Cyber security - Round table discussions

“Don’t try this at home.” It’s a common warning, but how does it apply to security systems? With today’s systems becoming easier to install, and with customers becoming more tech-savvy, there is a growing market for “do-it-yourself” or DIY home security systems. The trend also extends beyond the home security market: Business end users may also think they can forgo a professional installer and handle installation in-house. The customer may save money by...

Remarkable changes are happening in the video camera market for surveillance applications, including the emergence of lower-priced products that offer features that previously were only available at a much higher price point. Deflating prices of cameras are sometimes referred to as a “race to the bottom” – foreshadowing a market of low-cost cameras that all provide similar features. We asked this week’s Expert Panel Roundtable to comment on camera pricing trends and how c...

There’s a huge cloud hanging over the physical security market, but in a good way. Cloud-based systems, whether for video, access control or another category, are on the verge of taking the industry by storm. The benefits of that mythical “cloud” are well-known, or certainly well-touted, in the market. It’s almost as if the word “cloud” has become a buzzword that can mean different things, or at least whatever the customer wants it to mean (as long as they buy...

The world of politics, like the world of security, is an environment of constant change. But do changes in one have an impact on the other? Governments around the world are involved in buying a wide variety of physical security systems, so how those governments operate certainly affects how they spend money on security. But in a broader sense, governments (and the associated political forces at work) also impact how their citizens and those in the private sector view threats and, as a logical ex...

For many years, cybersecurity was the unmentioned elephant in the room. Possible vulnerability of IP-connected devices to a cyber-attack was seldom, if ever, mentioned, and even the most basic measures to prevent such an attack were not implemented. For the last couple of years, however, the physical security industry has begun talking more about cybersecurity, in some cases with an abounding enthusiasm typical of the newly-converted. Have our discussions sufficiently addressed the long-standing...

Hospitals and healthcare facilities are an important vertical sector in the physical security market. Protecting healthcare facilities is a rich opportunity to leverage the value of physical security systems that range from video to access control to newer location and asset protection systems. But understanding how technology can excel in the healthcare vertical requires that we first identify and understand what these institutions need. Therefore, we asked this week’s Expert Panel Roundt...

Meeting a customer’s expectations is a key component of success for any business, including the physical security market. However, understanding customers’ expectations is a big challenge, which is made even more difficult because those expectations are a moving target. We asked this week’s Expert Panel Roundtable: How are customer expectations changing in the physical security market? Their wide-ranging answers highlight elements from technology expectations to adaptability to...

As security industry buzzwords go, “convergence” is perhaps the best known and most pervasive. We have been hearing about convergence in our market for almost 20 years. We have heard it’s happening soon. We have heard it’s inevitable. And yet, for all the talk of convergence, it has sometimes seemed there has been more talk than action. We wanted to check in with our Expert Panel Roundtable and get their latest takes on this most enduring of industry buzzwords. We asked t...

Once again, ISC West has come and gone. The show continues to please exhibitors and attendees. Reviews are generally glowing and enthusiastic. For all its successes, however, there is a certain repetition from year to year – a lot of the same players, the same technology trends (not to mention the same venue every year, but who doesn’t like Vegas?) But even among the repetition, there is usually at least one element that is surprising. Perhaps it’s the unexpected elements that...

Lower equipment prices (with less margin) are one industry trend leading more integrators to seek out new sources of revenue. With margins shrinking on lucrative, but unpredictable, “project-based” business, integrators are looking for more revenue stability. One solution is recurring monthly revenue (RMR), which is already common in the related field of alarm monitoring. But where does RMR come from? Creating more RMR also requires that integrators change how they do business, from...

The minutes are counting down to one of the biggest security industry trade shows of the 2017 calendar. Expectations are high going into ISC West 2017 in Las Vegas: Last year’s show was very well attended and highlighted lots of new technologies. Looking ahead to this year’s show, we wanted to get the Expert Panel Roundtable’s take on what news will dominate the show. So we asked our panel: What do you expect to be the big news at ISC West 2017?

Open systems are great at providing freedom for end user customers. But does the term “open system” mean the same thing throughout the industry? In the bad old days before the introduction and broad acceptance of open systems, security vendors produced proprietary systems that used only their own hardware and software. This locked in a customer to a specific vendor’s product line, and if another vendor offered a better product, the only way to get it was to switch to that vendo...

The end of the year is a great time to reflect on what the security industry has accomplished and to look ahead. We invited our Expert Panel Roundtable to weigh in on what they expect looking forward to the new year. Most industry-watchers are familiar with the major trends, but how will those trends play out in 2017? Specifically, we asked this week’s Expert Panel Roundtable: What will be the biggest headlines for the security marketplace in 2017?

