An extended range of HD and UHD video cameras from IDIS gives systems integrators and their end-user customer's affordable alternatives for NDAA-compliant video. The NDAA line-up now includes a range of 2MP, 5MP, and 8MP camera models, which are ideal for applications of any size from small to medium sites such as retail outlets, hotels, local government facilities, and offices through to enterprise users such as utilities, school, and university campuses, logistics, and large commercial buildings. Those sites needing ultra-high-definition (UHD) coverage will benefit especially from the 8MP models which deliver sharp image capture even in low light conditions. Plug-and-play connection The new lineup gives the benefits of IDIS’s signature DirectIP® plug-and-play connection to a choice of NVRs or servers and comes with IR, True WDR, IDIS Smart Failover, and alarm in/out, with options for two-way audio and vandal resistance. IDIS’s Korean-made cameras assure fast, seamless installation, and low maintenance IDIS’s Korean-made cameras also assure fast, seamless installation and low maintenance, extended warranties, and a choice of license-free IDIS Center for up to 1024 devices or the modular and scalable IDIS Solution Suite, which combine to give users a lower total cost of ownership (TCO). NDAA compliant technology For the growing number of projects which now require compliance with section 889 of the 2019 National Defense Authorization Act, IDIS offers a safe choice and an alternative project route. The stringent requirements of the NDAA together with growing concerns about the manufacturing origin of video equipment are already starting to influence applications more widely, not just in the U.S. but in developed markets including Europe, the Middle East, Australasia, and parts of Asia. As Korea’s largest in-country video manufacturer with a track record of installations globally – from mission-critical sites to small businesses – IDIS promises to provide one of the most proven, dependable tech migration routes. IDIS video technology is a safe choice IDIS gives the assurance of Korean design and manufacturing, multi-layered cyber security protection “We are still seeing the problem of ghost-branding and hidden supply chains making it confusing for systems integrators who are trying to locate the best NDAA-compliant tech,” says James Min, Managing Director, IDIS Europe. “Leading manufacturers are still using OEM products or components from prohibited suppliers, and this is not always obvious.” He added that IDIS gives the assurance of Korean design and manufacturing, industry-leading warranties, multi-layered cyber security protection, inherent failover, and respect for international licenses and regulations. “This means that for many video projects such as those deployed at multi-national companies, and increasingly medium-sized companies with US connections or those with plans to expand into the U.S. market - IDIS video technology is now among the safest choices.”
IDIS’s latest tech-explainer eBook – The Benefits of Deep Learning Driven Intelligent Video Analytics – explores how a new generation of AI video solutions is delivering better security, safety, operational efficiency, and business intelligence. The eBook, which can be downloaded now from the IDIS website, reflects the company’s commitment to supporting its systems integrator partners as they focus on delivering advanced video solutions into growth sectors. Modern network cameras In recent years, the terms ‘intelligent’ and ‘artificial intelligence (AI)’ have been applied to many different types of security system, but without agreement on what AI means, says IDIS, so it’s important to understand that not all solutions are designed to the same standard or deliver equal value. The new eBook explains some of the differences between conventional ‘blob’ analytics - found in most modern network cameras and relatively prone to false-alarm triggers caused by environmental factors - and more powerful deep learning technologies. This newest generation AI solutions leverage neural networks made up of multiple layers of algorithms and advanced processing and can be more accurately called ‘intelligent’ video analytics. Deep learning video solutions Metadata search functions also allow users to benefit from advanced interrogation of single and multiple cameras Deep learning’s real value comes from its ability to detect events of interest and distinguish these from video data input which is just ‘noise’. But some caution is still needed, warns IDIS: deep learning video solutions can still disappoint if the engines and algorithms that drive them are not fully trained and able to recognize objects reliably and accurately. By contrast, effective deep learning video analytics can deliver multiple benefits, from preventing ‘alarm overload’ in busy security control rooms, to freeing up personnel resources and enabling security provision to be better focused. Metadata search functions also allow users to benefit from advanced interrogation of single and multiple cameras, speeding up investigations and automatically locating objects or people of interest. Face mask detection The eBook also outlines how AI video can support efficient return-to-work strategies and ensure COVID-secure facilities and workplaces using highly accurate analytics for face mask detection, social distancing adherence, people counting, and occupancy monitoring. Guidance is also provided for systems integrators, demonstrating how the same functionality will deliver value beyond the pandemic, with benefits such as facilities and workspace optimization, and actionable insights, particularly for the retail and hospitality sectors. “The best AI offerings today add value for customers by rapidly increasing productivity and efficiency, and providing useful business intelligence,” says James Min, Managing Director, IDIS Europe. “This new eBook explains how systems integrators can get past the jargon to support end-users, building a compelling business case that both addresses immediate priorities and demonstrates long term return on investment.”
IDIS is supporting affordable and straightforward return-to-work steps with its new AI Box (DV-2232) for COVID-19. Powered by the industry’s most accurate IDIS Deep Learning Engine and compatible with IDIS Deep Learning Analytics (IDLA), the AI Box for COVID-19 is a simple add-on appliance that’s compatible with existing IDIS network cameras and DirectIP® NVRs, eliminating the need for complex analytics software or edge VA devices. The IDIS AI Box for COVID-19 includes functions for social distancing adherence, people counting and occupancy control, crowd detection, mask detection and dashboard and reporting tools that are critically important for compliance. Safe working practices Users also benefit from a perspective view, giving superior analysis compared to top view analytics cameras These practical deep learning-based features support safe working practices which help prevent the spread of coronavirus and other infections. Users can take advantage of four advanced video analytics functions simultaneously across 32-channels and each camera stream, making the cost-effective IDIS AI Box adaptable for all sizes of business. Users also benefit from a perspective view, giving superior analysis compared to top view analytics cameras and ensuring that each camera provides exceptional surveillance for security, safety, and data intelligence. Advanced video analytics IDIS AI Box advanced video analytics enables some of the most important counter-infection measures: People Counting & Occupancy Monitoring - counts the number of people coming in and out of premises (stores, banks, pharmacies, and busy commercial sites, for example) showing the status of occupancy in real-time. Using cameras positioned at entrances and exits, the IDIS AI Box generates precise AI-assisted alerts to overcrowding, with real-time calculations to underpin occupancy control interventions. For retail customers, dashboards positioned at store entrances use a simple 3-step traffic light system to automate the admissions and flow in and out. In addition, the dashboards show estimated wait times at peak periods and allow retailers to customize the displays with company logos and promotional graphics. Social Distancing – detects distances between individuals and sends an alarm when a defined distance is violated. Users can configure event notifications to issue verbal reminders and select from five spacing sensitivity levels depending on local state, industry, or sector-specific requirements. Crowd Detection - alerts building and store managers to overcrowding in pre-selected zones and triggers event alarms every time bottlenecking or overcrowding occurs. Face Mask Detection - detects people wearing a mask or people not wearing a mask, giving users the ability to configure and trigger event alarms and issue verbal reminders accordingly. Reporting – comprehensive reporting tools are provided for all four of these video analytic functions. They provide data analysis, including people counts and occupancy, along with any violations, by time, day, and month, for accurate and required recordkeeping. This data can also be exported to Excel spreadsheets for easy referencing. Credible and practical solutions “The COVID-19 pandemic has tested everyone’s resilience,” says James Min, Managing Director, IDIS Europe. “IDIS has developed credible and practical solutions to help reduce infection risks, with automation that improves operating efficiency and technology that avoids the cost of hiring in additional manpower or redeploying existing staff to higher-risk front-line roles.” “Moving forward much of this functionality will also prove particularly valuable for retail, with AI-driven video delivering insights into shoppers’ behavior, helping to convert browsing into sales and improving the customer experience and for facilities managers to optimize buildings and workspace.”
