Museum surveillance

March Networks®, a pioneer in video surveillance and business intelligence, announces its 2026 mid-year product release, introducing expanded AI-powered search, new cloud video intelligence, broader VIVOTEK camera support and integration with C•CURE access control. The release is the first since the April 2026 merger of VIVOTEK’s branded business with March Networks. It marks the introduction of Connected Intelligence for Modern Security, the company's strategic approach to connecting video, data and AI across every system and site. Cloud video intelligence Organizations already capture vast amounts of video, operational data and security information. The challenge is making those systems work together. When information remains isolated, important patterns, risks, and opportunities can go unseen. March Networks connects video, data and AI to reveal what matters, helping customers investigate faster, uncover hidden patterns and act with greater confidence. “Customers do not need more disconnected systems or more data. They need the intelligence that comes when video, data and AI work together,” said Peter Strom, President and CEO of the combined March Networks and VIVOTEK organization. “This release advances the March Networks solutions our customers use today, and creates more ways to connect cameras, access control, business systems and VIVOTEK technologies. It is an important step in our broader vision for connected, intelligent businesses.” Patterns and opportunities Connected Intelligence for Modern Security defines how March Networks and VIVOTEK bring video, data and AI together to surface what matters across every system, sensor and site. At the center of this approach is a clear promise: Connecting cameras, operational data, AI and workflows through one intelligence layer helps organizations uncover risks, patterns and opportunities that isolated systems often miss. The strategic approach is built on three pillars: Connect the Ecosystem - Every camera. Every system. Every site.               Connect cameras, access control, third-party systems, devices, data sources and workflows to reduce fragmentation across the environments customers already manage. Turn Sight into Insight - AI that reveals hidden patterns. AI-powered search, analytics and reporting help businesses find, validate and act on critical evidence and operational insights faster. Extend Intelligence Everywhere - From one site to thousands. On-Premise. Hybrid. Cloud. Connected solutions make intelligence accessible across roles, sites, devices and operating environments, allowing customers to deploy and scale technology based on their security, operational and infrastructure needs. Together, these pillars connect physical security, operations and intelligence at enterprise scale, helping customers move from sight to insight, faster action and better business results. The 2026 mid-year release expands March Networks and VIVOTEK's end-to-end portfolio across enterprise video management, business intelligence, AI-powered investigation, cloud services and third-party system integration. These capabilities put Connected Intelligence for Modern Security into action today and set the direction for what comes next. Enterprise video management “We have seen firsthand what's possible when customers connect video, AI, transactions and operational data,” said Strom. “For example, these connections helped a large retail organization uncover nearly $1 million in organized retail fraud that traditional reporting and manual video review had missed. When intelligence is connected and systems work together, hidden losses become visible, investigations become faster and data becomes decisive.” Get faster answers at no extra cost with Searchlight AI, now included for all Searchlight Cloud users. Spot trends and act sooner with AI-powered, on-demand analysis of business data tied to video. Find critical evidence faster with expanded face and license plate search across compatible devices. Expand camera choice and flexibility with broader VIVOTEK support across March Networks environments. Unlock business intelligence for direct-to-cloud video with the new VIVOTEK VORTEX and Searchlight Cloud integration. Investigate access events faster by connecting C•CURE access control with March Networks Command Enterprise Software. Demonstrating product capabilities Together, these capabilities expand the devices, systems, data sources, deployment models and workflows customers can connect across their security environments. March Networks will bring Connected Intelligence for Modern Security to life by showcasing its newest solutions with VIVOTEK at Global Security Exchange, GSX 2026, taking place September 14–16 in Atlanta, Georgia. March Networks and VIVOTEK will also demonstrate product capabilities, connected workflows and ongoing technology integration at the 2026 Security Exhibition & Conference, taking place September 2–4 in Sydney, Australia. Attendees will see how connected video, data and AI help operators act on what matters across retail, banking and enterprise environments, from a single location to thousands of sites.

Teledyne Flir to demonstrate integrated thermal imaging, AI-enabled detection and intelligent security technologies at Security Exhibition & Conference 2026. As security threats become increasingly complex, organizations responsible for protecting critical infrastructure, commercial facilities and high-value assets are moving beyond standalone security technologies in favour of integrated, multi-layered security strategies that provide earlier detection, greater situational awareness and faster response. Complementary sensing technologies At this year’s Security Exhibition & Conference, Teledyne Flir will demonstrate how combining thermal imaging, visible imaging, radar, AI-enabled analytics and intelligent software can help security professionals build a more complete understanding of their operating environment while improving the speed and confidence of security decision-making. Visitors to Booth A50 will experience Teledyne Flir’s vision for Multi-Layered Security Solutions, bringing together complementary sensing technologies into a unified, real-time operational view that enables operators to monitor large and complex sites more effectively. Rather than relying on a single device or technology, this integrated approach helps security teams detect, verify and assess potential threats with greater accuracy while maintaining continuous awareness across the entire perimeter. Maintaining continuous awareness One area receiving growing attention across many industries is the ability to identify fire risks before they escalate into critical incidents. At the exhibition, Teledyne Flir will showcase how its Early Fire Detection technologies use thermal imaging to identify abnormal heat conditions before visible flames develop, providing operators with valuable time to investigate potential hazards, protect personnel and minimize disruption to operations. The approach is designed to help organizations preserve valuable assets while supporting safer, more resilient facilities. As security environments continue to generate increasing volumes of data, effective decision-making depends on bringing information together rather than managing individual sensors independently. Teledyne Flir will demonstrate Flir Nexus®, an intelligent software platform designed to connect thermal cameras, visible cameras and radar technologies into a single operational interface. By correlating information from multiple sensors, Nexus enhances situational awareness and supports more efficient threat detection and tracking across the protected site. Continuous perimeter monitoring Planning an effective security system is equally important as the technologies deployed within it. Visitors will also have the opportunity to explore the Flir Raven™ Site Planning Tool, which enables consultants, system integrators and end users to visualise sensor placement and optimize coverage before installation begins. By helping security professionals design more effective deployments from the outset, Raven supports greater confidence throughout the planning process. The growing expansion of digital infrastructure has also placed new demands on physical security. With data centres becoming increasingly critical to business continuity, organizations require technologies capable of delivering continuous perimeter monitoring, intelligent threat detection and early identification of thermal anomalies that could impact operations. In data centres, downtime is not inconvenient—it is unacceptable, with every second carrying operational costs, financial penalties and business disruption. Multi-layered sensing technologies AI-driven analytics help ensure every alert is credible by identifying real threats while filtering nuisance alarms, enabling operators to respond more quickly with a clear, continuous view of critical assets. By maintaining accurate detection in all conditions and reducing false positives, organizations can minimize unnecessary inspections, lower operational costs and improve overall resilience. At Booth A50, visitors will discover how Teledyne Flir's integrated security approach supports these evolving requirements through a combination of multi-layered sensing technologies designed to help improve resilience and operational uptime. Improving situational awareness Throughout the exhibition, Teledyne Flir experts will demonstrate a range of intelligent thermal imaging, AI-enabled cameras, radar technologies and integrated security solutions that illustrate how multiple sensing technologies can work together to deliver comprehensive perimeter protection, earlier threat detection and enhanced operational awareness across critical infrastructure, industrial facilities and commercial environments. “Security challenges continue to evolve, and organizations need technologies that provide more than individual points of detection,” said Avi Gerbi, Senior Director Security & ITS APAC Sales at Teledyne Flir. “By integrating complementary sensing technologies into a unified operational view, security teams can improve situational awareness, respond with greater confidence and better protect the people, infrastructure and assets that matter most.” Wide range of applications Security professionals attending the Security Exhibition & Conference are invited to visit Teledyne Flir at Booth A50 to meet the team, experience live demonstrations and discuss how a multi-layered approach can help strengthen security strategies across a wide range of applications. Security Exhibition & Conference 2026 2–4 September 2026 ICC Sydney Booth A50

At the trade fair Security Essen 2026, WAGNER Deutschland GmbH will present innovative solutions for technical fire protection from September 22 to 25. The focus of the company’s exhibition in Hall 7, Booth 7A13, will be on the latest generation of the proven TITANUS® product family: the TITANUS REX® aspirating smoke detector. Its innovative detector module enables particularly early and reliable detection of fires. In addition, the subsidiary of WAGNER Group GmbH will showcase the company’s comprehensive portfolio for preventive fire protection. The spectrum ranges from fire detection, through active fire prevention and fire extinguishing, to intelligent hazard management and digital services. Intelligent signal processing “Effective fire protection begins with detecting potential hazards as early as possible. With TITANUS REX®, we at WAGNER have consistently refined our proven TITANUS® aspirating smoke detector technology and offer our customers a solution that combines highly sensitive detection with very high immunity to nuisance alarms,” says Markus Kock, Managing Director of WAGNER Deutschland GmbH. At the heart of the new system is W1 technology. It combines highly sensitive fire detection with intelligent signal processing and detects even very small smoke particles as early as the fire initiation phase. Advanced analysis algorithms ensure reliable evaluation of measurement data and precise differentiation between fire smoke and disruptive environmental conditions. This increases detection reliability and reduces nuisance alarms. At the same time, energy-efficient components contribute to lower power consumption and a power supply design tailored to actual needs. Holistic fire protection solutions For 50 years, WAGNER has been developing holistic fire protection solutions for a wide range of applications. The systems are precisely tailored to the requirements of various industries and infrastructures and provide long-term protection for people, property, and operational processes. By detecting and preventing fires at an early stage, they help reduce downtime and increase process reliability. At Security Essen, experts from WAGNER will be available to discuss current challenges and future prospects in preventive fire protection. Visitors will gain insights into the company’s innovative product and system portfolio and can learn about customized solutions for their projects.

