Many exhibitors at GSX 2019 saw the show as a success, despite slower booth traffic on the second and third days. According to show sponsor ASIS International, there were more than 20,000 registrants from 125 countries around the world, including those who attended the conference as well as the exhibition. Exhibitors definitely put their best feet forward, enthusiastically promoting their technology breakthroughs, but how convincing were they? The comments from at least one attendee – a l...
As part of Security Officer Appreciation Week, Corps Security is hosting an inaugural ‘Thank Your Security Officer Day’ on Thursday 19th September to thank their dedicated security guards. Working in partnership with a range of clients, the management team at Corps Security will thank their security officers in person as well as sharing stories across several social media platforms to acknowledge those who go above and beyond delivering an unprecedented level of service. Security Off...
Trackforce™, a security workforce management platform, announces its acquisition of Valiant Solutions Inc., a provider of Human Capital Management (HCM) software solutions. The new company, Trackforce Valiant, now delivers all-in-one security workforce management platform: the only comprehensive operations management solution available to the industry. Building on a pedigree and industry knowledge of physical security, Trackforce Valiant is a purpose-built solution that supports the growin...
During the Parkland, Florida, school shooting in 2018, the shooter was caught on a security camera pulling his rifle out of a duffle bag in the staircase 15 seconds before discharging the first round. However, the School Resource Officer didn’t enter the building because he wasn’t confident about the situation, and the Coral Springs Police Department had no idea what the shooter even looked like until 7 minutes and 30 seconds after the first round was fired. If the video system had...
According to the reports of not-for-profit organization Gun Violence Archive, the year 2018 saw 323 mass shooting incidents as of November. This number is 346 for the year 2017 and 382 for 2016, with ‘mass shooting’ defined as cases where four or more people are shot or killed in the same time period and location. A variety of gunfire detection solutions and other technology approaches seek to address the problem. ShotSpotter SiteSecure and ShotSpotter SecureCampus provide critical...
ReconaSense, a provider of innovative physical security intelligence and next-gen access control, announced the debut of its ReconMobile command-and-control center that lets users lock down facilities, tap into video surveillance systems, and/or report and respond to an emergency from a mobile device. Managing a large campus or facility means being in charge of a myriad of systems, dynamic populations, and countless points of entry. Lack of reliable data about any of those can lead to expensive...
FLIR Systems, Inc. announced the latest generation of the FLIR Brickstream 3D Gen 2 people counting sensor. This new version includes a unique employee filtering feature designed to provide retail and shopping businesses with more accurate customer traffic data and sales conversion metrics. The employee filtering feature uses a combination of Bluetooth Low Energy (BLE) technology and employee-worn tags to automatically identify and remove staff from customer counts, a process that can otherwise be manual or missing in retail environments today. Brickstream 3D Gen 2 With Employee Filtering Retail people counting devices are primarily located above store entrances, making the Brickstream 3D Gen 2 with Employee Filtering ideal for environments where staff, such as greeters and security guards, are located near doorways or where they frequently enter and exit. Employee filtering is also ideal for luxury retailers where foot traffic is lower and including even a few employee counts can easily skew conversion metrics. The employee filtering feature is enabled through a small, easily concealed BLE tag worn by employeesThe employee filtering feature is enabled through a small, easily concealed BLE tag worn by employees and registered to the sensor. The sensor automatically identifies staff when entering or leaving the store without any manual action required. With its patent-pending combination of BLE tag sensor technology, the Brickstream employee filtering feature identifies staff members more reliably. Retailers access the counts either directly using the FLIR Brickstream user interface, or through integration with their retail analytics software. Integration With Retailer’s Analytics Software “The FLIR Brickstream 3D Gen 2 with Employee Filtering technology is designed to integrate with a retailer’s analytics software to improve data accuracy and provide true metrics to inform decisions impacting retail operational efficiency, such as staffing needs, sale conversion rates, and other customer behavior insights that are key to their success,” said Serge Goldenberg, General Manager of the Integrated Imaging Solutions (IIS) Division at FLIR. “Equipping retailers with an automated and discrete employee filtering solution solves a problem for those working to collect data insights.” The Brickstream 3D Gen 2 with Employee Filtering is now available for purchase through established FLIR Brickstream distribution partners. Employee filtering is also available for Brickstream 3D+ customers. Brickstream 3D+ customers can contact their distribution partner for details on how to enable the feature.
Allied Universal, a security and facility services company in North America, has acquired Shetler Security Services, a Phoenix, Ariz.-based company offering security solutions on a national level. Terms of the deal were not disclosed. “The acquisition of Shetler Security Services aligns perfectly with our long-term strategic plan of adding exceptional security professionals and valuable resources into local markets around the country,” said Steve Jones, CEO of Allied Universal. “Together, we will bring fantastic opportunities to Shetler Security Services clients and employees with the goal of delivering innovative security solutions to all.” Armed, unarmed and patrol security services Founded in 2007, Shetler Security Services offers the implementation of armed, unarmed and patrol security services for a premier client base that includes widely recognized financial institutions within the United States. With revenues in excess of $22 million and more than 525 employees, the company provides security services in Arizona, California, Minnesota, Colorado, Texas, Nevada, New Mexico and Montana. Shetler Security President/Owner, Mike Shetler, will be joining Allied Universal as a consultant. “The combination of our two companies will provide significant benefits for our clients, including access to Allied Universal’s highly advanced technology solutions,” said Shetler.
Security services are demanded by all sorts of businesses and events. Being that Los Angeles is the entertainment capital of the world and a favorite destination for entrepreneurship at all scales, it’s also listed as one of the cities in the USA with the highest crime rates. For this reason, security companies in Los Angeles have an increasing demand, which Hillquest Security has supplied since 2016. Hillquest Security serves individual and commercial clients with more than 10 different security services, like armed patrol, bodyguards, security guards, mobile patrols and even risk management. According to their website, “We will provide you and your organization the peace of mind that comes with highly trained, regularly audited and dedicated security operatives that have been working in the industry for years.'' Covering Majority Of Cities In Los Angeles According to the Yellow Pages, Hillquest Security is listed sixth as one of the Best 30 Security Guard Companies in Los AngelesAside from the different security options, Hillquest Security stands out by providing one of the largest coverage areas in their industry. Only in Los Angeles County, they cover cities like Aliso Viejo, Anaheim, Beverly Hills, Burbank, Carson, Capistrano, Century City, Cerritos, Dana Point, Downey, El Segundo, Gardena, Garden Grove, Hollywood, Huntington Beach, Huntington Park, Ladera Heights, La Habra, Long Beach, Los Angeles, North Hollywood, Santa Ana, Torrance, Venice, West Hollywood, Wilmington, Yorba Linda and many more. Hillquest Security was founded by a former Marine officer. The company’s team members go through a comprehensive screening process that includes a complete background check, honesty and drug profile, and a criminal history fingerprint check with the Department of Public Safety and the FBI. This, along with their 5 million dollar insurance policy make it “guaranteed to keep you and your business safe, even after the most challenging times,” according to Hillquest Security’s website. Listed Sixth Best Security Guard Company According to the Yellow Pages, Hillquest Security is listed sixth as one of the Best 30 Security Guard Companies in Los Angeles. There are also positive reviews featured on their social media and listing sites, like Yelp. Their 24/7 availability and the high standards of their guards and crew, in general, are among the reasons for such positive feedback. Their already wide coverage area is nowadays expanding to San Diego and Riverside counties.
