ACT Intercom: Audio, Video Intercom Systems

The statistics are staggering. The death tolls are rising. And those who now fear environments that were once thought to be safe zones like school campuses, factories, commercial businesses and government facilities, find themselves having to add the routine of active-shooter drills into their traditional fire drill protocols. The latest active shooter statistics released by the FBI earlier this year in their annual active-shooter report designated 27 events as active shooter incidents in 2018. The report reveals that 16 of the 27 incidents occurred in areas of commerce, seven incidents occurred in business environments, and five incidents occurred in education environments. Deadly active-shooter events Six of the 12 deadliest shootings in the country have taken place in the past five years Six of the 12 deadliest shootings in the country have taken place in the past five years, including Sutherland Springs church, Marjory Stoneman Douglas High School, the San Bernardino regional center, the Walmart in El Paso and the Tree of Life Synagogue in Pittsburgh, which have all occurred since 2015. Although these incidents occurred in facilities with designated entry points common to churches, schools and businesses, the two most deadly active-shooter events since 2015 were the Route 91 Harvest music festival shooting in Las Vegas that left 58 dead and the Pulse nightclub killings in Orlando where 49 perished. As Christopher Combs, special agent in charge of the FBI field office in San Antonio, Texas, said during a news conference following the August 31 mass shooting in Odessa, Texas that claimed seven lives: “We are now at almost every two weeks seeing an active shooter in this country." Active shooter incidents Between December 2000 and December 2018, the FBI’s distribution of active shooter incidents by location looks like this: Businesses Open to Pedestrian Traffic (74) Businesses Closed to Pedestrian Traffic (43) K-12 Schools (39) Institutions of Higher Learning (16) Non-Military Government Properties (28) Military Properties—Restricted (5) Healthcare Facilities (11) Houses of Worship (10) Private Properties (12) Malls (6) What the majority of these venues have in common is they all have a front entrance or chokepoint for anyone entering the facilities, which is why any active-shooter plan must include a strategy to secure that entry point. Situational awareness in perimeter and door security Preventing people with the wrong intentions from entering the space is the goal" According to Paul Franco, an A&E with more than 28 years of experience as a consultant and systems integrator focusing on schools, healthcare and large public and private facilities, that while active shooter incidents continue to rise, the residual effect has been an increase in situational awareness in perimeter and door security. “Certainly, protecting people and assets is the number one goal of all our clients. There are multiple considerations in facilities like K-12 and Healthcare. Preventing people with the wrong intentions from entering the space is the goal. But a critical consideration to emphasize to your client is getting that person out of your facility and not creating a more dangerous situation by locking the person in your facility,” says Franco. High-security turnstiles “Schools today are creating a space for vetting visitors prior to allowing access into the main facility. Using technology properly like high-security turnstiles offer great benefits in existing schools where space constraints and renovation costs can be impractical.” What steps should they be taken when recommending the proper door security to ensure the building is safe As a consultant/integrator, when discussions are had with a client that has a facility in a public space like a corporate building, government center or industrial facility, what steps should they be taken when recommending the proper door security to ensure the building is safe and can protect its people and assets? For Frank Pisciotta, President and CEO of Business Protection Specialists, Inc. in Raleigh, North Carolina, a fundamental element of his security strategy is making appropriate recommendations that are broad-based and proactive. Properly identifying the adversaries “As a consultant, my recommendations must include properly identifying the adversaries who may show up at a client’s door, the likelihood of that event occurring, the consequences of that event occurring, determining if there are tripwires that can be set so an organization can move their line of defense away from the door, educating employees to report potential threats and creating real-time actionable plans to respond to threats. A more reactionary posture might include such thing as target hardening such as ballistic resistant materials at entry access points to a facility,” Pisciotta says. Veteran consultant David Aggleton of Aggleton & Associates of Mission Viejo, California recommends that clients compartmentalize their higher security areas for limited access by adding multiple credential controls (card + keypad + biometric), along with ‘positive’ access systems that inhibit tailgating/piggybacking such as secure turnstiles, revolving door and mantrap if your entrances and security needs meet the required space and access throughput rates. Integrated solution of electronic access control Defining a single point of entry in some public facilities is becoming the new standard of care according to many A&Es and security consultants, especially in a school environment. This approach allows a concerted effort when it comes to staffing, visitor monitoring and an integrated technology solution. The bottom line remains: most buildings are vulnerable to a security breach A proactive stance to securing a door entryway will use an integrated solution of electronic access control, turnstiles, revolving doors and mantraps that can substantially improve a facility’s security profile. The bottom line remains: most buildings are vulnerable to a security breach, so it’s not a matter of if there will be a next active shooter tragedy, it’s only a matter of where. Enhancing access control assurance “There is no easy answer to this question,” says Pisciotta referring to how a secured entrance can deter an active shooter. “There have been at least two high-profile incidents of adversaries shooting their way into a facility through access control barriers. So, if the threat so dictates, a ballistic resistant might be required.” He concludes: “There is obviously no question that turnstiles, revolving doors and man traps enhance access control assurance. Electronic access control is easy to integrate with these devices and providing that credentials are secure, approval processes are in place, change management is properly managed and the appropriate auditing measures in place, access control objectives can be met.”