Using IDS industrial cameras, the vvvv real-time platform and custom interactive media installations, the Haus der Geschichte creates participatory exhibition experiences that seamlessly connect technology, storytelling and audience engagement. On 9 December 2025, the new permanent exhibition “You Are Part of History” opened at the Haus der Geschichte (House of History) of the Federal Republic of Germany in Bonn. The focus is on getting involved: Visitors are not only meant to gather information but to actively immerse themselves in historical narratives, shape content, and leave their own traces. This new form of participation is made technically possible through close collaboration between SCHNELLE BUNTE BILDER, the Haus der Geschichte Foundation, the vvvv real-time platform and industrial cameras from IDS Imaging Development Systems. Visual programming environment Media artist Sebastian Huber and his team at SCHNELLE BUNTE BILDER have been developing interactive installations for years that blend art, technology and communication. In doing so, they make extensive use of vvvv, a visual programming environment for real-time applications. It is particularly suitable for generative visualisations and is well suited to use in 3D environments and installations within a museum context. “The interplay between industrial products and creative software is fascinating,” emphasises Sebastian Huber. “IDS provides us with robust, precise hardware, and vvvv gives us the flexibility to use it creatively in real time.” IDS cameras are in use at several key locations within the Haus der Geschichte. The first interactive media formats were tested back in 2022 in the experimental “#Proberaum”, and these are now being incorporated into the new permanent exhibition. Wide range of sensors First stop: The Prologue – “You are part of history” In the exhibition’s prologue, a large LED screen projects historical scenes into which visitors are integrated in real time, thus introducing them to the theme ‘You are part of history’. A GigE Vision industrial camera from the uEye CP series is used to detect and capture up to 40 individuals at the same time. The camera (GV-5280CP Rev.2.2) uses Sony’s compact IMX264 CMOS sensor, which, thanks to its high light sensitivity and wide dynamic range, captures movement accurately even in changing light conditions and under bright lighting. The captured image data is fed directly into vvvv via the IDS peak SDK, which responds in real time and triggers the corresponding visualisations on the wall. Huber describes the challenge as follows: “The camera must reliably capture visitors even under difficult conditions, such as fluctuating light, obstructing railings and a very wide-angle field of view.” The combination of hardware stability and software flexibility is crucial in this regard. “IDS cameras offer a wide range of sensors, flexible interfaces via USB 3.0 or GigE Vision, and, above all, easy integration via the peak SDK, which gives vvvv developers direct access to all parameters.” Creating feedback loops Second stop: “When were you born?” – Experience history with your own hands At another station, visitors place their hand on a projection screen. Their handprint opens images from their year of birth and their youth. Two cameras from the uEye XCP series, model U3-3680XCP-NIR, capture the movements. Huber explains the difficulty: “The camera must recognize the people without being confused by the projection. This is the only way the projection can respond to the people around it without creating feedback loops.” The selected IDS cameras are ideal for this purpose. They transmit data via SuperSpeed USB at 5 Gbps and are fitted with an NIR (near-infrared) band-pass filter. This filters out unwanted reflections and ensures reliable detection even in brightly lit environments. The built-in 5-megapixel sensor AR0522, featuring BSI pixel technology, delivers high light sensitivity, low noise and strong performance in the near-infrared spectrum – whilst consuming little power. The movement data is fed in real time into a collective portrait that highlights the diversity of the visitors. “The cameras provide us with motion data without becoming part of the visual scene,“ says Huber. “This is crucial for immersive storytelling: Technology must be able to perceive without being visible.” Machine learning algorithm The tracking was implemented using YOLO software – a machine learning algorithm that recognises objects in image data. It runs extremely quickly and even runs in real time on a graphics card. “For hand detection, we use the simplest form of ‘object detection’,” explains Sebastian Huber. It provides the position and size of the detected objects. The screenshot displays the blue bounding boxes generated by YOLO around the hands. For this purpose, Huber and his team developed a custom YOLO model through fine-tuning. “It now reliably detects ‘infrared hands’, but does not respond to fists, for example.” Sebastian Huber highlights the performance and versatility of the IDS cameras: “The uEye cameras are highly performant, can carry out image corrections such as gain adjustment themselves, and offer all the features that are crucial for interactive installations in real time. Particularly practical is the fact that the cameras can be custom-built on request – from the choice of lens and sensor through to USB or GigE variants. As bespoke solutions, they can be tailored precisely to the requirements of any installation. At the same time, they are robust, durable and reliable.” Joreg, co-developer of vvvv, adds: “For projects such as the interactive installations at the Haus der Geschichte, vvvv is particularly well suited, as it enables faster development depending on the application.” Modern image processing The combination of IDS camera technology and vvvv enables precise, low-latency real-time interaction. The cameras detect movements instantly and immediately translate them into media responses. Their compact, robust design and flexible choice of lenses make them easy to integrate into the museum’s architecture. The high infrared sensitivity ensures reliable detection even in complex lighting conditions, whilst the IDS peak SDK guarantees a stable connection to creative real-time systems. Where traditional sensor technology ends, interaction begins: Visitors become part of the artwork themselves. With its new installations, the Haus der Geschichte Bonn demonstrates that modern image processing can be far more than just a technical function – it becomes a narrative tool that brings history to life in the truest sense of the word. Precise imaging foundation Visitors become active participants, and the boundaries between viewer and exhibit become blurred. IDS cameras provide the precise imaging foundation, vvvv acts as the dynamic control centre – and SCHNELLE BUNTE BILDER brings the two together to create a narrative space in which past and present come into motion. Through the interplay of IDS cameras, vvvv programming and the artistic vision of SCHNELLE BUNTE BILDER, an exemplary model of the museum of the future emerges – a space where technology, art and memory merge.

