Digital video recorders (DVRs) Comparison: TruVision, Dedicated Micros  (4)

 
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Alarm I/O
4 in, 1 out
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Storage Capacity GB
2 TB
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H.264
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Resolution
704 x 480
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PAL / NTSC
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External Storage
HDD
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Accessories
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POS Interface Module
Software Developement Kit for DV-IP
Legacy Interface Module

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Dedicated Micros Provides National Bank Of Kuwait With ATM Surveillance Solution
Dedicated Micros Provides National Bank Of Kuwait With ATM Surveillance Solution

Security for banks can be a real challenge when faced with a multitude of threats including: fraud, theft and physical attacks. One bank which is setting new standards in the Middle East, when it comes to the application of surveillance technology to keep its infrastructure, staff and customers safe and secure, is National Bank of Kuwait (NBK). This is thanks to the roll out of an advanced NetVu Connected CCTV solution from Dedicated Micros part of AD Group which is focused on the centralized monitoring of all of its branches and critical ATM infrastructure.Awarded the Best Bank in the Middle East 2010 accolade by EuroMoney, National Bank of Kuwait (NBK), which was incorporated in 1952 as the first indigenous bank in the entire Gulf region, remains the preeminent banking institution in Kuwait as well as being an established banking franchise across the Middle East and supporting a large branch network, spanning 17 countries, including many of the world's financial and business centers.Dedicated Micros connection with National Bank of Kuwait stretches back over four years. The catalyst for the surveillance specialist being brought on board for this ambitious ATM protection project was the bank's dissatisfaction with the CCTV solutions it tested from other providers. A spokesperson for the Engineering Services Division, NBK, takes up the story: "We looked at and tested several brands of DVRs as potential answers to our pressing ATM surveillance needs before deciding to go ultimately with Dedicated Micros. The solutions that fell by the wayside were simply too cumbersome and complicated in terms of all the extra equipment (and software licenses) that would have been required to activate the functionality we wanted. This was in stark contrast to Dedicated Micros which was able to meet our needs based around an effective hardware-based package." Said Salim Idris, General Manager (Middle East), Dedicated Micros: "When contacted by NBK we were delighted to assist Kuwait's foremost banking establishment, not only were we able to demonstrate that we had the solutions available, such as the DV-IP ATM, that could address their specific requirements head-on, without lots of add-ons, but could also point to an unparallelled track record. To put our extensive experience, protecting the banking sector, into some sort of context, across the Gulf Cooperation Council area alone, we can now count 10 major banks - in Bahrain, Dubai, Kuwait, Oman, Qatar and Saudi Arabia - as customers. Significantly, as our CCTV systems are embedded, rather than PC based, they are recognized for their stability - essential in the banking environment - whereas PC dependent solutions have a reputation for crashing without warning."ATM FocusLooking in more detail at the systems from Dedicated Micros which have been put in place at NBK, since 2006, to support the effective monitoring of vital local and overseas ATM related infrastructure. These comprise 28 individual DV-IP ATM units which are used primarily to protect standalone Automated Teller Machines, with numbers expected to rise as part of the ongoing ATM project. There are also 145 NetVu Connected DS2 DVRs, with typically two systems connected at each National Bank of Kuwait branch plus an associated RAID (Redundant Array of Independent Disks) unit giving additional storage capacity to the existing internal hard disk of the DVR.This set-up offers redundancy and resilience to ensure any recorded video images are securely stored. In the case of the larger Dubai branch this combination was doubled up and four (DS2s and RAIDs) were installed at NBK's extensive Bahrain site. To help with the management of the geographically dispersed NetVu Connected CCTV infrastructure, at an early stage, Dedicated Micros was called upon to assist NBK in the setting-up of centralized monitoring from a control room. This was achieved by deploying NetVu Observer video management software to allow operators to seamlessly view distributed images from any NetVu Connected product.     