Eric Chen

Hikvision USA Inc., a provider of security hardware equipment and software solutions, will showcase advanced technology that is specifically designed for small and medium-sized businesses (SMB) at the GSX show here Sept. 9-12. It is also launching the Hikvision Product Selector at GSX. “Deep learning, significant false alarm reduction, fire and temperature detection, and brilliant color images in complete darkness are not the kinds of features normally included in video surveillance technology for SMB customers, but that is changing,” said Eric Chen, general manager, Hikvision USA. “At GSX 2019, Hikvision is excited to launch our Performance Thermal Series, ColorVu and AcuSense technologies, which for the first time makes high-end advanced technology available to SMBs and other budget-conscious end users.” Hikvision's AcuSense makes deep learning technology affordable for SMBs. AcuSense cameras precisely sense human and vehicle movement versus non-human objects such as rain, animals and leaves, providing effective intrusion detection and significant reduction in false alarms. High-performance sensor Hikvision makes it easy for partners to compare features so partners can choose the best product for projects” Hikvision ColorVu imaging technology provides vivid, full-color, full-motion images and video around the clock, even in zero-light environments, by using a high-performance sensor, a large f1.0 aperture lens, and gentle supplemental lighting. Hikvision's Performance Series Thermal Cameras include deep learning and GPU-powered video content analysis for efficient perimeter defense, fire prevention, and predictive maintenance with best-in-class image quality at half the price of the Hikvision predecessor. Hikvision also announced the new Hikvision Product Selector, an online tool that simplifies and streamlines product search and selection for Hikvision dealers and distributors. "Hikvision has more than 200 SKU numbers in the IP camera category alone,” said Forest Liu, Hikvision senior director of product management and marketing. “We wanted to make it easy for our partners to see what all our cameras look like and quickly compare features so they can choose the best product for every project.” he added.

