Johnson Controls, Inc. - Experts & Thought Leaders

Driven by the rising adoption of IoT-enabled security systems and cloud-based platforms, the global access control market is expected to grow from USD 10.62 billion in 2025 to USD 15.80 billion by 2030, at a CAGR of 8.3%, according to new information from research company, Marketsandmarkets. IoT enhances automation efficiency by enabling secure, real-time data exchange, while cloud integration offers scalability, remote monitoring, and reduced maintenance costs. Together, they support advanced models like Access Control as a Service (ACaaS), providing businesses flexibility, visibility across sites, and seamless updates. This interconnected shift from traditional systems to IoT and cloud solutions fuels strong market growth. Flexibility and scalability Hosted access control as a service (ACaaS) is expected to hold the largest market share Hosted access control as a service (ACaaS) is expected to hold the largest market share in the overall access control market owing to its flexibility, scalability, and cost-effectiveness. Unlike traditional systems, ACaaS eliminates the need for heavy infrastructure or on-premises servers, as data is stored and managed at third-party locations. This allows users to gain complete control over access rights without incurring high maintenance costs. Being web-based, it requires no client-side software and enables centralized monitoring of multiple facilities, offering seamless and maintenance-free experience. Hosted ACaaS also enhances security and efficiency by supporting remote access and management from any device. Always-available access control The analysts suggest that solutions such as Identiv’s Freedom Cloud provide robust, feature-rich, and always-available access control that businesses can rely on for uninterrupted operations. The ability to push security patches, updates, and troubleshooting remotely ensures higher resilience compared to on-premises systems. Additionally, the growing need to safeguard critical infrastructure such as oil & gas, chemical, pharmaceutical, metal & mining, power, automotive, and water treatment sectors is fueling adoption. With increasing concerns around unauthorized access and data security, enterprises are turning toward ACaaS for its ability to provide secure, scalable, and future-ready solutions. Residential market holds great opportunity Residential premises have witnessed an increased adoption of access control and video surveillance Residential premises have witnessed an increased adoption of access control and video surveillance security systems. Residential properties have installed electronic lock-based access control systems to prevent invasion and burglary. One of the most important requirements regarding protecting personal belongings is to carry out rigorous and detailed control of the people who enter and leave the residential premises. The entry gates are the doorways to residential communities and buildings. Growing home automation trend Without supervision, anyone can freely enter and exit the property. The demand for electronic products has surged with the growing home automation trend. Home security is a major concern for homeowners nowadays. The key factors contributing to the growth of this market include growing crime rates, ongoing technological advancements, increasing need to detect hazards such as fire and gas leaks, and ensuring the safety of children and older people at home. North America’s major share Organizations across industries are increasingly adopting these technologies to enhance security North America holds the largest share in the global access control market, driven by rising demand for cloud-based services, mobile access control solutions, and advanced management software. Organizations across industries are increasingly adopting these technologies to enhance security and operational efficiency. The region is also witnessing strong uptake of biometric authentication and multi-technology readers, particularly in the commercial and government sectors. For instance, the US Department of Defense and the Department of Homeland Security have long relied on fingerprint biometrics to facilitate both physical and digital access while addressing critical security concerns. Strengthening the regional ecosystem The presence of local key players such as Aware and Crossmatch Technologies further strengthens the regional ecosystem by offering innovative solutions and supporting widespread deployment. Moreover, the US boasts robust hospitality, BFSI, retail, and enterprise sectors, which are expected to increase security-related investments. A well-developed transportation sector, combined with the growing need for city surveillance projects, also contributes to the demand. Rising concerns about securing banks and financial institutions add another layer of opportunity. Collectively, according to the researchers, these factors establish North America as a pioneer in adopting advanced access control systems. Key players Some of the key companies operating in the access control market and mentioned by the research includes businesses, such as Assa Abloy, Dormakaba, Johnson Controls, Siemens, UTC, Allegion, Honeywell, Hirsch, Nedap, Suprema, Keenfinity and Thales, amongst others.