For the past several years, there has been a focus by integrators and customers to assure that their card-based access control systems are secure. To give businesses an extra incentive to meet their cybersecurity threats, the Federal Trade Commission (FTC) has decided to hold the business community responsible for failing to implement good cybersecurity practices and is now filing lawsuits against those that don't. For instance, the FTC filed a lawsuit against D-Link and its U.S. subsidiary, alleging that it used inadequate safeguards on its wireless routers and IP cameras that left them vulnerable to hackers.Many companies perceive that they are safer with a card but, if done correctly, the mobile can be a far more secure option  Now, as companies are learning how to protect card-based systems, such as their access control solutions, along comes mobile access credentials and their readers which use smart phones instead of cards as the vehicle for carrying identification information. Many companies perceive that they are safer with a card but, if done correctly, the mobile can be a far more secure option with many more features to be leveraged. Handsets deliver biometric capture and comparison as well as an array of communication capabilities from cellular and Wi-Fi to Bluetooth LE and NFC. As far as security goes, the soft credential, by definition, is already a multi-factor solution. Types Of Access Control Authentication Access control authenticates you by following three things:  Recognises something you have (RFID tag/card/key), Recognises something you know (PIN) or Recognises something you are (biometrics). Your smart phone has all three authentication parameters. This soft credential, by definition, is already a multi-factor solution. Your mobile credentials remain protected behind a smart phone's security parameters, such as biometrics and PINs. Organizations want to use smart phones in their upcoming access control implementations Once a biometric, PIN or password is entered to access the phone, the user automatically has set up 2-factor access control verification - what you know and what you have or what you have and a second form of what you have.                 To emphasize, one cannot have access to the credential without having access to the phone. If the phone doesn’t work, the credential doesn’t work. The credential operates just like any other app on the phone. The phone must be “on and unlocked.” These two factors – availability and built-in multi-factor verification – are why organizations want to use smart phones in their upcoming access control implementations. Smart Phone Access Control Is Secure Plus, once a mobile credential is installed on a smart phone, it cannot be re-installed on another smart phone. You can think of a soft credential as being securely linked to a specific smart phone. Similar to a card, if a smart phone is lost, damaged or stolen, the process should be the same as with a traditional physical access credential. It should be immediately deactivated in the access control management software - with a new credential issued as a replacement. Your mobile credentials remain protected behind a smart phone's security parameters, such as biometrics and PINs Leading readers additionally use AES encryption when transferring data. Since the Certified Common Criteria EAS5+ Computer Interface Standard provides increased hardware cybersecurity, these readers resist skimming, eavesdropping and replay attacks.            When the new mobile system leverages the Security Industry Association's (SIA) Open Supervised Device Protocol (OSDP), it also will interface easily with control panels or other security management systems, fostering interoperability among security devices. Likewise, new soft systems do not require the disclosure of any sensitive end-user personal data. All that should be needed to activate newer systems is simply the phone number of the smart phone.All that should be needed to activate newer systems is simply the phone number of the smart phone Bluetooth And NFC The Safer Options Bottom line - both Bluetooth and NFC credentials are safer than hard credentials. Read range difference yields a very practical result from a security aspect. First of all, when it comes to cybersecurity, there are advantages to a closer read range. NFC eliminates any chances of having the smart phone unknowingly getting read such as can happen with a longer read range. There are also those applications where multiple access readers are installed very near to one-another due to many doors being close. One reader could open multiple doors simultaneously. The shorter read range or tap of an NFC enabled device would stop such problems. However, with this said in defense of NFC, it must also be understood that Bluetooth-enabled readers can provide various read ranges, including those of no longer than a tap as well. One needs to understand that there are also advantages to a longer reader range capability. Since NFC readers have such a short and limited read range, they must be mounted on the unsecure side of the door and encounter all the problems such exposure