Security guards

Artificial Intelligence Technology Solutions, Inc., a pioneer in AI-driven security and productivity solutions, along with its wholly owned subsidiary, Robotic Assistance Devices, Inc. (RAD), has signed a multi-unit proof of concept with a pioneering national retail property operator. Following months of engagement to review RAD’s ecosystem, cybersecurity and related compliance, the client and RAD signed a contract to deploy multiple ROSA™ units powered with SARA™ to address overnight trespassing and other persistent security issues. This evaluation is expected to open the door for additional deployments, including several ROAMEO™ mobile security patrol robots and other stationary solutions, across the operator’s nationwide portfolio. Standards for security innovation Securing this proof of concept means the culmination of a long pursuit to meet the client’s rigorous standards The Company noted that the retail operator had been evaluating RAD’s software for some time, with SARA undergoing extensive testing prior to this engagement. Securing this proof of concept represents the culmination of a long pursuit to meet the client’s rigorous standards for security innovation. The project will allow the client to experience firsthand how RAD’s integrated ecosystem of devices and software can enhance property safety while reducing reliance on traditional guarding. Real security challenges “This agreement is the result of years of persistence and proof that RAD’s ecosystem meets the high standards of the nation’s most demanding clients,” said Mark Folmer, CPP, PSP, President of RAD. “We believe this project will demonstrate how our solutions address real security challenges at premier properties, and we are confident it can lead to significant expansion. Our focus remains on delivering value to our clients, channel partners and shareholders.” Real-time intervention and predictive insights Retail property operators now face a rapidly escalating set of security challenges Retail property operators now face a rapidly escalating set of security challenges. Incidents of trespassing, loitering, and overnight break-ins are increasingly common, especially in luxury and high‐foot-traffic properties where after-hours oversight is limited.  At the same time, resources are stretched: traditional guard forces are costly, turnover is high, and law enforcement support is often delayed or constrained.  All this creates pressure on operators to adopt smarter, technology-led solutions that provide continuous surveillance, real-time intervention, and predictive insights rather than simply reactive response. Strengthening RAD’s position The Company expects that successful results from this engagement could accelerate additional deployments across dozens of retail centers nationwide. Management anticipates that expansion at this scale would create meaningful recurring monthly revenue opportunities while strengthening RAD’s position with some of the country’s largest property operators. Mobile robotic solutions All RAD technologies, AI-based analytics and software platforms are developed in-house AITX, through its primary subsidiary, Robotic Assistance Devices, Inc. (RAD), is redefining the nearly $50 billion (US) security and guarding services industry through its broad lineup of innovative, AI-driven Solutions-as-a-Service business model. RAD solutions are specifically designed to provide cost savings to businesses of between 35%-80% when compared to the industry’s existing and costly manned security guarding and monitoring model.  RAD delivers these cost savings via a suite of stationary and mobile robotic solutions that complement, and at times, directly replace the need for human personnel in environments better suited for machines. All RAD technologies, AI-based analytics and software platforms are developed in-house. Data protection and security compliance The Company’s operations and internal controls have been validated through successful completion of its SOC 2 Type 2 audit, which is a formal, independent audit that evaluates a service organization’s internal controls for handling customer data and determines if the controls are not only designed properly but also operating effectively to protect customer data. This audit reinforces the Company’s credibility with enterprise and government clients who require strict data protection and security compliance. Backgrounds in security industry leadership Reinharz serves as chair of the SIA Autonomous Solutions Working Group and as a member of the SIA Board of Directors RAD is led by Steve Reinharz, CEO/CTO and founder of AITX and RAD, who brings decades of experience in the security services industry. Reinharz serves as chair of the Security Industry Association’s (SIA) Autonomous Solutions Working Group and as a member of the SIA Board of Directors.  The RAD team also draws on extensive expertise across the sector, including Mark Folmer, CPP, PSP, President of RAD and Chair of the ASIS International North American Regional Board of Directors, Troy McCanna, former FBI Special Agent and RAD’s Chief Security Officer, and Stacy Stephens, co-founder of security robotics company Knightscope ($KSCP). Their combined backgrounds in security industry leadership, law enforcement, and robotics innovation reinforce RAD’s ability to deliver proven, practical, and disruptive solutions to its clients. Next-generation robotic product offerings RAD has a prospective sales pipeline of over 35 Fortune 500 firms and numerous other client opportunities RAD has a prospective sales pipeline of over 35 Fortune 500 companies and numerous other client opportunities. RAD expects to continue to attract new business as it converts its existing sales opportunities into deployed clients generating a recurring revenue stream. Each Fortune 500 client has the potential of making numerous reorders over time. AITX is an innovator in the delivery of artificial intelligence-based solutions that empower organizations to gain new insight, solve complex challenges and fuel new business ideas. Through its next-generation robotic product offerings, AITX’s RAD, RAD-R, RAD-M and RAD-G companies help organizations streamline operations, increase ROI, and strengthen business.  Economics of patrolling and guard services AITX technology improves the simplicity and economics of patrolling and guard services and allows experienced personnel to focus on more strategic tasks.  Customers augment the capabilities of existing staff and gain higher levels of situational awareness, all at drastically reduced cost. AITX solutions are well-suited for use in multiple industries such as enterprises, government, transportation, critical infrastructure, education, and healthcare.

Allied Universal®, the world’s pioneering security and facility services company, is proud to celebrate the country’s security professionals during the 2025 National Security Officer Appreciation Week beginning through September 21. Thank security professionals  “All of us at Allied Universal want to take this opportunity to thank security professionals around the world and continue to celebrate them every day,” said Steve Jones, global chairman and CEO of Allied Universal. “These dedicated individuals work tirelessly to help keep our communities safe and deserve to be honored. Join us in celebrating National Security Officer Appreciation Week and thank a security professional today.” Roles and responsibilities of security professionals Everyday security professionals help keep business and communities safe by serving as a deterrence; observing and reporting potential threats; and swiftly responding to emergencies. These individuals help deter crime, maintain order in times of panic, and work closely with law enforcement. National Security Officer Appreciation Week was established in 2015 with the goal of recognizing the important contributions security professionals make to the daily lives, debunking misconceptions and stereotypes surrounding the roles and responsibilities of security professionals and raising awareness of the numerous career opportunities in the security services industry.

Allied Universal®, a pioneering security and facility services company, is proud to report some of the brave acts its security professionals performed during the second quarter of 2025. “Security professionals go to work knowing that they may encounter unpredictable situations where fast, critical thinking is vital,” said Steve Jones, Allied Universal global chairman and CEO. “I am honored that Allied Universal is consistently represented by heroic individuals who are able to navigate complex, dangerous situations with such composure and skill – in some cases saving lives.” Hall of Fame highlights Q2 2025 Allied Universal Hero Hall of Fame Highlights: Apartment Fire Evacuation – New York: Just after midnight, a security professional received a call from a tenant reporting a fire alarm sounding on floor 31. She immediately contacted the fire department while another security professional ran upstairs to find smoke coming from an apartment with the tenant on the ground inside. He helped the tenant to the elevator, sent it to the first floor and proceeded to evacuate all other tenants. Both security professionals then directed firefighters to the blaze and calmed tenants as they evacuated the building. The fire department spent an hour fighting the blaze. Potential Active Shooter Situation – California: The security professional approached a hospital visitor who revealed a shotgun with his finger on the trigger before backing out of the Emergency Department (ED). The security professional immediately secured the doors and alerted registration to call 911. The ED lobby was cleared, and patients and visitors were moved to safety. The local sheriff’s department responded promptly, and the individual was taken into custody without incident or injuries. Stabbing Victim – New Orleans: A security professional performed a wellness check of a person lying on the ground in a park and discovered the person had been stabbed in the abdomen and collapsed. The security professional called 911. EMS arrived on the scene and transported the victim to a local hospital for treatment. In another recent event at the same park, a different security professional noticed a car parked for a prolonged period. He performed a wellness check and after discovering an unresponsive individual in the car, he immediately contacted the park’s on-duty EMT and 911. The EMT arrived quickly and began working to revive the individual and administered necessary medication. Local EMS arrived on the scene shortly after and transported the patient to the hospital. Reality of a security professional “The reality of being a security professional is that you often face difficult situations, and the sacrifices you make can go unrecognized,” Jones said. “Allied Universal understands this deeply, which is why we make it a priority to recognize those whose alertness and quick thinking have ultimately helped keep others safe.”

