Interface Systems LLC News

Interface Systems, a provider of AI-powered security and expert remote video monitoring for restaurants, retailers, and commercial businesses, today announced the addition of Brivo to its end-to-end managed access control portfolio that includes solution design, system integration, professional installation, ongoing maintenance, and technical support. As organizations continue to adopt cloud-based security technologies, many are seeking access control solutions that simplify administration acro...

Interface Systems, a provider of AI-powered security and expert remote video monitoring for restaurants, retailers, and commercial businesses, today released its 2026 Restaurant Security Benchmark Report, an annual study based on 1.1 million monitoring events across 9,392 U.S. restaurant locations representing 78 quick-service, fast-casual, and casual dining brands. The report provides operational data at a scale to help restaurant security and operations leaders understand when risk peaks, whe...

Interface Systems, a provider of AI-powered security and expert remote video monitoring for restaurants, retailers, and commercial businesses, announces the launch of its Digital Keys, a mobile credential solution for Digital Monitoring Products (DMP) access control systems. Digital Keys enables businesses to replace traditional cards, fobs, and physical keys with secure mobile credentials stored directly in Apple Wallet and Google Wallet. Physical credential management Designed for retailers...

Interface Systems, a provider of AI-powered security and expert remote video monitoring for car washes, restaurants, retailers, and commercial businesses, will exhibit at The Car Wash Show 2026 (Booth 3027, May 11–13 at the Music City Center in Nashville). Interface will demonstrate Virtual Perimeter Guard and Video Analytics, two solutions that address the priorities operators raise most often: reducing after-hours incident risk and strengthening defense against false claims. Interface a...

Interface Systems, a provider of AI-powered security and expert remote video monitoring for restaurants, retailers, and commercial businesses, today released its 2026 Retail Loss Prevention Benchmark Report, an annual study based on 1.6 million remote monitoring events across 18,258 U.S. retail locations and 51 brands throughout 2025. The report provides operational data at a scale to help retail loss prevention leaders understand when risk peaks, which threats escalate fastest, and which inter...

Interface Systems, a foremost managed service provider delivering remote video monitoring, commercial security systems, business intelligence and network services for multi-location enterprises, announced the integration of JamAlert™ with its TamperShield™ alarm monitoring service. JamAlert is an advanced cellular jammer detection device from Digital Monitoring Products (DMP) designed to detect criminal attempts to disable connected alarm devices using cellular interference before...

Interface Systems, a foremost managed service provider delivering business security, networking and business intelligence solutions to multi-location enterprises, announced that it has been recognized as a Great Place to Work® Certified™ workplace for the third consecutive year, based entirely on employee feedback collected through the independent Great Place to Work Trust Index® survey.  Consistent strengths of the organization In the 2026 survey, 82% of Interface empl...

Historically, physical security systems have protected retail companies’ assets, people, and profits. Security prevents theft (shrinkage), while maintaining order and ensuring a safe environment for customers and staff. Today’s retail business is changing by leaps and bounds, driven in large part by technology advances. Newer physical security systems are finding new ways to deter crime and provide operational data, in the process preserving brand reputation and ensuring the business...

Interface Systems, a managed service provider delivering remote video monitoring, commercial security systems, business intelligence, and network services for multi-location enterprises, announces that the fast-food hamburger chain, White Castle, has successfully piloted Interface's AI-powered exterior security solution - Virtual Perimeter Guard™ at a high-risk St. Louis location. The pilot delivered measurable reductions in loitering, late-night incidents, and security escalations while...

Interface Systems, a foremost managed service provider delivering remote video monitoring, commercial security systems, business intelligence, and network services for multi-location enterprises, announced that Big Brand Tire & Service, one of the nation’s fastest-growing independent tire and automotive service providers, has eliminated costly overnight break-ins and significantly reduced trespassing and vandalism at a high-risk location. The company achieved these results by deployi...

To serve various vertical markets and industries effectively, security professionals must recognize that each sector has unique assets, risks, compliance requirements, and operational needs. Instead of offering a one-size-fits-all solution, security system providers must tailor their products, services, and integration strategies to address the distinct requirements of vertical markets. We asked our Expert Panel Roundtable: Which vertical markets have the greatest growth potential for physical s...

Interface Systems, a pioneering managed service provider delivering remote video monitoring, commercial security systems, business intelligence, and network to multi-location enterprises, outlined the security and technology trends expected to define retail, restaurant, and commercial business safety in 2026. The company anticipates an increased shift toward proactive, exterior-focused measures, AI-driven analytics for operational efficiency, broader adoption of human oversight for AI, and heig...

Interface Systems, a pioneering managed service provider delivering business security, networking, and business intelligence solutions to multi-location enterprises, announced the launch of TamperShield, its breakthrough monitoring technology designed to identify alarm system interference before an intrusion occurs. Traditional alarm monitoring only reports once an alarm is triggered. TamperShield continuously verifies that the alarm panel can communicate properly, providing faster visibility i...

3xLOGIC, Inc., a major provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, announced that Panda Restaurant Group, Inc. (parent of Panda Express, Panda Inn, and Hibachi-San) has completed deployment of 3xLOGIC’s VIGIL Trends Business Intelligence software to all of its North American locations. Interface Security Systems, headquartered in St. Louis, Missouri, is the integrator and overall project manager for this ambitious endeavor....

Interface Systems, a major managed service provider delivering business security, actionable insights, and purpose-built networks for multi-location businesses, announced the successful completion of a major security upgrade for Bethesda Community Church and Bethesda Christian School in Fort Worth, Texas. Serving more than 530 students from preschool through 12th grade, Bethesda Christian School is recognized among the top private schools in Texas. Between church services, school operations, an...

