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Schools Navigate Emergency Response With Milestone XProtect Integrations

For schools around the United States, increased violent crime and active shooter situations have brought a sharp focus on safety, and polls show the growing fears among American parents. In response, a Northeast K-12 School district planned an upgrade for their access control system and the deployment of new video security technology. To ensure the safety of staff, students, and the community as a whole, the district safety committee took a careful approach to school security by insisting that the upgrade team work closely with local emergency responders, including police, fire departments, and local homeland security officials. Video management software It was decided early on that responding officers should be able to access the district's video from their squad cars and remote devices, in addition to the central dispatch office. Because Milestone software enables integrations with countless third-party vendors, the XProtect video management software (VMS) was the logical choice to set the new course. Milestone XProtect Expert VMS and Smart Client Remote access and monitoring with Milestone Mobile Entrance access control from LenelS2 Security Network cameras from Axis Communications and MOBOTIX Consulting and implementation by Digital Surveillance Solutions (DSS) Controlling user access Streaming, real-time video from the cameras is available at the police department, fire department Milestone XProtect Expert is at the core of the surveillance system, controlling user access, camera and recording settings, viewing, searching, archiving, and evidence sharing. The advanced mapping features and remote video access are key to the schools’ requirements for sharing video with authorities. The surveillance solution is also integrated with the video intercom system for 2-way audio and access control at public entrances. Streaming, real-time video from the cameras is available at the police department, fire department, and in mobile police units. In the event of an emergency, a map-based interface in the district's VMS lets responding officers navigate fast to see campus buildings and click on logically named camera locations to check what is happening. Access control system The seamless integration of the access control system with the Milestone VMS has enabled the schools to easily keep track of any attempted entry by unauthorized people. School administrators can access camera views in their respective buildings, and district office personnel are authorized to see the video in all buildings. The video security system delivers overall campus visibility and discourages vandalism In addition to dealing with potential or active external threats, the video security system delivers overall campus visibility and discourages vandalism, student conflicts, and after-hours trespassers. A resource officer for the district noted that with the system in place, the incidence of crime dramatically decreased to almost nothing. If things do occur, video evidence is highly valued in criminal or liability investigations. Conserving operational resources School facility personnel can access cameras remotely for more logistical uses, like viewing parking lots after a particularly snowy night to determine whether or not the schools should be plowed or closed that day. Overall, the increased real-time situational awareness has not only contributed to the peace of mind across the community but recorded video evidence has saved the district a lot of resources in crime investigations and reporting. And that means all stakeholders are able to focus more on the important task of educating the country’s youth. “Milestone’s open platform makes it easy for us to add new devices and scale the VMS as the district needs. On-site or remotely, the system is easy to use, and we've had nothing but positive feedback from the police department. The multi-agency approach has been a key to the schools’ success with this system,” said Michael Blumenson, President, DSS. Preventing future incidents In 2019 a Federal Data Strategy also began to examine data on school safety According to the School Survey on Crime and Safety (SSOCS) data from 2017-2018 showed that 66% of public schools recorded physical attacks or fights without a weapon, and 21% of schools reported at least one serious violent incident. From 2018 through 2020, Statista numbers K-12 shootings increased to circa 115 each year for incidents where guns were brandished, fired, or hit school property. The National Institute of Justice (NIJ) also funded the creation of a database to track shootings on K-12 school grounds. This research aims to uncover why multiple-victim homicide incidents have been increasing. In 2019 a Federal Data Strategy also began to examine data on school safety. Both efforts can help to better understand the nature and extent of violent crime that occurs in U.S. schools — and ultimately how best to prevent future incidents.

