Resort surveillance

Global Security Exchange (GSX) 2024 has concluded at the Orange County Convention Center in Orlando, Florida. Presented by ASIS International, the world's largest association for security management professionals, the event offered discussion and idea exchanges for the global security community. Attendance exceeded projections, with 16,000 registrants from 86 countries along with approximately 500 exhibiting companies demonstrating the latest security solutions.  Attendees diversity "GSX 2024 has once again proven to be an invaluable platform for security professionals worldwide to connect, collaborate, and innovate,” stated Cy A. Oatridge, CPP, 2024 President, of ASIS International. "The diversity of our attendees, representing 86 countries, underscores the truly global nature of our industry and the challenges we face." Fostering relationships "This event is not just about showcasing the latest technologies; it's about fostering relationships and sharing knowledge on a global scale." "As we navigate a complex security landscape, it's these relationships that will drive innovation, enhance our collective knowledge, and ultimately strengthen our ability to protect and serve. GSX reminds us that in the field of security, we are indeed stronger together."  Pre-conference events ASIS hosted pre-conference education, including ASIS certification reviews and workshops on facility security GSX was supplemented by a weekend of pre-conference events, such as Secure Horizons: An Immersive Experience for Senior Security Executives, ASIS Volunteers’ Day, and the ASIS Awards of Excellence alongside the Outstanding Security Performance Awards (OSPAs). ASIS Volunteers Day at GSX brought together more than 200 ASIS members from five continents, celebrating the organization's dynamic volunteer community and their contributions to the profession. ASIS also hosted pre-conference education, including ASIS certification reviews and workshops on facility security design, Enterprise Security Risk Management (ESRM), and stakeholder communication.  ASIS Foundation charity The ASIS community raised over $31,000 for the ASIS Foundation through GSX and pre-event activities like the Fitness Challenge. These donations support career advancement through certification scholarships, research, member hardship grants, and more. The event also featured a blood drive, which collected 83 pints of blood, saving up to 249 lives.  Each of the keynotes opened with a performance of original work from spoken word artist Charity Blackwell. The charity helped inspire new ways of thinking, convey different perspectives, and set a rhythm for attendees at the show.  Keynote presentation GSX kicked off on Monday 23 September with a keynote presentation from former Prime Minister of Finland Sanna Marin. Prime Minister Marin discussed the intricacies of modern geopolitics, especially the recent Russian assault on Ukraine and Finland’s entry into NATO, calling for a more nuanced and comprehensive approach to global security challenges that maintains the benefits of global trade while reducing vulnerabilities to authoritarian regimes.  Educational sessions and exhibition Monday launched the start of more than 200 education sessions featuring presenters from 21 countries Following Marin’s keynote presentation, the event’s exhibit hall opened showcasing 500 companies providing innovative security solutions. Monday launched the start of more than 200 education sessions featuring presenters from 21 countries over the three-day event.  In Tuesday’s general session, Dr. Rana el Kaliouby, an executive fellow at Harvard Business School, co-founder of Blue Tulip Ventures, and an investor in AI technology, discussed the increasing prevalence of artificial intelligence in lives, the opportunities that it presents, and the potential risks. She also highlighted the real-world effects and economic impact of artificial intelligence.  ASIS School Security Standard The ASIS Professional Standards Board hosted a press briefing Tuesday morning featuring a panel of experts who detailed the proposed ASIS School Security Standard. The proposed standard is a comprehensive tool, including information on program management, risk management, behavioral threat assessment management, developing operational emergency plans as well as effective approaches to managing physical security in K-12 settings.  Knowledge exchange and career development Tuesday's speed mentoring session connected emerging security professionals with 40 experienced mentors from four continents, fostering global knowledge exchange and career development opportunities. The second day of GSX concluded with ASIS Celebrates! at Universal Studios Florida. Thousands of attendees enjoyed food, performances, and rides with exclusive access to the park.  Military and Law Enforcement Appreciation Day ASIS extends its gratitude to service members worldwide for their tireless efforts in safeguarding communities The final day of GSX, Wednesday 25 September, celebrated Military and Law Enforcement Appreciation Day. To honor those who serve and protect, ASIS began the day with a special breakfast event celebrating the dedication of active duty and retired professionals from law enforcement, military service, and emergency response fields. ASIS extends its gratitude to service members worldwide for their tireless efforts in safeguarding communities.  Acting with integrity In Wednesday’s general session, Commander Kirk Lippold, U.S. Navy (Ret.) shared his personal experience as the commanding officer of the USS Cole in 2000, when it was attacked by Al Qaeda terrorists in a suicide bombing. Commander Lippold highlighted the importance of acting with integrity and the importance as a leader of knowing the strengths of your people and trusting them to make the right decisions. SM Live featuring brief GSX included an updated edition of SM Live featuring brief, social-formatted content highlighting the best of GSX. The Security Management team produced more than 40 videos spotlighting education sessions, exhibitors, and more. Check out a compilation of SM’s coverage here or go to the Security Management Instagram and X (formerly Twitter) pages.  Speed learning sessions Among learning opportunities at GSX, were “game changer” sessions with industry experts speaking on resilience Among the robust learning opportunities at GSX, were “game changer” sessions with industry experts speaking on resilience, trust, and maintaining in crisis. There were “speed learning” sessions on the exhibit show floor, such as the X Stage, the Resilience Zone, and the Cybersecurity Pavilion, each of which offered cutting-edge solutions to keep businesses thriving. At Career HQ, security professionals were offered resume reviews, access to the headshot studio, and professional development sessions.  Collaboration and shared purpose "The sheer scope of this year's event – from our thought-provoking keynotes to over 200 specialized education sessions – demonstrates the dynamic nature of our industry,” said Bill Tenney, CEO, of ASIS International. “What resonated with me most was the vibrant atmosphere of collaboration and shared purpose. GSX 2024 has not only been a showcase for cutting-edge security approaches and solutions but also a testament to the strength and unity of our professional community." GSX 2025 in New Orleans "Events of this caliber are vital in propelling our profession and industry forward, equipping us to meet future challenges head-on." "As we look ahead to GSX 2025 in New Orleans, I'm excited about the opportunity to build upon this momentum and further elevate our collective impact on the security landscape." CPE credits GSX delivered opportunities to earn Continuing Professional Education (CPE) credits:    All-Access Pass (in-person or digital): 22 CPEs  One-Day Pass (in-person and digital): 8 CPEs for Monday and Tuesday; 6 CPEs for Wednesday   Expo-Only Pass: 9 CPEs  Exhibitors: 3 CPEs  Pre-Conference Review Program Attendees: 13.5 CPEs per program (APP, CPP, PSP)  Economic impact According to the Orange County Convention Center, GSX 2024 generated an estimated $39,788,500 in economic impact for the city of Orlando.  GSX 2025 will take place from 30 September to 1 October in New Orleans, Louisiana. Advance booth space selection for GSX 2025 represents 91% of GSX 2024’s exhibit floor space. For more information about this year’s show, upcoming encore events, or GSX 2025.

