Gary Trotter

The renowned intelligent video redaction tool, Pixelate by Ocucon, has been updated with a range of AI features that makes protecting members of the public in CCTV footage quicker and easier, while giving more control to the end-user. Pixelate 3 with auto-detection Pixelate 3 has introduced auto-detection and additional functionality, such as a zoom in/out ability, as well as improving on the existing ground-breaking features of this web-based software, including: GDPR compliance – Including auditable log of video redaction and UK processed data Intelligent automated redaction – Built on AI, this feature quickly blurs out individuals Suitable for all types of camera footage, including body-worn cameras Quick upload via easy-to-use web-based portal with new, updated user dashboard Significantly reduced redaction time compared to manual video redaction methods Intelligent video redaction service The update has come as the demand for subject access requests for CCTV footage is set to increase, with the general public’s awareness of GDPR laws continuing to rise. Any member of the public can request footage of themselves, however other individuals featured in the footage must be concealed, blurred, or pixelated to hide their identity. Whereas existing outsourced redaction services are time consuming and costly, Ocucon’s intelligent video redaction service allows users to quickly redact CCTV files via Pixelate’s secure web-based portal for a fraction of the cost, with monthly subscriptions starting from as little as £20 per month. Deploying AI technology Gary Trotter, Co-Founder and CEO of Ocucon said, “We are proud to launch this latest version of Pixelate. After listening to feedback from our clients, the team has worked tirelessly to create a smoother, quicker, and easier experience for users to redact people and sensitive information in CCTV footage.” Ocucon is currently delivering a number of confidential pilots for major supermarkets and retail chains He adds, “Pixelate truly is unique in its offering and Ocucon continues to research and develop AI technology that will only make GDPR compliance even easier and smarter in the future.” Cloud-based storage and retrieval platform Since its launch in 2018, Pixelate has redacted over 8,500 faces in 1,429 minutes of footage across 367 different videos. Customers who already use Ocucon’s powerful, cloud-based storage and retrieval platform also have full access to Ocucon Pixelate and can select video clips to redact from within the cloud. Recognized by top business awards for its digital technology innovation, Ocucon combines intelligent data analytics with the facility to store, analyze and retrieve unlimited amounts of HD video surveillance footage from within the Ocucon cloud-based portal. Since its launch, Ocucon has seen significant interest in both the UK and US, and is currently delivering a number of confidential pilots for major supermarkets and retail chains.

Some time ago Occupi by Ocucon didn’t exist. In that time, the retail technology company has worked tirelessly to enable retailers to comply with social distancing guidelines, whilst keeping their productivity high, and shoppers’ queuing times as low as possible. Occupi by Ocucon uses technology embedded in door mounted video cameras to coordinate and control the flow of shoppers both in and out of retail stores. Aldi launched Occupi ‘traffic light’ After securing business from nearly 1,500 stores, Ocucon is surveying a market opportunity in the UK of billions. And the US, which is worth an estimated £5 billion, looks set to follow. Earlier Aldi launched the new Occupi ‘traffic light’ system in stores across the UK and Ireland in the supermarket chain’s latest measure to keep customers and their staff as safe as possible during the ongoing pandemic. Already another 150 retail multiples have contacted Ocucon in a desperate rush to place orders as crowds head to their newly re-opened stores. Authorizing entry to shops Far more than a people counting system, the technology is capable of marshaling shoppers into groups as it authorizes and allows entry into the store, ensuring social distancing can be followed inside. This means opening stores can accelerate the entry of shoppers in the morning before moving onto a one person out one person in strategy. The automatic shop doors will only open when the signage permits entry and the number of customers allowed in the store at any one time will be calculated based on the shop’s size and social distancing requirements – allowing people to remain two meters apart at all times. More than just people counting The system can also control the number of shoppers in a store at any one time and its deep learning algorithm is constantly analyzing so it knows how many people are in store at any given time which it compares with entry and departure numbers. This results in unparalleled accuracy – something that can’t be achieved by basic in-out people counting products. Occupi by Ocucon is working with ASSA ABLOY, the UK’s supplier of physical door controls (locks, door entry and closure systems) to the retail sector, and Videcon, the UK’s manufacturer of specialist CCTV camera systems and related technologies. Solution for retail industry Gary Trotter, Ocucon’s Founder and CEO said, “We pioneered the development of Occupi by Ocucon by working together with Aldi and ASSA ABLOY. I can’t think of a time when two entirely separate, but world organizations, would throw their collective weight behind the development of a concept like this in such a short time.” He continued, “We are in the midst of an ongoing pandemic and there was an incredible spirit of collaboration and innovation in the way everyone came together. We were lucky to have a client in Aldi who asked us for help and lucky to have the technological expertise and partners to help us deliver what I believe is a truly ground breaking solution for retailers.”