DV-IP ATM units from Dedicated Micros have proved useful in making transactions more secure and safe  The robust DV-IP ATM units specified for the National Bank of Kuwait project are designed to work, primarily, within the confines of an Automated Teller Machine. Certainly the security challenges with regards to banking are most keenly felt when it comes to the safe operation of Automated Teller Machines (ATMs) whose accessibility makes them a convenient target for card skimming, shoulder surfing, and even physical theft from customers. It is CCTV systems, specifically remotely accessible DVRs, that are at the very heart of efforts to deal with these types of threat.Combining Video and Transaction DataThe Dedicated DV-IP ATM, based on NetVu Connected technology which ensures its interoperability with other DM and AD Group systems, is able to process transaction data which is then recorded with video footage. Post event analysis, via a powerful text search engine, provides video imagery of the ATM user plus the associated transaction information. For NBK this allows security staff to deal with any fraudulent activity and ensures that customer services representatives are well placed to quickly resolve any genuine customer withdrawal disputes.Marrying up the DS2 DVRs with RAID units at every NBK branch, also facilitated the effective monitoring of each location including the in-branch ATMs not covered by the DV-IP ATMs. With, in this case, the cameras in the ATMs connected to the DVRs which had been specifically programmed to have the capability to associate transaction data with the appropriate video footage.The ability of both the DV-IP ATM systems and DS2 DVRs, deployed for the NBK project, to apply Dedicated Micros' TransCoding technology to record evidential quality MJPEG locally and simultaneously support low bit rate data streaming in MPEG-4 compression format for remote viewing has proved to be advantageous in keeping bandwidth demands on NBK's network to an absolute minimum. Of course local recording (including the additional capacity provided by the RAID units) has the added benefit that, even in the event of a network failure, recording is not interrupted or vital evidence lost. Adding-Up the Benefits  NetVu connected solution from Dedicated Micros has enabled National Bank of Kuwait to monitor all the branches Reflecting on the success of the project to date, a spokesperson for the Engineering Services Division, NBK, commented: "The NetVu Connected solution from Dedicated Micros we have adopted has given us the opportunity, for the first time, to monitor all of our branches remotely 24/7 wherever they might be and to cover a large number of ATMs (181 at the latest count) through the ATM transactions interface. We have been very pleased with the performance of the NetVu Observer viewing software over the past four years - which we are in the process of upgrading to Pick-a-Point Icon - as it has made it extremely easy to retrieve footage and to playback recordings over the network. With numerous cases involving ATMs reported on a daily basis and, with the Dedicated Micros' solution in place, we have been able to provide recorded footage, in a timely manner, to offer proof of what has actually happened. In practice, we have found the speed that video can be delivered across the network to be extremely favourable, for management and archiving, when set against the limited bandwidth provided."The distributed architecture of the solution has also meant that even, when there has been a network issue, critical recording has been able to continue unabated. Testament to this is the fact that since the start of the project no footage has been lost in this way. A major benefit we have also seen, in terms of cost of ownership, is the fact that from an Engineering Services' point of view the DVRs have been much easier to maintain, compared to what was in place before, and we have been very impressed with the stability of the DVRs in operation with zero reported failures. Alongside this the web-based configuration for the Dedicated Micros' systems has proved to be very intuitive."Future Plans Looking ahead, Dedicated Micros is working closely with NBK to expand the capabilities of the surveillance infrastructure. One key development soon to go 'live' is the implementation of the Pick-a-Point Icon multi-site video management solution in the bank's main control room to further enhance the remote monitoring of all of the bank's geographically dispersed locations. The uplift in functionality provided by Pick-a-Point Icon's more extensive features, compared to NetVu Observer, should greatly enhance the ability of the bank's security staff to manage and control their CCTV infrastructure.     Dedicated Micros has formed many of the building blocks for the success of today's CCTV industry From the start Pick-A-Point Icon has been designed to be intuitive for operators, simplifying and speeding up image retrieval. In future, operators in the main NBK control room will be able to select cameras using Pick-A-Point Icon's enhanced GUI (Graphical User Interface) via multiple map screens and highly detailed map images, allowing them to pick a camera on-screen without having to know which digital video recorder the camera is linked to. Pick-A-Point Icon is based around a robust standalone hardware based workstation, which eliminates the reliability issues associated with PC based systems - a key consideration in the banking sector.Closed IPTV InvestmentCommented Salim Idris, General Manager (Middle East), Dedicated Micros: "As the surveillance solution moves ahead, we are delighted that National Bank of Kuwait has confirmed that it will also act as a trailblazer for the deployment of our award winning Closed IPTV 'IP Video' solution. This follows on from the successful testing of the Closed IPTV version of the SD Advanced hybrid NVR/DVR, which will now be rolled out gradually across all of the bank's extensive branch network, making NBK one of the first customers in the Middle East region for this new solution."Essentially, adopting Closed IPTV systems such as the SD Advanced - in conjunction with a Layer 3 Enhanced CCTV Switch which provides greater security for less configuration effort than a conventional managed switch - makes deploying an IP Video, CCTV system safe, secure and simple. Combining patent-pending innovation with zeroconf networking technology, Closed IPTV automatically allocates IP addresses to IP cameras by physical port. In this way the system is completely deterministic, creating firewalls and