Interface Systems, a pioneering managed service provider delivering business security, actionable insights, and purpose-built networks for multi-location businesses, announced the successful completion of a major security upgrade for Bethesda Community Church and Bethesda Christian School in Fort Worth, Texas. Serving more than 530 students from preschool through 12th grade, Bethesda Christian School is recognized among the top private schools in Texas. Modern safety and security systems High...

Ethics can impact a company's reputation, profitability, and overall sustainability. Ethics extend beyond the law to encompass doing the "right thing" even when it is not legally mandated. As technologies such as artificial intelligence and data sharing continue to impact the physical security industry, a focus on ethics today is timelier than ever. A commitment to moral principles is critical to build a successful, sustainable, and respected industry. We asked our Expert Panel Roundtable: What...

A system's lifecycle is the journey it takes from planning and design through to decommissioning. Considering the entire lifecycle of a system can encourage integrators and end users to embrace higher-quality technologies with an eye toward maximizing their value over time rather than focusing on lower-priced equipment. For additional insights, we asked our Expert Panel Roundtable: How does consideration of system lifecycles impact the choice of physical security technologies?

Interface Systems, a pioneering managed service provider delivering business security, actionable insights, and purpose-built networks for multi-location businesses, released a compliance guide to help New York retailers meet the requirements of the state’s Retail Worker Safety Act and its chapter amendment, Senate Bill S740. The law’s 270-day grace period expired on June 4, 2025, and retailers that have not completed the mandated steps now face potential penalties and increased lia...

Interface Systems, a pioneering managed service provider delivering business security, actionable insights, and purpose-built networks for multi-location businesses, announced it will unveil its Virtual Perimeter Guard solution at NRF PROTECT 2025. Designed to help retailers, restaurants, and other commercial businesses reduce crime and improve outdoor security, Virtual Perimeter Guard combines AI-enabled cameras with live intervention from Interface’s U.S.-based security e...

Interface Systems, a pioneering managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, announced a Net Promoter Score (NPS) of 60, more than double the 2024 industry average of 24.8, based on ratings from 354 organizations across 22 sectors. Among Interface Systems’ 25 largest enterprise accounts across retail, restaurant, and car wash industries, the score climbed to 71. Interface’s scores signal Interface&rsq...

Interface Systems, a managed service provider of security, actionable insights, and purpose-built networks for multi-location businesses, announced that Nicker Management, a fast-food franchise operator in the Los Angeles area, has successfully implemented Interface’s Virtual Security Guard solution. By deploying Interface’s advanced security technology, Nicker Management has enhanced safety, reduced operational costs, and provided a secure environment for employees and customers....

Interface Systems, a pioneering managed service provider of security, actionable insights, and purpose-built networks for multi-location businesses, has identified key security and technology trends that will shape retail and restaurant security in 2025. As threats evolve and technology accelerates, Interface anticipates a convergence of AI, advanced video analytics, and smarter monitoring solutions to drive more proactive and efficient business security systems. Growing sophistication of reta...

Interface Systems, a pioneering managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, announced the successful deployment of its Virtual Security Guard solution for Madan-Russo Organization. The family-owned owner-operator of a global fast-food chain in northern New Jersey has significantly improved safety and reduced security costs by up to $12,000 monthly at one of its most at-risk locations. For nearly 50 years...

Interface Systems, a globally renowned managed service provider of security, actionable insights, and purpose-built networks for multi-location businesses, has released its 2024 State of Remote Video Monitoring in Retail Chains report. The detailed study analyzed over 2 million monitoring requests across 4,156 retail locations in the United States from September 2023 to August 2024. Offering valuable insights to strengthen store security and protect employees, the report provides an overv...

The hospitality industry drives economic growth and development by creating jobs, generating revenue, and initiating a ripple effect to improve profitability throughout the supply chain. The hospitality industry includes a vast number of small businesses, including hotels and restaurants. But what are the security challenges of these businesses, and how is the security marketplace serving those needs? We asked this week's Expert Panel Roundtable: How can technology address the security challenge...

While technology like cameras, alarms, and access control systems are crucial components, they are only as effective as the people who use and manage them and the systems that deploy them. When installing physical security systems, the focus should be on the holistic operation of the system rather than the functioning of individual components. However, in the end, overlooking critical factors can undermine the totality of system performance. We asked this week's Expert Panel Roundtable: Wha...

Audio might detect sounds like breaking glass or footsteps before a person even enters the field-of-view of a video camera. Audio also helps to provide context: Someone running in a video image might be suspicious, but the situation is different if they are yelling for help. Furthermore, audio enables operators to talk remotely to people on site, which can deter crime, de-escalate situations, or gather information. And yet, optimizing audio is often an overlooked aspect of physical security syst...

Interface Systems, a renowned managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, announced the launch of the Wobot AI-powered video analytics solution designed specifically for the quick-service restaurant (QSR) and retail industries. The innovative solution utilizes existing security camera infrastructure to deliver real-time insights that enable customers to streamline operations and protect assets. Interface Systems...

Suddenly, artificial intelligence (AI) is everywhere. The smart technology brings a range of benefits to our lives, from streamlining everyday tasks to making scientific breakthroughs. The advantages of AI and machine learning (ML) also include automating repetitive tasks, analyzing vast amounts of data, and minimizing human error. But how do these benefits apply to the physical security industry, and is there a downside? We asked this week’s Expert Panel Roundtable: What are the benefits,...