An upgrade of video technology at a south London residential estate has proved so effective that the system has been immediately scaled-up. The IDIS video solution, implemented by Hall & Kay Security Engineering at the Meridian South Development in Hither Green, is less obtrusive than the system it replaced, yet it immediately delivered better results, with a number of incidents tackled to the surprise of the culprits. IDIS video solution Although the mixed development, comprising 440 owner-occupied and rented properties, is a safe and pleasant neighborhood for most of the time, to maintain this high standard of living managers needed to tackle a growing problem with petty crime and anti-social behavior. Hall & Kay were asked to solve this problem by implementing an advanced, end-to-end video solution from IDIS Issues were being reported with increasing frequency, including rubbish being dumped by short-term tenants vacating their apartments, theft from mailboxes, vandalism, and car crime. Rubbish removal alone was costing the management company more than £12,000 annually. Hall & Kay were asked to solve this problem by implementing an advanced, end-to-end video solution from IDIS, Korea’s largest in-country manufacturer. IDIS cameras deployed The H&K team began by replacing the ten column-mounted PTZ cameras with IDIS cameras. IDIS technicians visited the site with the H&K engineers and conducted a bandwidth test on the existing cabling, demonstrating that, by using the existing coax with IDIS ethernet converters, up to four IDIS fixed bullet cameras could be cost-effectively mounted on each existing column. Additionally, wireless access points were installed where cameras couldn’t be cabled directly to the estate control room. This approach eliminated blind-spots and guaranteed that events would not be missed when the system was unmanned. IDIS Center video management software (VMS) To provide wider coverage, a further six columns were added, and additional IDIS cameras were mounted in the underground car parking areas. The system now delivers full HD images in all lighting conditions, with built-in IR ensuring night-time image capture at distances up to 30m. All footage is stored for 30 days. The security officers and maintenance staff who manage the estate are also taking advantage of the easy-to-use analytics functions that come with the totally cost-free IDIS Center video management software (VMS). These tools include motion detection which can be utilized out of hours to ensure that scenes are only recorded when movement occurs, thus minimizing bandwidth usage and storage requirements. This feature, along with IDIS MapVue navigation, also makes it easy to quickly review footage to find incidents of interest. IDIS full HD IR cameras Within 24 hours of the cameras being installed, departing tenants were recorded illegally dumping rubbish The 57 IDIS full HD IR cameras, and the three NVRs with 12TB storage each, benefit from true plug-and-play set up with DirectIP. When the South Meridian management team saw the quality of images now being captured, they asked if the system could be extended. With IDIS’s flexible approach this was quick and easy to do. Within 24 hours of the cameras being installed, departing tenants were recorded illegally dumping rubbish. Shortly after this, a contractor working at the site reported that tools had been stolen in both cases, with high definition evidence of the crime being captured and passed to the police. Easy-to-use VMS controls In fact, thanks to the design of the system, and the easy-to-use VMS controls, security staff was able to retrieve footage of the incident itself, along with a full video trail of the thief moving across the estate, before and afterwards. Word has now spread about how effective the new system is, and residents are delighted that there are now no blind spots. “The support we had from IDIS was second to none and the technology works exactly as promised,” said Wayne Wharton, Security Sales Manager, H&K Security, adding “We are now looking at many more IDIS projects with the same customer and others.” “We are delighted that IDIS technology is making such a positive difference to the quality of life of residents at Meridian South,” said James Min, Managing Director at IDIS Europe.
IDIS is working with systems integrators across Europe to identify and secure video projects in post-COVID growth sectors, including hyperscale and co-location data centers, residential construction, logistics and healthcare. Integrators affected by project delays or cancellations in their established markets are looking to diversify their customer portfolios says the company. In the latest analysis released online it highlights sectors that will offer significant prospects for new video installations and system upgrades, as customers look to expand, to drive efficiency, or to introduce COVID-safe site control measures. Data center market “After a number of project successes across the UK, mainland Europe and the Middle East we are seeing opportunities in some exciting areas,” said James Min, Managing Director, IDIS Europe. “For example, there is currently extraordinary growth in the co-location (co-lo) data center market. Even before the push-effects of COVID-19 this sector was already set to double by 2024 compared to 2018, and that now looks likely to be an underestimate.” Businesses concerned with becoming infection hotspots are looking to increase site monitoring He said there was similar buoyancy in the logistics sector, which continues to be boosted by the rise of e-commerce, and in healthcare where some major video projects are being accelerated, including roll outs for a large NHS Trust due to be completed over the summer. AI video capabilities Businesses concerned with becoming infection hotspots are looking to increase site monitoring, while pressures to drive efficiency are pushing other businesses to leverage the latest AI video capabilities, with new systems and upgrades. “Yet without sector experience these growth markets can be difficult to access,” he added. “So, systems integrators in the UK, Germany and the Netherlands are positioning themselves by partnering with the right vendors, including IDIS.” Seamless technical support House building and residential developments are also seeing strong activity in several areas, with recent government interventions providing a stimulus. IDIS will continue to develop its relationships with main contractors to capitalize on resilience in new build projects - one major development in South East London, making extensive use of IDIS video tech, is due for completion later this month. IDIS already has strong references in these sectors and is encouraging its integration partners to capitalize on emerging opportunities. The company is structured to collaborate closely with systems integrators and end-users, offering benefits including lower total cost of service (TCS) for integrators. Advantages of the single-supplier model include improved sales planning, seamless technical support for end-to-end solutions, and reduced training requirements. New safe working practices IDIS is a very effective collaboration partner, helping to identify upgrade opportunities and new business" Among the companies benefiting from the diversification is systems integrator ISD Tech, which is involved in IDIS projects in the UK and mainland Europe. Managing Director Nicky Stokes commended IDIS’s approach to the market, and to working with partners to support customers long term, which he says is very different to the ‘box shifting’ distribution model: “IDIS is a very effective collaboration partner, helping to identify upgrade opportunities and new business. As well as giving our existing customers solutions that let them adapt to new safe working practices, we are also developing opportunities in new market sectors where IDIS already has a strong presence.” Face mask policy compliance Looking ahead, James Min, Managing Director, IDIS Europe, said the company would be further supporting integration partners by building out solutions to help businesses enforce safe working practice in Q3. “We will be helping them meet new government and industry guidelines with competitive video solutions for applications including building occupancy and density control, social distancing compliance and face mask policy compliance,” he confirmed.