Elite Interactive Solutions, a remote video guarding pioneer using proprietary intelligence and integration to achieve proven, real-time crime prevention, announces it will have an exhibit hall presence for the first time at the Global Security Exposition (GSX). This year’s GSX takes place Sept. 29-Oct. 1 at the Ernest N. Morial Convention Center in New Orleans. Organized by ASIS International, the tradeshow is one of industry’s renowned annual North American events, typically drawing more than 20,000 professionals from across the commercial security channel. Elite’s substantial differentiation “Elite has one of the industry’s most compelling stories to tell and solutions to offer — market-renowned client retention based on unmatched success preventing crimes in real-time,” says Marketing Director, Scott Goldfine. He adds, “Our leadership and reps are eager to meet with technology pioneers, commercial end users, integrators, guard companies and media alike at GSX to discuss Elite’s substantial differentiation, how the solution optimizes security effectiveness and efficiency, and mutually beneficial partnerships.” Elite’s remote guarding services Elite’s 24/7/365 SOCC directly prevented more than 78,000 incidents and actively assisted with police Scheduled visitors to Elite’s GSX show-floor suite (No. 1177) will learn about remote guarding services that are having a profound impact on preventing crimes.  During 2024, Elite’s 24/7/365 Security Operations Command Center (SOCC) directly prevented more than 78,000 incidents and actively assisted with police in 1,900 other live crime situations that concluded with suspects being detained or arrested 57% of the time. Those incidents and police engagement totals were record highs, as were the 19.4 million events cleared along with the 1,074 arrests & detainments. Elite’s added value Elite’s added value includes serving as a force multiplier and live eyewitness partner to police as they respond to active crimes in progress. Elite is the only company with its own Law Enforcement Advisory Board, comprised of former police chiefs who are integral to the company’s standardized dispatch protocols and jurisdictional relationships. Despite increases in clients, cameras and alerts during the past several years, Elite has maintained its promise of zero false alarms and its pledge to never miss an event.  Elite's crime prevention solution Through the years, Elite has continued to innovate and perfect its crime prevention solution Through the years, Elite has continued to innovate and perfect its crime prevention solution, which is predicated on the scientific blend of four pillars: technologies, practices, people and partnerships.  These elements coalesce within its nerve center, a state-of-the-art, subterranean UL Security Operations Command Center located within one of the nation’s most fortified buildings in Downtown Los Angeles that is manned 24/7 by former military and law enforcement operators. Elite's long-term choice “During the past couple of years, Elite has significantly ramped up its exposure and growth. Hosting a suite on the show floor at GSX continues that progression as the company ramps up to scale its services nationwide,” adds Scott Goldfine. He continues, “We are excited to engage in meaningful conversations and explain why — whether it’s partnering with technology providers, guard companies and integrators or protecting commercial end users — Elite is the ideal, long-term choice. We look forward to seeing everyone there!” What: Global Security Expo (GSX); gsx.org (get show app at gsx.org/mobile) Where: Ernest N. Morial Convention Center, New Orleans; Suite 1177 (on expo floor) Why: Elite Interactive Solutions; Set meetings via GSX app When: Sept. 29-Oct. 1 (Mon.-Tue. 9:30-4:30, Wed. 9:30-3)

Allied Universal®,  the world’s pioneering security and facility services company, is proud to announce that six of its team members, its entire executive protection team and one of its training programs have been named finalists for the 2025 U.S. Outstanding Security Performance Awards (OSPAs). The OSPAs recognize and celebrate the work of individuals, companies, and teams that deliver outstanding security products and services. The U.S. OSPAs awards ceremony will take place on Sept. 28 at the Global Security Exchange (GSX). Finalists in five categories Allied Universal celebrates its 2025 U.S. Outstanding Security Performance Award finalists in five categories: Outstanding Contract Security Manager/Director Michael Leatherman: Ed Nishi William “Billy” Reynolds: David Serafine Outstanding Security Team  Executive Protection Team Outstanding Security Training Initiative  Enrichment Manager Onboarding Program Outstanding Security Officer Ryan Reed Outstanding Young Security Professional  Ariana Bolainez (and her canine partner Brando) OSPA program’s mission “Allied Universal is honored to be named a finalist across multiple categories for the 2025 Outstanding Security Performance Awards,” said Global Chairman and CEO Steve Jones. “These recognitions are a testament to the unwavering commitment of our team members who work each day to help protect the public and make a meaningful difference in the communities we serve.” Allied Universal shares the OSPA program’s mission to highlight the dedication of security companies, teams, and professionals and demonstrates that commitment by continuing to deliver excellent security services to clients every day.

Nearly two in five healthcare workers in the U.S. say they have considered leaving their positions due to safety concerns, with almost half (45%) likely to leave their job in the next 12 months, according to new research conducted by Verkada in partnership with The Harris Poll. Verkada's Healthcare Safety Report Against the backdrop of an already challenging environment that has pushed 138,000 nurses out of the workforce since 2022, Verkada's Healthcare Worker Safety Report reveals that inadequate safety puts the workforce at even greater risk. Nurses reported higher departure intentions (50%) compared to physicians (39%). Over half of respondents (52%) also believe that safety concerns are actively deterring people from entering the profession. Other key findings Violence and harassment on the job is a daily reality: Nearly 3 million healthcare professionals begin each shift anticipating conflict, as one in five (21%) healthcare workers report they worry about verbal harassment from patients most or every time they go to work. Those fears are validated by the data: 79% of healthcare workers have experienced or witnessed aggressive behavior from patients. This burden isn't always evenly distributed: Women consistently report higher violence exposure of all types, and nurses are more than twice as likely to be physically assaulted on the job compared to physicians (60% vs. 29%). Age also plays a significant role: Gen Z workers report physical assault rates three times higher than Boomers (60% vs. 19%). Employers lag on basic security measures: Despite these persistent threats, 41% of healthcare workers say their workplace has minimal security and 77% say that their company hasn't changed the level of security measures in the last 12 months. Even security measures as simple as visitor ID checks are only required at 40% of hospitals, the data shows. Healthcare workers believe better security would help: More than four in five (82%) healthcare workers want their employers to increase security measures. When asked about specific measures that would give them peace of mind, on-site security guards (63%), weapon detection technology (49%), and panic buttons (48%) topped the list. Invest in security infrastructure "Healthcare workers dedicate their lives to caring for others, yet our research reveals that we're not doing enough to protect them," said Alana O'Grady, Vice President of Communications & Public Affairs at Verkada. Alana O'Grady adds, "While the data shows the clear and urgent need for healthcare organizations to invest in security infrastructure, this is ultimately not just a safety issue. This is driving lasting impact in the industry, with workplace violence driving upwards of $18 billion in costs for the healthcare system annually and threatening to drive an even greater cost if labor shortages worsen."