Video surveillance company Ocucon launches a new technology that cleverly monitors the number of people going in and out of a store, automatically shutting the entrance when the occupancy threshold is met. Occupi by Ocucon is a response to a growing need for controlled entry to retail stores during the COVID-19 pandemic. Social distancing has meant many retailers are spending thousands of pounds a week per store on extra security personnel to manage store entrances and exits. Occupi by Ocucon presents an opportunity for retailers to save millions of pounds per year and provides a return on investment that can be achieved within weeks. Deep learning technology The technology works on an automated traffic light system. Managers can set a maximum number of customers in their store, and when that is met, the traffic light system, visible to customers, at the entrance will turn red and the automatic doors will not open. Using Deep Learning technology to identify people and count them entering and exiting the store, the system allows for a fully-automated, unmanned control over the store occupancy level. Ocucon are providing a ‘Rapid Deployment’ solution that will be easy to install and configure. Occupi is controlled through a remote connection via the cloud, which allows individual store managers to change the occupancy level at any time, to respond to events on site and control the flow of customers. Signage will be provided to inform customers of the store and make them aware of how the system works. Guided installation process Our guided installation process means that Occupi will be remotely configured, monitored and controlled" Gary Trotter, Co-Founder of Ocucon, says, “I am thrilled to bring a truly innovative and beneficial product like Occupi by Ocucon to the market during this difficult time. We know that the crowd control measures in place in stores around the country will not go away any time soon, so this newly developed technology will help both customers and staff stay safe by adhering to social distancing guidelines, as well as helping save retailers millions of pounds for years to come.” “It is our goal to help retailers in these challenging times to reduce costs and improve customer safety. Our guided installation process means that Occupi will be remotely configured, monitored and controlled so managers can instantly set occupancy levels and start saving money straight away.” Crowd control measures The technology will be welcomed by retailers in the UK as they continue to manage the sale of food and essential supplies to the public while keeping customers and staff safe. Most stores that are still trading have crowd control measures in place, mainly in the form of manned entrances and exits, which increases the costs for retailers. Occupi by Ocucon will reduce the need for staff to maintain access to the store, thus removing human error from occupancy levels. Occupi by Ocucon is available now.

Technology company Ocucon has developed a lighter version of their VSaaS product, Cloud by Ocucon, allowing retailers to now benefit from innovative cloud technology for a select number of cameras. Cirrus Cloud by Ocucon is a lightweight, highly flexible version of Cloud by Ocucon. It will have all the features of its bigger brother but, in response to retailer demand, it has been optimized to work in a modular fashion for up to eight cameras per store. In-store surveillance and storage Research conducted by the company found that 99% of incidents were caught by just a third of all cameras in a typical retail outlet. This means that on average just eight cameras caught the ‘sweet spot’ of incidents. Cirrus Cloud by Ocucon provides an in-store surveillance and storage service in HD, captured continuously over a 24/7 period, in the cloud for up to eight cameras per store. We see this as an opportunity to introduce our ground-breaking technology to an increased variety of clients" The service will also provide an incident and case management reporting tool that will enable easy access, analysis and retrieval of incidents. Gary Trotter, Co-Founder of Ocucon said: “We are always listening to feedback from our clients and we realized that by re-investing in new technology, we could offer this exciting new product to suit a wider range of retailers and their needs." Easy access surveillance storage "Cirrus Cloud works in a modular fashion, so that we can ensure that the footage from those ‘sweet spot’ cameras can be easily stored, analyzed and retrieved. We see this as an opportunity to introduce our ground-breaking technology to an increased variety of clients both on a national and international scale.” Ocucon developed Cloud by Ocucon, their unlimited VSaaS system to address the need for easy access surveillance storage, to avoid fraudulent cases of slips, trips and falls – currently estimated to cost retailers £800m a year. The technology removes physical limitations on the amount of surveillance footage an organization can save. Delivering a powerful, cloud-based storage and retrieval platform, Ocucon provides the facility to store, analyze and retrieve unlimited amounts of video surveillance footage from within the Ocucon portal.