barox Kommunikation AG, the global manufacturer of professional standard switches, PoE media converters, and IP extenders, will be participating in the Milestone Xperience Day UK  as a key technology partner. Taking place between 17-18 September at The Belfry Hotel & Resort Luxury Hotel in Sutton Coldfield, the event is billed as a premier opportunity for networking and knowledge exchange with attendees personally invited by Milestone.  Smart-barox plug-in Following the release of ‘Smart-barox’, a DMS SNMP plug-in that greatly extends Milestone XProtect® Video Management Software usability, a key exhibitor at the Milestone Xperience Day UK, barox, will be highlighting their unrivaled technical expertise in industrial IP networking products - specifically designed to meet the demands of the video/IP CCTV market.   With their enviable track record of supplying significant-high security and critical national infrastructure projects across the globe, barox integration technology affords seamless Milestone range compatibility, allowing installers and operators to manage their security network and connected devices via the XProtect Smart Client.  Easy recognition A live graphical overview of devices and network topology makes invaluable network information instantly available With Smart-barox, a live graphical overview of devices and network topology makes invaluable network information instantly available, with the diagnostic data showing the status of cameras and switches to allow the fast pinpointing of any network or device issues. Offering peace-of-mind to Milestone XProtect® operators, they will always have sight of which cameras or devices are connected and operational, and for easier recognition, camera names can be displayed too, via ONVIF.  Device Management System Proactively identifying and responding to camera degeneration, or by automatically rebooting frozen cameras, Smart-barox can significantly reduce engineering callouts and support costs. Furthermore, the Smart-barox Device Management System will automatically log the fault and flag up the issues, to further help installers pinpoint and diagnose specific system component issues.  User benefits Attendees will be able to experience the seamless integration of barox technology with the Milestone XProtect® Other essential Smart-barox user benefits include cyber security features, such as authentication certificate login, and 100Mbits - 1000Mbits Jumbo Frames, to ensure camera frames are not lost. At the Milestone Xperience Day UK, attendees will be able to experience the seamless integration of barox technology with the Milestone XProtect® Video Management Software for themselves. Advanced integration “We are delighted to support our long-term technical partner, Milestone,” says Sarah Moss, barox Sales Manager UK & Eire. “Our involvement with the Milestone XPerience Day UK reinforces the benefits of the two pioneering brands in the security market working closely together to provide easy advanced integration for consultants, integrators, and end-users." "We’re inviting visitors to the event to come and see how the Smart-barox plug-in, when combined with Milestone XProtect®, can optimize system management and performance, while dramatically enhancing the way security networks can be supported.”

G2E Asia and the Asian IR Expo – the key marketplace for the gaming, entertainment and integrated resorts sectors – hosted at The Venetian Macao, officially open their doors, expecting to welcome more than 8,000 industry professionals from 80 countries and regions. The joint event commences with a keynote address by Bill Miller, President and CEO of the American Gaming Association, followed by an opening ceremony featuring prominent industry pioneers. The day will also include a G2E Asia 15th anniversary reception in the late afternoon and an exclusive President’s Reception. Featuring emerging brands From June 4-6, the display will showcase more than 100 exhibitors, displaying cutting-edge products From June 4-6, the exhibition will showcase more than 100 exhibitors, displaying cutting-edge products, solutions, and technologies for the gaming, entertainment, and integrated resorts industries, alongside a technology zone and stage featuring emerging brands. The first two days of the event offer tech talks on current challenges, with day one spotlighting hospitality, customer relationship management and identity management and day two focusing on security solutions. Key highlights  Complementing the exhibition are two concurrently run conference programs, led by a distinguished lineup of thought pioneers. Key highlights include: Day One – An in-depth look at the financial outlook for Asian gaming markets, two panels dedicated to emerging markets, and a spotlight on Thailand and the Middle East. Day Two – Exploring strategies around technology and innovations for gaming and the third edition of the Asia Pacific Responsible Gaming Forum. Day Three – IAGA Best Practices Institute, featuring regulatory updates and understanding growing cross-border player acquisition risks. Featured speakers for day one include Praveen Choudhary, Managing Director, Morgan Stanley Asia Limited; Angela HanLee, APAC Gaming & Leisure Senior Analyst, Bloomberg Intelligence; Evan Spytma, CEO, Hotel Stotsenberg; Ioannis Kontoulas, Board Member, Hellenic Gaming Commission; Angus Chan, Associate Director of Research, UBS AG; Daniel Li, Advisor, Cambodia Commercial Gambling Management Commission; Udorn Olsson, Chairman, Phoenix Aviation (Thailand) Co Ltd; Daniel Cheng, Industry Analyst and Author; and Fredric E. Gushin, Managing Director, Spectrum Gaming Group. Asian IR Summit overview Day One – Integrated Resort Focus: Uncover regional market insights, latest trends, and strategies to navigate the disruptive business environment and elevate tourism. Envision a future where tourism stands as a vibrant destination, while exploring the transformative potential of AI in Integrated Resorts. Day Two – Art Integration: In collaboration with ArtBiz Asia, we will delve into the profound impact of art on integrated resorts and other related industries, providing a platform for forward-thinking artists and industry leaders to exchange ideas. Together, we will explore the implementation and integration of art & lifestyle, art & tech, art & hospitality experiences, art education as well as local art & cultural ecosystem. Day Three – Sports and Entertainment: Unlock sports tourism's full potential and strategies, athlete IP value, and study the secrets of transforming cities into well-known sports hubs. Besides, the forum will uncover the artistry behind successful performing arts & entertainment programs in Macao and their tactical execution. Featured speakers for day one Featured speakers for day one include Maria Helena de Senna Fernandes, Director of Macau Government Tourism Office; Albert Yip, Director General, Sanya Tourism Board; Fred Sheu, National Technology Officer, Microsoft Hong Kong; Fian Leung, Head of Accommodation Business, HK & Macau, Trip.com Group; Prof Davis Fong, Director of Institute for the Study of Commercial Gaming, Professor of Integrated Resort and Tourism Management, University of Macau; Alvin Zou, Vice President, Asia Pacific Business Group, SenseTime and Cindy Ngan, Partner in the Climate & Sustainability Practice, PwC Hong Kong and more.