The new Courtyard by Marriott hotel at London’s Luton Airport is being protected with the latest, cybersecure video surveillance technology from IDIS. The complete end-to-end solution, from Korea’s video equipment manufacturer, is enabling trouble-free remote 24/7 monitoring, ensuring improved service efficiency, safety and security for guests. IDIS DirectIP® technology was chosen for its ease of installation and use together with the reassurance of multi-layered protection against cybersecurity risks. Although the installation team from DGS Systems had never previously worked with IDIS technology before, they found that it lived up to its true plug-and-play promise. Providing impressive recording capability IDIS DirectIP® made it easy to set up the three IDIS NVRs to provide impressive recording capability Despite having almost 100 cameras to set up - including 74 full-HD IR domes and 17 vandal resistant full-HD IR domes – one-click network configuration allowed the engineers to work rapidly, connecting devices easily and not needing to manually enter passwords for each one. This not only reduced installation time but ensured greater protection against network infiltration by minimizing the likelihood of human error, which can occur when passwords need to be written down and entered manually. Encryption technologies and NVR firewalls together with proprietary protocols and file structures make IDIS surveillance solutions less vulnerable to attacks than many common open architecture components. IDIS DirectIP® made it easy to set up the three IDIS NVRs (32-channel DR-6332PS-S) to provide impressive recording capability and meet the customer’s requirement for three months’ storage of all footage. Protecting building exteriors The NVRs’ 370Mbps throughput ensures no latency on live footage and high-quality image capture in full HD. Most of the cameras are used for incident investigation, although with the hotel’s service areas now covered, operational efficiency has been improved too. The hotel’s owner also wanted to protect the car parks and building exteriors to reduce the risk of crime For example, routine checks on the rooftop plant room can now be handled remotely, rather than in person, which is particularly useful during adverse weather conditions. The hotel’s owner also wanted to protect the car parks and building exteriors to reduce the risk of crime, and shortly after the system was completed, a gang of opportunist scrap-metal thieves was recorded stealing cables from the site. Handling rapid variations in brightness The IDIS full-HD IR domes provided video evidence that was key to a successful police investigation, delivering pin-sharp images in all lighting conditions and easily handling rapid variations in brightness and shade thanks to their true wide dynamic range (WDR). “The IDIS solution was very installer-friendly and easy to configure,” says Dariusz Surowy of DGS Systems UK, confirming that the same technology is now being used on more sites. Grzegorz Surowy, MD of DGS Poland, agrees: “It has rapidly proved how well it works with successful incident investigations.” Meanwhile, James Min, Managing Director, IDIS Europe comments that IDIS solutions are designed to be easy to install, simple to use, and to give the lowest total cost of ownership (TCO). “For busy hotels such as the Courtyard by Marriott at Luton, they provide the perfect tool for safety, security and more efficient management.”
Confirming IDIS as one of the most trusted suppliers of surveillance tech in the UK, the company has been named as a finalist in the 2020 OSPA Awards – the only video manufacturer to be selected. IDIS, which is now Korea’s largest in-country video surveillance equipment manufacturer, has established a committed customer base in the UK by offering end-to-end video solutions that combine plug-and-play simplicity with advanced functions. End-To-End video solutions In 2018, year-on-year sales were up by 78%, with 22% consolidated growth across Europe It is an approach that has seen its sales grow consistently, every year, since its 2013 UK launch. In 2018, year-on-year sales were up by 78%, with 22% consolidated growth across Europe. UK OSPAs founder, Professor Martin Gill, said that IDIS and the other 2020 finalists had been identified by an independent panel of experts scoring against impartial and ethical judging criteria. “All those who are finalists reached a score threshold and those with low scores, or ranked lower than tenth equal, are eliminated. This ensures our finalists represent the very best in the industry.” IDIS has established its impressive customer base by offering end-to-end video solutions combining plug-and-play simplicity with advanced functions. From the early days of IP, the company took a different approach to its competitors. Video surveillance applications When everyone else was talking about the advantages of open-architecture IP surveillance and solutions on corporate networks, IDIS understood that there were drawbacks in that approach – and it has been proved right. Today it is almost universally accepted that for many SME video surveillance applications, dedicated networks are better. IDIS identified this reality correctly from the outset because it wasn’t led by what new technology could do, but by what customers actually needed. As a result IDIS DirectIP® was the first genuine, one-click plug-and-play solution which, at a stroke, removed a major burden on professional installers: IDIS believed there should be no need for engineers to learn how to handle networks and routers, or to manage passwords for each individual device. Multi-Site surveillance solutions IDIS developed a dual codec solution allowing simultaneous H.264 live viewing and H.265 high resolution recording Supporting installers who don’t have in-depth, knowledge of networking, IDIS’s For Every Network (FEN) peer-to-peer technology lets engineers deploy secure, multi-site surveillance solutions rapidly. IDIS has also led the way with other important innovations, including reducing the video storage and transmission burden for users with its Intelligent Codec, a powerful compression technology that cuts bandwidth requirements by up to 90% when combined with motion adaptive transmission (MAT). And to make the migration to H.265 easier and more affordable for users, IDIS developed a dual codec solution allowing simultaneous H.264 live viewing and H.265 high resolution recording - another example of technical innovation being fitted to customer realities, not the other way around. Proven track record of providing targeted IDIS has also focused on improving value for end-users, with its totally cost- and license- free IDIS Center VMS being powerful yet easy enough for non-specialist staff to use, and its industry-best Ultimate Warranty, guaranteeing cameras for five years and NVRs for seven years. “IDIS innovations have a proven track record of providing targeted, original answers to specific problems faced by end-users and installers,” says James Min, Managing Director, IDIS Europe. “We are delighted that our approach has been recognized in the 2020 OSPA Awards and we look forward to the finals on February 26th.”