monitoring IP connections by individual network ports so they cannot be hacked or intercepted. This ground breaking solution provides a very simple and secure answer to IP Video, where no prior knowledge of IP networking is required. National Bank of Kuwait is going to adopt Dedicated Micros' HyperSense APNR cameras for its car park management A further enhancement, in the pipeline for NBK, is the adoption of Dedicated Micros' HyperSense ANPR cameras for its car park management, in this case combining an Overview and ANPR camera, with alerts triggered by car park barriers to monitor vehicles entering and leaving a location. The sophisticated HyperSense technology built in to the cameras removes ambient light from the scene leaving only the objects that strongly reflect the IR light emitted by the integrated invisible IR LED flash to be displayed. The ability to eliminate glare from vehicle headlights delivers a more distinct image for evidential purposes and the black and white ANPR camera ensures that details of the numberplate can be seen, whilst the 'overview' camera allows this to be tied-up with other details such as the color of the vehicle.Banking on SecurityUltimately, National Bank of Kuwait, through continuing investment in the latest surveillance infrastructure from Dedicated Micros, has demonstrated a real commitment to not only be a leader in the banking services it provides but also, crucially, to back this up with the best possible levels of security for customers, staff, and physical assets such as the branch network and ATMs making NBK ideally placed to deal expeditiously with any form of criminal attack.

PAK Supermarkets Welcome Dedicated Micros' CCTV Of The Future
PAK Supermarkets Welcome Dedicated Micros' CCTV Of The Future

PAK Supermarkets, Europe's largest Asian supermarket chain, and a favorite for ethnic cuisine lovers across the Midlands, is benefiting from the latest NetVu Connected CCTV technology developed by Dedicated Micros - part of AD Group - and installed by DM Fusion installer Security Direct. Since opening in April, PAK Supermarkets' new £7 million store, based in Washwood Heath, Birmingham, has been attracting a plethora of shoppers from as far afield as Leicester and Banbury. With a vast 80,000 sq ft of ground to cover across the store - as well as thousands of pounds being exchanged each day - it was imperative to have the very best security system in operation. Combining security and service CCTV expert Dedicated Micros has devised a pioneering Advanced Point Of Sale (APOS) interface system, which not only offers the Washwood Heath store state-of-the-art surveillance, but also acts as a pivotal cog in the store's management decisions. The Dedicated Micros CCTV system at PAK Supermarkets, when integrated with the APOS technology, allows security staff to keep an eye on any suspicious activity while also providing valuable management transaction data by integrating checkout activity with the CCTV images. Purchase information from each till is transmitted to a central control room via a hard wired TCP/IP network, which is combined with video footage from cameras at each checkout to capture the customer in action and ensure stock levels, security and spending habits are carefully monitored.   Management has access to the CCTV system via the Dedicated Micros NetVu ObserVer software around the store With the new system, every product that goes through the till can be monitored and analyzed. It gives store management the chance to see exactly what is being bought with both the till transaction and video footage being combined, not just overlaid on the video footage, but being read, and managed as part of our highly sophisticated metadata handling process. Bringing these together gives users the perfect opportunity to keep track of who is buying what and enables stores to better control and plan their own store layouts and help in developing marketing strategies. In addition to integrating point of sale data, the technology also provides a wide spectrum of security benefits beyond the scope of a more traditional installation. With a network of cameras covering inside and outside the store, the system - combined with store detectives - has rapidly become part of the daily routine at the supermarket. The Dedicated Micros system allows users to design a set-up to meet the individual needs of their business. It can be applied; for example, to trigger an alarm if a large number of £50 notes have been exchanged in the store in a short space of time at different tills. Anything from investigating fraud to clearing up customer complaints if they think they have been short-changed can be dealt with at the touch of a button, which provides an extra chance for the supermarket to deliver excellent customer service. A super-sized project West Midlands-based company, Security Direct, a DM Fusion installer, was commissioned to install the system. Surj Dhami, Managing Director of Security Direct, said: "The biggest hurdle to overcome was the sheer amount of equipment required. It is a large supermarket with a correspondingly large and complex installation so it made sense to select Dedicated Micros systems which could be readily integrated together."     The network of CCTV cameras capture images and transmit them back to a 24/7 manned control room In total 20 2040 Dennard indoor dome cameras, a 2060 Dennard precision outdoor dome and six Dedicated Micros Digital Sprite 2(DS2) Digital Video Recorders (DVRs) provide the basis of the installation, including a total of 9Tb of hard disk storage capacity, as part of a sophisticated network system. In addition, 12 APOS interfaces were installed with 30 LCD monitors as part of the four-month project.   