The world's first fully managed Video Surveillance as a Service (VSaaS) system - Ocucon - has announced that it will provide a free CCTV hardware upgrade for customers of its cloud-based storage as it launches a first-of-its-kind zero capital expenditure model. Breaking new ground in surveillance technology, Ocucon delivers a powerful, cloud-based storage and retrieval platform, combining intelligent data analytics with the facility to store, analyze and retrieve unlimited amounts of HD video surveillance footage from within the Ocucon portal. We’re now able to offer customers the benefits of new CCTV hardware alongside our industry-leading cloud storage"In an industry first, the surveillance technology start-up has announced that customers of its standard cloud-based storage package will now be able to upgrade their CCTV infrastructure at no additional cost. With Ocucon already in talks with 6 out of 10 of the largest retailers in the world, the new business model is expected to further increase demand. Removing Hardware Costs Completely Ocucon Co-Founder Gary Trotter commented: “Whereas some SaaS providers talk about removing upfront costs for hardware but add these in elsewhere, our new Ocucon business model removes hardware costs completely. From the outset, Ocucon’s aim has been to break new grounds in surveillance technology and revolutionise the way in which businesses and organizations record, store and access their CCTV footage. “We know that many businesses are struggling with legacy CCTV systems that are costly to replace and prevent them from utilizing industry-leading software and analytics. By working closely with our partners and reimagining the typical surveillance business model, we’re now able to offer customers the benefits of new CCTV hardware alongside our industry-leading cloud storage, with zero capital expenditure from the customer.” Defending Against Fraudulent Cases Of Slips Ocucon’s innovative pixelation service delivers intelligent cloud-based video redaction tools for GDPR complianceLaunched in October 2017, Ocucon’s award-winning technology revolutionizes the ability of businesses to defend against fraudulent cases of slips, trips and falls – currently estimated to cost the UK economy alone more than £800 million a year – by removing physical limitations on the amount of surveillance footage an organization can save. Since its launch, Ocucon has seen significant interest in both the UK and US and has been recognized by leading UK business awards for its digital technology innovation. Last year, the North East-based firm also launched Ocucon Pixelate. Harnessing the power of artificial intelligence and machine learning, Ocucon’s innovative pixelation service delivers intelligent cloud-based video redaction tools for General Data Protection Regulation (GDPR) compliance. Ocucon recently announced that Pixelate will be launching automatic full body redaction as part of a second generation roll out of its intuitive web-based software. The pioneering new technology will allow users to simply select the people they do not wish to pixelate before footage is automatically redacted in a matter of seconds.

Ocucon’s intelligent video redaction service - Ocucon Pixelate - is set to drastically reduce the cost of CCTV GDPR compliance with the launch of new automatic full body video redaction. Part of a second generation roll out of Ocucon Pixelate’s intuitive web-based software, the introduction of the pioneering full body redaction technology will allow users to simply select the people they do not wish to pixelate before footage is automatically redacted in a matter of seconds. In addition, a new user-friendly manual redaction tool will allow additional features, such as car registration numbers or credit card details to be redacted quickly and easily. Users of Ocucon Pixelate will also notice a new look and feel to the web-based portal as part of the roll out of its intuitive second-generation software. Residential Security Market Ocucon Pixelate is partnering with Videcon, its main UK distributor, to exhibit at the event and can be found on stand SE50 The new automatic full body redaction functionality will be unveiled at The Security Event, a major new exhibition for the commercial and residential security market at The NEC Birmingham from 9th – 11th April 2019. Ocucon Pixelate is partnering with Videcon, its main UK distributor, to exhibit at the event and can be found on stand SE50. The second generation Ocucon Pixelate software will also be exhibited at Retail Risk London, the risk management and loss prevention event for the retail industry on the 11th April 2019; Security TWENTY 19 in Glasgow on the 30th April 2019; and the Retail Industry Leaders Association (RILA) Retail Asset Protection Conference 2019 in Denver, Colorado from the 5th – 8th May 2019. Harnessing the power of artificial intelligence and machine learning, Ocucon’s innovative pixelation service delivers intelligent cloud-based video redaction tools for General Data Protection Regulation (GDPR) compliance. Outsourced Redaction Services Whereas traditional outsourced redaction services are time consuming and costly, Ocucon Pixelate allows users to quickly upload and redact CCTV files via a secure web-based portal for a fraction of the cost, with monthly subscriptions starting from as little as £20 per month. Ocucon Co-Founder, Gary Trotter, commented: “Many businesses and organizations don’t realize that if they record and store CCTV footage they could be subject to costly subject access requests. Tougher restrictions around personal