IDIS has teamed up with integration partner ISD Tech to support the Men’s Shed community group in Church Crookham and Fleet with the donation of a state-of-the-art video monitoring solution. The donation is part of the IDIS ‘Create a Better World” campaign that has run on company’s social media channels since the start of the year to support a global commitment to enhance safety and security for social welfare projects and non-profit community organizations. The system, supplied and installed for free, is protecting a fully equipped new workshop, built with National Lottery funding and opened on the 22nd September 2019. IDIS NVRs, IP bullet cameras and domes with IR capability, now provide 24/7 video coverage of the new facility, inside and out, helping to protect high value power tools and other equipment. “The workshop is in quite a secluded location and it houses high value items, so it needs watching over out-of-hours,” explains Nicky Stokes, MD of ISD Tech. Video solution “We were delighted to provide this IDIS video solution to enable the volunteers who manage the site to receive alerts on their phones, and to view footage, if ever there’s an attempted intrusion or problem with vandalism.” The Church Crookham and Fleet Men’s Shed, is one of more than 520 across the UK helping to reduce isolation, particularly among older men, and supporting them as they contribute their knowledge and practical skills to local good causes – everything from building library shelves for primary schools, to making bird boxes for conservation groups, says Chairman Alan Walker. Research has warned about the negative impact of loneliness and isolation on health and wellbeing “We have 25 regularly active ‘shedders’ meeting twice a week and, as that number grows, we’ll increase the times that our workshop’ is open. Now, instead of just being old blokes tinkering away in isolation, we can have a joke and work together – in many ways it replicates the working environment." For a long time, research has warned about the negative impact of loneliness and isolation on health and wellbeing, with millions of people reporting feeling lonely on a daily basis. Video surveillance equipment Men’s Sheds have emerged as a practical way of tackling the problem, particularly for older men who find it more difficult to build social connections – although the organization welcomes members of all ages and genders. Group members meet to work on projects – fixing things, making things – to share tips and simply to enjoy each other’s company. Alan Walker, says more than 45 projects have already been completed by the group, and thanks to the IDIS video solution, both the ongoing work and the tools can be stored safely out-of-hours while the workshop is unoccupied. IDIS is Korea’s pioneer in-country video surveillance equipment manufacturer and, as it continues to expand in markets globally, the company is committed to supporting community initiatives and charity work, particularly efforts focused on mental health and wellbeing. “We were really pleased to help Men’s Shed with our video technology,” explains Jamie Barnfield, Sales Director, IDIS Europe. "This is a great community group, not only concerned with the wellbeing of their own members but also supporting the wider community around them with the projects they work on.” Surveillance technology James Min, Managing Director, IDIS Europe, noted: “Since IDIS was founded over two decades ago our corporate mission has been to develop technology that makes the world a safer and more secure place. And while we have witnessed giant leaps forward in surveillance technology, our ‘Create a Better World’ campaign is leveraging those innovations to benefit charitable causes that are close to the hearts of local staff as well as close to our facilities around the world.”
In a boost for video project implementations across Europe, all IDIS cameras, network recorders and accessories are now available to partners with next day delivery with the opening of a new distribution and after-sales service center in the Netherlands. IDIS, which is Korea’s in-country surveillance manufacturer, is opening the new distribution center to improve customer service and accelerate growth by supporting local distributors in each country through much faster delivery times, with all stock to be available within days, not weeks, even for the largest projects. “Our expanded operation means a huge step up in customer service,” says Joon Jun, President of the Global Business Division, IDIS. “It can take a long time for buyers to choose a new video solution, but once they decide, they want it very quickly – we will now be able to do that, right across Europe, and in most cases we will dispatch same day for orders placed before midday.” Strong position in multi-site retail We can guarantee much faster product delivery and quicker equipment repairs” The company saw 22% year-on-year growth across Europe last year and has developed a strong position in multi-site retail, including fashion chains, high-end boutiques and eating out sectors. IDIS has also built on its success during the 2018 Russian World Cup, when two of the main stadiums used IDIS video tech, with more European stadia now turning to IDIS surveillance to improve visitor and staff safety and manage the risks faced by major event venues. “For most applications customers don’t want to wait for service repairs or equipment upgrades,” added Joon Jun. IDIS distributors will now be able to better support their European integrator partners to win new projects with immediate rolling stock delivery as well as improve service levels with product refurbishments and repairs which will no longer need to be shipped to Korea. Regular firmware updates We’re backing up with after-sales service to increase service-levels for their customers” “Once a customer chooses an end-to-end IDIS solution they are fully protected and supported at every stage, including for maintenance, with regular firmware updates to protect against evolving cyber security risks, for scaling up and system expansion, and for ongoing free user training. Now we can also guarantee much faster product delivery and quicker equipment repairs.” James Min, Managing Director, IDIS Europe added: “IDIS is already well known for the industry-leading IDIS Ultimate Warranty and first line local technical support. We have our own dedicated tech support desk here in Brentford, London, as well as offering first-line technical support in multiple languages via our network of distribution partners throughout mainland Europe.” He adds: “We’re now backing this up with an additional layer of after-sales service in the Netherlands that will allow our national distributors and their system integration partners across Europe to increase service-levels for their customers.”