Visitor registration is now open for AFRIDEX 2026, the Africa International Defense Exhibition, taking place from 26–29 October 2026 at Eko Atlantic, Lagos, Nigeria. Hosted with the formal support of the Federal Republic of Nigeria, AFRIDEX 2026 will bring together governments, armed forces, policymakers, defense manufacturers, technology innovators and security professionals to explore the capabilities, technologies and partnerships shaping the future of defense and security across Africa. Long-term resilience Designed as a protocol-led defense and security platform, AFRIDEX has been created to accelerate engagement between public sector decision-makers, military organizations and industry through curated meeting programmes, hosted delegations and strategic conferences focused on delivering meaningful outcomes. As nations across the continent confront increasingly complex threats spanning the land, maritime, air, cyber and space domains, AFRIDEX will provide a dedicated forum for capability development, partnership building and long-term resilience. Sustained industrial growth General Christopher Gwabin Musa (Rtd) OFR, Honourable Minister of Defense, Federal Republic of Nigeria, said: "Africa's defense and security priorities will be defined by Africa's realities and delivered through African-led action. Across the continent, nations are confronting dynamic and multidimensional threats spanning the Land, Maritime, Air, Cyber and Space domains. Meeting these challenges demands not just coordination, but decisive capability development, stronger interoperability and sustained industrial growth.” “AFRIDEX 2026 is not just an exhibition; it is a strategic convening point to drive alignment on critical capability needs, accelerate partnerships and translate intent into tangible outcomes that strengthen readiness and resilience across Africa. Nigeria is proud to host AFRIDEX as a clear demonstration of our commitment to advancing indigenous capacity, deepening continental cooperation and shaping a secure, self-reliant and strategically aligned Africa." Growing defense industrial capability Industry leaders have also welcomed AFRIDEX as an important initiative to raise the profile of Africa's growing defense industrial capability while creating new opportunities for collaboration, investment and exports. Major General Abbas (Rtd), Managing Director, Bufalo Engineering and Technical Services Limited, said: "We need an organization like this to bring awareness among African countries of what we are capable of doing. If people do not know what you are doing, you are not likely to sell your products. We must have an organization like this that is able to showcase companies, enabling them to promote their capabilities and grow their business." Future defense requirements AFRIDEX 2026 is expected to bring together government representatives, military leaders, defense ministries, security agencies, industry stakeholders and technology innovators from across Africa and around the world, creating a powerful platform for dialog, collaboration and capability development. The event will showcase technologies and capabilities across the land, maritime, air, cyber and space domains, providing attendees with access to the latest innovations, operational capabilities and emerging solutions designed to address Africa's evolving defense and security requirements. The exhibition will also provide a platform for defense technology companies to demonstrate operational capability, engage directly with military end users and showcase the latest innovations supporting future defense requirements. Hosted delegation programmes Rear Admiral S. S. Lassa (Rtd), CEO, Epsilon Unmanned Systems and Consultant to the Armed Forces, said: "Everything starts with seeing something; seeing is believing. If you are not showing what you have, it is difficult for people to know what you can do. AFRIDEX, the first of its kind, is the right step in the right direction, bringing together defense industries from around the world, including Nigeria, to showcase their capabilities." In addition to an extensive exhibition, AFRIDEX will feature strategic conferences, hosted delegation programmes, industry networking opportunities and live land, maritime and air demonstrations. Visitors attending AFRIDEX 2026 will have the opportunity to: Track capability priorities across multiple defense and security requirements. Explore emerging and dual-use technologies supporting national resilience. Engage directly with procurement officials, capability planners and military decision makers. Connect across the full defense and security supply chain, from innovation and integration to sustainment and lifecycle support. Participate in discussions focused on interoperability, operational readiness and regional cooperation. Protecting critical infrastructure Reflecting the growing importance of cyber resilience, AFRIDEX will feature dedicated cyber security exhibitors and technology providers focused on protecting critical infrastructure, digital economies and national security assets. AFRIDEX is also expected to play an important role in supporting Nigeria's growing defense industrial base while strengthening international cooperation across the sector. Major General Ibrahim Babatunde Alaya, Director General of the Defense Industries Corporation of Nigeria (DICON), said: "AFRIDEX is designed to showcase indigenous capabilities while leveraging the expertise and experience of our international partners. It will serve as a point of convergence and a global platform for defense, security and technology stakeholders to exchange ideas and showcase cutting-edge innovations.” “This exhibition is poised to become Africa's premier defense and security exhibition and reflects the growing influence of Nigeria as a hub for industrial innovation, strategic cooperation and regional security collaboration. For us, AFRIDEX is a national project. The Government of Nigeria, the Armed Forces and the country's security institutions are fully committed to its success. We invite defense manufacturers, ministers of defense, chiefs of defense staff and industry leaders from around the world to join us in Lagos and become part of this important initiative." Sustainable industrial growth AFRIDEX 2026 will showcase Africa's growing role in shaping a resilient and collaborative defense ecosystem while supporting capability development, technology adoption and sustainable industrial growth across the continent. With visitor registration now open, defense and security professionals from across Africa and around the world are invited to secure their place at what is expected to become one of the continent's defense and security events. Sovereign capability development Mr Richard P. Pheelangwah, Permanent Secretary, Ministry of Defense, Nigeria, said: "We look forward to welcoming you all to Lagos from 26–29 October 2026, where together we will witness new ideas, new technologies and new partnerships that can help shape the future of defense and security on our continent. AFRIDEX is envisioned as Africa's premier platform for defense cooperation, sovereign capability development, industrial partnership and the showcasing of emerging technologies that will define the future battlefield and security environment. Sometimes the most important defense agreement does not begin inside the conference hall; it begins with a handshake, a conversation and perhaps even a coffee." Registration is now open for military personnel, government representatives, defense and security professionals, industry stakeholders and accredited media. AFRIDEX 2026 will take place from 26–29 October 2026 at Eko Atlantic, Lagos, Nigeria, bringing together governments, armed forces, defense manufacturers, technology innovators and security organizations from across Africa and around the world.

Security Essen is once again providing strong momentum for the security industry – not only through innovative products and technologies, but also with a high-calibre supporting program. From 22 to 25 September, the trade fair for civil security will place current challenges and future-oriented topics centre stage through conferences, expert forums and themed days. Whether talent development, cybersecurity, drone technology or the protection of critical infrastructure, the program at Messe Essen combines knowledge transfer, networking and practical insights at the highest level. Best of all, most events are freely accessible and already included in the trade fair ticket. Cross-organizational cooperation A key focus is on attracting young talent: the Training and Further Education Day will take place on 22 September. Companies, educational institutions and associations will provide information on career paths, qualification opportunities and prospects within the security industry. Young people will gain practical insights into a wide range of professions and have the opportunity to speak directly with potential employers. Also on 22 September, the Emergency Services Day will be held. Representatives of the police, fire services, anbulance services and other emergency response organizations will learn about current operational scenarios, new technologies and cross-organizational cooperation. Practice-oriented presentations Cybersecurity and knowledge transfer at the highest level Running in parallel, the DNS Digital Networking Security Conference will begin on 22 September and continue until 23 September, highlighting the latest developments in digital security. Experts from industry, research and public authorities will discuss current threat scenarios and strategies for a secure digital future. Topics will include cyber defense, network security and artificial intelligence, as well as insights into the dark web and phenomena such as doxing. Continuous knowledge transfer will also be provided by the Security Experts Forum, which will take place throughout all four days of the exhibition. In practice-oriented presentations, specialists will showcase trends, solutions and best practices from all areas of the security industry. Future technologies and the protection of critical infrastructure Another highlight will be the European Drone Conference, taking place on 23 and 24 September. The event focuses on the opportunities and challenges of unmanned systems in the security sector. Growing security requirements International experts will provide insights into current applications and future developments in this technology, which is becoming increasingly The Banks and Savings Banks Day on 24 September is specifically aimed at security professionals in the financial sector. The focus is on current requirements for the protection of branches, cash machines and safe deposit facilities. In light of rising threats and growing security requirements, the event offers valuable insights for banks, savings banks and financial service providers. Tickets available online Tickets for Security Essen 2026 are available online. A day ticket costs 49 euros. The exhibition is open from Tuesday to Thursday from 9 am to 6 pm and on Friday from 9 am to 4 pm. Important note: A separate exhibition ticket is required for EUDEX, the international defense industry trade fair taking place at the same time.

Open platform video technology software is more than just a product; it's a tool that helps customers achieve their desired business outcomes. Safety, round-the-clock security, and increased operational efficiencies are now the norm due to video technology. Responsible Technology Despite humanity’s impressive technological advances, we also recognize the immense responsibility that comes with technological innovation. It's not enough to focus solely on the positive impact video technology can make, we must also be vigilant in identifying and addressing any potential negative consequences it can have on society and its citizens. This is the role of Responsible Technology. Data privacy We want to use all the good things that technology innovation brings, whether it be video, AI, ML, facial recognition, etc. We want to use all the good things that technology innovation brings, whether it be video, Artificial Intelligence, machine learning, facial recognition, etc. to serve people in societies in a responsible way. That means making sure that we regulate technology in a way that respects human rights and data privacy. Addressing the challenges The challenge is, that rather often technology leaders and policymakers either have conflicting interests or collaborate too late. To be responsible, business leaders must support their societies and policymakers in making regulations in the interest of the common good. At Milestone Systems, we are actively looking at how we develop our software responsibly, how our partners responsibly sell our software, and very importantly, how our customers use our software with a responsible mindset. Ensuring good corporate governance As a long-time partner within the security industry, we’re celebrating our 25th Anniversary this year, we are supporting the regulation of video technology for the good of society. However, it of course needs to strike the fine line between the right legislation and not hindering innovation.  UNGP The UNGP is the most authoritative and widely adopted set of principles for responsible business At Milestone Systems, we want to play an active role in this and that is why we have pledged our support to the UN's Guiding Principles on Business and Human Rights (UNGP). The UNGP is the most authoritative and widely adopted set of principles for responsible business. The principles call on governments and companies to identify, prevent, mitigate, and remedy actual and potential human rights abuses. Since its launch in 2011, the UNGPs have received wide support from states, civil society organizations, and the private sector, making them the key global foundation for business and human rights. Protect, respect, and remedy Through this commitment, we are taking steps to ensure good corporate governance and ethical standards in the development of our technology. We're generating mechanisms to prevent misuse and we are building educational practices internally. Based on the UNGP’s three pillars: protect, respect, and remedy, we are developing a set of Responsible Technology Principles and procedures for the development, selling, and use of our products. Need for video technology regulation In addition, we are currently evaluating all the various technology areas in which our video software can be used, such as with third-party integrations that utilize e.g., facial recognition. We are mapping out the advantages and disadvantages for societies. One key area of concern is how local authorities are mapping and storing data about us as individuals. This is the reason why we're inviting more legislation to regulate video technology rather than less. Engaging With policymakers We are meeting ministers and trade organizations as we believe this needs to be a joint effort where all parties are heard We are proactively reaching out to and connecting with policymakers and other relevant stakeholders to discuss our approach to and take on Responsible Technology and encouraging the political landscape to work with us around regulation and legislation. We are meeting ministers and trade organizations as we believe this needs to be a joint effort where all parties are heard and where we can openly weigh the advantages and the challenges of technology, whether it is video, facial recognition, machine learning, Artificial Intelligence, or other technologies. Striking a balance Implementing Responsible Technology is a journey, not a destination. To give it the focus needed, we have created a dedicated team to implement this initiative at Milestone Systems. At the same time, we are reaching out to the political landscape to discuss how we balance regulation without hindering innovation. Video technology used ethically We are a global company with worldwide operations, and we are having dialogues about how video technology is being used and how we can have meaningful talks about what regulation and legislation should look like. However, we don’t necessarily want to limit access to the technology itself. Facial recognition We encourage the policymakers to engage with us in the industry so that together we can strike the fine line Facial recognition is a great example of this. The EU is considering making live facial recognition illegal. That would be a huge inhibitor of proactive terrorism prevention. For example, if a well-known terrorist is walking down the street and is being mapped out against Interpol’s most wanted list, the authorities should be able to react. However, if a person walking down the street but is not mapped out or does not have any priors then the city should not be allowed to store the data of that individual’s whereabouts at that point in time. This potential legislation is concerning to me as a citizen of Europe. Instead, we encourage the policymakers to engage with us in the industry so that together we can strike the fine line for the better good of all of us. Maintaining high ethical standards We have a firm understanding and expectation that ethical standards are a huge driver in the security business. Citizens are not in favor of technology companies abusing data about them and monetizing from things that they have not opted in to do. Soon, I think we will see many more companies and governments leaning toward suppliers that do have a responsible mindset and high ethical standards for partnerships. Ethical practices Our journey toward Responsible Technology is an ongoing process, and we must remain steadfast in our commitment to ethical practices and the protection of human rights. We recognize that the rapidly changing technological landscape continually presents new challenges and opportunities. For this reason, we continuously look into how we can improve, for example, our end-user license agreements to avoid potential human rights abuses. An industry responsibility Security companies must prioritize careful planning and preparation, including developing policies and procedures For Responsible Technology to truly become a reality, compliance with international human rights laws and data privacy regulations is critical. Security companies must prioritize careful planning and preparation, including developing policies and procedures that govern the ethical use of video surveillance systems. The secure and ethical community In today's technology environment where deep integrations, machine learning, and artificial intelligence are becoming the norm, Responsible Technology is more relevant than ever. The security industry has a unique opportunity to set an example for other sectors by promoting a secure and ethical development community that prioritizes Responsible Technology, trustworthy data collection, and the protection of human rights. We must all rise to this challenge and embrace our role as ethical leaders for the greater good of both people and societies.

