Jose Saez has been appointed as Portico Safe’s new Project Manager to spearhead the company, Portico’s latest security offering. He joined the specialist provider of high quality, tailored guest services’ this summer, in order to lead Portico Safe, Portico’s security offering that is designed to complement existing front-of-house services, or become the singular point of welcome. Portico Safe Portico Safe facilitates guest arrival and departure journeys, with a soft, yet secure approach. From operations to training, compliance and governance, Jose Saez will oversee all security contracts and will be responsible for up-skilling Portico’s front of house colleagues, so they have the right tools and knowledge to thrive in the security industry. Jose Saez’s career in hospitality and facilities management has spanned more than 10 years, with over six years’ experience in operations roles. Prior to joining Portico, he was the Account Manager for CIS Security’s front of house division, overseeing the security firm’s front-of-house contracts. He managed a team of 70 employees, including SIA license receptionists, across a wide portfolio of London contracts, ranging from public sector to high-end corporate clients. Vast project management experience Portico is all about empowering people and I’m excited to support this in a security capacity for Portico Safe" Jose Saez also previously held account and project management positions with Mitie, a renowned facilities management and professional services company, and Rapport, a boutique provider of guest services. Jose Saez, the Project Manager for Portico Safe at Portico, said “Portico is all about empowering people and I’m excited to support this in a security capacity for Portico Safe.” Concierge experience with a security mindset He adds, “Portico’s front-of-house teams naturally have heightened awareness of people, impeccable attention to detail and dedication for delivering service excellence, so security awareness skills will be easy to teach and develop, with such a fantastic workforce. And that is our unique selling point, we provide a real concierge experience, with a security mindset built-in.” Paul Jackson, Managing Director at Portico, stated “As organizations return to the workplace Portico Safe will be fundamental in safeguarding people. Jose’s wealth of security experience and guest services expertise made him the natural choice for this role. We welcome Jose to the Portico family.” End-to-end security service Portico Safe will deliver an unrivalled blend of security protocol and guest service as one. With highly trained, SIA certified ‘Portico Security Operatives’ (PSO), the new offering will provide an end-to-end experience, a security service that can tackle security threats today and tomorrow while creating an inviting and engaging workplace.
Portico, the specialist provider of high-quality, tailored guest services, launches Portico Safe, its security offering designed to complement the existing front of house services or become the singular point of welcome. Portico Safe will facilitate guest arrival and departure journeys with a soft yet secure approach. Portico Safe will deliver an unrivaled blend of security protocol and service as one. With highly trained, SIA Licensed ‘Portico Security Operatives’ (PSO), the new offering will provide an end-to-end experience, a security service that can tackle today's and tomorrow’s security threats whilst creating an inviting and engaging workplace. Service-Focused professionals Paul Jackson, Managing Director, Portico comments, “We believe that service-focused professionals are the key to unlocking the arrival experience in the workplace - operatives that have the capability and desire to improve your experience to feel safe.” Portico Safe has been developed on the understanding that these needs are not in conflict" “There shouldn’t have to be a choice between safety and service. Portico Safe has been developed on the understanding that these needs are not in conflict with one another but in fact, one enhances the other and both are necessary to take security to new levels.” Maintaining situational awareness Portico’s new security solution will enhance the experience for building visitors, providing: Heightened attention and engagement with both visitors and the surrounding environment A seamless and personalized welcome whilst maintaining situational awareness Threat prevention and detection Excellent communication skills and conflict resolution Vigilance and proactive management of hazards and building health & safety First aid and fire marshal support Oversight of all site-based CCTV and key handling responsibilities Reassurance to those returning to the workplace while upholding building social distancing measures