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Insider threat programs started with counter-espionage cases in the government. Today, insider threat programs have become a more common practice in all industries, as companies understand the risks associated with not having one. To build a program, you must first understand what an insider threat is. An insider threat is an employee, contractor, visitor or other insider who have been granted physical or logical access to a company that can cause extensive damage. Damage ranges from emotional or physical injury, to personnel, financial and reputational loss to data loss/manipulation or destruction of assets. Financial and confidential information While malicious insiders only make up 22% of the threats, they have the most impact on an organization Most threats are derived from the accidental insider. For example, it’s the person who is working on a competitive sales pitch on an airplane and is plugging in financial and confidential information. They are working hard, yet their company’s information is exposed to everyone around them. Another type of insider, the compromised insider, is the person who accidentally downloaded malware when clicking on a fake, urgent email, exposing their information. Malicious insiders cause the greatest concerns. These are the rogue employees who may feel threatened. They may turn violent or take action to damage the company. Or you have the criminal actor employees who are truly malicious and have been hired or bribed by another company to gather intel. Their goal is to gather data and assets to cause damage for a specific purpose. While malicious insiders only make up 22% of the threats, they have the most impact on an organization. They can cause brand and financial damage, along with physical and mental damage. Insider threat program Once you determine you need an insider threat program, you need to build a business case and support it with requirements. Depending on your industry, you can start with regulatory requirements such as HIPAA, NERC CIP, PCI, etc. Talk to your regulator and get their input. Everyone needs to be onboard, understand the intricacies of enacting a program Next, get a top to bottom risk assessment to learn your organization’s risks. A risk assessment will help you prioritize your risks and provide recommendations about what you need to include in your program. Begin by meeting with senior leadership, including your CEO to discuss expectations. Creating an insider threat program will change the company culture, and the CEO must understand the gravity of his/her decision before moving forward. Everyone needs to be onboard, understand the intricacies of enacting a program and support it before its implemented. Determining the level of monitoring The size and complexity of your company will determine the type of program needed. One size does not fit all. It will determine what technologies are required and how much personnel is needed to execute the program. The company must determine what level of monitoring is needed to meet their goals. After the leadership team decides, form a steering committee that includes someone from legal, HR and IT. Other departments can join as necessary. This team sets up the structure, lays out the plan, determines the budget and what type of technologies are needed. For small companies, the best value is education. Educate your employees about the program, build the culture and promote awareness. Teach employees about the behaviors you are looking for and how to report them. Behavioral analysis software Every company is different and you need to determine what will gain employee support The steering committee will need to decide what is out of scope. Every company is different and you need to determine what will gain employee support. The tools put in place cannot monitor employee productivity (web surfing). That is out of scope and will disrupt the company culture. What technology does your organization need to detect insider threats? Organizations need software solutions that monitor, aggregate and analyze data to identify potential threats. Behavioral analysis software looks at patterns of behavior and identifies anomalies. Use business intelligence/data analytics solutions to solve this challenge. This solution learns the normal behavior of people and notifies security staff when behavior changes. This is done by setting a set risk score. Once the score crosses a determined threshold, an alert is triggered. Case and incident management tools Predictive analytics technology reviews behaviors and identifies sensitive areas of companies (pharmacies, server rooms) or files (HR, finance, development). If it sees anomalous behavior, it can predict behaviours. It can determine if someone is going to take data. It helps companies take steps to get ahead of bad behavior. If an employee sends hostile emails, they are picked up and an alert is triggered User sentiment detection software can work in real time. If an employee sends hostile emails, they are picked up and an alert is triggered. The SOC and HR are notified and security dispatched. Depending on how a company has this process set-up, it could potentially save lives. Now that your organization has all this data, how do you pull it together? Case and incident management tools can pool data points and create threat dashboards. Cyber detection system with access control An integrated security system is recommended to be successful. It will eliminate bubbles and share data to see real-time patterns. If HR, security and compliance departments are doing investigations, they can consolidate systems into the same tool to have better data aggregation. Companies can link their IT/cyber detection system with access control. Deploying a true, integrated, open system provides a better insider threat program. Big companies should invest in trained counterintelligence investigators to operate the program. They can help identify the sensitive areas, identify who the people are that have the most access to them, or are in a position to do the greatest amount of harm to the company and who to put mitigation plans around to protect them. They also run the investigations. Potential risky behavior Using the right technology along with thorough processes will result in a successful program You need to detect which individuals are interacting with information systems that pose the greatest potential risk. You need to rapidly and thoroughly understand the user’s potential risky behavior and the context around it. Context is important. You need to decide what to investigate and make it clear to employees. Otherwise you will create a negative culture at your company. Develop a security-aware culture. Involve the crowd. Get an app so if someone sees something they can say something. IT should not run the insider threat program. IT is the most privileged department in an organization. If something goes wrong with an IT person, they have the most ability to do harm and cover their tracks. They need to be an important partner, but don’t let them have ownership and don’t let their administrators have access. Educating your employees and creating a positive culture around an insider threat program takes time and patience. Using the right technology along with thorough processes will result in a successful program. It’s okay to start small and build.
