Digital video recorders (DVRs) Comparison: Honeywell Security, Dedicated Micros  (4)

 
Channels
16
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Monitor Outputs
7
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Alarm I/O
9 or 16 TTL programmable as NC or NO
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Storage Capacity GB
750
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Image per second (IPS)
240 (NTSC) / 200 (PAL)
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Compression Type
JPEG
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Resolution
720 x 576
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Signal Mode
PAL/NTSC
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External Storage
SCSI port to connect RAID storage device
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Audio Recording and Properties
4 audio in RCA, 1 audio out RCA
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Accessories
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TransVu Status Module
POS Interface Module
Software Developement Kit for DV-IP

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Latest Digital video recorder (DVR) case studies

Dedicated Micros Provides National Bank Of Kuwait With ATM Surveillance Solution
Dedicated Micros Provides National Bank Of Kuwait With ATM Surveillance Solution

Security for banks can be a real challenge when faced with a multitude of threats including: fraud, theft and physical attacks. One bank which is setting new standards in the Middle East, when it comes to the application of surveillance technology to keep its infrastructure, staff and customers safe and secure, is National Bank of Kuwait (NBK). This is thanks to the roll out of an advanced NetVu Connected CCTV solution from Dedicated Micros part of AD Group which is focused on the centralized monitoring of all of its branches and critical ATM infrastructure.Awarded the Best Bank in the Middle East 2010 accolade by EuroMoney, National Bank of Kuwait (NBK), which was incorporated in 1952 as the first indigenous bank in the entire Gulf region, remains the preeminent banking institution in Kuwait as well as being an established banking franchise across the Middle East and supporting a large branch network, spanning 17 countries, including many of the world's financial and business centers.Dedicated Micros connection with National Bank of Kuwait stretches back over four years. The catalyst for the surveillance specialist being brought on board for this ambitious ATM protection project was the bank's dissatisfaction with the CCTV solutions it tested from other providers. A spokesperson for the Engineering Services Division, NBK, takes up the story: "We looked at and tested several brands of DVRs as potential answers to our pressing ATM surveillance needs before deciding to go ultimately with Dedicated Micros. The solutions that fell by the wayside were simply too cumbersome and complicated in terms of all the extra equipment (and software licenses) that would have been required to activate the functionality we wanted. This was in stark contrast to Dedicated Micros which was able to meet our needs based around an effective hardware-based package." Said Salim Idris, General Manager (Middle East), Dedicated Micros: "When contacted by NBK we were delighted to assist Kuwait's foremost banking establishment, not only were we able to demonstrate that we had the solutions available, such as the DV-IP ATM, that could address their specific requirements head-on, without lots of add-ons, but could also point to an unparallelled track record. To put our extensive experience, protecting the banking sector, into some sort of context, across the Gulf Cooperation Council area alone, we can now count 10 major banks - in Bahrain, Dubai, Kuwait, Oman, Qatar and Saudi Arabia - as customers. Significantly, as our CCTV systems are embedded, rather than PC based, they are recognized for their stability - essential in the banking environment - whereas PC dependent solutions have a reputation for crashing without warning."ATM FocusLooking in more detail at the systems from Dedicated Micros which have been put in place at NBK, since 2006, to support the effective monitoring of vital local and overseas ATM related infrastructure. These comprise 28 individual DV-IP ATM units which are used primarily to protect standalone Automated Teller Machines, with numbers expected to rise as part of the ongoing ATM project. There are also 145 NetVu Connected DS2 DVRs, with typically two systems connected at each National Bank of Kuwait branch plus an associated RAID (Redundant Array of Independent Disks) unit giving additional storage capacity to the existing internal hard disk of the DVR.This set-up offers redundancy and resilience to ensure any recorded video images are securely stored. In the case of the larger Dubai branch this combination was doubled up and four (DS2s and RAIDs) were installed at NBK's extensive Bahrain site. To help with the management of the geographically dispersed NetVu Connected CCTV infrastructure, at an early stage, Dedicated Micros was called upon to assist NBK in the setting-up of centralized monitoring from a control room. This was achieved by deploying NetVu Observer video management software to allow operators to seamlessly view distributed images from any NetVu Connected product.     