Dortronics continues to focus on custom solutions in addition to its line of standard devices
Security installers have new ways to add value to their specifications with switches and door controls that can be deployed in a wide range of applications to meet emerging needs of end-users.
John FitzPatrick, president of Dortronics Systems Inc., Sag Harbor, New York, says the company continues to work closely with security integrators and their end-user customers to provide controls that encompass a host of specifications -- from specially designed devices for clean room applications to switches that provide additional security and safety
FitzPatrick says the company is handling an increasing number of requests for custom door controls and locking hardware to handle specialty applications where standard off-the-shelf products will not suffice. “Usually this requires working closely with the customer to first discover all the parameters that could be involved. Frequently it is a project with a critical completion time and a problem of incompatible devices that may not function together as needed by the owner and/or local codes,” he says.
In response, Dortronics has developed a library of unique applications and a checklist of site conditions and equipment. The company has condensed this information into an 18-page Interlock/Mantrap brochure which serves not only as a sales handout, but a functional tool to guide the customer in selecting the proper equipment for their specific application.
Problem-Solving Business Philosophy
Dortronics, a division of Sag Harbor Industries, was founded by Charles Edison, son of inventor Thomas Edison. Sag Harbor Industries is a custom coil and electronic assembly manufacturer and Dortronics has followed suit with its own custom products. “We will build one unit or 1,000,” FitzPatrick says. “With our extensive in-house manufacturing capabilities there isn’t much we can’t do, and we like to solve problems for our customers, which keeps them coming back.”
One recent example is equipment for airlock and clean room applications, where security installers can add value with an additional level of safety or to address regulations. “There is an opportunity to provide an emergency override in case of an incident in the lab or facility that would allow free egress without having to wait for the interlocked doors to go through their timing sequence,” FitzPatrick says.
Because security is not
FitzPatrick says the company has set its sights on being a one-stop vendor for clean room access. “We have introduced the WR5276 and 5277 series of switches for the clean room market, which are IP65-rated for wash down applications. Dortronics also developed a line of high-intensity LED traffic lights for clean room access indication. The 7201 Series is offered in a waterproof, wash-down version as well.”
In some cases there may also be in-place hardware on the doors where an interlock will be required and surge protection is not built into the existing devices. Interlock controllers provide protected inputs for electronic locks (strikes, maglocks, drop bolts) adding protection that allows the controllers to interface with most manufacturers’ locking equipment.
“The ability of the interlock controllers to work with existing or non-Dortronics specified hardware is a huge benefit to not only the installer not having to wire in electronic surge protection, but allowing the end user the flexibility to choose from a variety of electronic locking hardware without having to concern themselves with compatibility issues.”
Customized Is Better Than Canned
Dortronics also offers the 6510 emergency pull station or a 5210 series latching palm button. “We can also provide custom text on either of the products to suit the application. Both of these devices require response from an authorized party to reset the activated device back to normal operation with a key.”
Because security is not one-size-fits-all, Dortronics continues to focus on custom solutions in addition to its line of standard devices.
“Not all security equipment installations are cut and dried, especially for a retrofit job,” he continues. “Having the confidence in a manufacturer to help you on the tough jobs is built through a relationship based on interaction between the two parties trying to solve a problem. There’s a lot of communication going back and forth, and we share information, ideas and concepts. It’s extremely rewarding when the final solution is provided.”