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Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SecurityInformed.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organizations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organizations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritizes use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
The smart home market has seen significant growth since 2010. Specifically, less than 0.5% of homes in the American region had connected home devices such as thermostats, lighting, security and entertainment in 2010; by the end of 2017, nearly 12% of households in the region will have connected home devices, an average of six devices per home. The success of smart homes started with professional security providers offering bundled packages, focused mostly on security monitoring. However, due to the cost of professional contracts, consumers began to embrace the do-it-yourself (DIY) approach. Despite the challenges and opportunities that come with professional and DIY approaches, the momentum of smart home growth depends on these two approaches working symbiotically. Smart Home Technology Partnerships A few recent examples include the relationship with Vivint and Best Buy and Vivint with Sprint. In most cases, Best Buy is a competitor to Vivint because a consumer can buy point devices and ecosystem and install it themselves or enlist the help of the Geek Squad. Even more recently, Nest announced optional professional monitoring with its Nest Secure products in partnership with MONI. Although this approach isn’t new, Scout Alarm, LiveWatch and SimpliSafe already have similar approaches, it continues to stress the need to combine multiple channels and approaches to the smart home market. Moreover, these are examples of symbiotic partnerships that will help the total market. In 2017, there were about 122 million smart home devices shipped globally. The retail channel represented about 62 percent of all device shipments in 2017 and will represent about 70 percent in 2021. Despite the increased demand for professional installation, the do-it-for me approach, most the volume remains with ad-hoc purchases. This includes a consumer video camera or a smart thermostat purchase from a retailer or when a consumer wants to add devices to an existing professionally installed system, they often will buy products from retail. There is a growing needto combine multiplechannels and approachesto the smart home market Furthermore, the multiple-system operator (MSO) and professional security provider channels will be evenly split in 2017; however, by 2021, the MSO channel is expected to be double the market size of the security provider channel. The primary reason for this rapid change over five years is the lack of professional security providers in EMEA and APAC; as a result, MSOs will dominate the professional channels in these regions, while across North America, security providers will maintain a strong market presence. Top Trends In Smart Homes A few of the top trends in smart homes to watch out for over the next 12-24 months include user interface, flexible services, cyber security and adjacent markets. The user interface trend continues to evolve for the smart home. Although voice commands are trending towards becoming the new user interface beyond 2017, the voice will not be the only means to control and interact with the smart home. Mobile phones or tablets will still be required to configure most devices. This means that although the Amazon Echo can control a WeMo plug, the consumer will still be required to download the WeMo app and configure the device. However, after the device is added to the same network as the Echo, the app is no longer needed on a day-to-day basis. Displays will also become increasingly popular throughout homes because the smart home is becoming increasingly isolating. Mobile phones or tablets will still be required to configure most devices in future smart homes DIY ecosystems such as Wink or SmartThings or Philips Hue lighting are often limited to one person with one mobile device. As a result, other members of the household would need access to that mobile device or would need access on their own device after being authorized by the primary user (all assuming a smart speaker is not being used). This is very limiting and the user experience is negatively affected. (Voice assistants like Google Home have added a feature to allow multiple accounts using voice recognition, which will help personalize smart homes.) However, displays in the home are a way to access all devices for anyone in the home. Smart Home Equipment Cost Flexible service offerings and pricing is already taking shape across smart home offerings. DIY installed smart home systems such as Scout Alarm already offer no contract monitoring. Professional monitoring companies are already offering no contract pricing and providers such as Comcast are looking to pilot programs for