The security industry is going increasingly digital these days, with more small- and medium-sized businesses joining their global brethren by moving their data to the cloud, leveraging the benefits of artificial intelligence, and embracing more open solutions. Innovation is expected to continue at a rapid pace, thanks in part to the residual effects of the pandemic which has driven changes that might have otherwise taken five years or a decade or more to get into customers’ hands on a global scale. Let’s take a look at the trends that will dominate ISC West 2023. Improved analytics Analytics is about expedience, and in the surveillance world, it makes it possible to identify and search for the “who did it?” clip you need. For analytics, along with the cloud, it comes back to the core themes of being able to do more with technology Analytics also provides more actionable intelligence than a simple surveillance camera may provide, from identifying high-traffic areas during select times of the day and alerting staff to pay greater attention to these areas, to business intelligence that can enable a company to staff a store with more employees. For analytics, along with the cloud, it comes back to the core themes of being able to do more with technology and relying less on humans. Leveraging the cloud The cloud story is very related: it provides the ability to perform video-related tasks from anywhere on any device. In addition, the cloud makes it easier to share videos with other stakeholders and collaborate on investigations. By storing video on the cloud, end users reduce their total cost of ownership because they no longer have to invest in onsite storage solutions, while gaining greater storage capabilities and thereby future-proofing their solutions. Deployment patterns Because the cloud requires a less total cost of ownership and can be intuitive, it is driving interest in solutions Another interesting trend that we’ll be hearing more about this year is the overall deployment patterns of video surveillance systems. This is part of the cloud trend, but the broader trend is the amount of effort it takes to deploy, monitor and maintain the video surveillance system. Because the cloud requires less total cost of ownership and cloud access can be intuitive, it is driving interest for solutions that can be hosted in the cloud. Interoperability vs. proprietary Related to the debate of open vs. closed solutions is how much the surveillance market prefers a turnkey solution compared to a more custom best-of-breed and tailored solution. Smaller and mid-market companies will be more interested in the turnkey solutions provided by a single vendor, while enterprise-level companies traditionally gravitate toward investing in customized solutions that are more likely to address their unique security challenges. One other related trend to keep an eye on is the role of the integrator as part of the rise of cloud and Video Surveillance as a Service (VSaaS) offerings.

Nowadays the Internet of Things has become an integral part of business around the world. The enhanced functionality made possible by the Internet of Things (IoT) and associated technologies are responsible for many of the major changes seen across society today. Video surveillance Video surveillance is one area that experiences substantial evolution driven by IoT technology. The intelligent monitors and sensors of the IoT combined with emerging high-speed network solutions promise to improve the performance and capabilities of video surveillance systems. At the same time, the video surveillance system also enables the data of IoT applications more intuitive, effective, and practical. What Is the Internet Of Things (IoT)? Internet of Things is several physical devices connected, working, and sharing data in tandem via the internet. How can IoT devices work with video surveillance? The network video cameras can be connected and work with any IoT devices such as temperature sensors, humidity sensors, fire detection sensors, etc via the internet. And all the data from IoT devices can be overlaid on the video. See the image captured by one IoT video management system below: This allows these IoT machines to be “seen” in real-time. Incident management with video cameras  To detect changes and mitigate threats like theft, vandalism, fire, intrusion, etc, video cameras must interpret effectively However, it needs more than just an internet connection. To detect changes in the environment and to mitigate threats like theft, violence, vandalism, fire, intrusion, etc, video cameras must also be able to interpret such incidents effectively. For this, they need to function in tandem with other systems like IoT-based alarms, alarm management systems, fire alarm systems, motion detection, etc, and trigger various actions, such as audible warnings, a pop-up video on the video wall, email, SMS, etc. Actuators  While the cameras and sensors sense the undesired conditions in the environment, actuators are responsible for carrying out the actions to bring back the equilibrium. This not only ensures safety from intrusion but a number of other hazards that can possibly happen in that area. The devices can be trained to detect motion, light, objects, vibrations, change in temperature and moisture levels, smoke and fire, excessive carbon particles in the air, and so on, to ensure the security of the premise in every thinkable way. Not only do these systems provide security, which is the most obvious part of its operations, but it also gives you workable insights by analyzing data gathered so far, assisting in improving the overall performance of the enterprise. IoT-based alarms Set IoT-based alarms, for example, users can set temperature alarm thresholds, when the environment temperature arrives at a certain alarm threshold, it will trigger actions to let users know what is happening. See the image below: With real-time remote monitoring and quickly detecting changes in the environment, users can adjust the facility’s condition and avoid any loss due to environmental changes, such as avoiding spoiling stock. That’s how the Internet of Things has diversified the benefits of a video surveillance system. Real-time insight Intelligent video surveillance systems can easily search IoT device data to identify environmental changes And at the same time, video surveillance systems make everything of IoT be seen intuitively. Intelligent video surveillance systems can easily search IoT device data to identify environmental changes, and easily found the location of different IoT devices and their corresponding videos on maps. Automated analysis of current conditions provided by IoT systems can generate real-time insight enabling a rapid response to incidents which makes the whole system more effective and practical. Predictive analytics Using the raw material provided by video feeds, predictive analytics can alert organizations to potential issues so they can proactively mitigate risks before they become problematic. That is how this enhanced IoT video surveillance system enables network cameras to be interoperable and function effectively with IP-based IoT systems to create a wholesome ecosystem of Smart Safety. Benefits of an enhanced IoT video surveillance system It can prevent disasters and ensure facility safety With real-time remote monitoring and control, facility managers can know and adjust the facility’s condition. Track stock as it moves through the facility. Consistently monitor the facility conditions and quickly detect changes in the environment to avoid spoiling stock. Act quickly on security alerts without the need to review footage. It can avoid unnecessary intervention for false alarms IoT video surveillance systems can help facility managers determine if an alarm has been triggered by an accident or threat without law enforcement or an in-person inspection. It protects critical assets from loss Safety and security issues can be costly. Real-time alerts and comprehensive visibility help business owners and facility managers identify risks. It makes informed decisions to improve processes Business owners and managers can improve security processes by collecting and analyzing data from connected devices.

