Interface Security Systems, a renowned managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, announced that it has entered into a strategic partnership with Ignite Prism, a developer of cloud-based business intelligence solutions. As part of this partnership, Interface will have exclusive rights to Ignite Prism’s video analytics technology in North America. With the Ignite Prism video analytics solution, retailers or any consumer-facing business can use the data gathered by their existing surveillance cameras to derive actionable business intelligence and enhance customer experience. Through intuitive dashboards and robust analytics, the solution enables businesses to monitor policy compliance, refine store design, and improve marketing, merchandizing, and operations. Video analytics solution The platform analyzes queues, dwell time, and occupancy data for each area and location The video analytics solution gives retailers actionable insights into their operations to align resources with customer behavior. The platform analyzes queues, dwell time, and occupancy data for each area and location. Retailers can make informed decisions about product placement, store layout, and analyze the performance and effectiveness of marketing campaigns and promotions. “With a proven track record of successful implementation for some of the leading retail brands around the world, Ignite Prism’s video analytics solution is a powerful addition and natural extension of Interface’s existing retail solution bundle that includes business security, managed network and UCaaS,” said Michael Shaw, Chief Executive Officer at Interface Security Systems. Business intelligence tool “We are excited to partner with Interface, and together, we look forward to helping businesses unlock actionable insights using our innovative platform,” said Fir Geenen, CEO of Ignite Prism. “Our cloud service transforms virtually any video camera into an insightful merchandizing, auditing, and business intelligence tool.” In a related announcement, Interface is pleased to announce the appointment of Will Kelso as Vice President of Business Intelligence Sales. “Our partnership with Ignite Prism is integral to our product evolution and long-term growth plan, and Will is the right person to lead this important initiative,” added Brent Duncan, President and COO at Interface Security Systems. “In his new role, he will be tasked with building a sales team and leading the go-to-market strategy for Interface’s portfolio of Business Intelligence solutions.”
Interface Security Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, announced the completion of a $60 million equity financing transaction led by its current sponsors SunTx Capital Partners and Prudential Capital Partners. The additional equity capital will help facilitate the company’s growth strategy and strengthen its capabilities, featuring highly differentiated managed services. Overall customer experience This new capital comes in the wake of a highly productive 2020 where Interface has: Made significant investments in innovation, product development, and new technology infrastructure Scaled operations and expanded service offering to a broader range of verticals Launched new services and strategic partnerships Achieved a 250% YoY growth in new customer acquisitions Further enhanced the overall customer experience Increasing security threats This new capital will catalyze the growth phase that Interface is already in" Michael Shaw, CEO of Interface Security Systems, said, “We see a major digital transformation taking place within numerous distributed enterprise business models seeking to adapt to changing consumer behavior and increasing security threats. Interface is a leading provider of innovative business security solutions, remote managed video monitoring, and networking infrastructure that provides distributed enterprises with next-generation store technology and 24/7 system management to keep pace with these trends. This capital infusion will enable us to continue to stay ahead of the technology curve and further solidify our position as a key technology partner for consumer-facing businesses.” Ned Fleming, Founding Partner of SunTx Capital Partners, said, “This new capital will catalyze the growth phase that Interface is already in. We believe the company is strongly positioned to help businesses integrate the management of their security, managed networks, and business intelligence, particularly as we emerge from the global health crisis.” Supply chain management Robert Derrick, Managing Director and Partner with Prudential Capital Partners, said, “Interface is well-positioned to support consumer-facing distributed enterprises as they transform their business models. We are happy to be a part of this new round of investment to help fuel their evolution and growth.” “As the economy emerges from the pandemic, we will see many new business models develop to support remote working, curbside delivery and smarter supply chain management that will require innovative networking, enhanced security, and business analytics solutions,” comments John Mack of Imperial Capital, an advisor to Interface. “This growth capital positions Interface to take advantage of opportunities in areas where they have a demonstrated track record of success.”