Over three in ten US-based critical infrastructure organizations (36%) that have fallen victim to a ransomware attack have risked legal repercussions by paying a ransom. The findings are in new research by pioneering cybersecurity services firm Bridewell, surveying 519 staff responsible for cybersecurity at US critical infrastructure organizations in sectors such as civil aviation, telecommunications, energy, transport, media, financial services, and water supply. Infringing UK and US laws 66% of organizations surveyed have experienced at least one ransomware attack over the previous 12 months. More than a third (38%) suffered up to five ransomware attacks, but a small percentage of organizations (32%) experienced more than a hundred attacks. 66% of organizations polled have shared at least one ransomware attack over the last 12 months In certain situations, for example, when an organization has no ability to recover from a successful attack, there may be no choice other than to pay the ransom. However, payment can risk infringing UK and US laws that prohibit dealings with sanctioned individuals or entities. At present, prosecutions are uncommon, however, the UK and US governments have floated the idea of implementing a payment ban. Consequences of a ransomware attack The research findings expose the multiple consequences of a ransomware attack on the US critical infrastructure. Over a third of respondents, for example, cited a psychological impact on employees (36%). Downtime (43%), data loss (43%), and reputational damage (41%) are all repercussions that respondents say their organizations have suffered, along with operational disruption (40%). But, over a third of organizations (36%) are also facing increased insurance premiums, and 35% have also incurred financial losses from legal fees or fines. The average cost of a ransomware attack on US critical infrastructure organizations is now $509,942, the research reveals. Challenge of response delays Threats are on the rise through increasing professionalization in the ransomware world Impacts are exacerbated by the length of time it takes organizations to respond to ransomware attacks, with the average now being 16 hours. Without a proactive strategy to address this significant challenge of response delays, more organizations risk paying a ransom. Over nine-in-ten (91%) US respondents in the research agree that attacks are more sophisticated, with ransomware-as-a-service (RaaS) deployed with greater knowledge and cunning. Threats are on the rise through increasing professionalization in the ransomware world and the entry of organized crime groups from other areas of criminality. Challenges faced by critical infrastructure “If you fall victim to a ransomware attack, paying the ransom should always be your last resort. Aside from the risk that cybercriminals may not restore access upon payment, there are also potential legal consequences to consider,” said Anthony Young, CEO at Bridewell. “That being said, there are certain situations where organizations have no choice other than to pay. If the organization has no ability to recover, then paying the ransom may represent the only viable option to resume operations other than rebuilding their systems from scratch." "However, this difficult choice is avoidable by having a security strategy to reduce the risk of threat actors gaining access and transversing through your systems without discovery and effective removal. Building a relationship with a trusted security partner who understands your environment and the complex challenges faced by critical infrastructure can help you mitigate this risk by having the right expertise, resources, and support if the worst was to happen.”

G2E Asia, the pioneering gaming and entertainment marketplace in Asia, proudly announces its return to Macau on June 4-6, 2024, marking its 15th-anniversary milestone. In collaboration with the Asian IR Expo, this year’s event is set to deliver an enhanced experience in all aspects of the expo, with 360-degree opportunities across the gaming, entertainment, and integrated resort industries. Aligned with the industry’s growing focus on technology, G2E Asia’s 15th edition will unveil a dedicated Technology Zone and Tech Talk Stage within the exhibition hall. This specialized area will spotlight the latest industry innovations and feature insightful presentations on identity management, security, hospitality, and customer relationship management. G2E Asia and Asian IR Expo Combined G2E Asia and Asian IR Expo will showcase more than 100 industry-pioneering exhibitors The combined G2E Asia and Asian IR Expo will showcase more than 100 industry-pioneering exhibitors across 20,000 square meters of floor space. Prioritizing both quantity and quantity of exhibitors, both events remain committed to their primary goal of serving as a key marketplace for the industry and delivering value and opportunities for all stakeholders.  The G2E Asia Conference consists of three content-rich days of sessions led by industry pioneers, influencers, and experts. Highlights include: An in-depth look at the financial outlook for Asian gaming markets. Two panels dedicated to emerging markets as well as a spotlight on Thailand and the Middle East. An insightful panel discussion on smart table innovations. Technology experts discussing AI and Cybersecurity. The IAGA Best Practices Institute, will examine compliance and regulation challenges in Asia, data protection measures, and the latest advancements in combating financial crime. Enriched networking events Featured speakers include Praveen Choudhary, Managing Director, Morgan Stanley Asia Limited; Angela HanLee, APAC Gaming & Leisure Senior Analyst, Bloomberg Intelligence; Evan Spytma, CEO, Hotel Stotsenberg; Ioannis Kontoulas, Board Member, Hellenic Gaming Commission; Angus Chan, Associate Director of Research, UBS AG; Daniel Li, Advisor, Cambodia Commercial Gambling Management Commission; Udorn Olsson, Chairman, Phoenix Aviation (Thailand) Co Ltd; Kelly Gass, President, San Marco Capital Partners LLC; Fredric E. Gushin, Managing Director, Spectrum Gaming Group; Rick McDonald, General Manager Table Games Strategy, The Star Entertainment Group and Kok Tin Gan, Partner, PricewaterhouseCoopers Ltd. The enriched networking events include the President's Reception, the 15th Anniversary Reception, and a conference luncheon that will offer abundant networking opportunities to connect with like-minded professionals from diverse backgrounds.

Barrier1 Systems, the industry pioneer in perimeter-hardening physical security vehicle barriers, invites NATSO Connect 2024 attendees to interact with their range of crash-rated security bollards at booth #219, February 20-22 at Disney’s Yacht and Beach Club Resort. Vehicle barrier experts will be positioned alongside the company’s storefront bollards to communicate the value of anti-ram vehicle barrier solutions as they apply to truck stops and the travel center industry. Effective security solutions “Travel centers, truck stops, and gas stations invest heavily in traditional security systems to keep their customers safe, but may not always be thinking about the risks and liabilities that occur when a vehicle slams into a storefront,” said Mark Borto, CEO, Barrier1. “From personal injury to unforeseen downtime and higher insurance premiums, our field-proven solutions address these unforeseen threats.” Barrier1 Systems provides high-quality, crash-rated security bollards that prevent vehicle accidents Barrier1 Systems provides high-quality, crash-rated security bollards that prevent vehicle ramming accidents before they happen. By investing in these simple, yet effective security solutions, truck stop business owners can protect their customers from bodily harm and themselves from the costly liabilities associated with storefront crashes. Barrier1 safety bollards Unlike conventional bollards available, Barrier1 safety bollards undergo rigorous crash testing and meet the standards set by the American Society for Testing and Materials (ASTM). Barrier1 offers bollards that are crash-tested and rated F3016 S10/P1 all the way up to ASTM F2656 M50/P1. That will cover the against impacts from a 5,000 lb pickup truck traveling at 10 mph up to a 15,000 lb medium duty truck traveling at 50 mph. NATSO Connect attendees can stop by booth #219 to see the Tomcat S10-P1 Storefront Bollard NATSO Connect attendees can stop by booth #219 to see the Tomcat S10-P1 Storefront Bollard, a crash-rated bollard designed to stop a 5,000 lb vehicle traveling at 10 mph. Tailored to provide enhanced safety in high-traffic, low-speed locales, including retail locations, fast food restaurants, banks, and sidewalks, the Tomcat S10 ensures pedestrian well-being is a top priority.  Ideal bollard solution Also on display is the Tomcat S30 Storefront Bollard (crash test pending), capable of halting a 5,000 lb vehicle traveling at 30mph, making it an essential tool for areas with increased security and safety needs. As with other Barrier1 products, the Tomcat S30 is designed for easy retrofitting with same-day excavation and installation.  Barrier1 Systems’ complete range of safety bollards are available in a variety of types, designs, and colors, ensuring consistent levels of performance and quality that seamlessly match storefront esthetics. The dedicated team at Barrier1 Systems is available for collaboration and committed to finding the ideal bollard solution that meets an organization’s specific design and security requirements.

