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Over the last year, we have continued to see the rise of manufacturers from China in the mid- to low-end market for video surveillance - a trend that currently shows no signs of tapering. Additionally, the shift from analog to IP systems has remained consistent, with end users increasingly looking to network-enabled devices to mitigate risk from both a physical and cyber perspective. Complex network attacks in 2016 demonstrated the need for increased network security for network-connected devices such as IP cameras and network video recorders. More and more manufacturers are considering the potential for such attacks when designing updates for existing hardware and software technology, strengthening password requirements, incorporating robust data encryption, and educating integrators and end users on how to put protocols in place to protect the valuable information being collected. Increased Security Collaborations Today’s surveillance technology - and the new innovations right around the corner - incorporates more IT protocols in response to high-profile cyber incidents. As a result, IT standards will finally start being adopted by security system manufacturers over the course of the next few years. At the same time, we'll see increased collaboration between IT and security leaders within enterprises. Intelligent, Big Data Analysis Video technologies such as panoramic 360-degree cameras with advanced dewarping capabilities are being rapidly adopted, along with video analytics software that enables the extraction of data for business intelligence, apart from just security video. The future includes more widespread availability of cloud technologies and services. In 2017, we can look forward to the more widespread adoption of intelligent analytics and big data analysis, which has the potential to streamline processes and optimize sales operations for organizations to drive new levels of business intelligence. See the full coverage of 2016/2017 Review and Forecast articles here Save
Think of crisis management and emergency planning as a customer service Do you have a written emergency management plan? Where is it? When was the last time you updated it? Developing and writing a corporate or organizational emergency management plan can take a long time. Once completed, however, the plan is there for you to access when you need it. In fact, that’s wrong. According to crisis management authority Michael J. Fagel, emergency planning is supposed to take forever, and it should never go onto a shelf where no one might ever look at it again. “Emergency planning for crisis management is never finished,” Fagel said. “Security is a process, a continuing task that you modify and refine to meet changing circumstances, while continuing to work on improving the overall system.” Fagel has spent nearly four decades in fire, rescue, emergency medical services, law enforcement, public health emergency management and corporate safety and security. His experience includes responding to crises and disasters including the Oklahoma City Bombing and the World Trade Center in the wake of the 9/11 attacks. He also led a team of experts that authored the 2013 book “Crisis Management and Emergency Planning: Preparing for Today’s Challenges,” which was published by CRC Press, Taylor & Francis Group. For Fagel, the security process moves forward through clear communications. “Emergency planning is a culture with a communications methodology, where people in a hierarchical structure or chain of command work together to make things work. “By communications, I don’t mean radios, email and texting. I mean talking face-to-face and person-to-person. Think of crisis management and emergency planning as customer service. You, as my customer, make me understand what you need, and I provide it.” But It Won’t Happen Here The worst probably won’t happen, but something will undoubtedly happen. Maybe it won’t be 9/11, but there will be a crisis. So you need a plan, one that evolves and keeps pace with your organization’s risks and vulnerabilities. And you need your plan now. “Crisis management begins before the crisis,” said Fagel. “You can’t pass out your crisis manager business cards as the police arrive in response to an active shooter or bomb threat at your facility. According to crisis management authority Michael J. Fagel, emergency planning is supposed to take forever “You need to form relationships with first responders far ahead of time. You as the crisis manager must sit with the head of security and the building or campus manager and talk about and develop the plan.” Then you have to practice or drill the plan, continued Fagel. As your town’s crisis manager, what will you do if you lose the only hospital you have in your small town? Figure out what that means: It means that your response time to medical emergencies has grown from minutes to unacceptably high, because your town’s two ambulances must deliver patients to the hospital in the next town, which is 40 miles away. You should have talked to the EMTs and asked them what equipment they would want if you had to put together a couple of temporary ambulances. You would also have to find vehicles. Would the police lend you two vans? Do you live in a tornado alley? What happens if a tornado tears into your town’s middle school? Do the schools have a plan? You should probably talk to them about linking their plans with yours. “Crisis management and emergency planning require discussions, information, problem solving and facilitation ahead of time on a continuing basis,” says Fagel. “What are the risks and vulnerabilities? How can you mitigate risks and vulnerabilities? A crisis manager thinks and communicates about these issues daily, imagining what might happen and how to respond.” Currently, Fagel teaches courses in homeland security, terrorism, biodefense and other crisis management and emergency planning subjects at the Illinois Institute of Technology-Stuart School of Business, Masters in Public Affairs Program. He teaches similar courses at Northwestern University in the Masters of Public Policy and Administration Program. He also teaches courses in masters programs at Northern Illinois University, Benedictine University and Eastern Kentucky University.