Johnson Controls, the global pioneer for smart, healthy and sustainable buildings, is exhibiting at Global Security Exchange (GSX) 2025 in New Orleans, Louisiana, from Sept. 29th -Oct. 1st. At Booth 1955, the company will demonstrate how its proven products, digitally enabled solutions and service offerings are transforming security into a data-driven, ROI-focused discipline that enhances safety, efficiency and corporate responsibility. Drawing on insights gleaned from listening sessions with industry pioneers and customers, Johnson Controls pinpointed the strategies and trends set to define the coming year. Video analytics powering business intelligence The resulting report, “Seven Forces Driving the Next Era of Security,” explores video analytics powering business intelligence, lifecycle-based budgeting, AI guided by human oversight, consumer-grade user experiences, mobile-first identity and access, multisensory detection technologies and ESG-aligned efficiency. “Modern security demands more than just reactive measures, it requires intelligent, scalable solutions that integrate seamlessly across operations,” said Greg Parker, Vice President, regional lifecycle solutions, Americas at Johnson Controls. “By combining AI-driven incident management with human expertise, we’re empowering organizations to transform their security response systems into strategic operations to inform broader business decisions. Today more than ever, security solutions are essential to resilience, smarter operations and growth.” Future of security At GSX 2025, Johnson Controls will demonstrate how the future of security lies in integrated systems that generate actionable intelligence as customers' expectations shift toward usability, ROI and impact.

Sabrina Drigout Stainburn has been appointed Chief Executive Officer (CEO VS) of the Video Systems Business at KEENFINITY Group. Drawing on her experience in customer-oriented strategies, she will lead the transformation of the Business and future development of globally recognized Bosch-branded video systems and software solutions. Bold innovation to seamless delivery “Putting customers at the heart of everything, from bold innovation to seamless delivery, we unlock our full potential as a company,” says Sabrina Stainburn, CEO of Keenfinity’s Video Systems Business. She adds, “The security industry is evolving rapidly, with video systems at its core. Accelerating the use of Artificial Intelligence, we will enable our customers to better protect their assets and facilities.” Sabrina Stainburn on board Sabrina brings a proven track record of driving sales performance and delivering tailored solutions With over 20 years of experience in the security and technology sectors, Sabrina brings a proven track record of driving sales performance and delivering tailored solutions that meet the changing needs of customers worldwide. “We are excited to have Sabrina Stainburn on board,” says Peter Loeffler, CEO of Keenfinity Group. Transformation of Keenfinity Peter Loeffler added: “Her strong customer focus and strategic mindset make her a great addition to our team. I’m confident she’ll help us shape the transformation of Keenfinity becoming a much more customer-centric, standalone company.” Prior to joining Keenfinity, Sabrina served as President of Securitas Technology Europe, led Johnson Controls’ global fire detection business, was President of Sila, and held senior leadership roles at ADT/Tyco International, Honeywell International, DGA Security Systems, and Ultraguard.