Physical security isn’t a one-time project or a static system. It’s a dynamic, ongoing process and program that requires constant attention and management to remain effective. While the initial implementation of a security system — what we often call Day 1 — is critical, the ongoing maintenance, service, and adjustments made after systems are operational, or Day 2, are equally essential. Security program long-term Organizations that fail to focus on post-occupancy security operations risk falling victim Organizations that fail to focus on post-occupancy security operations risk falling victim to a phenomenon known as "program drift," where systems and policies gradually deviate from their intended standards over time. To manage your security program long-term, you often need an outside perspective. By engaging a security partner to provide managed services, organizations can achieve a strategic solution for maintaining their security programs' integrity, effectiveness, and efficiency over the long term. Let’s look at the reasons why. Moving beyond Day 1 Day 1 is the milestone moment when a security system is launched — whether it’s a new system, an upgraded access control platform, or a transition to advanced surveillance technology. On this day, all components align with established policies and standards. Yet, Day 1 is only the beginning of a security program's lifecycle. What happens on Day 2 and beyond is often where the real work begins. Without a robust plan for ongoing service and maintenance, security systems can quickly fall out of compliance. Policies become outdated, configurations drift, and vulnerabilities emerge. This gradual degradation — program drift — occurs not due to neglect but as a natural result of decentralized management; competing operational priorities; and the lack of dedicated, knowledgeable resources to oversee the systems. Avoiding program drift Drift is particularly pronounced in physical security because, unlike other building systems Program drift occurs when a security program’s elements — such as access controls, camera placements, or intrusion detection settings — gradually become misaligned from their intended standards. Think of a straight line representing perfect compliance on Day 1. Over time, various factors push individual components off this line. Left unchecked, these deviations accumulate, leading to significant vulnerabilities and deferred remediation costs that would be much easier to manage and predict with a more proactive approach. Drift is particularly pronounced in physical security because, unlike other building systems such as lighting or HVAC, security measures are often viewed as inconveniences. Even when systems function as designed, features like turnstiles, visitor management, or additional access controls may face pushback for being "in the way" of daily operations. This resistance and the Day 2 problems that often result — along with the lack of centralized oversight — exacerbate the risk of misalignment and ongoing inefficiencies. Why centralized post-occupancy management matters Post-occupancy management is critical for maintaining the long-term health of a security program. Facility managers, who are often tasked with overseeing security systems, may lack the technical expertise or bandwidth to handle the complexity of modern security infrastructure. Partnering with dedicated professionals to help meet these responsibilities ensures systems are managed effectively and vulnerabilities are addressed proactively. It also helps improve system availability and uptime, accelerate break/fix response and resolution times, lower ownership costs by reducing unnecessary and repeat service dispatches, and achieve a more consistent end user experience. Moreover, centralized management provides a consistent framework for handling security systems across multiple sites. This consistency is vital in preventing Program Drift, ensuring that local variations or individual decisions do not undermine the organization’s overall security posture. The case for managed services Hiring outside consultants offers a proactive and professional approach to mitigating program drift Hiring outside consultants offers a proactive and professional approach to mitigating program drift. Specialized providers have the expertise, tools, and resources to manage complex security systems effectively and ensure those systems remain aligned with organizational policies and performance expectations. By acting as a dedicated external resource and interfacing regularly with your security team, your consultant can help you build, manage, and optimize a variety of services that help keep your program on track. These services range from system health and availability management (break fix); move, add change management; system configuration administration; and program/project management offices. Key benefits in the following areas Let’s look at how a managed services a partner can yield key benefits in the following areas: Standards compliance. Centralized management ensures that security systems and processes remain in compliance with established policies and standards, reducing vulnerabilities caused by ad hoc changes or decentralized management. Operational efficiency. Managed services streamline maintenance and support workflows, minimize downtime, and ensure quick issue resolution. Enhanced security resilience. Proactive monitoring and maintenance reduce the likelihood of system failures and improve overall system reliability. Standardized processes for move-add-change (MAC) activities ensure that security configurations remain consistent across locations. Cost savings. Outsourced providers help organizations optimize resources, avoid errors, and benefit from economies of scale in service delivery. Strategic focus. Outsourcing also allows internal teams to shift their focus from routine operational tasks to higher-value activities, such as strategic planning, threat analysis, and incident response. Long-term value of security investments While Day 1 success is the foundation of a comprehensive program, what happens on Day 2 determines your ability to realize the long-term value of your security investments. As the complexity of security challenges grows, leaders must prioritize sustained management and professionalized oversight to protect their organizations, making the conversation around post-occupancy security more critical than ever.  By adopting innovative strategies, implementing mature toolsets and processes, and leveraging specialized expertise, organizations can ensure their programs remain robust, aligned, and prepared to meet the challenges of tomorrow.

In the past, security and IT teams operated independently, but today collaboration is critical. Modern security systems rely on various devices and systems that are linked to internal and external networks. Without IT involvement, physical security can become a weak point for cybersecurity. Although these groups have made headway in partnering up to ensure the successful implementation of new solutions, often there’s still a disconnect. Differing skills, priorities, and unique ways of thinking have contributed to siloed ways of working. Unified security technologies Thankfully, solutions do exist to help improve coordination between teams and departments Other factors can also make collaboration more difficult. Budget limitations and staff turnover may result in a lack of specialized security training among operators, who don’t know which stakeholders to engage or when. Staff may be willing to collaborate, but do they know who should be alerted when there’s an event? If everyone is alerted to everything, those who don’t need that information will eventually start to tune out. Thankfully, solutions do exist to help improve coordination between teams and departments. Unified security technologies can enhance collaboration, streamline communication, and improve response times. This enables cross-functional teams to respond faster, make better decisions, and work together to enhance overall security. IT and physical security teams Physical security teams are experts at identifying and mitigating physical threats to the organization. IT teams know the ins and outs of keeping systems and networks secure. Both roles and skill sets are critical to securing the enterprise, but siloed operations create barriers to effective collaboration. Because IT and physical security teams have different mandates, meeting the needs of both can be tricky. In some organizations, different departments or specialties also have their own reporting structure and may have different ways of working. Silos may even exist within departments. Overcoming challenges to collaboration Addressing these challenges is the first step toward improving collaboration For example, floor security, dispatchers, investigators, and loss prevention specialists may be used to operating independently in their day-to-day routines. They may not always share data or involve each other in decision-making. Pioneers of these departments are used to being in charge of their domains and may resist initiatives that appear to threaten this independence.  Addressing these challenges is the first step toward improving collaboration. Organizations need effective tools to filter out the noise and ensure that the right people get the information that’s relevant to them every time. There are tools available to help teams collaborate effectively, stay accountable for completing tasks, and keep track of what’s been done while maintaining departmental goals and objectives. The right technology can help break down silos The first step to improve collaboration is to break down silos between your security systems. Choosing a unified security platform creates a solid foundation for cross-functional collaboration. It ensures that your physical security and IT teams are reading from the same database. Everyone can see potential risks across both digital systems and physical sites. Unified security solutions centralize monitoring, alarm management, and reporting in a single interface. This helps security teams manage incidents, run investigations, and oversee all security policies. Risks of real-time cybersecurity  Data from security systems can be useful to analyze and improve operations and customer experience Within the same platform, IT experts can have a comprehensive view of real-time cybersecurity risks. They can also implement a single data protection and privacy strategy across all locations. Built-in cybersecurity tools help to standardize encryptions, multi-factor authentications, user privileges, and more across the enterprise. In many organizations, colleagues from other departments also find great value in having access to this information. Data from security systems can be useful to analyze and improve operations, customer experience, facilities management, and more. There are many ways to collaborate using a unified security system. Depending on your goals and operating procedures, you have different ways to go about it. The starting point is always to simply get everyone on the same page. Leveraging technology for more effective collaboration A unified security software platform can not only manage your video surveillance, access control, automatic license plate recognition (ALPR), and other physical security systems, but also data from many other kinds of IoT devices and databases. The volume of data is immense, but thankfully these systems can offer ways to filter out the noise and keep operators focused on the most relevant data for their work. Being able to quickly gather, analyze, and share data with other team members can make or break an emergency response. In one case, an attack at a convention center was thwarted after a team member monitoring social media mentions of an event noticed threats published online. When security operators were alerted, they were able to use video analytics to identify the suspect at the event. Using a unified security platform, the operators were able to send the camera view to other team members near the suspect. In the end, they were able to stop the attack through multi-departmental collaboration. Right security platform  The right security platform can also help you drive more effective and proactive operational decision-making The right security platform can also help you drive more effective and proactive operational decision-making. When bringing datasets from disparate systems together, it's easier to discover relationships and make changes to business operations. For example, in a retail environment, combining access control, heat maps, and point of sale (POS) data can provide insights into customer activity. This kind of data may be used for things like loss prevention, but it can also be helpful to improve customer experience by improving traffic flow or directing staff toward the busiest areas of the store. The importance of automation One of the most important ways a unified security platform can optimize operations and encourage collaboration is to leverage automation to prioritize and triage alerts. This reduces false alarms and streamlines emergency responses. The reality today is that security operators aren’t always specialists. In K-12 school campuses, for example, the person monitoring the system is often an administrator or teacher. A non-specialist operator may be comfortable using the system in their day-to-day routine, but what about when the unexpected happens? If they don’t know what to do in an emergency, precious time may be wasted while they look up written instructions or call a colleague to help. Instead of keeping your SOPs in a paper binder, you can digitize them so that your security platform guides operators. They immediately have the steps to follow in an emergency. The system can even automatically alert internal or external stakeholders if certain conditions are met.  Pros of automation Automation may also reduce false alarms. Nuisance alerts are a real problem for many organizations because they pull resources away from important tasks. When there are many false alarms, operators can also become desensitized to them, which slows response in a real emergency. Nuisance alerts are a real issue for many corps because they pull help away from vital tasks There are several ways that a unified security platform reduces false alarms. When data from multiple systems is brought into the same platform, a door-forced-open event can be cross-referenced with footage from nearby cameras or motion sensors. The system is programmed to do this automatically and issue a priority alert if there’s both a door forced open and motion detected in a restricted zone. Or, when a door open alert happens, the system can direct operators to first check nearby cameras and then decide whether or not to send a security guard to investigate. Every organization is unique and automations will reflect that. Stadiums or public transit may want to automate notifications to stakeholders’ phones, change the message on a digital marquee, or broadcast a public announcement when there’s something to communicate. In a school context, perhaps there is a panic button under the front desk, which triggers a threat alert. When the button is pressed, all classroom doors are locked from the outside. Teachers can get a text message notification warning them about the threat, and local police are alerted instantly. Practical steps for building a collaborative security environment As exciting as it can be to explore the possibilities of new technologies, it’s important to have realistic expectations. Start with small steps and simplify as much as possible. Operators require time and training to adapt to new systems, and teams that have been working independently may need time to develop rapport and trust with each other. When adopting new technologies, a phased approach is often best to avoid overwhelming staff. If staff are resistant to change, focus on understanding their perspective: what are they trying to accomplish? What motivates them? What are they afraid of? Once you understand what’s driving their objections, you can come up with solutions to work through concerns. In today's rapidly evolving security landscape, fostering collaboration between physical security and IT teams is no longer a luxury—it's a necessity. By breaking down silos, leveraging integrated security technologies, and embracing data-driven decision-making, organizations can significantly enhance their operational efficiency and response capabilities.