DV-IP ATM units from Dedicated Micros have proved useful in making transactions more secure and safe  The robust DV-IP ATM units specified for the National Bank of Kuwait project are designed to work, primarily, within the confines of an Automated Teller Machine. Certainly the security challenges with regards to banking are most keenly felt when it comes to the safe operation of Automated Teller Machines (ATMs) whose accessibility makes them a convenient target for card skimming, shoulder surfing, and even physical theft from customers. It is CCTV systems, specifically remotely accessible DVRs, that are at the very heart of efforts to deal with these types of threat.Combining Video and Transaction DataThe Dedicated DV-IP ATM, based on NetVu Connected technology which ensures its interoperability with other DM and AD Group systems, is able to process transaction data which is then recorded with video footage. Post event analysis, via a powerful text search engine, provides video imagery of the ATM user plus the associated transaction information. For NBK this allows security staff to deal with any fraudulent activity and ensures that customer services representatives are well placed to quickly resolve any genuine customer withdrawal disputes.Marrying up the DS2 DVRs with RAID units at every NBK branch, also facilitated the effective monitoring of each location including the in-branch ATMs not covered by the DV-IP ATMs. With, in this case, the cameras in the ATMs connected to the DVRs which had been specifically programmed to have the capability to associate transaction data with the appropriate video footage.The ability of both the DV-IP ATM systems and DS2 DVRs, deployed for the NBK project, to apply Dedicated Micros' TransCoding technology to record evidential quality MJPEG locally and simultaneously support low bit rate data streaming in MPEG-4 compression format for remote viewing has proved to be advantageous in keeping bandwidth demands on NBK's network to an absolute minimum. Of course local recording (including the additional capacity provided by the RAID units) has the added benefit that, even in the event of a network failure, recording is not interrupted or vital evidence lost. Adding-Up the Benefits  NetVu connected solution from Dedicated Micros has enabled National Bank of Kuwait to monitor all the branches Reflecting on the success of the project to date, a spokesperson for the Engineering Services Division, NBK, commented: "The NetVu Connected solution from Dedicated Micros we have adopted has given us the opportunity, for the first time, to monitor all of our branches remotely 24/7 wherever they might be and to cover a large number of ATMs (181 at the latest count) through the ATM transactions interface. We have been very pleased with the performance of the NetVu Observer viewing software over the past four years - which we are in the process of upgrading to Pick-a-Point Icon - as it has made it extremely easy to retrieve footage and to playback recordings over the network. With numerous cases involving ATMs reported on a daily basis and, with the Dedicated Micros' solution in place, we have been able to provide recorded footage, in a timely manner, to offer proof of what has actually happened. In practice, we have found the speed that video can be delivered across the network to be extremely favourable, for management and archiving, when set against the limited bandwidth provided."The distributed architecture of the solution has also meant that even, when there has been a network issue, critical recording has been able to continue unabated. Testament to this is the fact that since the start of the project no footage has been lost in this way. A major benefit we have also seen, in terms of cost of ownership, is the fact that from an Engineering Services' point of view the DVRs have been much easier to maintain, compared to what was in place before, and we have been very impressed with the stability of the DVRs in operation with zero reported failures. Alongside this the web-based configuration for the Dedicated Micros' systems has proved to be very intuitive."Future Plans Looking ahead, Dedicated Micros is working closely with NBK to expand the capabilities of the surveillance infrastructure. One key development soon to go 'live' is the implementation of the Pick-a-Point Icon multi-site video management solution in the bank's main control room to further enhance the remote monitoring of all of the bank's geographically dispersed locations. The uplift in functionality provided by Pick-a-Point Icon's more extensive features, compared to NetVu Observer, should greatly enhance the ability of the bank's security staff to manage and control their CCTV infrastructure.     Dedicated Micros has formed many of the building blocks for the success of today's CCTV industry From the start Pick-A-Point Icon has been designed to be intuitive for operators, simplifying and speeding up image retrieval. In future, operators in the main NBK control room will be able to select cameras using Pick-A-Point Icon's enhanced GUI (Graphical User Interface) via multiple map screens and highly detailed map images, allowing them to pick a camera on-screen without having to know which digital video recorder the camera is linked to. Pick-A-Point Icon is based around a robust standalone hardware based workstation, which eliminates the reliability issues associated with PC based systems - a key consideration in the banking sector.Closed IPTV InvestmentCommented Salim Idris, General Manager (Middle East), Dedicated Micros: "As the surveillance solution moves ahead, we are delighted that National Bank of Kuwait has confirmed that it will also act as a trailblazer for the deployment of our award winning Closed IPTV 'IP Video' solution. This follows on from the successful testing of the Closed IPTV version of the SD Advanced hybrid NVR/DVR, which will now be rolled out gradually across all of the bank's extensive branch network, making NBK one of the first customers in the Middle East region for this new solution."Essentially, adopting Closed IPTV systems such as the SD Advanced - in conjunction with a Layer 3 Enhanced CCTV Switch which provides greater security for less configuration effort than a conventional managed switch - makes deploying an IP Video, CCTV system safe, secure and simple. Combining patent-pending innovation with zeroconf networking technology, Closed IPTV automatically allocates IP addresses to IP cameras by physical