IDIS, Korea’s in-country surveillance manufacturer, is extending its award-winning DirectIP camera range with the introduction of its new flagship 2MP 36x IR PTZ outdoor-ready camera for fast and precise pan/tilt/zoom performance. The new DC-S6283HRX builds on the specification of IDIS’s successful PTZ models, with a high-grade lens combined with advanced sensor technology and finely tuned, client-side image processing, allowing the capture of vivid, true color video in extremely low light conditions. Excellent performance at long distances, with minimum motion blur, makes the DC-S6283HRX ideal for perimeters, shopping centers, stadia, outdoor spaces and public area applications. PTZ camera with intelligent features The camera benefits from IDIS’ signature true plug-and-play, one-click configuration and features 36x optical zoomThe camera benefits from IDIS’ signature true plug-and-play, one-click configuration and features 36x optical zoom, IR up to 350 metres, true wide dynamic range (WDR), digital image stabilization (DIS), a built-in heater and a vandal proof casing. “Designed for 24/7 accurate pan/tilt/zoom operation, this new light enhancing PTZ camera delivers unparalleled performance and exceptional detail when zooming. The camera is equipped with a variety of intelligent features and can move between pre-set positions and zoom in automatically in response to detected events. The result is maximum protection for a wide range of applications,” said James Min, Managing Director, IDIS Europe. IDIS Smart UX Controls The user experience is enhanced with IDIS Smart UX Controls, which is an award-winning, advanced and simple to use interface featuring intuitive slingshot and rubber-band style controls. Operators can smoothly and seamlessly follow moving objects in real-time with ground-breaking accuracy by panning images at different speeds and in different directions – literally without lifting a finger – by using a CTRL button and mouse combination. The camera uses H.264 and H.265 combined with IDIS Intelligent Codec to deliver significant bandwidth and storage savings and benefits from low Power over Ethernet (PoE) energy consumption. Easy to deploy 2MP PTZ camera The camera automatically records to an integral 256GB SD card and transfers data to the NVR once connection is restoredThe risk of gaps in footage is eliminated with IDIS Smart Failover. In the event of network instability, the camera automatically records to an integral 256GB SD card and transfers data to the network video recorder (NVR) once connection is restored, which avoids the need for engineer call outs to retrieve footage. “We are listening and responding to customer demand with our new 2MP PTZ camera, providing an easy to deploy, low-storage and bandwidth solution for wide area coverage and perimeter detection,” said James Min, Managing Director of IDIS Europe. “It’s particularly suited to town center and city surveillance, stadia, outdoor retail parks, manufacturing and logistics sites and high-security perimeter applications where outstanding performance and ease-of-use combined with a low total cost of ownership are becoming essential.”
IDIS is highlighting the more caring side of surveillance technology as it launches an initiative to support a deserving charity or community group with the donation of an advanced video system. While security professionals are already aware of the good that CCTV continually does, in the public imagination video footage is all too often associated with the darker side of human nature and criminality. But video surveillance can equally reveal the more selfless and caring things that ordinary people do, points out IDIS in a new video entitled Create a Better World – simple acts of kindness from returning dropped wallets to making room for strangers in crowded lifts. IDIS has a long tradition of supporting social welfare and community development projects" Social and community welfare projects To show support for the Korean technology provider's plan to donate a complete system to a deserving cause – and potentially win a European mini-break for two people – EU and UK security installers, systems integrators, end-users and industry professionals can simply add a comment and like the campaign on the IDIS Facebook page. The closing date is September 30th and the chosen community organization will be announced by 14th October, along with the winner of the vacation. "IDIS has a long tradition of supporting social welfare and community development projects and we actively encourage employees in philanthropic activities near our facilities,” says James Min, Managing Director of IDIS Europe. "With our Create A Better World initiative we are looking to support projects that positively impact local communities by helping them with our expertise and technology.” The initiative builds on the success of a similar program in the US, which saw IDIS America donate new video tech to the Salvation Army of North Texas.
The new DC-C4212RX 2MP micro dome camera is the latest addition to the DirectIP line up from IDIS, which is South Korea’s in-country manufacturer of surveillance technology. The compact design of the DC-C4212RX makes it the best choice for understated, less noticeable installation. The neat aesthetics are ideal for applications where there is a need for unobtrusive surveillance but where comprehensive, high-performance video capture is paramount. Measuring only 86 mm x 58 mm and weighing just 105 grams, the DC-C4212RX delivers advanced benefits within its lower profile and is the right choice for high-end locations such as jewelery shops and boutiques, as well as up-market restaurants and luxury hotels. Faster and easier deployment The camera can operate in a wide range of lighting conditions, delivering high performance live monitoringThe DC-C4212RX offers all the key benefits that installers expect from IDIS DirectIP dome cameras, including the company’s signature plug-and-play installation and configuration. The elimination of a pigtail cable allows faster and easier deployment. The 3-axis mechanical lens enables rotation and easy angle adjustment, making it an important design feature for precise image capture, particularly when the camera needs to be discretely wall-mounted. The camera can also operate in a wide range of lighting conditions, delivering high performance live monitoring and playback. True wide dynamic range (WDR) Other key features include true wide dynamic range (WDR); IR LED illumination up to 15m with day and night ICR; dual codec H.264/H.265 performance; and easy, plug-and-play integration with IDIS VA in the Box. This cost-effective video analytics appliance delivers value-add business intelligence gained from heat mapping, people counting, queue management and comprehensive reporting. “Our new micro dome is a great camera for installers to work with and it delivers outstanding surveillance capability for customers,” says James Min, Managing Director of IDIS Europe. “It further strengthens our end-to-end offering for retail applications, including high street fashion, boutiques, dining, pubs and coffee shops – markets in which we have gained significant market share globally.”
Advanced video projects delivered by SECOM, Johnson Controls and ISD Tech have been recognized at IFSEC with a special award event on the IDIS stand. Over the last 12 months, large-scale implementations and high definition IP system upgrades, harnessing the latest IDIS technology, have given enhanced video capability at NHS facilities, fashion chains, coffee shops, variety stores, and market leaders in the eating-out sector. Each year, IDIS invites VIP guests to recognize outstanding achievements by partners, with a presentation on its IFSEC stand followed by a drinks’ reception underscoring the value it places on long term partnership working. Awards presented to industry partners Our continued momentum in video tech development is guided by our close working ties with our industry partners"Recognizing these successes, Joon Jun, President of the IDIS Global Business Division presented partner awards to Alan Blake, Commercial Director of SECOM Plc, Sean Lee, Retail Director of the Sensormatic Solutions Division of Johnson Controls and ISD Tech’s Managing Director, Nicky Stokes. “Our continued momentum in video tech development is guided by our close working ties with our industry partners,” says James Min, Managing Director, IDIS Europe. “We see the results of this collaboration with the impressive range of successful projects delivered over the last year, with ISD Tech, Johnson Controls and SECOM leading the field.” Implemented video integration projects SECOM Plc, which is a pioneer in tailored fire and security solutions operating internationally, was named as UK Partner of the Year. Over the last year SECOM has completed a number of notable video integration projects in retail, eating-out and various commercial sectors, and has demonstrated outstanding application of the IDIS Total Solution which has DirectIP at its heart as well as the analog/HD-TVI solution DirectCX to leverage existing coaxial cabling. Johnson Controls has led the way in using analytics technology in the retail sector, including the IDIS VA in the Box solution Johnson Controls was confirmed as the UK Integration Partner of the Year, following a number of successful retail and healthcare deployments, including implementations for major high street fashion brands, popular variety stores and NHS facilities. Johnson Controls has also led the way in using analytics technology in the retail sector, including the IDIS VA in the Box solution, and has been among the fastest growing of IDIS’ partnership operations over the last year. Video solution for NHS healthcare trust ISD Tech was named UK Project Partner of the Year after delivering an award-winning video solution for one of the UK’s largest NHS mental healthcare trusts. The project helped to transform safety and security at child and adolescent facilities and, following its success, ISD Tech is now working on a second phase implementation due to be completed imminently with further deployments planned for later in the year. Speaking at the IFSEC presentation, James Min, Managing Director, IDIS Europe praised the achievements of this year’s award winners. “These awards once again demonstrate the benefits of close partnership working, not just for the companies involved but most importantly for their end-user customers who benefit from the best available video surveillance solutions.”
