Like most industries, the fields of security, access, and safety have been transformed by technology, with AI-driven automation presenting a clear opportunity for players seeking growth and leadership when it comes to innovation. In this respect, these markets know exactly what they want. They require solutions that accurately (without false or negative positives) classify and track people and/or vehicles as well as the precise location and interactions between those objects. They want to have...
Malwarebytes, a provider of advanced endpoint protection and remediation solutions, announces enhanced integrations and business offerings in its OneView management dashboard to streamline security business operations for Managed Service Provider (MSP) partners. The latest expansion brings management of server products into the cloud console and also integrates directly with ConnectWise Manage business management solution, making it easier for MSPs to streamline billing, service ticketing, and...
Ensuring the safety of residents and staff in specialized housing environments has always been a priority for those in the sector. Karen Trigg of Allegion UK highlights the steps decision-makers must make to keep occupants in sheltered, extra care or supported housing safe and secure. Whether it’s adhering to fire safety or infection control guidelines, a topic that is never far from ones thoughts at the moment, there are many options that decision-makers can take to ensure maximum safety...
Ping Identity, the Intelligent Identity solution for the enterprise, has been honored with a Glassdoor Employees’ Choice Award, recognizing it as a Best Place to Work in 2021. The annual Employees’ Choice Award is based solely on the input of employees who provide anonymous feedback about their job, work environment and employer on Glassdoor, one of the worldwide leaders on insights about jobs and companies. Ping Identity was recognized as a Best Place to Work among Small and Medium...
Interface Security Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, announced the completion of a $60 million equity financing transaction led by its current sponsors SunTx Capital Partners and Prudential Capital Partners. The additional equity capital will help facilitate the company’s growth strategy and strengthen its capabilities, featuring highly differentiated managed services.&n...
As an industry, we often speak in buzzwords. In addition to being catchy and easy to remember, these new and trendy industry terms can also reflect the state of the security market’s technology. In short, the latest buzzwords provide a kind of shorthand description of where the industry is - and where it’s going. We asked this week’s Expert Panel Roundtable: What new buzzword(s) rose to prominence in the security industry in 2020? (And how do they reflect industry trends?)
Alarm.com has developed the first cellular sensor with virtually no range limitations for monitoring valuable property and assets. The Alarm.com Flex IO™, a battery-powered device that is weatherproofed for outdoor durability, uses the latest LTE-M technology to operate anywhere there is LTE coverage and without a panel, hub or even Wi-Fi. The one-of-a-kind sensor works as a standalone solution or as an expansion of a person’s existing Alarm.com-powered system. The Flex IO™ sensor sets up in seconds and can be attached to almost anything to help people keep an eye on doors, gates, sheds, barns, detached garages, guest houses and other access points around their property. Expected battery life In addition, the wired magna-loop input option keeps users informed if freestanding items, like a motorcycle or lawn mower, are moved. “I’m extremely impressed by the Flex IO sensor after testing it as both an outdoor gate sensor and with the wired loop,” said Charles Hadsell, CEO of ePropertyCare. The Alarm.com Flex IO has an expected battery life of more than two years “The use cases for it seem almost limitless. Many of our customers come to us looking for help securing and monitoring things in areas outside the reach of their existing system. The Flex IO sensor is what we’ve needed to solve those challenges. I think it’s going to be a big hit because there’s nothing else like it on the market.” The Alarm.com Flex IO has an expected battery life of more than two years and seamlessly integrates with the existing Alarm.com ecosystem of connected smart home devices. Smart property monitoring Subscribers can stay informed about pertinent activity detected by the Flex IO sensor through real-time notifications and customizable alerts configured through the Alarm.com mobile app. “The Flex IO sensor expands the boundaries of smart property monitoring while redefining the uses for an activity sensor,” said Alison Slavin, co-founder and senior vice president at Alarm.com. “It’s an extremely versatile solution that’s ready for the challenge of what home or business owners want to monitor without being restricted by location.” The Alarm.com Flex IO offers enhanced awareness for property owners, one of the key elements of security. As a standalone solution, Flex IO also can be used in other applications where consumer needs have gone unmet due to range restrictions. The device is currently available through authorized Alarm.com partners. Flex IO is a trademark of Alarm.com.
DITEK Networks is announcing the launch of a new line of Gigabit Power over Ethernet (PoE+) network switches designed for industrial applications. The products in this new line, which includes both 4-port and 8-port models, are built with a rugged metal case, and feature a fanless design that delivers a high PoE power budget. A welcome addition to the three other series of DITEK Networks PoE switches, this new line gives IT professionals and security integrators a new choice for cost-efficient, easy-to-install powered networks ideal for demanding environments. Extreme temperature tolerance Total PoE Budget for the 4-port model is 120W, and total PoE Budget for the 8-port model is 240W "In sharp contrast to most business and office settings, industrial environments can be a real challenge for network equipment," said Michael Molinari, Director of Marketing for DITEK. "We introduced this new line of Gigabit PoE+ Switches to meet these challenges head-on. They have the rugged strength, extreme temperature tolerance, high power output, and quiet, dust-resistant operation that would make them the ideal choice for these demanding applications." Two new DITEK Networks models are available: DTK-SW4IND 4-Port Gigabit Ethernet PoE+ Industrial Switch DTK-SW8IND 8-Port Gigabit Ethernet PoE+ Industrial Switch Industrial power supply Both models support up to 30 watts of power per port while delivering network speeds of up to 1 Gbps. Total PoE Budget for the 4-port model is 120W, and total PoE Budget for the 8-port model is 240W. Both models feature rugged, IP40-rated metal cases and a fanless design. Both models have a wide -40 to 75 degree C (-40 to 167 degree F) operating temperature range. Both models feature 10/100/1000 Mbps autosensing ports that automatically detect optimal network speeds. Both models feature two small form-factor pluggable GBIC module slots (SFP). The new models are ideal for PoE Network devices, as well as Wireless Access Points and IP Video Cameras. Both models come with an included DIN-rail mounting bracket, and require a separate DC industrial power supply (not included).