port. In this way the system is completely deterministic, creating firewalls and monitoring IP connections by individual network ports so they cannot be hacked or intercepted. This ground breaking solution provides a very simple and secure answer to IP Video, where no prior knowledge of IP networking is required. National Bank of Kuwait is going to adopt Dedicated Micros' HyperSense APNR cameras for its car park management A further enhancement, in the pipeline for NBK, is the adoption of Dedicated Micros' HyperSense ANPR cameras for its car park management, in this case combining an Overview and ANPR camera, with alerts triggered by car park barriers to monitor vehicles entering and leaving a location. The sophisticated HyperSense technology built in to the cameras removes ambient light from the scene leaving only the objects that strongly reflect the IR light emitted by the integrated invisible IR LED flash to be displayed. The ability to eliminate glare from vehicle headlights delivers a more distinct image for evidential purposes and the black and white ANPR camera ensures that details of the numberplate can be seen, whilst the 'overview' camera allows this to be tied-up with other details such as the color of the vehicle.Banking on SecurityUltimately, National Bank of Kuwait, through continuing investment in the latest surveillance infrastructure from Dedicated Micros, has demonstrated a real commitment to not only be a leader in the banking services it provides but also, crucially, to back this up with the best possible levels of security for customers, staff, and physical assets such as the branch network and ATMs making NBK ideally placed to deal expeditiously with any form of criminal attack.

PAK Supermarkets Welcome Dedicated Micros' CCTV Of The Future
PAK Supermarkets Welcome Dedicated Micros' CCTV Of The Future

PAK Supermarkets, Europe's largest Asian supermarket chain, and a favorite for ethnic cuisine lovers across the Midlands, is benefiting from the latest NetVu Connected CCTV technology developed by Dedicated Micros - part of AD Group - and installed by DM Fusion installer Security Direct. Since opening in April, PAK Supermarkets' new £7 million store, based in Washwood Heath, Birmingham, has been attracting a plethora of shoppers from as far afield as Leicester and Banbury. With a vast 80,000 sq ft of ground to cover across the store - as well as thousands of pounds being exchanged each day - it was imperative to have the very best security system in operation. Combining security and service CCTV expert Dedicated Micros has devised a pioneering Advanced Point Of Sale (APOS) interface system, which not only offers the Washwood Heath store state-of-the-art surveillance, but also acts as a pivotal cog in the store's management decisions. The Dedicated Micros CCTV system at PAK Supermarkets, when integrated with the APOS technology, allows security staff to keep an eye on any suspicious activity while also providing valuable management transaction data by integrating checkout activity with the CCTV images. Purchase information from each till is transmitted to a central control room via a hard wired TCP/IP network, which is combined with video footage from cameras at each checkout to capture the customer in action and ensure stock levels, security and spending habits are carefully monitored.   Management has access to the CCTV system via the Dedicated Micros NetVu ObserVer software around the store With the new system, every product that goes through the till can be monitored and analyzed. It gives store management the chance to see exactly what is being bought with both the till transaction and video footage being combined, not just overlaid on the video footage, but being read, and managed as part of our highly sophisticated metadata handling process. Bringing these together gives users the perfect opportunity to keep track of who is buying what and enables stores to better control and plan their own store layouts and help in developing marketing strategies. In addition to integrating point of sale data, the technology also provides a wide spectrum of security benefits beyond the scope of a more traditional installation. With a network of cameras covering inside and outside the store, the system - combined with store detectives - has rapidly become part of the daily routine at the supermarket. The Dedicated Micros system allows users to design a set-up to meet the individual needs of their business. It can be applied; for example, to trigger an alarm if a large number of £50 notes have been exchanged in the store in a short space of time at different tills. Anything from investigating fraud to clearing up customer complaints if they think they have been short-changed can be dealt with at the touch of a button, which provides an extra chance for the supermarket to deliver excellent customer service. A super-sized project West Midlands-based company, Security Direct, a DM Fusion installer, was commissioned to install the system. Surj Dhami, Managing Director of Security Direct, said: "The biggest hurdle to overcome was the sheer amount of equipment required. It is a large supermarket with a correspondingly large and complex installation so it made sense to select Dedicated Micros systems which could be readily integrated together."     The network of CCTV cameras capture images and transmit them back to a 24/7 manned control room In total 20 2040 Dennard indoor dome cameras, a 2060 Dennard precision outdoor dome and six Dedicated Micros Digital Sprite 2(DS2) Digital Video Recorders (DVRs) provide the basis of the installation, including a total of 9Tb of hard disk storage capacity, as part of a sophisticated network system. In addition, 12 APOS interfaces were installed with 30 LCD monitors as part of the four-month project.   At the design stage of the project, Security Direct chose to specify Dedicated Micros NetVu Connected products, which allow images to be viewed via a TCP/IP network on any authorized PC, across the installation. 