IDIS has launched its AI in the Box (DV-2116), boosting the power of surveillance systems with the most accurate deep learning analytics yet developed. Korea’s surveillance manufacturer says, that in independent tests IDIS Deep Learning Analytics (IDLA) has achieved industry-beating accuracy rates of 97%, a record performance which is further boosted by high speed processing. Affordable deep learning analytics Users benefit from robust and calibration-free object detection and classification; intrusion and loitering detectionThe DV-2116 makes deep learning analytics more affordable for small to mid-sized applications, enhancing security and control room efficiency. The plug-and-play IDLA-ready appliance comes embedded with an NVIDIA GTX1060 GPU chipset allowing the analysis of up to 16 channels simultaneously. Users benefit from robust and calibration-free object detection and classification (objects such as people, cars, and bicycles); intrusion and loitering detection; powerful, intelligent search functions; and tracking by color, object and number. The introduction of AI in the Box makes deep learning analytics now easier to adopt through trouble-free plug-and-play installation via IDIS Solutions Suite video management software (VMS). This allows installation without costly disruption. And the 97% accuracy minimizes false alarms, significantly improving detection and monitoring performance. Automated monitoring of video streams IDIS’s Deep Learning Engine can recognize potentially significant movements and characteristics of people and vehiclesJames Min, Managing Director, IDIS Europe, says this latest innovation has the potential to make surveillance much less labor intensive – and more effective – for a wide range of users. “Our high accuracy analytics can process vast amounts of data, without break, in a way that human operators can’t. This means that high-resolution video streams can be automatically monitored to spot suspicious behavior or distinguish potential threats from every-day activity.” IDIS’s Deep Learning Engine, which powers the new DV-2116 AI in the Box solution, can recognize potentially significant movements and characteristics of people and vehicles, while ignoring activity that isn’t relevant. The technology can quickly check through hours of video to find specific individuals. It also becomes more accurate over time due to its self-learning characteristics. “This is very exciting as it means that time critical activities – such as investigating incidents – will become increasingly efficient as our analytics are embedded in operations,” adds James Min.
Network security and the threat of cyber-loopholes should be a top priority for video surveillance users, IDIS will tell visitors at IFSEC International. Launching a cybersecurity advisory video ahead of the show, the IDIS team will also be on hand to demonstrate and explain how IDIS technology goes a step further to strengthen the resilience of traditional surveillance network processes. Korea’s largest surveillance manufacturer will be highlighting the dangers of cyber-attacks and the common vulnerabilities found in many surveillance set ups – and showcasing a full range counter-measures – at the London’s ExCel event on 18-20 June, stand IF1110. Enhancing data security IDIS has consistently led the way in addressing cybersecurity concerns" Users should plan for three specific risks, says the company: data access loopholes, data transmission weaknesses, and the integrity of recorded footage. “IDIS has consistently led the way in addressing cybersecurity concerns, taking a multi-pronged approach from R&D through to customer installation,” said James Min, Managing Director, IDIS Europe. “We have developing a rich, layered and comprehensive set of technologies and features to ensure maximum protection for end users.” IDIS Direct IP solutions Visitors will see how IDIS DirectIP - the cornerstone of the IDIS Total Solution – closes-up widespread vulnerabilities and serves as a proprietary mutual authentication system for all IDIS IP products. DirectIP speeds up implementations and streamlines cybersecurity by eliminating the need for engineers to manage multiple IP addresses and associated passwords during implementation. It therefore mitigates against human error and the common malpractice of saving passwords in vulnerable spreadsheets. Using peer-to-peer technology, IDIS’s For Every Network (FEN) technology also lets engineers deploy and configure secure, multi-site surveillance solutions that utilize centralized monitoring and control without in-depth knowledge of routing or networking. Chained Fingerprint technology IDIS will also highlight the cybersecurity essentials for transmission and recording IDIS will also highlight the cybersecurity essentials for transmission and recording, together with its own patented and proprietary technologies which prevent activities such as snooping, modification and destruction of data. In addition, visitors to stand IF1110 will learn how IDIS ensures the integrity of video recording, with its advanced Chained Fingerprint technology authenticating footage so that it can be submitted to the police and courts as evidence. Strengthening Cybersecurity “Combined with these technologies, our industry-leading training programs are helping installers and integration partners work knowledgably with devices and networks to ensure maximum cybersecurity for our users,” added Min. The IDIS team will be on hand to discuss cybersecurity throughout IFSEC on 18-20 June on stand IF1110.