Trackforce, the security workforce management platform, announces the appointment of Christophe Kloussing as Vice President of Sales for North America. Kloussing brings 20 years of experience in senior positions in the U. S. and Europe to his new leadership of all Trackforce North America sales initiatives. He intends to identify and develop new business opportunities, implement fresh strategies for customer retention and growth, and uphold the company’s current position as market leader. Positively Impact Companies’ Operation Trackforce’s solutions positively impact how companies operate and how their security officers perform their important duties every day"“I’m excited to join Trackforce and work with a focused team at such a well-established, successful business with proven solutions,” says Kloussing. “Trackforce’s solutions positively impact how companies operate and how their security officers perform their important duties every day. I am very happy to become part of a great company that is focused on creating customer value. Mobile and analytics are rapidly becoming central components of the Trackforce platform’s strategy for organizations in a variety of industries - this is where I can help.” Kloussing is the former VP of sales, Analytics Americas, for Arvato CRM Solutions, a Bertlesmann company. He also served as Regional VP of Sales at NICE, the world's leading provider of both cloud and on-premises enterprise software solutions that delivers advanced data analytics. Sales Achievements In High Tech And Software “With his broad experience and renowned sales achievements in high tech and software, Christophe brings us a wealth of experience and a track record of success,” says Guirchaume Abitbol, CEO and founder of Trackforce. Trackforce's SaaS workforce management platform delivers crucial business intelligence, KPIs and analytics“We are confident that his strategic insight and ability to build and lead results-focused sales teams will be an asset to our company and help us sustain our current growth trajectory. We welcome him to our team.” Kloussing earned his MBA from ESSEC Business School in France and is fluent in French and English. In his spare time, he enjoys riding his Harley Davidson, traveling and piloting drones. Enhancing Security Officer Operations Over the past two decades, Trackforce has risen to become a recognized global market leader by improving security officer operations and productivity while reducing cost and risk via innovative mobile and desktop applications. The company implements solutions in 45 countries for clients such as G4S, Whelan Security, SecurAmerica, McKesson Corporation, and Inter-Con Security Systems. Their feature-rich, intuitive, and customisable SaaS workforce management platform eliminates the need for paper reports and antiquated guard tour devices. It also delivers crucial business intelligence, KPIs and analytics that enhance business operations. More than 200,000 professionals at over 20,000 customer sites use Trackforce every day to ensure reliable security and improve operational efficiency.
ASIS International, the association of security management professionals, released the ASIS Private Security Officer Selection and Training (PSO) Guideline (ASIS PSO-2019) which provides recommendations for establishing and managing a program for the selection and training of private security officers. The new Guideline is critical as the private security industry employs millions of security officers across the nation to protect people, property, information, and other key assets. Applicable to both proprietary and contract security, the guideline focuses on three key areas of a private security officer selection and training program — its development, implementation, and improvement. The framework comprises: Establishment of policies and procedures; Assignment of roles and responsibilities; Allocation of resources to the program; Setting vetting and selection criteria; Private security officer training and competencies; and Program evaluation and improvement. Improving Selection And Training Program ASIS International develops standards and guidelines to serve the needs of security practitioners in today’s global environmentThe Guideline is consistent with industry best practices and takes into account legal, regulatory, and contractual obligations. “While the guideline includes most elements of the 2010 edition, it goes a step further in providing organizations a generic framework for designing or improving its selection and training program,” said Chuck Baley, PSO Technical Committee Chair. ASIS International, in its role as an accredited Standards Developing Organization (SDO), develops standards and guidelines to serve the needs of security practitioners in today’s global environment. It is recognized globally through its Category-A Liaison Status in the International Organization for Standardization (ISO) Risk Management and Security and Resilience Technical Committees. Current projects under development focus on Active Assailant, Enterprise Security Risk Management (ESRM), and Security Awareness.
It’s the first quarter of a New Year and businesses are already busy reviewing budgets for ways to save money. One line item that can impact business the most – loss. Employee theft alone is a crime that costs U.S. businesses $50 billion annually*, according to Statistic Brain. So if you aren’t sure who is keeping watch over your property and assets, and how they reduce preventable loss, it might be time for a security audit. According to GuardOne, the security patrol and remote video monitoring company, more than 400,000 businesses in the United States experience theft, robbery, vandalism, and criminal acts each year. The company advises that all businesses should consider the reality that thefts and other crimes can happen on their premises. They note that having the right systems in place can prevent these occurrences. Protecting Employees, Guests And Property We are experts at using video monitoring in conjunction with security guards to maximize coverage while minimizing security costs"“Some types of businesses – such as banks, convenience stores, and high-end retailers – are a natural target for theft. But if you have the right security partner, your employees, guests, and property will be protected,” said Robert Copeland, President and CEO of GuardOne. “We are experts at using video monitoring in conjunction with security guards to maximize coverage while minimizing security costs.” It may be time to reassess your security needs “if” your company is: Experiencing retail shrinkage, equipment, or inventory loss. The National Retail Federation reported that retailers lost nearly $44 billion from theft in 2014, with 34 percent of these crimes committed by employees. Theft accounts for tremendous profit losses for retailers. A trained guard or surveillance camera will help reduce your losses, increase your profits, create a deterrent for would-be thieves, and help catch criminals in the act. Having issues with squatters, damage or vandalism. If your office, warehouses, parking lots or distribution centers are unattended at night, the risks of vandalism, squatters, and damage rises. Businesses – including car dealerships, warehouses, retail locations, and empty campuses – benefit from security monitoring that deters these crime risks. Experiencing issues with your parking lot, garage or business perimeter. Employees and customers may feel uncomfortable walking to their cars at night, particularly if the parking lot is not well lit or heavily trafficked. Unattended parking lots can attract vandalism, theft, muggings and other crimes to people. A patrolling security guard can reduce these risks, serve as a crime deterrent and ensure the safety of people and property. Located in a high crime location. “High crime” doesn’t necessarily mean a bad neighborhood. It could include a location in a sparsely-populated area that attracts loiterers and vandals. Risk may be reduced through high tech surveillance. Keeping incomplete safety records. Company employees are often tasked with day-to-day record keeping regarding safety, personnel and property, and may not be trained for this task. F or example, if a door is repeatedly left open, a security guard will notice (and record) that pattern. Then, he or she will investigate causes like whether the door’s lock is faulty or if an employee is leaving the door open to sneak back in later. Because the guard works for the security company and not the business, he or she can provide objective third-party records (and testimony) for events like employee termination, liability issues, and workplace injuries. Experiencing heavy traffic. Businesses that have high-volume traffic will benefit from on-site security guards to manage security and liability concerns, check guests’ IDs, log people in and out, handle crowd control, search guests for contraband, and respond to incidents and alarms. Unprepared for emergencies. Security guards are equipped to manage a wide range of emergencies, medical emergencies, natural disasters, terroristic threats and more. They are trained to act quickly, responsibly and sensibly regardless of the circumstance. Experiencing the threat of a lawsuit. Has your company been targeted for frivolous lawsuits or false claims? You may encounter physical fights between employees or customers, harassment claims, or employees ‘faking’ an injury to spark a lawsuit against your business. Security guards and surveillance cameras can protect you from all of these unfortunate scenarios (and more). Assessed by employees as an environment where they don’t feel completely safe. Protect your employees and your property with a high-quality safety system. The right security company will safeguard your assets, protect your employees, and improve your day-to-day business operations by fixing observable problems and delegitimizing false claims. Unreachable during off hours. If you have unreliable security detail that doesn’t always show up for work, won’t answer a call or text or you can’t ever reach loss prevention management, it’s time for a change. Security should be the one thing you don’t have to worry about. If it’s reliable, it just happens. Preventing Crime And Keeping People Safe “Securing your business helps your staff and customers feel more comfortable, knowing that you’re taking concrete steps to prevent crime and keep them safe. Many companies have found that investing in on-site security was one of the best choices they ever made,” says Copeland.