Amidst the challenges of a prevailing economic downturn, the retail sector finds itself grappling with an unparalleled rise in incidents of shoplifting, theft, and burglaries. The disconcerting scenes witnessed on London’s Oxford Street in August 2023,​ where crowds gathered, looting as many stores as possible, sent shockwaves across the nation’s retailers. This alarming surge in retail crime has put retailers on high alert, as they contend with a rising tide of security concerns.  Shoplifting concerns Recent data from the Union of Shop Distributive and Allied Workers (USDAW), has raised alarming concerns: shoplifting rates have surged by an unprecedented 24%.​ In the first half of 2023 alone, there were approximately 8 million reported shoplifting incidents. With the ongoing burden of the cost of living crisis and the approaching festive season, it is expected that these figures will keep surging.  Implementing robust security measures Theft and prevention strategies cost retailers approximately £2 billion in 2021/2022 While more help from the Government to support retail workers and the businesses shoplifters target is certainly needed, the implementation of robust security measures will significantly contribute to deterring these crimes from occurring in the first place. British retailers spend millions on tools to deter and catch shoplifters inside stores, from CCTV and security guards to electronic tagging and alarms. The Grocer reported that theft and prevention strategies cost retailers approximately £2 billion in 2021/2022. Despite these initial costs, other threats are at play beyond the shop floor. Break-ins by criminal gangs For many large town center stores and supermarkets, and units in retail parks, the rear doors and delivery areas are commonly targeted by criminal gangs. It’s not uncommon for thefts to occur from pallets or cages that have been unloaded from lorries and sit waiting to be moved into the building. After-hours break-ins are a risk for all store owners too, particularly over the festive season when a lot of high-value stock has been delivered to shops and supermarkets. Addressing anti-social behaviour  The additional fencing was deemed an essential measure to safeguard the community Anti-social behavior also poses a challenge for retailers. In 2022, an Aldi based in Derby​ invested in security fencing to protect staff and deter loitering groups. The additional fencing was deemed an essential measure to safeguard the community, as dangerous items were frequently found outside the store, including weapons and hypodermic needles.  So how do physical security solutions such as fencing and gates help better protect retail establishments such as supermarkets and edge-of-town retail park shops? Fencing and gates: a critical component of retail security  1. Risk assessment and target hardening  A thorough risk assessment will identify potential weak spots that require protection. ‘Target hardening’ involves implementing physical security measures that become more robust as they approach the target. This helps deter intruders while ensuring ease of access for customers and staff.  2. Effective perimeter security  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders Selecting fencing solutions according to the potential threats, site characteristics, and topography is crucial. It is important to specify fencing that strikes a balance and maintains a welcoming appearance while safeguarding external areas of the store or warehouse from potential harm and unauthorized access. Solid fencing which provides concealment can help to conceal expensive goods and remove them as a target for opportunistic theft.  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders. I recommend selecting a sufficiently tall and robust fence such as an acoustic barrier. Its noise-reducing properties are often beneficial for these types of sites too.  3. Controlling vehicular speeds and access  To enhance security, consider controlling vehicular speeds and access. One effective approach is the installation of bollards at the ends of traditional high streets. This practice is already commonplace as a means of safeguarding against hostile vehicle attacks, but it can also play a pivotal role in preventing quick getaways of vehicles involved in potential heists. Additionally, employing road blockers and sliding gates at the rear entrances of delivery areas would serve to fortify security further. These measures can help in delaying vehicles, allowing for necessary checks to be conducted.  4. Balancing security with aesthetics  The presence of high-security fencing can also make a site more of a target for vandals and burglars Another challenge is avoiding creating an imposing presence, especially important for areas situated near residential communities. The presence of high-security fencing can also make a site more of a target for vandals and burglars. To minimize this risk consider specifying timber fencing and traffic barriers to secure car parks, providing both security and a welcoming atmosphere for shoppers.  Taking an integrated approach Combine secure perimeter fencing with effective lighting in places with shaded areas and at doors, gates, and shop windows, alongside Perimeter Intrusion Detection Systems (PIDS), and strategically placed CCTV. These measures will hinder unauthorized entry and escape, increasing the likelihood of detection and apprehension.  Prioritising employee wellbeing  Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment for employees. This not only safeguards their well-being but also provides peace of mind that they are protected effectively in the case of a burglary or crime.  When selecting security products for retail sites, it is advisable to opt for items that have undergone rigorous testing and carry relevant certifications for their security level. Each component should meet industry-specific standards for its intended purpose and originate from manufacturers accredited under ISO 9001:2015. This ensures a high standard of quality and reliability in safeguarding the premises.  High-quality security fencing As the cost-of-living crisis continues, crime rates increase, and the festive season approaches, the time to act and implement on-site security is now. By investing in comprehensive security measures, retailers can protect their assets, employees, and customers, ensuring a safer and more secure shopping environment for all. High-quality security fencing is also a sound investment, that requires little or no maintenance once installed. The best fencing solutions are extremely weather-resistant, and won’t suffer from rust or corrosion. With all sectors preparing to ride the rapids of recession in the coming year, improving on-site security while selecting cost-effective measures, is one surefire way to protect your people, your property, and your profits from harm. 