Today, the world is connected like never before. Your watch is connected to your phone, which is connected to your tablet and so on. As we’ve begun to embrace this ‘smart’ lifestyle, what we’re really embracing is the integration of systems. Why do we connect our devices? The simplest answer is that it makes life easier. But, if that’s the case, why stop at our own personal devices? Connection, when applied to a business’ operations, is no different: it lowers effort and expedites decision making. Integrating security systems Systems integration takes the idea of connected devices and applies it to an enterprise Systems integration takes the idea of connected devices and applies it to an enterprise, bringing disparate subcomponents into a single ecosystem. This could mean adding a new, overarching system to pull and collect data from existing subsystems, or adapting an existing system to serve as a data collection hub. Regardless of the method, the purpose is to create a single, unified view. Ultimately, it’s about simplifying processes, gaining actionable insights into operations and facilitating efficient decision-making. Although integration is becoming the new norm in other areas of life, businesses often opt out of integrating security systems because of misconceptions about the time and resources required to successfully make the change. So, instead of a streamlined operation, the various security systems and devices are siloed, not communicating with each other and typically being run by different teams within an organization. Time-Intensive process When systems are not integrated, companies face a wide range of risks driven by a lack of transparency and information sharing, including actual loss of property or assets. For example, a team in charge of access control is alerted to a door being opened in the middle of the night but can’t see what exactly is taking place through video surveillance. Without integrated systems they have no way of knowing if it was a burglar, an equipment malfunction or a gust of wind. Without integration between systems and teams, the ability to quickly put the right pieces in front of decision makers is missing. Instead, the team would have to go back and manually look for footage that corresponds with the time a door was open to figure out which door it was, who opened it and what happened after, which can be a time-intensive process. Integrating access control and surveillance systems Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it This slowed response time adds risk to the system. Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it. Security systems can do more than communicate that theft or vandalism occurred. Properly integrated, these systems alert users of pre-incident indicators before an event happens or deter events altogether. This gives teams and decision makers more time to make effective decisions. Integrating access control and surveillance systems allows for a more proactive approach. If a door is opened when it’s not supposed to be, an integrated system enables users to quickly see what door was opened, who opened it and make a quick decision. Integrated solutions are more effective, more efficient and help drive cost-saving decisions. Ideally, companies should establish integrated solutions from the start of operations. This allows companies to anticipate problems and adjust accordingly instead of reacting after an incident has occurred. Security camera system Although starting from the beginning is the best way to ensure comprehensive security, many companies have existing security systems, requiring integration and implementation to bring them together. Typically, companies with established security systems worry about the impact to infrastructure requirements. Is additional infrastructure necessary? How and where should it be added? What financial or human resources are required? These concerns drive a mentality that the benefits gained from an integrated solution aren’t worth the costs of implementation. Thankfully, this is becoming less of a problem as security providers, like Twenty20™ Solutions, work to offer adaptable solutions. With flexible options, operators don’t worry about adding or replacing infrastructure to align with a provider’s model. This allows users to monitor camera footage and gate traffic from one system If a company has an existing security camera system, but identifies a need for access control, a modern integrated solution provider can supply the gates for access points and equip the gates and cameras with the technology to connect the two. This allows users to monitor camera footage and gate traffic from one system. This model also spares operators additional costs by using a sole vendor for supplemental needs. Overall management of security While a single, unified system is beneficial for cost saving, it can also help the overall management of security. The ability to view all operating systems in one dashboard allows security personnel to manage a site from any location, reducing the expense and effort required to manage