Artificial Intelligence (AI) had a major presence at the ISC West 2026 show in Las Vegas. Almost every booth offered some variation on AI and how intelligence is transforming the physical security industry. Several industry leaders led the way, showcasing how they are tackling complex security challenges with smarter, more efficient solutions. Obviously, the security industry will never be the same. Milestone Systems: Responsible AI and open platforms Milestone has declared 2026 the "year of delivery” on previously announced developments and enhancements. A standout feature is their new natural language AI search, which is being integrated across XProtect, Arcules, and Briefcam platforms to simplify how users interact with vast amounts of video data. A core pillar of their strategy is responsible AI development, which prioritises using licensed data over "scraped" data. They have introduced new anonymisation tools that protect privacy by replacing faces with AI-generated characteristics like hair color while keeping the person unrecognisable. Furthermore, Milestone is moving workloads to Linux to reduce costs, transitioning toward an app marketplace, and has partnered with NVIDIA for the "Hafnia" project to ensure high-quality data to train AI models. Ambarella: Powering the edge with AI chips With their presence at ISC West in a meeting room near the trade show floor, Ambarella is the "engine" behind many high-performance intelligent video products, specializing in low-power AI chips like the N1 and CV7 families. Their technology is moving beyond cameras, where they provide systems-on-chips [SOCs] to many manufacturers. They have expanded into "AI boxes" that can process 64+ video channels simultaneously. A standout feature is the Natural Language technology, which allows users to search for specific objects or abstract scenes using simple prompts. To address modern security concerns, Ambarella has implemented "agentic" programming for a no-code development of automated workflows and media signing to combat AI-generated deepfakes by verifying video integrity through metadata. Motorola Solutions: Simplifying intelligence Motorola Solutions shows physical security evolving into a real-time enterprise intelligence layerMotorola Solutions is prioritising user accessibility by integrating natural language processing into its system configuration. Motorola's portfolio demonstrates how physical security technology is evolving into a real-time operational intelligence layer across the enterprise. Instead of requiring custom coding, operators can now use simple commands—like asking the system to "show me when someone fell down"—to set up advanced analytics and search parameters. The company is also deploying AI agents designed to aggregate data and automatically flag safety or compliance risks, such as perimeter breaches or blocked fire exits. To ensure maximum utility of the hardware, Motorola Solutions’ system can ingest massive, complex physical manuals and automatically generate monitoring rules based on those standard operating procedures. Furthermore, Motorola is focusing on interoperability, using industry-standard interfaces to ingest data from various hardware brands and networks. This approach aims to provide operators with clear, recommended next steps during critical events, streamlining the decision-making process in high-pressure environments. i-PRO: Putting generative AI at the edge i-PRO is bringing generative AI directly to the edge with a new fisheye camera, which processes complex analytics locally rather than relying solely on the cloud. These cameras, on display at ISC West, have moved beyond simple attribute-based tracking to identify complex behaviors like aggression, fighting, and slip-and-fall incidents. By running on the latest Ambarella chips, i-PRO cameras can use generative AI to improve image quality and analyze scenes in real-time without external processing. This focus on edge-based intelligence ensures high-performance analytics are available even in environments where constant cloud connectivity might be a challenge. Brivo: The rise of agentic AI Eagle Eye Video Assistant (EEVA) acts as a natural language AI agent that can monitor for specific threats Brivo and Eagle Eye Networks have officially unified under the Brivo name, focusing on streamlining the experience for large integrators. They are pioneers in agentic AI, introducing features that allow users to talk to their mobile apps to initiate lockdowns or add users. Their Eagle Eye Video Assistant (EEVA) acts as a natural language AI agent that can monitor for specific threats, such as a brandished weapon or a specific vehicle, and automatically trigger access control responses. By treating access and video as a unified system, Brivo enables users to connect specific video skills—like detecting a red car or a brandished weapon—to automated access control actions. They are also using AI to achieve "zero-cost integration," linking disparate cloud systems using AI-generated instructions. Everon: Emphasis on video monitoring Everon is making a massive investment in active video monitoring, using AI-driven systems to deter crime even before it happens. “The market is ripe for it, and customers are demanding it,” says David Charney, Everon’s Sr. Vice President, Video Command Center. Employing virtual guards who can use voice commands, lights, and horns to "shoo away" unauthorized individuals. The company has implemented senior-level leadership that has facilitated more than 5,000 video-based apprehensions. Everon, specializing in integrated systems for multi-site businesses, uses a rigorous selection process to choose AI providers that can accurately filter alerts for specific applications, such as identifying when a fire door is blocked. As a "trusted advisor" to their 300,000 customers, the company focuses on delivering professional-level results that move beyond basic recording to proactive threat mitigation. Hanwha: New hybrid VMS combines cloud and on-prem Hanwha Vision highlighted the official public launch of Blaze, a hybrid video management system (VMS). The platform uses a hybrid architecture to manage on-premise and cloud-connected devices across multiple sites without complex port forwarding. Blaze features native AI capabilities, including semantic search that allows operators to find specific incidents using natural language queries, such as "person with a safety jacket." The AI security platform lets teams search surveillance footage the way they search Google. AI similarity detection allows operators to quickly trace a person’s movement and investigate incidents faster (useful in active shooter behavior, medical emergencies, or crowd panic scenarios, and more). The system also provides a "histogram" view of traffic patterns to help security professionals quickly identify anomalies in historical footage. OpenEye: Operational intelligence and shift to OpEx OpenEye unveiled AI-powered features such as visual chat and scene analysisOpenEye is redefining video surveillance by moving intelligence from the camera level to the cloud, significantly reducing the need for on-site server management. At ISC West, OpenEye introduced new AI-driven tools like visual chat and scene analysis. Beyond security, these tools provide valuable operational alerts, such as identifying overflowing dumpsters, dirty tables in restaurants, or vehicles blocking dock doors. The system also utilizes natural language for search, allowing users to find specific attributes like "people wearing backpacks" within designated timeframes. OpenEye also highlighted an industry-wide shift toward operational expenditures (OpEx) billing models, as users increasingly prefer predictable monthly or yearly payments over large upfront capital expenditures (CapEx). This model aligns with their channel-based operations, meeting customers where they currently operate without the burden of high fees. IQSIGHT: New name, same mission for Bosch video Formerly Bosch Video, the newly named IQSIGHT seeks to maintain the “Bosch pedigree” under the new name. It’s the same engineering, manufacturing, etc. IQSIGHT also pledges to be "easier to do business with" by improving user interfaces and end-to-end user experiences. Despite the transition, the company has increased their pace of innovation and reinforced the open systems philosophy with enhanced integrations with Milestone, Genetec, and others. The major product release at the show is IVA Pro Context, which uses generative AI to provide human-level scene understanding. Through a partnership with Laelaps AI, a robotics startup, IQSIGHT is exploring autonomous dispatch and response. When a camera identifies a scene, it triggers a robot to provide a tailored response. Commercialisation is expected in 12 to 18 months. Verkada: How their system can solve a crime But how does AI operate in the real world? Verkada had a “themed” exhibit demonstrating how their system could solve a hypothetical theft at the Louvre museum in Paris. The exhibit took attendees through and showed how Verkada technologies (e.g., license plate recognition and search capabilities) could provide fast results to solve the crime. AI-powered tools, like their newest unified timeline, demonstrate value in the real world of investigations.

Companies at GSX 2023 emphasized new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasizes ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the Mid-Market to the Cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for pure cloud, but there are benefits to be realized from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realize the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘Soft’ Features for Integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organization more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organization more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centers around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasizing performance, protection (cybersecurity), and price, their data centers are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring center where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