can breed. Conversely, Bluetooth readers mount on the secure sides of doors and can be kept protected out of sight. Aging Systems Could Cause Problems Research shows that Bluetooth enabled smart phones are continuing to expand in use to the point where those not having them are already the exceptions With that said, be aware. Some older Bluetooth-enabled systems force the user to register themselves and their integrators for every application. Door access – register. Parking access – register again. Data access – register again, etc. Newer solutions provide an easier way to distribute credentials with features that allow the user to register only once and need no other portal accounts or activation features. By removing these additional information disclosures, vendors have eliminated privacy concerns that have been slowing down acceptance of mobile access systems. In addition, you don’t want hackers listening to your Bluetooth transmissions, replaying them and getting into your building, so make very sure that the system is immunised against such replays. That’s simple to do. Your manufacturer will show you which system will be best for each application. Research shows that Bluetooth enabled smart phones are continuing to expand in use to the point where those not having them are already the exceptions. They are unquestionably going to be a major component in physical and logical access control. Gartner suggests that, by 2020, 20 percent of organizations will use mobile credentials for physical access in place of traditional ID cards. Let’s rephrase that last sentence. In less than 18 months, one-fifth of all organizations will use the smart phone as the focal point of their electronic access control systems. Not proximity. Not smart cards. Phones!

Throughout the UK there are many examples of smart city transformation, with key industries including transport, energy, water and waste becoming increasingly ‘smart’. A smart city is a one that uses information and communication technologies to increase operational efficiency, share information with the public and improve both the quality of government services and resident welfare. Smart access is an important step forward in providing technologically advanced security management and access solutions to support the ambitions of smart cities and their respectively smart industries. Explaining Smart Access If we used the standard definition of smart, it would be to use technology to monitor, control and manage access, but the technology must be adapted to both the physical and management characteristics of smart cities. Smart access is an important step forward in providing advanced security management and access solutions to support the ambitions of smart cities For example, it would not make sense to install an iris biometric sensor at an isolated water storage tank, which is out in the open and may not even have electrical power. Nor would a permissions management system work, one that does not let you update permissions simply and easily and cannot be customized. With high volumes of people entering and exiting different areas of the city, it is important to be able to trace who has been where, when and for how long. Advanced software suites can provide access to all operations performed by users, including a complete audit trail. This information is often used by business owners or managers for audits, improvements or compliance. When initiating a new access control system it is important that the supplier and customer work together to understand: Who can enter a secure area Where in the building each individual has access to When an individual can enter a secure area How an individual will gain access to a secure area This information can be crucial in the event of a security breach, enabling investigators to find out who was the last known key holder in the building and what their movements were while there. Installing an electronic lock does not require electrical power or batteries, much less a connection to send information Modernizing Locks And Keys Installing an electronic lock does not require electrical power or batteries, much less a connection to send information, which means that it can be installed on any door as you would a mechanical lock without maintenance requirements. Permissions are stored within an intelligent key. If you have authorization for that lock, it will open. If you don’t, you won’t be allowed to enter and all of the activity carried out by the key will be recorded. You can update permissions from a computer or using an app on a cellphone at the time of access, which will update the key's permissions via Bluetooth. This allows shortened validity periods, constrains movements to be in line with company access policy and removes travel and fixed authoriser costs. This then delivers increased flexibility and higher levels of security. Remote Access Control Utilities Access rights can be set at any time and on any day, and if required can allow access on just one specific occasion Using an app improves access control by updating access rights in real time with the Bluetooth key. It also provides