Paul Hefty

Perimeter security is the first line of defense against intruders entering a business or premises. Traditionally associated with low-tech options such as fencing, the field of perimeter security has expanded in recent years and now encompasses a range of high-tech options. We asked this week’s Expert Panel Roundtable: What are the latest trends in perimeter security technology?

In the past few weeks, the light at the end of the COVID-19 tunnel has brightened, providing new levels of hope that the worst of the pandemic is behind us. Dare we now consider what life will be like after the pandemic is over? Considering the possible impact on our industry, we asked this week’s Expert Panel Roundtable: Which security technologies will be most useful in a post-pandemic world?

Small and medium-sized businesses (SMBs) make huge contributions to the economy overall. Considered individually, they may not be as large as companies in the enterprise market, but they have big requirements when it comes to security. SMBs also present unique challenges to security manufacturers and integrators seeking to serve their needs. We asked this week’s Expert Panel Roundtable: What are the security challenges of protecting small- and medium-sized businesses (SMBs)?

The COVID-19 global pandemic had a life-changing impact on all of us in 2020, including a multi-faceted jolt on the physical security industry. With the benefit of hindsight, we can now see more clearly the exact nature and extent of that impact. And it’s not over yet: The pandemic will continue to be top-of-mind in 2021. We asked this week’s Expert Panel Roundtable: What have been the positive and negative effects of Covid-19 on the physical security industry in 2020? What impact will it have on 2021?

We are several weeks into 2021, and it is already shaping up to be an eventful year. The happenings and trends from 2020 will likely carry over into the new year, but in a fast-moving industry such as ours, there will also be additional trends to watch. Looking toward the year ahead, we asked this week’s Expert Panel Roundtable: What will be the biggest security trends in 2021?