Important advances in video technology, including a range of exciting new cameras and smarter deep learning analytics, will be showcased by IDIS at IFSEC International (18-20 June) stand IF1110. The selection of advanced cameras to be unveiled include an easy-to-install 2MP micro-dome (86pi x 58), designed for speedy set-up and rapid deployment. It features in-built IR illumination with a range of 15m and with no cable whip (pigtail) to enable easier and quicker installation. The 2MP micro-dome’s neat appearance makes it ideal for locations where aesthetics are important, such as high-end retail stores and restaurants. Optimum Image Quality The IDIS LightMaster PTZ features a powerful 36x optical zoom, an auto-iris and a Hall sensor for optimum image qualityThe IDIS LightMaster PTZ features a powerful 36x optical zoom, an auto-iris and a Hall sensor for optimum image quality, and installers can choose between PoE and 24VAC power supplies. In operation, the camera benefits from highly accurate auto-return positioning that ensures the positioning index is never lost, even if the camera has been forced to change angle. And a new range of 5MP IP cameras will also be revealed, meeting demand from end-users for a wider range of high definition options. The range includes a choice of fixed- and motorized-focus domes for indoor and outdoor use and outdoor motorized bullets. Innovations in IDIS Deep Learning Analytics delivering 97% accuracy will also be on show, including: IDIS AI in the Box (DV-2116), IDLA-ready hardware allowing analysis of up to 16 channels that comes with an embedded NVDIA GTX1060 GPU chipset; and IDIS Intelligent Search, which allows tracking by color, object and number. In addition, Re-ID makes it easy to search for specific individuals within selected time and location parameters. Launch Of Privacy Masking Software Visitors to the IDIS stand will also learn about end-to-end solutions for retail applications, the flagship plug-and-play offering DirectIP and IDIS’ choice of video management software (VMS) including the totally cost-free IDIS Center and the award-winning IDIS Solution Suite. IDIS is set to launch its latest privacy masking software that is more accurate and easier to use than competitive offeringsDuring the IFSEC, IDIS is also set to launch its latest privacy masking software that is more accurate and easier to use than competitive offerings, allowing video clips to be provided for evidential purposes in compliance with privacy laws. Together, these advances offer end-users, installers, consultants and distributors new levels of system-building flexibility, along with significant cost advantages and enhanced security. Lower Total Cost Of Ownership IDIS will also be welcoming visitors to its annual Happy Hour Party from 3 PM on June 19th. Guests will get the chance to try out special ‘lights out’ and ‘buzzer wire’ games that test agility, speed and accuracy highlighting the outstanding video results delivered by IDIS technology. Players will be in with a chance to win one of two European mini-break holidays. “Once again IDIS will be at IFSEC showcasing the most innovative video technology,” says James Min, Managing Director, IDIS Europe. “For end-users, we’ll be demonstrating how IDIS can lower the total cost of ownership and strengthen cybersecurity, and for installers, we’ll explain how to IDIS tech can improve profitability.” One can see IDIS tech in action throughout IFSEC on 18-20 June on stand IF1110.
IDIS launches the DirectIP Super Fisheye 5MP Compact camera (DC-Y6513RX), further extending its popular Super Fisheye range. IDIS fisheye cameras are some of IDIS’s best-selling models thanks to their exceptional, dual-side de-warping and Smart UX Controls, allowing for smooth and intuitive panning, tracking, and zooming with award-winning ease and accuracy. Accurate Image Capture The introduction of the DC-Y6513RX reflects IDIS’s continued commitment to market-responsive innovation and meets installer and end-user requests for a more compact 360° camera that can capture high-definition images in all lighting conditions without blind spots. It also lets customers to benefit from heat mapping without the hassle and cost of additional appliances or analytics software. A broad, high-specification camera, in a compact form, the new Super Fisheye 5MP builds on the success of earlier IDIS’s Super Fisheye cameras, including the award-winning 12MP DC-Y3C14WRX. It meets industry demands for clear and accurate image capture, long-term performance and reliability, exceptional de-warping, and a low total cost of ownership. Wide Area Surveillance The new Super Fisheye 5MP Compact is a great new choice for wide area surveillance" “The new Super Fisheye 5MP Compact is a great new choice for wide area surveillance and is already contributing to successful project wins for our integration partners in retail applications, eating-out sectors, education, healthcare and other environments where customers benefit from cost-effective and simple to use analytics.” “Its high performance 360° capability means it can replace multiple fixed-lens cameras and provide complete and clear image capture in a variety of lighting conditions. For our integrator partners, IDIS’s value proposition, fast and seamless installations and performance guarantees have the potential to increase margins, while end-users benefit from savings in terms of lower upfront equipment and installation costs, with reduced maintenance expense and video storage burden,” said James Min, Managing Director, IDIS Europe. Quick And Simple Installation The IDIS 5MP IR Compact Fisheye features include: IDIS Smart UX Controls for very high accuracy and ease-of-use, with intuitive ‘rubber-band’ style control to deliver a new level of operator experience. Super smooth de-warping on the camera as well as on desktop applications and mobile devices for added convenience and out-of-hours monitoring. Quick Controls allowing operators to use the CTRL button with a combination of left, right, and wheel mouse clicks for easier and faster investigations. Full protection against video loss thanks to built-in IDIS Smart Failover guaranteeing continued recording in the event of network instability, overload or failure. IDIS Intelligent Codec that delivers H.264/H.265 dual codec performance and significant bandwidth and storage savings, while eliminating the need to upgrade hardware. Quick and simple installation with DirectIP NVRs and true plug-and-play functionality. Reduced potential for cybersecurity loopholes with one-click configuration eliminating the need to manage individual passwords for multiple devices. Heat-mapping to more easily identify hot-spots, dead zones and bottlenecks in retail and eating-out sectors. Intelligent video and event trigger functions including motion detection, active tampering and trip zones. Wide Dynamic Range IDIS will be demonstrating its Super Fisheye range and Total Solution line up at IFSEC International “The IDIS Super Fisheye 5MP Compact camera also scores highly on essential features including, built-in LEDs for IR operation in full darkness (up to 15m); 8 zone privacy masking; true wide dynamic range; ONVIF support; built-in speakers and microphone allowing 2-way communications; 5-year free warranty. All these factors come together to deliver a lower cost of ownership to our customers,” continued James Min. IDIS offers an end-to-end, single sourced video offering that delivers unrivalled plug-and-play simplicity, combined with highest-quality performance, compatibility, and a low total cost of ownership and features warranties. IDIS will be demonstrating its Super Fisheye range and Total Solution line up at IFSEC International on 18-20 June at ExCeL, London, UK.
Korea’s video surveillance provider, IDIS, will be connecting with installers and integrators at The Security Event (Birmingham NEC, 9-11 April, Stand SE68) to explore new opportunities for project partnerships. The company’s focus on working closely with installers delivering more profitable, advanced video surveillance projects has seen its UK sales grow by 78% over the last year. Easy-To-Source Video Solutions IDIS is focusing on helping accredited, specialist video surveillance integrators to fight back" With major contract wins helping to build its reputation and market share, IDIS is concentrating on reducing TCS (Total Cost to Serve) for installers and giving them easy-to-source video solutions that offer more profitable implementations and predictable revenue streams. As security installers face fierce competition and too often cut profit margins to win projects, IDIS is focusing on helping accredited, specialist video surveillance integrators to fight back. Our approach is to partner with the professional installers, giving them superior technology so they can compete on quality and value and win both installs and maintenance contracts,” says James Min, Managing Director, IDIS Europe. Latest Generation Technology At The Security Event IDIS will focus on its latest generation tech – including its best-selling 12MP Super Fisheye camera, the new budget-beating range of cameras and NVRs, the company’s powerful camera technology comprising 5MP/12MP domes and bullets, the award-winning 8MP IR PTZ 31x zoom and DR-6300 and 8300 series of NVRs, the totally license free yet comprehensive IDIS Center VMS and IDIS Dynamic Privacy Masking and new IDIS Deep Learning Analytics. These innovations give customers impressive results and offers installers a real point of difference above cheap, low-spec systems. IDIS technology is forward and backward compatible, is faster to install and easier to maintain – but at the same time is more powerful and robust. Minimizing Risks With installers competing for the most profitable contracts, a major benefit of IDIS tech is that it minimizes the risk of project over-runs adding to costs. For example, IDIS’s true plug-and-play cameras don’t require engineers to manually program each unit with a password – that essential task happens automatically – resulting in a faster finish, no mistakes and no loopholes in network security. Protection Against Data Loss IDIS cameras now protect against loss of video data due to network instabilityAnother great example is that all IDIS cameras now protect against loss of video data due to network instability, with IDIS’s Smart Failover technology now built-in as standard. This ensures that gaps in recording are automatically restored as soon as the connection is re-established, protecting customers in a way that low-quality kit doesn’t, and making maintenance contracts easier and more predictable for installers. IDIS’s industry-best 7-year Ultimate Warranty further cuts the risk of cost over-runs on maintenance contracts. “We are totally focused on helping our installer partners reduce operational costs while supporting them to compete and win new projects,” explains Jamie Barnfield, Sales Director, IDIS Europe. “We are giving them an advantage at every stage, from providing them with better tech to delivering more convenient training, from helping with lead generation to ensuring smooth project delivery and efficient technical support immediately when it is needed.”