a system. The mobile world today means security directors no longer need to be in a centralized operations center to see alerts and make decisions. This simplifies processes by allowing users to quickly see an alert, pull up a camera, delete a user or check an access log from a phone. Modern networks are secure and accessible to those with permissions, without requiring those users to be physically present. Consolidating security systems is the first step companies can take toward streamlining work, information and costs. The next step is integrating all sites, both remote and on-grid. Energy and communication technology The integration of sites and systems turns mountains of data and information into actionable intelligence Traditional methods demanded two systems: one for on-grid facilities and another for off-grid locations. With advancements in energy and communication technology, the need for multiple systems is gone. Data from remote sites can be safely and securely fed into an existing system. These remote locations may gather, distribute and manage data in a different manner than a connected system due to the cost of transmission via remote connections (i.e., cellular or satellite connection). The end result, however, is a consistent and holistic view of operations for the decision maker. The integration of sites and systems turns mountains of data and information into actionable intelligence. With connected devices monitoring occurrences at individual sites, as well as events across locations, the data tells a story that is unhindered by operational silos or physical space. Identifying patterns and trends Instead of providing 10 hours-worth of footage that may or may not be relevant, system analytics can provide users with the specific set of information they need. Incidents once discarded as ‘one-off’ events can now be analyzed and data-mapped to identify patterns and trends, directing future resources to the most critical areas first. Consumers are increasingly expecting everything they need to be right where they need it – and businesses are right behind them. The current generation of security professionals are increasingly expecting the simplicity of their everyday personal tasks to be mirrored in enterprise systems, which means giving them the ability to see what matters in one place. A unified system can provide just that, a single view to help simplify processes, promote cost saving and accelerate decision making.
Artificial intelligence (AI) is improving everyday solutions, driving efficiency in ways we never imagined possible. From self-driving cars to intelligent analytics, the far-reaching impacts of Deep Learning-based technology empower human operators to achieve results more effectively while investing fewer resources and less time. By introducing AI, solutions are not merely powered by data, but they also generate valuable intelligence. Systems which were once leveraged for a narrow, dedicated purpose, can suddenly be engaged broadly across an organization, because the previously under-utilized data can be harnessed for enhancing productivity and performance. Video Analytics Software When it comes to physical security, for instance, video surveillance is a standard solution. Yet, by introducing AI-driven video analytics software, video data can be leveraged as intelligence in previously inaccessible ways. Here are some examples of how diverse organizations are using AI-based video intelligence solutions to enhance security and performance with searchable, actionable and quantifiable insights. The video intelligence software processes and analyses video to detect all the people and objects that appear Law enforcement relies on video surveillance infrastructure for extracting investigation evidence and monitoring people and spaces. Instead of manual video review and live surveillance – which is prone to human error and distraction – police can harness video content analysis to accelerate video investigations, enhance situational awareness, streamline real-time response, identify suspicious individuals and recognize patterns and anomalies in video. The video intelligence software processes and analyses video to detect all the people and objects that appear; identify, extract and classify them; and then index them as metadata that can be searched and referenced. Maintaining Public Safety For law enforcement, the ability to dynamically search video based on granular criteria is critical for filtering out irrelevant details and pinpointing objects of interest, such as suspicious persons or vehicles. Beyond accelerating video evidence review and extraction, police can leverage video analysis to configure sophisticated real-time alerts when people, vehicles or behaviors of interest are detected in video. Instead of actively monitoring video feeds, law enforcement can assess triggered alerts and decide how to respond. In this way, officers can also react faster to emergencies, threats and suspicious activity as it develops. Video analysis empowers cities to harness their video surveillance data as