Despite any negativity you may hear, Hikvision is optimistic about their role in the U.S. market. “We demonstrate that we can be trusted, and that we should be trusted,” says Jeffrey He, Vice President, Hikvision, and President, Hikvision USA and Hikvision Canada. “We have sound products and technology. Our mission in the security industry is to protect, not to harm. Otherwise why would we be in this industry?” Hikvision is committed to investing in the North American market, where there was ‘positive year-over-year growth’ in 2018 and ‘strong’ sales in Q1 this year, according to Eric Chen, General Manager of Hikvision USA and Hikvision Canada. HikCentral Central Management Software The company’s U.S. focus is shifting from products to solution sales, with emphasis on ‘mid-market’ small- and medium-sized businesses (SMBs). The largest verticals are retail and education, and there are emerging opportunities in the cannabis market. Launch of the HikCentral central management software (CMS) is a component of the company’s solution-sales approach. Launch of the HikCentral central management software is a component of the company’s solution-sales approachMr. He acknowledges the growth of ‘anti-China sentiment’ in the United States and other parts of the world, which he says will impact Hikvision’s operations globally. Specifically, in the U.S., ‘political’ elements impacting Hikvision’s business include ongoing tariffs and a trade war, Congressional calls for export controls and sanctions, and a provision of the National Defense Authorization Act (NDAA) that bans use of Chinese video surveillance products in government applications. Specifying Cybersecurity Initiatives At ISC West In spite of it all, Hikvision’s message at the recent ISC West show was overwhelmingly positive, and the company also detailed cybersecurity initiatives they say put the Chinese company ahead of many competitors in the industry. Eric Chen came in as General Manager last year; he previously spent a decade working for Hikvision in China. Chen reports solid 18.8% year-over-year growth for Hikvision globally, totaling $7.4 billion last year. He notes the company saw 40% compounded growth between 2010 and 2018. Globally, there are 34,000 employees, 16,000 of whom are research and development (R&D) engineers. Hikvision’s expanding global footprint includes 46 international branches. There are three manufacturing facilities in China, in addition to one in India. HikRewards Program For HDP Customers At ISC West, Hikvision’s theme was ‘Focus on Your Success’, including introduction of the HikRewards program that provides rebates to HDP (Hikvision Dealer Partner) customers, their core dealer base. A new online Hikvision Knowledge Library for HDPs provides training and reference materials dealers can share with employees. A new tech center, introduced in December, provides data sheets, product information, and support resources. There is also a North American R&D team headquartered in Montreal. At the industry’s largest U.S. trade show, Hikvision unveiled a brand-new booth with plenty of open space and video walls A customer satisfaction survey launched in March provided good feedback from customers. “They know who to call if they have a problem,” says Chen. “We want to focus on making customers successful.” The success theme also extends to Hikvision employees, who are featured in videos describing their jobs and enthusiasm for Hikvision. There are some 400 employees in the North American operation. At the industry’s largest U.S. trade show, Hikvision unveiled a brand-new booth with plenty of open space and video walls. Half of the booth was focused on solutions, especially retail and education, and also gaming and commercial real estate. Security Products Displayed At ISC West A variety of devices, including access control, intercoms and cameras, are integrated using the HikCentral CMS systemProduct highlights at the ISC West booth included the 32-megapixel PanoVu multi-sensor dome camera, whose 180-degree panoramic image was displayed on a 65-inch monitor. A variety of devices, including access control, intercoms and cameras, are integrated using the HikCentral CMS system. Some products new to the North American market, including intercoms, turnstiles, emergency call stations, and under-vehicle inspection, were displayed. Hikvision’s deep learning products are moving into their second generation, including the ability to obscure private information on videos to comply with GDPR/privacy requirements (previewed at ISC West and released later in the year). Algorithm components of Hikvision’s DeepInMind artificial intelligence are being adapted into a platform called AcuSense for value-priced products, which can recognize a human or vehicle and help filter out false alarms. Also being adapted to products with lower price points are the ColorVu system that incorporates visible light LEDs to provide color images at night, and DarkFighter low-light capabilities. Penetration Testing Of Cameras And NVRs As a global manufacturer, Hikvision faces a high level of scrutiny about cybersecurity, which Mr. Chen says is “a good thing for us,” enabling them to highlight the steps they are taking to improve cybersecurity. Chuck Davis, Director of Cybersecurity, outlined specific milestones Hikvision has achieved in its quest to provide world-class cybersecurity. Chuck Davis, Director of Cybersecurity, outlined specific milestones Hikvision has achieved in its quest to provide world-class cybersecurity In September 2017, Hikvision began working with third parties (including Rapid7) for penetration testing (ethical hacking) of its cameras and recorders. That same month, Hikvision set up a Cybersecurity Hotline open to anyone with questions about cybersecurity, including white-hat hackers and researchers. Even before that, Hikvision had an open-door policy on cybersecurity and a program for patching and disclosing responsibility. In February of 2018, Hikvision released a 40-page Cybersecurity White Paper describing cybersecurity testing and processes built into the software development lifecycle. That same month, Hikvision launched an Opened Source Code Transparency Center and offered an open invitation to anyone wanting to inspect Hikvision’s source code and let them know of any vulnerabilities. FIPS 140-2 Certification By NIST Hikvision has also become a Common Vulnerabilities and Exposures (CVE) Numbering Authority (CNA), which ensures their patching and incident reporting programs have been reviewed by a CNA partnering company. Hikvision's encryption module (HIKSSL) received Level 1 FIPS 140-2 certification to be used in both IP cameras and NVRsIn August, Hikvision received Federal Information Processing Standard (FIPS) 140-2 certification, a U.S. government encryption standard created by the National Institute of Standards and Technology (NIST). Hikvision's encryption module (HIKSSL) received Level 1 FIPS 140-2 certification to be used in both IP cameras and NVR products. Davis said the FIPS 140-2 certification process began before the NDAA ban on use of Hikvision products in the U.S. government, and in any case is a standard that ensures a high level of encryption. “We wanted to make sure we had the same level of technology,” he says. “It was not to win over the government.” Making Industry More Cybersecure “We are really trying to have third parties test and certify our equipment,” adds Davis. “We are trying to be open and transparent. Education and awareness are key.” “We need the trust of customers in the security community,” says Mr. He. “No matter what, we have to follow the highest standards to offset the concerns and accusations.” In April 2018, Davis became a member of the Security Industry Association (SIA) Cybersecurity Advisory Board to help make the entire industry more cybersecure through education, awareness and standards. Hikvision has also joined the Forum of Incident Response and Security Teams (FIRST at first.org), a global cybersecurity incident response consortium that cooperatively handles computer security incidents and promotes incident prevention programs. Davis has presented Cybersecurity Road Shows in 22 cities in the United States and Canada, and also in Australia and New Zealand. The 90-minute presentations focus on education awareness around cybersecurity and seek to get attendees engaged and aware about cybersecurity in business and also in their homes.