LenelS2 announced a strategic agreement with Bosch Building Technologies to resell Bosch IP cameras in North America and Europe. As a result of the agreement, end-users will have access to the complete Bosch IP camera portfolio through LenelS2’s Value-Added Resellers (VARs). The Bosch IP camera portfolio integrates with all LenelS2™ video management solutions to enhance critical video analytics capabilities that help protect people and assets and optimize building health and efficiency. The integrated solution joins the Carrier Healthy Buildings Program suite of offerings to help deliver healthier, safer, more efficient and productive indoor environments. LenelS2, a front-runner in advanced security systems and services, is a part of Carrier Global Corporation, a foremost provider of healthy, safe, and sustainable building and cold chain solutions. Video surveillance solutions The relationship provides a convenient, single source for LenelS2 VARs to procure and build their video surveillance solutions. VARs will be able to leverage a unified support infrastructure for products across both company product lines. LenelS2 and Bosch are developing tighter integrations between products to enable advanced features for future product releases. Camera integration with VMS Bosch cameras integrate with all LenelS2™ OnGuard® and NetBox™ ecosystem video management solutions including LenelS2 NVR (LNVR), UltraView, VRx™, and NetVR™. Bosch cameras also integrate with Milestone XProtect® in support of LenelS2 and Milestone’s distribution agreement. Healthy building solutions “Bosch Building Technologies is a longtime partner and member of the LenelS2 OpenAccess Alliance Program (OAAP), so this was a natural step to take,” said Jeff Stanek, president, LenelS2. “This alliance further supports our commitment to providing open platforms and comprehensive Healthy Buildings solutions, enabling our customers to select the best solutions for their security needs.” Bosch camera portfolio Camera Portfolio includes a wide array of products integrated with advanced video analytics, hardware & software cyber security The Bosch camera portfolio is feature-rich, reliable, and includes a wide array of products from small form factors ideal for offices to cameras designed for industrial applications such as utility and transportation infrastructure. Bosch cameras also incorporate advanced video analytics, bandwidth management features, hardware, and software cyber security. Bosch cameras feature a full library of essential and intelligent analytics capabilities that can proactively detect a variety of objects and events, which helps to create healthier, safer workspaces. LenelS2 VARs & Bosch devices “By providing direct access to our portfolio of IP cameras, this collaboration makes it easier for LenelS2 VARs to meet the needs and requirements of end-users with intelligent Bosch devices,” says Tanja Rueckert, president, Bosch Building Technologies. “This agreement will enable innovative solutions made possible with features like built-in video analytics, tighter product integrations, and greater choice for customers.” Combine industry experience LenelS2 and Bosch have decades of combined industry experience in providing customers with proven security solutions. Bosch Building Technologies has been a part of the LenelS2 OAAP since 2010.
Sage Integration, a security integration provider serving enterprise Fortune 100 clients, recently celebrated its top 2020 vendors providing technology, subcontracting, distribution and manufacturer representative services for the company’s Kent, Ohio office. A ceremony recognized the service providers for their assistance in meeting the evolving security needs of Sage Integration’s growing client list. Commercial security systems Award winners included: Technology Partner of the Year: Honeywell Commercial Security, and industry pioneer developing many groundbreaking advances shaping commercial security systems. Subcontract Partner of the Year: Thompson Electric, a full-service electrical contracting company founded in 1977 and based in Munroe Falls, Ohio. Distribution Partner of the Year: PSA Security, the world’s largest consortium of security and audio-visual systems integrations in North America. Manufacturer Representative Firm of the Year: IP Security Reps, a technology-based firm and a manufacturer’s representative in the Midwest U.S. Regional security powerhouses The company recently opened an office in Dallas in addition to the offices in Kent, Ohio and Atlanta The awards recognized each vendor’s deep commitment to customer service, one of Sage Integration’s core values, said John Nemerofsky, chief operating officer, Sage Integration. “We are fortunate to have some of the industry’s finest and most trusted sales and service partners,” he said. “Each partner provided us with detailed and precise service to get the job done right the first time, always aware that our response to our clients directly hinged on their response to us. We value the incredible efforts they made despite a pandemic and look forward to working with them during a successful 2021 and beyond.” Sage Integration was formed in 2019 by merging two regional security powerhouses, AYSCO Security Consultants and DTS Security. The company recently opened an office in Dallas in addition to the offices in Kent, Ohio and Atlanta.
Genetec Inc. (“Genetec”), a renowned technology provider of unified security, public safety, operations, and business intelligence solutions, announced the opening of its 16th global office in Vienna, Austria. Ideally located to support the company’s expanding footprint in Central Europe and serve as a hub for the DACH region, the new headquarters in Vienna will support the company’s fast-growing R&D, regional sales and support teams. With a multilingual staff representing eighteen nationalities, the Austria team brings a unique mix of different cultures and ideas. Following the acquisition of Austrian video analytics company KiwiSecurity, the Vienna-based R&D team will focus on multiple areas including privacy and video analytics solutions that enable customers to protect people’s privacy while increasing security and operational efficiency. Long-term growth strategy A fast-growing company, Genetec continues to expand its DACH operation and is actively recruiting talented individuals to join the team throughout that region. Genetec serves its global customers via an extensive network of resellers and integrators “The new Vienna offices will give us the perfect platform to continue expanding our footprint into Central Europe and sustain the continued year-on-year growth we have achieved in Europe and the rest of the world,” said Cyrille Becker, General Manager for Europe, at Genetec Inc. “While right now everyone is safely working from home, our new offices will be there to support our long-term growth strategy and better meet the needs of our channel partners, end-users, and prospects in the region.” Innovative technology company Genetec Inc. is an innovative technology company with a broad solutions portfolio that encompasses security, intelligence, and operations. The company’s flagship product, security centre, is an open-architecture platform that unifies IP-based video surveillance, access control, automatic licence plate recognition (ANPR), communications, and analytics. Genetec also develops cloud-based solutions and services designed to improve security, and contribute new levels of operational intelligence for governments, enterprises, transport, and the communities in which one lives. Founded in 1997, and headquartered in Montreal, Canada, Genetec serves its global customers via an extensive network of resellers, integrators, certified channel partners, and consultants in over 80 countries.
With the new MOBOTIX S74 video system, Konica Minolta is significantly expanding the usage options for Intelligent Video Solutions delivered using its MOBOTIX 7 platform. The new model is a high-performance IoT camera featuring up to four different types of sensor (two visual, one thermal and one movement/sound), which allows for more flexibility than any other MOBOTIX video system. Exceptionally discreet thanks to its concealed camera housing, the S74 can also access camera apps that have already been integrated, for almost indefinite expansion. This makes the video system universally suitable for any imaginable requirement in even the most diverse industrial applications. Identifying vehicles or people To supplement its already well-known 4K UHD modules in numerous lens opening angles, Konica Minolta is presenting a real world-first with the MOBOTIX S74: The Ultra LowLight 4MP Day & Night sensor module with automatic day/night switching. The Ultra LowLight technology can produce brilliant images with faithfully reproduced colors, even in low-light conditions. This is an important feature for applications such as identifying vehicles or people, even in the darkest of areas. The excellent signal-to-noise ratio of 0.19 demonstrates the impressive brilliance of the Ultra LowLight sensors The modules also have shorter exposure times, significantly increasing the sharpness of the object moving through the twilight image. The excellent signal-to-noise ratio (SRV) of 0.19 demonstrates the impressive brilliance of the Ultra LowLight sensors. That corresponds to a light sensitivity that is four-times higher than a 4K UHD module. The camera also has potent backlighting technology. VGA thermal technology Thanks to the optimized Wide Dynamic Range (WDR) function, all MOBOTIX 7 generation cameras can easily cope with challenging light conditions. WDR simultaneously combines different images with different exposure times into one image, automatically brightening areas that are too dark and preventing areas that are too bright. The result is a more accurate, detailed image in all areas. The excellent image quality also applies in thermal applications. With VGA thermal technology and an extended image angle of up to 90° x 69°, even the smallest details can be recognized. Large areas (perimeter protection) and temperature differences can also be captured from great distances. The S74 integrates perfectly into the open MOBOTIX 7 platform, which offers a wide range of MOBOTIX Certified Apps based on Artificial Intelligence and Deep Learning to support security and workflow processes. Specific use cases Customers can use existing apps from the platform instead of installing apps in their own infrastructure, which they would have to manage and continuously update. The pre-installed apps can be trialed free of charge for 30 days and then activated individually using a license, if this is required. However, customers can also develop their own apps for specific use cases and these can be integrated into the open platform. This means they can create "their own" camera to fulfill their specific requirements - giving them the full flexibility and modularity they need. In this way, new camera app solutions are continually being created with unlimited possibilities. Only high-quality professional market and partner solutions are integrated, tested, and certified by MOBOTIX to meet the high demands of quality and cybersecurity. Additional network cameras The S74 video system exclusively consists of rugged, high-quality components, which are made in Germany As image processors and storage are embedded within the IoT camera and the camera operates completely autonomously, there is no extra hardware or software such as servers or recording systems - only the camera itself is required. This intelligent video solution therefore enables customers to reduce server load and storage volume, lowering both capital and operating costs. If the system is expanded with additional network cameras, only additional storage is required. Robustness, reliability, and data security are also core values in the S74. The S74 video system exclusively consists of rugged, high-quality components, which are made in Germany. The camera housing is made of powder-coated aluminum and features weatherproof USB-C sockets. The S74 also provides end-to-end protection against cyber-attacks by hackers and prevents unauthorized entry into the company's network. AI-supported video technology Gary Fletcher-Moore, Head of Sales - Intelligent Video Solutions at Konica Minolta Business Solutions (UK) Ltd states, “With the MOBOTIX S74, we are setting new standards in AI-supported video technology. The system will impress customers thanks to its performance, image quality, robustness and cybersecurity.”