2060 Dennard domes were chosen to cover the exterior of the supermarket partly because of their resistance to vandalism, but also the ability of the cameras to operate in low light conditions. The more compact 2040 domes cover the inside of the store at tills and along the aisles. The network of CCTV cameras capture images and transmit them back to a 24/7 manned control room. Images are viewed on dedicated monitors, with traditional joystick control of the system. At locations around the store, management has access to the CCTV system via Dedicated Micros NetVu ObserVer software, which is installed on PCs and offers very familiar Windows-based drag and drop functionality to get the end users up to speed as quickly as possible with the new technology. In section on the shop floor Khalid Hussain, Managing Director of PAK Supermarkets, said: "This is a fantastic system that has given us exactly what we required. We wanted a solution, which not only delivers a high-spec surveillance operation, but can also be incorporated into the ongoing commercial development of our stores. It really delivers everything the retail environment needs - the perfect tool for security and customer service. We also have more control over each transaction, which we are obviously very happy with." The network of CCTV cameras capture images and transmit them back to a 24/7 manned control room. Images are viewed on dedicated monitors, with traditional joystick control of the system The APOS system has already proved a hit at several other retail chains including Selfridges, Marks and Spencer and KFC. Khalid believes the market-leading system will become a hit with many other retailers: "It is all a matter of budget for security, but I am sure given our positive experience that more and more of the bigger retailers would be very much attracted to this system." The Dedicated Micros technology has proven so successful in helping to manage and plan stock requirements that the supermarket is now considering the introduction of loyalty cards which link directly in with the APOS interface. PAK Supermarkets has commissioned Security Direct to redevelop its surveillance - using the Dedicated Micros system - across its seven stores nationwide and a further four currently under development. Khalid said: "The idea is to ultimately have all of our supermarket CCTV systems linked up to the control room here. It will help to keep our operation centralized and much easier to maintain. "This whole set-up has made life much easier for us to keep a track of everything happening in the store and this will eventually be rolled out to our entire operation, which will no doubt ensure our security and customer service is up there with the best in the business."

Security A High Priority At New NHS Primary Care Centre
Security A High Priority At New NHS Primary Care Centre

The Whitegate Health Centre, a new NHS Primary Care Centre located in Blackpool, Lancashire, was opened to the public in September 2009. Eric Wright Construction was the primary building contractor responsible for the project and its Facilities Management division was selected to manage all aspects of the buildings security and general maintenance. The Primary Care Centre was built as part of a wider NHS initiative to bring non emergency / surgical health services such as x-ray, physiotherapy, dental services, general practitioners, a walk-in center, sexual health clinic, podiatry and children's services under one roof to enable hospitals to concentrate on the provision of emergency, surgery and specialist health care. The situation:A comprehensive integrated security solution was required to protect and monitor the patients, staff and visitors who use the facility. The security installer Black Box Security, based in Preston, Lancashire, has worked with Eric Wright for over 25 years and drew on a wealth of necessary experience, expertise and product knowledge to supply the right solution for this project. The security solution specified required integrated digital video recording, access control, intruder detection and CCTV (IP and analog cameras). Working with Honeywell to supply the complete product range meant that Black Box Security benefited from a smooth and uncomplicated contracting process. One of the most important aspects of any major security installation is the capability of different products to seamlessly integrate and interoperate with each other. Honeywell provides an integrated approach to security, creating a seamless system for the security contractor from an installation and maintenance point of view. The end user benefits from a reliable, customised and state-of-the-art integrated security system. "The challenge from our point of view was how to integrate the intruder system, access control, digital recording and CCTV, whilst making the installation and maintenance process as smooth as possible," stated David Barnes at Black Box Security. "As you can imagine, health facilities are high risk sites, so every detail must be accounted for." The solution:A detailed risk assessment along with a method statement was submitted before the work could be started by Black Box Security. This highlighted the potential risks at the site and how the security solution would address these risks. Following the risk assessment, Black Box Security and Eric Wright Facilities Management (on behalf of Blackpool Primary Care Trust) chose an integrated security system from Honeywell. The challenge was to combine access control, CCTV (IP and Analog) and intruder systems into a cohesive integrated and user-friendly system. Honeywell was selected because of the seamless interoperability of WIN-PAK®, Fusion Digital Video Recorders (DVRs) and the Galaxy Dimension intruder control panel which ultimately creates a robust and reliable end-to-end solution. For this project