Open platform video technology software is more than just a product; it's a tool that helps customers achieve their desired business outcomes. Safety, round-the-clock security, and increased operational efficiencies are now the norm due to video technology. Responsible Technology Despite humanity’s impressive technological advances, we also recognize the immense responsibility that comes with technological innovation. It's not enough to focus solely on the positive impact video technology can make, we must also be vigilant in identifying and addressing any potential negative consequences it can have on society and its citizens. This is the role of Responsible Technology. Data privacy We want to use all the good things that technology innovation brings, whether it be video, AI, ML, facial recognition, etc. We want to use all the good things that technology innovation brings, whether it be video, Artificial Intelligence, machine learning, facial recognition, etc. to serve people in societies in a responsible way. That means making sure that we regulate technology in a way that respects human rights and data privacy. Addressing the challenges The challenge is, that rather often technology leaders and policymakers either have conflicting interests or collaborate too late. To be responsible, business leaders must support their societies and policymakers in making regulations in the interest of the common good. At Milestone Systems, we are actively looking at how we develop our software responsibly, how our partners responsibly sell our software, and very importantly, how our customers use our software with a responsible mindset. Ensuring good corporate governance As a long-time partner within the security industry, we’re celebrating our 25th Anniversary this year, we are supporting the regulation of video technology for the good of society. However, it of course needs to strike the fine line between the right legislation and not hindering innovation.  UNGP The UNGP is the most authoritative and widely adopted set of principles for responsible business At Milestone Systems, we want to play an active role in this and that is why we have pledged our support to the UN's Guiding Principles on Business and Human Rights (UNGP). The UNGP is the most authoritative and widely adopted set of principles for responsible business. The principles call on governments and companies to identify, prevent, mitigate, and remedy actual and potential human rights abuses. Since its launch in 2011, the UNGPs have received wide support from states, civil society organizations, and the private sector, making them the key global foundation for business and human rights. Protect, respect, and remedy Through this commitment, we are taking steps to ensure good corporate governance and ethical standards in the development of our technology. We're generating mechanisms to prevent misuse and we are building educational practices internally. Based on the UNGP’s three pillars: protect, respect, and remedy, we are developing a set of Responsible Technology Principles and procedures for the development, selling, and use of our products. Need for video technology regulation In addition, we are currently evaluating all the various technology areas in which our video software can be used, such as with third-party integrations that utilize e.g., facial recognition. We are mapping out the advantages and disadvantages for societies. One key area of concern is how local authorities are mapping and storing data about us as individuals. This is the reason why we're inviting more legislation to regulate video technology rather than less. Engaging With policymakers We are meeting ministers and trade organizations as we believe this needs to be a joint effort where all parties are heard We are proactively reaching out to and connecting with policymakers and other relevant stakeholders to discuss our approach to and take on Responsible Technology and encouraging the political landscape to work with us around regulation and legislation. We are meeting ministers and trade organizations as we believe this needs to be a joint effort where all parties are heard and where we can openly weigh the advantages and the challenges of technology, whether it is video, facial recognition, machine learning, Artificial Intelligence, or other technologies. Striking a balance Implementing Responsible Technology is a journey, not a destination. To give it the focus needed, we have created a dedicated team to implement this initiative at Milestone Systems. At the same time, we are reaching out to the political landscape to discuss how we balance regulation without hindering innovation. Video technology used ethically We are a global company with worldwide operations, and we are having dialogues about how video technology is being used and how we can have meaningful talks about what regulation and legislation should look like. However, we don’t necessarily want to limit access to the technology itself. Facial recognition We encourage the policymakers to engage with us in the industry so that together we can strike the fine line Facial recognition is a great example of this. The EU is considering making live facial recognition illegal. That would be a huge inhibitor of proactive terrorism prevention. For example, if a well-known terrorist is walking down the street and is being mapped out against Interpol’s most wanted list, the authorities should be able to react. However, if a person walking down the street but is not mapped out or does not have any priors then the city should not be allowed to store the data of that individual’s whereabouts at that point in time. This potential legislation is concerning to me as a citizen of Europe. Instead, we encourage the policymakers to engage with us in the industry so that together we can strike the fine line for the better good of all of us. Maintaining high ethical standards We have a firm understanding and expectation that ethical standards are a huge driver in the security business. Citizens are not in favor of technology companies abusing data about them and monetizing from things that they have not opted in to do. Soon, I think we will see many more companies and governments leaning toward suppliers that do have a responsible mindset and high ethical standards for partnerships. Ethical practices Our journey toward Responsible Technology is an ongoing process, and we must remain steadfast in our commitment to ethical practices and the protection of human rights. We recognize that the rapidly changing technological landscape continually presents new challenges and opportunities. For this reason, we continuously look into how we can improve, for example, our end-user license agreements to avoid potential human rights abuses. An industry responsibility Security companies must prioritize careful planning and preparation, including developing policies and procedures For Responsible Technology to truly become a reality, compliance with international human rights laws and data privacy regulations is critical. Security companies must prioritize careful planning and preparation, including developing policies and procedures that govern the ethical use of video surveillance systems. The secure and ethical community In today's technology environment where deep integrations, machine learning, and artificial intelligence are becoming the norm, Responsible Technology is more relevant than ever. The security industry has a unique opportunity to set an example for other sectors by promoting a secure and ethical development community that prioritizes Responsible Technology, trustworthy data collection, and the protection of human rights. We must all rise to this challenge and embrace our role as ethical leaders for the greater good of both people and societies.

