John Marshall

John Marshall
CEO, Userful CorporationJohn Marshall is the CEO and Board Member of Userful Corporation. Prior to this, he was a marketing and business development executive at Cirrent, a senior VP at Lilee Systems, chief marketing officer at SkyCross, and more. John holds a Bachelor's degree in Arts from Northwestern University and an MBA from the University of Michigan Business School.
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Userful is a foremost and award winning provider of first 100% software-based AV-over-IP platform solution that allows mission-critical control rooms and operation centers to reliably monitor all their physical and software based security endpoint solutions. These include but are not limited to: VMS systems, Access Control Systems, Intrusion Detection Systems, Data Analytics Applications and many, many more. All driven by Userful's cloud-cased, central management platform helping operators and managers interact with their security applications more efficiently whilst reducing response times. Userful’s Visual Networking Platform enables centralized management and control of an enterprise’s visual applications and AV services over its network. These new product offerings extend the reach of the platform enabling corporate IT departments to stream any operational content to any user, screen, display and device across the enterprise, including remote workers. Augmenting employee and customer engagement The digital workplace requires an intuitive and engaging work environment, means a visual work environment According to John Marshall, Userful’s CEO, “The workplace is evolving and transforming. Userful is addressing the new needs of the digital workplace by augmenting employee and customer engagement with its platform. Userful is providing organizations with the right tools for a successful operational transformation, either as an agile design partner at the front-end or afterwards in support of enhanced engagement.” “Analysts at Gartner have said, again and again, you can’t have digital transformation without quality engagement tools. The digital workplace requires an intuitive and engaging work environment, and an engaging work environment means a visual work environment. Userful’s platform is now empowering IT teams to deliver that visual environment enterprise wide.” Userful’s new offerings Borderless Operations: Secure Enterprise Streaming Userful’s new streaming solution enables operations to securely deliver critical operating information to branch/satellite facilities, remote workers, and anywhere that large distributed organizations need. This is an ideal option for customers in the mission-critical space (control rooms, command centers, NOCs, and SOCs) who need to share content displayed on their internal video wall with remote colleagues or other operation centers. Ubiquity - Any Screen, Anywhere: uClient for Android and WebOS Today Userful is launching a Certified uClient adapter, a new endpoint for AV applications that adds ‘smart’ capabilities to any display, video wall or direct view LED wall within the enterprise ensuring full display ubiquity. The new Userful Certified uClient adapter extends the smart-display capabilities—natively supported in LG webOS and Samsung Tizen displays—to any type of display. Userful’s Certified uClient adapter ensures IT teams are future-proofing their display investments with a solution that can deploy any application onto any display now or in the future. Centralized Management: Platform Monitoring The addition of AV applications to the IT stack poses certain challenges for IT teams in terms of network and system usage and health. In Q1 2021, Userful delivers brand new Platform Monitoring tools to evaluate the system and network performance for the Visual Networking Platform. This includes system diagnostics, alerts and analytics, and visualisations to help identify potential network or server resource constraints before they affect performance for the Enterprise. This gives IT managers the necessary tools to effectively manage their company’s visual transformation. Corporate Signage: Integrated CDN/Cloud Solution plus CMS Bundle With the launch of Userful’s uClient Adapter, Userful is adding an ‘out-of-the-box’ corporate signage offering with flexible CMS integration. By integrating CMS solutions into our Visual Networking Platform, Userful allows IT teams to choose what works best for them from a variety of options to seamlessly integrate engaging corporate messaging including COVID-related return-to-work messaging to ensure a safe return to the office. LED Solutions: LED Media Commander Userful offers advanced enterprise management security and control features to single controller LED walls with integrated controllers Today, Userful adds support for a broad range of LED needs. Userful’s solutions are secure, manageable and scalable to achieve the highest performance for any LED need, including gen lock for perfect synchronization across multiple LED controllers. The solution is software-defined running on industry-standard, non-proprietary hardware. It includes enterprise management, security and control features—such as role-based access control, cloud management and remote access. In addition, Userful’s software-defined solution offers advanced media processing from any source on the network. Userful also offers these same advanced enterprise management security and control features to single controller LED walls to support the new wave of LED offerings that come with integrated controllers— including those from LG and Samsung—using software deployed on off-the-shelf hardware. Unified Communications: Native Zoom Integration (BETA) In 2021, Userful is introducing a Zoom source for its Visual Networking Platform. For those organizations running very large multi-user sessions and Zoom Webinars, Userful now supports your needs. Unified communication is a key aspect of the digitally transformed enterprise, and the Zoom source will allow teams enterprise-wide to leverage any display within the Userful Visual Network to be used for video conferencing on a larger scale than ever before—whether on direct view LED walls, standalone displays, projectors or LCD video walls. Operations Streaming: Userful Virtuoso (BETA) In Q1 2021 Userful is launching the Beta of its new Virtuoso web app offering, an enterprise streaming solution that delivers operational information (data metrics, IoT sensor data, camera feeds, corporate video assets for sales and marketing, town halls) to any screen, anywhere, anytime delivering including mobile devices, desktop computers while allowing users to customize and personalize their experience to maximize productivity. Maximize flexibility and ROI for the enterprise Userful’s scalable, secure, the manageable platform provides IT teams with the power and flexibility to choose the end-point solutions that work best for them and seamlessly integrate all their visual applications and services for maximum engagement of employees and customers. The platform provides superior engagement for new digital services, anything as a service. These new products for Q1 2021 and beyond extend Userful’s capabilities and establish Userful as the leading streaming platform for visual applications in the enterprise—from control rooms to corporate signage, unified communications and more.
