Comelit Intercom: Audio, Video Intercom Systems

Every building starts with the entrance. A solid enterprise risk mitigation and security strategy include protecting that entrance. Often, risk mitigation strategies protecting the entrance have included high-resolution video surveillance cameras, video management systems, and access control solutions. But that strategy and set of security solutions only tells part of the story. Imagine a security guard who is protecting a facility after hours, when an individual approaches the entrance and seeks to gain access. The security guard can pull up the video surveillance feed and see the individual and his movements, which appear to be suspicious. But he also needs to hear him in order to decide the next decisions and actions. Does he escalate the situation, calling for backup and for first responders’ response, or does he allow the individual access to the building because he works there and is authorized to enter?   Meet high-definition voice What the security guard needs is to be able to hear and to communicate with that individual. All enterprise security systems need three primary components in order to successfully protect the entrance and to mitigate risk – access control, video surveillance, and the ability to hear and communicate. Each component plays an integral role in supporting a unified security system, and without all three, the security system is not complete. Access control can be thought of as the brains of a security system by holding data and permissions. It serves as the arms and hands of the system; it can either keep someone out or invite them in. IP video allows a security team to remotely position a set of eyes anywhere an IP camera can be placed on a network. With a video management system, security teams can see what is happening and decide how to respond. However, with remote viewing, the event may be over by the time security physically responds.  Audio adds interactivity That three-component enterprise security system – comprising IP video, access control, and high-definition voice working together mitigates risks and provides value. It also means that security is interactive. Security teams talk and listen to the person that’s seen on a video surveillance system, no matter where the location or how remote. If the person is lost or simply needs assistance, security personnel can talk to them and provide direction and reassurance. Even more, in an emergency, an interactive solution becomes a critical life-saving tool, as it provides data that can be shared between security, police, emergency services, and more. Audio can also detect voices, noises, breaking glass, or other sounds that are not within direct view of a video camera. An interactive security system creates an informed response, by providing real-time situation awareness management. Post-event, it supports forensics and investigations to mitigate future security incidents.  Audio and COVID-19 We are living in extraordinary times. As businesses begin to reopen and stay open, they are looking for any tools that can help them overcome the enormous challenges they face. In buildings and facilities, the COVID-19 pandemic has created a new security perimeter, one that demands contactless access with entry and exit, and that has also created a new duty of care for security professionals. Now more than ever is the need to interact and communicate with individuals moving in and out of doors and spaces without physical intervention. Intelligent communications, integrated with contactless access control, can help a business to comply with pandemic safety guidelines and ultimately, reopen for business and stay open.  COVID-19 has also increased the need for clean-room isolation and quarantine spaces, sometimes in areas not originally intended for that use, where risk of infection is high, and equipment must be easily disinfected between patients. Here, purpose-built cleanroom intercoms, providing clear touchless communications despite the noisy environment, have emerged as critical tools for enabling patient care while reducing the need to enter the contaminated space. For example, voice communication can enable hospital staff to verify identity and to communicate with patients without entering the isolated and infectious environment, which can save on personal protective equipment (PPE) and reduce the amount of exposure to the virus. In non-emergency healthcare facilities, such as medical centers, voice can effectively relay information to building occupants and visitors for screening purposes. Visitors can be seen and heard. For example, a patient who seeks access to a medical center for an appointment can hear important instructions from a nurse via the intercom solution. Seeing the person that you talk to is one thing but hearing them conveys a much better sense of closeness, making it possible to maintain a high level of security and customer service.  The whole story Today’s security systems should no longer simply involve video surveillance cameras generating feedback and images to a security guard. Instead, a new ecosystem for enterprise security and risk mitigation has emerged, and it’s one that involves video surveillance, access control, and high-definition voice. That ecosystem can ensure well-rounded and responsive information management and security platform, all communicating with each other and offering actionable insight into risks and potential physical breaches. Audio is the new value hub of the connected and intelligent school, campus, building, correctional facility, and more. Simply put, a silent security system cannot be an effective security system. In every situation, it is crucial for all security professionals to mitigate risk, no matter what they are protecting. This emphasizes the need to hear, be heard, and be understood in virtually any environment.  