The security industry is going increasingly digital these days, with more small- and medium-sized businesses joining their global brethren by moving their data to the cloud, leveraging the benefits of artificial intelligence, and embracing more open solutions. Innovation is expected to continue at a rapid pace, thanks in part to the residual effects of the pandemic which has driven changes that might have otherwise taken five years or a decade or more to get into customers’ hands on a global scale. Let’s take a look at the trends that will dominate ISC West 2023. Improved analytics Analytics is about expedience, and in the surveillance world, it makes it possible to identify and search for the “who did it?” clip you need. For analytics, along with the cloud, it comes back to the core themes of being able to do more with technology Analytics also provides more actionable intelligence than a simple surveillance camera may provide, from identifying high-traffic areas during select times of the day and alerting staff to pay greater attention to these areas, to business intelligence that can enable a company to staff a store with more employees. For analytics, along with the cloud, it comes back to the core themes of being able to do more with technology and relying less on humans. Leveraging the cloud The cloud story is very related: it provides the ability to perform video-related tasks from anywhere on any device. In addition, the cloud makes it easier to share videos with other stakeholders and collaborate on investigations. By storing video on the cloud, end users reduce their total cost of ownership because they no longer have to invest in onsite storage solutions, while gaining greater storage capabilities and thereby future-proofing their solutions. Deployment patterns Because the cloud requires a less total cost of ownership and can be intuitive, it is driving interest in solutions Another interesting trend that we’ll be hearing more about this year is the overall deployment patterns of video surveillance systems. This is part of the cloud trend, but the broader trend is the amount of effort it takes to deploy, monitor and maintain the video surveillance system. Because the cloud requires less total cost of ownership and cloud access can be intuitive, it is driving interest for solutions that can be hosted in the cloud. Interoperability vs. proprietary Related to the debate of open vs. closed solutions is how much the surveillance market prefers a turnkey solution compared to a more custom best-of-breed and tailored solution. Smaller and mid-market companies will be more interested in the turnkey solutions provided by a single vendor, while enterprise-level companies traditionally gravitate toward investing in customized solutions that are more likely to address their unique security challenges. One other related trend to keep an eye on is the role of the integrator as part of the rise of cloud and Video Surveillance as a Service (VSaaS) offerings.

Companies at GSX 2023 emphasized new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasizes ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the Mid-Market to the Cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for pure cloud, but there are benefits to be realized from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realize the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘Soft’ Features for Integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organization more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organization more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centers around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasizing performance, protection (cybersecurity), and price, their data centers are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring center where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

Casinos offer several attractive applications for LiDAR, including security and business intelligence. Using laser sensors, the technology can replace the use of surveillance cameras. For casino security, LiDAR can track player movement and provides complete coverage and accuracy that have not been achievable by surveillance cameras. Massive coverage areas can save on costs of sensor deployment versus other technologies. LiDAR and its applications LiDAR is a method for determining ranges by targeting an object with a laser and measuring the time for the reflected light to return to the receiver. LiDAR sensors emit pulsed light waves into a surrounding environment, and the pulses bounce off surrounding objects and return to the sensor. The sensor uses the time it took for each pulse to return to the sensor to calculate the distance it traveled. LiDAR is commonly used in markets such as robotics, terrestrial mapping, autonomous vehicles, and Industrial IoT (Internet of Things). Today, casinos offer a lucrative emerging market for technology. LiDAR tracking enables casino operators to understand the guest path, journey, queue time, count Crowd management LiDAR can contribute to a casino’s guest experience by counting people at doors or in sections of the gaming floor to provide intelligence about crowd size to track occupancy. LiDAR tracking enables casino operators to understand the guest path, journey, queue time, count, and other statistical information by comparing previous time frames to current occupancy levels. This approach allows them to understand digital media advertisement and experience placement. Aid in advertisement “Inside a casino, sensors are deployed like surveillance cameras,” says Gerald Becker, VP of Market Development & Alliances, Quanergy. “But instead of security, they are used to provide anonymous tracking of all people walking through the gaming floor. We can get centimeter-level accuracy of location, direction, and speed of the guests. With this data, we can access the guest journey from the path, dwell count, and several other analytics that provides intelligence to operations and marketing to make better decisions on product placement or advertisement.” Quanergy Quanergy is a U.S.-based company that manufactures its hardware in the USA and develops its 3D perception software in-house. Quanergy has various integrations to third-party technology platforms such as video management systems (VMSs) in security and analytics for operational and business intelligence. Perimeter security Sensors can be mounted to a hotel to monitor for potential objects being thrown off the hotel LiDAR is deployed in both exterior and interior applications. For the exterior of a casino or resort, sensors can be mounted to a hotel to monitor for potential objects being thrown off the hotel, or people in areas where they should not be. For example, they can sense and prevent entrance to rooftops or private areas that are not open to the public. Some clients install sensors throughout the perimeter of private property to safeguard executives and/or a VIP’s place of residence. Flow tracking and queuing capabilities Tracking crowd size can initiate digital signage or other digital experiences throughout the property to route guests to other destinations at the property. It can also help with queue analysis at the reservation/check-in desk or other areas where guests line up to tell operations to open another line to maintain the flow of guests passing.  Flow tracking and queuing capabilities help casino operators to understand which games groups of customers frequent and allow for the optimization of customer routing for increased interaction and playtime on the casino floor, quickly impacting the financial performance and return of the casino. No privacy concerns  LiDAR provides a point cloud; its millions of little points in a 3D space create the silhouettes of moving or fixed objects The main hurdle right now is market adoption. LiDAR is an emerging technology that is not so widely known for these new use cases, says Becker. “It will take a little bit of time to educate the market on the vast capabilities that can now be realized in 3D beyond traditional IoT sensors that are available now,” he comments. One benefit of LiDAR is that it poses no risk of personally identifiable information (PII) and therefore no privacy concerns. No PII is captured with the technology. Cameras can capture images and transmit them over the network to other applications. However, LiDAR provides a point cloud; its millions of little points in a 3D space create the silhouettes of moving or fixed objects. IoT security strategy There is a lot of interest from surveillance and security to include marketing and operations, says Becker. “LiDAR will become a part of the IoT security strategy for countless casinos soon. It will be common practice to see LiDAR sensors deployed to augment existing security systems and provide more coverage.” Also, the intelligence gained with the accuracy of tracking guests anonymously provides peace of mind to the visitors that they are not being singled out or uniquely tracked but provides valuable data to the casinos that they have not been able to capture before. “This will help them maximize their operations and strategy for years to come,” says Becker.

Iveda®, a pioneer in AI-driven video surveillance and smart-city technologies, announced that Subic Sun Development, Inc. has chosen the IvedaAI™ platform as the video surveillance solution for the soon-to-open Subic Sun Resort, Convention & Casino. IvedaAI was selected early in the build-out to inform camera placement and ensure frictionless integration with future-ready, AI-powered analytics. Focus on safety and service Located on the former U.S. naval base in the Subic Bay Freeport Zone—a special economic hub that hosts thousands of international and local businesses—the resort will feature 500 guest rooms, a state-of-the-art convention center, a luxury casino, and two Accor-brand hotels, Ibis Styles and Mercure, scheduled to open in December 2025. The decision comes as global resort operators sharpen their focus on safety, service, and operational efficiency. The global resort market generated $347 billion in 2024 and is projected to reach nearly $945 billion by 2030, an 18.5% CAGR. IvedaAI’s AI-enabled video analytics IvedaAI’s AI-enabled video analytics will help property staff lower security costs, respond to incidents faster IvedaAI’s AI-enabled video analytics will help property staff lower security costs, respond to incidents faster and unlock data-driven insights that boost both guest satisfaction and bottom-line performance. “Iveda being selected as a premier security and surveillance provider before the first Subic Sun Resort guest ever checks in is a powerful endorsement of our commitment to providing state-of- the-art monitoring technology,” said David Ly, CEO and Founder of Iveda. IvedaAI’s real-time analytics Ly added: “By designing camera layouts around IvedaAI’s real-time analytics, Subic Sun can optimize coverage, reduce blind spots, and deliver safer, smoother guest experiences—without a costly equipment overhaul. We expect more ground-up projects to follow this blueprint.” Iveda Philippines—Iveda’s joint venture focused on nationwide smart-city deployment—secured the Subic Sun contract and will oversee the on-site rollout. The win represents the team’s first major hospitality project and advances its plan to generate US$ 3 million in smart-city revenue by FY 2026, building on the broader initiative it announced last year.

