Download PDF version Contact company

Boon Edam Inc., a global provider of in security entrances and architectural revolving doors, announced an expanded product training schedule for 2018 that includes all scheduled Factory trainings, Roadshow trainings throughout the USA and Canada, and webinars. Technical training events are free of charge to Boon Edam partners and integrators, and typically include two or three days of intensive product instruction and hands-on exercises that address the most common installation and maintenance issues in the field.

Product Education

Roadshow Trainings bring in-depth product education direct to the partner’s region. Each session focuses on the installation, service, maintenance and overall care of manual and automatic revolving doors, including the most-in demand product, the Tourlock security revolving door.

What’s unique about the Roadshow training is that a specially-engineered, full-size revolving door, with both automatic and manual parts, is shipped to each training location, often a hotel. Here, participants work together to assemble the door and experience multiple hands-on training sessions.

Due to growing demand after the Roadshow’s 2016 inaugural year, Boon Edam has expanded the schedule to 10 locations in 2018. This year, Atlanta, Baltimore, Denver, Minneapolis, Montreal, Boston, Chicago, and Houston will all host a Roadshow training. There will also be two specialized training opportunities in the company’s technical training centers located in San Jose and New York. Each two-day event includes one session of Revolving Door Training (TQM, Crystal TQ, Boon Assist TQ, TQA, Tourlock security revolving door), followed by a day of training on the most popular optical turnstiles, the Lifeline Series.

Annual Intensive Training Sessions

Intensive, one- to two-day Factory trainings are held four times a year (three in the spring and one in the fall) at Boon Edam Inc.’s headquarters in Lillington, NC. Participants will have both classroom and hands-on access to the widest range of Boon Edam products. In addition, the spring and fall factory trainings will follow an in-house, AAADM A156.27 certification course on public use revolving doors.

Zac Ellett, Technical Training Resources Manager, has been the driving force behind the Training Roadshows and the overall expansion of the company’s training programs. As the sessions are free of charge, the only costs attendees incur are travel and hotel, except the AAADM certification (which requires a fee). Boon Edam’s Technical Training Program mission is to enable its valued partners to build positive, long-term relationships with end-user customers and operate more independently through the transfer of technical knowledge.

 “Technical training has been a proven win/win/win for us, the partner, and the end user customer. Our goal is to deliver a wide array of low-cost options for technical training, so we can empower our partners to delight their customers,” said Ellett. “The response so far to our Roadshow training has been overwhelmingly positive, and we are committed to supporting our partners in new Roadshow locations in 2018,” Ellett concluded.

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version Download PDF version

In case you missed it

What Is The Impact Of Remote Working On Security?
What Is The Impact Of Remote Working On Security?

During the coronavirus lockdown, employees worked from home in record numbers. But the growing trend came with a new set of security challenges. We asked this week’s Expert Panel Roundtable: What is the impact of the transition to remote working/home offices on the security market?

Water Plant Attack Emphasizes Cyber’s Impact On Physical Security
Water Plant Attack Emphasizes Cyber’s Impact On Physical Security