When a big security breach occurs, the phones start ringing at security companies, or so the expectation goes. The nature of security is that it takes a security breach, or even a high-profile tragedy, to convince managers of the need for security technology. When a school shooting occurs, schools take note. When terrorism strikes a soft target, other vulnerable institutions notice. Same for hospitals and airports and even nightclubs. When an event occurs, it gets attention that could translate...

IP network dependability matters in physical security and safety applications, given that a company’s assets and people are at risk. There have been strides in the areas of network dependability, fault-tolerance, reliability, and survivability. However, networks (or affordable ones, at any rate) still cannot ensure near-100 percent uptime, which is why system designers acknowledge and plan for the possibility of a network outage. We asked this week’s Expert Panel Roundtable: How can/...

Big security trends are driving change in the physical security market. We see change happening around us every day, and much of it is disruptive to the status quo. We asked this week’s Expert Panel Roundtable: What has caused the greatest disruption to the physical security market in the last 12 months?

It’s a challenging time for security integrators and installers. Equipment prices are going down (along with margins), and commoditization is wiping away what used to be the advantage of exclusively offering a top product brand. Integrators can continue to succeed by finding a way to move ahead of the pack – but how? We asked this week’s Expert Panel Roundtable: How should integrators/installers differentiate themselves or make themselves stand out in today’s market?

Ensuring privacy is often a concern for video surveillance systems, especially in situations where a system intended for “public” surveillance could somehow, perhaps inadvertently, view private areas or situations. The classic example is an apartment building whose windows are within the range of a video surveillance camera. How can you provide video surveillance without invading the privacy of the apartment dwellers? Integrators and end users often turn to technology for a solution....

The security market in the United States has been in a collective state of exhilaration since ISC West. The (possibly) unprecedented success of the big trade show has left us all feeling optimistic about the year ahead. Members of our Expert Panel Roundtable are joining the chorus of compliments for the show as they answer this week’s question: How successful was ISC West 2016? Did it meet your expectations?

Cities are increasingly connected using information and communication technologies, a trend often referred to as “smart cities.” In much the same way, “safe cities” initiatives are uniting businesses, city officials, law enforcement and other stakeholders in an effort to maximize the safety of businesses and citizens and to minimize theft and crime. Safe cities programs seek to leverage a variety of resources, including public-private partnerships, to make urban communiti...

Women in Security will be a focus at this year's ISC West in Las Vegas, including targeted conference sessions and the Women in Security Forum Breakfast on Friday, April 12. As a preview of the upcoming events, let's revisit an Expert Panel Roundtable on this subject. We asked: How is the role of women in the physical security market changing and expanding?

Terrorism is in the headlines all over the world. After any such incident, many of us in the physical security market find ourselves asking: What could we have done to prevent it? Assessing risk and preventing catastrophes before the fact are part of our market’s DNA; and yet, too often the random nature of terrorist attacks and their targeting of public places leave us unsure of anything anyone could have done. How can we translate the benefits of our industry’s products into real-w...

We hear that everything is going to the cloud – or is it? Security end users can be understandably confused by conflicting claims in the market from proponents of cloud-based or server-based systems. A number of major security companies are offering cloud video surveillance solutions apart from the traditional server-based systems. At the end of the day, how do you choose? What factors should be considered? We asked this week’s Expert Panel Roundtable: What factors should a customer...

Will 2016 see faster adoption of video analytics? Will cyber-security have more impact on physical security? Is the market likely to see greater use of cloud-based products and services? Will technology help to drive greater involvement by everyday citizens in public safety initiatives? Could the market focus shift from selling products to selling solutions?  We asked this week’s SourceSecurity.com Expert Panel to look ahead to 2016, and these were some of the surprises they see in o...

People using computers to surf the Internet is "so 20th century". Today, the big trend involves machines using the Internet to communicate, exchange and analyze data in what has widely become known of as the Internet of Things. Various security devices are among the IoT components, and how devices connect effectively using the Internet – even devices not related to security – will constitute a large part of the future business of security integrators and installers, whether in the re...

With more physical security systems using Internet protocol and being connected to the enterprise IT network, it’s not surprising that the corporate IT department is more involved than ever in the buying decision – for better or worse. Does the IT department bring valuable resources to the table, or are they an impediment to the sales and integration process? It’s not a new issue, but an increasingly important one as the industry changes. We asked this week’s Expert Panel...

More and more physical security systems are being hosted in the cloud. But are cloud-based security systems “safe?” It’s a question being posed by risk-averse security professionals all over the world, and one for which a clear, concise answer may be difficult to find. We decided to pose it to our Expert Panel.

This week’s Expert Panel revisits a classic question that has been around since the advent of IP video: Should an enterprise’s video system have its own network, or should it share the corporate network? Our panelists' responses reflect new IT trends, technology changes and shifting priorities that are impacting how the question is approached. Rising concerns about cyber-security (such as fears that video might provide a hacker entry into the enterprise system) are one new aspect. Ne...