Balkans casino operator Merit International has deployed an advanced IDIS video solution at its newest luxury casino and hotel resort, the Starlit development in Budva, Montenegro. The company, which has a USD$1bn-plus portfolio of hospitality and gaming resorts in Northern Cyprus, Croatia, and Bulgaria, is aiming to set new standards in security, customer service, and business efficiency The 2,500-square-meter Starlit Resort & Casino is the company’s third and most ambitious development in Montenegro. A penthouse-level gaming area with stunning sea views, the resort also encompasses a luxury hotel complex, private residences and high-end guest facilities. Distributed control functionality The end-to-end IDIS video solution, installed by Volga Electronics Ltd, comprises more than 90 NDAA-compliant cameras, including 5MP IR domes and compact PTZs with true WDR and two-way audio; four 64-ch ready-to-install IDIS Solution Suite (ISS) servers with dual power; plus, all network accessories including specialist surveillance keyboards. The solution ensures HD coverage of the entire hotel and casino, including gaming tables, slot machines, and surrounding areas, allowing real-time monitoring of all transactions and activity. ISS federation services enable a centralized monitoring and management environment ISS federation services enable a centralized monitoring and management environment, and distributed control functionality, linking Merit’s various casinos and resorts and providing enhanced situational awareness. The VMS also supports integration with the casino’s ERP software, with transaction data overlayed on recorded video for efficient incident investigation. Merit is also testing AI-powered analytics including people counting and heat maps. The modular IDIS VMS infrastructure and plug-and-play installation of devices make it easier and faster to deploy deep learning analytics and target existing and new areas as required.  AI-powered video analytics Koray Ozyildirim, IDIS Türkiye Country Manager, confirmed that the resort would be taking advantage of this future-proofing capability which is a benefit of all IDIS technology. “As well as ensuring the safety and satisfaction of guests, and providing a deterrent to would-be criminals, the IDIS solution opens new routes to harnessing AI-powered video analytics, for example with people counting, which can help to improve staff and resource allocation, as well as by taking a more proactive approach to security.” Customer spending patterns “The casino already has data collection systems, but heat maps can provide a unique extra layer of business intelligence –  for example, allowing directional footfall and dwell time metrics to be compared to customer spending patterns; and revealing the most-used areas where customers spend time even when they are not spending money.” He added that this additional level of insight would give managers the confidence to change the positioning of gaming tables and slot machines, improve the utilization of guest services staff, target promotions, and perfect the overall customer experience. Best surveillance capabilities Malik Oğuz, Surveillance Director, Merit International, welcomed the flexibility provided by the IDIS solution, and its potential for future enhancement with new AI capabilities. “As we continue to expand and build Merit International’s reputation for excellence, we are delighted with the value and performance of IDIS video solutions. IDIS gives us the best surveillance capabilities and the flexibility to adapt and take advantage of new AI video functions in the future as our security, safety, and business intelligence requirements evolve.”

A premier luxury resort with its location on an artificially created island that provides world-class luxurious accommodation, dining, and entertainment experiences. It is renowned for its lavish amenities and impeccable service, the resort is frequented by visitors from all over the world seeking an unforgettable experience of living in a beautiful setting. Overview The challenges the client faced were related to managing time and attendance across geographically dispersed locations within the resort. Moreover, a non-centralized attendance solution and less accurate palm geometry systems contributed to the failure of tracking employee attendance. Yet another challenge in this area was the seamless integration required with their current human resource management system and payroll applications, which would need a sophisticated solution to integrate with many database integrations. Challenges A complete end-to-end time-attendance management system was required for the following challenges: Multiple Brands Spread Across Locations: Geographically managing attendance across all locations of multiple brands demanded a system centralizing all the data and providing unified management. No Centralized Solution for Attendance: There was no centralized attendance system as multiple brands were being used for attendance; it was really tough to monitor and manage employee attendance with precision at first and acted upon quickly. Low Identification Speed Using Palm Vein Technology: The palm vein devices had a very slow speed of identification, which caused a traffic jam at different check-in points, sometimes even resulting in differences in the records of attendance. Database Integration with HRMS: Integrating the attendance data with the existing HRMS was complicated because the involved systems were different from suppliers and required multiple database integrations. Payroll Integration: Attendance had to be integrated with the payroll system to evaluate and dispense the salary correctly. Solution Following are some of the solutions that Matrix implemented to resolve client challenges: A robust, comprehensive face recognition time-attendance system ensured the following solutions were in place: Centralized Time Attendance Management: Matrix installed its on-premise solution, COSEC CENTRA, for managing attendance from various different locations on the site. At entry points, the organization installed the COSEC ARGO FACE devices and integrated them with the system to track attendance events in a unified manner and efficiently. Seamless Integration with Third-Party HRMS & Payroll: Matrix facilitated database-level integration so that the client could seamlessly connect to their prevalent HRMS and thus ensure that attendance data is correctly captured and integrated in payroll processing. Improved Speed in Identification through Face Recognition: The advanced face recognition system improved the speed and accuracy of attendance marking. High-speed face recognition in less than 0.5 seconds provided guaranteed reliable and accurate attendance records using COSEC ARGO FACE. Contactless Face Recognition with Bluetooth®: Matrix offered a contactless solution using face recognition and Bluetooth® Low Energy (BLE) through its COSEC ACS mobile app. It brings a better user experience in hygiene, safety, and speedy, efficient attendance marking. Results Matrix resolved the problem of the client with the delivery of a centralized, accurate, and seamless face recognition time attendance system. This was delivered to the client with results such as: Centralized Time Attendance Management: Improved management and control of attendance at locations. Seamless Integration with HRMS & Payroll: Increased efficiency and accuracy in the integration with HRMS and processing of payroll. Face Recognition for Faster Identification: Advanced face recognition system that gave dependable attendance records. Contactless Solution with Face & BLE: Heightened user experience with hygiene and safety, ensuring no-contact attendance tracking. Products Offered COSEC ARGO FACEM: Face-based Door Controller with MiFare Card Support COSEC CENTRA PLT1000: Platform License for 1000 Users COSEC CENTRA FR1000: Face Recognition License for 1000 Users This case study demonstrates how Matrix's face recognition time attendance system effectively addressed and resolved the client’s challenges, ensuring efficient and accurate management of employee attendance across multiple locations.