New buzzwords were abundant in the articles that generated the most clicks on our website in 2022. From the metaverse to the Internet of Things, from frictionless access control to artificial intelligence (AI), the topics most popular among our site’s visitors were at the cutting edge of change and innovation in the physical security marketplace. Here is a review of the Top 10 Articles of 2022, based on reader clicks, including links to the original content: Metaverse will promote collaboration and enable more efficiencies for security Metaverse is a familiar buzzword currently, but few people grasp what it means. In the simplest terms, the metaverse is an online “place” where physical, virtual, and augmented realities are shared. The term, Metaverse, suggests a more immersive online environment that combines elements of augmented reality (AR) and virtual reality (VR). For the physical security industry, the looming creation of a complex online environment offers possibilities and challenges. Establishing identity will be a central principle of the metaverse, and various biometrics are at the core of ensuring the identity of someone interacting in the virtual world. Cybersecurity elements are also key. On the benefits side, the security market is already taking advantage of technologies related to the eventual evolution of the metaverse. For example, the industry has deployed AR to provide information about a door lock’s status on a screen, headset, or smart glasses as a patrolling guard walks by. What are the security challenges of the transportation industry? Because transit agencies rely on several IoT devices, they get exposed to higher cybersecurity risks Rapid technological advancement, increasing urbanization, and the growing expectations of commuters and governments are pressuring transit industry players to modernize. Commuters, urban planners, first responders, and other stakeholders want to use transit data to support their decision-making. Transit agencies’ security and operations teams need closer collaboration to stay ahead. However, for many years, most transit agencies have relied on siloed, proprietary systems. Because transit agencies rely on an ever-growing number of Internet of Things (IoT) devices, they also get exposed to higher cybersecurity risks as there are more network access points to manage. The future is here: ADT’s innovation lab evaluating robots and indoor drones New robots and indoor drones for security applications are on the horizon, based on the work of ADT Commercials’ Innovation Lab, which is evaluating the latest technologies’ value to customers and some typical use cases. The ideal use of humanoid robots is to perform jobs that are considered repetitive, dirty, dangerous, and/or mundane. In security, that describes most security guard positions. As the name implies, autonomous indoor drones are focused on flying indoors versus the outdoor environment, which is heavily regulated by the U.S. Federal Aviation Administration (FAA). Flying autonomously indoors not only eliminates FAA oversight but also will enable ADT Commercial to offer another choice to customers to further reduce their dependencies on and costs of human guards. Innovative security: the key to business efficiency, cost savings, and more Organizations have shifted business focus countless times since the onset of the pandemic. While many leaders have been primarily concerned with the immediate health and safety of their customers and employees, 2022 has given rise to a new trend. More than ever, business leaders are seeking security solutions that increase operational efficiency and cost savings as well as improve logistics and business insight. As working environments become more complex, organizations looking to drive higher productivity and profitability margins should consider security upgrades that prioritize integrated analytics and automation. Shoplifting today is more sophisticated, and so are the tools to fight it One tool to fight shoplifting is analytics, which can be used to determine where shrink is occurring Shoplifting is often viewed as petty theft by individuals, but that is not always the case. Overall, shoplifting is becoming more sophisticated and coordinated. Traditional “shoplifting” has two major differences when compared to organized retail crime (ORC). The differences are numbers and motivation. ORC consists of groups working together to monetize theft, very different than an individual taking an item they need. One tool to fight to shoplift is analytics, which can be used to determine where shrink is occurring. Understanding where crimes take place helps retailers make strategic decisions about where to place their loss prevention efforts. Oosto offers 10 reasons to switch to frictionless access control in commercial buildings Access control for buildings is nothing new. It’s only in recent years that the urgency to implement smarter, more efficient, and more convenient forms of access control has increased, in the context of public and private sector digital transformation. Upheavals from the COVID-19 pandemic have forced organizations to re-think, pivot, and invest in new technology solutions that will incorporate Artificial Intelligence (AI) and Machine Learning, to gain speed in their operations, glean actionable insights from their video analytics, and enhance productivity with their teams. Which security trend is here to stay? Technologies and trends in the security marketplace come and go with some regularity. But how can you tell which trends are gaining traction and which amount to “the flavor of the month.” For example, while many physical security departments were hesitant to consider cloud-connected solutions in the past, they now better understand the benefits these solutions bring and how they can help them utilize their resources to achieve business goals while minimizing overall operational complexity. Other technologies mentioned in the article include mobile credentials, AI-based analytics, video management systems, cybersecurity, and a new emphasis on data. What do these technology trends have in common? They are opening new possibilities for greater system efficiency and functionality. In short, they are playing a role in transforming our industry. GSX 2022 reflects changing technologies and evolving role of security The role of the security director increasingly will encompass facets of cybersecurity and physical security GSX 2022 in Atlanta highlighted the changing role of security in the enterprise. The role of the security director increasingly will encompass facets of cybersecurity as well as physical security. Transitioning to an operation that incorporates both disciplines requires a workforce that embraces education and building new skills. Education and the opportunity to build new skills are evident everywhere at GSX, including in the hundreds of education sessions and also in the knowledge shared on the show floor in the exhibit hall. Consolidation changing the face of the security market Consolidation is a dominant trend in the security marketplace. Large companies typically swallow up smaller companies as a means of expanding both their technology portfolios and their geographic reach. Sometimes a big fish is swallowed up by an even bigger fish. Despite the pandemic and resulting economic challenges, the security market has continued to be a desirable environment for both big players and startups, which then provide abundant acquisition targets for larger companies. This article highlighted recent mergers and acquisition news. Six trends at the intersection of video and AI Video has evolved beyond the capabilities of advanced imaging and performance to include another level: Artificial Intelligence. Video imaging technology combines with AI, delivers a wealth of new data, not just for traditional physical security applications, but for a much deeper analysis of past, present, and even future events across the enterprise. This is more than a big development for the physical security industry; it is a monumental paradigm shift that is changing how security system models are envisioned, designed, and deployed. Much of the heightened demand for advanced video analytics is being driven by six prevalent industry trends.

New robots and indoor drones for security applications are on the horizon, based on the work of ADT Commercials’ Innovation Lab, which is evaluating the new technologies’ value to customers and some typical use cases. The Innovation Lab has been in place for just under a year and just moved into a 2,000-square-foot facility that is staffed with four dedicated ADT Commercial employees and teams from various commercial innovation partners. The idea of the lab is to close the gap between the incubation of new technologies and the needs and realities of the ultimate customer. The goal is to adapt the design of a product to meet the customer’s need, instead of forcing the customer to adapt their use of the technology to meet its limitations. Addressing a problem Every project or investment at the innovation lab starts with the identification of the problem, never the solution" "Every project or investment at the innovation lab starts with the identification of the problem, never the solution," says Ed Bacco, Vice President, Enterprise Security Risk Group for ADT Commercial. “Then we develop detailed functional requirements to address what this technology needs to do to address the problem.” “Then – and only then – do we move toward developing the technical specifications to answer how the technology needs to operate to address the problem,” he adds. Prioritizing innovation The approach sets ADT Commercial apart from most labs. The last item they focus on is the creation of a business model to address how they can sell the technology. “Early on, the company recognized that if we truly want to focus on innovation, we need to prioritize invention over profits, which is why the lab doesn’t operate under a profit-and-loss model,” says Bacco. This article will describe two recent technologies the Innovation Lab has been working with, and how they can impact the future of the security industry. Halodi Humanoid Robotics Unlike other competitive robot solutions, Halodi Humanoid Robotics can interact with the built environment The ideal use of humanoid robots is to perform jobs that are considered repetitive, dirty, dangerous, and/or mundane. In security, that describes most security guard positions. Unlike some other competitive robot solutions, Halodi Humanoid Robotics can interact with the built environment, meaning that they can autonomously open doors, call elevators, present security badges, operate pins pads, and more. Observe and report functionality The basic use case for the bot is based on the fact that the role of 98% of all security guards is to “observe and report.” There is often a misconception in the public that guards are widely permitted to engage hands-on with alleged offenders, but most guarding contracts restrict that ability. Therefore, given the mundane and routine nature of guarding, humans find it a challenge to maintain the high degree of awareness that is needed, whereas the bots never waiver, never rest and never lose awareness.   Alternative to human guards If a bot is to serve as an alternative to human guards, then it needs to interact with the human environment The bot wasn’t designed to be “human-like.” There is a general concept in humanoid robotics called the “uncanny valley” that defines a tipping point when humans become uncomfortable with humanoid robots if their design resembles humans too closely. However, if a bot is to serve as an alternative to human guards, then it needs to be capable of interacting with an environment that was designed for humans. That means opening doors, riding elevators, bending down, picking up items, etc. Remotely operated Current robotic devices are skilled at sensing/analyzing the environments they are deployed in, but their ability to interact with them is limited. The other advantage of a humanoid robot is when it’s being remotely operated in the avatar mode, meaning virtually, the human operator finds the experience familiar and intuitively knows what to do. Access, intrusion, and VMS integration The bots can be integrated with access control, intrusion, and video management systems and can conduct patrols autonomously and report anomalies, and/or respond to alarms via those same systems. The bots can be equipped with other sensors to constantly analyze the environment for threats to human life such as carbon monoxide, smoke, hazardous chemicals, or poor air quality. IR capabilities IR capabilities also enable the bot to detect the possible failing or overheating of equipment They are capable of “seeing” in the Infrared Range (IR), which makes them suitable for responding to the source of fire/smoke alarms while humans evacuate. IR capabilities also enable the bot to detect the possible failing or overheating of equipment. Although designed to operate autonomously, the bot can also be controlled by a simple point-and-click mapping device or using the avatar control system. Applications “The biggest challenge we’ve seen with customers who are conducting in-field pilots is aligning their excitement of how the bots can improve their traditionally non-security applications with the current capabilities,” says Bacco. These applications include using the bots to conduct safety audits of items like fire extinguishers and Automated External Defibrillators (AEDs), serving as a fire watch, greeting visitors in the lobby, and automating gates at industrial and distribution sites. Autonomous Indoor Drones COVID-19 has shown that customers are looking for predictable and repeatable solutions to meet their security needs" As the name implies, autonomous indoor drones are focused on flying indoors versus the outdoor environment, which is heavily regulated by the U.S. Federal Aviation Administration (FAA). Flying autonomously indoors not only eliminates FAA oversight but also will enable ADT Commercial to offer another choice to customers to further reduce their dependencies on and costs of human guards. “The COVID-19 pandemic has shown that customers are looking for predictable and repeatable solutions to meet their security needs that aren’t dependent on humans,” says Bacco. The three use cases for the drones are automated alarm response, random tours, and directed missions. Automated response mode In the automated response mode, when an alarm is triggered, the drone will automatically initiate a mission to the point of alarm and report any anomalies (i.e., people, heat signature, etc.). It can also be programmed to fly random patrols as a deterrent to a possible breach, and an operator can remotely initiate a mission using a simple point-and-click map interface.  Drone mobility An obvious comparison is to fixed camera systems, which are an important component of any security system. But, unlike a fixed device, the mobility of a drone enables a view of an environment that is more easily understood by humans, meaning that we think and see in 3D, whereas fixed views are limited to 2D. Added to that, there is a deterrence factor that a mobile surveillance device has over a fixed. Noise consideration and applications Customers want to fly drones 24/7 in minimally manned locations such as data centers, warehouses The drone is designed to operate in environments that are being shared with humans. As an example, it will not initiate a mission if a person is standing under it, and it will autonomously alter course if a person is in its flight path. However, like all drones, the noise factor is a consideration, and the best applications in offices are after hours. Customers want to fly them 24/7 in more minimally manned locations such as data centers, warehouses, and manufacturing facilities, where noise is less a factor. Stand-alone and integrated system An indoor drone can be operated as a stand-alone system with its user interface, or it can be integrated fully with traditional security and VMS systems. “We are also developing additional computer vision-based analytics that will leverage the cameras on the drone,” says Bacco.