In the past decade, we’ve seen an unfortunate increase in gun-related incidents on school campuses, making security and policy efforts a top priority for educational facilities nationwide. While the causes for this increase are hotly debated in and around the education community, the facts remain that specific steps can be taken to mitigate risks. To tackle this issue, officials from campus stakeholders, law enforcement officials, architects, and security personnel, have met to find solutions for protecting educational facilities. Further complicating matters, educational campuses are again tasked with mitigating health risks associated with COVID-19, as we head into the third pandemic school year. Video communication tools To safely reopen, new technologies and policies in many K-12 and higher education institutions have been released, with many searching for a way to leverage existing security infrastructure. Achieving both health safety and physical security requires an integrated approach—from all-around best practices, to video communication tools and enhanced security infrastructure. The simple intercom has been a security staple in the education market for many years A holistic approach is best to ensure the safety of students, staff, and visitors. The simple intercom has been a security staple in the education market for many years, but now in a pandemic-centric world, these devices provide a new set of required capabilities. Intercoms, once thought to be a basic security tool, can now be combined with video, offering users the ability to solve multiple pain points associated with COVID-19. Controlled access points In this article, we’ll discuss some best practices for educational decision-makers, as well as how video intercoms can enhance overall security architecture. A school’s first opportunity to mitigate threats lies in its ability to deter threats entering in the first place. This begins with ensuring policies, procedures, and equipment are all up to standard. Most campus shootings and other violent acts occur once the individual has made it through the front door of a building; putting the emphasis on controlled access points at key entries to add an extra barrier of safety between threats and students. While written policies help staff understand how visitors are approved for entry, they should also be informed of more simple items, such as why doors can’t be left propped open, when to lockdown, or how to evacuate during an emergency. Physical security solutions The security industry has also created effective physical security solutions for protecting a campus Another best practice would be training staff to spot signs of distressed and potentially violent students, while providing ways to get help for them. When it comes to campus security, there is no one-size-fits-all approach, which is why security integrators should also be included in planning processes to tailor a custom solution for each campus to address its unique security needs. While best practices, including mental health screenings, stricter discipline codes, and faster law enforcement responses are all crucial to campus safety, the security industry has also created effective physical security solutions for protecting a campus—which includes enhanced two-way video and audio/visual communication solutions such as a video intercom. For years educational facilities have utilized intercoms to manage access, but now, it’s more important than ever to ensure the safety of students and staff by thoroughly vetting all those who enter a building. Providing visual verification Long gone are the days of asking visitors to check in manually using a sign-in book, or simply walking into a school. Best practices now require the presence of a visitor management system (VMS), which is a more accurate and seamless way to manage access. Using a VMS, a campus could add its own custom watch list, which when properly implemented, can provide protection from abuse orders, custodial issues, and offer names and pictures of disgruntled former employees and students. Using a VMS, a campus could add its own custom watch list, which when properly implemented As security technology has become more sophisticated, so have intercom capabilities—extending far beyond what they used to be. Going further than a simple button and speaker system, when used in conjunction with an IP video system, intercoms provide visual verification that the person requesting access into a school building does indeed belong there. Contact tracing solutions Whether it’s a student, parent, or staff member, verifying a person’s identity and ensuring that the individual has proper credentials is key. Pairing an intercom with a camera allows for this important, real-time visual and audio communication between the front office and those requesting access. Additionally, intercoms can be used as contact tracing solutions by leveraging an audit trail in case of an outbreak. For example, if a number of students at a college or university all use a mobile app to gain access to a dormitory through an intercom system, in the event that someone tests positive for COVID-19, they are able to contact all students, staff, or visitors who frequent that building. IP video intercoms can assist in pandemic related and security use cases by limiting unnecessary human-to-human interaction and replacing that with remote management capabilities. Remote monitoring station Remote monitoring allows for eyes on a facility while personnel are not physically present There is increased flexibility when working from a mobile app, or remote monitoring station, especially for security directors or officers on educational campuses. For example, if a campus is not able to staff a lobby of a building or a dormitory, they can remotely manage access from a mobile device. This enables security personnel to access video feeds and directly communicate with students or staff requesting access into a building. Remote monitoring allows for eyes on a facility while personnel are not physically present, thus increasing overall security. It can also give the appearance of the building being occupied at all times, even when it’s not. Another way an educational facility can leverage their video intercom system is to shift to mobile applications that offer a touchless way to gain access. Mobile application credential A mobile application removes the need for a physical key card and eliminates the potential of loss or theft of that access credential. It also allows for easy updating to credential status. For example, if a student, staff member or visitor is added to an ‘access denied’ list, security personnel can simply revoke a mobile application credential, versus having to track down a physical key and run the risk of copies or other issues. The importance of visual confirmation cannot be stressed enough when it comes to educational campuses The importance of visual confirmation cannot be stressed enough when it comes to educational campuses. Not only for security purposes to visually confirm identity, or screen for suspicious behaviors or other anomalies, simply having the ability to have a conversation with someone requesting access is vital. Better audio feedback There’s been a shift in recent years, in some cases spurred by the pandemic, to focus on how existing technologies can meet the unique needs of students, staff and visitors. For example, intercoms allow for two-way video which is crucial for an individual who is deaf, or hearing impaired, who needs to communicate using sign language. Additionally, intercoms can be integrated with t-coil features, to allow for better audio feedback for those with hearing aids. The past few years have taught us that while best practices, attention to the mental wellbeing of students, enhanced security at main entry points, and exits are all important focuses, educational security needs to be holistic and comprehensive. From physical security risks, to potential pandemic-related outbreaks, to the regular day-to-day communication needs of all individuals, decision-makers recognize intercom systems easily address each unique need.

Perimeter security is the first line of defense against intruders entering a business or premises. Traditionally associated with low-tech options such as fencing, the field of perimeter security has expanded in recent years and now encompasses a range of high-tech options. We asked this week’s Expert Panel Roundtable: What are the latest trends in perimeter security technology?

In the past few weeks, the light at the end of the COVID-19 tunnel has brightened, providing new levels of hope that the worst of the pandemic is behind us. Dare we now consider what life will be like after the pandemic is over? Considering the possible impact on our industry, we asked this week’s Expert Panel Roundtable: Which security technologies will be most useful in a post-pandemic world?