This year has brought about changes in virtually every sector. As with other frontline industries, the security sector has been tested more than those able to move entirely to remote working. While the promise of a vaccine means an end is in sight, the post-COVID era will not bring with it a return to the ‘normal’ we knew before the pandemic. Organizations have adapted, becoming more resilient and agile and this will have lasting effects. The coming months will continue to be testing. The tiered system will see the precautions in place fluctuate with the situation. Initial lockdown period At the same time, a gradual return to normal as the vaccine is rolled out will require adaptive measures. The security sector will be at the heart of keeping people safe throughout this process. The initial lockdown period and the first wave of panic buying might seem like a lifetime ago. However, the introduction of the second lockdown in November was accompanied by another wave of stockpiling despite organizations trying to reassure their customers. It is uncertainty that breeds anxiety, and we continue to see this as the restrictions fluctuate across the country. The tier system depends upon a number of factors: case detection rate, how quickly case numbers are rising or falling, positive COVID-19 test numbers in the general population, pressure on the NHS in that region, and local context and exceptional circumstances. Social distancing measures For the sector to meet demand, technology will be needed to work alongside the manned guarding role While travel is allowed in all tiers if necessary for work, government advice still recommends that those able to work from home should do so. This means that throughout the country, many buildings will remain empty or at minimal capacity for some time to come. Security risks vary with the restrictions in each area. Although shops are largely open, tier three still requires the closure of many premises. Vacant premises are more vulnerable to theft and damage, meaning officers and security technology remain in higher demand than usual. As more premises are allowed to open, the need for officers to implement social distancing measures increases, stretching the sector like never before. For the sector to meet demand, technology will be needed to work alongside the manned guarding role. Temperature checking devices It will continue to be important in providing security when officers cannot be present in person through CCTV and sensors. But it will also be integrated into the manned guarding role to streamline processes. We are already seeing the start of this as many officers are using handheld temperature checking devices to reduce the spread of COVID-19. We’ll also see temperature scanners installed into buildings to allow security guards to focus on other priorities. Those businesses that are open will need to continue to adapt to the changing regulations in the coming months. Christmas is a busy period that stretches the retail sector. Unpredictability results in heightened stress levels and makes it more difficult for people to reliably take in and recall information. Security officers are a key first point of contact both to enforce measures and reassure anxious staff and members of the public. Enforcing one-Way systems Security staff will need to keep members of the public safe and prevent disruption Some shops are enforcing one-way systems and limiting the number of customers allowed inside. Over Christmas, many more may choose to do so. Security officers will be responsible for ensuring these precautions are followed. With the heightened pressure of the festive period, it can be hard to predict how members of the public will respond to officers enforcing measures. Security staff will need to keep members of the public safe and prevent disruption. Doing so will require tact and empathy in dealing with customers. Within shops, too, officers will be tasked with ensuring social distancing and other measures are followed effectively. Doing so, they must work closely with clients to understand what protocols are in place and how to handle a breach. They must also be able to enact discretion. For example, clients may not take issue with protocols being broken momentarily or accidentally. Extensive government guidance There is extensive government guidance on the precautions that should be taken on various premises. They include the introduction of one-way systems and limiting building capacity. Measures such as one-way systems may be broken by those that don’t notice or don’t care. Officers must be able to judge what responses are appropriate while maintaining a calm and reassuring presence. The security officer role has long been moving toward a more front of house position as, for many visitors to a building, they are the first point of contact. The pandemic has accelerated this trend. Working on the frontline of the pandemic, officers have had to play a more multifaceted role than ever before. Officers still act as deterrents and manage security issues, but they must also use empathy and strong communication skills to inform and reassure customers and staff onsite. Adapting to new technology They will need to be able to learn quickly on the job and adapt to new technology and practices Being able to demonstrate this flexibility and to read a situation and react appropriately will be some of the skills most in demand in the industry in the future. Officers will need to build close working relationships with clients. In addition, many will have new roles, such as taking temperatures with handheld devices. They will need to be able to learn quickly on the job and adapt to new technology and practices. Technology, too, will be more important. If the global pandemic has driven any point home, it is that we cannot always see or sense threats. Data-Driven insights Temperature checks and occupancy sensors will be the norm in protecting from COVID, while security technology and data-driven insights will continue to grow in popularity. The security sector specializes in adapting to the unexpected and the threatening. It continues to demonstrate incredible value through the pandemic. While the coming months will undoubtedly be trying, the sector is adapting. Lessons have been learned from the pandemic that will affect business globally. Security specialists are taking these on and creating a stronger and more effective industry.