Technology is driving new opportunities in the security industry. Innovation trends include artificial intelligence (AI), edge-based systems, mobile systems, a greater focus on software, and efforts to simplify operation of security systems, even as capabilities become more complex. ISC West 2022 reflected these changing trends. “In addition to emphasizing technology innovation, ISC West also reflected an industry that is resilient, dedicated and passionate,” said Mary Beth Shaughnessy, the Event Director of ISC Security Events. ISC West 2022 “Almost 12,000 dealers, installers, integrators, end users and consultants reconnected at ISC West 2022, and there were nearly 20,000 total industry professionals in attendance (including manufacturers),” adds Mary Beth Shaughnessy. The 550 exhibitors and brands on display reflected an industry that has come through the COVID-19 pandemic in better shape than ever, poised for even greater success in the years ahead. Turning video and access control into knowledge Deployment of AI to ‘watch video’ can inform users of what’s happening in real-time Motorola Solutions emphasized several themes that were heard repeatedly throughout the show. “One trend is fulfilling the need to turn video and access control into sources of knowledge, inside the enterprise,” said John Kedzierzski, Motorola Solutions’ Senior Vice President of Video Security and Access Control. Deployment of AI to ‘watch video’ can inform users of what’s happening in real-time, while monitoring access control yields the equivalent of an operating system inside a building. Using the Cloud offers consumer ease-of-use to systems The second trend listed by Motorola Solutions is working to bring the consumer ease-of-use experience into enterprise security solution applications. Professional security systems were previously complicated to buy, install, manage and upgrade. However, using the Cloud, even distributed enterprises can bring consumer ease-of-use to systems, from improving the out-of-box installation experience to boosting the ability to manage the system. Transition to ‘mobile first’ interfaces The third trend emphasized by Motorola Solutions is transition to ‘mobile first’ interfaces, reflecting the need for busy security executives to be on-the-go, but with full access to their systems, without being chained to their desks. Since the last springtime ISC West show in 2019, Motorola Solutions has grown rapidly, both organically and through acquisition of IndigoVision, Pelco, Openpath, Envysion, and Ava Security. Cloud-based Orchestrate system Integration is simple through a ‘drag-and-drop’ approach that doesn’t involve writing code In addition, the company is making it easier to integrate video and access control systems with Motorola’s radio systems, typically carried by security guards. The cloud-based Orchestrate system translates ‘events’ from access control and video, to trigger notifications on a mobile radio. Integration is simple through a ‘drag-and-drop’ approach that doesn’t involve writing code. Simplifying implementation of AI Artificial Intelligence (AI) has traditionally been associated with the use of large servers or even intelligence in the Cloud. Several exhibitors at ISC West helped to change that misconception. For example, Oosto offers a simpler and more economical approach. They supply edge appliances for AI. The purpose-built Vision AI appliance, a small box, puts intelligence at the ‘near edge’, by connecting to up to five cameras. Easy and dependable ‘failover’ ensures redundancy without a big investment, and the system can work with any IP camera, including an end user’s installed base of cameras. Oosto’s TCO (total cost of ownership) calculator Oosto’s TCO (total cost of ownership) calculator spells out how much a customer can save versus using a big server, including lower costs such and power and cooling. AI was probably the biggest buzzword at ISC West, but there was also emphasis on the practical results of applying AI to physical security. Artificial Intelligence (AI) - the biggest buzzword at ISC West I believe our purpose is to bring buzzwords, like Cloud and AI together in a way that is useful to end-users" “What surprises me (at the show) is that there is a lot of generic marketing of AI, but we are trying to step back from our analytics and look at applications that serve certain end-users,” said Jeff Corrall, Vice President - Product Management at March Networks, adding “As an industry, we are still at the stage of AI as a buzzword.” Jeff Corrall further said, “I believe our purpose is to bring buzzwords, like Cloud and AI together in a way that is useful to end-users. We have to live with the buzzwords, but what we really want is to apply them. That creates a stickiness with the end-user — when high technology is making a difference.” March Networks Labs address specific end-user problems and then apply their systems to provide a solution. Jeff Corrall adds, “A lot of AI is responding to what the customer is asking for, and we are stepping back and making sure the end-user will use it on a consistent basis.” ‘Edge versus cloud’ was a common theme at ISC West Edge versus Cloud ‘Edge versus cloud’ was a common theme at ISC West, pondering where in a system the ‘intelligence’, such as AI and machine learning, as well as other functionality, should reside. Among the companies addressing the quandary was Axis Communications, which focused on the issue using a racing theme at their presentation to the industry press. The winner of the ‘race?’ - The combination of both approaches working together as a team, of course. AXIS Speed Monitor on exhibit One introduction at the show was the AXIS Speed Monitor, a speed detection app available using ACAP Axis Communications also highlighted the deep learning analytics of the ARPEC 8 camera chip (introduced during the COVID-19 pandemic), which will be deployed across their camera line. One introduction at the show was the AXIS Speed Monitor, a speed detection app available using ACAP (Axis Camera Application Platform), the capability to load ‘apps’ onto camera chips at the edge. They also introduced the D4100-E Network strobe siren (a smart edge device), the Audio Manager Pro (a cloud-based software system enabling zoning and callouts for specific areas in a building), the W101 body worn cameras with GPS capabilities, and a Barcode Reader for doorstop applications (another ACAP app). ‘App Store’ approach to expanding applications Azena is at the center of expanding applications at the edge, promoting new applications through an ‘App Store’ approach that sells software apps that can be loaded onto cameras that are equipped with Azena’s operating system. In the last couple of years, the company (formerly known as Security and Safety Things) has expanded its offerings. There are currently 108 apps in the store from 30 to 40 app developers. There are 14 camera models (from six manufacturers) that are commercially available and run their operating system. The newest camera is a fisheye model from Vivotek. “What we have seen is that a lot of the use cases are pretty unique,” said Fabio Marti, Vice President - Marketing for Azena. Two examples are an application that monitors a flame to ensure it is burning cleanly (no smoke). Another system monitors nets covering fish farms to avoid birds getting tangled up in the nets. Fabio Marti said “A challenge is to find new business avenues for integrators. Everybody is not eager to look beyond their comfort zone.” Focusing on software to ensure user experience Software systems are one of the major focal points for innovation in security systems Software systems are one of the major focal points for innovation in security systems and Verkada is focusing on how software innovation can improve systems. “For decades, innovation was on the hardware front,” said Filip Kaliszan, Verkada’s Founder and Chief Executive Officer (CEO), adding “We saw an opportunity for more innovation on the software side. The customer experience revolves around software.” Ensuring an end-to-end experience “We want to guarantee an end-to-end experience,” adds Filip Kaliszan. As a new company with a ‘hybrid cloud’ approach, Verkada focused on appealing to end users to convince them of the value proposition. Once an end user was convinced, Verkada brought in an integrator partner to deliver the solution. In effect, Verkada finds demand and brings that demand to the integrator. Software-centric operation of a modern building Verkada is broadly focused on ‘software-centric operation of a modern building.’ After starting out in video, Verkada has since expanded into systems for access control, alarm systems, and other categories. They use a combination of third-party hardware and equipment that is custom designed to work seamlessly with their software systems. Verkada’s end goal is to put the various systems together into a platform. They will continue building each product category, which will eventually be unified into ‘the operating system for the building of the future.’