Well attended and generating levels of excitement not seen since before the pandemic, ISC West may provide just the shot of adrenaline we need to drive industry success through the uncertain economic times ahead. Buzzwords like artificial intelligence (AI) and the cloud were still prevalent at the conference and exhibition in Las Vegas, but the hype of yesteryear seemed more subdued. Rather than breakthroughs to be celebrated, AI and cloud were discussed more as ways systems can realize even greater potential. Rampant cybersecurity attacks Rather than hype, discussions seemed much more practical and down-to-earth, encompassing shifting customer needs and how to address pain points. There was more discussion of the shift of security from a cost center to a profit center, where industry technologies can contribute to an enterprise’s bottom line. More companies seemed to be vigorously addressing the challenges of cybersecurity More companies seemed to be vigorously addressing the challenges of cybersecurity, although perpetually an obstacle. The industry seems more devoted than ever to protecting physical security systems in an age of rampant cybersecurity attacks. But more than in years past, it was the ISC West event itself that generated the most buzz. The crowded aisles of the exhibition seemed both reminiscent of the pre-covid past and prescient of the industry’s even brighter future. From booth to booth and attendee to attendee, the enthusiasm was both conspicuous and contagious. Everybody was thinking: ‘Wow! What a show!’ Pushing Technology to the Edge “The practice of physical security is about more than understanding threats, and end users are thinking now about the bigger picture of security and how networks work in the broader context of the business,” said Andrew Elvish, Vice President, Marketing at Genetec. Problems of latency and miscommunication are elements pushing technology to the network edge, he says. For example, in an access control scenario, decision-making should be as close to the door as possible to avoid network congestion, delays, or failure. Andrew Elvish, Vice President, Marketing at Genetec, displays Axis network door controller ‘powered by Genetec’ Elements pushing technology Reflecting the philosophy is a new collaboration introduced at the show called ‘Axis Powered by Genetec,’ an enterprise-level access control offering that combines Genetec Synergis software with A1210 and A1610 network door controllers by Axis Communications. Elvish says lines are blurring when it comes to edge versus cloud technologies. Rather than choosing ‘either-or,’ a blending of approaches is optimum, always ensuring that “Decision-making is close to the point of actuation,” he says. On-Premise versus cloud systems Elvish also points to changing assumptions about the industry roles of on-premise versus cloud systems Elvish also points to changing assumptions about the industry roles of on-premise versus cloud systems. Historically, the assumption was that on-premise systems are most appropriate for enterprise customers, while the cloud is the best approach for small- to medium businesses (SMBs). Depending on the end customer’s needs, a system can be either or both at the same time.  Rather than debate cloud versus edge, customers should consider the outcomes they seek, and how technologies can be merged to provide those outcomes. “They should consider a solution where they do both, with the gradation of controls provided at their fingertips,” says Elvish. Combining Security into One Platform Unifying security and related functions on a single platform was a widely evident trend at ISC West. An example is Verkada which now offers a unified platform that includes video, access control, and intrusion detection, as well as other functions such as air quality sensors, visitor management, and a door intercom. David Tsang, Product Director of Verkada, predicts demand to combine technologies into a single platform will grow in the industry. Furthermore, as data is collected in the single system, enterprises will find new ways to ‘connect the dots’ to provide better business intelligence. Air quality sensors Verkada’s cloud-based system enables fast deployment of the single platform “Our approach to building products is based around the idea that every company has different needs, and they want technologies to integrate seamlessly and operate off the same platform,” says Tsang. In addition to seamless integration, each product must also be able to stand on its own. Tsang manages Verkada’s various product categories, including access control, air quality sensors, intercoms, etc. Verkada’s cloud-based system enables fast deployment of the single platform, and the company works with dealers to ensure delivery of a 'better partner experience.' What Happens After a Binge of Acquisitions? Acre Security unveiled a new corporate ‘identity’ and a big booth highlighting the technology brands the company has acquired over the last several years. Brands such as Feenics, ACTMobile, Comnet, Razberi, and others reflect Acre’s acquisition of these companies but are now being promoted as technology choices under the ‘one Acre’ approach.  Don Joos, CEO of Acre Security, looked ahead to the future of the company at ISC West Visitor management product categories Change is in the air, and the booth’s unified visual design signifies the new direction for the company, says Don Joos, Acre’s CEO. Various technologies can be delivered via the cloud, through an on-premise installation, or using a hybrid approach Acre is highlighting ACTMobile’s mustering capability, useful in the K-12 market In tying technologies together, the ACTMobile product will play a key role in two major verticals -- command-and-control and K-12 schools. Acre is highlighting ACTMobile’s mustering capability, useful in the K-12 market, which was adapted from a technology used in the cruise industry. The Acre approach is to embrace the variety of opportunities available in the access control, intrusion, and visitor management product categories within a broad definition of ‘security’ that embraces both core capabilities and ‘adjacencies,’ says Joos. Acre seeks to enable customers to protect people, facilities, and critical assets. They manage customers’ security data and provide the insights they need. Ensuring a Cohesive Security System A challenge in the industry is combining various single products into a cohesive whole. “There are many products that do one thing well, but it’s harder to build a cohesive security platform,” says Ryan Schonfeld, Founder and CEO of Hivewatch. Hivewatch is a software platform that performs the functions previously associated with a ‘PSIM,’ which is a physical security information management system. The term PSIM has earned a questionable reputation in the industry, plagued by added costs and the perpetual challenges of integrating with ever-changing software platforms. Information management system Hivewatch seeks to bypass other software systems and to integrate as closely as possible with devices Hivewatch seeks to bypass other software systems and to integrate as closely as possible with devices on the edge, thus avoiding the impact of software system changes. They integrate with data in a ‘different way’ that eliminates the need to conform to other software systems.  In today’s climate, the term ‘security’ could be seen as limiting when it comes to the various functions our industry’s systems can perform in the broader enterprise, says Schonfeld. Traditional enterprise reporting structures that have physical security reporting to the facilities or real estate department are limiting the broader role security can play in the enterprise. Positioning physical security Changing norms are positioning physical security to report to the CIO or CISO, thus reflecting physical security’s role in collecting and analyzing data. Higher visibility within the enterprise can help security expand its influence and impact. “Security is too limiting, and it can keep us from getting a seat at the table,” says Schonfeld. “We need to shift from being a cost center to generating revenue and/or driving business — and data is the key. Rather than leading by fear, we need to show the value security can drive.”

Wesleyan University is a private liberal arts college, founded in 1831, and located in Middletown, CT. It is one of the nation’s most highly ranked colleges with approximately 2700 full time undergraduates and 200 graduate students, as well as more than 400 part time students. High Street, which is the old center of campus, was once described by Charles Dickens as “the handsomest street in America.” The University boasts of more than 340 buildings and, along with the historic structures, includes the recently constructed Freeman Athletic Center, the Center for Film Studies and the Usdan University Center. Various additional applications Technology Objective - The objective of the University is twofold: the original and primary objective is to implement a key control solution within the Public Safety Department that will allow the staff to maintain better control of master keys and the keys used for high value areas including the President’s office and the Art Gallery. The companion objective is to apply the same key control solution to various additional applications (i.e. residential life, maintenance, etc.) across the campus. The Challenge - The Wesleyan Public Safety Department is tasked with ensuring the safety and security of the campus, including high profile areas such as the President’s office and home as well as the Art Gallery and affiliated storage areas. Only one key is issued to the Department for each of these high profile facilities and the old manual system requires the security officer to log the key in and out. Often however, keys are unaccounted for throughout the day or not returned at the end of a shift, and this necessitates individuals having to return to campus to put the key back. The log and keys are kept in the dispatch area and the office staff is continually interrupted to log keys in and out or search for keys. At the end of every day, a visual/manual check is required to ensure all keys are accounted for. Manual logging system Using a manual logging system, the Residential Life Staff allows keys to be accessed by certain individuals, with the necessary approvals, but only for short periods of time. It is an honor system but the keys are regularly not returned within the required time frame and the Residential Life Staff must take the time to follow up and track down the overdue keys. The concern is that duplicate keys may be made or the key could be misplaced or lost and this could result in the expensive re-keying of a building. The University needed a key control system to address and resolve these issues in a secure yet easy to use fashion and without requiring continual manual oversight. Additionally, management needed to be notified immediately if a key is not returned within the programmed parameters as well as who may have returned a damaged key. Proper authorization code Solution - KeyWatcher® Key Control System – The KeyWatcher is a custom configured solution that meets the requirements of the University to maintain key control. It automatically records the access history of each key, including user, date and time of key access/return. The system releases assigned keys only to users with the proper authorization code (either fingerprint identification or numerical code), and cannot be manipulated or easily tampered with. The illuminated key slots make accessing and returning keys easier and the system as configured readily accommodates both hard keys and plastic key cards. Biometric access data KeyPro® Performance Software – The user-friendly PC application software delivers real-time polling transactions, status, alarm and reporting capabilities for the KeyWatcher system. Activity reports can be customized to trace key movements by time, date and user code or biometric access data. And because the software allows the KeyWatcher Key Control System to be conveniently accessed and programmed remotely via an IP connection, control of the keys can be more efficiently and safely managed remotely as well. Priority email alerts can be sent to management to keep them informed of the whereabouts of high security keys or if they have been accessed at odd hours. Priority email alert A KeyWatcher system is installed in the briefing room within the Public Safety Department at the University and houses approximately 50 one-of-a-kind keys as well as master keys. Based on the success of the Public Safety Department application, the Residential Life Department installed three KeyWatcher systems at various locations for control and management of building and room keys under their authority. Public Safety staff can still access keys as required but without disturbing other employees and without the bother of having to manually log a key out and/or in. With just a visual check, management can see which keys are out and at the end of the day all keys can accurately be accounted for. With the SmartKey secured to each individual key or ring of keys, the Residential Life staff can program the keys for the length of time they are allowed to be out and if the key is not returned within the scheduled time period, management is notified via a priority email alert. The KeyPro Performance Software generates reports which provide accurate and detailed information, such as which individuals had which keys, when they had them and for how long, etc. Manual logging system The Results - The KeyWatcher system has allowed the University Public Safety department to improve control and management of the keys and has removed any vulnerabilities associated with a manual logging system. The whereabouts of keys can be instantly traced and the end-of-day status report immediately identifies any non-returned keys and the individual responsible. The Residential Life KeyWatcher systems have helped to improve the safety and security of the buildings because the staff knows who has or has had keys signed out. In addition, because key control is automated, staff is notified immediately if a key is not returned within the prescribed amount of time.