Hotel managers require security, flexibility, durability, and esthetics in an access management system that can cover guest rooms and shared spaces, on one hand, and private staff areas on the other. With multiple buildings, a private beach, and sports areas, the new TH Resorts Capo Rizzuto on Calabria’s Ionian coast receives high daily traffic from guests and staff, who must have access at different times according to their specific needs. On taking over the resort, TH management quickly identified the need for a new locking system that would allow each staff member to access different, specific areas of the facility. In specifying a new master key system, they had two more important criteria. Firstly, the solution should be mechanical rather than digital, to preserve existing hotel esthetics. Secondly, they required a hierarchical system, where different staff members could have levels of access authority based on their roles. A CYS10 system makes fine-grained customization possible Security of the comfy nickel-silver key is protected against unauthorised copying by two patents Working closely with the expert specification team at ASSA ABLOY Italia, managers at TH Capo Rizzuto chose a CYS10 master key locking system with Euro profile double cylinders for common area access points and staff-only zones. For guest room doors they selected CYS10 thumbturn cylinders, which lock securely for privacy and quickly unlock from the inside. The CYS10 platform consists of 6-pin sawn key cylinders; it is tested and certified according to EN 1303:2015 and SKG security standards. The security of the comfortable nickel-silver key is protected against unauthorized copying by two separate patents. Their robust design makes them ideally suited to challenging environments such as a busy hotel. Effective master key system design  With 63 available key profiles, CYS10 cylinders enable the creation of a complex master key setup with several levels and sub-levels – perfect for access customization. Effective master key system design reduces the number of keys they need to cut, track, or replace. It saves hotel managers time and money. “It is a truly flexible solution and allows us to limit the quantity of keys assigned as much as possible,” says Carmelo Sava, Head of Maintenance at TH Resorts. Effective master key system design reduces the number of keys they need to cut, track, or replace Five distinct master key systems – numbering more than 500 CYS10 cylinders in total – were implemented at TH Capo Rizzuto, one for each of the resort’s individual facilities. Each cylinder has its own paired key and, for each building, a master key opens all cylinders. The entire property is controlled by a single grand master key entrusted to management. Future-proof setup at Capo Rizzuto “The ASSA ABLOY master key system allows us to manage the access of all our staff without any security problems,” adds Carmelo Sava. To ensure future-proof setup at Capo Rizzuto, their key systems can adapt or expand at any time: The CYS10 device range includes single, double, thumbturn, screw-in and rim cylinders for interior and exterior doors, switch cylinders for control panels, plus cam locks for letterboxes or furniture. The CYS10 padlock secures gates, lockers, and more.

Crystal Mountain Resort is Washington's largest winter and summer getaway. For over 60 years, the picturesque resort near Mount Rainier has drawn millions of sports enthusiasts around the world. An early adopter of new technology, the resort was also the first in Washington to install a high-speed, detachable quad chairlift, Rainier Express. Technology solution needed As the resort's Director of IT, Perry Turner is in charge of protecting over 400,000 guests and 2,600 acres of land all year long. The resort is open for skiing and snowboarding from November to April, and summer activities with scenic gondola rides from May to September. This meant that any technology solution had to withstand snow and low temperatures during the winter and high humidity levels during the warmer months.  "The elevation tops out at a little over 7,000 feet, so the weather conditions can get extreme. The technology we use needs to be able to withstand everything from snowstorms to 100 MPH winds." The challenges Low-quality legacy cameras and limited connectivity led to gaps in coverage with lens fogging and weather-sealing issues "The combination of moisture and cold temperatures was wrecking our older cameras, which couldn't survive the harsh conditions.”  Remote areas with limited infrastructure are difficult to wire and get power to. Low-quality legacy cameras and limited connectivity led to gaps in coverage, while lens fogging and weather-sealing issues led to malfunctioning cameras and poor visibility.  Loss of time in retrieving images If footage was available, retrieving and sharing even a minute from two different network video recorder (NVR) systems was an excruciating process. "If I had to pull 10 minutes of footage, it would take three to four hours to get the right clip and to download it. It would crash all the time, and I'd have to start the process all over again." Why Verkada? "The interface is excellent, the app is easy to use and the cameras are rock solid. The hybrid cloud infrastructure also helps with reliability. I don't need an on-premise device to handle all the recording since the camera does that. It's a lot less to maintain from my end." Seamless operation From a single pane of glass, Perry simplifies management and ensures the seamless operation of the resort. He was an early adopter and beta tester for the Verkada Cellular Gateway, a new product that allows him to deploy cameras in any location. With more coverage and connectivity solutions, he leaves no room for oversight – no matter how minute the detail is.  "We have Verkada coverage in remote areas with access to power but no internet. Across our 2,600 acres, the possibilities are endless: up on the mountains, out in parking lots, over shuttle stops, and even gondola stations." The results Cellular deployments in remote and hard-to-wire areas Cameras built to handle 100 MPH winds and -40°F Livestream ski conditions in high-image resolution A platform that saves time and reduces work Risk and liability prevention 1. Cellular deployments in remote and hard-to-wire areas Until recently, Perry's camera deployments were limited to places where he could run ethernet cable. While cellular data was available, it would require him to piece together different components - an LTE router, a PoE switch, a NEMA enclosure, and a data plan - all sourced from disparate vendors.  His GC31 Cellular Gateway combines all the above into a single device that provides both power and data to any Verkada device. The result is a simple, seamless operating experience with minimal setup needed. LTE coverage “It took only a few minutes to install the cellular gateway and connect it to our PTZ, which monitors our moving snow stake." "The snow stake has to be in a remote corner so it’s not wind-affected, but we can now use the cellular gateway to take advantage of LTE coverage in the area.” 24/7 technical support Perry has Verkada’s unlimited data plan on the cellular gateway, which comes with the 24/7 technical support he’s used to from Verkada. The cellular gateway bridges gaps in coverage and opens a new world of use cases for Perry, "The GC31 allows us to install cameras along the road coming into the resort and at our parking lots. On busy weekends, we can easily monitor traffic and parking lot capacity.” 2. Cameras built to handle 100 MPH winds and -40°F The lack of issues with their hardware surprised Perry and his team. All the Verkada cameras onsite are enterprise-graded and are IP67 and IK10-rated. Additionally, they come with an integrated temperature gauge and built-in heaters that automatically turn on once the temperature hits -20°C (-4°F). Verkada outdoor cameras are fully functional at sub-zero and high heat temperatures and can withstand temperatures ranging from -40°C to 50°C (-40°F to 122°F). 10-year warranty Backed with an industry-pioneering 10-year warranty, Perry can install cameras anywhere at the resort – from the retail shops to the top of Mt. Rainier – and not have to touch them again. "We mounted a camera on top of a building that gets hit by 100 MPH winds and beyond freezing conditions, and it's had zero problems. We just set it and forget it." 3. Livestream ski conditions in high-image resolution Low-quality images and footage are no longer an issue with Verkada. The cameras come with advanced image sensor technology, which allows them to produce crystal-clear footage. Even in low-light conditions, like the resort's "Night Skiing" events, the built-in infrared LEDs make capturing footage in darker environments possible. Live video feeds No matter the conditions or location, Perry and his team have a clear view of the people and property at the resort No matter the conditions or location, Perry and his team have a clear view of the people and property at the resort. The Marketing department shares current skiing and snowboarding conditions on the website, and they have multiple cameras placed throughout the resort that share live video feeds. "Our website has live video feeds of the slopes, and as soon as we switched to our first Verkada camera, the jump in image quality was evident. The guests love it. The Marketing team now wants to add more for the public-facing side of things." 4. A platform that saves time and reduces work Verkada cameras come with built-in video storage capabilities of up to 365 days, removing the need for on-premise servers and all the associated work and time required to maintain them. Plug-and-play cameras are pre-configured and fully operational within minutes. When it comes to pulling footage, the process is night and day. Footage on Command Before, there were a lot of requests for footage pulls from the Security and Lift Operations teams. These teams can securely access footage themselves on Command through their mobile phones, eliminating most of these requests. If Perry does have to pull and share a snippet of footage, it takes a fraction of the time it did beforehand. With Verkada, that process is straightforward and seamless. "Pulling and sharing video footage now takes minutes, not hours. And when other teams need to pull footage, they can access it directly from their phones. This has removed multiple steps in our workflow and saves everyone a ton of time." 5. Risk and liability prevention Placing Verkada cameras at vulnerable and high-risk areas at the resorts (including retail shops and chairlifts) has helped thwart thefts of thousands of dollars worth of ski equipment and dispute false claims. If an incident arises, Perry can corroborate the witness accounts with easily accessible footage to see how the facts line up. Within Command, Perry can choose the camera he wants to view the history of, jump to a specific date and time, and review other data and analytics. Once he finds what he's looking for, he can share the footage with anyone through text, email, or a link. Guest safety Safety issues can arise if someone falls in the chairlift area so additional visibility is crucial Guest safety is another key priority for the resort, especially on the slopes. The cameras positioned at and near the chairlifts help monitor that guests are seated correctly. Safety issues can arise if someone falls in the chairlift area so additional visibility is crucial to protect both the guests and the resort. "Verkada provides peace of mind and liability protection. We can quickly verify what happened with a past incident and address any security or safety issue as it's happening. If someone is in trouble at the chairlifts or on the slopes, we can respond immediately." Looking Ahead Crystal Mountain Resort's success in deploying Verkada cameras has led to rave reviews from various internal teams. They are exploring how they can leverage the platform to improve the customer experience at the resort. "We recently learned about the Occupancy Trends feature, and there are so many potential applications. Foot traffic is just one thing that we want to keep track of in our rental shops and restaurants." Lower cost of ownership Most critically, leadership loved the enthusiasm surrounding the platform and has performed further financial analysis. What they found were more possible benefits, including a lower cost of ownership. "The more teams interact with the platform, the more buy-in we've received from leadership. They realized that Verkada is more cost-effective in the long run.”