data following the introduction of GDPR, can result in organizations needing to pixelate significant amounts of footage and the cost of outsourcing this can be extremely high. Our cost-effective, web-based service, Ocucon Pixelate, already allows organizations to quickly and easily upload and redact video footage and with the introduction of a first-of-its-kind full body redaction functionality, we’re yet again setting a new standard in surveillance technology as the most intuitive and cost effective video redaction service on the market.” Ocucon Pixelate’s Key Features Pixelate’s innovative software is already used by a number of grocery retailers Originally launched in 2018, Pixelate’s innovative software is already used by a number of grocery retailers, high-street retail and food chains, local authorities and major transport providers. The introduction of the new functionality is expected to drive further demand. Ocucon Pixelate’s key features include: GDPR compliance – including auditable log of video redaction and UK processed data Intelligent automated redaction - select the people you want to pixelate Quick upload via easy-to-use web-based portal Suitable for all types of camera footage, including body-worn cameras Avoidance of high costs associated with traditional outsourcing of video redaction Significantly reduced redaction time compared to manual video redaction methods End-to-end advanced encryption of all footage and secure user access control via multi-factor authentication Intelligent Data Analytics Customers who already use Ocucon’s powerful, cloud-based storage and retrieval platform also have full access to Ocucon Pixelate and can select video clips to redact from within the cloud. Recognized by business awards for its digital technology innovation, Ocucon combines intelligent data analytics with the facility to store, analyze and retrieve unlimited amounts of HD video surveillance footage from within the Ocucon cloud-based portal. Since its launch Ocucon has seen significant interest in both the UK and US and is currently delivering a number of confidential pilots for supermarkets and retail chains.

The world’s first Video Surveillance as a Service (VSaaS) system – Ocucon – has strengthened its senior team with the appointment of Brand L. Elverston, former Director of Asset Protection Strategic Initiatives at Walmart, as a consultant to the business. Breaking new ground in surveillance technology, Ocucon delivers a powerful, cloud-based storage and retrieval platform, combining intelligent data analytics with the facility to store, analyze and retrieve unlimited amounts of HD video surveillance footage from within the Ocucon portal. It is the first technology of its kind to offer unlimited cloud-based storage as a service. Ocucon Pixelate harnesses the power of AI and machine learning to deliver an intelligent and cost-effective video redaction tool that can be used with all forms of camera footageAI-powered video redaction tool The North East-based firm also recently launched Ocucon Pixelate. Developed in partnership with Google, the new product harnesses the power of AI and machine learning to deliver an intelligent and cost-effective video redaction tool that can be used with all forms of camera footage. Founder of Elverston, LLC, Brand is an industry-leader in innovative consultative services. In joining Ocucon, he brings a wealth of experience in retail technologies and programmes not only focused in the loss prevention and asset protection industry, but also aiding the overall customer shopping experience. In his new role, Brand will be responsible for Ocucon’s business development and growth, offering strategic advice and assisting in the development and delivery of Ocucon’s new services.  Exhibiting at NRF Protect 2018 Brand Elverston, commented: “As a market leader in surveillance technology, I’ve been following Ocucon’s journey since its launch last year. It has grown from strength to strength and I am very much looking forward to coming on board as a consultant to the business. With my specialist experience and broad range of business contacts, I believe I can help support and elevate Ocucon’s continued growth.” The announcement comes as Ocucon prepares to exhibit at the upcoming NRF (National Retail Federation) Protect 2018 Loss Prevention Conference and EXPO, where Brand will make his debut with the company. Ocucon will be joining leading IT service management company, Telaid at the event which is taking place this month from 11 – 13 June in Dallas, Texas. Brand’s experience with major retail technologies will be an invaluable asset for the business within the US market" Unlimited storage of surveillance footage Gary Trotter, Co-Founder of Ocucon commented: “Brand’s experience with major retail technologies will be an invaluable asset for the business within the US market. The NRF Protect 2018 show later this month will be a great introduction to the business and we’re very much looking forward to seeing what the future has in store with Brand on board in our growing team.” Launched in October 2017, Ocucon is set to revolutionise the ability of businesses to defend against fraudulent cases of slips, trips and falls – currently estimated to cost the UK economy alone more than £800 million a year – by removing physical limitations on the amount of surveillance footage an organization can save. Ocucon is expected to be of interest to any organization capturing significant amounts of CCTV data, and since its launch has seen significant interest from both UK and US supermarkets and retail chains.