IT networks are expanding to include more users and applications The use of corporate IT network infrastructure for physical security applications such as video surveillance presents unique challenges. Jack Fernandes, President & CEO of American Fibertek, makes a case for separate networks using specialized equipment and technologies specifically designed for video surveillance which could also integrate other physical security functions. In today’s business world, corporate IT networks are not only expanding to meet accelerating demand, but also to include more users and applications. As businesses use information technology (IT) to collect data from every corner of their business, the term “LAN sprawl” has been suggested to describe the multi-dimensional growth that is putting new stresses on the corporate network. One of the issues that comes with the expansion of local area networks (LANs) is how to control the network infrastructure, especially in relation to allowing users to access data.Given the transition of the physical security industry to systems based on Internet protocol (IP), often that data traveling along the enterprise LAN is related to physical security, including video surveillance. Video data can challenge networks both because it uses a lot of bandwidth and because the user has a high expectation of real-time video without latency. As growing networks accommodate the demands of more users and applications, it has become increasingly difficult for a video surveillance or security system to operate effectively. Many companies are concluding that the best approach is a separate IT infrastructure that is dedicated to video and other security systems.As the amount of network information flowing at any given time can lead to recording and viewing problems, video security systems should have their own network rather than running on a shared database. This approach can also take advantage of IT networking innovations designed specifically for the video and physical security marketplace. Advantages of a separate IP Network for surveillance videoTraffic on a video-specific network does not have to compete with other network data or deal with video quality issues. Dedicating a separate network to video applications enables the system to be designed especially for that purpose, including use of technologies to maximize functionality and dependability. Traffic on a video-specific network does not have to compete with other network data Performance-maximizing technologies for video networks include devices to monitor the efficient operation of the network. Such devices take into account variables such as power, environmental conditions and bandwidth usage. Network technologies designed for security/video systems can also facilitate integration of a range of security-related functionality.The Unique Needs Of Physical SecurityPhysical security information systems, including video, are critical to a company's security operation and general well-being. The security mission requires fail-safe systems that operate dependably over long periods of time, as well as those that are ready to respond when needed. Security systems also must be scalable, flexible and able to adapt to a company's changing protection needs, and should not have to compete for network resources with the growing number of other applications and users on the enterprise network.Video’s bandwidth and system needs are too extensive for it to be relegated as part of an already overburdened corporate network infrastructure. Security has historically operated separately from other corporate functions, an arrangement that supports its distinctly focused mission and enables information systems for video and security applications to operate effectively and mostly independent of other corporate operations. The security market has unique needs. Not all IT is suitable or appropriate for IP video surveillance. It takes specialized equipment to meet the specific needs of the video and security market.
