RTI, a global pioneer in control and automation, announced the promotion of Vincent Bova to the position of Director of Dealer Experience. Bova has earned the new role by ensuring an exceptional experience for the company's dealers through robust training programs, superior technical support, and project design assistance. Bova has extensive experience in the CI industry, having owned an integration business for over 12 years, where, in addition to doing installations of his own, he became a programming resource for other dealers. Joining RTI in 2017 as the Dealer Experience Manager for the Eastern region, Bova was instrumental in developing the new RTIXCEL training program, including a state-of-the-art online learning management system, online webinars, and the successful three-day headquarter training. "With his extensive knowledge of the CI industry and passion for supporting dealers, it's no surprise that Vincent has made a huge impact at RTI since joining our team," said Ed McConaghay, CEO, RTI. "His contributions to our Dealer Experience initiative and RTIXCEL training program have been invaluable to their success, and we're thrilled to recognize his leadership with this promotion to Director of Dealer Experience."
RTI, a control and automation manufacturer for residential and commercial settings, announced its product lineup for Integrated Systems Europe (ISE) 2019, taking place Feb. 5-8 in Amsterdam. In Stand 1-N85, the company will be showcasing media distribution and collaboration solutions for classrooms, lecture halls, and meeting spaces, including the new VXU-SC video conferencing system. Products On Display In addition, the company's Miravue VIP-1 video-over-IP system and VMS-741 multiviewer will be on display, as well as sleek new handheld and touchpanel control interfaces. The RTI Miravue VIP-1 video-over-IP transceiver acts as a transmitter and receiver in one versatile device"Last year at ISE, we introduced a line of AV products to give dealers a comprehensive, end-to-end solution for automating commercial environments," said Ed McConaghay, CEO of RTI. "In the year since, we've taken that momentum and channelled it into developing an array of powerful new solutions for collaboration, AV distribution, and monitoring. Our presence in the commercial space only continues to grow and we can't wait to show off our latest developments in Amsterdam this year." Software-Based Conferencing Solutions Making its debut at ISE 2019, the VXU-SC video conferencing system enables simple and cost-effective collaboration, allowing multiple users to interact easily with software-based conferencing solutions such as Microsoft Skype, Cisco WebEx, and Citrix GoToMeetings. In addition to support for video content from a wide range of devices, USB sharing also enables control from any connected PC, laptop, and interactive display, and allows inexpensive webcams and microphones to be utilized. Additional commercial solutions on display will include the VMS-741 multiviewer, which features seven video inputs, 4K video output, and can be configured for viewing up to four sources simultaneously on one display. The T4x sets the standard in wireless control with advanced features, including grip sensors, Wi-Fi, dual RF, and more The RTI Miravue VIP-1 video-over-IP transceiver acts as a transmitter and receiver in one versatile device. Dramatically reducing cabling and installation time, the system enables powerful, scalable AV distribution over both wired and wireless Ethernet networking. In addition, network video streams from IP cameras may be viewed without the need for additional equipment. T4x Remote Control Handheld interfaces on display will include RTI's T4x flagship remote control, which is perfectly suited for any contemporary environment. Its sleek, sophisticated design offers superb ergonomics, a high-resolution 4-inch capacitive touchscreen, and fully programmable soft-touch buttons. The T4x sets the standard in wireless control with advanced features, including grip sensors, Wi-Fi, dual RF, and more. Highlighted touchpanel controllers will include the KA8 and KA11, which feature fully customisable 8-inch or 11.6-inch widescreen high-resolution LCD displays with integrated capacitive touchscreens. The sleek devices are easily wall-mounted or can be used with an accessory stand for tabletop installation. Ambient light sensors automatically adjust the screen brightness, while built-in Ethernet with PoE powers the unit. Resolving System Failure Issues Remotely The RTiQ cloud-based solution intelligently monitors RTI control system components and other electronic systemsRTI continues to put the focus on enhancing the dealer experience with new software and training initiatives. The RTiQ cloud-based solution intelligently monitors RTI control system components and other electronic systems. Dealers are notified via email and text notifications if a failure occurs, so they can perform actions remotely to correct the situation — eliminating the need for service calls to address simple issues and reducing system downtime. Additionally, the new RTIXCEL training programs are designed to provide dealers with a variety of training options to accommodate their busy schedules — anyway, anytime, anywhere. RTIXCEL Online, the new state-of-the-art online learning management system, allows dealers to learn more effectively and at their own pace, while the schedule of on-site training events and webinars hosted by RTI dealer experience managers is also expanded worldwide.
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