LenelS2 And Rhombus: Future Of Physical Security

Physical security has always involved a trade-off: the most capable systems were often the most complex to run. On-premise servers, siloed video and access control platforms, and multi-dashboard workflows became the norm; not because anyone wanted it that way, but because the integrations weren’t there to do better. That’s changing. Rhombus is excited to announce their strategic partnership with Honeywell, bringing Rhombus’ cloud-managed video security platform together with LenelS2 Elements - Honeywell’s cloud-native access control system - in a deeply integrated, single-pane-of-glass solution. This isn’t a standard API handshake; it’s a purpose-built integration between two platforms that were both designed from the ground up for the cloud. Why this partnership, why now The physical security market isin the middle of a genuine platform shift. Organizations that have spent years managing disparate on-premise systems are moving to the cloud; not because it’s a trend, but because the operational benefits are real and measurable. Faster deployment, lower infrastructure overhead, remote management, automatic updates, and AI capabilities that simply can’t run cost-effectively on local hardware. Rhombus has been building toward this moment since day one. Thier platform is cloud-native by design; every camera, sensor, and AI capability is managed through a single console, with noNVRs or on-site servers required. LenelS2 Elements takes the same approach to access control: cloud-managed doors, mobile-first credentials, and centralized control across any number of sites. When both your video and your access control are built for the cloud, connecting them becomes significantly more powerful than bolting two legacy systems together. That’s the foundation this partnership is built on. What the integration actually does The practical outcome is bidirectional: Rhombus cameras, AI analytics, and IoT sensors are accessible directly within the Elements platform, and LenelS2 access control events are surfaced within the Rhombus Console. Security teams can work from whichever interface they prefer without losing visibility into either system. A few things this unlocks in practice: Correlated access and video: When a badge event fires -a door access, a failed credential attempt, a forced door - Rhombus automatically surfaces the relevant video clip alongside it. No more jumping between systems to piece together what happened. Edge AI built into your access control workflows: Rhombus’ on-camera AI - human detection, facial recognition, vehicle and license plate recognition, tailgating detection, anomaly alerts - surfaces directly within Elements, giving access control events the visual context they’ve always lacked. No on-premise servers required: Both platforms arefully cloud-managed, so there’s nothing to rack, patch, or maintain on-site.Deployment across new locations is fast, and management stays centralized regardless of how many sites you operate. Rhombus Relay for existing infrastructure: If you’re not ready to replace every camera on day one, Rhombus Relay lets you pull existing ONVIF cameras into the Rhombus cloud platform, turning them into AI-enabled devices; protecting your current investment and avoiding a full-scale rip-and-replace while still unlocking the integration benefits. AI that does more than detect motion The security industry has used the word “AI” loosely for years. Motion detection got rebranded, filters got repackaged, and not much actually changed for the people trying to run buildings more safely and efficiently. What Rhombus has built is different.Rhombus processes AI inference directly on the camera, which means analysis happens in real time without routing video through the cloud for every frame.The result is genuinely fast, accurate detection that works at scale, whether you’re managing five doors or five hundred. Combined with Elements, thoseAI Analytics capabilities become part of your access control story. Occupancy data helps you understand how spaces are being used. Movement analysis surfaces patterns you wouldn’t catch manually. And Rhombus Insights - thier LLM-powered investigation tool - lets your team ask plain-language questions about what’s happened across your facilities, getting answers in seconds rather than spending hours scrubbing footage. Security data becomes operational intelligence. That’s a meaningful shift for the teams managing these environments every day. Open by design One thing Rhombus feels strongly about: physical security platforms shouldn’t lock customers in. The integration between Rhombus and Elements is built on an open architecture, so organizations can deploy the combined solution through their existing reseller relationships and continue working with the partners they trust. This isn’t a case of two vendors building a walled garden together. The goal is to give customers the best tools available, connected in a way that actually works — and to keep extending that openness as the platform grows. What’s next: Global expansion and deeper LenelS2 integration The initial launch is focused on North America; a region where both Rhombus and Honeywell already have strong customer bases and established go-to-market infrastructure. But this is explicitly a starting point, not a ceiling. Expanding availability globally isa core part of the roadmap, and Rhombus is building toward that with their own teams on the ground and Honeywell’s international reach behind us. On the product side, theLenelS2 integration extends well beyond Elements. Rhombus is actively working toward deeper integration with the broader LenelS2 portfolio, including OnGuard, one of the most widely deployed enterprise access control platforms in the world, and NetBox, LenelS2’s networked hardware management solution. For organizations already running OnGuard or NetBox deployments, this means Rhombus video and AI capabilities will be available within the systems they already rely on, without requiring a platform migration. Rhombus will have more to share on timelines and specifics as those integrations mature. The direction is clear: we’re building a comprehensive bridge between Rhombus and the full Honeywell LenelS2 security ecosystem.