Employees from Hikvision USA Inc., a provider of security hardware equipment and software solutions, partnered with non-profit Mission 500 to raise funds during ISC West 2019, which took place April 10-12 in Las Vegas. Hikvision employees participated in the race and the company was the kilometre marker sponsor of Mission 500’s 10th annual Security 5/2K fundraising event. Hikvision also contributed funds to Mission 500 on behalf of Hikvision Partner Celebration attendees. Team Hikvision consisted of 17 employees who raised a total of $1,660 for Mission 500, to help the organization provide food, core school supplies, clothing, and other essential items for children. Team Hikvision came in fifth out of 61 total fundraising teams. Annual Partner Celebration “Every year we host our annual Partner Celebration at Tao Beach Las Vegas during ISC West, and this year we wanted to do something different. In lieu of the typical gift bags distributed to attendees, Hikvision decided to donate $860 to Mission 500 on behalf of all industry partners in attendance at the celebration—that will benefit children and families in need in the U.S.,” said Marianne Chew, Hikvision director of marketing. Team Hikvision was enthusiastic to participate in the Security 5/2K again this year" “Team Hikvision was enthusiastic to participate in the Security 5/2K again this year, and to contribute funds for Mission 500’s milestone 10th anniversary race,” Chew added. Mission 500 is a non-profit organization that works with the security industry to serve the needs of children and communities in crisis. Corporate Social Responsibility Hikvision employees participated in several Mission 500 volunteer events over the past year including the November Puerto Rico service trip where Hikvision employees helped victims of Hurricane Maria rebuild their homes, a December kit building event for Title 1 school children in East Hartford, Conn., and the February Hockey Classic in Toronto.  “This year’s Security 5/2K run was Mission 500’s most successful in our 10-year history. Thanks to the efforts of partners like Hikvision USA, we were able to raise record-breaking funds to help children and families. Thank you to Hikvision General Manager Eric Chen and the entire Hikvision team for being a leader of corporate social responsibility initiatives that support those in need,” said Tom Nolan, director of strategic partnerships for Mission 500.

Hikvision’s PanoVu products are essential components of solutions in retail, hospitality, transportation and education Hikvision USA Inc., global supplier of security equipment and solutions, will provide training and demos of its multi-sensor camera technology at ISC East 2018, slated to take place at the Jacob Javits Center in New York City on Nov. 14 and 15. Product Showcase And Training Session Hikvision will exhibit from Booth 324 on the show floor on both the days. In addition to multi-sensor cameras, Hikvision will also showcase access control and intercom solutions. On Wednesday, Nov. 14, from 11:30 a.m. to 12:30 p.m. in Room 1A23, Hikvision will offer a free training session: ‘PanoVu Overview: Innovative Systems for Retail, Education, Hospitality and more’. "Ideal for retail, hospitality, transportation and education applications, Hikvision's PanoVu products offer multi-camera technology in one easy-to-install device," said Eric Chen, general manager, Hikvision North America. "We're excited to discuss and demo this key technology for integrators and end users at ISC East this year." Hikvision PanoVu Cameras Product Line Hikvision provides a wide variety of PanoVu products to meet every installer's needs: Everything from 180- and 360-degree view in a stitched image from multiple cameras, to cameras with adjustable gimbals for optimal views. A wide selection of cameras is available for both indoor applications or outdoor, longer-range viewing. Common applications include warehouses, large open spaces, lobbies, city centers, park entertainment venues, and harbors.

Hikvision USA Inc., the global supplier of video surveillance products and solutions, will showcase new technology and its extensive integration capabilities at the GSX 2018. Central Management System To highlight unique features and demonstrate how products can be combined to address the specific needs of end users, HikCentral—Hikvision's Central Management System (CMS)—will be the centerpiece of the Hikvision showroom. "End users and integrators come to GSX to figure out how to solve security problems and run businesses more efficiently. For integrators, building a solution that addresses customers' specific pain points has never been easier," said Eric Chen, general manager, Hikvision North America. "Our video wall display will provide a live demo including remote monitoring outside of the conference center, showing how HikCentral provides a totally integrated solution for all Hikvision and partner products." TurboHD 4.0 Cameras Well suited for complex projects in a variety of vertical markets, HikCentral is easy to use and configure. New products in several categories will be on display including: Value Express Series entry level IP and Turbo cameras, access control with UL294 certification, residential two-wire intercom and multiple PanoVu cameras including the new 32 MP 180° Panoramic, PanoVu 180°/360° IR PTZ, and PanoVu mini cameras. TurboHD 4.0 cameras enhanced with power-over-coax (PoC), panoramic view camera, and higher 5MP/8MP image resolution will be showcased, along with Hikvision's PTZs, ranging from 1” or 2.5” mini DE series to the advanced DF series. In addition to cameras, Hikvision’s access control product line will be demoed with HikCentral. The Hikvision showroom is located at the Westgate Las Vegas Pavilion #9 and will be open during exhibit hall hours.