It can be difficult to find access control solutions that are both convenient and secure, but it’s not impossible. In a recent webinar, Moving to Mobile Access Control, James Moore of IFSEC Global and Peter Walsh of HID Global spoke with Allan Dawson, Workplace Services Team Manager at aircraft leasing company Avolon, about his company’s recent rollout of HID Mobile Access®. In terms of end-user experience, the main benefit was convenience. They don't get people saying, “Oh, I left my card,” or going outside a secure zone within the building and needing help to get back in. Traveling between floors No one forgets their mobile phone when they pop outside for a bit of fresh air or to get a cup of coffee. That convenience for everybody is just very straightforward. In Avolon’s office in Dublin, the lifts are access controlled. So, if one wants to travel between floors, they need to activate the lift with their phone. If they forget anything that's going to authenticate them, they have to go to the ground floor and go through a process. When people are traveling internally within the building, it's very easy for them to leave their cards behind. But again, they won't leave their mobile phone behind. From their perspective in relation to the administration, it's just seamless. It's a cloud platform. Multiple administrative users One doesn’t have to be on the corporate network to access any resources. They can do it from anywhere One doesn’t have to be on the corporate network to access any resources. They can do it from anywhere. Given the current circumstances, Avolon’s office is effectively closed at the moment. But they still have new starters that are joining the business. They still need to be able to go to the office to pick up the kit they need to work. So, to be able to issue them credentials from anywhere — whether one does it, whether one of the team does it — the convenience has just been excellent during this period of time. They have multiple administrative users, purely because of the time difference. If someone in Hong Kong needs a mobile access credential, they're not going to wait until Dublin wakes up to issue it. Mobile access credentials But because HID Origo is a cloud-based platform that doesn’t require any specific hardware on site, the person logs in, issues the credential and is able to manage that on their end. The operator can see everything that happens. He can see all of the mobile IDs that were issued, when they're issued, who issued them, when they were activated and even further – one can see the mobile device that it's on. So, one knows whether it's an iPhone or an Android phone, Samsung, Huawei, whatever. So, it actually gives one a lot more information than just the mobile access credentials.
Rolling out new access technology brings some benefits that are predictable, and others that are not as easy to anticipate. In a recent webinar, ‘Moving to Mobile Access Control’, James Moore of IFSEC Global at Informa and Peter Walsh of HID Global spoke with Allan Dawson, Workplace Services Team Manager at aircraft leasing and asset management company, Avolon, about his company’s recent rollout of HID Mobile Access. HID Mobile Access The COVID-19 pandemic was not something Avolon considered when rolling out HID Global’s mobile access technology. But it's turned out to be great, considering you can walk up to the front door of the building, use the 'Twist and Go' and the door is automatic, so it opens. So now, you can enter the building without having touched anything except their smartphone, which they have control of. It's allowed for the company to reduce high-touch points, which is everybody's main goal at the moment. Issuing IDs remotely Anyone can just go onto a computer, go onto the HID Origo platform and insert the person's email address Equally, for issuing credentials, you do not need to have someone sitting at a computer, pulling out a card, typing a number in and handing the card over, because they would need to have a whole sanitization process, so as to make sure there's no cross-contamination. Anyone can just go onto a computer, go onto the HID Origo platform and insert the person's email address. They get the 16-digit code that they need to punch in. Once the number is known, plug that into the access control back-end and they're good to go. The benefits of touchless access It's a very simple, straightforward, and end-to-end process, which delivers that mobile ID seamlessly. It's really worked well in this current scenario. Another benefit of HID Mobile Access is the read range. In their building in Dublin, Ireland, to access the car park, they have a big metal gate, but it's on the perimeter of what the landlord owns, so there's no pedestal outside with a reader. So, what they've done is placed one of the mobile access readers inside the gate. It's secure, and no one can touch it, but if anyone pulls up in their car, again, one twist of their phone triggers the reader, and the gates open. This touchless access experience is a benefit and the range that it can offer is also a benefit.
Moving to a new office presents a natural opportunity for companies to re-evaluate access control. In a recent webinar, Moving to Mobile Access Control, James Moore of IFSEC Global and Peter Walsh of HID Global spoke with Allan Dawson, Workplace Services Team Manager at aircraft leasing company Avolon, about his company’s 2018 relocation to a new global headquarters in Dublin. They moved to a 77,000 square-foot building. That was a big change for them. They were previously in a 20,000 square-foot building, that was part of a larger building at the time. Mobile access reader When they moved to this new facility, they took the entire building. And that presented its own challenges in terms of access control. Previously, they used the landlord's system. Now, they had the opportunity to put in place their own. They spoke to their integrator, Summit Security, and Robbie Devlin, and they started to explore the opportunities And this building was literally finished with construction two days before they started their fit-out. So, it was all about what's the best technology that they can put in? What's going to sustain them into the future so that they do not have to revisit these things every 18 months or two years? They spoke to their integrator, Summit Security, and Robbie Devlin, who's the local HID contact, and they started to explore the opportunities and technologies that were available. Mobile access solution The mobile access reader was brought in, and straight away they were like, “Yeah, this is definitely something that we want to get onto.” Cards are great, and one hangs them around the neck, and they are an identifier. That's fantastic. But cards are not convenient. People leave cards in their cars. They leave them in their handbags. They leave them in their other pair of trousers. And this process of constantly reissuing cards can be a pain. It gives, as I would say, unnecessary administrative overhead that they could all do without. So, this mobile access solution was right on point for them.