Public spaces in cities and suburbs are important places for community development and promoting outdoor recreation. These areas may include main streets, parks, promenades, band shells and fields. Such locations are often utilized by public event planners for community activities, including summer festivals, wintertime ice skating rink installations, music concerts and art fairs. As the year drew to a close, holiday and Christmas markets as well as major New Year’s Eve events, presented cities with constant public event security needs. The public nature of these events increases risks of incidents with high-speed vehicles that put attendees in danger. Fortunately, there are three ways for public space managers to prevent casualty-causing collisions and further promote the use of local public areas. Developing An Effective Action Plan When strategizing how to react to an alert, think about what time of the year and time of day the event is occurring It is important to have a plan developed before an incident or accident occurs. Warning systems, utilizing doppler radar and digital loop technologies, alert guards to abnormal vehicle velocity changes in the surrounding area. Managers of public areas should organize a meeting with public safety authorities and local agencies to discuss what must immediately occur when a high-speed vehicle is approaching a public event. When strategizing how to react to an alert, think about what time of the year and time of day the event is occurring. Having such a reaction plan in place combines technology and strategic planning to ensure everyone is on the same page to effectively target a threat and promote overall event safety. Securing Public Areas Ideally, there will be no need to implement a well-conceived action plan. After all, taking preventive measures to secure public areas where events take place is important to keep people safe from accidental vehicle collisions and intentional attacks. Protect attendees by clearly separating pedestrian and vehicle locations using security devices such as – Barricades Portable barriers Bollards Install Guard Booths Avoid the risk of vandalism and theft, making sure people are safe when walking back to the cars at night by keeping parking areas illuminated with flood lights. Install guard booths with employees who monitor activity in the parking area and who are prepared to react if an alert is triggered. Furthermore, prevent accidental collisions by clearly marking the parking area with informative warning signs and using barricades to direct traffic. These three tips can be used by public area managers to promote security at the next community event. Additionally, the technologies used to secure an event can also be used as infrastructure for year-round security. Installing gates that shut when the public space is closed or using aesthetically pleasing bollards are steps any public area manager can take to promote community safety.
The basic principles of access control are well established: only authorized people should have access to secure areas, only at times that can be defined in advance, and only within a system that can identify exactly who went where, and when. Traditional mechanical lock-and-key systems cannot accomplish this — at least, not without loading a huge admin burden onto security staff. But modern, electronic wireless access control has the flexibility to achieve it. What criteria determine the right sort of access control for your organization? It makes sense to assess what is desirable against what is affordable or available in the electronic access control market today. Asking yourself these 5 questions will lead to a wise investment in the right technology: Wireless locks like Aperio work seamlessly with existing systems from over 100 different access control providersDo you want to extend your existing system, or begin from scratch? You are not stuck with locks chosen by a previous management team. Security needs change. Wireless locks like Aperio, for example, work seamlessly with existing systems from over 100 different access control providers, integrated online or offline. You will save time and money extending your current system with a technology like Aperio and users can continue with their existing credentials. Going forward, it makes sense to choose locks built using open architecture, for added flexibility and to future-proof your next investment. Who are the site users and what kind of credentials suit their needs? In many industries, access to premises is required by permanent staff and short-term contractors: your access system needs to be flexible. Different systems offer credentials stored on cards and fobs, or on programmable, battery-powered keys. For example, the new Openow app for SMARTair wireless locking converts a user’s smartphone into a virtual key. You issue and revoke user keys using the intuitive software, an efficient, flexible mobile management solution. What is the structure of the site (or sites) you protect? You will need different locks for high-traffic and low-traffic doors, indoor and outdoor use. Almost everywhere, wireless locks are much easier to install and to maintain than traditional wired magnetic locks — and more cost-effective to run. Certified wireless security locks provide extra protection for sensitive areas needing stringent standards. If you have a mobile workforce or manage dispersed sites, consider the credential management practicalities. For example, programmable keys that are easy to update with a Bluetooth-enabled smartphone app — like ASSA ABLOY’s CLIQ Connect solution — will save your staff time and money. For outdoor access points, you will need gate locks or padlocks certified for operation in extreme conditions Do you want to secure more than just doors? Some wireless systems have locks for cabinets, machines, windows and even server racks (handy if you want an extra layer of control over co-located servers). There will be workflow advantages in monitoring these ‘non-doors’ — medicine stores, for example, or car parks or lifts — from the same admin interface as your doors. Site users will appreciate the convenience of carrying one credential for every access need. For outdoor access points, you will need gate locks or padlocks certified for operation in extreme conditions. For example, CLIQ mechatronic padlocks are currently deployed outdoors at utility sites in Scandinavia and supermarkets in East Africa. Do you need real-time capabilities? Choose an Online system and you can manage and amend access control doors at any time and from anywhere, using the admin software. You can monitor sensitive areas like medicine stores remotely and in real time, and can revoke access rights if a user credential gets lost. In an emergency, remote locking or unlocking of an entrance could be critical. Aperio wireless locks, for example, are integrated with online electronic access and real-time monitoring systems in hospitals, manufacturing plants and student halls of residence. With some systems, including SMARTair, you can combine ‘Update on Card’ and Online updating for different doors within the same installation. The CLIQ Connect app and programmable keys make real-time control over remote sites or teams possible. Wireless access control offers a compelling mix of audit compliance, easy installation, cost efficiency, and seamless integration. It makes life easier for security managers, and is deployed in premises as diverse as power plants and co-working spaces; museums and care homes; banks, schools and skyscrapers.
From satellite imagery to street views to indoor mapping, technology has disrupted our past world. This has left us dependent upon new ways to visualise large spaces. This new world has brought many benefits and risks. But what does that mean for the security professional or facility manager today and what technologies can be used to secure buildings and improve facility operations? A Brief History Of 3D Technology Starting May 5, 2007 (inception 2001), Google rolled out Google Street View to augment Google Maps and Google Earth; documenting some of the most remote places on earth using a mix of sensors (Lidar/GSP/Radar/Imagery). The mission to map the world moved indoors May 2011 with Google Business Photos mapping indoor spaces with low cost 360° cameras under the Trusted Photographer program. In the earlier days, 3D scanning required a high level of specialization, expensive hardware and unavailable computing power With the growth of 3D laser scanning from 2007 onwards, the professional world embraced scanning as effective method to create digitised building information modeling (BIM), growing fast since 2007. BIM from scanning brought tremendous control, time and cost savings through the design and construction process, where As-Built documentation offered an incredible way to manage large existing facilities while reducing costly site visits. In the earlier days, 3D scanning required a high level of specialization, expensive hardware, unavailable computing power and knowledge of architectural software. Innovation during the past 8 year, have driven ease of use and lower pricing to encourage market adoption. Major investments in UAVs in 2014 and the commercial emergence of 360° photography began a new wave of adoption. While 3D scanners still range from $20K – $100K USD, UAVs can be purchased for under $1K USD and 360° cameras for as low as $100. UAVs and 360° cameras also offer a way to document large spaces in a fraction of the time of terrestrial laser scanners with very little technical knowledge. Access to building plans, satellite imagery, Google Street View, indoor virtual tours and aerial drone reconnaissance prove effective tools to bad actors The result over the past 10+ years of technology advancement has been a faster, lower cost, more accessible way to create virtual spaces. However, the technology advances carry a major risk of misuse by bad actors at the same time. What was once reserved to military personal is now available publicly. Access