The world’s first Video Surveillance as a Service (VSaaS) system – Ocucon – has been invited to join Telaid in exhibiting at the NRF Protect 2018 Conference and Expo, the global loss prevention conference, which is being held in Dallas, Texas in June 2018. The move comes as the two firms confirm they are exploring a potential partnership for Telaid to introduce the innovative new start-up to its global customer base. Breaking new ground in surveillance technology, Ocucon delivers a powerful, cloud-based storage and retrieval platform, combining intelligent data analytics with the facility to store, analyze and retrieve unlimited amounts of HD video surveillance footage from within the Ocucon portal. It is the first technology of its kind to offer unlimited cloud-based storage as a service. Developed in partnership with Google, Ocucon Pixelate harnesses the power of AI and machine learning to deliver an intelligent and cost-effective video redaction tool Intelligent Video Redaction Tool The UK-based firm also recently launched Ocucon Pixelate. Developed in partnership with Google, the new product harnesses the power of AI and machine learning to deliver an intelligent and cost-effective video redaction tool that can be used with all forms of camera footage. Scott Patsiga, Visionary & President at Telaid commented: “When first introduced to Ocucon, we were particularly impressed by the easy-to-use portal and the platform’s extensive data storage options – something we haven’t seen before in the industry. As a market leader in providing businesses with pioneering technology solutions, we’re delighted that Ocucon is going to be joining us at NRF Protect in June and are looking forward to introducing the platform to prospective clients alongside our existing services”. Expanding Business In US Operating for over 35 years, Telaid is one of the most established and respected IT service lifecyle companies in the US. With an enviable client portfolio that includes large retailers, logistics, finance and healthcare organizations, Telaid prides itself on partnering with world leading manufacturers, innovators and developers to offer its customers the latest in CCTV, and physical security technology. Telaid is one of the leading technology service and support companies in the US" Ocucon Co-Founder and CEO, Gary Trotter, commented: “Telaid is one of the leading technology service and support companies in the US. Having the opportunity to exhibit with them and be introduced to a number of their customers and potential customers is a great opportunity for our US business development plans. Since our launch in October we have been approached by a number of major retailers in North America and talks are at an advanced stage. We’re anticipating we will be signing our first US-based customers for a pilot in just a matter of weeks and also expect to be able to announce a number of significant industry announcements very soon.” Removing Limitations On Saving Surveillance Footage Launched in October 2017, Ocucon is set to revolutionise the ability of businesses to defend against fraudulent cases of slips, trips and falls – currently estimated to cost the UK economy alone more than £800 million a year – by removing physical limitations on the amount of surveillance footage an organization can save. Ocucon is expected to be of interest to any organization capturing significant amounts of CCTV data, and since its launch has seen significant interest from both UK and US supermarkets and retail chains.