Ambient.ai Unveils New Access Intelligence Features

Ambient.ai, the pioneer in Agentic Physical Security, announces major new capabilities for Ambient Access Intelligence, its platform module for agentic access control operations. Building on its proven PACS Correlation Engine, the platform is now expanding with two new capabilities, Doors with Issues and Doors Unsecured. These new capabilities allow customers to diagnose chronic infrastructure problems at the source and deliver real-time visibility into physically unsecured doors, providing a comprehensive picture for PACS alarm management. Together, these capabilities extend Ambient Access Intelligence beyond faster alarm handling into a new operating model for access control, one that eliminates the work that should not exist, prevents the events that should not happen, and focuses operator attention on what actually matters. Resources handling alarms Where legacy access control systems generate overwhelming noise that leads operators to either waste time and resources handling alarms or “snooze” them altogether, exposing the organization to risk, Ambient Access Intelligence generates real, actionable signal. It reduces PACS alarm volume by 95% by resolving false positives before they ever reach operators, ensuring they stay focused on verified events. “Alarms without intelligence are just noise,” said Vikesh Khanna, CTO and Co-Founder of Ambient.ai. “Our Reasoning AI platform has already turned millions of PACS alarms into verified signals for our customers. With the addition of Doors with Issues and Doors Unsecured, Ambient Access Intelligence is now entering its next phase: not only clearing alarms, but deciding which events deserve a response, preventing the issues that generate noise in the first place, and verifying that every door is physically secure. This is access control as an operating model, not a workflow.” AI-driven visual analysis Ambient Access Intelligence comprises three capabilities that work together as a unified agentic layer: Alarm Auto Clearing — The core capability fuses every PACS alarm with video in real time using the PACS Correlation Engine. Common false positives such as a person exiting, someone interacting with the inside of the door, wind, sensor faults, or doors that restore themselves are automatically resolved. Only verified incidents surface as contextualised alerts with GIF previews, live video, and floor plan context. Result: 95%+ of alarms are cleared without human intervention. Doors with Issues (new) — A diagnostic view for security administrators that applies AI-driven visual analysis to identify access points generating chronic noise due to infrastructure problems. It surfaces prioritised, categorised issues across three areas: Door & Alarm Behavior, Camera Health, and Camera-Reader Mapping. Each diagnosis includes specific root causes and visual evidence, ready to route directly to facilities and maintenance teams, replacing slow, unreliable manual assessments. Doors Unsecured (new) — Real-time operational awareness for SOC operators and security managers. The capability listens for the door-restored PACS signal to confirm physical closure rather than relying on alarm state alone. It delivers a live video wall of every physically unsecured door across all sites, enabling coordinated guard sweeps instead of chasing isolated incidents. On average, access-controlled doors are physically unsecured 14.5 hours per week; this gap is now visible and actionable. Self-validating perimeter Together, the three capabilities mark a shift in how access control operates: from a reactive workflow that consumes operator time to a self-validating perimeter that focuses every minute of human attention on the events that actually warrant it. At ServiceNow, Ambient Access Intelligence has already processed more than 240,000 alarms, auto-clearing 94% and saving over 15,000 labor hours and $500K+ in avoided costs. Ambient Access Intelligence integrates natively with PACS platforms including LenelS2, Honeywell Pro-Watch, Genetec, Milestone, Allegion, Software House C-CURE 9000, Avigilon, Brivo, Kastle, Genea, and others. It requires only Ambient Foundation as the base platform layer and deploys on existing cameras and infrastructure, requiring no rip-and-replace.