Allied Universal®, the world’s pioneering security and facility services provider, has been selected by Seton Hall University™ to provide campus security programs. This moves strengthens the University’s commitment to providing a safe, secure, and welcoming environment for students, faculty, staff, and visitors. New security program Allied Universal will deliver comprehensive campus security services, including trained personnel, safety patrols, and emergency response support. The new security program is designed to enhance the University’s existing safety infrastructure, while helping to ensure that the campus community benefits from Allied Universal’s expertise in proactive risk management and security operations. New partnership “On behalf of Allied Universal, I want to express our sincere appreciation for this new partnership and for our shared commitment to creating a safer campus community,” said Steve Jones, Allied Universal Global Chairman and CEO. He adds, “As the pioneering security provider for higher education, we are excited to have been chosen to work with Seton Hall University as a higher education campus safety partner.” Seton Hall’s ongoing commitment The selection of Allied Universal builds on Seton Hall’s ongoing commitment to campus safety, combining the University’s strong public safety framework with Allied Universal’s proven expertise in higher education security. Together, the collaboration aims to provide a proactive, community-focused approach that reinforces a secure, welcoming environment for everyone on campus. Seton Hall’s mission “Allied Universal brings deep experience supporting higher education institutions across the country,” said Sergio Oliva, Associate Vice President for Public Safety and Security, adding “Their approach emphasises professionalism, training, and engagement with the communities they serve, values that align closely with Seton Hall’s mission and our own Public Safety philosophy.”

ZeroEyes, the creators of the first AI-based gun detection video analytics platform to earn the full US Department of Homeland Security SAFETY Act Designation, announced that its solution has been deployed by Ki Charter to safeguard students, faculty, and staff against gun-related threats. It is the first charter school in Texas to adopt the industry-pioneering proactive gun detection and intelligent situational awareness technology. Adopted multiple technologies Ki Charter has adopted multiple technologies and de-escalation techniques to ensure the safety Serving a unique population of behaviorally challenged students, Ki Charter has adopted multiple technologies and de-escalation techniques to ensure the safety of its students and personnel.  Its Safety and Security Committee assesses and refines policies and safety measures, while the Campus Safety and Threat Assessment teams work closely with law enforcement and mental health resources to prevent and mitigate potential threats. Deployment of ZeroEyes’ AI technology The deployment of ZeroEyes’ AI technology further strengthens this comprehensive security strategy by providing real-time gun detection capabilities. “We serve a student population that requires an exceptional level of care and security, and I was initially skeptical of ZeroEyes,” said Jerry Lager, Superintendent of Ki Charter. “But after seeing the technology in action, I knew we needed it. Our largest campus spans 65 open acres, making security a complex challenge. ZeroEyes provides that extra layer of protection, ensuring our students and staff are in a safe environment.” Ki Charter reduces learning gaps Ki Charter is the premier educational provider for students who reside in residential facilities Ki Charter is the premier educational provider for students who reside in residential facilities (RFs) and day centers across Texas. The school has campuses in San Marcos, Liberty Hill, Austin, Temple, Arlington, Fort Worth, Denton, and Kingwood, and serves over 6,500 students annually (500% mobility rate) with a dedicated team of more than 120 educators and staff.  With small class sizes and engaging curriculum, Ki Charter reduces learning gaps to help students learn behavioral management strategies and improve their communication skills. ZeroEyes’ AI gun detection ZeroEyes’ AI gun detection and intelligent situational awareness software layers onto existing digital security cameras. Local law enforcement and school security as quickly as 3 to 5 seconds from detection If a gun is identified, images are instantly shared with the ZeroEyes Operations Center (ZOC), the industry’s only U.S.-based, fully in-house operation center, which is staffed 24/7/365 by specially trained U.S. military and law enforcement veterans.  If these experts determine the threat is valid, they dispatch alerts and actionable intelligence — including visual description, gun type, and last known location — to local law enforcement and school security as quickly as 3 to 5 seconds from detection. AI gun detection technology “At ZeroEyes, we understand the complexities of protecting students in specialized environments like Ki Charter,” said Mike Lahiff, CEO and co-founder of ZeroEyes. “We’re proud to offer our AI gun detection technology as an additional layer of security to help protect students, faculty, and staff in this unique setting.”

Interface Systems, a managed service provider of security, actionable insights, and purpose-built networks for multi-location businesses, announced that Nicker Management, a fast-food franchise operator in the Los Angeles area, has successfully implemented Interface’s Virtual Security Guard solution. By deploying Interface’s advanced security technology, Nicker Management has enhanced safety, reduced operational costs, and provided a secure environment for employees and customers. Nicker Management Nicker Management, led by sisters Nicole Harper Rawlins (CEO) and Kerri Harper-Howie (Co-owner), operates 24 fast-food restaurants across South LA, Compton, Lynwood, and Carson. Faced with persistent security challenges, including loitering, panhandling, and criminal activity, the company sought a modern, cost-effective solution to protect its employees and guests. Addressing critical security concerns Nicker Management chose Interface Systems to implement the Virtual Guard solution at one of its restaurants “We’re faced with lots of challenges with crime, unhoused people, and individuals suffering from mental and/or substance abuse issues,” said Harper Rawlins. “It creates significant risk at our restaurants. Over the years, we experimented with a range of security solutions, and hiring on-site guards quickly became costly and unsustainable.” After evaluating various options, Nicker Management chose Interface Systems to implement the Virtual Guard solution at one of its restaurants, ensuring a proactive and scalable approach to security. How can Virtual Guard Solution help? 24/7 Monitoring & Rapid Response – Trained intervention specialists continuously monitor restaurant locations to deter loitering, panhandling, and aggressive behavior in real time. Automated Voice-Downs – Proactive announcements throughout the day signal active monitoring and reinforce security presence. Virtual Tours – Scheduled and unscheduled remote video assessments help identify threats, suspicious activities, and compliance issues. Employee Security Escorts – Live monitoring ensures employees' safe passage to and from their vehicles during vulnerable times such as shift changes, and opening, and closing hours. Secure working environment “Knowing there’s a professionally trained security team on standby gives us confidence that we can maintain a secure working environment at all hours,” said Harper Rawlins. The deployment of Virtual Guard has streamlined security operations at Nicker Management’s restaurant, allowing staff to focus on providing excellent customer service without the burden of handling security incidents. 24/7 monitoring With 24/7 monitoring by Virtual Guard, employees and customers feel safer, and staff no longer have to handle security threats alone. In addition, automated alerts also remind employees of key procedures during shift changes. The system's effectiveness was demonstrated during a recent incident when a loiterer refused to leave the restaurant lobby. The staff triggered a silent alarm, and the Virtual Guard team immediately responded with a voice-down, prompting the individual to leave without further incident. Optimizes costs “Interface’s Virtual Guard solution empowers franchise businesses like Nicker Management to address security risks effectively while optimizing operational costs,” said Sean Foley, Chief Revenue Officer at Interface Systems. “Our innovative approach allows employees to focus on delivering excellent service, knowing their safety is in trusted hands.”

Located in Istanbul, Turkey, the Nish Adalar Konut Project is a large residential community covering 61 blocks with over 2,000 apartments. DNAKE IP video intercom system has been implemented throughout the community to provide an integrated security solution, offering residents an easy and remote access control living experience.  The solution Solution highlights: Great scalability in large residential apartments Real-time video and audio communication Remote and easy mobile access Enhance the safety and functionality of elevator systems Installed products: S215 4.3" SIP Video Door Station C112 One-button SIP Video Door Station E216 7" Linux-based Indoor Monitor 902C-A Master Station Solution benefits Each entry point features DNAKE S215 4.3” SIP video door stations for secure access DNAKE smart intercom system offers easy and flexible access through various methods, including PIN code, IC/ID card, Bluetooth, QR code, temporary key, and more, providing residents with great convenience and peace of mind. Each entry point features DNAKE S215 4.3” SIP video door stations for secure access. Residents can open doors for visitors not only through the E216 Linux-based indoor monitor, typically installed in every apartment, but also via the Smart Pro mobile application, accessible anywhere and anytime.  Overall safety and security C112 has been installed in every elevator to enhance the safety and functionality of elevator systems, making it a valuable addition to any building. In case of an emergency, residents can quickly communicate with building management or emergency services. Moreover, with C112, security guards can monitor elevator usage and respond to any incidents or malfunctions promptly. 902C-A master station is typically installed in every guard room for real-time communication. Guards can receive immediate updates on security events or emergencies, engage in two-way conversations with residents or visitors, and grant them access if necessary. It can connect multiple zones, allowing for better monitoring and response across the premises, thereby enhancing overall safety and security.

ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the US Department of Homeland Security SAFETY Act Designation, announced that its solution has been selected by Iowa’s Murray Community School District to identify illegally brandished guns on campus and help protect students and faculty against gun-related violence. Murray Community School District serves 300 students in Murray, Iowa in grades pre-K-12. The district provides an educational environment that challenges the status quo and makes it its mission to clear away any roadblocks that constrain creativity and innovation. New layer of security “While we are a small, rural community, if there is anything we have learned it’s that gun-related violence can happen anywhere,” said Tim Kuehl, superintendent of Murray Community School District. “We are prioritizing the safety and security of our students and faculty, and ZeroEyes ensures that our campus is protected from gun-related threats 24/7. We are proud to add this new layer of security to make our community safer.” Existing digital security cameras ZeroEyes' AI gun detection and clever situational grasp software layers onto security cameras ZeroEyes' AI gun detection and intelligent situational awareness software layers onto existing digital security cameras. If a gun is identified, images are instantly shared with the ZeroEyes Operations Center (ZOC), staffed 24/7/365 by specially trained U.S. military and law enforcement veterans. If these experts determine that the threat is valid, they dispatch alerts and actionable intelligence — including visual description, gun type, and last known location — to local law enforcement and school staff as quickly as three to five seconds from detection. AI gun detection solution “Gun-related violence in school communities is far too common,” said Mike Lahiff, CEO and co-founder of ZeroEyes. “Murray Community School District is addressing this problem head-on by adopting our AI gun detection solution. We are grateful to have the opportunity to proactively combat this issue and alert local authorities of a potential threat before it happens.”

Riga Sports Arena is a municipal facility maintained by the city of Riga, Latvia. Covering a total area of 21,821 square meters, the arena accommodates 2,500 spectator seats. It houses several training halls, including a large athletics arena, a training and warm-up hall, a weightlifting hall, and a sports field. Challenge Enhance security by replacing inefficient guards with technical equipment Riga sports arena faced a significant security challenge, relying on two guards who worked only night shifts. Depending on just one person was insufficient to ensure the safety of the complex, given its substantial size. The guards struggled to effectively cover all areas, leaving the arena vulnerable to security risks. Moreover, the financial burden of employing guards strained the city’s budget. There was a need to enhance security while eliminating the human factor and optimizing associated costs.  Moreover, the financial burden of employing guards strained the city’s budget The client required a professional security system that could be implemented without extensive construction work or the need to lay a substantial number of cables throughout the building. They sought an effective and easily installable system that would enhance security without compromising the integrity of the facility. Solution Cost-effective wireless solution reinforcing security for a large municipal facility Considering the building’s size and recent reconstruction work, the installation of a traditional wired security solution was deemed impractical. This option would have required several months to complete and additional renovation work after installation. Moreover, the presence of many oversized windows, each requiring protection with detectors, made cable-based solutions even more impractical. GRIFS AG proposed an Ajax wireless solution that can be quickly installed without damaging the walls, allowing for complete control and management of the system through a mobile app. To streamline control without the need for multiple hubs, Hub 2 Plus Jeweler was selected In total, 115 devices were installed throughout the building to ensure comprehensive security coverage. To streamline control without the need for multiple hubs, Hub 2 Plus Jeweler was selected. This hub can control up to 200 devices, managing 25 security groups with a total of 200 users. This feature aligns with the client’s requirements, given the installation of many devices and the need to manage security modes for separate premises, all in the Ajax app. For example, it allows keeping employees’ offices in armed mode while conducting training sessions in the main hall. GRIFS AG installed DoorProtect Jeweler Given that the sports complex spans three floors and considering the need for the hub signal to pass through two reinforced concrete floors, the decision was made to enhance its communication range. To ensure stable communication between all 115 detectors and the hub, the ReX 2 Jeweler radio signal range extender was installed. This guarantees a reliable connection between all system components, ensuring seamless communication even in areas with challenging signal transmission conditions. For comprehensive security, GRIFS AG installed DoorProtect Jeweler opening detectors to oversee For comprehensive security coverage, GRIFS AG installed DoorProtect Jeweler opening detectors to oversee all doors. Additionally, MotionProtect Curtain Jeweler, with a narrow viewing angle and a maximum detection range of up to 15 meters, protects the large windows in corridors and sports halls. The challenge with large windows was that glass break detectors may be positioned far away from the hit spot, making it difficult to detect glass breakage. However, MotionProtect Curtain Jeweler, equipped with PIR sensors, instantly reacts to movement within its detection zone along the whole length of a window. Notably, the detector catches movement only if a person enters its field of view, allowing for protection even when a cleaner is working nearby, or a staff member is walking around. In addition, MotionProtect Jeweler detectors were installed throughout all entrance groups, major corridors, and stairwells to promptly notify the owner and the security company in case of any detected motion. Multiple HomeSiren Jeweler devices To facilitate arming and disarming of the security system for numerous employees in the sports complex, a wireless touch KeyPad Jeweler was installed. By entering a code, the device can activate the full security mode and automatically blocks itself if an incorrect code is entered multiple times. KeyPad Jeweler supports up to 99 codes, each corresponding to a separate user, making it suitable for enterprises with many employees. HomeSiren Jeweler devices were installed indoors throughout the skill to provide loud signs For rapid security response, the wireless alarm Button Jeweler was installed, enabling quick notification of the security company in case of intrusion. Furthermore, multiple HomeSiren Jeweler devices were installed indoors throughout the building to provide audible warnings in case of danger or deter potential intruders. These sirens emit loud sounds up to 105 dB to prominently signal a breach, effectively preventing unauthorized individuals and enhancing overall security. The arena management plans to automate evacuation doors using the Relay Jeweler system soon, enhancing safety and security by allowing remote door opening during emergencies. Why Ajax Cost-saving security solution. Customers can experience significant savings by opting for Ajax. The costs of the Ajax system installation were approximately equal to the expenses for security guards’ salaries per year. However, starting from the second year, the Municipality of Riga can achieve significant savings by paying only a low monthly fee for monitoring. Easily scalable future-proof system. With Ajax, the security system is easily scalable, allowing for future expansion and the implementation of additional functionality as needed. For instance, Hub 2 Plus Jeweler, already installed, supports the addition of up to 200 detectors, including MotionCam Jeweler detectors for photo verification of alarms, without requiring any system reorganization. This enables seamless integration for enhanced security measures, ensuring the system can adapt and grow with changing security requirements and evolving customer needs. Effortless wireless installation. Ajax offers a wireless solution, eliminating the need to lay cables in walls or undergo extensive repairs. This allows for quick and efficient installation without the limitations of wired infrastructure. After implementing the Ajax security system at the sports arena, the center’s management noted its convenience and decided to install Ajax in their homes.

Time flies in the busy world of security, so it’s no surprise that the midpoint of 2023 comes before know it. Let’s pause after the first half of the year to look ahead at what can expect during the second half (Hint: It’s all about AI). We asked this week’s Expert Panel Roundtable: What will likely be the most important technology development in the security marketplace in the second half of 2023?

The death of Michael Brown at the hands of police in Ferguson, Missouri, in August 2014, highlighted to the public, the importance of body-worn cameras. There was no bodycam footage of the Ferguson tragedy. Arguably, it would have shed additional light on the shooting. Since then, body cameras have become a tangible legacy of Ferguson, Missouri. Bodycam footage is seen as providing greater accountability and ensuring an impartial record that can support, or debunk, any claims of police misconduct. Body-worn cameras are also finding their way into broader usage, even including customer service applications. We asked this week’s Expert Panel Roundtable: How important will body-worn cameras be moving forward? 

In tidying up after a year of Expert Panel Roundtable questions and answers, we came across some previously unpublished responses from our panel. These interesting responses address some of the hottest topics in the industry, from robots and deep learning to the “race to the bottom.” Taken together, the varied comments offer their own range of insights into the evolving physical security market. This week, we highlight some of these assorted Expert Panellist comments submitted over the last several months.