When we popped the champagne to celebrate the start of a new year in January, not many could predict that less than three months later, we’d be facing a global pandemic and the economic challenges that a worldwide lockdown would bring. In conversations over the last several weeks, reports from integrators have vacillated between being flush with work or fearful that projects were drying up — without a whole lot in the middle. But in these conversations, a central theme has emerged: diversification. My background was heavily rooted in security integration but in the last 10 years shifted to risk — both management and mitigation practices — and this emerged long before I began my career in security. It isn’t a new phenomenon for companies to be looking at the risk management strategies they had in place and rethinking their direction. This global pandemic, and the effects it has had on the workforce, has significantly altered what many organizations deem “normal” day-to-day operations, meaning that many organizations are asking one key question: “Can my business withstand this?” The challenge exists in ensuring asset security For many end users, the challenge exists in ensuring asset security in locations that are experiencing low occupancy as a result of work-from-home policies or in vacant facilities altogether. For integrators, there is a balance between continuing to install projects while keeping the health and well-being of technicians and employees top-of-mind. Considering these factors, business resiliency in times of crisis can be built by integrators implementing the following strategies: Diversify the portfolio As an industry, it’s safe to say that the winds of change are beginning to shift away from solely “per project” to more recurring monthly revenue (RMR) business models — and today’s crisis may be the catalyst for more of this change. Integrators that embraced this model in the early days, despite the hurdles that a transition like this brings, are seeing the benefits of this move. In economic downturns, RMR allows an organization to map out incoming revenue streams and ensures money will continue to come in despite restrictions on new products and investments from customers. Offer more service-based products Part of diversifying a portfolio involves engaging in a more service-based approach to business. Establishing a monitoring services department, integrating a cloud-based video and/or access control service into the mix, or bringing more system monitoring services in play can go a long way in offering more than hardware-driven sales. We’ve talked a lot in the last several years about so many organizations transitioning from large capital expenditures (CAPEX) to more operational expenditures (OPEX) and the opportunities this presents to integrators; now is the time for providers to harness this trend for the health of their business. Emphasize the management Through managed services, the value for the customer is that integrators take on the diagnostics, testing, remote monitoring and more — all via the cloud or hosted models, which means fewer “truck rolls” and costs associated. In the current environment, saving a visit to a site can help protect technicians. For new customers, the external management of a system can mean all the difference as there are a number of end users that don’t need a headache that legacy systems create as it relates to maintenance, updates and manpower oversight. Securing an integrator’s business can mean being able to serve customers by diagnosing and triaging issues quickly and highlighting the value provided in day-to-day management. Look at new vertical markets From a resilience perspective, critical infrastructure and government-related markets, such as water and energy, and local and municipal customers rarely see a reduction in spending amidst a downturn, which can make these markets a solid investment for integrators. While some of the regulatory requirements in place, such as adherence to the National Defense Authorization Act (NDAA) and GSA contract guidelines, may be daunting, the ability for firms to weather the storm by serving these markets can help integrators see continued success. Understand your books One of the first things that integrators must do before a crisis hits is to understand their balance sheet. So many integrator firms are built on the premise of being really exceptional at highly technical and complicated installations, which is why they are good at what they do. But the real challenge is the balance of this ability with the skills needed to grasp business continuity from a bookkeeping and planning perspective. Act as a consultant One of the biggest challenges for customers during a crisis is making quick decisions that can impact the rest of the organization both in the short- and long-term. In the security environment and the status of where the world is currently, the needs customers had a month ago are far different than now, so acting as a consultant and working with them to address their concerns through existing technology — or recommending new solutions — can mean all the difference in building a relationship with existing customers or in working with new ones. Offer services that leverage existing investments So many customers out there today have invested heavily in video surveillance equipment and hardware that they want to ensure will be around for the long haul. Investing in new equipment can be a real hindrance in normal circumstances, much less those we’re currently facing, so it’s critical that more open solutions are offered to customers. For example, cloud-based video offerings that leverage existing cameras and allow end users to configure them with the touch of a button are a value-added benefit that can favor integrators in the long run. Continue training your staff Right now, while many integrators see a slow down taking place, it’s critical that those with the means to do so offer more value to end users by incorporating continued education and training for technicians. This can go a long way in making the services offered more appealing to customers. Integrators who set aside resources to train staff and encourage certifications are building a foundation for success. There’s no way that integrators can address the demands placed on them without investing in the people within their organization. Integrators and security leaders are tasked now with the added complexity of navigating a worldwide crisis. While so many see the challenges ahead, there is opportunity within these challenges to take forward-thinking business practices and implement them on a broader scale. Doing so can have the potential to change the face of the industry as we know it.
How can security system integrators not just survive but thrive in today’s IT-led market? The key seems to be in training. As increasingly more clients look to integrate access control with IT environments, they want integrators with the specialist skills to achieve this. For integrators that don’t invest in training, the risk is being left behind. Because many security system integrators aren’t providing specialist IT support, manufacturers are now offering services to make implementations and integrations easier. This isn’t a scalable or desirable option for many manufacturers though, they don’t want to become integrators. The result? Manufacturers will be pushed into developing products that can be integrated with IT networks off the shelf. And this isn’t necessarily the best option for end user, manufacturer or integrator. With a growing number of cloud-based security solutions, integrators also face the threat of clients opting for installation-only services. How security system integrators can survive and thrive today It’s not all doom and gloom for security system integrators though. To avoid becoming redundant, or being downgraded to simple access control installers, there’s lots you can do to strengthen your position. Listen carefully Many integrators are reluctant to do this, but it’s a great way to demonstrate the depth of your experience One of the first ways you can distinguish yourself from your competitors is by really listening to what your clients want and need. You can then translate this into a security or access control application tailored carefully to them. Many integrators are reluctant to do this, but it’s a great way to demonstrate the depth of your experience and product knowledge. It’s far superior to carrying out a standard implementation, which can leave clients feeling they’ve not been listened to or given good value. Up your IT knowledge TCP/IP has become the standard for communication between devices and central server applications in access control and security in general. So every technician now needs to know how to connect IP devices to networks and configure them in the central application. This is only the tip of the iceberg though, there’s so much more that integrators now need to be proficient in when it comes to IT. From understanding a client’s WAN, LAN and VPN networks to back-up systems, encryption technologies, key management and transparent communication. It’s also important to know how to integrate applications at server level, whether you’re integrating two or more security systems or a HR database. Most integrators have begun to invest in one or two IT experts, but this usually isn’t enough to meet clients’ needs. To really stay ahead, it’s crucial to invest more heavily in IT training and expertise. Choose your portfolio carefully When considering your portfolio, ensure you check the background of each product’s manufacturer Ideally, your portfolio should be small but rich, which is more difficult than it sounds. Choosing products that will scale easily is complex, and you need to consider the potential for increased functionality or connectivity as well as scalability. When considering your portfolio, make sure you check the background and outlook of each product’s manufacturer. You don’t want to select items that are likely to be discontinued in the near future, which can often happen after a manufacturer is acquired, for example. Get in the cloud In the security market, the mid and low segments are already shifting to cloud-based solutions that need neither integration nor IT skills. This leaves you with opportunities for just installation and maintenance services, where profit opportunities are reduced. An alternative is to begin selling cloud-based security services yourself to help you attract and retain clients for the long-term. Give clients added commercial value As competition increases and budgets shrink, offering added value, to new and existing clients, is a vital way to differentiate your business. This will help you to not just defend against competitors but to grow your business and increase your profitability. Configuring access control reports for clients is just one example. It’s relatively straightforward to do but provides really valuable insight into visitor flow. This can then enable them to, for example, staff reception adequately and provide sufficient catering, which all improves the experience for visitors and employees. Providing this kind of consultative service, instantly pushes you up the value chain. Stay agile and well informed To survive and grow as a security system integrator today, the upshot is that it’s crucial to keep pace with the market’s ever-changing trends, technology and client needs. And, to make sure you’re ready to adapt and give clients the services they want, it’s vital to give your people the in-depth training they need.