There are many new technologies at ISC West this year. There are also some tried-and-true solutions on display. More mature products have the benefit of being fully vetted and battle-tested, which may make them a more comfortable choice for security customers. I had a couple of discussions on Day 2 of the show about the advantages, and possible drawbacks, of new products. “To a security director, when you say ‘new,’ he translates that into ‘risk,’” says Bill Spence, VP of Sales, U.S., Canada and Western Europe for HID Global’s Lumidigm biometrics brand. “Anytime you say new, there is a probability of risk. The key is to educate. Education quantifies risk, and an educated customer can make an intelligent decision about risk versus reward.” “We have to take customers from where they are to help them understand new technologies,” says Spence. “We must give them a bridge to that understanding, and education is the bridge.” Lumidigm Biometrics Integrations An app provides graphics that take installers step-by-step through the installation process HID Global is incorporating Lumidigm biometrics into the new iClass SE RB25F fingerprint reader being highlighted at the show. Two-factor authentication can use either a card or mobile credential along with biometrics; there is no latency; and templates can be stored on a card. Another new offering at the HID Global booth is an augmented reality tool to simplify installation of newer systems that incorporate the more secure OSDP protocol. An app provides graphics that take installers step-by-step through the installation process. Also highlighted at the HID Global booth — and at the booths of turnstile manufacturers throughout the show — are embedded readers that provide tested and certified mobile access control for turnstiles. IClass SE technology is embedded in the iRox-T Turnstile Reader from Essex Electronics. Innovative Security Technologies There’s a delicate balance at any trade show between creating excitement about new products and educating customers to be comfortable with new technologies. There is some of both at ISC West 2019. In the future, hardware will be a delivery device, not the core of systems “We are on the cusp of change in the industry, and it’s closer than ever,” says Jennifer Doctor, Johnson Controls’ Senior Director, Project Management - Intrusion. “We will see the impact of promised technologies that will come from other industries, such as artificial intelligence. The very definition of security is changing. We are an industry that needs to be risk-averse, and we need to prove out the technology. There is innovation, but we just need to make sure technologies are what the market wants and expects.” “In the future, hardware will be a delivery device, not the core of systems, which will come from intelligence in the software and from services,” she adds. “The products we deliver will enable that.” Have 30 percent of service companies in the U.S. security market jumped into the cloud?  PowerSeries Pro Intrusion Portfolio Johnson Controls is highlighting the commercial PowerSeries Pro intrusion portfolio, which features PowerG encrypted technology that enables wireless systems that are cyber-secure. The cloud is coming on strong, and one company finding success in cloud systems is Eagle Eye Networks, which has seen 93% compounded annual growth over the past three years. Economies of scale have enabled them to lower subscription prices by 35%, with an extra 10% decrease for customers that pay annually. Ken Francis, President of Eagle Eye Networks, says they are signing up 50 new dealers a month for the cloud video offering. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud “It’s really heating up,” says Francis. “The general cloud is driving increases in the surveillance cloud.” Jumping To Cloud Embracing the cloud and recurring monthly revenue (RMR) requires that dealers transform their businesses to ensure success. Francis says dealers should dedicate sales resources to cloud offerings rather than expect everyone to sell the cloud, and there should be a base commission plan on RMR services in lieu of upfront project fees. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system “Talk to professionals about your cash flow and understand how to capitalize on financing partners to ensure cash flow while investing in the RMR stream,” he adds. “And look for ways to reduce your costs to serve the customer base as your RMR increases.” For example, use of remote site diagnostics, configuration and support can avoid the need for expensive “truck rolls” that can undermine profitability. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud. Alarm companies, which are accustomed to the RMR model, are generally ahead of the curve, while traditional security integrators are lagging. “It’s a requirement to change or die,” he notes. Insight Hosted Managed Service Also, in the area of managed services, March Networks is highlighting its Insight hosted managed service that can provide instant information on video systems located at remote sites, including visibility into firmware versions, camera warranty information, and cybersecurity status of systems. The ability to dive deeply into system status empowers a new recurring revenue stream for integrators. Color-coded icons summarize system status and show pending issues and clicking on the icons provides detailed workflow information. The system can also be offered for smaller systems such as those at convenience stores and quick-serve restaurants. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system. The integration enables managers to evaluate POS information, especially anomalies, to determine possible employee theft and other shrinkage issues.

Transportation systems need robust physical security to protect human life, to ensure economic stability, and to maintain national security. Because transportation involves moving large numbers of people and critical goods across vast, often interconnected infrastructure, it presents a highly attractive target for various threats. More threats equate to a greater need for security. We asked our Expert Panel Roundtable: What are the emerging applications of physical security in the transportation market?

Installing physical security systems requires integrating diverse technologies (e.g., cameras, access control, alarms) that often use different protocols and must be adapted to a building's unique physical layout and legacy infrastructure.  Specialized technical expertise is required for seamless networking and proper configuration. Hopefully, no important factors are overlooked in the installation process. We asked our Expert Panel Roundtable: What is the most overlooked factor when installing physical security systems?