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Securing Mobile Vehicles: The Cloud and Solving Transportation Industry Challenges
Securing Mobile Vehicles: The Cloud and Solving Transportation Industry Challenges

Securing Intelligent Transportation Systems (ITS) in the transportation industry is multi-faceted for a multitude of reasons. Pressures build for transit industry players to modernise their security systems, while also mitigating the vulnerabilities, risks, and growth-restrictions associated with proprietary as well as integrated solutions. There are the usual physical security obstacles when it comes to increasingly integrated solutions and retrofitting updated technologies into legacy systems. Starting with edge devices like cameras and intelligent sensors acquiring video, analytics and beyond, these edge devices are now found in almost all public transportation like buses, trains, subways, airplanes, cruise lines, and so much more. You can even find them in the world’s last manually operated cable car systems in San Francisco. The next layer to consider is the infrastructure and networks that support these edge devices and connect them to centralized monitoring stations or a VMS. Without this layer, all efforts at the edge or stations are in vain as you lose the connection between the two. And the final layer to consider when building a comprehensive transit solution is the software, recording devices, or viewing stations themselves that capture and report the video. The challenge of mobility However, the transportation industry in particular has a very unique challenge that many others do not – mobility. As other industries become more connected and integrated, they don’t usually have to consider going in and out or bouncing between networks as edge devices physically move. Obviously in the nature of transportation, this is key. Have you ever had a bad experience with your cellular, broadband or Wi-Fi at your home or office? You are not alone. The transportation industry in particular has a very unique challenge that many others do not – mobility Can you trust these same environments to record your surveillance video to the Cloud without losing any frames, non-stop 24 hours a day, 7 days a week, 365 days a year? To add to the complexity – how do you not only provide a reliable and secure solution when it’s mobile, traveling at varying speeds, and can be in/out of coverage using various wireless technologies? Waiting to upload video from a transport vehicle when it comes into port, the station, or any centralized location is a reactive approach that simply will not do any longer. Transit operations require a more proactive approach today and the ability to constantly know what is going on at any given time on their mobile vehicles, and escalate that information to headquarters, authorities, or law enforcement if needed; which can only occur with real-time monitoring. This is the ultimate question when it comes to collecting, analyzing, and sharing data from mobile vehicles – how to get the video from public transportation vehicles alike to headquarters in real time! Managing video data In order to answer this question, let’s get back to basics. The management and nature of video data differs greatly from conventional (IT) data. Not only is video conducted of large frames, but there are specific and important relationships among the frames and the timing between them. This relationship can easily get lost in translation if not handled properly. This is why it’s critical to consider the proper way to transmit large frames while under unstable or variable networks. The Internet and its protocols were designed more than two decades ago and purposed for conventional data. Although the Internet itself has not changed, today’s network environments run a lot faster, expand to further ranges, and support a variety of different types of data. Because the internet is more reliable and affordable than in the past some might think it can handle anything. However, it is good for data, but not for video. This combination makes it the perfect time to convert video recording to the Cloud! Video transmission protocol One of the main issues with today’s technology is the degradation of video quality when transmitting video over the Internet. ITS are in dire need for reliable transmission of real-time video recording. To address this need a radical, yet proven, video transmission protocol has recently been introduced to the market. It uses AI technology and to adapt to different environments in order to always deliver high quality, complete video frames. This protocol, when equipped with encryption and authentication, enables video to be transmitted reliably and securely over the Internet in a cloud environment. One of the main issues with today’s technology is the degradation of video quality when transmitting video over the Internet Finally, transportation industry has a video recording Cloud solution that is designed for (massive) video that can handle networks that might be experiencing high error rate. Such a protocol will not only answer the current challenges of the transportation industry, but also make the previously risky Cloud environment safe for even the most reserved environments and entities. With revolutionary transmission protocols, the time is now to consider adopting private Cloud for your transportation operations.