just video monitoring bundled with Internet for a low monthly fee. Options for financing are also going to become commonplace. Smart home equipment is expensive, especially when attempting out outfit a modest size home (2,500 square feet +). Immediate access to services is becoming more critical. This means consumers should be able to access on-demand service options directly from a mobile device to activate or deactivate professional monitoring. Lastly, pricing still needs to come down for many smart home devices but there is a threshold. Since many smart home devices today do not have a recurring monthly fee, the cost of maintaining mobile apps, platforms and support services must be propped up by higher device prices. However, companies can look to offset some cost by sourcing different material. According to the IHS Markit Teardowns Team, the cost of the metal ring on the Nest 3rd Generation thermostat is $10, which is more expensive than the LCD display which comes in at $9. In comparison, the Ecobee3’s most expensive part is the LCD screen at about $4.00. As a result, the Ecobee3 costs nearly $20 less to manufacture compared with the Nest 3rd Generation thermostat. Smart Home Security Securing the smart home will be a hot topic over the next 12 months. One method of change will be manufacturers requiring consumers to change default passwords. Manufacturers need to start requiring consumers to change passwords before a product can be used. Home routers, for example, often use ‘admin’ as the username and ‘password’ as the password and most users never change these. For elder care, door/window sensors and motion sensors could be used in combination with software to monitor routine The challenge that many consumers and suppliers face today is that many passwords are built directly into the firmware and the consumer has no way of making changes. As a result, the integrity of the device comes down to the supplier. As threats become more severe with ransomware and other botnet attacks, manufacturers will need to implement additional thresholds of threat assessments to keep consumers safe. One method involves two-factor authentication. IHS Markit expects the monetization of cyber-security for residential customers to start appearing in 2018. This means that security service providers would monitor network traffic for the consumer. The software would not be monitored or implemented directly by the consumer; instead, the service provider will take care of all the monitoring of network traffic. What this means is that the software or router would monitor network traffic for patterns and manage which servers are pinged by IoT devices such as consumer video cameras. Care Homes And Insurance Companies Although the compound annual growth rate (CAGR) for smart home device revenue is set to exceed 50% through 2021, the growth could be much higher with support from adjacent markets such as elder care, construction/developers and insurance companies. For elder care, door/window sensors and motion sensors could be used in combination with the software to monitor routine. If an elderly person suddenly changes their routine, this would alert caregivers. This same premise can be used in professional elderly care settings to help staff prioritize patient needs. IHS Markit expects the monetization of cyber-security for residential customers to startappearing in 2018 Working with insurance companies is another method of reaching the customer with smart home devices; however, the use of insurance is highly fragmented across regions. As a result, North America is the best opportunity as of 2017 to partner with insurance companies. Furthermore, insurance companies are mostly interested in managing the entire ecosystem. Blending Professional And DIY Smart Homes While offering subsidized equipment (smoke detectors and water leak detection) can reduce claims, insurance companies need to have full access to the data – as a result, they are more interested in creating their own platform from scratch or working with a provider to support data analysis. Working closely with builders will also continue to gain traction, especially across EMEA and APAC. By working closely with builders, this reduces the challenges associated with B2C channels and the overall cost of the system can be masked by the mortgage payment, resulting in more system installations with less distribution expense. Overall, the line between professional and DIY smart home is blending. CEDIA and Amazon recently announced a collaboration and Netgear Arlo announced the first wire-free and battery-operated ONVIF compliant camera. With the combination of voice-control, consultations from Amazon and Best Buy, the reduction in the pile of smart home hubs in the basement as more protocols are embedded in gateways/routers, and no further need for the special Apple chip for HomeKit compliance after iOS 11, smart homes are becoming easier to achieve both for consumers and professionals.
