Interface Systems LLC News

Interface Systems, a pioneering managed service provider delivering remote video monitoring, commercial security systems, business intelligence, and network to multi-location enterprises, outlined the security and technology trends expected to define retail, restaurant, and commercial business safety in 2026. The company anticipates an increased shift toward proactive, exterior-focused measures, AI-driven analytics for operational efficiency, broader adoption of human oversight for AI, and heig...

Interface Systems, a pioneering managed service provider delivering business security, networking, and business intelligence solutions to multi-location enterprises, announced the launch of TamperShield, its breakthrough monitoring technology designed to identify alarm system interference before an intrusion occurs. Traditional alarm monitoring only reports once an alarm is triggered. TamperShield continuously verifies that the alarm panel can communicate properly, providing faster visibility i...

3xLOGIC, Inc., a major provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, announced that Panda Restaurant Group, Inc. (parent of Panda Express, Panda Inn, and Hibachi-San) has completed deployment of 3xLOGIC’s VIGIL Trends Business Intelligence software to all of its North American locations. Interface Security Systems, headquartered in St. Louis, Missouri, is the integrator and overall project manager for this ambitious endeavor....

Interface Systems, a major managed service provider delivering business security, actionable insights, and purpose-built networks for multi-location businesses, announced the successful completion of a major security upgrade for Bethesda Community Church and Bethesda Christian School in Fort Worth, Texas. Serving more than 530 students from preschool through 12th grade, Bethesda Christian School is recognized among the top private schools in Texas. Between church services, school operations, an...

Interface Systems, a pioneering managed service provider delivering business security, actionable insights, and purpose-built networks for multi-location businesses, announced the successful completion of a major security upgrade for Bethesda Community Church and Bethesda Christian School in Fort Worth, Texas. Serving more than 530 students from preschool through 12th grade, Bethesda Christian School is recognized among the top private schools in Texas. Modern safety and security systems High...

Ethics can impact a company's reputation, profitability, and overall sustainability. Ethics extend beyond the law to encompass doing the "right thing" even when it is not legally mandated. As technologies such as artificial intelligence and data sharing continue to impact the physical security industry, a focus on ethics today is timelier than ever. A commitment to moral principles is critical to build a successful, sustainable, and respected industry. We asked our Expert Panel Roundtable: What...

A system's lifecycle is the journey it takes from planning and design through to decommissioning. Considering the entire lifecycle of a system can encourage integrators and end users to embrace higher-quality technologies with an eye toward maximizing their value over time rather than focusing on lower-priced equipment. For additional insights, we asked our Expert Panel Roundtable: How does consideration of system lifecycles impact the choice of physical security technologies?

Interface Systems, a pioneering managed service provider delivering business security, actionable insights, and purpose-built networks for multi-location businesses, released a compliance guide to help New York retailers meet the requirements of the state’s Retail Worker Safety Act and its chapter amendment, Senate Bill S740. The law’s 270-day grace period expired on June 4, 2025, and retailers that have not completed the mandated steps now face potential penalties and increased lia...

Interface Systems, a pioneering managed service provider delivering business security, actionable insights, and purpose-built networks for multi-location businesses, announced it will unveil its Virtual Perimeter Guard solution at NRF PROTECT 2025. Designed to help retailers, restaurants, and other commercial businesses reduce crime and improve outdoor security, Virtual Perimeter Guard combines AI-enabled cameras with live intervention from Interface’s U.S.-based security e...

Interface Systems, a pioneering managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, announced a Net Promoter Score (NPS) of 60, more than double the 2024 industry average of 24.8, based on ratings from 354 organizations across 22 sectors. Among Interface Systems’ 25 largest enterprise accounts across retail, restaurant, and car wash industries, the score climbed to 71. Interface’s scores signal Interface&rsq...

Interface Systems, a managed service provider of security, actionable insights, and purpose-built networks for multi-location businesses, announced that Nicker Management, a fast-food franchise operator in the Los Angeles area, has successfully implemented Interface’s Virtual Security Guard solution. By deploying Interface’s advanced security technology, Nicker Management has enhanced safety, reduced operational costs, and provided a secure environment for employees and customers....

Interface Systems, a pioneering managed service provider of security, actionable insights, and purpose-built networks for multi-location businesses, has identified key security and technology trends that will shape retail and restaurant security in 2025. As threats evolve and technology accelerates, Interface anticipates a convergence of AI, advanced video analytics, and smarter monitoring solutions to drive more proactive and efficient business security systems. Growing sophistication of reta...

Interface Systems, a pioneering managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, announced the successful deployment of its Virtual Security Guard solution for Madan-Russo Organization. The family-owned owner-operator of a global fast-food chain in northern New Jersey has significantly improved safety and reduced security costs by up to $12,000 monthly at one of its most at-risk locations. For nearly 50 years...

Interface Systems, a globally renowned managed service provider of security, actionable insights, and purpose-built networks for multi-location businesses, has released its 2024 State of Remote Video Monitoring in Retail Chains report. The detailed study analyzed over 2 million monitoring requests across 4,156 retail locations in the United States from September 2023 to August 2024. Offering valuable insights to strengthen store security and protect employees, the report provides an overv...