Insights & Opinions from thought leaders at LenelS2

Beyond Technology Exuberance, ISC West 2025 Also Embraces The Practical

ISC West 2025 in Las Vegas showcased the latest advancements in security technology, offering security professionals a glimpse into the future of the industry. This year's expo highlighted the growing influence of artificial intelligence (AI), cloud computing, and enhanced integration. The pioneering comprehensive and converged security event attracted nearly 29,000 industry professionals to the Venetian Convention Center.  Integration into unified platforms Several companies emphasized the importance of cloud-based solutions and the integration of diverse security components into unified platforms. For example, Brivo's Security Suite provides “everything in one platform” – not just access control. Customers only pay for what they use because the system is flexible and scalable from a single door to enterprise level applications. Brivo’s suite includes video, but the system can also tie in with third-party “partners.” Genetec's Security Center allows for more frequent updates through the cloud. Milestone is undergoing a two-year transition to bring its Xprotect system into the future by incorporating Arcules and Briefcam into a video-as-a service product. Suprema introduced BioStar X, which integrates access control and video analytics into a single platform. AI and mobile credentials  Axis Communications’ Cloud Connect product announced three new partnerships at ISC West 2025 Axis Communications’ Cloud Connect product announced three new partnerships at ISC West – Eagle Eye Networks, SecuriThings, and Wesco. They join the three partners announced during the first year of Axis Cloud Connect – Genetec, Kone (elevators) and Milestone. AI and mobile credentials were still hot topics at ISC West 2025, but the conversation has evolved beyond amazement at the technologies’ capabilities and now centers on more practical aspects. From the theoretical to the practical “AI and mobility are still the ‘flavors de jour,’ but messages are evolving to manifest AI for better outcomes,” says Heather Torrey, General Manager, Commercial Security, Americas, for Honeywell Building Automation. The company has reframed its security portfolio to be very building- and business-focused, continuing to grow and evolve after the recent acquisition of LenelS2. “From the theoretical to the practical, we want customers to be part of the conversation so we can deliver AI that is meaningful to them, focusing on what’s most important,” says Torrey. Under Honeywell’s new ownership structure, “each part of the business can be more focused on customers’ needs,” she says. Honeywell continues its journey around mobile access and credentialing and migrating to cloud solutions. Innovations in Access Control Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems Access control remains a critical component of security systems, and ISC West 2025 showcased several innovations in this area. Acre is releasing “Gallery,” its version of the App Store for access control. DormaKaba is launching the Keyscan KC Series door controller with TCP/IP connectivity and enhanced features. Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems. Johnson Controls highlighted its C-Cure command center and C-Cure IQ web client, offering a unified approach to access control and video. Hardware integrations for security panels For service provider Alarm.com, hardware products prepare a path to greater customer experiences, says Abe Kinney, Alarm.com’s Director, Product Management, who oversees hardware integrations for security panels, sensors, video, etc., and drives new product development. “We are looking to bridge the physical world to digital world,” he says. “We want to bring an advantage to our dealers that they can bring to customers.” Because Alarm.com’s customers pay a monthly fee, the products must be durable and economical, says Kinney. “It should work with no need for truck rolls.” The importance of longevity and flexibility Products are evaluated based on features, price, and ease of installation Products are evaluated based on features, price, and ease of installation. In particular, longevity is important for the Alarm.com’s pro channel. There is also a growing emphasis on deterrence industrywide. Says Kinney: “We recognize that detection is part of it, but we need to prevent problems from happening in the first place. And the industry is re-evaluating.” When it comes to cloud intelligence, Eagle Eye Networks puts the emphasis on flexibility. They offer AI that can perform anywhere on the system infrastructure, on the camera, on their on-site bridge device, or in the cloud. They support their own AI and also any AI product from a third party. “We focus on what customers want from the data AI detects,” says Hans Kahler, Eagle Eye Networks’ Chief Operating Officer. Integration with other systems A timely alert from gun detection could save a life, but AI can also generate information that might be used and analyzed later, such as point-of-sale information, dwell time, foot traffic, etc. “What people want is the ability to work with the data for business intelligence,” says Kahler. Integration with other systems provides new opportunities for customers: For example, a license plate reader at a restaurant drive-thru could trigger customization of the