notification of lost keys, joint management of access schedules, protection of isolated workers and much more. Combined with new technological solutions, an app allows contextual information to be sent, such as on-site presence, duration of an operation, authorisations and reporting of anomalies. Access rights can be set at any time and on any day, and if required can allow access on just one specific occasion, for example to repair a failure. Access can be restricted to enable entry only during working hours, for example. Permissions can be granted for the amount of time required, which means that if permission is requested to access a site using a mobile app, the company should be able to access it, for example, in the next five minutes. Once this time has passed, the permission expires and, if a key is lost or it is stolen, they will not be able to access the site. The rules for granting permissions are infinite and easily customisable, and the system is very efficient when they are applied; as a result, the system is flexible and adapted to suit company processes and infrastructures. Using an app improves access control by updating access rights in real time with the Bluetooth key Finding Applications To Create Solutions In many cases, companies themselves find new applications for the solution, such as the need to obtain access using two different keys simultaneously to prevent a lone worker from accessing a dangerous area. The software that manages access makes it smart. It can be used from a web-based access manager or through personalized software that is integrated within a company's existing software solution, to automatically include information, such as the employee's contractual status, occupational risk prevention and the existence of work orders. In some companies, the access management system will help to further improve service levels by integrating it with the customer information system, allowing to link it for instance with alarms managers, intrusion managers or HR processes. With over one million access points currently secured worldwide, this simple and flexible solution will play a strategic role in the future of security.

The Security Industry Association (SIA) welcomed a new chairman, announced its 2020 executive committee and welcomed five new members to the SIA Board of Directors at The Advance, SIA’s annual membership meeting, held virtually on Tuesday, March 17, 2020. SIA’s The Advance SIA ratified the selection of Pierre Trapanese, CEO of Northland Controls, as SIA’s chairman of the board. Trapanese has 33 years of international project and financial management experience in the security industry. He has been the sole owner of Northland Controls since 2005 and has transformed it into a global service provider with 250 Northlanders spread across offices in 5 countries. During The Advance, SIA also announced the addition of five new voting members to the SIA Board of Directors to serve terms from 2020 to 2022: Jonathan Aguila, director – systems and technology, Facebook – Global Security Stacy Deveraux, president, Electromechanical Solutions Group, ASSA ABLOY Opening Solutions Mike Mathes, executive vice president, Convergint Technologies Erica McBride-Rapp, logistics manager, Allegion Tim Palmquist, vice president, Americas, Milestone Systems Following the ratification, the SIA Executive Committee for 2020 includes: Chairman: Pierre Trapanese, CEO, Northland Controls Director of Technology: Kim Loy, Vandebilt Treasurer: Scott Dunn, director, business development, Axis Communications Secretary: Lynn de Séve, president, GSA Schedules Inc. Immediate Past Chairman: Scott Schafer, principal, SMS Advisors New additions to SIA Board I am thankful to SIA for welcoming me as SIA chairman and entrusting me with the responsibilities of this role" Additionally, three existing SIA board members – Janet Fenner, chief marketing officer at Intelligent Security Systems; John E. Mack III, executive vice president, co-head of investment banking and head of mergers and acquisitions at Imperial Capital; and Tom Nakatani, vice president of customer monitoring technology and product development at ADT – renewed their involvement in the SIA Board of Directors for an additional term. “I am thankful to SIA for welcoming me as SIA chairman and entrusting me with the responsibilities of this role,” said Trapanese. “We congratulate the new and returning members to the SIA Board of Directors and the SIA Executive Committee – this is a remarkable group of security leaders poised to guide the association and industry forward.” SIA Board of Directors The SIA Board of Directors is comprised of industry professionals representing a broad spectrum of interests in the security industry. The full list of current board members can be found here. During The Advance, in addition to announcing the new board chairman, new and returning board members and executive committee, SIA shared market intelligence for the year ahead and presented its annual membership awards – the SIA Chairman’s Award, Sandy Jones Volunteer of the Year Award, Committee Chair of the Year Award and Member of the Year Award.

