ADI Global Distribution (ADI), a globally renowned wholesale distributor of security, AV and low-voltage products, has announced that it has released a new mobile app, to provide dealers with a fast and easy way to shop at ADI, from their mobile devices. Dealers can use the mobile app to search for products, check pricing and availability, place orders and manage their ADI account on-the-go. ADI App with facial and fingerprint recognition The new ADI App presents a modern design and offers advanced features to make it easy to access the industry's one of the largest selection of security, AV, and other low voltage products. With facial and fingerprint recognition, users can log into the ADI App in seconds and can expect faster loading times, improved navigation with clear messaging and product organization, and an updated navigation bar with visible links to products and services. Barcode scanning functionality Using barcode scanning functionality, customers can scan items to find detailed product information Using barcode scanning functionality, customers can scan items to find detailed product information and instantly check pricing and inventory levels. The simple checkout process allows users to choose local branch pickup or select the shipping option that fits their project timeline and budgets. The app makes it easy for customers to manage their ADI account and can take advantage of time-saving features to check order status, easily reorder past shipments and make product lists by project or customer. Transforming digital experience for customers “The release of our new app is the next step in our strategy to transform the customer's digital experience at ADI. And to help us get it right, we incorporated feedback from customers across the entire design and testing process, in order to improve the connected customer journey,” said Laura Phelan, Global Vice President of Digital Experience and Digital Branch at ADI Global Distribution. Laura Phelan adds, “The ADI App gives our customers a fast and convenient way to access the products, support and services they rely on from ADI.” New features and functionality In addition to ADI's complete product portfolio, the mobile app provides access to ADI's deals centers, monthly sales flyers, training and events, value-added services, and more. ADI will continue to add new features and functionality to the app and make it easier for dealers to shop at ADI. The new app is currently available for U.S. customers and can be searched as ADI US Mobile in the App Store and Google Play Store.
ADI Global Distribution, a wholesale distributor of security, AV and low-voltage products, announces it has launched new websites in the U.S., Canada and Puerto Rico to deliver an enhanced online shopping experience at ADI. The redesigned sites feature a simple user interface and improved navigation to make online browsing and purchasing seamless for dealers. ADI’s websites and e-commerce platform, known as the Digital Branch, gives customers access to the full range of products and services available at ADI. Faster loading times With a mobile-first design, the updated ADI sites feature clean, modern aesthetics that look good on all devices - from desktop to mobile. An updated navigation bar provides quick links to New Products, Services and Deals, and faster loading times offer more efficient browsing. To help deliver the best user experience to our customers, we incorporated their feedback" Customers can expect new sections highlighting best-selling categories and top brands, and clear messaging and product organization make it easy to shop online at ADI. “To help deliver the best user experience to our customers, we incorporated their feedback into the redesign of our sites,” said Laura Phelan, vice president of digital experience and digital branch at ADI. Adding new features and functionality “The website redesign is the first phase in our larger initiative to transform the customer’s digital experience at ADI. We’ll continue adding new features and functionality to our Digital Branch, and make it easier for dealers to access the products, services and support they need from ADI.” In a safe and convenient environment, registered customers are able to access and manage their accounts online. Users can log in directly from the homepage to place an order for pick up or delivery, view order history, check product availability and inventory levels, view pricing, explore shipping options and more. Additionally, the ADI monthly sales flyer is now interactive online. After logging in, customers can click on products in the flyer to see promotional pricing, view details and add products to lists for future purchase.