operational intelligence Empowering law enforcement to maintain public safety is important beyond the benefit of increasing security: A city with a reputation for effective, reliable law enforcement and enhanced safety is more likely to attract residents, visitors and new businesses, exponentially driving its economic development. Furthermore, in cities where law enforcement can work productively and quickly, time and human resources can be reallocated to fostering growth and building community. Video Surveillance Data Video analysis empowers cities to harness their video surveillance data as operational intelligence for optimizing city management and infrastructure. When video data is aggregated over time, it can be visualized into dashboards, heatmaps and reports, so operators can identify patterns and more seamlessly detect anomalous. A city could, for instance, analyze the most accident-prone local intersection and assess the traffic patterns to reveal details such as where cars are dwelling and pedestrians are walking; the directional flows of traffic; and the demographic segmentations of the objects detected: Are cars lingering in no-parking zones? Are pedestrians using designated crosswalks – is there a more logical location for the crosswalk or traffic light? Do vehicles tend to make illegal turns – should police proactively deter this behavior, or should the city plan new infrastructure that enables vehicles to safely perform these turns? Finally, does the rise in bike traffic warrant implementing dedicated biking lanes? With video intelligence, urban planners can answer these and other questions to facilitate local improvements and high quality of life. Video analysis empowers cities to harness their video surveillance data as operational intelligence Enhancing Situational Awareness Insight into traffic trends is also critical for transport companies, from public transit services to transportation hubs and airports. By leveraging the video insights about citywide traffic, public transit organizations can make data-driven decisions about scheduling and services. Analyzing video surveillance around bus stops, for instance, can help these companies understand the specific hours per day people tend to dwell around bus stops. Correlating this information with transactional data for each bus line, bus schedules can be optimized based on demand for individual bus lines, shortening waiting times for the most popular routes. Similarly, the traffic visualisations and activity heatmaps derived from the video of major transit hubs, such as international airports and central stations, can be beneficial for increasing security, enhancing situational awareness, identifying causes of congestion, improving throughput and efficiency and, ultimately, solving these inefficiencies to provide a streamlined customer experience for travellers. Large Education Campuses Much like a city, large education campuses have internal transportation services, residential facilities, businesses and law enforcement, and video content analysis can support the campus in intelligently managing each of those business units, while also providing video intelligence to these individual groups. Campus law enforcement can leverage video data to increase situational awareness and public safety Campus law enforcement can leverage video data to increase situational awareness and public safety, driving real-time responses with the ability to make informed assessments and accelerating post-event investigations with access to easily extractable video data. When campuses are expanding or developing additional infrastructure, they can plan new crosswalks, traffic lights, roads, buildings and entrances and exits based on comprehensive video intelligence. By understanding where pedestrians and vehicles dwell, walk, cross or even violate traffic laws, the campus can inform construction projects and traffic optimization. Countless Business Operations Finally, the campus can leverage video business intelligence to justify leasing pricing for different retailers across campus, demonstrating property values based on traffic trends that can be correlated with retailer point of sale data. Whether its empowering security, productivity or decision-making, the insights generated by AI-based technology can drive significant optimization – especially when data is fused and cross-referenced across smart sensors and systems for even deeper intelligence. The campus can leverage video business intelligence to justify leasing pricing for different retailers across campus In the case of AI-backed video analytics, diverse organizations can harness video surveillance impactfully and dynamically. Whereas once video technology investments could be justified for their security value – with the introduction of AI capabilities – procurement teams can evaluate these solutions for countless business operations, because they offer broadly valuable intelligence. And video surveillance and analytics is merely one example of AI-driven solutions’ potential to disrupt business as we know it.