to building plans, satellite imagery, Google Street View, indoor virtual tours and aerial drone reconnaissance prove effective tools to bad actors. Al Qaeda terror threats using Google Maps, 2007 UK troops hit by terrorists in Basra, 2008 Mumbai India attacks, 2016 Pakistan Pathankot airbase attacks, ISIS attacks in Syria using UAVs, well-planned US school shootings and high casualty attacks show evidence that bad actors frequently leverage these mapping technologies to plan their attacks. The weaponization of UAVs is of particular concern to the Department of Homeland Security: "We continue to face one of the most challenging threat environments since 9/11, as foreign terrorist organizations exploit the internet to inspire, enable or direct individuals already here in the homeland to commit terrorist acts." Example comparison of reality capture on the left of BIM on the right. A $250 USD 360° camera was used for the capture in VisualPlan.net software What Does This Mean For The Security Or Facility Manager Today? An often overlooked, but critical vulnerability to security and facility managers is relying on inaccurate drawing. Most facilities managers today work with outdated 2D plan diagrams or old blueprints which are difficult to update and share.Critical vulnerability to security and facility managers is relying on inaccurate drawing Renovations, design changes and office layout changes leave facility managers with the wrong information, and even worse is that the wrong information is shared with outside consultants who plan major projects around outdated or wrong plans. This leads to costly mistakes and increased timelines on facility projects. Example Benefits Of BIM There could be evidence of a suspect water value leak which using BIM could be located and then identified in the model without physical inspection; listing a part number, model, size and manufacture. Identification of vulnerabilities can dramatically help during a building emergency. First Responders rely on facilities managers to keep them updated on building plans and they must have immediate access to important building information in the event of a critical incident. Exits and entrances, suppression equipment, access control, ventilation systems, gas and explosives, hazmat, water systems, survival equipment and many other details must be at their fingertips. In an emergency situation this can be a matter of life or death. Example Benefit Of Reality Capture First Responders rely on facilities managers to keep them updated on building plans A simple 360° walk-through can help first responders with incident preparedness if shared by the facility manager. Police, fire and EMS can visually walk the building, locating all critical features they will need knowledge of in an emergency without ever visiting the building. You don’t require construction accuracy for this type of visual sharing. This is a solution and service we offer as a company today. Reality capture is rapidly becoming the benchmark for facility documentation and the basis from which a security plan can be built. Given the appropriate software, plans can be easily updated and shared. They can be used for design and implementation of equipment, training of personnel and virtual audits of systems or security assessments by outside professionals. Our brains process visual information thousands of times faster than text. Not only that, we are much more likely to remember it once we do see it. Reality capture can help reduce the need for physical inspections, walk-throughs and vendor site-visits but more importantly, it provides a way to visually communicate far more effectively and accurately than before. But be careful with this information. You must prevent critical information falling into the hands of bad actors. You must watch out for bad actors attempting to use reality capture as a threat, especially photo/video/drones or digital information and plans that are posted publicly. Have a security protocol to prevent and confront individuals taking photos or video on property or flying suspect drones near your facility and report to the authorities. Require authorization before capturing building information and understand what the information will be used for and by who.There are a number of technologies to combat nefarious use of UAVs today Nefarious Use Of UAVs There are a number of technologies to combat nefarious use of UAVs today, such as radio frequency blockers and jammers, drone guns to down UAVs, detection or monitoring systems. Other biometrics technologies like facial recognition are being employed to counter the risk from UAVs by targeting the potential operators. UAVs are being used to spy and monitor for corporate espionage and stealing intellectual property. They are also used for monitoring security patrols for the purpose of burglary. UAVs have been used for transport and delivery of dangerous goods, delivering weapons and contraband and have the ability to be weaponised to carry a payload.Investigating reality capture to help with accurate planning and visualization of facilities is well worth the time The Federal Aviation Administration has prevented UAV flights over large event stadiums, prisons and coast guard bases based on the risks they could potentially pose, but waivers do exist. Be aware that it is illegal today to use most of these technologies and downing a UAV, if you are not Department of Justice or Homeland Security, could carry hefty penalties. Facility managers must have a way to survey and monitor their buildings for threats and report suspicious UAV behaviours immediately to authorities. At the same time, it’s critical to identify various potential risks to your wider team to ensure awareness and reporting is handled effectively. Having a procedure on how identify and report is important. Investigating reality capture to help with accurate planning and visualization of facilities is well worth the time. It can help better secure your facilities while increasing efficiencies of building operations. Reality capture can also help collaboration with first responders and outside professionals without ever having to step a foot in the door. But secure your data and have a plan for bad actors who will try to use the same technologies for nefarious goals.
Gunshot detectors use digital microphones installed on (or in) buildings or along streets that listen for evidence of gunshots, provide near instantaneous notification, triangulate the location of shooters and direction of a shot, detect the type of gun and ultimately aid in catching fleeing suspects and solving crimes. Gunshot detection is just one technology playing a role in the larger trend by city agencies to improve core city services. Cities are turning to what are referred to as ‘smart city’ solutions – new, innovative technologies that improve and maintain a high quality of life and ‘liveability’ for citizens. Several cities in the United States have implemented gunshot detection systems. Identifying and deterring gun violence Gunshot detection systems can shorten the response time in an active shooter situationShotSpotter, a provider of gunshot detection solutions that help law enforcement officials and security personnel identify, locate and deter gun violence, announced that seven new cities have deployed ShotSpotter technology in their communities. The new cities include Cincinnati, OH; Jacksonville, FL; Louisville, KY; Newburgh, NY; Pittsfield, MA; Syracuse, NY and St. Louis County, MO – joining the more than 90 jurisdictions that rely on ShotSpotter to ensure a fast, accurate response to gunfire incidents. Three existing ShotSpotter cities, New York City, Chicago and Birmingham have also recently expanded their coverage areas. Data capture form to appear here! Gunshot detection systems can shorten the response time in an active shooter situation. Early detection should be a primary aim, second only to prevention. Security professionals must be part of both of these areas, working in partnership with relevant administrators, local government, law enforcement, first responders and the community to help prevent and better respond to gun violence. Gunshot localization solution In addition, active shooter events – large or small – are almost always sudden and unexpected, which places a burden on security personnel to manage these risks without creating a prison-like environment. A gunshot localization solution can turn a video camera system into a real-time safety system in the event of an active shooter A gunshot localization solution can turn a video camera system into a real-time safety system in the event of an active shooter. Called ShotPoint, the system is completely automated. Working with a video management system (VMS), it can enable a video image of an active shooter to be provided in seconds based on the location of a gunshot. ShotPoint is a network of sensors which can be mounted on walls, ceilings, streetlight poles or other indoor or outdoor locations. Using a ‘sensor mesh approach’, ShotPoint reliably detects and localizes the source of gunfire; ranging from small handguns to high caliber rifles. The system can cover large indoor or outdoor areas such as schools, office buildings, retail centers, campuses, and parks. Accurately provides gunshot location Each sensor has an array of four acoustic channels (microphones) that can locate the source of a gunshot sound, the time of arrival and the time distance of arrival. ‘Hearing’ shots from several vantage points (using multiple sensors) enables the system to take into account the angle and time of the sound, which vary in different environments, thus accurately providing the location of the gunshot. A ‘fusion processor’ box (at the edge) listens to the various sensor nodes and computes the location of the gunshot, relative to a floorplan and/or based on global positioning system (GPS) location. In an outdoor location, additional information may also be inferred, such as the trajectory of the gunshot and/or the caliber of the firearm.