Trends And Challenges We Will See In The AI-driven Security Space In 2021
Trends And Challenges We Will See In The AI-driven Security Space In 2021

For decades, the nature of global safety has been evolving. From physical security threats like large-scale terrorist attacks and lone actor stabbings to chemical threats such as the Salisbury poisonings and even microbiological threats such as COVID-19, new challenges are constantly arising and the threat landscape we operate in today is constantly changing. Compounding the complexity of the security issues is the complexity and nature of attacks. With the economic downturn, there is the traditional rise in theft, violence and other crimes. Compound this with unmanned businesses and work-at-home staff, and there is a perfect storm for a rise in security threats. Artificial intelligence (AI) and specifically the branch of AI known as machine learning (ML), was already causing widespread disruption in many industries, including the security industry. AI has been a driving force to replace labor-based business models with integrated data and actionable intelligence that is context-aware. It has become apparent that AI will play a big part in the ongoing fight against both pandemics such as COVID-19, as well as other threats that we may face in the future. With all of this in mind, 2021 is poised to be a big year for AI growth. While AI is going to continue to impact our lives in dozens of ways, from smart sensors to face mask compliance detection, the following reflects a few top trends and challenges that I have my eye on for 2021 as we close out this year. The rise of smart city investments One such example is the increasing development of smart cities and how AI can be leveraged to build safe communities. To date, we’ve seen an increase in the number of smart city programmes around the globe; cities that are beginning to deploy innovative technologies for the management and ease of life services. Compounding the complexity of the security issues is the complexity and nature of attacks Typical development of a city includes standard infrastructure - roads, schools, power, water, transportation. Now, internet, data and AI capabilities are part of the standard infrastructure requirements for all new developments. AI promises to deliver increased efficiencies with the infrastructure that will accommodate growing populations while reducing our impact on the environment, resources, and communities. Global cities now account for more than half of the world’s population, and the United Nations projects the number to balloon to 68% by mid-century. Owing to both demographic shifts and overall population growth, that means that around 2.5 billion people could be added to urban areas by the middle of the century, predicts the UN Department of Economic and Social Affairs (DESA). With an increase in population has come an increase in global spending on smart city initiatives to drive down the impact of growing urban concentration. Global spending on smart city initiatives is expected to total nearly $124 billion this year, an increase of 18.9% over 2019, according to IDC's Worldwide Semiannual Smart Cities Spending Guide, while Singapore, Tokyo, London and New York as the big spenders - expected to spend more than $1 billion in 2020. Using AI-driven technology to create safer public and private spaces Today, security solutions driven by AI are being developed and can be covertly deployed across a range of physical environments to protect the population in a more efficient, and accurate manner. As we look ahead to the future of public safety, it’s clear that new AI technology can dramatically improve the effectiveness of today’s physical security space. One such deployment is the use of video object recognition/computer vision software that can be integrated into existing video monitoring security (VMS) systems. These enhanced VMS systems can be deployed both inside and outside of buildings to identify risks and flag threats, such weapons, aggressive behaviours, theft, and safety compliance. This helps to minimize the impact of a breach by an early alert to onsite security in real-time to the location and nature of the potential threat, allowing them to intervene before a loss occurs. These same AI-enabled video solutions can similarly be used to provide advanced business operations in retail, logistics, and manufacturing organizations. Multi-sensor