menu board digital signage based on the customer’s previous buying pattern. Relentless Innovation Assa Abloy handles more than 40 million SKUs for all its various brands, faked in 28 factories in the US Assa Abloy handles more than 40 million stock keeping units (SKUs) for all its various brands manufactured in 28 factories in the United States. Merely complying with regulations such as the “Buy American Act” is a monumental effort considering the massive product line, attendees heard at Assa Abloy’s Annual ISC West Breakfast focusing on compliance challenges in the security market. Meanwhile, back at the trade show booth, Assa Abloy focused on “relentless innovation” in every corner of its product line. Assa Abloy’s message: Innovation in security does not have to be about AI or automation. In fact, inventive approaches to products come in all shapes and sizes and at every level of the product portfolio, and innovation is happening faster than ever. For example, the Safebolt product from Securitech, a brand recently acquired by Assa Abloy, can quickly lock down existing doors with the press of a red button on a cylindrical or mortise lock. Temporary Systems to Secure Events Securing events is the focus of Allied Universal's Unified Command Solutions, which specializes in setting up temporary security systems for conventions, trade shows, festivals, construction sites, parades, and other events. They can add technology to situations where previously mostly security officers were used, providing safety/security and enabling more efficient event operation.  “We can put cameras anywhere, whether they need power or not, use cell service or WiFi, a localized network or the internet, or whatever,” says Andrew LaMadrid, VP, Sales for Allied Universal's Unified Command Solutions. Event operation and management IDIS came to ISC West looking to leverage new products that they did not promote in the past The focus is on easy implementation, flexibility, and fast setup and removal. “We look for a solution to solve each customer’s pain points,” says LaMadrid. They specialize in setting up and deploying surveillance cameras for safety/security and for event operation and management. Mobile surveillance is a relatively new “piece of our puzzle” when it comes to protecting high-profile events. “People are excited about what we can offer that’s new,” says LaMadrid. Unified Command Solutions has been around for about 12 years and was acquired by Allied Universal last summer. IDIS came to ISC West looking to leverage new products that they did not promote in the past, and visitors were very interested in those solutions, says Scott Switzer, IDIS CEO. “The progression of our product line has been tremendous,” he says. Last year, the IDIS booth offered only basic analytics, but this year they had 30 different advanced analytics including gun and aggression detection using the advanced solution “IDIS Vaidio AI.”  What Makes You Different? The most common question IDIS hears at their trade show booth is: “What makes you different?” The answer: They offer an end-to-end solution, including cameras; they manage, control, design from end-to-end; and there is no need for multiple integrations. The time needed to install an IDIS system is significantly less because of the simplicity. “We have customers we have supported and grown together for over 20 years,” says Switzer. The company previously deployed IDIS cameras under the Costar brand before the Korean IDIS brand was introduced into the U.S. (IDIS purchased Costar and changed the name to IDIS America.) “This has been a tremendous show for us; we are looking to build our momentum and let more people know about IDIS,” says Switzer. Managing real AI at the edge The depth of their metadata enables new applications, whether for security or business operations Based in Prague, Czech Republic, and with U.S. offices in Pennsylvania, FF Group provides license plate recognition for harsh environments. Using Axis cameras, they offer “managed real AI at the edge,” selling through a nationwide distributed network, says Alex Osypov, CEO and Founder of FF Group. Markets include parking lots, cities/municipalities, police, government, water systems, etc. The depth of their metadata enables new applications, whether for security or business operations. They are looking to combine and correlate data including LIDAR, RADAR, etc. to exploit the advantages of “data fusion.” Osypov says: “The market is growing because we are involving other adjacent markets.” Unified platforms and advanced tools Several companies are focusing on enhancing security operations centers (SOCs) by providing unified platforms and advanced tools. Axon’s Fusus system “layers” onto existing infrastructure, tying together various sensors into a single interface for real-time monitoring and information sharing. Increasingly, enterprises have invested in a lot of technologies – ac, video, asset trackers – but none of it talks together. Fusus ties all the systems together so that operators no longer have to look at 10 different screens. Rather, there is a “single pane of glass” that shows everything and facilitates sharing of information with law enforcement.  Motorola also showcased its Security Operations Center, which integrates hardware, software, smart sensors, communication radios, and broadband devices to streamline incident management.