Workforce management systems gather and analyze information and anomalies from security officers in the field. The information ranges from direct observations entered via mobile or desktop apps by officers on duty to reports from cleaning staff, the maintenance department, and CCTV operators. Taken together, the information yields business intelligence and data analytics at no additional cost. Trackforce is a provider of workforce management solutions specific to the security industry and its unique operational requirements. From tracking guard tours to managing incidents and officers remotely, the platform improves officer accountability, optimizes operations, and delivers actionable insights via a live dashboard to reduce vulnerabilities and enhance efficiencies. The platform is customizable and scales to each client’s business. Platform to control and identify risks “Corporate security teams deal with issues related to operational risk, facility security levels and design basis threats, and must contend with manmade, naturally occurring, and technological events,” says Guirchaume Abitbol, CEO and founder of Trackforce. “We provide them a platform that enables them to control and identify risks, deliver their service, and maintain security best practices.” Trackforce uses live monitoring to ensure quality control and to upgrade situational awareness, delivers real-time incident notifications Trackforce serves large security guard companies and global organizations in diverse vertical market sectors and is expanding in facilities management. More than 200,000 professionals at over 20,000 customer sites in 45 countries use the platform. Trackforce uses live monitoring to ensure quality control and to upgrade situational awareness, delivers real-time incident notifications, and generates data-rich analysis and key performance indicators (KPIs) that enhance monitoring and reporting. Reduces corporate risk Better management of corporate risk is a benefit of security workforce management. The Trackforce platform reduces corporate risk in four areas by: Managing multiple sites, located anywhere, with various threat levels, cultural differences, operating procedures, and regulations. Supporting a security budget and investment in new solutions by providing data necessary for budget approval. Keeping management informed about outsourced security services partners with relevant data, analytics, and transparency. Providing real-time data on risks and incidents so operations can be quickly optimized to ensure top-level security services. Identifying potential threats and risks The platform rapidly and accurately collates data (implied data or trends) based on user-selected parameters. Data- and intelligence-rich reports become available to managers from any location via a dashboard. All necessary information is displayed on a single screen in an uncluttered format.The ability to analyze current and historical data in real time empowers security managers to track patterns Reports can be downloaded and shared with stakeholders. The ability to analyze current and historical data in real time empowers security managers to track patterns, identify potential threats and risks, and implement preventative actions and strategies. Using data intelligence as benchmark Security teams will use data intelligence as a performance benchmark for resources required to accomplish site goals. They will also use this information to pilot and rationalize resource needs for impending contracts based on historical, descriptive (what happened), diagnostic (why did it happen), predictive (what will happen) and/or prescriptive data (how can we can make it happen). “For example, when a large company incurs incremental computer equipment theft, a supervisor can use the platform to review historical reports and identify patterns and anomalies,” says Abitbol. “The supervisor could then identify and proactively implement targeted strategies to mitigate the theft, such as modifying security routes, increasing patrols, or adjusting asset management protocols.” Enhanced control of security resources The Trackforce platform has been designed to serve clients at multiple regional and national locations and is available in many languages. The Command Center allows a security supervisor based at a central location to easily manage officers on multiple sites. The Command Center provides greater oversight and enhanced control of security resources The Command Center provides greater oversight and enhanced control of security resources. Management can compare locations and evaluate security with a customizable reporting dashboard for each site. The uniform platform uses the same reporting templates and processes for each secured and managed location, thus ensuring consistency and accurate benchmarking. Trackforce’s workforce management solution has low cost and presents a low barrier to entry, with systems that can be implemented in a short time.
As a security service provider with a rich history in manguarding, Allied Universal is launching a new technology platform to increase productivity and accountability of security officers and to transform guard service operations from an ‘observe and report’ mission to a ‘detect and respond’ function. Mark Mullison, Allied Universal’s Chief Information Officer (CIO), says the new Heliaus platform also uses artificial intelligence (AI) to analyze data, predict outcomes, and prescribe optimum responses. The platform includes a smart phone app that guides security officers to ensure post orders are followed and provides a ‘virtual’ coach or supervisor to guide security officers throughout the day. “The walls between technology and people need to come down in the future,” says Mullison. “We need an ecosystem in which people and technology can cooperate well and respond to threats and drive outcomes.” Real-Time situational awareness Technology plays an increasing role in security and safety, but it will never replace humans"Heliaus is a step in that direction. It has two components – the mobile app used by security officers; and a cloud-based portal, like a command and control center that compiles information from the app and other inputs and performs AI analysis of data. Heliaus is an add-on for Allied Universal customers and is offered for a per-device subscription fee of $199 per month. A customer company’s managers can also access the portal for data visualization tools and real-time situational awareness, or to input data such as ‘approving’ an incident report or action. “Technology plays an increasing role in security and safety, but it will never replace humans,” says Mullison. “It will augment and enhance the workflow and make people more effective.” “We are focusing on delivering better outcomes for safety and security,” he adds. “The impacts are as broad and diverse as the clients we serve.” Customization of forms enables the system to collect and use any information that was previously collected on paper. Monitoring and Response Center (MaRC) A system is effective only to the extent that it is used, and Allied Universal has engineered the user experience to make the mobile app easy – almost fun – to use, says Mullison. Elements of ‘gamification’ drive greater user adoption. “It is designed to support the work [security officers] do and make information collection a by-product of people doing their jobs.” The system brings together rich data, AI, location-aware workflow automation, and friendly user experience design Effective AI depends on data, and Heliaus pulls data from Allied Universal’s Monitoring and Response Center (MaRC), where a cloud server integrates the company’s managed security services, including access control, video surveillance and video analytics. It also incorporates current weather information and forecasts, and information specific to the industry segment. Additional data is generated as officers enter data through the mobile app. The system brings together rich data, AI, location-aware workflow automation, and friendly user experience design. It provides insight into the drivers of risk, makes recommendations about how to reduce incidents, and, through dynamic workflow automation, ensures that those recommendations are implemented. Location awareness is a combination of the global positioning system (GPS), Bluetooth beacons, and near-field communication (NFC) tags. Improves the accuracy of responses AI understands the data and applies reasoning capabilities to predict an outcome and prescribe a response“Information is organized to facilitate AI analysis. If you have the right knowledge representation then problem-solving is easy,” says Mullison, echoing a common principle of artificial intelligence. AI works to analyze data and make predictions and recommendations to guide responses by security personnel. AI understands the data and applies reasoning capabilities to predict an outcome and prescribe a response. The AI system also learns and improves the accuracy of responses with more data and over time. Responses come much faster than older ‘trial and error’ models of analysis. Another element of Heliaus is a ‘robust workflow engine’ that ensures recommendations are carried out, either by a security professional on site or by the client. Mullison says implementation of the system can result in a 20% reduction of security and safety incidents. Multiple applications of Heliaus Heliaus is already being used by some Allied Universal customers. For example, a major Hollywood production studio is using it to identify and address workplace hazards such as stray electrical cords, dripping water hoses, etc., across a 50-acre area. In the logistics sector, Heliaus is being used to facilitate checking delivery vehicles in and out of a truckyard A manufacturer created a custom compliance application using the platform to track more than 140 unique incident types, such as monitoring elevated temperature in a truck trailer or drivers without proper identification. In the logistics sector, Heliaus is being used to facilitate checking delivery vehicles in and out of a truckyard. The flexibility of the platform can enable expansion to incorporate other technologies in the future, too. For example, sources of data for the system could include robots, drones or various Internet of Things (IoT) sensors; or workflow engines could be used to dispatch a robot or drone to handle a situation (rather than a human).
He is man’s best friend, but the bad guys’ worst enemy. That is why technology-based security specialist Safer Scotland backed up its state-of-the-art crime prevention precautions at a troublesome site in West Lothian recently with a canine capability which has sent the local predators packing. The Paisley-based company brought in what Safer Scotland Director Ryan Clark said is the ‘last line of defense’ – a trained dog handler and his German Shepherd companion – to police the challenging housebuilding site. And since the guard dog took up station on site, it has enjoyed its first weekend without incursions in two months. Audio warnings to deter intruders Ryan said: “Normally, on an extensive construction site such as this, we would secure everything with closely-monitored CCTV cameras backed up by voice warnings to deter intruders. However, this was a particularly challenging arena. The site was within the bounds of a difficult area which had been widely troubled by anti-social behavior. It was also adjacent to a ‘hang-out’ area for local teenagers. Audio warnings were deployed, with a satisfactory deterrent effect and a significant minimizing of damage" “In the space of one month, we had to call the police out to no fewer than 20 incursions. Audio warnings were deployed, with a satisfactory deterrent effect and a significant minimizing of damage.” However, Safer Scotland, in consultation with its client and the Scottish Police, took the view that, with lighter nights, hotter weather and the school holidays, the number of incursions might well escalate. It took the decision increase the level of presence at the site with a licensed, professional dog handler whose Alsatian dog used to work with the police. Securing high value assets in remote locations Ryan said: “He took up station at 5pm on the Friday and, about 9.45pm, a large group of late teens came on site. The handler escorted them off the site and detailed to them the risks that they were at trespassing onsite. Since then, there has been no trouble.” Safer Scotland has created a niche in a competitive business environment by its emphasis on reliable technology which allows corporate clients to secure high value assets in remote or temporary locations. It is expanding this year into the North of England under the trading name Safer England.