Small and medium-sized businesses (SMBs) make huge contributions to the economy overall. Considered individually, they may not be as large as companies in the enterprise market, but they have big requirements when it comes to security. SMBs also present unique challenges to security manufacturers and integrators seeking to serve their needs. We asked this week’s Expert Panel Roundtable: What are the security challenges of protecting small- and medium-sized businesses (SMBs)?

The COVID-19 global pandemic had a life-changing impact on all of us in 2020, including a multi-faceted jolt on the physical security industry. With the benefit of hindsight, we can now see more clearly the exact nature and extent of that impact. And it’s not over yet: The pandemic will continue to be top-of-mind in 2021. We asked this week’s Expert Panel Roundtable: What have been the positive and negative effects of Covid-19 on the physical security industry in 2020? What impact will it have on 2021?

Aiphone, the renowned international manufacturer of intercom and security communication products, has added the IXG-MK IP Video Guard Station to its robust portfolio of solutions in its IXG Series Multi-Tenant Video Intercom System. The IXG-MK provides visitors a convenient way to call a building’s concierge, receptionist, or security guard directly from the entrance station. This is helpful when visitors are unsure how to reach a tenant or if they are simply trying to deliver a package to the front desk. Once safe intent has been determined, calls can then be transferred to the proper apartment or suite, or the door unlocked for deliveries. Clear video identification “Perimeter security is more important than ever, due to the COVID-19 pandemic and increased interest in occupancy management,” said Paul Hefty, Technical Sales & Support Engineer, for Aiphone Corp. “This additional layer of security will ensure only approved visitors will be allowed inside, keeping tenants and building assets safer.” Those screening visitors can choose either hands-free (VOX) or full duplex (handset) communication The IXG-MK offers flexibility and simplicity to end-users with a seven-inch touchscreen for clear video identification, video communication between guard stations, call recording, and the ability to forward calls directly to a tenant. Those screening visitors can choose either hands-free (VOX) or full duplex (handset) communication. Touching the key button will activate the door release associated with the connected entrance station or door station. Network-Based communication platform An ideal solution for any multi-tenant housing or office facility, the IXG-MK can have up to 9,999 units in its address book and will maintain a history of calls received. The IXG Series Multi-Tenant Video Intercom solution is a sophisticated, streamlined way to connect a variety of mixed-use buildings. This series is a complete network-based communication platform offering a variety of options for any multi-tenant security application. Throughout 2020, Aiphone will be celebrating its 50th Anniversary in North America by thanking customers, dealers, integrators, and employees for providing the opportunity to develop and improve better security and communication solutions.

Aiphone, a manufacturer of intercom and entry security products, has announced Johnson Controls’ approval of Aiphone IX Series video intercom integration with its latest Software House C•CURE 9000 access control and event management platform. Adding the integration package allows all IX Series video intercom components to be used within the Software House C•CURE 9000 platform. IX Series door intercom events can create changes on a C•CURE 9000 visual site map and trigger third-party devices. All events and state changes are recorded in C•CURE’s journal to provide an audit trail of intercom and door activity. Customizable Network-Driven Integration The software integration package includes a complete set of customizable icons. Adding an icon to any pre-configured C•CURE system map allows real-time status updates. Updates can indicate if the IX Series device is on or offline, or if a call has been placed or answered as well as show the level of placed calls, triggered events, and perform system health checks. Since the IP-based IX Series is network driven, there is no need for extra wiring to achieve integration. Once the software is loaded, the C•CURE 9000 system will automatically locate IX Series equipment. End users can customize the integration to meet their specific needs. Improved Security Management “We’ve responded to our many C•CURE 9000 customers who have requested this integration,” said Paul Hefty, technical support and sales engineer II for Aiphone. “Combining C•CURE 9000 access control and event management with the Aiphone IX Series, delivers improved overall security management.” “This new partnership aligns with Johnson Controls’ vision to add mission-critical solutions to our portfolio of integrations through our Connected Partner Program,” said Scott McNulty, senior product manager at Tyco Safety Products, Johnson Controls. “The program brings together industry-leading solutions, providing a platform for partners to promote and market their value-added, third-party solutions throughout Johnson Controls’ brands on a global scale.”