Userful Corporation, a foremost provider of AV solutions for enterprise IT teams, announced its commitment to developing and expanding the open technology approach through which they’ve built the Visual Networking Platform. Choice of software and hardware tools “We are a customer and partner focused company,” said John Marshall, Userful CEO, “And by providing an open technology platform, they are not locked-in to any particular vendor and have the choice of which software and hardware tools, add-ons and integrations work best for them.” “Our API, our use of commercially available off-the-shelf hardware and our use of standard IT networking protocols give customers maximum flexibility and allow them to change applications if needed without having to change their entire AV platform.” Expanding technology partnership To support their commitment to open technology, Userful has expanded its list of certified, commercially off-the-shelf hardware, from Dell, Lenovo, HP, and has integrated with different CMS and VMS vendors. Additionally, they have been further developing their REST API and expanding their technology partnerships with major display manufacturers. According to Marshall, “Enterprise IT teams deploying AV applications have been clamoring for more standards-based solutions, more open technology, and less proprietary hardware, less vendor lock in. Userful is delivering on that.”
Userful Corporation (Userful), a globally renowned provider of visual communication solutions since 2015, has announced a new offering for its Visual Networking Platform. Virtual Emergency Operations Center Userful’s Virtual Emergency Operations Center (EOC) supports remote workers and allows cross-site and cross-departmental collaboration with a virtual video wall that is capable of sharing secure data, KPIs and other critical visual information sources in real time onto any display. With this announcement, organizations that need to share visual information sources for real time situational awareness and decision making, no longer need to gather in the same room. Instead, they can deploy a virtual video wall solution, available on any screen allowing close collaboration without close physical contact. Virtual display solution Userful makes that possible with its virtual display solution for Emergency Operation Centers During this time of crisis, new response teams are forming overnight and organizations on the front lines of the pandemic are adapting to new ways of working without physical contact. These teams and individuals still need to share real time secure information sources. Userful makes that possible with its virtual display solution for Emergency Operation Centers, which is part of Userful’s complete Visual Networking Platform. Visual Networking Platform Userful’s software platform enables rapid deployment using a commercially available, off-the-shelf PC or server placed on-site. This server acts as a gateway for operators to access content sources they need from any location without violating privacy and security measures related to keeping access limited to inside the LAN. Operators can remotely view and interact with any content source from HDMI inputs to IP Cameras, dashboards and local desktops. Access to secure critical visual information sources “The ongoing COVID-19 pandemic has created the need for organizations to ensure accessibility to sensitive and secure critical visual information sources,” said John Marshall, Userful’s Chief Executive Officer (CEO), adding "To support the needs of essential workers, Userful is offering this solution free for the next six months both to first responders and healthcare organizations as our small part in alleviating this crisis.” Userful has also committed to donate a portion of all proceeds generated during the current coronavirus epidemic to international support agencies battling COVID-19.