At the design stage of the project, Security Direct chose to specify Dedicated Micros NetVu Connected products, which allow images to be viewed via a TCP/IP network on any authorized PC, across the installation. 2060 Dennard domes were chosen to cover the exterior of the supermarket partly because of their resistance to vandalism, but also the ability of the cameras to operate in low light conditions. The more compact 2040 domes cover the inside of the store at tills and along the aisles. The network of CCTV cameras capture images and transmit them back to a 24/7 manned control room. Images are viewed on dedicated monitors, with traditional joystick control of the system. At locations around the store, management has access to the CCTV system via Dedicated Micros NetVu ObserVer software, which is installed on PCs and offers very familiar Windows-based drag and drop functionality to get the end users up to speed as quickly as possible with the new technology. In section on the shop floor Khalid Hussain, Managing Director of PAK Supermarkets, said: "This is a fantastic system that has given us exactly what we required. We wanted a solution, which not only delivers a high-spec surveillance operation, but can also be incorporated into the ongoing commercial development of our stores. It really delivers everything the retail environment needs - the perfect tool for security and customer service. We also have more control over each transaction, which we are obviously very happy with." The network of CCTV cameras capture images and transmit them back to a 24/7 manned control room. Images are viewed on dedicated monitors, with traditional joystick control of the system The APOS system has already proved a hit at several other retail chains including Selfridges, Marks and Spencer and KFC. Khalid believes the market-leading system will become a hit with many other retailers: "It is all a matter of budget for security, but I am sure given our positive experience that more and more of the bigger retailers would be very much attracted to this system." The Dedicated Micros technology has proven so successful in helping to manage and plan stock requirements that the supermarket is now considering the introduction of loyalty cards which link directly in with the APOS interface. PAK Supermarkets has commissioned Security Direct to redevelop its surveillance - using the Dedicated Micros system - across its seven stores nationwide and a further four currently under development. Khalid said: "The idea is to ultimately have all of our supermarket CCTV systems linked up to the control room here. It will help to keep our operation centralized and much easier to maintain. "This whole set-up has made life much easier for us to keep a track of everything happening in the store and this will eventually be rolled out to our entire operation, which will no doubt ensure our security and customer service is up there with the best in the business."

Dedicated Micros Helping To Protect Those In Education
Dedicated Micros Helping To Protect Those In Education

Over the years Dedicated Micros equipment has been widely used in a great variety of education establishments and in various situations.  Here follow some examples: Burnage High School in Manchester wanted to upgrade its CCTV installation to a modern digital system to move away from a "traditional" system monitoring the school out of hours to one which can help combat problems relating to daytime management issues such as property damage, general behavioural matters, truancy and bullying.  With a Dedicated Micros NetVu Connected DVR/NVR system almost sixty cameras were installed across the premises enabling key members of staff to see exactly what is happening around the school without needing to actually patrol the grounds or corridors - networked CCTV allowing the teacher to "be" everywhere at once. Cambridge University's Wolfson College was looking at more cost-effective alternatives to the digital set up they had had previously.  Dedicated Micros emerged as the most popular choice for one simple reason: it's so simple to use.  It's also very robust and offers lots of popular functions such as activity search and telemetry at a very affordable price point. At Wolfson College two 16-way NetVu Connected DVR/NVRs control a mixture of 20 fixed color and mono cameras located over key entry/exit points in public areas, including halls of residence, lecture rooms, video rooms and the Lee Computer room, where students have 24 hour access to IT facilities via a college Smartcard.  High quality digital images are monitored and recorded round the clock in the Porter's Lodge and are saved for 31 days onto the NetVu Connected DVR/NVRs internal hard drive. DangerPoint is an innovative safety education center created by the Police and the key agencies responsible for safety in North Wales. The center has been designed to offer a series of safety-related interactive scenarios where children learn "hands on" about the risks and dangers in everyday life. An NetVu Connected DVR/NVR and four cameras all from Dedicated Micros, provide spot monitor display of the center's reception and shop area, as well as coverage of key exhibition zones including water, building site and home and garden safety.  