security solutions Also, targeted magnetic and radar sensor technologies, concealed in everyday objects like planter boxes or inside walls, can now scan individuals and bags entering a building for concealed threat objects. Using AI/machine learning, these two sensor solutions combined can identify metal content on the body and bag and match the item to a catalog of threat items, such as guns, rifles, knives and bombs. Security solutions driven by AI are being developed and can be covertly deployed across a range of physical environments Without this advanced multi-sensor solution, it becomes nearly impossible to discover a weapon on a person's body before it appears in an assailant’s hands. This multi-sensor solution allows for touchless, unobtrusive access to a building, but allows for immediate notification to onsite security when a concealed threat is detected. The hidden technology thus empowers security staff to intercept threats before they evolve into a wider scale attack, while also maintaining the privacy and civil liberties of the public, unless, of course, they are carrying a concealed weapon or pose a physical threat. With the advent of sophisticated surveillance and technological innovation, a level of caution must be exerted. Despite the ongoing global debate, there remains little regulation about the use of AI technologies in today’s physical security space. One thing is certain; it must be deployed in the right place, at the right time, with the right privacy and civil liberty protection objectives. People don’t want to be protected by omnipresent, obstructive and overbearing security systems that infringe on their privacy and civil liberties. They want a proper balance between security and their current way of life, one that must be fused together. Technology and tracing COVID-19 Machine learning-based technologies are playing a substantial role in the response to the COVID-19 pandemic. Traditionally, the key purpose of surveillance systems has been to detect and deter threats, including the detection of visible and hidden weapons and abnormal behavior. While this, of course, remains a primary focus, today we are seeing how surveillance systems defend against new invisible threats, as well as rapidly automate the process of contact-tracing to capture and contain a virus before it spreads. Again, the ability to track and trace through parsing algorithms that can manage through enormous amounts of data provides a highly scalable and rapid response mechanism to control the spread of threats. AI has demonstrated potential for identifying those displaying symptoms of infectious diseases, without requiring physical human contact Although the threat may not be visible, it is just as destructive. By incorporating AI into existing technologies, government, healthcare and security professionals can monitor public spaces and environments through the combined use of digital and thermal video surveillance cameras and video management systems); just one of the solutions being explored. AI has demonstrated potential for identifying those displaying symptoms of infectious diseases, without requiring physical human contact. By Using AI-powered video analytic software, businesses can monitor face masks, social distancing and large gathering compliance and also detect elevated body temperature. Critically, technology must be capable of both identifying and tracking the virus but also be unobtrusive. An unobtrusive system that is adaptable enough to be deployed across a range of environments where the public gathers in enclosed spaces is necessary to be effective. Security in 2021 Technology has proven itself to be a valuable ally in times of crisis. For smart cities, the use of innovative AI/machine learning technologies will help optimize security solutions in areas that are brimming with potential. As we look ahead to the future of security in a world that is impacted by such a wide range of threats, from physical to chemical to microbiological, it’s clear that new technologies, specifically AI can dramatically improve the effectiveness of security systems and help us to better defend against a wide spectrum of threats. Technology has a huge role to play in making our communities safe in 2021 and beyond, but for security systems to be effective, they must not be oppressive or obstructive. This will ensure they have the full support of the public - the key to success.