ASAP-to-PSAP technology automates communications between alarm monitoring companies & PSAPs and dispatches emergency service In April 2015, Cary, N.C., adopted a technology called Automated Secure Alarm Protocol to Public Safety Answering Point (ASAP-to-PSAP), but currently they are among only a handful of emergency 911 call response locales that use ASAP-to-PSAP technology in the United States. Commander Scott Edson of the Los Angeles County Sheriff’s Department, speaking to a seminar gathering at ISC West, emphasized the importance of rolling out more implementations of ASAP-to-PSAP. The technology benefits residential and commercial alarm monitoring companies and their customers by eliminating dispatching errors and speeding dispatching times. There are 6,500 PSAPs that respond to emergency 911 calls in the United States. They take more than 250 million 911 phone calls per year from the public and from central station alarm monitoring companies. PSAPs then route the information from 911 calls to the right emergency service and then dispatch police or fire services. ASAP-to-PSAP technology automates the communications between alarm monitoring companies and PSAPs and dispatches the emergency service. The Central Station Alarm Association, the Association of Public Safety Communications Officials and Vector Security developed the software technology back in 2009. So what’s the implementation hold-up? “As always, funding is the issue,” says Ron Lander, CPP, principal with Ultrasafe Security Specialists in Norco, Calif. “The cities don’t want to spend the money. The central stations want to implement it. They say it will reduce personnel needs.” Replacing central station phone calls with data entered by a central station operator offers three major benefits, according to a PowerPoint presentation developed by Bill Hobgood, project manager with the Richmond, Va., Public Safety Team. First, it eliminates telephone calls between alarm monitoring companies and PSAPs, which take up time that could be spent with individual 911 callers, who might be in immediate physical danger. It eliminates the inevitable miscommunications between two human beings talking on the telephone – “Speak up, I can’t hear you.” “Was that Fourth Street or Fifth Street?” “Oh, Fifth Avenue, sorry.” Then there are also communications problems related to language in our increasingly multi-cultural society. Finally, and perhaps most important, it speeds the processing and response times by crucial minutes. Research shows that an ASAP communication takes 15 seconds or less to dispatch police or fire units. By comparison, a telephone communication takes 1.5 to 3 minutes or more to dispatch units. Upon implementing ASAP-to-PSAP, there was a 13 percent drop in the number of police alarms handled by telephone An ASAP application carries out three tasks. It translates data from the alarm monitoring company into a format that the PSAP technology can read and process. Second, it updates the alarm monitoring company on the status of the alarm— message accepted and referred to the right emergency service or rejected for one reason or another. Finally, an ASAP application provides continuing updates including cancellation notices from the alarm monitoring company, notices that emergency service has been dispatched, notices that emergency responders have arrived at the scene and notices that events have been closed out. Houston implemented the technology in 2011 and has reaped enormous benefits. According to Bill Hobgood, Houston encompasses 634 square miles, has a population of 2.3 million people and runs the nation’s fourth largest PSAP. The city receives more than 2,600 police alarms weekly from 43,000 alarm systems monitored by three alarm companies. Upon implementing ASAP-to-PSAP, there was a 13 percent drop in the number of police alarms handled by telephone. Non-emergency telephone calls declined by 15 percent. The PSAP estimates that it is saving $1 - $2 million annually. What about accuracy and response times? Hobgood studied results in his own city of Richmond as well as York County, Va., in the Tidewater region, both of which implemented ASAP-to-PSAP in 2011. Hobgood’s study found that when the system eliminated call-taker involvement, it eliminated spelling mistakes and accidental transposition of street address numbers. It also eliminated problems related to low-volume headsets and accents. Those are impressive business and performance improvements, which is driving Commander Edson’s interest in rolling out more implementations.