Userful Corporation (Userful), a globally renowned provider of visual communication solutions, has announced that its Visual Networking Platform (VNP) now accelerates deployment of visual content throughout enterprises of all sizes with three breakthrough developments. The breakthrough developments include: Data center support and augmented support for hybrid deployments - Userful’s support for a variety of server architectures, on-premise, cloud, and now data center, ensures maximum customer flexibility and security. Certain enterprises focused on content within a LAN may opt for an on-premise server. Enterprises with the goal of sharing content to multiple facilities throughout a country or around the world will likely deploy their servers from a data center or the cloud. Enterprises with a variety of needs may opt for a hybrid deployment mixing different server architectures, but still managing their entire infrastructure with Userful’s centralized management tools. Userful API for services integration - The Userful REST API now enables dynamic switching between content and back-office applications/services, triggered by user control, local events, and/or Internet of Things (IoT) events. This enables enterprises to define a new range of custom engagements for customers and employees. Display ubiquity - Userful’s uClient (Ubiquitous Client) has added support for both Tizen and Android operating systems to its existing support for LG’s webOS. With this announcement, Userful now offers complete display ubiquity, enabling enterprises to work with any display, including a very broad variety of commercial Smart Displays from a wide range of vendors. Enterprises can also deploy legacy displays using an adapter device. The Visual Estate Refers to the diverse array of display applications appearing as a result of digital transformation In 2018, Gartner analysts announced the emergence of a category called ‘The Visual Estate’ that refers to the diverse array of display applications that are appearing as a result of digital transformation: ‘The screen has become the workplace’, wrote Stephen Emmott and Adam Preset. They further wrote, “Digital workplace application leaders are recognizing that a holistic strategy is desirable to manage the visual estate.” Whether it’s for employee engagement or customer engagement, the central theme is that increased use of visual applications increases overall engagement. Remote management, web-based interface and analytics With the announcement, Userful becomes the first to market and a technology innovator in the visual estate, offering features including, CDN/ECDN, WAN optimization, industry-renowned scalability, extensive source capture, REST API, mobile support, authentication, RBAC, encryption, remote management, web-based interface, analytics and reporting, and a broad range of streaming technologies. Userful uniquely serves the broad needs of enterprise IT departments in their integration of AV like no other, allowing enterprises to connect any content source or legacy application, as well as data sets from the Internet of Things (IoT) and Artificial Intelligence/Machine Learning (AI/ML), onto any display globally, providing enhanced interoperability across all their visual applications. Enterprise IT solutions Userful’s solutions are ideal for the most demanding enterprise applications “Userful’s solutions are ideal for the most demanding enterprise applications, including control rooms, network operations centers, and similar mission-critical operations. With the platform’s scalability, the same technology can be extended to digital operations, corporate signage, data metrics walls, and kiosk and tablet applications across the enterprise,” said John Marshall, Userful’s Chief Executive Officer (CEO). John adds, “The evolution of the Visual Networking Platform into a ubiquitous visual estate solution represents a critical tool for the IT department of the Next Generation Enterprise. It is nothing less than a solution for engaging customers and employees in entirely new ways to drive sales, employee training and customer satisfaction, one engagement platform from the core to the edge of the enterprise.” Integrated Systems Expo (ISE) 2020 Userful will provide demonstrations of its complete Visual Networking Platform supporting all types of server architectures and displays at the Integrated Systems Expo (ISE) 2020, at booth #8-C395, from Feb 11 to Feb 14, 2020, at the RAI Amsterdam Convention Center, in Amsterdam, Netherlands.
Userful Corporation (Userful), a globally renowned provider of AV-over-IP solutions for enhanced video communication, has announced the opening of a new office in Dubai to strengthen the company’s presence in the fast-growing Middle East, Turkey and Africa (META) market. Expansion in META market This new business hub is the first of several upcoming office openings worldwide to facilitate the company’s sales, development, customer support, and supply chain operations across the world. Userful recognizes the importance of and market opportunity available in the META region" “Userful recognizes the importance of and market opportunity available in the META region and is a first-mover to meet corporate and government video and visual communication needs,” said John Marshall, the Chief Executive Officer (CEO) of Userful Corporation. John adds, “Our announcements at GITEX are just the latest proof points regarding Userful’s growth this year in all areas of the business.” Visual Networking Platform, an AV-over-IP software Among these proof points is the launch of the Userful’s Visual Networking Platform in January 2019, an AV-over-IP software solution tailored to meet the central management needs of corporate IT departments as they integrate a diversity of complex AV applications over the network. Userful’s Visual Networking Platform facilitates communication and collaboration enterprise wide by way of deployment, management, and control of multiple visual display applications. Enhancing enterprise operational efficiency AV/IT teams can display content from any source on any screen at any time and in real-time, improving an organization’s operating efficiency up to 80 percent, while reducing the total cost of ownership (TCO) by 40 percent or more. Managing the company’s growth in the region is Mohammad Salameh, Director for META region, Userful Corporation. Salameh will maintain and build engagement with channel partners throughout the region. “Userful has positioned itself as a market and technology leader in a very fast-growing industry sector,” said Mohammad Salameh, adding “The digital signage market alone is a $24 billion opportunity worldwide. I am eager to lend my expertise and knowledge of the META market to accelerate the company’s growth.” Video wall deployed in Nestlé Digital Acceleration Center 2point0 Concepts deployed a Userful video wall for Nestlé Digital Acceleration Center's displays In a recent UAE deployment, systems integrator, 2point0 Concepts (2.0 Concepts) deployed a Userful video wall to improve the interactiveness of displays within the Nestlé Digital Acceleration Center, located in the UAE. The center enables Nestlé brand managers to evaluate the success of digital campaigns across the region. “With our previous solution, our digital champions weren’t able to upload data and new video, which made it hard to look at their campaigns.” said Naji Ghaziri, Digital Marketing Manager, Nestlé Middle East FZE, adding “Interacting with the screens is now easy and user-friendly with the Userful solution. We can easily swap videos of our products with videos of kids or even update the whole interface, even from my phone.” Project completed for Middle Eastern Ministry of Justice Userful has recently completed the deployment of its Visual Networking Platform solution to upgrade the capabilities of a mission-critical Ministry of Justice control room in the Middle East. The new control room enables the Ministry to monitor the work of courts and notarial offices in real-time, facilitating a more thorough analysis and evaluation for enhanced decision-making. This step is one of many that the Ministry of Justice has taken to improve operations and transparency throughout the judicial system. “The control room applies best practices in the field, enabling the anticipation and resolution of any issues to constantly improve judicial services,” said the Justice Minister, adding “The center will allow the public to view the data and results indicating judicial performance and promoting transparency while achieving the highest satisfaction and quality of life for citizens.”