The Musée du Quai Branly known in English as the Quai Branly Museum and nicknamed MQB, is a museum in Paris, France that features indigenous art, cultures and civilisations from Africa, Asia, Oceania, and the Americas. Situated close to the Eiffel Tower, the museum is located at 37, Quai Branly – Portail Debilly in Paris. The location and the museum are named for the physicist Édouard Branly. Encompasses several buildings Technology objective - The museum complex encompasses several buildings, as well as a multimedia library and a garden. It is open 6 days a week with occasional evening hours. The museum’s valuable collection is watched over by security officers, who utilize many sets of keys as part of their jobs. Challenge - Approximately 1000 keys needed to be kept secure and accessible 24/7; most of these keys give access to rooms in several buildings where valuable objects are displayed. To select a vendor, the museum wrote a competitive bidding process that included security and management reporting and the use of differing key management systems for keys depending on the level of priority. Proper authorization code KeyWatcher key control system helps guard against stolen or misplaced keys by only releasing assigned keys to users with the proper authorization code. When a key is missing or overdue, an alarm alerts the security personnel of the situation. Simple and elegant in design, the wall-mounted key storage cabinet eliminates outdated lock boxes, unreliable manual logs and messy key identification tags. KeyWatcher records the access history of each key, including user, date and time of checkout/return. The Results - The museum installed Morse Watchmans KeyWatcher for the high level priority keys (safe, ticketing) and Morse Watchmans KeyBank for less sensitive keys (duplicate keys). The software generates a report which provides accurate and detailed information, such as which employees accessed which keys, who has taken out any given key and how long each key was out.

The MAK – Museum of Applied Arts in Vienna bridges the gap between past and future, design and contemporary art. As one of the oldest museums of applied arts in the world, the MAK stands for diversity, inclusion, innovation, and sustainable development — values that are also reflected in its ongoing infrastructure modernisation efforts. A prime example: security. To protect rotating exhibitions and the high number of visitors, the MAK relies on state-of-the-art video surveillance technology from Dallmeier. Security in a dynamic environment The museum’s historic building with its high ceilings, changing exhibitions, and demanding lighting conditions presents unique challenges for security infrastructure. The varying spatial configurations and atmospheric lighting – designed to enhance the presentation of the art – make it particularly difficult for conventional surveillance cameras. Effective monitoring calls for precisely tailored installation solutions to ensure uninterrupted visual coverage. “The technology used must not only deliver high quality but also be flexible and efficient enough to adapt to frequently changing conditions. By installing more than 100 high-resolution single-sensor cameras, Dallmeier created a customized solution capable of meeting all our challenges,” says Gerald Schön, Owner of Gerald Schön Elektro- & Sicherheitstechnik. Discreet and unobtrusive In addition to the protection of exhibits and the prevention of theft, burglary and vandalism, MAK´s focus is on visitor safety. At the same time, security technology should help to maintain a pleasant atmosphere. The surveillance cameras are therefore installed very discreetly throughout the museum complex, including the exhibition rooms, corridors, the MAK Design Shop, access roads, and entrances. The installed 4K Domera® cameras deliver high resolution images even in difficult lighting conditions. Thanks to the innovative “RPoD” (Remote Positioning Dome) function, camera angles can be adjusted remotely via the video management system — eliminating the need for labor-intensive physical reconfiguration. This is especially advantageous for the museum’s high ceilings and frequently changing exhibitions. AI-based features such as Intrusion Detection and Loitering Detection ensure precise alarms and significantly reduce false alerts. These technologies not only detect manipulation attempts during operating hours but also play a vital role in protecting sensitive areas after hours. Video management system Fisheye cameras provide full situational awareness, even in the museum’s largest exhibit halls. The integration of Dallmeier’s SeMSy® Compact video management system enables centralized management of recordings, intuitive operator control, and powerful tools like the AI-driven “SmartFinder” function. This allows staff to analyze incidents quickly and with minimal effort. The MAK’s decision to use Dallmeier products wasn’t based solely on image quality and innovative features. Data protection and cybersecurity were equally decisive — areas where Dallmeier, with its “Made in Germany” promise, delivers strong value. Disrupting daily operations Dallmeier products feature the highest level of technical security, enabling customers to implement and operate their video security solutions in a GDPR-compliant and cyber-secure manner. They also meet all the criteria crucial for successfully presenting evidence in court. Executing the project without disrupting daily operations was a logistical feat. From the initial planning phase to final installation, every detail was carefully coordinated. Working closely together, Gerald Schön Elektro- & Sicherheitstechnik and the MAK’s internal security department analyzed the museum’s needs and developed a tailored solution. “Thanks to thorough planning and close coordination, we were able to complete the project with 100% planning reliability and zero complications,” explains Gerald Schön. Frequent exhibition changes With the modernisation of its security infrastructure, the MAK has taken a significant step toward the future. The video system integrates seamlessly with the museum’s historic and architectural features, ensuring reliable protection of valuable exhibits and a smooth, undisturbed experience for all visitors. “The ability to remotely adjust the camera angles has proven to be an invaluable benefit — especially with our high ceilings and the frequent exhibition changes,” emphasizes Peter Tampier, MSc, Head of Security at the MAK. The transition from “blurry images” to Ultra HD was executed smoothly thanks to the outstanding teamwork and deep expertise of all involved partners.

When Jogja National Museum needed to protect priceless artworks while maintaining visitor accessibility, they turned to a smart security solution. This story reveals how this intelligent security system transformed their operations, reducing response times from hours to minutes, and enhancing protection of modern masterpieces by artists such as Affandi and Bagong Kussudiardja. Quest for wide artwork protection The institution houses an impressive collection that includes masterpieces by contemporary painters like Affandi Jogja National Museum stands as a guardian of Indonesia's artistic heritage, welcoming over 100,000 visitors each year to experience the country's rich cultural legacy. The institution houses an impressive collection that includes masterpieces by contemporary painters like Affandi, Abas Alibasyah, and Bagong Kussudiardja. But as the institution’s reputation grew, and visitor numbers increased, the museum team recognized the need for a more comprehensive approach to artwork protection. As custodians of Indonesia's artistic treasures, they recognized the need to enhance the security of their valuable collections while maintaining an enjoyable experience for visitors. Safeguarding the nation's identity "As museum caretakers, we're not just preserving artworks—we're safeguarding the nation's identity," explained Arka Njela Tevua Lestavi, the Marketing Manager at Jogja National Museum. “But the challenges are real: how do we ensure these pieces remain intact, meaningful, and accessible for future generations?” The museum team wanted to establish a system that could provide consistent monitoring throughout their galleries, particularly during busy periods and special exhibitions. The system should also help staff respond more effectively to various situations while maintaining the welcoming atmosphere that visitors expect. The goal was to create an environment where cultural preservation and visitor accessibility could coexist seamlessly. Deploying an AI-powered protection system Jogja National Museum partnered with Hikvision to create a protective network throughout the museum To address these needs, Jogja National Museum partnered with Hikvision to create a protective network throughout the museum's gallery spaces.  Four 4 MP ColorVu with Smart Hybrid Light Fixed Bullet Network Cameras (DS-2CD1047G2H-LIUF(2.8mm)) and four 2 MP Smart Hybrid Light Fixed Turret Network Cameras (DS-2CD1321G2-LIUF/SL(2.8mm)) have been strategically placed across the exhibition areas. These cameras provide continuous, high-quality color imaging even in challenging lighting conditions. With the Smart Hybrid Light technology, the cameras maintain infrared illumination at night when the museum is closed and lights are turned off, until an event triggers color imaging to capture critical details. Built-in audio capabilities and alert systems The cameras also feature built-in audio capabilities and alert systems that allow security staff to provide guidance to visitors directly from the command center if necessary. At the heart of the system is an AcuSeek NVR (DS-7616NI-Q2). This uses sophisticated algorithms to distinguish between normal movement and activities that require attention. It can, for example, identify when someone approaches restricted areas or lingers too close to artworks, while intelligently filtering out routine activities like cleaning. Hikvision’s Guanlan large-scale AI models AcuSeek NVR utilizes massive parameter training and sample datasets to establish cross-modal Moreover, powered by Hikvision’s Guanlan large-scale AI models, the AcuSeek NVR utilizes massive parameter training and sample datasets to establish cross-modal text-image comprehension capabilities.  Museum staff uses the smart search functions, such as Target Search and Intrusion Event Search, to streamline incident reviews and improve response times. Improved protection; faster response; better service The implementation has brought significant improvements to the museum's daily operations and long-term preservation goals. The most immediate benefit has been enhanced protection for the artwork collection. Staff can now respond quickly and appropriately to various situations, whether it's guiding visitors away from restricted areas or addressing concerns before they escalate. Ms. Lestavi noted, “We now have a peace of mind we never had before. This intelligent technology respects cultural values. For us, it’s not just a tool. It’s the new guardian of Indonesia’s legacy.” System's intelligent features Video review processes that previously required over an hour can now be completed in just a few minutes The system's intelligent features have dramatically improved operational efficiency. Video review processes that previously required over an hour can now be completed in just a few minutes using the AcuSeek smart search functions.  This time savings allows staff to focus more attention on visitor services and collection care rather than lengthy manual reviews. Another valuable feature has been the system's ability to assist with visitor services. When guests misplace personal items during busy exhibitions, the smart search capabilities enable staff to quickly locate lost belongings. How AIoT can revolutionize cultural preservation Not long ago, security staff has successfully recovered a visitor's camera during a crowded exhibition by rapidly reviewing footage to identify where the item was left behind. Building on this success, Jogja National Museum plans to extend the solution to a three-story complex hosting the prestigious annual "Artjog" festival. The museum's transformation showcases how AIoT (AI-powered Internet of Things) can revolutionize cultural preservation, proving that technology and heritage protection create a powerful partnership for safeguarding artistic legacies.