Managed services provided through the cloud offer multiple advantages for system integrators. These Include: Increased Recurring Monthly Revenue: Managed services are a new business model that generates more stable and predictable income streams for integrators. Stickier Customers: Managed services foster a more involved relationship between integrators and their customers, which can help boost customer retention. High Gross Profit Margins: Cloud managed services create an opportunity for a service and technology to be purchased together, helping to generate a higher gross profit margin from the beginning of the customer relationship. They Are Easier To Provide: The cloud enables integrators to serve more sites without hiring additional technicians. Problems Can Be Fixed Proactively: When a problem occurs on a site that is managed by a cloud-based system, the integrator can receive a real-time notification regarding the issue - possibly before the customer even notices a disruption in service. Increased Valuation Of Business: According to a study by Dell, companies that utilize cloud, mobility, and security technologies are experiencing as much as 53 percent higher revenue growth rates compared to those who do not such technologies. Importance Of Cloud-Based Solutions The cloud also challenges integrators to educate customers on the value of the new approach The cloud also challenges integrators to educate customers on the value of the new approach. For example, the cloud changes the expense model of security systems. It allows customers to shift from a capital expenditure (CapEx) model, where large capital funding is required to purchase equipment, to an operational expenditure (OpEx) model, where the costs of the solution become an operating expense. Since the cameras, installation, storage, and software are packaged into the service, you don’t need a large capital outlay up front - you simply pay a predictable expense every month. Leveraging this difference opens new sales opportunities for integrators. The benefits of cloud services on how physical security equipment and software services can be monitored and maintained through a connected service is a particular benefit to integrators. Data Monitoring And Security “By having data describing the health of the system shared on the cloud, system integrators can observe data on demand and create proactive maintenance plans in coordination with the end user,” says Stuart Rawling, Director of Business Development, Pelco by Schneider Electri, and one of our Expert Panelists. A daily challenge for end users is balancing human resources used in the operation of a system “Such plans should result in increased system reliability and less downtime. If system performance data is aggregated and anonymized, it could also be used by manufacturers to analyze and form conclusions about maintenance schedules and system lifespan.” A benefit is happier customers. “A daily challenge for end users is balancing human resources used in the operation of a system and daily maintenance, with maintenance having shared responsibility with the system integrator,” says Rawling. The Cloud Software As A Service The SaaS model gives companies the resources to improve the deep learning model" The cloud also can help to make cutting edge technologies more affordable. Economies of scale provided by the Cloud (Software as a Service, or SaaS) are making the sophisticated capabilities of deep learning affordable to a wider audience. Meanwhile, deep learning augments cloud systems with capabilities that may not be available (or affordable) in on-premise systems, thus accelerating the broader move to cloud systems. “Having a SaaS model gives companies the resources to improve the deep learning model,” says Shawn Guan, CEO and co-founder of Umbo Computer Vision, a provider of deep learning video analytics. “We can make more accurate systems that scale better and faster. SaaS enables vendors to do something great with deep learning. You don’t have to redo it for everybody. One customer benefit from another customer and all the knowledge is aggregated together.”
In today’s technology-driven markets, a platform is a business model that connects producers and consumers in an interactive ecosystem. Some examples of platforms are Uber and Airbnb, which have disrupted and transformed traditional markets. Isn’t it time to deploy the platform model in the physical security industry? That’s the goal of the Open Security & Safety Alliance (OSSA), a non-profit organization. Interactions And Exchange The book ‘Platform Revolution’ defines a platform as ‘a business based on enabling value-creating interactions between external producers and consumers.’ The description continues: ‘The platform provides an open, participatory infrastructure for these interactions and sets governance conditions for them. The platform’s overarching purpose is to consummate matches among users and facilitate the exchange of goods, services, or social currency, thereby enabling value creation for all participants.’ Platform For Security And Safety Solutions OSSA’s plan is to build a common standardized platform for security and safety solutions. Founding members are Bosch Building Technologies, Hanwha Techwin, Milestone Systems, Pelco and VIVOTEK. Anyone can join the alliance, which is growing rapidly and gaining traction as the Internet of Things (IoT) expands. OSSA’s plan is to build a common standardised platform for security and safety solutions OSSA members could be found throughout the recent ISC West show in Las Vegas, and a social event after hours at the show brought them together and set the tone for development to come. A Technology Stack “We want to create an ecosystem, define a common market approach and open new market opportunities,” says Johan Jubbega, OSSA President. “We want to go from a product business to a platform business. It’s better for us and better for the end-users.” OSSA seeks to develop a