The coronavirus pandemic had a monumental impact on all aspects of the business world, including the security industry. However, amid the gloom and doom, many security professionals also saw opportunity: New ways the industry’s products could be applied to address the challenges of coping with the virus. This article will review some of those opportunities, based on our reporting throughout the year and including links back to the original articles. During and after the pandemic, security systems are an important asset when it comes to helping to keep occupants and buildings safe as employees return to work. For example, video analytics can provide insight into how spaces have previously been used and can help to predict where and when occupants encounter each other or congregate. Role of thermal cameras These foot-traffic patterns can inform settings for a variety of devices - like ventilation and temperature controls - and even help owners create social distancing plans and monitor personal protective equipment (PPE) compliance. Thermal surveillance, a mainstay of traditional physical security and outdoor perimeter detection, began being deployed early in the pandemic to quickly scan employees, contractors and visitors as part of a first line of defense to detect COVID-19 symptoms. These systems provide flexibility and can offer integrations with multiple VMS platforms and access control devices These systems provide flexibility and can offer integrations with multiple VMS platforms and access control devices. Thermal cameras can be a tool for detecting fever, but any use of the technology for this purpose is full of qualifications and caveats. Importantly, how the camera system is configured makes all the difference in whether temperature readings are accurate, and the downside of inaccurate readings is obvious - and potentially deadly. Temperature detection systems FDA guidelines limit how the cameras are used, not to mention guidance from other regulatory/government bodies such as the CDC. One of our Expert Roundtable panelists compares the market to a “wild west scenario,” and almost all the panelists are clear about how customers should approach the market: Buyer beware. There are many companies jumping into selling temperature detection systems to the state, local governments, hospitals, airports and local businesses, but do they know how to drive one? Anyone can get behind a car and drive it into a wall by accident. The same can happen with a temperature detection system. Customers need to know what questions to ask to ensure they maximize the accuracy of body temperature detection systems. Rise of contactless Spread of the novel coronavirus has jolted awareness of hygiene as it relates to touching surfaces such as keypads. No longer in favor are contact-based modalities including use of personal identification numbers (PINs) and keypads, and the shift has been sudden and long-term. Both customers and manufacturers were taken by surprise by this aspect of the virus’s impact and are therefore scrambling for solutions. Immediate impact of the change includes suspension of time and attendance systems that are touch-based Immediate impact of the change includes suspension of time and attendance systems that are touch-based. Some two-factor authentication systems are being downgraded to RFID-only, abandoning the keypad and/or biometric components that contributed to higher security, but are now unacceptable because they involve touching. "Users do not want to touch anything anymore,” says Alex Zarrabi, President of Touchless Biometrics Systems (TBS). Facial recognition system Another contactless system that benefits from concerns about spread of COVID-19 is facial recognition. New advancement in software, specifically in the areas of algorithms, neural networks and deep learning and/or artificial intelligence (AI), have all dramatically improved both the performance and accuracy of facial recognition systems, further expanding its use for an increasing number of applications. A low-tech solution - the face mask - became a leading preventative measure during the pandemic. But, a high-tech solution is necessary to ensure that everyone is wearing them. Cameras powered by artificial intelligence can now identify whether or not people entering a facility are wearing facemasks and help enforce adherence to mask mandates. This technology is proving to be a cost-effective solution that reduces risks of confrontations over masks policies and gives managers the data they need to document regulatory compliance and reduce liability. Smart video analytics Other technology approaches, including artificial intelligence (AI), were also brought to bear during the pandemic. The German data analytics powerhouse G2K, for example, has developed a Corona Detection and Containment System (CDCS) that is ready for immediate use in record time. Detection takes place in combination with AI-supported data analysis to specifically identify virus hotspots and distribution routes, as well as to identify other potentially infected persons. One specific AI application fuels the reopening of the world and successfully keeps the spread of the virus abated One specific AI application fuels the reopening of the world and successfully keeps the spread of the virus abated. A “collaborative security” application includes a synthesis of smart video analytics, facial recognition, object identification/detection, and thermal cameras that can support the reopening of businesses globally when installed within those facilities frequented by customers. Enforcing social distancing Several applications have been successful to date and will increase in usability in the foreseeable future, creating “smart cities” working together towards a safer, more secure world. The site of one pilot program is the 250,000-square-foot HID Global facility in Austin. For the pilot program, 80 HID Location Services readers were installed in a wide area in the facility, including a variety of environments. Initially 30 badges and 30 fobs, all BLE-enabled, were issued to employees. If a badge identifies another nearby beacon (suggesting a social distancing failure), it emits a blinking LED light, which can be seen by the offending co-worker. To ensure social distancing, a Bluetooth Low Energy (BLE) beacon is emitted from an employee’s fob (or from a badge that has the same functionality). The beacon communicates peer-to-peer with a beacon emitted by another employee’s fob or badge to alert if the location of the two employees is less than six feet apart. For contact tracing, the beacons communicate via a nearby “reader” (a BluFi BLE-to-Wi-Fi gateway) to the Bluzone cloud-based software-as-a-service. COVID-19 White Papers In addition, we published several White Papers in 2020 that addressed various aspects of the coronavirus pandemic. They included: The top five security lessons learned that apply across all industries navigating COVID-19. Using video analytics to keep staff, visitors and customers safe by enforcing social distancing. How antimicrobial treatment on door handles and levers can reduce disease spread. How companies can put in extra precautions that will continue to grow and adapt with their environment over the long-term. Determining the practicalities and capabilities of today's thermal cameras to accurately detect body temperature.
Zigbee is a familiar name in the smart home arena, and the Zigbee Alliance is expanding its technology approach to address the challenges of the Internet of Things. As the Internet of Things (IoT) has evolved, the need has become obvious for stronger unity among brands and ecosystems to enable products within smart environments to work together more easily. Working to serve that need is the Zigbee Alliance, which seeks to promote collaboration in the Internet of Things by creating, evolving, and promoting universal open standards that enable all objects to connect and interact. Shifting the Smart home market Their IoT effort took off when Amazon, Apple, Google and the Zigbee Alliance announced an industry working group in December 2019 to take the ‘best of market’ technologies from smart home standards, portfolios and ecosystems and to develop a ‘super spec’ that will be open, inclusive and a significant industry shift in the smart home market. Zigbee Alliance has been for a while now working on openness and interoperability" “Zigbee Alliance has been for a while now working on openness and interoperability, which has led us to the Project Connected Home over IP (CHIP), which is looking to unify the environment, under one technology, one certification program and one logo,” says Chris LaPré, Zigbee Alliance’s IoT Solutions Architect. “It really does fuel IoT possibilities, whether in security or any other sectors.” Project CHIP is a royalty-free connectivity standard that unifies brands and ecosystems into a single smart home automation system that operates any other technology based on Internet Protocol (IP). Simplifying product development The intent is to simplify product development for device manufacturers, broaden consumer choice, and to ensure easy discoverability, deployment and engagement to fuel connected living. “We have noticed that, as the IoT has evolved, there is a stronger need for unity, which is why we are developing Project Connected Home over IP,” says Jon Harros, Zigbee Alliance’s Director of Certification and Testing Programs. “It fits with the Zigbee Alliance’s goal to unify systems, and to focus on everyone using the same application at the top. It unifies that environment, whether you are integrating your system with Amazon Echo devices or connecting to Google Home.” Participating in development of Project CHIP are 125 companies of various types from around the world working together with more than 1,100 of their experts serving across sub-committees to formulate specifications and fine-tune the project. Home system technologies The original Zigbee protocol is used for many applications around the world, including smart homes Although the technology is being developed for the home market, the specifications have been formulated with an eye toward expanding into the commercial market in the future. Development of open, interoperable systems provides greater freedom for consumers to choose among the many technology choices on the market, without being tied to a single brand or ecosystem. Zigbee Alliance certifications and memberships span the globe, with roughly a third in Europe, a third in North America and a third in Asia. Involvement in Europe is slightly higher than the other regions. Alliance members represent manufacturing sites all over the world. Project CHIP is a newer initiative of the Zigbee Alliance, which previously developed Zigbee Pro to enable home system technologies to operate using IEEE 802.15.4 wireless signals on the 2.4GHz radio band over a self-healing true mesh network. The original Zigbee protocol is used for many applications around the world, including smart homes. Certification transfer program Among the strengths of the Zigbee Alliance are years of experience certifying products, which includes testing them and confirming that they comply with the promoted specifications and functionality. The specifications are open standards that are developed in cooperation with all the companies that are Zigbee Alliance members. Another route is the certification transfer program, in which a company chooses a certified white-label product, becomes a member of the Alliance, and then rebrands the product while retaining the certification. “It helps them get products on the market quickly while they build their own knowledge base,” says Harros. “All our work is focused on standardizing the behavior and functionality of products and making sure everyone is following the same standard to get interoperability,” says Harros. “Members all contribute to the standards.”