Across the world, the impact of the current pandemic has majorly disrupted how we function in our everyday lives, as a society, and the ways in which we do our jobs. Throughout, our personal safety and wellbeing, as well as that of our families, neighbours and colleagues, has been paramount - and adapting our day-to-day lives to meet social distancing measures has been a learning curve for us all. As we start to reassemble normal life, precautionary measures will continue to be put in place to achieve the universal aim of mitigating the spread of the virus as much as possible. As different countries reach new stages of this process, some parts of the world continue to live and work in lockdown, while some are beginning to open up. This means governments, as well as businesses and organizations, will need to think beyond one-way systems and sanitation stations to contain the risk of infection as more people begin to return to the outside world. Tracing the spread of COVID-19 Of course, this will need to be driven by higher-level support from leaders in government, healthcare and technology to develop innovative ways of tracking and tracing the spread of COVID-19. From contact tracing solutions, to self-reporting apps and thermal screening cameras – governments and businesses across Europe have a new responsibility to seek and reinforce the most effective ways to ensure people’s safety. These measures are particularly pertinent to those reopening their doors as lockdown eases, and those returning to a daily routine of commuting to and serviced office spaces. As more and more people begin to move through public and commercial areas, we will rely more on technology to run in the background to ensure safety and wellbeing is monitored - much like that of the everyday CCTV camera. Thermal temperature screening cameras One piece of technology that we can expect to see as more commonplace is the thermal temperature screening cameras and monitoring system. An example of this kind of device, is D-Link’s recently launched all-in-one, intelligent fever screening kit – which includes a dual-lens thermographic camera, blackbody calibrator, as well as integrated management software. Governments, as well as businesses and organizations, will need to think beyond one-way systems and sanitation stations to contain the risk of infection The premise of temperature screening cameras like this one, is to harness thermal imaging technology coupling it with AI to identify if a person is experiencing elevated temperatures, and raise the alarm automatically when someone at risk of spreading is detected. To monitor the progression or depletion of COVID-19, technologies such as AI facial recognition will play an important role in mitigating the risks of the virus spreading. Thermal cameras that use AI can easily capture and manage employee’s temperature and stop their entrance if a fever is detected. For this reason, such devices are normally installed in a doorway or entrance to a building to quickly detect and identify those displaying symptoms before entering a building. This type of surveillance will be detrimental to the management of COVID-19 in the world of a ‘new normal’ – as companies feel their way out and learn as they go along with people’s health and wellbeing continuing to be center of the mind. Just as lockdown has had an impact on physical as well as mental health, so too will the adjustment to living life post-pandemic. Not only in getting used to and dealing with the emotional and mental pressures of life on the ‘outside’ as they leave lockdown, but they also face the very real risk of contracting the virus and the worries they may have of spreading it. Appropriate installation of temperature screening Companies and organizations have a responsibility in these times to play a supportive role towards employees, such as allowing them to continue working from home until they feel comfortable to work in an office setting. Equally, as restrictions ease, employers have a duty to make the workplace a safe place that is able to uphold the wellbeing of staff, which is where, as we wait for a vaccine, we must make use of the available technology. However, in the case of the thermal camera, in order for it to deliver effective results, it must be installed appropriately. To support this, we have outlined some key points to consider when deploying a temperature screening camera here: Choose a solution that features a blackbody calibrator – a vital part for any temperature screening device. A blackbody calibrator is the basis for accurate calibration of infrared thermography devices and allows the device to accurately detect a fever. Check for facing windows or doorways and heat sources such as radiators as these increase the risk of stray heat or cold sources throwing off readings according to the ISO standard associated with this type of equipment Be wary of weather and changes in climate as the device will need time to acclimatise – in order for readings to be clear individuals coming in from outside must wait five minutes before being screened When mounted, the camera must face individuals head-on and in parallel with their face to capture the inner eye area which is crucial for temperature reading Consider an option using AI which will automatically recognize individuals based on photos in the system Check applicability and legality of temperature screening cameras before deploying There’s a long way to go before life will fully return to normal. In the meantime, and to help everyone along the way, it’s essential that the right measures are in place to protect the physical and mental wellbeing of those we are responsible for. For anyone who is exploring options, know that there is help out there to provide guidance and expertise on the solutions that will be right for you and your business - now, as we go through the remainder of lockdown, and as we slowly move back into everyday lives.

The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorization and the appropriate credentials. The access control business, like many industries before it, is undergoing its own digital transformation But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customized and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms powers continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.