Userful Corporation, a globally renowned provider of AV-over-IP solutions for enhanced video communications, has been added by Inc. magazine, a renowned US-based business media entity, to its 38th annual Inc. 5000 list, one of the most prestigious rankings of the nation's fastest-growing private companies. The list offers unique insights into the most successful companies within the North American economy’s most dynamic segment, its independent small- and mid-sized businesses. Enterprise and SaaS solutions “Userful’s enterprise and SaaS solutions position the company to meet the billion-dollar market for advanced audio visual solutions,” said John Marshall, Userful’s Chief Executive Officer (CEO), adding “We are developing innovative products, both server- and cloud-based, and working with our customers to deliver top-tier corporate communication solutions.” The 2019 Inc. 5000 honors the extraordinary journeys of the fastest-growing companies in North America The 2019 Inc. 5000 honors the extraordinary journeys of the fastest-growing companies in North America, with the average company on the list achieving an astounding three-year average growth of 454 percent. Interactive database The Inc. 5000’s aggregate revenue is US$ 237.7 billion in 2018, and the companies on the list collectively generated 1,216,308 jobs over the past three years. Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found on the official website of the company. “The companies on this year’s Inc. 5000 have followed so many different paths to success,” says Inc. Editor-In-Chief, James Ledbetter, adding “There’s no single course you can follow or investment you can take that will guarantee this kind of spectacular growth. But what they have in common is persistence and seizing opportunities.” The annual Inc. 5000 Conference and Gala honoring all the companies on the list will be held from October 10 to October 12, 2019, at the JW Marriott Desert Ridge Resort and Spa in Phoenix, Arizona. Speakers include some of the greatest entrepreneurs of the current and past generations.
Userful Corporation, a provider of AV-over-IP solutions for enhanced video communication since 2015, announces newly expanded capabilities of its Visual Networking Platform architecture. This includes enhancing the uClient app to support on-premise deployments by connecting webOS smart digital signage displays from LG Electronics to an onsite server for more demanding display applications. With this announcement, an onsite PC or server loaded with Userful On-Premise software can now connect over the network directly to smart displays deployed with the uClient app with no additional hardware required and in real-time. Advanced layout management Userful On-Premise with uClient is the first platform to stream live or interactive content directly to smart displays in real-time, on any display. Userful On-Premise enables organizations to optimize interactivity through advanced layout management, such as picture-in-picture, multi-window, and command and control, making it the ideal solution when operating demanding real-time content. Userful On-Premise with uClient is the first platform to stream live or interactive content directly to smart displays Until recently, video walls and other advanced display applications have relied on media players, thin clients, cables, extenders, and other hardware. Earlier this year Userful changed that with Userful Cloud, a hardware-free video wall that uses Userful’s uClient app to connect to LG webOS Signage displays. Userful has extended its product and innovation leadership and executed its vision of replacing hardware with more reliable, stronger performing, and less expensive software-based solutions. Providing a compelling solution “The integration of Userful’s On-Premise and LG’s webOS Signage platforms provides a compelling solution for video communications across the enterprise, bringing a new level of flexibility and effectiveness by eliminating unnecessary hardware,” says Clark Brown, Vice President, Digital Signage, LG Business Solutions. “Organizations need the power of Userful On-Premise when managing advanced video communications that require interactivity or a large number of sources,” said John Marshall, Userful’s Chief Executive Officer. “The support of uClient on smart displays such as LG’s for Userful On-Premise makes those deployments more cost-effective by eliminating additional hardware, and also streamlines support and maintenance. By continuing to reduce the amount of hardware required, Userful continues to reduce TCO.”