The hospitality industry drives economic growth and development by creating jobs, generating revenue, and initiating a ripple effect to improve profitability throughout the supply chain. The hospitality industry includes a vast number of small businesses, including hotels and restaurants. But what are the security challenges of these businesses, and how is the security marketplace serving those needs? We asked this week's Expert Panel Roundtable: How can technology address the security challenge...

While technology like cameras, alarms, and access control systems are crucial components, they are only as effective as the people who use and manage them and the systems that deploy them. When installing physical security systems, the focus should be on the holistic operation of the system rather than the functioning of individual components. However, in the end, overlooking critical factors can undermine the totality of system performance. We asked this week's Expert Panel Roundtable: Wha...

Audio might detect sounds like breaking glass or footsteps before a person even enters the field-of-view of a video camera. Audio also helps to provide context: Someone running in a video image might be suspicious, but the situation is different if they are yelling for help. Furthermore, audio enables operators to talk remotely to people on site, which can deter crime, de-escalate situations, or gather information. And yet, optimizing audio is often an overlooked aspect of physical security syst...

Interface Systems, a renowned managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, announced the launch of the Wobot AI-powered video analytics solution designed specifically for the quick-service restaurant (QSR) and retail industries. The innovative solution utilizes existing security camera infrastructure to deliver real-time insights that enable customers to streamline operations and protect assets. Interface Systems...

Suddenly, artificial intelligence (AI) is everywhere. The smart technology brings a range of benefits to our lives, from streamlining everyday tasks to making scientific breakthroughs. The advantages of AI and machine learning (ML) also include automating repetitive tasks, analyzing vast amounts of data, and minimizing human error. But how do these benefits apply to the physical security industry, and is there a downside? We asked this week’s Expert Panel Roundtable: What are the benefits,...

Interface Systems, a renowned managed service provider of security, actionable insights, and purpose-built networks for multi-location businesses, has announced the launch of an enhanced intelligent voice-down system. This updated solution now seamlessly integrates with Interface Systems’ Interactive Security Operations Center (iSOC), allowing for immediate intervention by remote specialists to augment AI-powered automated deterrents. Voice-down system As quick-service restaurants (QSRs...

When it comes to preventing theft and ensuring overall safety, technology offers a robust toolkit for retail stores to enhance security in several ways. From intelligent surveillance systems to RFID tags used to avoid shoplifting, today’s retail and loss prevention strategies are more effective than ever. Beyond security, the newer technologies can also provide benefits related to merchandising, inventory control, customer service, and the list goes on. The combination of abundant data and...

As retail crime continues to evolve in scope and sophistication, an increasing number of retailers are focused on protecting their staff by deploying advanced technologies and augmenting their teams with expert security monitoring. According to the latest NRF survey, a substantial 46% of retailers have responded to increased security needs by ramping up their reliance on third-party security solutions.  Security Operations Center To help retail and restaurant chains discover how they can...

The security industry offers a vast array of technologies and vendors. This can be overwhelming for end users, who depend on security integrators for guidance and service. But how well do security integrators provide end users with what they need? We asked this week’s Expert Panel Roundtable: What are the biggest challenges that end users face when working with integrators? 

Interface Systems, a major managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, announced that it is releasing an enhanced customer portal, One View Edge, that will offer its customers greater visibility and easier access to critical information on all Interface services. The launch of One View Edge reflects Interface's commitment to delivering exceptional and relentless customer support. Capabilities of One View Edge On...

Interface Systems, a pioneering managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, has moved its corporate headquarters to a new location in St Louis, MO. Located at 1844 Lackland Hill Parkway in St. Louis, the new 22000-square-foot facility features a state-of-the-art iSOC (interactive security operation center) to help manage the 24/7 security monitoring operations of pioneering consumer-facing businesses across t...

In today's interconnected world, the lines between physical and digital security are blurring. This means that threats can easily exploit vulnerabilities in both realms, potentially causing significant damage. That's why the convergence of cyber- and physical security systems is becoming increasingly important. It has already been a topic of discussion in the security market for more than a decade. To get a reality check, we asked this week’s Expert Panel Roundtable: Has convergence been a...

Interface Systems, a globally renowned managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, announced that it has further expanded its offerings by bringing interactive remote video monitoring with Virtual Guard to customer sites that use on-premises and cloud-based deployments of the IPConfigure Orchid video management platform. Multi-site IPConfigure deployment Interface Interactive Security Operations Centers (iSOCs) r...

Interface Systems, a pioneering managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, is pleased to announce that it has been Certified™ by Great Place to Work®. The prestigious award is based entirely on what current employees say about their experience working at Interface. Based on the research, 76% of Interface's workforce affirmed that it is a great place to work, surpassing the average U.S. company's satisfa...

Ideally, every new product or technology serves a need in the market, but not all new products are created equal. The impact of some new technologies is so profound that they make us rethink our preconceptions and may create a total transition in the broader market. These are the technologies we call “game changers” because they prompt a significant shift in the current manner of doing or thinking about security. We asked this week’s Expert Panel Roundtable: What current techno...

Interface Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises announced that Sean Foley has been appointed to the role of Chief Revenue Officer and Sunita Mani to the role of Chief Marketing Officer. Sean Foley Over the last decade, Foley was instrumental in building Interface’s Customer Success organization and spearheaded some of the largest deals in the company’s history. In his...