Combining artificial intelligence (AI) with cloud video creates systems that are smarter, safer and more cost-effective. Furthermore, adding AI capabilities can widen the advantage gap of cloud video systems compared to on-premise systems, especially for cost-conscious end users. “We strongly believe the total cost of ownership (TCO) for cloud systems is more affordable,” says Ken Francis, President of cloud video surveillance company Eagle Eye Networks. “And introducing really powerful AI will expand the cost differences.” Combining AI and cloud video To finance realization of their vision to combine AI and cloud video, Eagle Eye Networks has raised $40 million of Series E funding from venture capital firm Accel. The money will allow Eagle Eye to continue its steep growth curve and leverage AI on its true cloud platform to reshape video surveillance. “The investment will make video surveillance smarter and safer for end users,” says Francis. In effect, end users have maximum flexibility to manage and analyze their video data however they wish The system sends captured video to the cloud, where a variety of AI or video analytics systems can extract valuable data from the captured video. Eagle Eye offers an application programing interface (API) to enable integration of best-in-breed third-party AI and analytics systems to leverage the video. In effect, end users have maximum flexibility to manage and analyze their video data however they wish. Delivering lower costs In addition to offering integration with third-party systems, Eagle Eye is investing in its own AI development, and hiring additional development and customer service personnel. As new technologies become part of the Eagle Eye platform, customers benefit from lower costs because of economies of scale. Keeping the emphasis on development of cloud systems, Eagle Eye also offers customers maximum flexibility in choosing their cameras. Eagle Eye’s on-premise cyber-hardened “bridge” can connect to almost any camera from thousands of manufacturers, including those connecting with HD-over-coax. The COVID-19 pandemic has expanded the need for end users to view their premises remotely, and in the process has highlighted shortcomings of their existing video systems. As a result, video manufacturers - including Eagle Eye Networks - are seeing a surge in end users updating their systems. Cloud video surveillance Given the costs of installing and maintaining hard drives for local storage (and additional challenges during a pandemic lockdown), more end users are opting to use cloud systems. In effect, the COVID-19 pandemic is accelerating installation of cloud video surveillance. “Our industry is the most resilient in the world,” says Francis. Eagle Eye Networks was on track to double their growth in the first quarter, and then COVID slowed everything down As a whole, 2020 has been a successful year for the cloud system provider. Eagle Eye Networks was on track to double their growth in the first quarter, and then the COVID lockdown slowed everything down. During the second quarter, their revenue from setup fees and appliances fell by 35% or so, but subscriptions increased slightly including customers looking to keep watch over their shuttered businesses. Temperature alerting solutions The third quarter saw another big uptick in business; August and September were booming, and not just from projects that were delayed from Q2. There has also been a spike in customers looking to apply temperature alerting solutions, says Francis. In uncertain economic times, cloud systems require around 40% less up-front costs, and provide flexibility to eliminate the system (and the expense) at any time without losing a large financial investment. Cloud video has reached a tipping point in the United States, Mexico, and the United Kingdom, among other locales, but the technology lags in some other geographic areas such as France. Driving adoption is availability and cost of sufficient upload speed and bandwidth. In addition to Eagle Eye’s branded growth, the company also provides the OEM engine behind a half dozen or so cloud systems offered by other manufacturers. Backing multi-site enteprises About eight years old, Eagle Eye Networks has focused squarely on the small- and middle-sized business (SMB) market, especially multi-site businesses such as retail, banking and healthcare. They also work with local governments and K-12 schools. Moving forward, the company will seek to expand more into multi-site enterprise customers, some of which have 1,000 locations around the world and need to store their video locally to meet regulatory requirements. Multi-site businesses, benefit from the cloud by eliminating the need for local IT equipment and expensive staff Multi-site businesses, especially, benefit from the cloud by eliminating the need for local IT equipment and expensive staff. As Internet connectivity becomes less expensive than installing new cable infrastructure, cloud systems will become more attractive to large campus environments such as colleges and airports, says Francis. The advent of 5G connectivity will also be a plus. All Eagle Eye products are NDAA compliant. Premium support services Further expanding its services, Eagle Eye Networks is poised to launch “Premium Support Services,” in which the cloud provider’s employees will proactively monitor and service customer sites for a minimum additional monthly fee. The cloud structure enables most problems to be addressed and solved remotely without needing to send personnel to a site. The new investment from Accel, a funding partner of top-tier tech companies such as Facebook, Dropbox and Spotify, is Accel's first investment in the security industry. In addition to investing in AI, Eagle Eye also plans to leverage the funding to expand into new regional markets with new data centers and additional staff in business development, sales and support roles.
Ipsotek, a pioneer in artificial intelligence (AI) powered video analytics, has announced that it has been awarded a security systems project at the Katara Culture Village in Doha, Qatar, in partnership with Mannai Trading Co, a Qatari based company listed on the Qatar Stock Exchange. Ipsotek’s highly scalable VISuite AI platform and advanced VISuite FR facial recognition system have been selected and approved by the Qatar Ministry of Interior to improve the security and safety as well as provide business intelligence at the iconic cultural village of Katara. VISuite AI enables users to efficiently manage automatically generated alarms in real-time, resulting in reduced operator response times and the ability to track chosen behaviors of interest in complex environments. Security threat VISuite FR automatically detects and informs operators of people that have visited a site multiple times in a configurable timeframe and could pose a security threat. It is optimized for use in busy and security-sensitives scenarios where the highest level of recognition is required. In addition to the project at Katara in collaboration with Mannai ICT, Qatar’s renowned Systems Integrator and the Information & Communication Technology Division of Mannai Corporation, Ipsotek has a number of other major projects across Qatar. The company has also announced that it has appointed Mr Jihad Marei as Country Manager for Qatar and is in the process of opening a new office in one of Qatar’s Free Zones. Key strategic partners We are very proud to have been awarded the Katara Heritage Village project with Mannai Trading Co." Also known as ‘The Valley of Cultures’, Katara is one of the main cultural destinations in Qatar, featuring a museum, open amphitheatre, opera house, movie theater, conference hall, beach, Souq and multiple restaurants. Katara hosts hundreds of events and attracts over 10 million visitors each year. Charlie Bennett, Ipsotek Head of Sales for EMEA said: “We are very proud to have been awarded the Katara Heritage Village project with Mannai Trading Co. Mannai has become one of our key strategic partners in Qatar and we have enjoyed collaborating on several projects together this year, which is why we have also chosen to grow our presence in country further by employing Jihad Marei as Country Manager and open a dedicated office in Qatar.” Artificial intelligence video analytics Shamnad Karuvadi, Deputy Manager ELV Physical Security at Mannai Trading Co said: “We are very pleased to be working with Ipsotek as our solution partner for Artificial Intelligence Video Analytics. Ipsotek has added a great deal of value to the Mannai solution portfolio and together we look forward to providing the highest levels of safety and security to protect critical infrastructure. We would like to extend our sincere thanks to Charlie Bennet & Mr. Jihad Marei at Ipsotek for their extensive support.”