Userful Corporation, a provider of AV-over-IP solutions for enhanced video communication since 2015, announces a real-time interactive drag-and-drop control tool to the Visual Networking Platform. With the new Command and Control Module, users can move and resize unlimited sources on a video wall or large display directly from a web browser -- allowing for efficient source management. Conventional control rooms require extensive setup and training to operate. The traditional software is designed for dedicated and trained operators with large budgets to purchase and maintain equipment. Quick visual collaboration However, many organizations have placed an emphasis on mobility and virtual communication relying on quick visual collaboration, monitoring, and real-time response across many areas of their business, not just in multi-million dollar control rooms with full-time staff. Many organizations can benefit from a control room, but clearly want more simplicity" “Many organizations can benefit from a control room, but clearly want more simplicity, flexibility, and cost savings to deploy it,” said John Marshall, CEO of Userful. “From control rooms and operation centers to meeting rooms, data visualization, and social media monitoring, this new tool gives full power and control to operators to control visual content and significantly improve operations in the organization. AV resellers are also looking for an entry point into the lucrative control room market that is simple to support and understand, which Userful can provide.” Command and control module Key features of the command and control module include: An entirely browser-based tool that runs on any platform; no additional software to install or manage and integrate seamlessly with current client software Unlimited number of sources and user licenses for increased flexibility Multiple operators can work simultaneously on the same display Can work entirely on LAN; no WAN or internet connection required for increased security Easy and intuitive interface that does not require additional training Visual networking platform Userful provides a pioneering approach to visual communications, the Visual Networking Platform. The architecture allows organizations in all industries, ranging from telecommunications to transportation, to take maximum advantage of video and other visual displays to improve operating performance and reduce the Total Cost of Ownership (TCO). Products that make up the visual networking platform include software, a cloud platform, and apps that enable AV/IT teams to make visual content of any type available on a virtually unlimited number of screens. Organizations in more than 100 countries have deployed Userful solutions on more than 1 Million screens to date.
Userful Corporation, a provider of AV-over-IP solutions for enhanced video communication since 2015, announces an unlimited resolution feature to its Userful Cloud solution. Unlimited resolution enables organizations to create and display ultra-high-resolution visual content directly from the cloud to smart displays, at the display’s native resolution, with no additional hardware needed. Userful Cloud is one solution within Userful’s Visual Networking Platform, announced in January. Software-Based technologies The rise of software-based technologies and smart displays provide new tools for creators to realize their dream installations—transforming the world of corporate communication through advanced immersive experiences. But a larger than life display is nothing without the large scale content to bring it to life The goal of any video wall or digital signage display is to attract attention, so companies are looking for ways to build bigger, more complex displays in order to stand out. But a larger than life display is nothing without the large scale content to bring it to life. “We are seeing more and more companies looking to create bigger, better, and more immersive video content,” says John Marshall, CEO of Userful. Visual networking platform “The problem is lack of easy and cost-effective options to scale up so that every display is at its full native resolution. Combining our cloud management, content streaming and support for an unlimited number of screens — with no additional hardware and on any angle rotation — makes for a powerful tool to create new immersive experiences.” The unlimited resolution feature will be available to customers in Spring 2019. John Marshall, CEO of Userful, will present at the at The X eXperiential Showcase at the Digital Signage Expo (DSE) in a session titled, ‘Reshaping the Future of Immersive Experiences with Apps,’ to be held Wednesday, March 27, at 3:15 PM PST in booth 1200. Userful will provide demonstrations of Userful Cloud and its Visual Networking Platform at DSE, booth 1734, March 27-28, 2019 at the Las Vegas Convention Center.