Upon hearing Pablo Picasso’s famous praise of art’s ability to clear ‘the dust of everyday life’, one’s thoughts could easily turn to one of Arizona’s newest landmarks, the Mesa Arts Center. Set proudly amidst the dust of the Sonoran Desert, the Mesa Arts Center is a striking complex of buildings, art installations, and public throughways, offering a rich blend of visual impressions in glass, water, stone, and metal, with splashes of vibrant color and metallic reflection. At more than 21,000 sq. feet, the award-winning $95 million campus is the largest and most comprehensive performing, visual and educational arts complex in Arizona, serving as a gathering point for the citizens of Mesa and region alike, seeking to enjoy the indoor and outdoor spaces, public events, classes, and art exhibitions. Ensuring safe, family friendly environment Ensuring a safe, family friendly environment is essential to fulfilling the role the Center plays as a gathering pointThe presence of an adjacent light rail station and hosting of multiple festivals throughout the year further increase traffic to, from, and through the open planned site at various hours of the day, and on weekends and even holidays. The heart of the Mesa Arts Center complex is a grand promenade that knits together all of its pieces, while providing places for group gatherings, performances, and quiet reflection, comfort and relaxation. Ensuring a safe, family friendly environment is essential to fulfilling the role the Center plays as a gathering point for all walks of life. In addition to welcoming visitors to the Center, the open configuration of the complex invites commuters coming off the nearby light rail line to stroll through on their way to and from the station, and draw loiterers, would-be vandals, and itinerant populations (attracted to the semi-secluded spaces created by outdoor art installations and the complex’s fountains and water elements). Surveillance system for crime prevention Particularly outside of traditional hours of operation, such factors can increase the risk of nuisance crimes, vandalism, and petty theft, and potentially more serious crimes against visitors and staff, without a vigilant and comprehensive security and surveillance operation. Additionally, complex spaces, varied materials, and water elements increase risk for incident and accident without proper prevention and/or prompt response. A technical solution with proven power, performance, and reliability was paramount to ensure protection of property While customary approaches to similar venues have typically relied heavily on a combination of CCTV and human security guards, the size and complexity of the Mesa Arts Center campus makes a traditional manned guarding solution, even when supported by a typical surveillance technology, both cost prohibitive and potentially inadequate. Protection of property and campus safety The Mesa Arts Center is an architectural showpiece and regional destination, requiring comprehensive surveillance at all hours, every day of the year, under highly variable conditions. A comprehensive technical solution with proven power, performance, and reliability was paramount to ensure protection of property and the safety of everyone on campus. The City of Mesa, who operates the Center, in partnership with Scottsdale’s Surveillance Acquisition Response Center (SARC) and IDIS technology, provided a mix of surveillance cameras and network video recorders (NVRs) able to meet the varied requirements of a campus housing multiple art galleries, studios, performance spaces, walkways and cut-throughs, and outdoor gathering spaces; and support SARC’s innovative approach to virtual guarding, which incorporates military, police, and intelligence best practices and personnel to enhance traditional remote monitoring models and outcomes. Using Direct IP NVRs and cameras SARC monitors use IDIS’s powerful, modular, and feature-rich VMS, IDIS Solution SuiteThe City of Mesa’s previous successes implementing SARC and IDIS technology at the Mesa Grande Cultural Park made the integration of technology and monitoring selected for the Mesa Arts Center a natural fit. Featuring multiple IDIS DirectIP [model number] network video recorders (NVRs), and IDIS Direct IP [model number] cameras, with [feature set], at the heart of a comprehensive security posture, SARC monitors use IDIS’s powerful, modular, and feature-rich VMS, IDIS Solution Suite, and their unique military, law enforcement, and intelligence-derived protocols and best practices to support on-site personnel and cover the campus comprehensively at night and during other off-hours. Additionally, the IDIS solution also seamlessly integrates with, recording and managing footage from other camera installations, demonstrating the IDIS dedication to eliminating the common frustrations and complexities of security systems. SARC’s virtual guard protection The implementation of SARC’s virtual guard protection and protocols to support on-site personnel, and the highly visible, but seamlessly integrated, presence of IDIS surveillance cameras, as part of a total IDIS solution, have contributed to the Mesa Arts Center’s reputation as one of the region’s most welcoming and inviting community spaces among the area’s art lovers, families, and neighborhood’s workers (who regularly use the space without fear or discomfort as a gathering place for lunch or pathway to and from the local light rail station). The integrated on-site and virtual guarding professionals identify, deter, and document threats to the campus 24/7, the integrated on-site and virtual guarding professionals identify, deter, and document threats to the campus and those within it, using innovative surveillance application bringing together IDIS’s highest quality remote viewing and VMS offerings and SARC’s remote ‘voice down’ virtual guarding protocol, which informs those under surveillance, in real time, that they are being watched and should leave the property immediately or face consequences. Keeping people and property safe The successful implementation of this solution has placed the City of Mesa and Mesa Arts Center management at the forefront of innovation in keeping the people, places, and property under their protection safe and secure, and marked them as leaders in responsible stewardship of taxpayer, grant, and donor dollars, through the implementation of a system that provides more comprehensive coverage, measurably better outcomes, and enhanced visitor experiences 24/7, year-round for a fraction of the cost of previous manned guarding solutions.
With its capacity of 32 million tons per year and water frontage of 6 kilometres, Chernomorsk sea port is one of the largest transport terminals in Ukraine, providing trade links with more than 100 countries all over the world. This port is a part of Eurasian transport corridor connecting the Western European countries, Ukraine, Georgia and the Asian countries. Its territory embodies the unique multimodal terminal that serves railway-ferry and auto-ferry lines as well as roll-on/roll-off vessels. The mission was to implement round-the-clock monitoring of the port territory and port waters in order to detect violations and prevent them. Monitoring in challenging light conditions PTZ cameras with integrated Axis Lightfinder are used for monitoring Experts from Inlimited suggested fitting the port with thermal technology platforms using 11 Axis network thermal cameras aboard (including models with two sensors: optic and thermal). PTZ cameras with integrated Axis Lightfinder technology are used, among others, for monitoring in challenging light conditions with low object contrast or difficult light sources. Thermal network cameras support guard tour function that can be used for continuous monitoring of a particular area according to the preset guard tour. In the context of modernization, the existing port security system was extended with the following video surveillance solutions: computer-aided continuous visual monitoring of the water frontage, the adjacent port area and the port waters of Sukhyi Estuary, the area along the port perimeter as well as monitoring of vehicles (license plate recognition) and approaches to the mounting locations of the main cameras. Integrated video surveillance Centralized security service control center offer video analysis capabilities. Video surveillance solutions integrated into a single software and hardware platform provide high-quality digital video real time record and store the archive for a minimum of 30 days. The integrator considered all the challenging conditions that cameras may encounter at sea and in the maritime area Integrated video surveillance and alarm system modernization project developed by Inlimited Ltd. for Chernomorsk sea port is of strategic importance for the customer since it is aimed at increasing the reliability of the guard tours and critical infrastructure of the port and its entire water area. When developing the architectural concept, the integrator considered all the challenging conditions that cameras may encounter at sea and in the maritime area, such as hurricane hazards, lightning strikes, salt air impact, as well as restricted visibility due to fog, heavy rain, snowfall and direct sunlight. Installation of PTZ network cameras Thermal platforms with Axis PTZ network cameras installed on the top became the ultimate solution for the port. Optical and thermal sensors combined into one system is the specific feature of bispectral modules. With this capability, such a device can substitute a significant number of conventional optical cameras and partially the security alarm system. Hence, the extensive territory of the port was covered by turntables with a total of 11 Axis network cameras: bispectral, optical and outdoor. Due to the intelligent capabilities of Axis network cameras, a real-time detection signal is automatically transferred to operator screen, immediately providing a very clear image of an object and ensuring reliable detection under any visibility and weather conditions. Moreover, the system can also detect suspicious objects even before an intrusion attempt. Recognizing person, car or watercraft We chose to go with Axis cameras because they are flexible and yet can be customized to solve particular problems"Automatic systems facilitate the work of security service operators displaying only actual violations, which helps to minimize the percentage of false responses. With this intelligent system, it is possible to immediately recognize a person, car or small-sized watercraft as well as detect possible smoke spread and other abnormal situations. Thus, the security staff has extra time to provide quick response. The video surveillance and alarm system of Chernomorsk sea port is integrated with IP-video control system Milestone Xprotect and vehicle license plate recognition system VIT AutoCode. “We chose to go with Axis cameras because they are flexible and yet can be customized to solve particular problems. Axis network cameras gained an excellent reputation as a part of the video surveillance system currently operating at the port and for this reason, we selected them again for additional security platforms,” noted the Chernomorsk sea port security service.
