Interface Systems LLC News

Security systems are often seen as an investment, but usually not one that pays dividends. However, newer technologies are enabling end users to extend their efforts to cost-justify a security system beyond the mirage of “measuring what didn’t happen.” Nowadays, security systems provide quantifiable benefits that yield a return on customers’ investments. We asked this week’s Expert Panel Roundtable: How can security systems maximize return on investment (ROI)? 

Interface Systems, a managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses announced the integration of DMP alarm panels into its interactive Security Operations Centres (iSOCs). This underscores Interface’s mission to extend the capabilities of its iSOCs by seamlessly integrating leading business security solutions with the iSOC remote video monitoring technology. New possibilities The incorporation of DMP panels in...

According to the National Retail Federation’s (NRF) latest National Retail Security Survey, retail crime represented $112.1 billion in losses in 2022. To bring attention to this crucial issue, October 26 has been designated as ‘Fight Retail Crime Day’. In support of the NRF’s initiative, Interface Systems offers retailers best practices to fight retail crime. Increase software budgets As retail crime continues to evolve in scope and sophistication, so do retailers&rsqu...

Interface Systems, a pioneering managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses announced that it has expanded its customer offering by integrating the i3 International cloud-based video management and analytics platform into its interactive Security Operations Centers (iSOCs). i3 platform Interface iSOCs can now leverage real-time security camera feeds or access recorded footage captured by the i3 platform. The iSOC...

An organization’s security director manages a staff of security personnel, implements and enforces security policies and procedures, and generally ensures the safety of personnel and visitors to the organization’s premises. Over the years, the role of security director has expanded to include new disciplines such as cybersecurity. More and more, security directors are also taking a “seat at the table” as integral and critical members of a company’s management team....

There is safety in numbers, or so the expression goes. Generally speaking, several employees working together tend to be safer than a single employee working alone. Even so, some environments require that workers complete their jobs alone, thus presenting a unique combination of security vulnerabilities. The U.S. Occupational Safety and Health Administration (OSHA) defines a lone worker as “an employee working alone, such as in a confined space or isolated location.” We asked this we...

Interface Systems, a pioneering managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses announced the opening of a new state-of-the-art distribution center in Dallas, TX. In addition to creating new jobs, the 31,000-square-foot facility enhances Interface’s distribution capabilities to better serve its nationwide customers with expedited services. Author's quote “Interface builds complex integrated technolog...

As physical security technologies become more complex, it is incumbent on the dealer/integrator to have the skills and expertise needed to ensure that a system operates smoothly. The value of integrators increasingly rests on the skill sets they bring to bear when installing a system. If the skills are missing, there is a problem. We asked this week’s Expert Panel Roundtable: What missing skills among security integrators can cause problems for customers? 

Historically, the emphasis of security systems has been on reactivity, whether it’s providing video evidence of an incident or data to support a resulting investigation. Reactivity is core to impactful security, but increasingly, systems are also seeking to be more proactive. A proactive system seeks to prevent events from happening in the first place, thus mitigating the harm to an organization, and making the need for a reactive response moot. We asked this week’s Expert Panel Roun...

The role of the integrator/installer in the physical security marketplace is shifting as technologies evolve and applications expand. Integrators are being faced with a need to augment their expertise both in a wider range of systems and deeper into the specifics of each increasingly complex technology. At the end of the day, it falls to the integrator/installer to ensure a system performs as promised, however much a consultant or even a manufacturer might be involved in the process. We asked th...

Deployed across a wide range of devices, the Internet of Things (IoT) collects data to help business owners make decisions on a macro scale as well as at a granular level. The IoT is a network of physical devices embedded with sensors, software, and network connectivity that allows them to collect and share data. We called on this week's Expert Panel Roundtable to comment on the intersection of the IoT and physical security. We asked: How is the Internet of Things (IoT) increasing the effectiven...

Interface Systems, a managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses announced that BRIX Holdings, a multi-brand franchising company that specializes in the “better-for-you” QSR segment, has chosen Interface to deploy the managed network, business voice, PCI compliance, business security, and business intelligence solutions for all their franchise locations, including Red Mango Cafe, Smoothie Factory + Kitch...

Risk is a core concept in the practice of physical security. However, the risk is not always assessed effectively. Ideally, an organization's appetite for risk guides its security strategy and action planning to the minutest detail, including buying decisions for security equipment and systems. We asked this week's Expert Panel Roundtable: How does the concept of risk influence buying decisions in the security market?

Interface Systems, a managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses unveiled an intelligent voice-down system designed to automatically detect and discourage loitering and other suspicious activity in the perimeter of a store or restaurant. By utilizing modern AI-based cameras combined with customizable audio messages, auxiliary lighting, and sirens, the new voice-down system detects people and vehicles loitering or a...

Every security system is unique, of course. Specific to each installation are the problems the customer and the integrator may experience along their journey. However, given the installation of hundreds of physical security systems, there are commonalities that occur. We asked this week’s Expert Panel Roundtable: What are the major pain points when installing a physical security system?