Visitors to The Security Event will be among the first to see live demonstrations of some of the latest products to be launched by Tyco, the security division of Johnson Controls. A wide range of access control, intrusion and video products from the American Dynamics, Exacq, Illustra, Bentel, CEM Systems, DSC, Kantech, Software House and Visonic brands, which are supplied under the Tyco umbrella, will be on show on stand SE102. These include: Access Control Credential iotega, an all-in-one smart security and home automation platform for residential and small commercial properties A new camera to cloud solution which provides a cost-saving and efficient and method of managing IP cameras and securely storing video in the cloud. The recently launched Illustra Flex IR 30 x PTZ cameras which have adaptive IR illumination that adjusts the intensity of the IR in line with the operator controlled zoom setting of the camera. A new 8 channel VideoEdge Deep Intelligence Network Video Recorder (NVR), which utilizes machine learning techniques with the help of a powerful Graphic Processing Unit (GPU). This optimizes the ability of the NVR to display highly accurate video intelligence compared to standard methods of video analytics. Kantech EntraPass software which enables users to operate any number of doors where card access is required and provides support for a server based Go Pass mobile App that allows card holders to use their mobile phones as an access control credential. iotega, an all-in-one smart security and home automation platform for residential and small commercial properties. Commercial Security Exhibition Tyco is a Founding Partner of The Security Event which takes place at the NEC Birmingham on 9-11th April, 2019 and is intended to fulfill the need for a UK focused commercial security exhibition. “The opportunity to take an active role as a Founding Partner in an industry event which will be at a location which so many of our customers consider ‘home’, is extremely welcome,” said Gordon Morrison, GB Sales Director for the Tyco Security Products access control and video brands. “The concept, focus and size of the show makes it ideal for us to showcase our unified fits with our requirements and plans for a major part of our business."
On the heels of the release of Ocularis 5.0, OnSSI has now announced the introduction of several new technology integrations for its recently released VMS with C2P’s software solution. Ocularis 5.0, which is based on a new recorder, maximizes HDD storage effectiveness with dynamic data management for automatic storage load balancing, End-to-End 256 bit AES Encryption and edge recording support. The newly certified integrations with Ocularis 5.0, provide security professionals with valuable situational information across a wide range of applications including banking, access control, asset tracking, license plate recognition and point-of-sale. “The correlation of video and data creates an extremely effective and intelligent security solution,” said Ken LaMarca, VP of Sales and Marketing, OnSSI. “Ocularis’ open architecture not only makes this integration possible, it results in a powerful tool that meets a variety of demanding applications and delivers comprehensive intelligence across multiple platforms. Most important, beyond the power of these integrations, the systems provide vital information, better enabling the operators to assess emerging situations and provide them with information to choose an appropriate course of action.” Details On These Integrations Are As Follows: Banking Integrations with Diebold and Fiserv for teller terminals and ATM deployments allow for TCP/IP text and/or events to be streamed live directly to Ocularis in the form of JPEG images. The TCP/IP data is also stored as texts for forensic searches afterwards. All banking transactions are time synchronized with area video surveillance in real-time and includes real-time charting of specific events. Access Control These integrations with Axis, DMP, DSX, FST21, Hirsch, ISONAS, Keri Systems, Keyscan, and RBH provide for real-time access control activity and user defined, real-time on-screen event annotation. The seamless integration with OnSSI provides real-time analytics which enables users to define rules based on the text received from the access control system. These rules are then used to engage the full power of the Ocularis Event Fusion engine to push video of the event to predefined client screens, lock/unlock doors, blow horns, turn PTZs, send email and SMS alerts, etc. The C2P framework also includes a powerful text search tool, linking all texts received from the access control system with stored surveillance video. Reports are available for export as CSV files and also as video evidence. Asset Tracking Traditional asset tracking is enhanced by this integration, allowing users of Visonic RFID or generic bar code readers to see real-time onscreen notifications of asset activity, as well as email and SMS alerts. The information can be exported for video evidence or as a CSV file for reporting purposes. License Plate Recognition This LPR integration with ELSAG, HTS, Inex/Zamir, Mango, PlateSmart and Vigilant Solutions provides users with real-time onscreen confirmation of LPR activities, the ability to graph specific events, and time synchronization of all license plate reads with area surveillance video. Onscreen event connotation, email and SMS alerts, a powerful search tool for all LPR text, and stored video are included. Exports include reports as a CSV file or video evidence. Point-Of-Sale Integrations with IBM RMS, LOC, Micros, NCR Radiant, and POSitouch provide for all POS transactions to be time-synchronized with all Ocularis surveillance video. Real-time features include onscreen POS terminal activity, time graphing of specific events and POS transaction analytics enabling users to quickly find activities of interest. User-defined event annotation via onscreen messaging and push video, email and SMS alerts are also included. Video evidence can easily be exported as CSV files or displayed onscreen as a camera view. “Working with OnSSI to accomplish this integration has been a smooth and positive experience thanks to the open architecture of Ocularis 5.0,” said Paul Eaton, President and CTO, C2P. “The solution efficiently addresses the complexities of bringing together video and data for highly effective use in security applications.”