Userful Corporation, a provider of AV-over-IP solutions for enhanced video communication since 2015, launched last week, announces that it has expanded its channel program to take advantage of the opportunity with enterprise customers to provide innovative visual communications solutions, which can improve operating efficiency up to 80 percent and reduce total cost of ownership (TCO) up to 40 percent. A cornerstone of this initiative is the naming of Kevin Dillon as Vice President, Global Channels and Alliances to lead the channel program. The visual networking platform architecture powers all visual communication needs of an organization, ranging from meeting rooms to digital signage, control rooms, and more. Single software platform Userful is committed to working with and supporting channel partners to grow their business"It meets the central management needs of corporate AV/IT departments as they integrate diverse and complex AV applications over traditional IP networks. As a result, Userful channel partners now have a single software platform to help their customers manage all their visual assets, no matter the number or type of displays. They no longer need to manage multiple complex hardware-based point applications to meet customer requirements. “Userful is committed to working with and supporting channel partners to grow their business by deploying new, mission-critical, video-based solutions to meet customers’ needs,” said John Marshall, Userful’s Chief Executive Officer. “Partners can pivot to provide multi-location, multi-department, multi-million dollar deals across their enterprise customers, growing the services they offer around Userful’s software, cloud, and app solutions.” Visual networking platform In addition to launching the new visual networking platform architecture and products, Userful has announced a new pricing structure to amplify its channel commitment, making Userful solutions a price pioneer in the industry. In addition, Userful has launched a world-class partner portal (PRM) to support training, communications, and deal registration to accelerate time to revenue for Userful channel partners. "Userful provides a high-quality product for visual display deployments, as well as best-in-industry support. We are excited about the new visual networking platform architecture and look forward to participating in the updated channel program," says David Allen, Corporate Vice President of Ford Audio-Video. "Userful's team has been flexible, easy to work with, and has provided value beyond the product itself." Global systems integrators Dillon onboarded large, global systems integrators including Presidio, Worldwide Technology, and Cisco Kevin Dillon will lead Userful’s channel initiatives globally and brings more than 20 years of sales management to the company, based on best practices gained through positions at Sun Microsystems and Apple. In addition to these organizations, Kevin led channel activities for multiple startup companies, helping them mature and partner with world-class channel partners. During his startup tenure, Dillon onboarded large, global systems integrators including Presidio, Worldwide Technology, and Cisco. Supporting new integrators “Userful’s visual networking platform is the disruptive architecture the AV industry has been waiting for. I look forward to recruiting and supporting new integrators interested in helping their customers migrate to an AV-over-IP solution where bundling partner services with Userful software provides a best in class end to end platform to manage all an enterprise’s visual assets. We are putting together the right strategy and tools to support our channel partners,” said Dillon. Userful will provide private demonstrations by appointment at two upcoming trade shows, Integrated Systems Europe (ISE), February 5-8, 2019, RAI Amsterdam and Digital Signage Expo (DSE), March 26-29, 2019, Las Vegas Convention Center.
Userful Corporation, a provider of AV-over-IP solutions for enhanced video communication since 2015, announces the launch of a new communications concept, the visual networking platform, an architecture that centrally manages all video and visual communication throughout an entire organization. As part of this launch, Userful also announced the first three products that will comprise the platform: Userful Enterprise, Userful Cloud, and the uClient. With this suite of products, integrated with smart digital signage displays from LG Electronics, Userful is spearheading the creation of a new class of enterprise products--the visual networking platform--tailored to meet the central management needs of corporate IT departments as they integrate a diversity of complex AV applications over traditional IP networks. Visual networking platform Deploying the visual networking platform can improve an organization’s operating efficiency up to 80 percent Deploying the visual networking platform can improve an organization’s operating efficiency up to 80 percent while reducing the Total Cost of Ownership (TCO) by 40 percent or more. The visual networking platform enables and accelerates digital transformation by way of deployment, management, and control of multiple visual display applications across the organization. AV/IT managers can choose either an on-premise server solution, a fully cloud-based solution, or even select the hybrid option combining cloud services with on-premise servers, depending on their needs and content applications. Leveraging the flexibility of a visual network platform to power all requirements in a multi-site environment is a key strength for organizations wanting to effectively utilize their display assets. Centrally managed environment Userful Enterprise software effectively delivers content from any source to any combination of screens, in a real-time and centrally managed environment. The solution uses a central computing server to provide multiple different visual applications, delivering solutions to a wide range of the visual needs of an organization. The flexibility of the architecture and its set of features—including content scheduling, remote desktop sharing, and virtual