similar to the security at a Tier 1 airport. However, clients who use the facility are required to provide their own inside security. When the doors of the convention Center are open to the public, it plays host to people who want to come in and look around. Our new security system will provide analytics, and the ability to look at the images in real time" “We are responsible for facility security inside and on the perimeter outside. This is considered a soft target, so we do everything possible to harden the security,” said Damion Ellis, Director of Security at the SMG/Moscone Center. Damion adds, “The time is right for us to take out the old security system, including the old analog camera system. Our new security system will provide analytics, and the ability to look at the images in real time.” IP cameras installed for wide surveillance Like any major metropolitan area, the San Francisco metropolitan region has its own issues that have to be dealt with that aren’t pleasant. This includes keeping track of the homeless population and what they are doing. Damion Ellis further said, “We are able to place the new IP cameras in places where the homeless population congregates on the outside, in dark corners of the facility.” CompleteView VMS video platform The Moscone Center complex consists of three main halls. Moscone South is located to the south of Howard Street and is three-story tall. It opened in 2017, replacing the original Moscone Center building that opened in 1981. A Keith Haring sculpture stands outside the hall at the corner of 5th and Howard streets. Moscone North is located to the north of Howard Street, and Moscone West is a three-level exhibition hall located across 4th Street from Moscone North. Integration with ProWatch access control platform “One of the most compelling reasons Moscone deployed CompleteView video platform was the integration with Honeywell’s ProWatch access control platform, as well as newly designed multi-sensor cameras,” said Salient’s Regional Sales Manager in the Bay Area, Cindy Doyle. Cindy adds, “The ease of use and intuitive software allowed the guard staff to use maps in the system to identify where triggered events took place for guard dispatch.” Monitoring door alarms Prowatch access control platform is currently being used to monitor door alarms throughout the property Prowatch access control platform is currently being used to monitor door alarms throughout the property and triggering video call-up and/or alarm video event when there is a forced or held open door. In order to keep track of outside foot traffic and provide interior and exterior security, an analytics option was foremost on everyone’s mind, and integrator Microbiz Security Co., dove in with an initial site survey to determine the best course of action. Microbiz has partnered with the SMG/Moscone Center for several years. Video analytics solution “Our goal was to take a look at what it would take to secure the facility, but to do it properly,” said Todd Chritton, President of Microbiz Security. “The integrator had some suggestions in terms of offering better security coverage in some areas,” said Marco Escobar, Vice President of Operations at Microbiz Security, adding “What they knew was three buildings needed to update from its current 2002 technology, and upgrade to 2018 technology. It also was beneficial to the integrator having worked on site for several years and also having worked with Ellis during his tenure with the Hilton Hotel chain.” Multi-sensor and multi-megapixel IP cameras  Marco Escober further stated, “We’ve been a long-time vendor at the convention center, and we offer a pride of installation as well as using the best of the best security solutions. We began by updating current cameras to Arecont Vision multi-sensor and multi-megapixel IP cameras and Salient Systems’ CompleteView VMS, Dellintegrated server with RAID6 configuration and CompleteView Enterprise software." He adds, "The VMS is a fully open architecture, enabling convention center security staff to seamlessly leverage existing technology investments and minimize disruption.”