2024 Was A Big Year For M&A In The Security Market

Big news on the mergers and acquisitions (M&A) front is closing out 2024, a year in which several shifts changed the face of the physical security manufacturer community. Announced in December, German giant Bosch Group is selling its Building Technologies division’s product business for security and communications technology to the European investment firm Triton.  Bosch division selling to Triton  The transaction encompasses three business units – Video, Access and Intrusion, and Communication – and thus the entire product business of Bosch Building Technologies that was offered for sale. All 4,300 associates employed in these units at more than 90 locations worldwide will be taken over. The transaction reflects a growing confidence in the security market among private equity companies such as Triton, Becklar, and Volaris.   Sharing best practices Acre Security and Bosch will remain independent, standalone companies under Triton’s ownership Acre Security, previously acquired by Triton, has benefited from Triton’s strategic guidance and expertise, according to the company, which is confident Bosch will experience the same level of support and opportunity to thrive. Acre Security and Bosch will remain independent, standalone companies under Triton’s ownership, but will benefit from the potential to collaborate and share best practices as part of the broader Triton portfolio.  Resideo acquires Snap One  Earlier in 2024, there were other large M&A transactions. In the spring, Resideo Technologies, Inc., a manufacturer and distributor of technology-driven products and solutions, agreed to acquire Snap One Holdings Corp., a provider of smart-living products, services, and software to professional integrators. The transaction is valued at $1.4 billion, inclusive of net debt. Upon closing, Snap One becomes part of Resideo's ADI Global Distribution business.  Honeywell buys Carrier’s Access Solutions  In late 2023, Honeywell announced plans to enhance and strengthen its building automation capabilities with the acquisition of Carrier Global Corporation’s Global Access Solutions business for $4.95 billion, in an all-cash transaction.  The acquisition, which played out through 2024, includes both hardware and software solutions, adding three respected brands to Honeywell’s portfolio with a focus on life safety and digital access solutions. Acquired brands include LenelS2, commercial and enterprise access solutions; Onity electronic locks; and Supra cloud-based electronic real estate lock boxes. Hirsch reemerges as an iconic brand  The Identiv sale was originally announced in April, subject to regulatory approval Identiv announced plans to sell its physical security business and assets to Vitaprotech, the security solutions provider that also acquired British manufacturer, TDSI, in 2019. The Identiv sale was originally announced in April, subject to regulatory approval.  As a result of the sale, Hirsch, a global security technology pioneer advancing physical security, video intelligence, cybersecurity, and digital identification solutions, announces the relaunch of its iconic brand and strengthened focus on the industry’s most complete high-security, end-to-end platform.  Ease of use security solutions The move seeks to reposition Hirsch as the global pioneer in physical security, video intelligence, and identity solutions, protecting everything from small enterprises to critical national infrastructure. With a 43-year-strong foundation in the industry, Hirsch’s mission has always been empowering a secure, connected world, combining government-grade high security with ease of use. Milestone and Arcules unite  Effective July 1, 2024, global video technology company Milestone Systems announced its merger with the cloud-based video surveillance solutions provider, Arcules. Both companies are owned by Japanese multinational Canon Inc. Based in Irvine, Calif., Arcules was spun off from Milestone in 2017. The merger brings together Milestone and Arcules’ best-in-class capabilities within video management software (VMS), video analytics, and video surveillance as a service (VSaaS), providing a complete video technology offering.  More M&A stories in 2024  In other M&A moves in 2024, cloud-based workforce management software provider Synerion USA Inc. acquired cloud-based video surveillance and access control solutions platform Qumulex Inc. Also, the global pioneer in airspace awareness and security, Dedrone, became part of the public safety and technology company Axon. The acquisition unites two companies with a shared mission to improve public safety and national security by staying ahead of persistent and escalating threats, enabling faster, more effective responses and ultimately protecting more lives in more places.

