HID Global stand at IFSEC 2009
"Customer First" initiatives allow customers to share their views and opinions about the security market

HID Global, the trusted worldwide leader in providing solutions for the delivery of secure identity, recently demonstrated its “Customer First” initiatives during IFSEC 2009 in a forum designed to engage customers and empower them to share their views and opinions about the security market, as well as about HID Global and the products and solutions the company provides.

With more than 150 people participating, HID customers and prospects took advantage of the opportunity to share their thoughts and needs with HID staff during the IFSEC event, including an open discussion focusing on product improvements and potential new products ideas, as well as general feedback about their impressions and general dealings in doing business with HID.

Exhibitions are generally an excellent time to show customers and potential customers what’s new,” said Paul Naldrett, managing director of HID Global EMEA. “However this year, we really wanted to further engage visitors and gain insight into their needs, as well as demonstrate the complete portfolio of Identity and Access Management products and solutions. In return for sharing ideas and thoughts, customers were treated to an old fashioned ice cream social, where they enjoyed a soft ice-cream with HID team.

Having implemented “Customer First” initiatives several years ago on a global scale, HID today remains focused on the most critical stakeholders, the customers. “In today’s challenging times, where employees are doing more with less due to the economic climate, it is that much more significant to go the extra mile for customers,” stated June Colagreco, vice president of marketing communications for HID Global in her recent blog. “HID is a company that is committed to continually engaging with customers and proactively seeking feedback in order to improve and exceed customer expectations.

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version Download PDF version

HID Global news

ISC West 2019 Day Two: Explaining The New And The Tried-And-True

There are many new technologies at ISC West this year. There are also some tried-and-true solutions on display. More mature products have the benefit of being fully vetted and battle-tested, which may make them a more comfortable choice for security customers. I had a couple of discussions on Day 2 of the show about the advantages, and possible drawbacks, of new products. “To a security director, when you say ‘new,’ he translates that into ‘risk,’” says Bill...

Safetrust Offers Touchless Mobile Access And WiFi Option To HID ICLASS SE And MultiCLASS SE Readers With Their SABRE MODULE

Safetrust, a globally renowned virtual credential solutions provider, has announced bringing Touchless Mobile Access and WiFi options to the millions of HID iCLASS SE and multiCLASS SE readers deployed currently with their new SABRE MODULE. Touchless Mobile Access The 30-second plug-in makes the SABRE MODULE the fastest way to enable touchless mobile access at the door, turnstile or elevator, while using existing readers. SABRE MODULE enables hands-free access authentication from a configurab...

HID Global Announces Desktop Card Printer Solution For Secure IDs And Financial Cards

HID Global, a worldwide provider in trusted identity solutions, unveiled its new HID® ELEMENT product line, the industry’s heavy-duty, fully modular desktop-based card personalization portfolio that establishes a new category for mid-range and high-volume market segments. The portfolio’s enhanced card production capabilities, flexible system architecture and cost-effective deployment model empower organizations to create custom secure ID and financial card production solutions f...

HID Global case studies

HID Global Seos® Smart Cards And FARGO® Connect Help Secure Access To University Of Connecticut Student Campus

HID Global, a worldwide in trusted identity solutions, announced that the University of Connecticut (UConn) has selected its Seos® smart cards and HID® FARGO® Connect secure issuance solution to optimize student services and strengthen security across its five-campus network. The HID FARGO Connect cloud-based platform enables UConn to decentralize ID issuance and eliminate student wait times, while Seos technology eliminates the vulnerabilities of its legacy system. Identification p...

HID Global Seos Smart Cards And Credential Technology Ensure Authorized, Secure Access For Werkspace Indonesia

HID Global, a worldwide renowned company in trusted identity solutions, has announced that it has been selected by Jakarta-based service office provider, Werkspace Indonesia, to power its access control system, allowing several hundred users to access their co-working space conveniently and securely. Established in 2017, Werkspace is one of the fastest growing co-working space providers in Jakarta, and currently serves both startups and established businesses that need professional, reliable an...

AMAG Safeguards Valdosta Regional Airport

Valdosta Regional Airport in Valdosta, Georgia offers three daily commercial flights to and from Atlanta Hartsfield-Jackson International Airport, along with general aviation. The airport contains three runways, two of which are used by commercial aircraft. The airport offers ground transportation, free parking, a Subway restaurant, and many other services such as hangar space and flight training to name a few. Previously, Valdosta Regional Airport operated a legacy Matrix access control system...