Company will deliver critical information needed to respond to security situations Tyco Security Products, part of Tyco, the world’s largest pure-play fire protection and security company, will be featuring an expanding portfolio of integrated solutions at IFSEC International 2015, 16-18 June on Stand D1100. This group of unified technologies provides intelligent solutions and services, delivering to customers the critical information needed to respond to the most demanding of security situations – no matter the size of their business. “At all levels of the market, demand is increasing for sensors, cameras and readers that can provide intelligence individually and as part of a unified solution, offering additional intelligence and value beyond the traditional confines of security,” said Leon Langlais, Senior Director of Growth Markets and Regional Strategy, Tyco Security Products. “Our unique ability to capture, analyze and deliver actionable intelligence to customers — at nearly any level — is part of the innovation and leadership that Tyco Security Products brings to the market today and drives our development for the future.” Victor Unified Platform The solutions being displayed at IFSEC highlight several examples of the company's commitment to providing a portfolio of unified, intuitive solutions that offer additional flexibility, mobility and intelligence for the customer. This begins with the victor unified platform which provides complete video and access system management from a single interface and a single database. Illustra Edge Cameras Leading the introductions from the Tyco Security Products video surveillance portfolio is the new line of Illustra Edge cameras, a complete high definition video system combining an Illustra IP camera, pre-installed exacqVision video management system (VMS) software and SD card storage into one, out-of-the-box solution. "At all levels of the market, demand is increasing for sensors, cameras and readers that can provide intelligence individually" Kantech KT-1 Ethernet One Door Controller On the access control side, the new Kantech KT-1 Ethernet one door controller is an economical, yet feature rich controller that was designed with installers in mind. With a simple network connection and the push of a touch sensitive button, the KT-1 controller is automatically detected and enrolled on the EntraPass security management system, making it quick and simple to install. PowerSeries Neo 1.1 PowerSeries Neo 1.1 from DSC is an innovative solution for residential and scalable commercial installations that combines the flexibility of a modular, hardwired system with the simplicity of a wide range of wireless devices and peripherals. PowerSeries Neo leverages PowerG – the security industry’s leading-edge wireless intrusion technology – and features innovative alarm verification solutions, along with a comprehensive remote service software suite for intuitive management and the new DSC PowerSeries Neo GO mobile app for remote system management. Full Suite Of New Products For Demonstration In addition to these headline solutions, Tyco Security Products will be demonstrating a full suite of new products including: American Dynamics VideoEdge NVR v4.6 which has the unique ability to provide up to 84 dynamic H.264 video streams per NVR cluster without the need for any dedicated transcoding server. CEM AC2000 WEB which makes it easier to securely access key AC2000 access control functionality anywhere through a web browser. The Elpas Personal Security solution provides man-down detection with GPS and room location for real-time location-based security monitoring to help protect staff members in high-risk work environments. exacqVision v7.0 which features new overlays in the live client to quickly and easily control audio, activate triggers, send an email notification, export video and automatically manage multi-streaming, selecting the best stream to show. Software House C•CURE 9000 v2.4 which introduces new visitor management functionality, area pass-through, and building automation monitoring capabilities. The Sur-Gard SG-System 5 virtual receiver which features visual verification support to significantly reduce incremental costs incurred by false alarms, compatible with the DSC PowerSeries Neo platform. The Visonic PowerMaster v18 wireless intrusion and security solution features the PowerMaster-33 “hidden” panel that can be used without a built-in keypad and the KP-250 wireless keypad. For more information on the full Tyco Security Products portfolio, please visit Stand D1100.
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