keyboard-video-mouse (KVM)-like interaction—enables organizations to leverage video content for many applications: control rooms and security centers, meeting rooms, dashboards, and KPI visualization, lobby and common areas, manufacturing and logistics, digital signage and more. Providing visual content Userful Cloud is the first industry solution to fully eliminate any hardware requirements for visual applications Userful Cloud is the first industry solution to fully eliminate any hardware requirements for visual applications. It moves the functionality of Userful Enterprise to the cloud providing visual content management flexibility to AV/IT teams managing multiple sites. Userful Cloud includes a secure interface that enables remote access from a browser to manage all visual content in real-time. The uClient app loads onto smart signage displays and replaces thin clients, media players, cables, extenders, and other hardware typically required to display content on screens throughout an organization. Userful is introducing uClient on LG’s webOS Signage platform as its entry into smart displays to enable the capabilities of LG’s array of webOS enabled digital signage displays for multiple applications including video walls, digital signage, and information dashboards. Cloud storage space The uClient connects the visual networking platform with the family of LG Smart Displays, and includes a wide range of advanced features, such as zones, scheduling, cloud storage space, display synching for video walls, and more. Content is delivered directly to the display from the network and is the first solution to support video wall management in its many forms. “Enterprise communication has come a long way since the days of handwritten memos, yet it still hasn't fully tapped the potential that video communication offers," said Clark Brown, vice president, LG Business Solutions USA. "The integration of Userful’s uClient and the webOS platform provides the ideal solution for video communications across the enterprise, bringing unparalleled flexibility and effectiveness by eliminating unnecessary hardware and delivering content directly from the cloud." On-Premise solutions Userful's suite of visual networking platform products maximizes flexibility by allowing AV/IT teams to meet specific requirements of applications throughout the enterprise with a single solution; for example, they can deploy uClient: On webOS Signage displays with Userful Cloud to manage content from anywhere with no additional on-site hardware. Ideal for digital signage and KPI/dashboard applications. On webOS Signage displays that connect to a Userful Enterprise on-premise server for control rooms and more demanding applications. As a hybrid combination using both cloud and on-premise solutions in the same deployment. Providing private demonstrations "In industries ranging from transportation to telecommunications, organizations can now fully leverage the opportunities created by networking video and visual content over traditional IP networks. As opposed to the piecemeal AV solutions available in the past, Userful Enterprise and uClient now make visual content available to all departments within the organization," said John Marshall, Userful's Chief Executive Officer. "Our focus on software and the cloud creates a new competitive advantage for organizations that embrace visual content for improved communication. And our collaboration with LG will enable enhanced groundbreaking webOS Signage solutions that bring tremendous value with lowest possible TCO for the enterprise." Userful will provide private demonstrations by appointment at two upcoming trade shows, Integrated Systems Europe (ISE), February 5-8, 2019, RAI Amsterdam and Digital Signage Expo (DSE), March 26-29, 2019, Las Vegas Convention Centre.
Userful Corporation, a renowned provider of AV-over-IP solutions for enhanced video communication since 2015, announced that Sigma Alimentos, a popular global branded refrigerated food company, has deployed Userful video wall technology at its headquarters’ main control room. Sigma Alimentos is headquartered in Monterrey, Mexico, and maintains operations in the U.S., Mexico, Latin America, and Europe. The company’s 2017 revenues totaled more than 3 billion and it deploys a fleet of more than 13,000 vehicles based at 208 distribution centers. Continuous distribution operation Video wall operators use tablets to control the video wall using Userful’s friendly interactivity features “Userful’s visual networking platform helps organizations manage their core operations, and help drive improved productivity and efficiency,” said John Marshall, CEO of Userful. “Sigma Alimentos’s deployment of Userful technology gives the company an important competitive advantage by ensuring a continuous distribution operation, thus maximizing freshness, reducing spoilage and out of stocks, and ensuring the company’s products reach the right retailer at the right time.” Sigma Alimentos has built a 4x2 control room video wall at its headquarters that serves multiple functions: Monitor distribution routes and weather to track vehicles moving to and from their distribution centers Manage and monitor their surveillance cameras in all distribution centers Show web content applicable to monitor its fleet, remote desktops via VNC for operators to interact with the video wall, and security cameras via web Video wall operators use tablets to control the video wall using Userful’s friendly interactivity features, including an interactive viewer and preset switcher. Visual display solutions “Userful is an innovator in visual display solutions and many companies have embraced Userful as a result of its power, flexibility, and features,” said Sergio duSolier, president of ThinTechnologies, a Mexican reseller of Userful solutions. "Selling into the Mexican market can be a challenge, but the ability to deploy Userful for control room applications, as well as other applications such as digital signature and dashboards, makes Userful the product of choice in many situations. Our experience with Userful sales, marketing, and support teams have been very positive.”