5 Key Ways To Ensure End-to-end Perimeter Protection
5 Key Ways To Ensure End-to-end Perimeter Protection

Critical infrastructure facilities that must secure large areas with extended outer boundary and numerous entry points, present a particularly difficult challenge when it comes to perimeter protection. As such, true end-to-end perimeter protection calls for the utilization of a sophisticated, multi-layered solution that is capable of defending against anticipated threats. Integrated systems that incorporate thermal imaging, visible cameras, radar and strong command and control software are crucial for covering the various potential areas of attacks. Let’s look at these technologies and the five key functions they enable to achieve an end-to-end solution that provides intrusion detection, assessment and defense for the perimeter. 1. Threat Recognition The first step in effectively defending against a threat is recognizing that it’s there. By combining state-of-the-art intrusion detection technologies, facilities can arm themselves with a head start against possible intruders. An exceptionally important aspect of effective perimeter protection is the ability to conduct 24-hour surveillance, regardless of weather conditions, environmental settings, or time of day. Visible cameras do not perform as well in low light scenarios and inclement weather conditions. However, thermal imaging cameras can provide constant protection against potential intruders, regardless of visual limitations, light source or many environmental factors. In fact, facilities such as power stations located near bodies of water can use thermal cameras to create what is known as a “thermal virtual fence” in areas where they are unable to utilize the protection of a physical fence or wall. Deterring suspicious activity can be achieved through real-time two-way audio, a simple but powerful tool Critical infrastructure applications require not only continuous video surveillance and monitoring, but also a solution that yields highly reliable intrusion detection, with fewer false alarms. This need makes advanced video analytics a must for any adequate surveillance system. Features like dynamic event detection and simplified data presentation are game changing in supporting accurate intrusion analysis and facilitating a proactive response. Advanced analytics will provide multiple automated alarm notification options, including email, edge image storage, digital outputs or video management software (VMS) alarms. Incorporating high quality, unique and adaptive analytics can virtually eliminate false alarms, allowing security personnel to respond more efficiently and effectively, while also lowering overall cost for the end user. While surveillance technologies such as radar, thermal imaging and visible cameras, or video analytics work well on their own, utilizing all of these options together provides an advanced perimeter detection system. For example, ground surveillance radar can detect possible threats beyond the fence line as they approach and send a signal to pan-tilt-zoom (PTZ) cameras, triggering them to slew to a specific location. From there, embedded analytics and visible cameras can further identify objects, notify authorized staff, and collect additional evidence through facial recognition or high-quality photos. 2. Automatic Response Systems Once an intrusion attempt is discovered, it is important to act fast. Organizing a response system that can initiate actions based on GPS location data, such as the slewing of PTZ cameras, automated intruder tracking or activated lighting sensors, greatly increases staff’s situational awareness while easing their workload. For instance, thermal imagers deployed in conjunction with video analytics can be used to generate an initial alarm event, which can then trigger a sequence of other security equipment and notifications for personnel to eventually respond to. Having all of this in place essentially lays the entire situation out in a way that allows responders to accurately understand and evaluate a scene. Power stations located near bodies of water can use thermal cameras to create a “thermal virtual fence” in areas where they are unable to utilize the protection of a physical fence or wall 3. Deterring Suspicious Activity  After the designated auto-response mechanisms have activated and done their job, it is time for responders to acknowledge and assess the situation. From here, authorized personnel can take the next appropriate step toward defending against and delaying the threat. Deterring suspicious activity can be achieved through real-time two-way audio, a simple but powerful tool. Often, control room operators can diffuse a situation by speaking over an intercom, telling the trespasser that they are being watched and that the authorities have been notified. This tactic, known as ‘talk down’, also allows officers to view the intruder’s reaction to their commands and evaluate what they feel the best next step is. If individuals do not respond in a desired manner, it may be time to take more serious action and dispatch a patrolman to the area. 4. Delay, Defend, Dispatch And Handle The possible danger has been identified, recognized and evaluated. Now it is time to effectively defend against current attacks and slow down both cyber and physical perpetrators’ prospective efforts. Through the use of a well-designed, open platform VMS, security monitors can manage edge devices and other complementary intrusion detection and response technologies, including acoustic sensors, video analytics, access control and radio dispatch. A robust VMS also enables operators to control functions such as video replay, geographical information systems tracking, email alerts and hand-off to law enforcement. With the right combination of technologies, facilities can take monitoring and evidence collection to the next level The primary purpose of the delay facet of the overall perimeter protection strategy is to stall an attempted intrusion long enough for responders to act. Access control systems play a key role in realizing this objective. When a security officer sees a non-compliant, suspicious individual on the camera feed, the officer can lock all possible exits to trap them in one area all through the VMS. 5. Intelligence: Collect Evidence And Debrief More data and intelligence collected from an event equals more crucial evidence for crime resolution and valuable insight for protecting against future incidents. With the right combination of technologies, facilities can take monitoring and evidence collection to the next level. One innovative resource that has become available is a live streaming application that can be uploaded to smart phones and used for off-site surveillance. This app gives personnel the power to follow intruders with live video anywhere and allows operators to monitor alarm video in real-time. Geographic Information System (GIS) maps are computer systems utilized for capturing, storing, reviewing, and displaying location related data. Capable of displaying various types of data on one map, this system enables users to see, analyze, easily and efficiently. Multi-sensor cameras, possessing both visible and thermal capabilities, provide high-contrast imaging for superb analytic detection (in any light) and High Definition video for evidence such as facial ID or license plate capture. Integrating these two, usually separated, camera types into one helps to fill any gaps that either may normally have. Still, in order to capture and store all of this valuable information and more, a robust, VMS is required. Recorded video, still images and audio clips serve as valuable evidence in the event that a trial must take place to press charges. Control room operators can use data collection tools within their VMS to safely transfer video evidence from the field to the courtroom with just a few clicks of their mouse. More advanced video management systems can go a step further and package this data with other pertinent evidence to create a comprehensive report to help ensure conviction.

Latest Vicon Industries news

Vicon Launches NDAA-Compliant Roughneck Camera Series To Provide Exceptional Quality And Performance
Vicon Launches NDAA-Compliant Roughneck Camera Series To Provide Exceptional Quality And Performance