Interface Security Systems, a renowned managed service provider delivering business security, managed network, UCaaS and business intelligence solutions to distributed enterprises, announced the promotion of Brent Duncan to President and COO. Interface Security Systems is a portfolio company of SunTx Capital Partners and Prudential Capital Partners. Since joining Interface in April 2019 as Chief Revenue Officer, Duncan has been instrumental in transforming the company’s go-to-market strategy. Under Duncan’s leadership, Interface expanded its service offerings to a wider range of verticals, launched new products and adapted existing products for new applications, formed new strategic partnerships, and increased their new customer acquisition by 165%, in spite of the global pandemic. Delivering outstanding results Brent will continue to lead the revenue organization while taking on the additional responsibility for the company’s operations functions, thus creating a structure where the entire sales process, services deployment, customer lifecycle support, governance and customer experience are all part of one unified team. Interface is also in the process of making substantial investments in new product innovation, IT infrastructure and people. Michael Shaw, Chief Executive Officer of Interface, said, "This is a well-deserved promotion for Brent. He has demonstrated strong leadership skills and delivered outstanding results in the Chief Revenue Officer position over the past 18 months. Expanding Brent’s leadership role in the company achieves my vision for an executive team structure that will optimize the future success of the business. I am excited to be working with Brent and firmly believe that our best years are yet to come.” Business intelligence Interface is unique in its ability to offer managed services that combine physical security and network infrastructure" "We believe Interface is uniquely positioned to help businesses integrate the management of their security, managed networks, and business intelligence. Doing this has always been important, but with the global health crisis it is even more important,” said Robert Derrick, Managing Director of Prudential Capital Partners. “We look forward to supporting Brent in his new role, and the entire Interface management team as they continue to focus on delivering the highest quality products and service to their customers.” Offer managed services "Interface is unique in its ability to offer managed services that combine physical security and network infrastructure. We feel confident that Brent is the right leader to take Interface through this next phase of growth," said Ned Fleming, Founding Partner of SunTx Capital Partners. “I’m honored to assume these additional responsibilities and am energised by the opportunities for us to grow our business. Working as true partners to our customers, we will continue to differentiate ourselves with our innovative technology, customized services and our philosophy of relentless customer support," added Brent Duncan, President and COO.
Interface Security Systems, globally renowned managed services provider delivering managed network, interactive alarm monitoring, video surveillance and business intelligence solutions to distributed enterprises, has announced a new strategic partnership with OpenEye, international provider of cloud-managed solutions for video security, business intelligence, and loss prevention. OpenEye – Interface Security strategic partnership The strategic partnership will combine the proven solutions of both companies — Interface’s interactive monitoring service with OpenEye’s innovative Web Services Platform (OWS) — to deliver a powerful remote video surveillance solution with seamless cloud video management to retailers, restaurants, and distributed enterprises. “This partnership brings together the best of breed solutions from the two companies with deep market experience,” says Lee Doyle, Principal Analyst at Doyle Research. “Interface has a powerful interactive video monitoring solution for enterprise customers in the retail, restaurant and hospitality space. Combining that with OpenEye’s very popular and easy-to-use cloud-based video management platform is a great fit for asset management teams looking for a fully-managed and scalable video surveillance as a service.” Enhanced asset protection “Today’s sophisticated asset protection teams demand a broad suite of functionality, and our state-of-the-art interactive monitoring solutions must be supported by an easy to use cloud-based video management platform that gives the customer a full complement of reporting and administrative capabilities,” says Michael Shaw, CEO of Interface Security Systems. Marrying OWS to the Interface solution set makes for a truly potent combination" Michael adds, “Our decision to partner with OpenEye was based on their advanced platform meeting the demands of our enterprise customer base. Marrying OWS to the Interface solution set makes for a truly potent combination. Our customers will benefit tremendously from having a single managed services provider to deliver alarm monitoring, remote video surveillance, video verified alarms, and the supporting network infrastructure with a simple and scalable cloud video management system with one invoice.” 24/7 virtual monitoring Enterprises can now leverage the power of the Interface Central Command Center’s 24/7 virtual monitoring and the ease of use of accessing and managing video on the OWS platform. The combined solution offers several key benefits to enterprises, including: 24/7 advanced video and audio monitoring by life safety experts Real-time intelligence with actionable insights Streamlined investigation capabilities Advanced mobile features for Loss Prevention teams on the go Easy to use Video Management Systems “Our combined solution helps enterprises innovate and stay ahead of the rapidly changing video surveillance needs,” said Ed Solt, Executive Vice President, OpenEye, adding “We’re excited about the successful integration of our offerings and look forward to winning
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