Interface Systems, a managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses will join forces with Helzberg Diamonds, Signet Jewelers, and Brookfield Properties to conduct an educational session titled "Securing Mall-Based Retailers - Best Practices & Partnerships" at the upcoming RILA Retail Asset Protection Conference. Session panelists The panelists for the session include Tim Lapinski - Divisional Vice President, Helz...

Waba Grill Franchise (“WaBa”), one of the fast-casual chains that supports a healthy lifestyle, has chosen Interface Systems to implement the Restaurant Network Technology in a Box solution for over 190 WaBa franchise locations.  PCI-compliant network boxes Interface deployed its PCI-compliant network boxes that included purpose-built network and VoIP routers, firewall devices, WiFi access points, switches, and 4G LTE wireless WAN backup. The solution enables WaBa to...

Interface Systems, a managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses announces the winners of its ‘Tech for Good’ and ‘Women in STEM’ scholarships for the 2022-23 academic year. The two $5,000 scholarships are designed to help provide financial support to college students pursuing four-year STEM studies who have a passion for using technology to solve real-world problems. Life-Threatening situ...

Interface Systems, a managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses announces the launch of the Franchise Technology Acceleration Program designed to enable franchise brands and franchise operators to enhance safety and security, gain actionable insights on customer experience, and future-proof network and voice connectivity.  Supported by a dedicated Franchise Business Team led by Chad Leedy, Interface’s V...

The economic outlook for the year ahead is uncertain at best. Multiple lingering issues are in play, such as inflation, supply chain challenges, global instability, and a changing workforce. But to what extent does a shaky economy equate to a slowdown in the security market? We asked this week’s Expert Panel Roundtable: How does the wider economic climate impact the market for security products and services?

Interface Systems, a managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses unveiled a new brand identity reflecting the company’s evolution. With a new logo and a brand new website, the rebrand builds upon the company’s 27+ years of strength, stability, and growth, and underscores Interface’s mission to simplify operations, maximize ROI, and deliver relentless customer support for the nation’s top mul...

As much as we each seem to live in our own bubble, the reality is that everything is connected and we are all part of a greater whole. So it is with the security market, which can be both inward-focused and also play a role in the bigger societal picture. A couple of recent questions we posed to the Expert Panel Roundtable highlight how the security market can and should interact with society in general.

As cloud-based systems become more common, Video Surveillance as a Service (VSaaS) is becoming mainstream in the physical security marketplace. There are certainly benefits for manufacturers and end users, but we asked our Expert Panel Roundtable to focus on the benefits to the dealer channel. We asked this week’s Expert Panel Roundtable: What is the impact of video surveillance as a service (VSaaS) on security integrators?

For decades now, usernames and passwords have been a critical, and highly visible, element in data protection and cybersecurity. However, the use of passwords is a far-from-perfect approach to protecting access to computer systems. Nowadays, newer, more sophisticated forms of user identification and authentication have emerged on the scene. We asked this week’s Expert Panel Roundtable: Is the password on the brink of extinction in physical security? Why or why not?

As retailers get ready for a busy holiday shopping season, they also have to prepare for an increased risk of theft and violence against employees. Interface Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, shares insights and best practices to mitigate holiday season retail crime and aggression. According to the National Retail Federation’s 2022 retail security survey, 52.9% of retail...

The holiday season is marked by festive spirit and family celebrations, but it is also the busiest time of year for retailers. Busy shoppers willing to spend money are an upside to the holiday shopping season, and many businesses depend on the holiday rush as a critical element to having a successful year. A downside of a busy holiday season is an increase in retail security threats including shoplifting. We asked this week’s Expert Panel Roundtable: How can technology address loss prevent...

Interface Systems, a globally renowned managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, has announced that The Old Spaghetti Factory (OSF), a family-owned and operated restaurant chain with over 40 locations across 13 states, has chosen Interface’s suite of managed services to transform its network, voice and security infrastructure. Network upgrade The OSF IT team wanted to standardize network...

Interface Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, announced that MOD Pizza, the fast-casual pizza concept and one of the fastest-growing restaurant brands in North America, has chosen Interface to implement a comprehensive upgrade of physical security infrastructure for more than 420 of its company-owned restaurants. MOD Pizza By consolidating physical security operations...

Obtaining needed funding for security technology improvements often requires going to senior management with a hat in hand. But requests for more security funding from the C-suite may fall on deaf ears unless a security professional can make a compelling case for the needed expenditures. It starts with learning to speak in terms that resonate with upper management and also involves carefully analyzing the benefits of security investments to the broader enterprise. We asked this week’s Expe...

As retailers integrate their digital and physical shopping experiences to future-proof their business models, it’s never been more important to be aware of the cybersecurity vulnerabilities that can be created by digital transformation. As cybersecurity awareness month becomes a focus of discussion in October, Interface Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, shares...