At an Oldsmar, Fla., water treatment facility on Feb. 5, an operator watched a computer screen as someone remotely accessed the system monitoring the water supply and increased the amount of sodium hydroxide from 100 parts per million to 11,100 parts per million. The chemical, also known as lye, is used in small concentrations to control acidity in the water. In larger concentrations, the compound is poisonous – the same corrosive chemical used to eat away at clogged drains. The impact of cybersecurity attacks The incident is the latest example of how cybersecurity attacks can translate into real-world, physical security consequences – even deadly ones.Cybersecurity attacks on small municipal water systems have been a concern among security professionals for years. The computer system was set up to allow remote access only to authorized users. The source of the unauthorized access is unknown. However, the attacker was only in the system for 3 to 5 minutes, and an operator corrected the concentration back to 100 parts per million soon after. It would have taken a day or more for contaminated water to enter the system. In the end, the city’s water supply was not affected. There were other safeguards in place that would have prevented contaminated water from entering the city’s water supply, which serves around 15,000 residents. The remote access used for the attack was disabled pending an investigation by the FBI, Secret Service and Pinellas County Sheriff’s Office. On Feb. 2, a compilation of breached usernames and passwords, known as COMB for “Compilation of Many Breaches,” was leaked online. COMB contains 3.2 billion unique email/password pairs. It was later discovered that the breach included the credentials for the Oldsmar water plant. Water plant attacks feared for years Cybersecurity attacks on small municipal water systems have been a concern among security professionals for years. Florida’s Sen. Marco Rubio tweeted that the attempt to poison the water supply should be treated as a “matter of national security.” “The incident at the Oldsmar water treatment plant is a reminder that our nation’s critical infrastructure is continually at risk; not only from nation-state attackers, but also from malicious actors with unknown motives and goals,” comments Mieng Lim, VP of Product Management at Digital Defense Inc., a provider of vulnerability management and threat assessment solutions.The attack on Oldsmar’s water treatment system shows how critical national infrastructure is increasingly becoming a target for hackers as organizations bring systems online “Our dependency on critical infrastructure – power grids, utilities, water supplies, communications, financial services, emergency services, etc. – on a daily basis emphasizes the need to ensure the systems are defended against any adversary,” Mieng Lim adds. “Proactive security measures are crucial to safeguard critical infrastructure systems when perimeter defenses have been compromised or circumvented. We have to get back to the basics – re-evaluate and rebuild security protections from the ground up.” "This event reinforces the increasing need to authenticate not only users, but the devices and machine identities that are authorized to connect to an organization's network,” adds Chris Hickman, Chief Security Officer at digital identity security vendor Keyfactor. “If your only line of protection is user authentication, it will be compromised. It's not necessarily about who connects to the system, but what that user can access once they're inside. "If the network could have authenticated the validity of the device connecting to the network, the connection would have failed because hackers rarely have possession of authorized devices. This and other cases of hijacked user credentials can be limited or mitigated if devices are issued strong, crypto-derived, unique credentials like a digital certificate. In this case, it looks like the network had trust in the user credential but not in the validity of the device itself. Unfortunately, this kind of scenario is what can happen when zero trust is your end state, not your beginning point." “The attack on Oldsmar’s water treatment system shows how critical national infrastructure is increasingly becoming a target for hackers as organizations bring systems online for the first time as part of digital transformation projects,” says Gareth Williams, Vice President - Secure Communications & Information Systems, Thales UK. “While the move towards greater automation and connected switches and control systems brings unprecedented opportunities, it is not without risk, as anything that is brought online immediately becomes a target to be hacked.” Operational technology to mitigate attacks Williams advises organizations to approach Operational Technology as its own entity and put in place procedures that mitigate against the impact of an attack that could ultimately cost lives. This means understanding what is connected, who has access to it and what else might be at risk should that system be compromised, he says. “Once that is established, they can secure access through protocols like access management and fail-safe systems.”  “The cyberattack against the water supply in Oldsmar should come as a wakeup call,” says Saryu Nayyar, CEO, Gurucul.  “Cybersecurity professionals have been talking about infrastructure vulnerabilities for years, detailing the potential for attacks like this, and this is a near perfect example of what we have been warning about,” she says.  Although this attack was not successful, there is little doubt a skilled attacker could execute a similar infrastructure attack with more destructive results, says Nayyar. Organizations tasked with operating and protecting critical public infrastructure must assume the worst and take more serious measures to protect their environments, she advises. Fortunately, there were backup systems in place in Oldsmar. What could have been a tragedy instead became a cautionary tale. Both physical security and cybersecurity professionals should pay attention.

How Have Security Solutions Failed Our Schools?
How Have Security Solutions Failed Our Schools?

School shootings are a high-profile reminder of the need for the highest levels of security at our schools and education facilities. Increasingly, a remedy to boost the security at schools is to use more technology. However, no technology is a panacea, and ongoing violence and other threats at our schools suggest some level of failure. We asked this week’s Expert Panel Roundtable: How have security solutions failed our schools and what is the solution?