Userful Corporation, one of the world's pioneering developers of software for visual display solutions, announced that the Calgary Public Library has deployed 200 of Userful’s collaborative displays throughout its network of libraries, including the brand new 240,000 square foot central branch in the heart of downtown Calgary. "The new library features a wide range of innovations and Userful Corporation is proud to be associated with the project." "The company’s visual display solutions will provide an informative and collaborative setting for meeting and conference rooms throughout the library. Userful is committed to providing the best tools to drive and centrally manage intelligent and interactive displays, video walls, digital signage and kiosks; ultimately leading to increased productivity and better overall interaction for whomever is using them,” said John Marshall, CEO of Userful. IP-based communications Userful provides an industry-leading approach to AV-over-IP-based communications Userful’s video wall controller software enables customers to display content from any source, on any screen, or portion of a screen, on up to 100+ displays using just one standard PC or server and delivered through the network. Userful’s technology allows users to easily display content from a variety of sources while also enabling multiple team members to control the mouse and keyboard of the video wall for easy collaboration. With the ease of desktop sharing, users will be able to quickly and easily connect one or more laptops or desktops from anywhere in the working space. Userful provides an industry-leading approach to AV-over-IP-based communications, the Visual Networking Platform. Cloud platform The architecture allows organizations in industries ranging from telecommunications to transportation to take maximum advantage of video and other visual displays to improve operating performance and reduce total cost of ownership (TCO). Products that make up the Visual Networking Platform include software, a cloud platform and apps that enable AV/IT teams to make visual content of any type available on a virtually unlimited number of screens. Organizations in more than 100 countries have deployed Userful solutions on more than 1 million screens to date.
Userful Corporation, one of the world's leading developer of software for visual display solutions, announced that it has surpassed the one million mark for displays supported globally. With customers in more than 100 countries in various markets, Userful is the trusted provider for industry leaders such as Capital One, Hewlett Packard, Hilton, NASA, Nestle, and Schlumberger. “We partner with Userful because we love the adaptability and flexibility of their solutions,” said Marielle Crisanti, product manager at Matrix Video Communications. “The ease of use and upfront cost savings make Userful unique in the market and highly attractive for our customers." Video communication platforms Customers turn to Userful for its simple and affordable solutions to drive and centrally manage intelligent and interactive displays, video walls, digital signage, and kiosks. Userful offers exceptional performance, unique flexibility and the most cost-effective solution on the market. Our server-centric architecture significantly reduces the cost of display ownership and management" “As organizations increase their reliance on video communication platforms and tools, they see huge benefits in centralized control and management across all their video infrastructure,” said John Marshall, CEO of Userful. “Unfortunately, cost and complexity have been major drawbacks on the market in the past. Our server-centric architecture significantly reduces the cost of display ownership and management. By eliminating the need for multiple PCs at the edge, customers can significantly reduce display and maintenance costs by managing all compute centrally.” Wall controller software According to Grand View Research, the global digital signage market is estimated to reach $31.7 billion by 2025 with a compound annual growth rate (CAGR) of 7.9 percent. In addition, Alan Brawn, a principal at Brawn Consulting, notes that video walls are growing at nearly double the overall market CAGR through 2022 with retail, food service, education, corporate/financial, healthcare, transportation, and entertainment as the biggest growth markets. Userful’s video wall controller software enables customers to display content from any source, on any screen, or portion of a screen, on up to 100+ displays using just 1 standard PC or server and delivered through the network. Userful enables managers to control and manage the solution locally or through the cloud with unparalleled performance and flexibility.
Userful Corporation, one of the world's pioneering infrastructure software companies for video and video walls solutions, announced that the company’s Board of Directors has named John Marshall as Chief Executive Officer. He assumes leadership of the company and will also join Userful’s Board. Tim Griffin, Userful Founder and former President, remains with the company as Chief Technology Officer. “In just about every industry from transportation to telecommunications, from healthcare to hospitality, video is becoming the communication medium of choice to dramatically improve productivity and competitiveness,” said John Marshall, CEO of Userful. Aggressive management teams Userful’s architecture reduces the overall cost of video walls, display signage, and related video solutions" “Userful’s architecture improves performance and reduces the overall cost of video walls, display signage, and related video solutions. I look forward to building on the company’s success and talent to date as we enter new markets and build new technology and channel partnerships.” “John brings valuable experience building strong, aggressive management teams that rapidly develop new solutions, enter new markets and generate new levels of innovation,” said Tim Griffin, Userful’s Founder & Chief Technology Officer. “We are confident he will help raise Userful to the next level as an organization.” Startup leadership roles John has more than 25 years of experience building innovative, market-leading organizations. Prior to Userful, John served in a range of startup leadership roles for companies including Current, which creates reliable and secure Wi-Fi connectivity for IoT; senior vice president of sales and marketing at LILEE Systems, a provider of enterprise connectivity and always-on mobile broadband; CMO and VP/GM for SkyCross, a provider of 4G/5G technology; and vice president for SiBEAM, an innovator in wireless transmission of HD video. Before that, he held positions at Ruckus Wireless, 2Wire, and 3Com. John earned a bachelor’s degree from Northwestern University and a master’s degree in marketing and venture finance from the University of Michigan Business School.
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