Union Wharf is a community of 249 apartments to rent, based on the banks of Deptford Creek in Greenwich. Completed in September 2019, it comprises two towers. The first is a 23-story tower designed for a varied community of renters. The second is a smaller 12-story tower that’s intended specifically for families. Across both buildings all residents benefit from free access to a variety of shared spaces as well as services such as a 24-hour on-site residents’ team. Essential Living was also keen to ensure the development encouraged a sustainable lifestyle, with features including bicycle storage facilities, gym, green areas and a roof terrace. Working with Comelit from initial specification, for each stylish apartment on site, a combination bespoke door entry and energy monitoring system was created, using its Icona Manager IP solution for each apartment. Reducing carbon footprint We have worked with Comelit on a number of developments and know them to be capable of fulfilling our mission" Says Juey Thanyakittikul, Senior Project Manager of Essential Living: “From the outset, sustainability, reducing carbon footprint and stylish living has been the foundation of our vision for Union Wharf. And with a focus on the rented community, we wanted to continue these key features right into the finishing details for all our residents to benefit. We have worked with Comelit on a number of developments and know them to be capable of fulfilling our mission when it comes to customized door entry." "The advantage of presenting smart credentials, including resident’s ability to answer video calls from a cellphone or tablet, only adds to the premium lifestyle on offer.” Fire and security system Richard Slee, Managing Director at Security Systems Design Limited, which completed the installation as part of the overall fire and security system works for Gloster MEP Limited added: “The integration of energy monitoring and door entry in Comelit’s stylish one Icona Manager IP receiver, presents as one multifunctional solution that sits on the building’s CAT6 structured wiring and LAN system, removing the need for separate cabling." "The slim line white Icona Manager finish adds to the aesthetics of each apartment, and reduces the number of control devices for residents, all without compromising on the smart technology enabled. For residents, it ultimately means door entry can be answered from the external systems, with video in their own home, or even via a cellphone or tablet from wherever they are.” Combined energy monitoring This trend is only likely to rise as we become more dependent on our homes for work and personal requirements" Comelit’s ViP system includes Comelit’s color Icona Manager Monitors fitted in each apartment, presenting the opportunity for video and audio communication with visitors at ground level, as well as two-way audio communication with the on-site residents’ team. The combined energy monitoring provides instant information and feedback for residents, to encourage more sustainable living. Dan Wood, Southern Sales Manager at Comelit UK concludes: “While the Code for Sustainable Homes is no longer mandatory, demand for more sustainable living is growing among consumers. This trend is only likely to rise as we become more dependent on our homes for work and personal requirements. Working closely with Essential Living right from the initial design phase of Union Wharf, enabled us to create a bespoke tailored solution using our stylish Icona Manager Monitors." Targeted renters market "The flexible nature of the systems presents ideally for the targeted renters market, which continues to put in a strong performance despite challenges in other parts of the property market. Developments such as this, only goes to support how the perception of the Build to Rent sector is changing for the better. We are already working on the next scheme for Essential Living due for installation in 2021.”

Based in the affluent district of St John’s Wood, Collection Place is a high specification development comprising 14 luxury apartments, built nearby the infamous Abbey Road studios. Home automation and integration specialists, Advanced Integration (AI) invited Comelit to present custom door entry systems, as part of a security upgrade program of works. Specification included bespoke brass video flush panels with video monitors and smart capability to manage from a cellphone, incorporating full links to dedicated 24-hour concierge services. Smart door entry systems Says Kem Rashica, Estate Manager of The Collection Management Limited / Harrods Estates Asset Management: “Every element of our development, set in heart of our beautiful St John’s Wood, was created to present residents with a high-end luxury lifestyle, from specification to security and privacy. We are always looking for best ways to maintain and futureproof this expectation.” “Advanced Integration highlighted the opportunity to present smart door entry systems and recommended Comelit, as a brand renowned for delivering on design and style without compromising on technology or security. The installation was seamless and residents are now delighted to be able to manage their home from the convenience of their cellphone.” Monitors with video capability Maria Tsiftis, Chief Operating Officer of Advanced Integration added: “When it came to upgrade the door entry, we wanted to incorporate a visual, smart capability, without affecting the style or ambience on site. Being a residential development, we also had to be conscious of any works program not causing disruption to daily lives." “Comelit responded with a bespoke specification, including high-end entrance panels, monitors with video capability and concierge systems, enabling a combination of door entry and messaging. Being involved from the design stages ensured a smooth delivery and beautiful custom finish befitting to this luxury development.” Video intercom calls on a smartphone Comelit designed the door entry systems for Collection Place, to operate through its innovative VIP system, which offers a powerful all-encompassing opportunity for residents to receive video intercom calls on a smartphone. Sam Arnold, Business Development Manager at Comelit UK concluded: “St John’s Wood is one of London’s most upscale residential locations, and Collection Place has been established in the elegant villa-style housing that is synonymous with the area.” “Any enhancements to door entry had to be delivered to complement this lavish attention on detail, but also serve discerning homeowners who want the advantages of service and latest technology. By working closely with Advanced Integration, we have delivered a sleek and functional, smart security solution to accommodate these requirements.”