specification for a common Technology Stack to cater to innovation and reduce fragmentation within the security and safety market, according to OSSA. Its mission is complementary to organizations like ONVIF. Video Information And Low Friction The video surveillance industry creates vast amounts of information in the form of video, but typically less than 1 percent of that data is used by today’s video surveillance systems – think about that one or two frames of video among thousands that might be used to solve a crime, for example. The rest of the data remains unused, and yet the potential value of the data is huge. OSSA seeks to create a platform to leverage the value of the data. “If we don’t unlock that value in our industry, someone will do it for us,” says Jubbega. OSSA is developing a vendor-agnostic operating system that simplifies low-level device integration and standardizes elements such as cybersecurity and security update patches Among the important elements in developing the platform are to create a level of trust among all the stakeholders involved, and to lower the ‘friction’ involved in participating in the platform. “We want to make it easy and fun to do business with anyone who joins the platform,” says Jubbega. “By taking away the friction, we will create scalability.” System-On-Chip Development of customisable system-on-chip (SoC) components in today’s video cameras provide the capacity to host a variety of ‘apps’ to expand system functionality and leverage the value of data. OSSA is developing a vendor-agnostic operating system that simplifies low-level device integration and standardizes elements such as cybersecurity and security update patches. Building on top of that operating system, vendors can create new levels of differentiation. “Our purpose is to start from a common business model to spur innovation and add value for users,” according to OSSA. Cybersecurity And Data Protection SAST is creating the operating system and setting up the IoT infrastructure to make apps available Simply speaking, app developers can use the standard operating system to build new functionalities that can easily be ‘loaded’ on cameras and sold in an ‘app store’ scenario. Security and Safety Things (SAST), a Bosch startup and member of OSSA, is creating the operating system and setting up the IoT infrastructure to make the apps available. Development of these elements is happening concurrently with the evolution of OSSA. “We offer you an opportunity to come with us on this journey,” Jubbega told attendees at the ISC West social event. “We want to have a common approach to tackling cybersecurity and data protection – to raise the bar in the industry. You can still differentiate, but from a higher base.” OSSA members who exhibited at ISC West included Anixter Inc., Bosch Building Technologies, Hanwha Techwin, Milestone Systems, NetApp Inc., Pelco, SAST, Socionext Inc., United Technologies and VIVOTEK Inc.
Pelco by Schneider Electric, the trusted global provider of end-to-end video security solutions, will be exhibiting products, solutions, and services for several market segment applications at ISC West 2019, held in Las Vegas from April 10-12. Video Surveillance Services Pelco will lead with its forthcoming cloud-enabled video surveillance service for commercial and enterprise scale deployments as part of its phased delivery of capabilities and services that ties Pelco’s VMS, VideoXpert, into their cloud-based architecture. Today’s video surveillance as a service (VSaaS) limits broader customer and System Integrator adoption with a common set of challenges. These include economic, technical, regulatory, and perceived risk concerns. Pelco’s pragmatic vision and architecture address these issues as voiced by both current cloud users as well as System Integrators. Pelco’s commitment to 4K imaging will be on display with the GFC Professional 4K and Spectra Professional 4K cameras Pelco will also showcase soon-to-be-released products such as VideoXpert Plates analytics; a Pelco VideoXpert-compatible, Automatic License Plate Recognition system and the GFC Professional Multi-Camera Series, a multi-directional IP camera line that provides targeted coverage from a single location. 4K Imaging Pelco’s commitment to 4K imaging will be on display with the GFC Professional 4K and Spectra Professional 4K cameras along with platform enhancements for VideoXpert Video Management System (VMS). In addition, the new VxCare Professional Services, a bundled three-tier service plan for VideoXpert Professional and Enterprise systems, will be represented. Pelco will showcase solutions in multiple vertical markets such as Healthcare, Smart City, Commercial/Hospitality, Banking/Finance, Education, and others. The Evolution camera series (ultra-wide-angle panoramic monitoring), the Spectra Enhanced and the award-winning Esprit Enhanced cameras, the Optera 270 camera (seamless panoramic view), and the High Security Corner Mount IBD camera will also be on display for hands-on, real-time demos visit Booth #20031. Evolution Camera Series Robert Beliles gives a sneak peek into what Pelco is bringing to the table at ISC West 2019 The Evolution camera series (ultra-wide-angle panoramic monitoring), the Spectra Enhanced and the award-winning Esprit Enhanced cameras, the Optera 270 camera (seamless panoramic view), and the High Security Corner Mount IBD camera will also be on display for hands-on, real-time demos visit Booth #20031. Robert Beliles, Pelco’s Chief Marketing Officer, gives a sneak peek into what Pelco is bringing to the table at ISC West. Pelco’s Director of Segment Marketing, Stuart Rawling, will present Gearing Up for an Automated Revolution which will cover how the security business will be impacted by the current technology revolution. Mr. Rawling’s presentation will take place in the Sands Convention Center on Thursday, April 11, from 11 a.m. - 12 p.m. local time.
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