HID Global, a worldwide provider of trusted identity solutions, announced that popular aerospace company Avolon has selected the HID Mobile Access solution for physical access at its headquarters in Dublin and other locations worldwide. Powered by HID’s award-winning Seos credential technology, the solution enables Avolon to issue staff Mobile IDs to smartphones for building access and provides an efficient management platform for its global network of offices. Avolon is one of the world’s largest aircraft leasing companies servicing many of the world’s major airlines. HID partnered with Ireland-based systems integrator Summit Security Systems Ltd to deploy the HID Mobile Access solution and HID’s readers throughout Avolon’s Dublin campus. Mobile IDs are sent to Avolon staff via an app on a user’s Android or iOS mobile device so they can quickly and easily use their phones to gain access to Avolon facilities. Manage access rights “We needed to maintain a secure perimeter, but we did not want the security to be a barrier. Using a mobile phone is much more convenient than an access card and phones tend not to get left behind,” said Allan Dawson, Facilities Project Manager at Avolon. “We were looking for a system that was highly flexible, highly mobile and highly secure. HID has offered us that and the solution gives us everything that we want in terms of security and flexibility.” Since Mobile IDs are issued remotely, they can easily be issued or revoked for added convenience and efficiency The HID Mobile Access solution facilitates around-the-clock office access for staff members and equips administrators to manage access rights from a centralized, cloud-based portal. Since Mobile IDs are issued remotely, they can easily be issued or revoked for added convenience and efficiency. Touchless access control “Avolon’s use of HID Mobile Access makes touchless access control possible for a more seamless user experience, which is appealing to many organizations in the today’s new normal,” said Harm Radstaak, Vice President and Managing Director of Physical Access Control with HID Global. “The scalability of our solution also lays the groundwork for Avolon to easily extend mobile access across more of its facilities.” Following the successful deployment of mobile access at its Dublin headquarters, Avolon has also launched the HID Mobile Access solution at its New York, Florida and Hong Kong offices, with plans underway for its Singapore campus.
MSC Mediterranean Shipping Company S.A. (MSC) is the world's second-largest shipping line in terms of container vessel capacity. It operates 480 offices across 155 countries worldwide with over 24,000 employees. MSC’s shipping line sails on more than 200 trade routes, calling at over 315 ports. Challenges MSc searched for options to manage attendance in the office spread across 15+ locations. A central server that can handle the capacity of 1000+ users and can seamlessly integrate with their accounting software - SAP. Additionally, they required a fool-proof solution that can assist them to manage multiple shifts with automated shift correction options and work hour’s calculation in overnight shifts and more. Solution The offered solution deploys the access control solution that enables complete security of all their units Matrix addressed these challenges by proposing a Door Controller for the locations connected by a central platform. This Time-Attendance Solution helps them to procure accurate attendance details of an employee in no time. Furthermore, this attendance data is integrated with accounting software - SAP for seamless attendance and payroll management. The offered solution deploys the access control solution that enables complete security of all their units. COSEC PVR Door Controller - a contactless biometric that is engineered to offer the utmost security, eliminates the risk for forgery or identity duplication. Results Effortless attendance management of all location from head office Multiple connectivity options Streamlined shift allocation and automated shift correction Seamless integration with SAP Customized attendance policy formation Real-time alert on attendance related event and auto scheduled reporting No correction required for overnight shift environment Products and Solutions Offered: COSEC PVR DOOR CONTROLLER - Palm Vein Door Controller COSEC CENTRA LE - Application Server Platform with 1000 Users COSEC LE TAM - Time Attendance Software Module COSEC LE ACM - Access Control Software Module
Calipsa, a provider of deep-learning powered video analytics for false alarm reduction, announces that its false alarm filtering platform is being used by Richmond, British Columbia-based Radius Security. Radius Security is the security systems and monitoring branch of Vancouver Fire and Security and the first Canadian monitoring center to adopt the cloud-based Calipsa technology. Calipsa’s false alarm reduction technology uses artificial intelligence with deep learning technology to filter out false alarms with a 99.5% accuracy rate. Recognizing genuine alarms Calipsa’s technology recognizes genuine alarms caused by human or vehicle movement, while filtering out notifications resulting from nuisance factors such as animals, lighting, weather or foliage. With our Redhanded Human Detection solution, our focus is on catching criminals in the act" Aleksei Bulavko, research, development and production manager at Radius Security, said the Calipsa technology would further enhance his company’s reputation as a top-tier monitoring station. “With our Redhanded Human Detection solution, our focus is on catching criminals in the act,” he said. “Calipsa enables us to do this at a greater capacity, meaning an even faster police response time for our customers.” False alarm filtering platform Brian Baker, vice president, Americas, Calipsa, said the false alarm filtering platform will enhance Radius Security operators' efficiency by enabling them to concentrate on genuine alarms. “Also, Calipsa’s cloud-based technology requires Radius Security to install no hardware devices,” he said. “Initial installation and future upgrades are quickly and remotely integrated with station operating software and customer cameras without incurring on-site installation costs.” Calipsa’s false alarm reduction software is easily scalable, making it ideal for any growing monitoring station and customer business. A platform dashboard enables station managers to monitor the software’s performance, including detecting idle cameras that may need replacement or repositioning.