Future residents at Kebbell Homes’ new prestigious development, Wintersbrooke will be able to receive and answer door entry requests via cellphone or Amazon Alexa voice control, thanks to Comelit’s WIFI connected monitors. Set in Ascot, Berkshire, Wintersbrooke is a grand, new gated community featuring just six spacious and exclusive 2-3 bedroom apartments within mature, secluded communal gardens. Kebbell Homes has used Comelit’s specification team on previous developments and again called upon its services, together with chosen installers R&M Bailey, from the initial design process, through the work’s program to project completion. Door entry, via Comelit’s mini handsfree WIFI monitors, will enable new residents to respond to door entry requests from their cellphone, and also integrates with Amazon Alexa for voice announcements and control of the gate/front door to the block. Facial recognition technology The monitors provide facial recognition technology for authorized guests to gain access and video memory, to record any missed calls. Says Andrea Fawell, Sales and Marketing Director at Kebbell Homes: “With high expectations for Wintersbrooke’s indulgent design to deliver gracious living for our discerning buyers, every element had to be considered to offer the highest level of luxury and specification. And to ensure all feels safe and secure.” All the smart home security systems installed had to be equally stylish and futureproof" “We had worked previously with Comelit and knew its systems were able to achieve the level of style intended to complement Wintersbrooke’s dignified presence. The additional benefits of WIFI connected monitors provide our soon to be residents with latest integrated smart security technology, seamlessly installed, enabling them to instantly respond to door entry requests, at their choice and from wherever they are.” Smart home security systems Mat Bailey, Director from R&M Bailey added: “Wintersbrooke has the look and feel of a private country home, which epitomizes Kebbell Homes’ well-known flair for grand architecture. All the smart home security systems installed had to be equally stylish and futureproof. Comelit’s Mini Handsfree WIFI was the natural choice for door entry, easy to install via wireless technology and simple to integrate. Just the one solution presents future homeowners with user friendly bespoke options that can connect seamlessly with their home security, and be controlled by cellphone and Amazon Alexa, at their own choice.” Each home at Wintersbrooke has been fitted with a Mini Handsfree monitor complete with integrated WIFI, operating through Comelit’s renowned Simplebus 2 wire. At the striking gates to the development is Comelit’s premium stainless steel flush mounted, 316 Sense digital entrance panel. Door entry system Up to fifteen smart devices can be connected to each and every property’s individual WIFI monitor The system enables new residents to grant access through the vehicle gates or adjacent pedestrian gate using the internal monitor or a dedicated mobile app. A second is fitted on the front door of the development itself. Up to fifteen smart devices can be connected to each and every property’s individual WIFI monitor. Daniel Wood, Southern Sales Manager at Comelit UK concluded: “Once again, it was a pleasure for Comelit to work closely with Kebbell Homes to ensure the complete door entry system installed at Wintersbrooke, achieved the desired balance between timeless style and latest technology." Alexa voice control "From the gated entry using our Sense panel, which at only 3 mm thin, blends in with any building due to the panel's slim profile, to the chic WIFI monitors, the combined solution, provides aspiring residents with a powerful door entry system and the convenience of audio and visual communication, together with ease of use via mobile or Alexa voice control in everyday life.” Comelit’s official website can be visited for more information on Comelit’s ViP System, Mini handsfree WIFI Monitor Door Entry Solutions or range of products.