The world’s first Video Surveillance as a Service (VSaaS) platform – Ocucon – has bolstered its senior team with the appointment of Anthony King, formerly of King Security Systems, as a consultant to the business. Breaking new ground in surveillance technology, Ocucon delivers a powerful, cloud-based storage and retrieval platform, combining intelligent data analytics with the facility to store, analyze and retrieve unlimited amounts of HD video surveillance footage from within the Ocucon portal. It is the first technology of its kind to offer unlimited cloud-based storage as a service. Anthony will be responsible for Ocucon’s business development, growth and supporting the management team in its strategy and the development of Ocucon’s new services Veteran In Security Industry With over 30 years in the security industry, Anthony King brings with him a wealth of experience and business contacts. Formerly Managing Director of Kings Security Systems, one of the UK’s leading security firms, Anthony helped pioneer/ secure contracts with Co-op, Morrisons and DixonsCarphone Warehouse. In his new role, Anthony will be responsible for Ocucon’s business development, growth and supporting the management team in its strategy and the development of Ocucon’s new services. Anthony King commented: “I am incredibly excited to be coming on board as a consultant to Ocucon. As the world’s first VSaaS platform, Ocucon is truly breaking new grounds in surveillance technology and gained an enviable reputation since its launch only last year. This is the prime time to be joining the company and I look forward to working with the team to support its continued growth.” Ocucon is exhibiting at the upcoming Retail Risk exhibition in London where it will be announcing a new product that will assist organizations with GDPR compliance Assisting Organizations With GDPR Compliance Gary Trotter, Co-Founder of Ocucon commented: “Anthony brings a wealth of experience to Ocucon, together with a vast network of contacts across the UK. His broad experience and enthusiasm for technology and innovative security solutions will help support our product development and further strengthen the Company's position within the UK market.” The North East based firm is preparing to exhibit at the upcoming Retail Risk exhibition in London on the 26th April where it will be announcing a new product that will assist organizations with GDPR compliance. Launched in October 2017, Ocucon is set to revolutionise the ability of UK businesses to defend against fraudulent cases of slips, trips and falls – currently estimated to cost the UK economy more than £800 million a year – by removing physical limitations on the amount of surveillance footage an organization can save. Ocucon is expected to be of interest to any organization capturing significant amounts of CCTV data, such as retailers, transport hubs or local authorities.

The world’s first Video Surveillance as a Service (VSaaS) platform – Ocucon – is set to launch an innovative new video pixelation service. Developed in partnership with Google, Ocucon Pixelate harnesses the power of artificial intelligence to deliver the first of its kind, intelligent video redaction tool for General Data Protection Regulation (GDPR) compliance. Existing video redaction software, that manually redacts images, can prove extremely costly and time intensive Ocucon Pixelate Suitable for all forms of camera footage including body cameras, the web-based software uniquely enables users to select the faces they wish to pixelate. Existing video redaction software, that manually redacts images, can prove extremely costly and time intensive. Meanwhile, newer automated, cloud-based technologies have been known to be unreliable, particularly on shaky body-cam footage and are unable to exclude individual faces. With the introduction of GDPR in May of this year, the need for video redaction software will increase as organizations seek to abide by tougher restrictions on how they process and store identifying personal data, including data contained within CCTV or other security footage. As a result, the new Pixelate service is expected to be of interest to a wide range of organizations including large retailers, property management firms and large corporations, airports and transport hubs, hospitals, universities, local authorities and police forces. GDPR compliance – including auditable log of video redaction and UK processed data Ocucon Pixelate’s key features include: GDPR compliance – including auditable log of video redaction and UK processed data Intelligent automated redaction - select the faces you want to pixelate Suitable for all types of camera footage, including body-worn cameras Quick upload via easy-to-use web-based portal Significantly reduced redaction time compared to manual video redaction methods End-to-end advanced encryption of all footage and secure user access control via multi-factor authentication Ocucon’s Pixelate product is the first of its kind – utilising artificial intelligence and genuine machine learning - to provide intelligent cost effective, cloud-based video redaction GDPR Compliant and AI Ocucon’s Pixelate product is the first of its kind – utilising artificial intelligence and genuine machine learning - to provide intelligent cost effective, cloud-based video redaction" Ocucon Co-Founder, Gary Trotter, commented: “With the introduction of GDPR, the penalties for organizations who reveal identifying data – whether intentionally or inadvertently – are set to increase significantly, with fines up to €20 million or 4 percent of annual global turnover (whichever is greatest). Images or clips of footage from CCTV footage can reveal large amounts of personal data, from credit card numbers to car number plates. Whereas existing redaction services can prove very costly or unreliable, Ocucon’s Pixelate product is the first of its kind – utilizing artificial intelligence and genuine machine learning - to provide intelligent cost effective, cloud-based video redaction that is capable of redacting other forms of data, not just faces.” Users of Pixelate will be able to upload CCTV footage to Ocucon’s secure web-based portal and download redacted files within a matter of minutes Users of Pixelate will be able to upload CCTV footage to Ocucon’s secure web-based portal and download redacted files within a matter of minutes. Existing customers who already use Ocucon’s powerful, cloud-based storage and retrieval platform to store their CCTV footage will have full access to the pixelation tool and will able to select video clips to redact from within the cloud. Cloud-based Storage Launched in October 2017, Ocucon delivers a powerful, cloud-based storage and retrieval platform, combining intelligent data analytics with the facility to store, analyze and retrieve unlimited amounts of HD video surveillance footage from within the Ocucon portal. The technology is set to revolutionize the ability of UK businesses to defend against fraudulent cases of slips, trips and falls - currently estimated to cost the UK economy more than £800 million a year – by removing physical limitations on the amount of surveillance footage an organization can save. Ocucon is already generating significant interest among large retail and grocery chains and the North East firm recently announced that it is being piloted by a number of globally renowned retailers both in the UK and US.