In 2017 alone, 71 prison staff were found to be smuggling contraband into detention facilities in the UK alone. This is a known issue for security officers in prisons around the world, and that is why a major prison in Australia approached UVeye in 2019 about installing intelligent vehicle scanning devices. During 2019 In England and Wales drugs were found 13,119 times in prisons, more than 35 incidents per day, on average. The number of incidents has tripled since 2014, after years of relative stability, with some smugglers taking advantage of new technology, such as drones, to deliver contraband. Self-Made devices The value of the UK prison drug market is an estimated £100 million, according to the Prison Officers Association. Drugs aren’t the only issue; weapons are also being smuggled into prisons at increasing rates. Instruments like wrenches and other self-made devices, usually attached to the undercarriage of vehicles coming in and out of the prison, can violate the rules and cause disruptions. Drugs aren’t the only issue; weapons are also being smuggled into prisons at increasing rates This Australian prison has over 100 regular employees coming in and out. Some of their vehicles have been used to deliver messages to the outside world from gang members who are in detention. Whether the prison staff or bus drivers themselves were paid to smuggle materials and objects in or out of the prison, or a criminal from the outside attached phones or drugs to their undercarriage while their vehicle was parked, this was clearly a matter of concern. Access control systems In other prisons which don’t have an automatic system, there are usually manual inspections conducted by a guard holding a mirror to check the undercarriages of vehicles coming in or out. It is clear in the industry that an efficient technological solution is needed. UVeye facilitates the following things: Securing vehicle access control points Full integration to barriers, bollards and access control systems Tightly securing sensitive areas like the apron of the prison Automatic detection of illicit materials under the vehicle on the first pass Driver and passenger fever detection capabilities SUV delivery vehicles Since most vehicles entering and leaving the prison come in and out regularly, there needs to be a quick and easy experience to compare the vehicles and look for attachments or modifications. The system also needs to be versatile enough to detect anomalies in the undercarriages of a wide variety of vehicle types, from private vehicles to SUV delivery vehicles and armored trucks and buses. Understanding that the quality of inspection and streamlining the entry and exit process is a top priority, the security chiefs of the prison contacted UVeye. They asked for an automatic solution that can compare every vehicle entering or leaving the prison, and that is able to detect any modifications, smuggled devices or illegal weapons entering the facility. High-Resolution cameras Helios UVSS by UVeye is setting the global standard for under-vehicle inspection Helios UVSS by UVeye is setting the global standard for under-vehicle inspection. Equipped with five high-resolution cameras, the system can be installed at the access lane of the prison and automatically detect any illicit materials entering or leaving the prison walls. Offering both single- and multi-lane stationary as well as mobile units, Helios has a feature called UVcompare that enables it to recognize vehicles by their license plate or unique undercarriage fingerprint ID and compare the vehicle to a previous scan. This feature can assist in detecting tiny objects such as letters, paper bags, phones and other contraband. Advanced deep learning algorithms that were developed through training with millions of vehicles allow UVeye to offer its first pass solution, UV Inspect. Providing maximum security Built on a truly intimate understanding of what a wide range of vehicles are supposed to look like in a variety of environmental conditions, UV Inspect can be used for vehicles that have not been previously scanned by a system. UVeye is the only under-vehicle inspection system (UVIS or UVSS) vendor to offer a first verified, first pass solution that greatly increases the effectiveness of security teams. The UVeye team sent its representatives from Singapore for several site visits and worked closely with the construction integrator to provide maximum security and screening for all vehicles coming in and out of the prison. Classifications for items such as tiny paper notes, which in other cases might be considered false positives, were calibrated to be exposed by the system within several seconds, and the security guards will be alerted. Improving staff satisfaction The local staff was trained within several weeks of the installation, and objects like wrenches and boxes were picked up immediately during the early implementation of the system. The queuing time for vehicles entering or leaving the facility is reduced by over 70% As a pass-through system that scans vehicles as they drive over the device at up to 30km/h, the prison’s security team is now able to keep traffic flowing without compromising the quality of its inspections. The speed of inspection with a UVeye undercarriage system is reduced dramatically compared to manual inspection by a guard and keeps the prison staff safe. The queuing time for vehicles entering or leaving the facility is reduced by over 70% these cases improving staff satisfaction. Automated UVSS technology UVeye has simplified the documentation of inspections for the leadership, providing centralized, detailed reports of every vehicle, with the ability to compare past scans, which is often used for different purposes. If there is a case of corruption within staff, the accountability is immediate. Adopting UVeye’s automated UVSS technology has given the prison’s security team a quick and efficient method to monitor all vehicles entering or leaving the facility. In a world where a detention facility’s security is constantly tested, it is important to automate and rely on objective systems that can help prevent smuggled items from reaching the wrong people.
With traffic levels constantly rising, cities around the world are looking for ways to manage the sheer number of traffic on their roads. The city of Chorzow in southern Poland wanted to go a step further and provide information to streamline their public transport on the roads, as well as regular vehicles. They approached Sprint, a systems integrator in Poland, who delivered an intelligent traffic management solution using Hikvision technology. City municipal Board of Streets and Bridges in Chorzów (MZUiM – Miejski Zarząd Ulic i Mostów) an organizational unit of the city is responsible for the management of public roads in Chorzów. Offering image stabilisation The Road Engineering Department within MZUiM is responsible for the city’s Traffic Management System. The department had extensive requirements for this complex system to truly meet its needs. Firstly, they needed to be able to recognize number plates efficiently, even at high speeds of up to 250 km/h. Further the system needed to be able to classify the vehicles. The Road Engineering Department within MZUiM is responsible for the city’s Traffic Management System Secondly, the cameras used needed to have a high image quality and also to have some aesthetic quality, as they would be mounted all over the city, sometimes in prominent places. The ability of the cameras to maintain a high image quality in low light conditions, and to offer image stabilisation were also important for this project. Traffic management system The system needed to effectively monitor traffic on major roads and intersections throughout the city. It would be used for a variety of activities – from verifying accidents to tracking truck routes. A high priority for the solution was to create a traffic management system in the city, taking into account relevant data submitted to the Traffic Control Centre. With this, the MZUiM could optimize signaling work and create priority for public transport vehicles. Chorzów’s Traffic Management System using Hikvision ANPR intelligent cameras other supporting CCTV was installed by Sprint in 2019. The system used the DarkFighter Network Speed Dome PTZ camera (DS-2DF6A236X-AEL) in key areas. This camera has high sensitivity in low light levels, image stabilisation and rapid focus, making it ideal for the position. Client-server system platform They also used 4-Directional Multi-sensor Network PanoVu cameras (DS-2CD6D24FWD) at key intersections They also used 4-Directional Multi-sensor Network PanoVu cameras (DS-2CD6D24FWD) at key intersections, to capture all the access roads to the intersection. These also come with lower infrastructure costs, since they combine four cameras into one. They also look pretty good! Footage from the cameras was recorded using 5 4K NVRs (DS-9632NI-I16) and it was all brought together using the HikCentral client-server system platform. But perhaps the real hero in the system was the ANPR technology. ANPR data from the ANPR Checkpoint Capture Unit (iDS-TCV300) provided key data to meet the project’s needs. This included recognition of registration numbers up to a speed of 250 km/h, recognition of overloaded vehicles, and vehicle classification. The system was also designed to integrate the information transmitted from induction loops embedded in the roads, which register a vehicle as it drives over them. Intelligent management software Łukasz Cysewski, Project Manager at Sprint, says: “Hikvision’s solutions in the field of intelligent ANPR cameras and CCTV best corresponded to the project requirements. Specifically, we were impressed with the scope of implemented functions and effectiveness of the ANPR cameras, image quality and overall management of the CCTV system. Hikvision also offered a high level of support to integrate the smart cameras with our intelligent management software.” The system gave Chorzów the ability to monitor their traffic in one place. This brought a raft of benefits, like automatic detection of road offenses, and allowing the department to prioritise public transport for a quicker journey. It also allowed Police to track suspicious vehicles, with integration into their Smart City platform.
Round table discussion
What a year 2020 was for the security industry! There were vast challenges that could not have been foreseen at the beginning of the year. It is safe to say that the events of 2020 defied all industry prognosticators. However, is that any reason not to hope our expectations looking ahead to 2021 will be much closer to reality? Can we possibly benefit from looking ahead and trying to plan for the challenges of the year ahead? We asked this week’s Expert Panel Roundtable: What will be the security industry’s biggest challenge in 2021?
The new year is several weeks old, so it is safe to say that many of our New Year resolutions have fallen by the wayside. Despite the limited success of our personal resolutions, the new year is a great time to take stock, look ahead, and plan to make 2020 the best year yet. Thinking about our industry as a whole, we asked this week’s Expert Panel Roundtable: What should be the security industry’s “New Year’s resolution?”
2019 was a big year for the Expert Panel Roundtable. The range of topics expanded, and we had more participation from more contributors than ever before. In closing out the year of contemplative discussions, we came across some final observations to share. They can serve both as a postscript for 2019 and a teaser for a whole new year of industry conversations in our Expert Panel Roundtable in 2020.