St Peter’s School, Cambridge, is an independent, co-educational secondary school in New Zealand. With over 1,000 students, 450 students living on site, and approximately 350 staff, St Peter’s is one of the largest boarding schools in the country. Around the clock site security and facilities management is imperative to ensure safety and deliver optimum operational efficiency. St Peter’s originally contacted Gallagher more than ten years ago for main gate security and access control for their gymnasium to assist with facility hire. “We needed a system that was modular, discreet, scalable, SQL based, and that allowed us to add and retrieve information via OPC,” said Gareth Pryce, ICT Manager at St Peter’s School. Since installation, the scale of the Gallagher system has grown considerably. St Peter’s has now integrated the Gallagher Security solution as their building management system on an impressive scale and the return on this investment has been significant. Central management software solution In buildings where we have purely installed the Gallagher system and nothing else, we are achieving a 30% energy saving"Gallagher’s central management software solution Command Centre is utilized to control all aspects of facilities management at St Peter’s School. The Gallagher solution monitors and controls heating, lighting, air conditioning, PIR’s, windows, read status and doors open/closed within all St Peter’s rooms. The installation of smart electricity meters, which can identify and quantify savings, is being utilized to measure and report energy savings across the site. “In buildings where we have purely installed the Gallagher system and nothing else, we are achieving a 30% energy saving,” said Gareth. “Return on investment is being seen within 6 to 24 months of a complete solution being installed, dependent upon the type of heating system and the staff within the building.” As a direct result of the Gallagher installation, an additional saving for the school on plant investment has been identified. Specifically, this can be seen in an increase in the life span of air conditioning units due to their reduced usage and the removal of time clocks on site due to the system’s ability to control all individual systems. Monitoring swimming pool temperature Command Centre helps to automatically facilitate health and safety protocols within the swimming pool complexSt Peter’s School’s continued commitment to fully utilizing the capabilities of the Gallagher system is evident in their most recent additions of an indoor swimming pool facility and Junior School building. The Gallagher system for the indoor pool has been configured to monitor the pool temperature, humidity, chlorine and wind direction. Business rules have been added to deliver appropriate responses, including the determination of whether to engage extractor fans, increase water filtration, or open the windows for passive ventilation. With complete control over all systems, Command Centre helps to automatically facilitate health and safety protocols within the swimming pool complex. An example of this can be seen in the way in which chlorination is monitored. Should the system detect a high level of chlorine in the water or atmosphere, windows are automatically opened for ventilation, the pump speed is increased to help restore chlorine levels in the water, and the access control system denies entry to the pool area until the monitors identify that the chlorine level has reduced. Integrating database with Command Centre St Peter’s has integrated their student database with Gallagher’s Command Centre software management platformSt Peter’s has integrated their student database – Synergetic – with Gallagher’s Command Centre software management platform, providing a single source of data and one central point of reference. This interface allows St Peter’s to create, update and remove individuals and their access groups within Synergetic and this information automatically updates the access control system. This ensures that any updates made in Synergetic are reflected in real-time in the Gallagher system, proving invaluable in terms of time efficiency, administration and reducing the margin for error. St Peter’s has an impeccable reputation for safety and security. Through the Command Centre platform, the school has managed to implement a highly efficient one-touch system to deliver enhanced site security for Assistance, Critical Incidents, and Full Site Lockdown. Contacting campus security team Utilizing any computer on site, both staff and students are able to quickly and easily contact the campus security team for assistance including an escort to their car after hours. Controlled by Command Centre, an Assistance request sends an SMS and email to security personnel identifying through the access control system the name and exact location of the staff member or student. Selected personnel on site have system permissions to initiate a full site lockdown across the campus Again, utilizing any computer on the campus, a Critical Incident can be registered in a single, simple, action. The system then alerts the Critical Incident team (including registered nurses, and staff trained in Critical Incident Stress Management) via SMS and email, providing information on the location where the incident has occurred. Initiating full site lockdown Selected personnel on site have system permissions to initiate a full site lockdown across the campus. This action can be achieved via any computer on site. Command Centre also sends an immediate notification to local police that the school is in lockdown. Simultaneously, all buildings across the site automatically respond to the lockdown by closing windows, locking doors, and initiating air conditioning to maintain the temperature. St Peter’s is committed to further reducing their carbon footprint through reducing energy use. During 2015, the school will invest even further control in their Gallagher system by installing heat recovery units which will eliminate the need for air conditioning at certain times of the year. “It’s about seamless system management,” said Gareth, “because of that control, we’ve experienced very real energy and cost savings.”