Inaugurated on May 25, 1999, the Museo Antropológico de la Comunidad de Madrid began construction in 1987. It wasn't until ten years later, in 1997, that the decree establishing the museum was issued, thus formalizing the institution's existence. As part of the museum’s modernization, the client needed an SMD LED solution that includes a glass in front of it to avoid dead pixels and any possible damage or accidents caused by museum visitors. Dahua, together with Epsilon Media, provided an innovative solution that overcame these limitations and optimized the museum experience. Renovation of The Museum The Museo Antropológico de la Comunidad de Madrid was converted from the former Dominican Convent of the Mother of God, built in several phases between the 17th and 18th centuries. As an old establishment, the client wanted to renovate the installation step by step, with the first stage comprised of an LED wall in the main entrance. Their first idea was to install an SMD LED solution with a glass front in order to protect the LED wall and avoid issues with all visitors visiting the museum. Building such a solution is costly and may not be the right solution due to the lack of front-line maintenance. Flip COB Indoor Fine Pixel Pitch LED The Dahua Flip COB Indoor Fine Pixel Pitch LED offers mini flip Chips on Board (COB) technology Together with the Epsilon Media and the Dahua team, the museum evaluated the Dahua Flip COB Indoor Fine Pixel Pitch LED solution in person. After a deliberate discussion, the client agreed that it is the right solution for their facilities. The Dahua Flip COB Indoor Fine Pixel Pitch LED offers mini flip Chips on Board (COB) technology that enables full illumination and softer light without pixel particles, effectively combating digital visual fatigue. Key Features Another notable feature of this LED is its dustproof and anti-fingerprint surface that leaves no visible traces when touched It allows full front maintenance that makes disassembly and maintenance highly efficient. With the full control of the ink color parameters on the surface of the light board, the ink color at all angles is guaranteed to be uniform, which helps solve the industry’s issue regarding ink color differences in batches. Other benefits include high contrast of 10,000:1, energy-saving and power-saving capabilities (less than 75 watts per box, 40% lower than other SMD products), and 160° super wide viewing angle. Another notable feature of this LED is its dustproof and anti-fingerprint surface that leaves no visible traces when touched. It is also waterproof and moisture-proof, with a low rate of dead pixels and high hardness against knocks. Doesn’t Require Additional Glass Protection These features effectively meet the requirements of the client regarding additional protection against damage to the LED during operating hours. Dahua continues to drive technological innovation to improve the way people experience history. With the Dahua Flip COB Indoor Fine Pixel Pitch LED and the Quality Service Epsilon Media offered, the Museo Antropológico de la Comunidad de Madrid was able to install an LED wall without the need of additional glass protection, providing an exceptional digital display of historical images inside the museum while enhancing visitor experience and saving costs. Remarks From The Museum Director “With the video wall that Dahua installed for us, we were able to renovate the first unit that was originally there. This type of technology is significantly important in transmitting knowledge about the past. The overall collaboration was very satisfactory,” says Mr. Enrique Baquedano, Director of Museo Antropológico de la Comunidad de Madrid. “The Dahua team was always ready to help whenever we encountered any issue. What’s more, the LED wall is balanced and cohesive with the overall aesthetic of the museum, which is an added bonus,” concluded Mr Enrique.

Genetec Inc., a technology provider of unified security, public safety, operations, and business intelligence solutions, announced that the Yorkdale Shopping Center in Toronto, Canada, has unified its security operations based on Genetec™ Security Center,  Sipelia™, AutoVu™,  and Mission Control™. With the Genetec platform, the security team at Yorkdale has been able to enhance operational efficiency, better collaborate with local police, and take a more proactive security stance. Yorkdale Shopping Center With over two million square feet of retail space and 270 stores, Yorkdale Shopping Center offers the country’s largest collection of designer labels and luxury brands. Managed by Oxford Properties Group, it goes beyond shopping, offering visitors valet services, a museum-quality art collection, and 24/7 on-site security.  Breaking out of proprietary system limitations Additionally, having a closed security solution held them back from exploring new technologies With their proprietary video system and standalone access control solution, searching for information required the security operations team to navigate between the two systems, which slowed investigations and incident response. Additionally, having a closed security solution held them back from exploring new technologies such as cutting-edge cameras or system integrations.  Genetec™ Security Center and Omnicast™ The search for a new video management system (VMS) led them to Genetec™ Security Center and Omnicast™, which not only provided state-of-the-art video management, but unified video, access control, and data from other sensors into one system. The Genetec solutions enhanced the team's ability to manage security policies, monitor events, and run investigations. Since it is an open platform, Yorkdale can expand the system with new technology as it emerges. A comprehensive view of mall security With Security Center, we’re shaving valuable time from investigations and response" Since implementing the Security Center, the Yorkdale team has been able to significantly enhance operational efficiencies. If an incident is underway, operators can see what’s happening and act fast from one unified view.  “With Security Center, we’re shaving valuable time from investigations and response," said Luca Aiello, Security Manager at Oxford Properties. Enhanced guest experience “Our security operators can identify potential risks, retrieve critical information, and deploy on-foot officers faster within the shopping center." "Overall, we’ve become far more proactive and efficient in handling anything that comes up. That ensures we keep providing an exceptional guest experience.” Sipelia™ intercom module Sipelia allows them to initiate two-way conversations across 150 intercom stations Operators manage over 750 cameras, 500 access control readers, and 2000 cardholders using the Security Center. They’ve also deployed the Sipelia™ intercom module. Sipelia allows them to initiate two-way conversations across 150 intercom stations located in parking garages, entrances, and other areas. AutoVu™ ALPR system The team also added the AutoVu™ automatic license plate recognition (ALPR) system, the Genetec Mission Control™ decision management system, and other technologies within the platform. All video, data, and calls come back into a state-of-the-art command center, where security operators keep the shopping center running smoothly. Security managers can also use the Genetec Mobile app on their phones to check in on situations from anywhere in the mall. Operational efficiencies, enhancing public safety To streamline incident response, the Yorkdale team implemented Genetec Mission Control™ Ensuring security operators can quickly respond and resolve the issues is critical to maintaining a five-star shopping experience. To empower their operators and streamline incident response, the Yorkdale team implemented Genetec Mission Control™. The collaborative decision management system helps operators better understand unfolding events and guides them through the best course of action according to SOPs.  Proactive security approach Genetec AutoVu™ has been a key component in fostering a proactive security approach. With 52 AutoVu automatic license plate recognition (ALPR) cameras deployed, they’ve been able to extend security to their property’s perimeter, enhance vehicle-related investigations, and help serve the community. For example, if local police are searching for a vehicle of interest, Yorkdale can put that vehicle information into their AutoVu system, and if the vehicle comes onto their property, police are notified. Responsive to theft-related incidents As incidents of vehicle and/or retail theft rise, the AutoVu ALPR system has also become a deterrent As incidents of vehicle and/or retail theft rise, the AutoVu ALPR system has also become a deterrent. Said Bob Vounotripidis, Senior Operations Manager at Yorkdale Shopping Center, “Since implementing the AutoVu ALPR system, we’ve become significantly more responsive to theft-related incidents and investigations. Word has gotten out–Yorkdale is a property that takes security seriously, and the perpetrators will be caught.” Planning for future expansions The Yorkdale team is looking ahead to other technologies that can expand their security approach and system, such as deploying body-wearable technology and integrating video from those devices into the unified platform. They are also exploring using Genetec Clearance™ digital evidence management system to streamline evidence sharing with law enforcement. Said Aiello, “More shopping centers should be using Genetec Security center. This security platform not only helps our team operate more efficiently, but we’re also evolving our deployment using the best technologies out there.” 

ISC West (International Security Conference & Exposition), March 25–27, 2026, at The Venetian Expo in Las Vegas, is widely regarded as the most important event in the security industry. The yearly exhibition serves as the primary launchpad for new technology and as the central meeting point for global security professionals. We asked our Expert Panel Roundtable: What will be the big topics of discussion at ISC West 2026?

If recent physical security events are a guide, the topic of artificial intelligence (AI) will be everywhere at the upcoming ISC West 2025 exhibition in Las Vegas. Cybersecurity solutions are another core focus at today's physical security events, and ISC West will likely follow the trend. Attendees will also be looking for advancements in access control systems, including biometric technologies and integrated security platforms, among other hot topics. We asked our Expert Panel Roundtable: What will be the big topics of discussion at ISC West 2025?

There is a bright outlook for trade shows in 2024. In particular, ISC West has recently become the must-see event in the security marketplace. ISC West will take place April 9-12 at the Venetian Expo in Las Vegas. In addition to providing access to a wide range of technological innovations, the show also serves as a platform to introduce new products and services. As the industry counts down to the big exhibition, we asked this week’s Expert Panel Roundtable: What will be the big news at ISC West 2024?