IDIS, a global security company that designs, develops, manufactures, and delivers surveillance solutions for a wide range of commercial and public sector markets, is proud to be sponsoring and participating in Canadian Security Association’s Security Canada Virtual Trade Show, slated to be held on December 2nd and 3rd, 2020. Security Canada 2020 Visitors to the Security Canada virtual trade show can learn how IDIS’s flagship plug-and-play DirectIP solution offering can significantly benefit both end users and systems integrators. DirectIP encompasses a comprehensive line up of powerful network video recorders (NVRs), network cameras, software, monitors, and accessories that seamlessly connect. It packs a strong punch of everything needed to build a complete video surveillance solution. IDIS DirectIP solution IDIS DirectIP solution delivers rich functionality while eliminating complex and time consuming configuration IDIS DirectIP solution delivers rich functionality while eliminating complex and time consuming configuration. Users love that its network throughput delivers high-definition simultaneous recording and real-time monitoring with no visible latency and that cameras and recorders come with the assurance of industry-renowned warranties. From the security integrator’s perspective, the DirectIP solution makes installation a snap by mutually authenticating devices, thereby ensuring that engineers don’t need to manage passwords, use port forwarding, or have a deep knowledge of IP networking, even for multi-site deployments. In turn, this eliminates the potential for cyber loopholes and combined with dealing with a single vendor for sales and tech support, also ensures a low cost of service. IDIS Center VMS and ISS solutions Attendees to the Security Canada virtual event will be able to see first-hand how IDIS’s totally cost and license free IDIS Center VMS (Video Management Software) allows customers to implement surveillance solutions that encompasses up to 1024 devices, so as to enable a centralized management and control environment for customers with multiple sites, at a considerably lower cost than a server-based system. For larger organizations, IDIS Solution Suite (ISS) delivers enterprise-level VMS functionality without the associated price tag. This allows users to choose the powerful modules and functionality they need with a choice of federation service, IDIS Critical Failover which protects against a range of fault conditions, video wall services, and much more. ISS also gives customers the flexibility to add an unlimited number of sites at no additional cost. AI Box for COVID solution IDIS will also unveil its AI Box for COVID at Security Canada 2020 virtual trade show IDIS will also unveil its AI Box for COVID at Security Canada 2020 virtual trade show. This simple add on appliance includes functions that help adherence to government guideless and hygiene best practices to support reopening, and safe return to work strategies to help prevent the spread of infection. The new IDIS Mobile Plus app will also be showcased, which is supporting users to remotely monitor single and multiple sites by putting powerful VMS functionality at their fingertips. With the ability to view 4K and multiple streams and configure alarms and notifications, it’s enabling the management of day-to-day operations and the ability to respond to incidents and events on the move. IDIS dome and bullet cameras IDIS will also present an end-to-end solutions specific to retail that includes high-performance 5 MP dome and bullet cameras, a compact 5 MP fisheye camera, and the anti-IR reflection 2 MP micro dome camera, which are all popular choices for indoor and outdoor video surveillance and coverage in all lighting conditions. At the Security Canada virtual event, attendees representing the logistics and warehousing sector will learn how IDIS solutions are helping improve operations by tracking goods in and out, mitigating internal shrinkage, and ensuring health and safety compliance with its high performance 12 MP IR Super Fisheye cameras that can cost-effectively replace 3-4 fixed lens cameras.
Video surveillance users can adapt to the challenges of working more flexibly between home, office, stores, and the control room with the newly released IDIS Mobile Plus app. Mobile Plus integrates the company’s popular IDIS Mobile app with its network and digital recorders, network cameras, and IDIS Solution Suite VMS. It delivers improved and more powerful functionality - anytime and anywhere – and gives users remote situational awareness of single and multiple sites. The app enables up to 4K live streaming on remote mobile devices, with high image quality in H.264/MJPEG and H.265 formats. Recorded footage can be played back in the same high definition that operators and managers use in from their control rooms or client software. Investigate incidents or suspicious behavior The IDIS Mobile Plus app can be configured to receive push alarms based on event and time lapse queries Users can choose from a range of viewing options - including portrait or landscape, dark mode, simultaneous 1/4/9/16 split screens, and a four-channel synchronized 2 x 2 split screen mode - to quickly receive multiple camera events. The IDIS Mobile Plus app can be configured to receive push alarms based on event and time lapse queries, and gives users the ability to use two-way audio, QR codes for fast device registration, and image capture while on the move. Security, safety, and loss prevention personnel can also remotely respond to and investigate incidents or suspicious behavior using notifications generated by alarm-in, motion detection, trip zones, video loss, and text-in functions. The new app also incorporates the benefits of IDIS’s Smart UX Controls, with: full pan, tilt, and zoom control of DirectIP® and DirectCX® cameras; calendar search, playback, and bookmark functions; simple drag and drop to change the size and position of the video; and pinch zoom for PTZs and fisheye dewarping. Manage surveillance operations remotely “The pandemic has forced many organizations to adapt quickly to changing work patterns, and move from fully to partially operational facilities. It’s now more important than ever for security and safety personnel to be able to manage their surveillance operations remotely, flexibly and on the move,” says Andrew Myung, President, IDIS America. “The new Mobile Plus app provides much needed help by putting the vital tools and functions of IDIS Solution Suite VMS directly into the hands of customers, wherever they are and whenever they need them.” The IDIS Mobile Plus app also supports dual stream options for playback, which means users can choose between lower mobile data consumption and higher image quality of up to 4K, depending on mobile bandwidth availability. iPad users can now also benefit from slide over and split view functionality. Language options include English, Russian, Japanese, and Korean and Mobile Plus supports Apple iOS from version 11.0 and Android 5.0 Lollipop (API 21) onward.