The system utilizes flatscreen television monitors, a mobile tablet and advanced analog HD CCTV technology Sunderland-based CCTV specialist, Hadrian Technology, have teamed up with Durham’s renowned Bells fish restaurant and takeaway to create a unique customer service solution. Table Monitoring To Improve Customer Service The pioneering system utilizes flatscreen television monitors, a mobile tablet and advanced high definition technology. With the ability to zoom in on any table at the touch of a finger, staff can easily observe the restaurant and remain instantly aware of customer needs. Overlooking Durham’s ancient market square, the listed building has a complex layout spanning three floors, meaning it was previously impossible to see all tables at once. Despite there being a total of 18 restaurant workers and seven takeaway staff, restaurant manager Julia Abbott felt more could be done to improve service. It was in conversation with Gary Trotter who runs Hadrian Technology, that the innovative solution was formed. Gary suggested that CCTV, despite being known for security, could actually be used to improve customer service. Placed at the entrance to the restaurant, a flatscreen TV featuring pinch zoom technology allows staff to zoom in on tables, checking whether plates and cups are empty, while a flatscreen TV located in the admin office and a mobile tablet which can be used off-site allow the manager to provide support to staff at all times. Hugely Beneficial To Business Julia Abbott says, “We are delighted with the CCTV system. Without this technology it’s almost impossible to monitor all tables at once. Our customer service is now more efficient than ever before and the system allows for more sittings throughout the day. It’s a huge benefit to the business, our staff and the customers simultaneously.” "The use of CCTV technology in the hospitality sector can hugely improve service levels and staff experience", says Gary Trotter, Co-founder, Hadrian Technology  “It’s especially useful when a queuing customer requests a particular table, such as our most popular one overlooking the market square. Rather than running upstairs to check, our staff can now use the pinch zoom technology to give our customer an immediate answer. She said, “With staff having the freedom to view tables from afar, the dining experience is a lot more intimate too. The restaurant frequently hosts private functions, and the innovative system allows parties to feel as though they have the place to themselves.” Analog Based High Definition Camera System Hadrian Technology’s Gary Trotter says, “The use of CCTV technology in the hospitality sector can hugely improve service levels and staff experience. This system means the team can instantly see where they are required and where they are able to seat customers – they can virtually be in multiple places at once.” He said, “The revolutionary technology uses an analog based, high definition camera system known as AHD. The new cameras are the first to be able to offer crystal clear video transmission over traditional 75-3 coaxial cable for distance runs of up to 500 meters. “This means it uses old coaxial cables and converts digital camera signals, allowing them to run over previously installed CCTV networks. This solved the problem of having to rip up floor boards and hack off plaster in what is a listed building in order to find the route of previously installed cabling.” Julia added, “The benefits of the technology are endless; it has even had a positive impact on happiness levels – and not just for the customers who receive an improved service. Our staff are safe in the knowledge that their colleagues can see them at all times, so if they need extra support, they can rest assured it will be on its way, and if they are busy talking to a customer they don’t need to worry about their colleagues wondering where they are. It has gone down well with absolutely everybody involved.”