IDIS video surveillance technology features strongly in the 2019 Safety & Health Excellence Awards, with its high-performance solutions shortlisted in two popular categories. The contested awards, organized by Western Business Exhibitions and incorporating the British Safety Industry Federation Awards, received more than 200 entries in 10 categories. IDIS has been shortlisted for both ‘Innovation of the Year for Security’ and ‘Best Health & Safety Project’, which are among the most competitive awards. The ‘Best Health & Safety Project’ category, which IDIS entered alongside its systems integration partner ISD Tech, recognizes the undertaking which has delivered the most significant improvements to the health, safety or wellbeing of people and/or premises. Video Surveillance Solution Last year Southern Health embarked on one of the biggest video upgrades The joint nomination between IDIS and ISD Tech highlighted their successful work to deliver video surveillance solution at child and adolescent mental healthcare facilities run by Southern Health NHS Foundation Trust. Last year Southern Health embarked on one of the biggest video upgrades ever undertaken in the NHS and its security department identified IDIS technology as the best for the project following a demanding proof-of-concept comparison. The ‘Innovation of the Year for Security’ category recognises products that have been developed to improve security standards across a wide range of technologies, from perimeter protection to cybersecurity. IDIS’s strong performance in this category is spearheaded by its 12MP Super Fisheye Camera which, since its launch 18 months ago, has become its best-selling model. 12MP Super Fisheye Camera The camera has been developed with the needs of both installers and end-users in mind, and for everyone it delivers improved system performance and security. For the installer, the Super Fisheye camera gives a better choice for wide area protection applications, including lobbies, auditoriums, corridors, open rooms and storage areas, and helps their customers to achieve more within their budgets. IDIS Super Fisheye delivers lower equipment cost and maintenance For the end-user the IDIS Super Fisheye delivers lower equipment costs (it can typically replace three or four fixed cameras), lower installation fees, a reduced maintenance burden and affordable operation (it records the full scene without the need for an operator 24/7) with intuitive and smooth de-warping in both live view and playback. “We are delighted that our 12MP Super Fisheye has performed so strongly in these competitive awards,” says James Min, Managing Director, IDIS Europe. “As a growing number of projects across the region and globally is now proving, this camera allows much more to be done within all budgets. It gives both integrators and end-users a whole new level of cost and performance benefits.” Video Surveillance Manufacturer IDIS is Korea’s in-country video surveillance manufacturer and, since opening its European headquarters in 2013, it has established a reputation as a leading one-stop video solutions supplier and worked hard to develop sustainable partnerships with end users, integrators and distributors.
IDIS Europe has reported record sales growth for 2018, with a 78% rise attributed to successful projects with long term partners and continued investment in technology and support services. Contributing to this success, the company, which is Korea’s largest in-country video surveillance manufacturer, was the supplier for major contract wins in the retail, eating-out, healthcare and education sectors. Since opening its European headquarters in Brentford, London in 2013, IDIS has established a strong technical support team and wide sales networks and the company has worked hard to develop profitable partnerships with both installers, integrators and distributors. Delivering Better Value And Technology For installers and integrators, IDIS is now focusing on reducing Total Cost to Serve, giving them complete, easy-to-source video solutions“Our core strategy as a company is to pursue sustainable growth alongside our partners, as a one-stop supplier for video solutions. This means working together to ensure customer satisfaction, delivering better value and better technology,” said James Min, Managing Director, IDIS Europe. For installers and integrators, IDIS is now focusing on reducing TCS (Total Cost to Serve), giving them complete, easy-to-source video solutions that offer more profitable implementations and predictable revenue streams. Going forward, this is a priority, says James Min, and it will be achieved by continuing to invest in video technology that eliminates complexity and earns the loyalty of end-users. Lower Total Cost Of Ownership “The most encouraging thing is that whenever customers switch to IDIS technology, they find that it gives them higher performance and a lower total cost of ownership (TCO). They also know that we are also working on new forward and backwards compatible technology to meet their future requirements.” IDIS’s model of simple-to-install technology from a ‘one solution one company’ supplier means more realistic and attractive maintenance Once on-board, customers tend to upgrade but not switch away from IDIS, which is good news for installers, he said. “We saw that with our new 12MP Super Fisheye camera, launched last year as a step up from of our original 5MP model. This has proved attractive for lots of our established customers as well as new users. It is already our best-selling unit.” For the integrator, IDIS’s model of simple-to-install technology from a ‘one solution one company’ supplier means more realistic and attractive maintenance and service agreements, the company says. Plug-And-Play Performance True plug-and-play performance was developed to reduce complexity for engineers installing and maintaining systems and in turn reduce cost and disruption for end users. The industry-leading IDIS Ultimate Warranty also offers greater long-term protection for both parties. True plug-and-play performance was developed to reduce complexity for engineers installing and maintaining systems“Anything that helps us to earn customer loyalty results in more sustainable long-term business,” adds Min. “We also recognize that our installation partners make a commitment to IDIS when they invest their time on engineer training and product knowledge, so it’s important that we repay that by supporting them to open up new opportunities.” Looking ahead, IDIS predicts strong sales performance to continue in 2019, with more major projects in the pipeline and new technology launches making it attractive to expand existing systems as well as to install new ones.