IDIS, a global security company that designs, develops, and manufactures surveillance solutions for a wide range of commercial and public sector markets, is proud to be participating in the Global Security Exchange Plus (GSX+) virtual exhibit. While most all industry trade shows have had to opt for online experiences, GSX+ promises to deliver the high calibre of expertise, influence, and resources synonymous with this flagship ASIS International event. Attendees will want to check out the raft of new tech that IDIS is launching at GSX+. It is positioned to transform control room and security operations with greater situational awareness, faster investigations, and an enhanced user experience. Return to Workplace IDIS’ newest video technology will support a safe return-to-workplace (RTW) set of strategies that, when combined, continue to deliver on the IDIS promise of a low Total Cost of Ownership. Among the highlights are: Next generation IDIS Deep Learning Analytics with AI-assisted notifications for object, loitering and fall detection, as well as tools that leverage metadata to rapidly speed up investigations. This capability empowers security teams with enhanced situational awareness and operator efficiency, thereby enabling operators to initiate a faster and more appropriate response to life safety incidents, threats, and suspicious activity. New IDIS COVID-19 Solutions. This simple plug-and-play appliance supports safe return-to-workplace strategies across all industry sectors. It includes essential capabilities that facilitate social distancing, people counting, occupancy monitoring / crowd detection, mask detection and, very importantly, reporting compliance. IDIS Mobile and night time image The new IDIS Mobile features an improved user-friendly interface app with split screens and portrait modes that enables users to manage both IDIS VMS options (the free IDIS Center VMS and IDIS Solution Suite) to improve real-time monitoring/verification of incidents and enable instant investigation across multiple facilities/sites on the move. IDIS all-in-one interface - Cloud Manager (ICM) - enables users to view live and recorded video via a web browser with the added assurance of the highest levels of cybersecurity protection and without the need to install any additional software. The new 2MP micro dome camera with its non-bubble, anti-IR reflection structure will be demonstrated to show crisp night time image capture. And with a choice of pearly color options, makes it the ideal choice for facilities with an eye to aesthetics, such as boutiques, jewelery stores, and other upscale venues. IDIS Solution Suite VMS Presentations and demos will be led by IDIS America Regional Sales Directors Jeff Montoya and Jason Burrows. Among the topics and technologies, they will be covering are IDIS’ award-winning and cost-effective end-to-end logistics featuring the bestselling 12MP Super Fisheye, as well as the modular and scalable solution IDIS Solution Suite VMS. They’ll also present a session that will help end-users understand and calculate the lifecycle and total cost of ownership of their video surveillance solutions. “IDIS is extremely proud to be part of the 2020 GSX+ online-experience platform,” says Jeff Montoya, IDIS America Sales Director for the Eastern region. “We look forward to meeting our booth visitors virtually and presenting our innovative surveillance technologies and solutions. We’re very pleased also to be introducing our most recent innovations to meet the security challenges of this COVID-19 era.”
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