Opengear - Experts & Thought Leaders

Opengear, a Digi International company and pioneer in out-of-band management solutions, has signed its first pan-European distribution agreement with Ingram Micro, one of the world’s largest technology distributors. The agreement will give resellers in participating Ingram Micro countries access to Opengear’s portfolio, supported by Ingram Micro's regional infrastructure, logistics capabilities and partner network. This expands Opengear’s existing reach in the UK, Ireland, Spain, Germany, Italy, France, Belgium and Luxembourg, and brings its network resilience platform to resellers and end-users in additional European markets, such as Switzerland, Hungary, and Czech Republic. Increasing regional availability “This agreement with Ingram Micro marks a significant milestone in Opengear’s EMEA growth strategy,” said Alan Stewart-Brown, VP of Sales, EMEA and APAC, Opengear. “Ingram Micro gives us the regional scale to put Opengear products and expertise closer to our partners. That means increased regional availability, local support, and a simpler way to protect critical infrastructure across EMEA.” Opengear supports secure out-of-band access to network infrastructure, helping IT teams monitor, manage, and recover critical equipment when the primary network is unavailable, offering strong presence and proximity to connected network devices. Connected network devices Ingram Micro will provide pre-sales and post-sales support through its EMEA partner network. Partners will also have access to training, accreditation, channel enablement, and incentive programmes. The agreement also enables resellers to add Opengear’s network resilience solutions to their existing enterprise networking portfolios. “Opengear addresses a growing need in today’s market: helping organizations to maintain resilient, secure and recoverable networks in an increasingly complex operating environment,” said Renke Kruger, Executive Director Pan Europe, Ingram Micro. Applicable regulatory approvals “We’re proud to extend the reach of Opengear’s market-leading solutions across EMEA through our partner ecosystem, enabling resellers to deliver proven, trusted technologies that safeguard business continuity during disruptions and simplify and strengthen day-to-day network operations.” Opengear products will be available through participating Ingram Micro countries from 1 October, subject to country-specific availability and any applicable regulatory approvals and certifications. Resellers interested in adding Opengear to their portfolio should contact their Ingram Micro account manager for availability, pricing, and partner program information.

Opengear, a Digi International company and a pioneering provider of secure and Smart Out of Band™ management solutions, announced now that it has achieved SOC 2 Type 2 and ISO 27001 compliance. This milestone strengthens the security foundation of the independent management plane, which enterprises and service providers rely on to maintain network access during outages and other critical events. Streamline compliance and procurement processes As cyberattacks increase and infrastructure becomes more distributed, organizations are placing greater scrutiny on the vendors that support their most sensitive environments. By achieving both SOC 2 and ISO 27001, Opengear meets independently verified global standards for security, availability, and confidentiality, positioning the company among a select group of infrastructure management providers with this level of certification. For customers, these certifications deliver immediate value. SOC 2 and ISO 27001 reduce vendor risk, streamline compliance and procurement processes, and provide assurance that Opengear applies strong and audited security controls across its entire organization to support customer audits, regulatory requirements, and internal risk management programs. Opengear’s security practices During the audits, independent assessors evaluated Opengear’s security practices across key operational areas, including access governance, data protection, system monitoring, risk management, and third-party vendor oversight. The certifications confirm that Opengear maintains consistent and systematic security processes that protect sensitive information throughout engineering, firmware development, internal systems, and enterprise operations. “These certifications affirm that security is embedded into every part of how Opengear operates,” said Patrick Quirk, President of Opengear. “It is not only our products and hardware that meet these standards. Our processes, our systems, and the way we run the business every day reflect a deep commitment to protecting customer environments.” Reliable access to critical network equipment Organizations operating in regulated industries or managing highly distributed infrastructure can rely on Opengear to provide secure, reliable access to critical network equipment when the production network is unavailable. Achieving SOC 2 and ISO 27001 reinforces Opengear’s role as the trusted independent management plane for remote recovery, planned maintenance, and rapid incident response. Digi’s SOC 2 Type 2 attestation announcement This achievement reflects Opengear’s ongoing investment in security governance, continuous monitoring, and improvement to meet evolving customer and regulatory requirements. Following closely on the heels of Digi’s SOC 2 Type 2 attestation announcement for Digi Remote Manager® and Genesis®, as well as the SmartSense by Digi announcement that it has achieved SOC 2 Type 2 certification, this achievement also supports Digi International’s broader security strategy and strengthens the foundation for future certifications and ongoing operational excellence.

Opengear, a provider of solutions that deliver secure, resilient network access and automation to critical IT infrastructure, today announced CSC – IT Center for Science Ltd, a Finnish center of expertise in Information and Communications Technology, has deployed Opengear Smart out-of-band appliances to streamline a major upgrade project and improve day-to-day remote management. CSC, a non-profit organization with 70% ownership by the state of Finland and 30% controlled by Finnish higher education institutions provides services for research, education, culture, public administration and enterprises, to help them thrive and benefit society at large.  CSC's primary customers are the Ministry of Education and Culture and organizations within its field of operations, higher education and research institutes and public administration sector. Planned Network Upgrade As Antti Ristimaki, Senior Network Specialist for CSC explains, "Getting from our data centers to some of the sites we look after might take many hours and so having remote out-of-band access is vital for us." CSC has used a legacy out-of-band (OOB) console server solution for several years, but with a major network upgrade planned for 2018-2020 it was decided that more flexibility was needed to help the small networking team support clients at around 40 sites spread across the country. "What we liked most about Opengear was its small footprint and high-quality software along with the 4G mobile connectivity option which provides us with the option to deploy the OOB console server at site before we have any working in-band access," says Ristimaki. Setting up the devices took very little time and we are now remotely managing the process" Remotely Configure Networking Equipment CSC has already deployed Opengear ACM7004-5-LMR - Resilience Gateway appliances at around 10 locations across the country, which were initially used to help remotely configure networking equipment at sites connecting to its newly upgraded backbone network. Having a remote access server at distant locations makes it easier to reliably commission and configure new network equipment from its main offices at Espoo and Kajaani. At the final stage, there will be around 40 Opengear Resilience Gateway appliances across the country. "Setting up the devices took very little time and we are now remotely managing the process - which has proved surprisingly simple using 4G LTE and even 3G connections," Ristimaki adds.  Built-In CLI Tools The built-in CLI tools provided by the Opengear software have proven to be useful especially when commissioning the console server itself. Through this accessibility, CSC has integrated the management of its Opengear Smart OOB devices into its own internally developed network management and orchestration platform based on Ansible. CSC is also using Opengear to help record, and in the event of any problems, rollback critical firmware upgrades and configuration changes for core networking elements at remote sites.