March Networks Managed Video Network Services For Monitoring Of Cameras, NVRs, Encoders, Hard Drives, Fans, Battery Backups And Overall Network Connectivity

Product Profile

Managed Video Network Services from March Networks enable organizations to outsource the daily health monitoring and management of their networked digital video systems.

Tiered services include:

  • Initial Configuration and Commissioning - to verify system configuration and programming against stated requirements and quality standards. 
  • Video Network Monitoring – to provide ongoing reports on the status of cameras, disk drives, video/audio storage, network connectivity and operating temperatures.  Customers retain responsibility for resolving identified problems.
  • Video Network Monitoring and Management – an enhanced service for both the monitoring and management of video systems.  Includes: regular status reports, recommendations, remote troubleshooting, programming adjustments when necessary, and the installation of maintenance software upgrades as they are released.
  • Lifecycle Management – a worry-free service for customers with more extensive installation or service requirements, ranging from system design and installation logistics to extended hardware warranty contracts.
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Technical Specification

Make March Networks
Manufacturer March Networks Corporation
Model code Managed Video Network Services
Software Type Monitoring Software
Additional info
  • Proactive monitoring of your cameras, NVRs, encoders, hard drives, fans, battery backups and overall network connectivity
  • Remote troubleshooting and issue resolution
  • Remote software maintenance and updates, scheduled during off-peak hours
  • Online access to your video installation information, including maps, support tickets, and device warranty and location information
  • Daily reporting for service level agreement (SLA) tracking
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