The CCTV solution is multi-purpose in operation, being used not only for general surveillance but also to observe how children interact with the displays, and for training purposes. Leicester-based De Montfort University has adopted an advanced NetVu Connected surveillance solution linking 21 geographically dispersed campus buildings - using around 30 Dedicated Micros NetVu Connected DVR/NVRs and the associated user-friendly NetVu ObserVer GUI (Graphic User Interface) - to a control room in the Estates Services and Security building at the Leicester campus. With the NetVu Connected system security staff can follow an incident right across campus, with one DVD holding the whole incident from start to finish, respond faster to situations as they develop and take centralized, proportionate, action to; for example, call out the police if a serious incident is in progress rather than sending in University security staff to access the situation on the ground first. Where necessary they are also in a position to supply first generation recordings to the police for evidential purposes. Dedicated Micros has a proven track record in supplying CCTV to the Education Sector and is continuously implementing new technology to provide better and more varied solutions Huddersfield Technical College has four key sites all of which are covered by its digital CCTV solution.  Two NetVu Connected DVR/NVRs from Dedicated Micros are installed in the main control room and three further systems situated at the College's other sites. The remote NetVu Connected DVR/NVRs are linked back seamlessly over the network to the control room for centralized monitoring and review via NetVu ObserVer video management software. Being a large college Huddersfield has all the usual issues but the Dedicated Micros CCTV is a great help, for example they had an incident involving theft.  A report of a theft was received and they located  using the CCTV a person acting suspiciously who was then detained and the police called.  When the police arrived, with the capabilities of the new digital system,  they were able to view the incident in a matter of seconds and be provided a CD as evidence. Little Aston Primary School in Sutton Coldfield needed to protect its new outdoor interactive playground which has a Smartus computer nerve center linked directly to the school's ICT suite.  To guard against vandalism and theft of the school's new equipment, Little Aston opted for a Dedicated Micros NetVu Connected DVR/NVRs  and a pole-mounted 2060 PTZ dome camera, both of which could integrate with the existing network of five CCTV cameras. The NetVu Connected DVR/NVRs was installed in the school's main office and linked to a permanent large display screen. The flexibility the Dedicated Micros NetVu Connected DVR/NVRs offers means office staff can keep an eye on the electronic playground covered by the new dome camera and view the rest of the school premises covered by the existing camera network simultaneously. Medway Borough Council needed a cost-effective way to monitor schools across the borough out-of-hours, they opted for an innovative solution based on Dedicated Micros' NetVu Connected DVR/NVRs.  Running on the Council's existing broadband network, it required no additional infrastructure.  The built-in software means that the images can be viewed and the cameras controlled from anywhere in the country.   The Closed IPTV solution from Dedicated Micros makes deploying an IP video system safe, secure and simple Out of school hours, the schools' security monitoring systems transfer to Medway Borough Councils central monitoring station that is responsible for the town center as well.  The networked CCTV allows the control room to view live images from every school kept running permanently on the monitoring station's bank of screens. When necessary, an operator can select a school and transfer the images straight to his or her personal screen at the touch of a button for instant verification.  Careful camera positioning and immediate operator verification through the capacity to view all sites simultaneously means that critical images can be transferred directly to the police - who can take action straight away. Recent developments at Dedicated Micros offers schools even more.  Closed IPTV provides simple to install, safe and secure IP video solutions across new or existing networks.  Automatically allocating IP addresses to IP cameras by physical port, a Closed IPTV system is completely deterministic, creating firewalls and monitoring point-to-point IP connections so they cannot be hacked or intercepted. Critical to the security of a Closed IPTV system is the unique implementation of Trusted Endpoint technology; a secret signature, applied at lock down, enables endpoint devices such as IP cameras to be secure, immediately triggering a security alert should any interference be detected. The level of security of the network is particularity important for schools when the wish to be confident that no one can access the images either from live cameras or stored on the system.  Once a closed IPTV system is locked down no other device can access the system to view or insert images.  Even if a pc is plugged into an Ethernet port on the system its lack of a Trusted Endpoint means it will be excluded from the system and an alarm raised immediately. Schools and colleges are also an excellent example of where FireVu video smoke and fire detection and verification systems can be used.  Educational institutions have periods when the are either partially or completely unoccupied should a fire alarm occur during these periods fire authorities can be reluctant to commit vehicles as no people are at risk and it could be a false alarm.  With a FireVu system not only is smoke and fire detected rapidly but an operator can call up the associated camera image and confirm to the fire services that a real event is taking place, give them key information on the severity of the incident and point them quickly and accurately to its location. Dedicated Micros has a proven track record in supplying CCTV to the Education Sector and is continuously implementing new technology to provide better and more varied solutions to the specific requirements of schools and colleges.