Vicon Industries, Inc., a subsidiary of Cemtrex Inc., designer, and manufacturer of video surveillance and access control software, hardware, and components fills the supply gap caused by NDAA compliance and the emerging FCC ban on certain Chinese surveillance cameras and components with a sophisticated portfolio of compliant solutions. Since Congress passed the 2019 National Defense Authorization Act (NDAA) more than two years ago, many U.S. businesses have been faced with the adversity of removing and replacing numerous components of their security system. National security risks Recently, the Federal Communications Commission proposed a ban on the use of certain telecommunications products and other electronics made by Chinese companies. The order, which cites alleged national security risks, also seeks to forbid future U.S. sales and could revoke prior authorizations. Many companies in the industry kept moving forward selling banned technology" “Prior to the recent FCC ruling, many companies in the industry kept moving forward selling banned technology because it only impacted Federal opportunities. This new FCC ruling is an upheaval event bound to once again cause a major transformation in the industry impacting every space in the market” explained Bret McGowan, Senior Vice President, Sales and Marketing for Vicon. Competitive surveillance technology The ban’s enactment will create many challenges for integrators, specifiers, and end-users. The first, finding compliant and competitive surveillance technology that does not utilize any SoC (System on Chip) components from these now-banned Chinese companies. Once dealers, integrators, and specifiers identify compliant technologies, then price, quality, and time to implement them add to the complexities. As new and stricter laws began taking effect, the engineers at Vicon worked diligently to create a camera line specifically dedicated to solving the issues their government customers and prospective clients were facing. Moreover, they wanted to ensure delivering premium quality cameras at value price points. Delivering exceptional quality Vicon’s NDAA-compliant Roughneck Camera Series is designed to deliver exceptional qualityTo overcome this challenge, Vicon developed the Roughneck Series. Vicon’s NDAA-compliant Roughneck Camera Series is designed to deliver exceptional quality and performance at competitive pricing. Vicon recognized that to become a potential alternative to these value brands, a new pricing strategy was needed and that’s what Vicon implemented. “Vicon is pleased to have the ability to solve the challenge of compliance with our fully NDAA-compliant Roughneck Camera Series. From vandal-proof micro-domes to robust outdoor domes, these Roughneck cameras include a variety of form factors, making them an ideal solution for any market,” shared Bob Germain, Director, Hardware Product Management, Vicon. Time-Consuming installations All Roughneck cameras boast a range of distinctive features, including smart IR, durable IP67/IK10 construction, and smart H.265 encoding to reduce bandwidth and storage costs. For more cutting-edge capabilities, the Pro series adds advanced AI-driven analytics, adaptive IR for clearer images in darkness, and Starlight low-light color imaging in the 2, 5, and 8MP dome and bullets. Vicon understands the urgency in finding solutions that integrate without stressful time-consuming installations regardless of the VMS. In addition to being certified with most major VMS systems, the Roughneck Camera Series is also ONVIF certified and seamlessly transitions into any video surveillance security operation.

Vicon Industries Announce The Release Of The Advanced V1020-WIR-360 Multi-Sensor Camera For Day/Night Surveillance
Vicon Industries Announce The Release Of The Advanced V1020-WIR-360 Multi-Sensor Camera For Day/Night Surveillance