The new GoldenEye Hotel and Resort on the Bulgarian and Turkish border, Europe’s largest casino development, opened in 2024 by BC Industries is providing enhanced security with more efficient guest services thanks to a 600-camera video surveillance solution from IDIS.  The advanced camera system combines 24/7 visibility over gaming tables and public areas, fault-free image capture and recording of UHD video footage, a more efficient real-time monitoring platform for multiple users, and options for rapid targeting of AI analytics. End-to-end visibility As well as meeting the higher security requirements typical of casino operations, the system from South Korea’s largest in-country video tech manufacturer supports the GoldenEye resort in providing a more impressive welcome for hotel guests with full visibility over corridors, communal areas, and back-of-house operations ensuring the ultimate guest experience.  The end-to-end solution has been installed by Volga Elektronik to cover the casino, hotel, and car parks. High-definition image capture IDIS 12MP Super Fisheyes, 8MP IR, and 5MP IR dome cameras allow broad scene surveillance A combination of IDIS 12MP Super Fisheyes, 8MP IR, and 5MP IR dome cameras allows broad scene surveillance of all internal areas, without blind spots, plus targeted coverage of priority locations such as cashier cages and slot machines. High-definition image capture allows gaming tables to be monitored in fine detail with operators able to identify card suits, and chip denominations and quickly detect any suspicious player activity, regardless of low light or cigarette smoke. Instant and smooth dewarping Instant and smooth dewarping of the fisheye images supports efficient real-time viewing and playback, allowing incidents to be resolved rapidly and preventing game stoppages. This ensures positive experiences, and confidence, for both customers and staff.  External areas, including parking bays and entrances, are covered using IDIS 5MP IR bullet cameras and 2MP IR PTZs. IDIS Solution Suite VMS, NVRs IDIS Solution Suite VMS allows 24/7 monitoring by six operators and two supervisors, using a control room video The system also comprises seven 64-ch NVR recorders; and IDIS Solution Suite enterprise-class VMS and Critical Failover to protect continuous access to video and provide full redundancy in the event of a range of fault conditions.  IDIS Solution Suite VMS allows 24/7 monitoring by six operators and two supervisors, using a control room video wall, with live viewing and simultaneous playback. The solution is NDAA compliant, with inherent cybersecurity protection; and it meets GDPR requirements, with IDIS’s dynamic video privacy masking allowing footage to be easily exported without privacy infringement.  Advanced surveillance capabilities “IDIS video technology is perfectly designed for casino security,” said Mert Çalışkan, BC Industries’ Casino Operations Director. “Our new system gives us all the advanced surveillance capabilities we need to protect our guests and our facilities. And we’ll be able to easily adapt and extend it in the future and take advantage of exciting new capabilities.”  ERP software The resort would be taking advantage of this future-proofing capability that comes with all IDIS technology In the next project phase analytics data integration with the casino’s ERP software is being introduced, along with transaction data overlaid on recorded video for efficient incident investigation. Koray Ozyildirim, IDIS Türkiye Country Manager confirmed that the resort would be taking advantage of this future-proofing capability that comes with all IDIS technology.  IDIS AI video solutions and integration “Across the casino sector there is huge potential for adopting IDIS AI video solutions and integration capabilities,” he said. “IDIS’s industry-pioneering analytics are flexible and powerful and can be targeted at specific locations to enable highly accurate people counting, heat maps, and occupancy monitoring. Along with seamless systems integration, this will increasingly deliver a host of competitive advantages including enhanced security, better customer service, and, ultimately, greater profitability.”

As physical security technologies become more complex, it is incumbent on the dealer/integrator to have the skills and expertise needed to ensure that a system operates smoothly. The value of integrators increasingly rests on the skill sets they bring to bear when installing a system. If the skills are missing, there is a problem. We asked this week’s Expert Panel Roundtable: What missing skills among security integrators can cause problems for customers?