the Honeywell WIN-PAK access control system includes 104 smart card proximity readers and twenty seven N-1000 control panels. Expandability is the most important feature of many access control systems. The N-1000 can operate as a standalone two or four door controller, and up to 31 N-1000's may be connected on an RS485 drop-line as needs increase. This includes the readers for the public lifts, thus only allowing public access to the appropriate floors. The challenge was to integrate access control, surveillance and intrusion detection into a user-friendly system WIN-PAK with Galaxy integration provides a single user interface that integrates access control with video and intrusion to create a more robust platform with increased functionality. Functions that have traditionally been tied together through physical relays and input devices are now controlled logically. Full-scale system management of single or multiple locations is possible - resources can be moved, controlled or shared across multiple locations simply by logging on to a system. From a video perspective, WIN-PAK offers complete enhanced digital video integration to the two Fusion DVRs installed in the center's security control room. Integration allows video to be linked to both access control and Galaxy intrusion events and alarms. Video clips can easily be recalled with the software, based on a time or event. With integration, users can have complete camera control, including pan, tilt and zoom, and can verify live users with stored images using the video verification option. The Honeywell EQUIP® HCD554IPX IP cameras were installed in the health center canteen area as a means of preventing shrinkage and monitoring movements and activity within this area of the building. This particular camera is specifically designed for object recognition which is required in locations where variable and low light conditions exist - like a canteen. Set-up is quick and easy and can be customised through a web client or from a Network Video Recorder (NVR). Full and comprehensive training was provided for both the facilities management staff and the onsite security staff. As the main manufacturer involved in the project, Honeywell supported the programme from its Training Centre of Excellence in Runcorn. Operating and maintenance manuals were supplied along with all fitted specifications and drawings in hardcopy version and on CD. This was essential for the client as a reference point or if security settings needed to be changed in the future. As a unit of an NHS Primary Health Care Trust, Whitegate Primary Health Care Centre is responsible for providing a safe and secure environment for patients, staff and visitors. It is accountable to the NHS, the government and the taxpayer. Therefore security is of the utmost importance. "The breadth of the Honeywell product range and our integrated solutions meant that Black Box could specify a complete security system from a single reliable supplier."David Barnes, Blackbox Security The benefitsHospitals and Health Centres are considered to be prime targets for crime. The Honeywell solution incorporating Fusion DVRs and IP cameras provides a robust, accurate and dynamic video system to monitor, capture and record images and footage. The speed, accuracy and efficiency of the system will aid security staff in dealing with any issues which may occur, either in real time or in providing evidence for later actions.   The Honeywell Fusion DVRs and IP cameras provide an accurate and dynamic video system to mintor The seamless integration and interoperability provides major benefits to the customer. For example, the doors controlled by the WIN-PAK access control system are also monitored by cameras enabling the security manager to gain visual verification of all people accessing the controlled doors. The 104 door readers installed throughout the building control access to many different rooms; access to some parts of the center is strictly controlled so only authorized personnel may enter. WIN-PAK enables security staff to know exactly who is in the building and in a particular zone at any given time, combined with integrated video surveillance staff can monitor the building in real time and thus deliver a safer and more secure environment for all. "I've worked with Honeywell on a number of projects and the product range and level of integration on offer certainly makes life easier as an installer," said Barnes. "Add to that the expertise, knowledge and professionalism of the Honeywell team both on-site and behind the scenes makes them our number one choice." The Health Care Trust is now planning to expand the current system by increasing the number of on-site cameras and doors which are access controlled. This is simple to achieve with the WIN-PAK system and allows additional areas of the building to be opened to the public whilst maintaining the appropriate level of security throughout. "This system enables us to monitor the building inside and out so we are able to correct any issues before they turn into problems," commented Dave Hamilton, Facilities Manager at Eric Wright Group. "The safety and security of the staff, patients and physical assets of the health center is our priority. Black Box Security is a great partner to work with and provides support and assistance every step of the way. As the system is user-friendly and operated via a single user interface it is easy to manage both the video and intruder parts of the system. That means my team is always in control." "This system enables us to monitor the building inside and out so we are able to correct any issues before they turn into problems."Dave Hamilton, Facilities Manager, Eric Wright Group Products: 16 Channel Fusion Digital Video Recorders (x 2) WIN-PAK® Access Control System N1000 Access control panels (x 27) 104 OmniProxTM door readers Equip® IP cameras HCD554IPX (x 2) Galaxy Dimension Intruder Detection System