David Sullivan the President of ACRE International issued the following statement: As a global company with personnel stationed throughout the world, we are keenly aware of how the Coronavirus (COVID 19) is affecting people and business. For those who have been impacted directly by the Coronavirus, our hearts go out to you. We are closely monitoring the situation, making judgements and decisions daily with the rapidly changing environmental conditions. We have advised our staff to avoid travel at this time, and to conduct meetings remotely through alternative communication tools such as Skype. We know that this challenges normal business practice, however we feel that it is an appropriate precaution for both our employees and customers. We are following the guidance of our respective governments and health authorities and will ensure swift and diligent action in accordance with any regulation that is mandated. We have expanded our IT infrastructure to allow for all our employees to work from home if needed and expect that there will be little disruption to our regular service and support hours. We’ll be sure to update you if things change on our website, and other communication means. As of today, the 16th March 2020, all our suppliers have confirmed that they remain open for business. Subcomponent shortages are being addressed by sourcing from qualified alternate suppliers and alternate components. The majority of our stock levels are good as we hold a safety stock in our European warehouses. We are monitoring the situation daily and we will continue to provide regular updates as the situation evolves. We thank you for your continued loyalty. Your business is important to us, and we know that communication is critical during times such as these. We look forward to a quick end to this outbreak, and trust that the world will learn how to prevent such a pandemic from happening again.

Doncaster Culture and Leisure Trust (DCLT) is a registered charity delivering premier leisure provision venues across Doncaster. DCLT offers a diverse range of health, fitness, leisure, and entertainment activities to customers to help to achieve a healthier community across Doncaster. DCLT’s premier venue, The Dome, required a new solution that would protect several areas, including one of the largest gym’s in Doncaster, The Fitness Village. DCLT had a specific brief for this project that specified enhancing the staff and customer experience, while simultaneously providing access control solutions to restricted areas from the general public, members, and staff alike. Alongside interfacing the onsite gym membership system to enable a single source of data to populate the access control and automate the process, the Trust was also in a transition period of moving members from barcode to RFID badges. Advanced fast-acting swing speed gates Moreover, the entrance to The Fitness Village gym was also under renovation. The access control system would also need to feature advanced fast-acting swing speed gates and slim lanes. Advanced user obstacle protection also had to be kept in consideration to keep members safe during peak times when there would be a high level of footfall from visitors. Solutions Provided: Oliver Law Security (OLS) did not hesitate to recommend the Vanderbilt ACT365 system. ACT365 is not only a fully cloud-based product; it offers a flexible solution for installation and management that OLS identified as a key ingredient to meet DCLT’s project brief. In addition to DCLT’s security requirement, OLS also realized ACT365 as an ideal solution for this task, given the product’s very focused API integration. Thanks to the ACT365 interface, OLS was able to integrate DCLT’s gym management system to enable single-source data to be used to populate the access control system, keep records up-to-date, and enhance customer experience. For instance, previously, the older system had taken up to 3-5 seconds to validate members and open the entry turnstiles. Once the API interface had been achieved, this validation is now done instantly through ACT365 and allows members with active memberships through the entry points without any minimal delay. The scope of this project, although not significant in the number of doors, was a very technical project with integration into SQL server and a third-party membership system with the potential for thousands of would-be users. Key Highlights: According to OLS, using ACT365 and its API interface is a game-changer for this type of project. With multiple updates per day, the access control system is always fully populated with the correct, validated members ensuring DCLT’s premier venue, The Dome, is protected against memberships that have lapsed. The system is very user-friendly and can grow with DCLT’s plan for the future, and adding further developed integration for other areas within the near future. The system is entirely cloud-based offers an off-premise solution with no additional new servers required or PC’s running software. Through the ACT365 app, DCLT’s site administrators can manage the system for staff. The solution that OLS has implemented has removed the need for old, antiquated technologies and moved DCLT’s security system forward to the cloud and future-proof solutions. The beauty of the interface is once the schedule runs, all information is autonomously sent to the ACT365 database, meaning adding new memberships, updating memberships, or revoking access is seamless, not tying up staff verifying and administering the membership/access control systems respectively.