Vicon Industries’ V1020-WIR-360 multi-sensor camera is designed to provide users with the straightforward installation while delivering powerful performance and quality. This exceptional camera is comprised of four independently adjustable sensors that eliminate blind spots so that users can monitor extremely wide areas, with just a single IP address and cable. V1020-WIR-360 camera The V1020-WIR-360 camera is a great addition to Vicon’s camera line, providing the widest coverage area. This powerful camera is perfect for indoor and outdoor use such as parking lots, airports, stadiums, correctional facilities, commercial building corridors, warehouses, and more. The multi-sensor is available with 5 MP sensors, creating a 20 MP model, providing exceptional image quality The multi-sensor is available with 5 MP sensors, creating a 20 MP model, providing exceptional image quality for any application. Designed for both indoor and outdoor use, this durable, reliable, and flexible multi-sensor camera is IK10 rated for vandal protection and IP66 to withstand the toughest of environments. Easy installation and remote configuration These multi-sensor cameras are engineered to save installers time, money, and frustration. Traditional non-repositionable multi-sensor cameras typically require at least two individuals for installation and tedious manual adjustments of the modules to obtain the desired FOV. The V1020-WIR-360 multi-sensor camera is designed to be effortlessly configured remotely from a PC and eliminate the need of requiring multiple people for an installation. Users are provided with the freedom to change their FOV as needed, without having to worry about manual installation changes. PTZ control and 360º coverage The camera offers preset for 270⁰ or 360⁰ views, along with which, users can also create custom views through each sensor’s independent PTZ control. Additionally, they can also save up to two user-defined presets, with each camera module independently positioned and zoomed as required, providing optimal surveillance. The 270º view is commonly used in corners, such as the corner of a building. Typical installation practice for a 270º setup is to mount on the corner of a building, allowing users to view directly in-front of them and to their left and right. The fourth sensor can then be positioned as desired to provide additional coverage such as looking straight down to eliminate blind spots. Integration with Valerus and other VMS platforms The ONVIF-compliant multi-sensor cameras integrate with most major VMS platforms and Vicon’s acclaimed Valerus A 360º is ideal for wide areas and is typically mounted to a pole and used in settings such as intersections and parking lots. This view’s FOV takes all angles, also eliminating the potential of any blind spots. The ONVIF-compliant multi-sensor cameras integrate with most major VMS platforms and Vicon’s acclaimed Valerus. When integrated with Valerus, the multi-sensor camera also supports Museum Search to streamline security investigations. Starlight technology for exceptional color images These powerful cameras also deliver fantastic detail, day or night. With True WDR, the cameras can overcome challenging lighting conditions during the day, while 131 ft of IR illumination ensures that users can see every detail, even in the darkness of the night. The standout feature of this multi-sensor camera, when compared to the competition, is the advanced starlight imaging capabilities. Starlight illumination allows users to see vivid colors and sharp details that would otherwise go unnoticed. Operators can see critical forensic details that they would otherwise miss in traditional IR black-and-white images. PoE source The camera can be powered by 24 VAC, 24 VDC, or with either IEEE 802.3at (PoE+) or IEEE 802.3bt Class 5 (PoE++) Power over Ethernet. The PoE source is automatically detected with the only performance difference being the IR distance of up to 131 ft (40 m) on PoE++ and up to 98 ft (30 m) on PoE+.

Vicon Industries Announces Valerus Version 20.2 Including Mobile Video Streaming And Live Location Monitoring
Vicon Industries Announces Valerus Version 20.2 Including Mobile Video Streaming And Live Location Monitoring

Vicon Industries, Inc., designer and manufacturer of video surveillance and access control software, hardware and components, announced the availability of Valerus version 20.2, which brings improved cybersecurity and streamlined maintenance to the forefront. This latest release offers features including mobile video streaming, geo mapping, snapshot, robust health dashboard, audit log, and a thick client solution. Valerus’ addition of mobile video streaming allows users to send live or recorded footage directly from their Android or iOS smart devices into Valerus. This helps operators better document patrols or events outside the range of traditional cameras. Strategically monitoring geographical locations The geo mapping feature allows operators to strategically monitor geographical locations with a live geo map. Users simply enter a physical address or coordinates to access the true location, add cameras and create an easy-to-understand live map of their facility. Another exciting update we further developed is our robust health dashboard. This update not only provides an improved user experience, but also new business-critical features to help operators diagnose potential problems before they become catastrophic. New features include remote RAM and CPU resource monitors for both App Servers and NVR, an NVR latency monitor to troubleshoot potential network issues and a new cybersecurity dashboard that monitors potential threats like duplicate logins to better protect the system. Save and store images Valerus 20.2 also now offers a Thick-Client solution for operators that prefer not to use browsers Another new feature is the snapshot tool that allows users to quickly save and store images from live or recorded playback video. This is especially helpful when trying to document suspects or incidents. Valerus 20.2 also now offers a Thick-Client solution for operators that prefer not to use browsers or require a program startup with preconfigured settings or screens. This is a key feature for instances when operator control is limited. Presets allow for easy restoring all previously programmed settings, saving time and allowing you to focus on what’s important. Lastly, the improved new audit log allows designated users to monitor activities within the system so administrators can keep track of who logs in and out of the system, what they view and what actions they have taken. If a failure or critical setting is changed, not only can one reverse the action but also see who made it. Free Valerus Enterprise license To take advantage of this new release introduction, Vicon has launched a promotional campaign that allows one to experience this version firsthand. Replace one’s old competing VMS for Valerus and receive a free Valerus Enterprise license. And if one doesn’t already have a VMS, Vicon is giving out free Valerus starter software, so one can experience what everyone loves about Valerus. “Vicon’s Valerus VMS platform has proven to be widely embraced in enterprise applications, and we anticipate that the features we are introducing with Valerus version 20.2 will do much to further that trend,” said Bret McGowan, Senior V.P. of Sales and Marketing.

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