Village Roadshow Theme Parks (VRTP), Australia’s largest theme park operator, provides some of the most thrilling entertainment rides and slides available anywhere in the world. With its headquarters located on the Gold Coast, Australia’s holiday playground, it operates: Warner Bros. Movie World Wet ‘n’ Wild Water World Australian Outback Spectacular Sea World Paradise Country Sea World Resort and Water Park Over 5 million visitors per year, from families to thrill seekers, flock to this world of fun with action-packed shows and rides, marine and animal attractions, and adventure across seven large scale properties. Monitoring from Command Centre This enables monitoring from the Command Centre in the Gold Coast over all seven sites streamlining operationsWhen it comes to security, VRTP have always chosen access control and perimeter solutions supplier Gallagher as their long-term partner. A relationship that began in the mid-1980s, has grown to meet the expanding demands of each park. VRTP recently opened a new Wet ‘n’ Wild in Sydney, New South Wales, in December 2013. Two new parks based on Sea World and Wet ‘n’ Wild are currently under construction in Hainan, China. Wet ‘n’ Wild Sydney, opened to the public in December 2013, demonstrates Gallagher’s ability to extend security coverage across States, with its scalable and flexible solution. This enables monitoring from the main Command Centre in the Gold Coast over all seven sites streamlining operations. In the event of power loss from the main controller in the Gold Coast, Sydney sites have their own server backups to continue operations as normal. RFID wrists bands for staff access The model that VRTP and Gallagher have designed enables various operator levels to have separate divisions for creating cardholders. Different operator levels have authorized access to develop card holders for their sections. There are approximately 3,000 cardholders at all parks and growing. Wet ‘n’ Wild Sydney is the first Village Roadshow park to deploy staff RFID wrists bands that give them access to areas restricted by the public. Command Centre technology has given VRTP total site security across all parks VRTP’s guard workforce has been complimented by the Gallagher system working seamlessly together. Command Centre technology has also given VRTP total site security across all parks; within a year saving park operations approximately 20 hours a day in labor costs. Better visibility of services Gallagher delivers building automation and control through a high-level interface that provides strong communication between Gallagher Command Centre and the theme parks’ building systems. This has enabled integration to seven main panels and sub panels across the group giving security staff better visibility of all services, at all times. Efficiencies in alarm generation have improved with automatic escalation to the necessary staff member in a timely manner. Key industry challenges Health, safety, risk mitigation, and public relations Preserving assets and ambience Using integration to save costs and improve security efficiencies Gallagher technology used Gallagher Command Centre Gallagher T-Series Access Control Readers Gallagher high level video integration – more than 250 cameras Protection of marine animals Gallagher’s integrated security solution provides continuous surveillance across the parksAnimal safety and care is critical. Sea World is Australia’s premier marine park, with over 25 hectares (55 acres) of land. With a range of dolphins, seals, sharks, polar bears, and other marine life – their safety, and the reputation of Sea World, must be preserved. This also includes protecting Australian Outback Spectacular and Paradise Country animals and wildlife. Alongside video and alarm integration, Gallagher manages all primary entry points into parks. Once inside the parks, it manages restricted zones which include secured enclosures, particularly important for Sea World. Gallagher’s integrated security solution provides continuous surveillance across the parks, capturing any incidents which may occur on site. This is particularly important for Wet ‘n’ Wild water park which faces increased risk due to the nature of the environment. Wet ‘n’ Wild has been one of the group’s most successful theme parks with a growing attendance of approximately 1 million visitors every year. Investing in robust integrated system The VRTP security team has the ability to monitor and control from one locationVRTP are continually looking for ways to improve park operations, infrastructure, and processes to meet the needs of visitors and staff. With security taking a precedence in the last five years, VRTP made the decision to invest in a robust integrated system that to the public eye would go unseen. Gallagher’s strong history of service and the scope of their integrated security solutions gave VRTP confidence in selecting Gallagher for their upcoming internal infrastructure developments. With 250 cameras located discretely around all seven of VRTP’s properties, integrated back to the central control platform Gallagher Command Centre, the VRTP security team has the ability to monitor and control from one location. Intruder alarm management solution The integrated system plays an important role in securing the site overnight from would-be intrudersIn the Village Roadshow Studios, much importance is placed on securing assets, and protecting the privacy of high-profile guests. The Studios have attracted projects with a combined budget of around 2.5 billion dollars. There are eight large sound stages covering 10,844m2 (116,727 sq. ft), confirming it as one of the largest studios in the Southern Hemisphere. With intellectual property and assets that must be protected, the Gallagher 24-hour camera integration and intruder alarm management solution play a key role in protecting staff, visitors, and monitoring employee cash handling and service. The integrated system also plays an important role in securing the site overnight from would-be intruders. Duress alarm monitoring is a central integration used by security staff with 70 alarm zones across all parks. In the event of an emergency, a wireless help-call system can identify back to the Command Centre the name, description, and location via a detailed site plan for each park. This is a vital security element for protecting captive mammals and animals, and IT infrastructure.
South Africa’s Athlone Campus is home to the Western Cape College of Nursing, a sprawling complex of lecture halls, administration blocks and four hostels that house around 2000 nursing students. Gallagher Command Centre was chosen as the most effective system to manage access to the hostels and keep the students safe. The nursing college had no method of limiting access to its hostels. People came and went as they liked, there was no record of who was on site and it was difficult to enforce visitor hours. Theft was a problem and reported cases of sexual assault had become a major concern. Access needed to be more secure. Access control system for authorized entry Biometric fingerprint readers were mounted on turnstiles at each of the hostel entrances and exits to manage general accessSafety and security are essential to providing a healthy living and learning environment for students. Athlone Campus partnered with local security solutions provider, FS Systems, to install access control and video surveillance in its hostels. Gallagher Command Centre was chosen to manage the access control system, monitoring access points and allowing only authorized students, staff and visitors to enter the hostel buildings. Biometric fingerprint readers were mounted on full-height turnstiles at each of the hostel entrances and exits to manage general access. Fingerprint readers prevent unauthorized entry from people using lost or loaned cards, and the anti-passback measures built into Command Centre means students can’t ‘pass in’ a visitor or bypass the system, as it recognizes and records that someone has tried to enter twice. Integrated visitor management system Gallagher’s integrated visitor management system now monitors visitors and allows the college to control visiting hours. Visitors to the college hostels must register at reception and have their fingerprint captured by the visitor management system. They are then granted access to only the hostel they are visiting. In the evening, the system generates an alarm and reports on visitors still on site – allowing security to ask people to leave and prevent further visitors from entering. The general feeling from students and staff is that they are more secure" Jason Adams, Cost and Estimating Manager for FS Systems says, “The general feeling from students and staff is that they are more secure knowing that everyone entering the facility has gone through some sort of screening or registration process at the security office. The presence of physical security barriers (full-height turnstiles) is reassuring, in that not just any person can gain entry without the necessary authorization.” Installation of video surveillance solution Alongside access control, the college installed a comprehensive video surveillance solution to reduce incidents of violence, vandalism and crime. The entire video management system is seamlessly integrated with Command Centre, creating one easily managed security solution to track student, staff and visitor movements and ensure that when an incident does occur, security staff are quickly informed and able to respond effectively. “It’s essential for the system to be user-friendly and easy to operate and manage,” says Jason. “The detailed maps that appear onscreen with Gallagher Command Centre clearly indicate the location of alarms and give security staff the ability to respond more quickly to emergencies.” Using Gallagher Command Centre, the nursing college now has a powerful and versatile security system that meets the unique needs of its site. Reduction in criminal activity The system provides a reliable way to clearly capture data to monitor students, staff and visitors, lower criminal activity and improve onsite safety. In particular, security personnel can easily find the right information for quick incident resolution, which has led to improved processes, procedures and convictions when necessary. The college has achieved significant cost savings through the prevention of vandalismThe college has also achieved significant cost savings through the prevention of vandalism and a significant reduction in reported cases of theft. The combination of the new access control system and an increase in physical security barriers means they have also been able to decrease the number of security guards patrolling the facility, reducing overhead costs. Customizing and generating reports for college management is also a straightforward task, saving time and money. Most importantly, Gallagher’s security solution has given Western Cape College of Nursing control of who is on site and when – allowing its students to be safe, secure and focused on learning.
Round table discussion
In tidying up after a year of Expert Panel Roundtable questions and answers, we came across some previously unpublished responses from our panel. These interesting responses address some of the hottest topics in the industry, from robots and deep learning to the “race to the bottom.” Taken together, the varied comments offer their own range of insights into the evolving physical security market. This week, we highlight some of these assorted Expert Panellist comments submitted over the last several months.
Body-worn cameras are becoming more common every day, driven both by needs of the marketplace and technology developments. However, questions remain about the usefulness of the devices, and their future role in promoting safety and security. We asked this week’s Expert Panel Roundtable: What are the challenges of body-worn cameras for the security industry?
As the new school term begins, awareness of security at all levels of educational institutions is higher than ever. Technology plays an important role in protecting educational facilities and their students, faculty, staff and visitors. Specific security challenges drive which technologies and other measures are used, and those challenges are evolving, along with the dynamic institutions security is tasked with protecting. We asked this week’s Expert Panel Roundtable: What are the security challenges for schools and colleges?