Highlights From GSX 2024 Include Cutting-Edge Innovation

An attention-grabbing exhibit at GSX 2024 in Orlando involved a robot dog that could open a door.  Boston Dynamics robot dog ASSA ABLOY impressed attendees with the robotics demonstration, featuring the Boston Dynamics robot dog that could open a door using either an HID credential or a mechanical grip. This innovation represents a shift toward more autonomous security solutions and is suitable for environments where human access may be limited. ASSA ABLOY impressed attendees with the Boston Dynamics robot dog Operational efficiency Eye-catching exhibits at the GSX in Orlando, showcasing the future of security technology It was one of many eye-catching exhibits at the GSX in Orlando, showcasing the future of security technology, and offering practical solutions to the industry's challenges.  For security professionals, the advancements presented opportunities to enhance operational efficiency and to maintain a proactive stance in a rapidly evolving market.  Control ID face identification Alongside their robot demonstration, ASSA ABLOY also highlighted the Control ID Face Identification.  Access Controller, providing advanced facial recognition access control. From identity management to AI-driven surveillance systems, GSX 2024 offered a glimpse into the tools that can streamline processes, increase security, and reduce costs. Here are some other highlights. ASSA ABLOY also highlighted the Control ID Face Identification More integration with critical infrastructure  A major theme at GSX 2024 was the increasing integration of security solutions with critical infrastructure. ALCEA (formerly ASSA ABLOY Critical Infrastructure) is an example. Their globalized software solution ALWIN is designed for managing access control, visitor management, and other security factors across multiple locations. ALCEA's approach involves not only internal collaborations within ASSA ABLOY but also partnerships with external organizations. An example of innovation is the Neenah Foundry lockable manhole cover, blending safety and security. Solving identity management challenges  The solution simplifies onboarding and access request changes while ensuring compliance with policies Identity management continues to be a key focus in the security sector, and AMAG Technology addresses this need with its Symmetry Connect product. The solution simplifies onboarding and access request changes while ensuring compliance with policies. For professionals overseeing identity access management, Symmetry Connect provides a streamlined, automated approach, reducing human error and increasing operational efficiency. AMAG also sees a growing demand for efficient visitor management systems, especially in the post-COVID landscape. AMAG’s products cater to the need for enhanced security without overburdening staff.  AI and cloud-based surveillance solutions  Axis Communications highlighted its advancements in AI and cloud-based video management systems with its AXIS Camera Station Edge and Pro products. These solutions can connect seamlessly to cloud systems, providing security professionals with easy access to surveillance data anywhere. With the increasing need for centralized management, Axis’s offerings ensure that security teams can efficiently manage surveillance with minimal infrastructure. Axis also showcased its commitment to AI-driven analytics based on superior video quality. There were also networked audio solutions for public announcements and background music, among other uses. Body-worn cameras for corporate and Healthcare uses  Traditionally focused on law enforcement, Axon is now expanding its body-worn cameras and TASER technology into corporate, retail and healthcare environments. Their Axon Body Workforce camera is a practical solution for protecting frontline workers in high-risk environments.  Axon also introduced drone-based solutions for real-time aerial awareness Axon also introduced drone-based solutions for real-time aerial awareness, a significant benefit for large campuses or remote locations. As more industries adopt corporate surveillance systems, Axon’s offerings provide flexible, scalable solutions that address the need for real-time, actionable intelligence.  Cloud-based access for smart buildings  Brivo’s native cloud systems and flexible credentials offer practical, future-proof security options Brivo showcased how cloud technology is revolutionizing access control by offering systems that integrate seamlessly with other smart building platforms. Their open API approach enables collaboration with IT teams, bridging the gap between physical security and IT management. Brivo’s new partnership with Comcast Smart Solutions illustrates how large enterprises can implement advanced solutions, including access control while maintaining flexibility. For professionals managing complex building environments, Brivo’s native cloud systems and flexible credentials offer practical, future-proof security options.  AI-powered multi-sensor camera  Hanwha focused on an AI-powered multi-sensor camera, equipped with an NVIDIA processor capable of running complex analytics. In addition, Hanwha’s new AI camera technology can process multiple video streams simultaneously, either stream from its sensors or outside cameras, enabling better tracking of objects in complex environments. Their eight-channel AI Box, which converts legacy cameras into AI-enabled devices, is an attractive solution for professionals seeking to upgrade existing systems without the need for complete overhauls. For security teams looking to enhance situational awareness, Hanwha’s AI-based offerings provide advanced, scalable solutions.  Workflow management and hybrid cloud security  Genetec continued the theme of integrated solutions with their Operations Centre module for Security Centre, which consolidates work management into a single platform. Built on lean management principles, this system simplifies workflow for security professionals, promoting real-time collaboration across mobile and web platforms. As the industry shifts from on-premises systems to hybrid cloud solutions, Genetec’s products provide seamless transitions for organizations. Their new SaaS Security Centre also allows for natural language video searches in multiple languages, making it easier for global teams to manage operations across locations.  Simplifying remote surveillance  The company’s focus on scalability and efficiency is demonstrated by the “Eagle Eye Complete” subscription service Eagle Eye Networks showcased their continued international expansion, highlighting a new data center opening in Saudi Arabia and new hiring initiatives in Australia and Europe. Their “Eagle Eye Anywhere” solar-powered camera system exemplifies the move towards flexible, easy-to-install solutions that can be deployed in remote locations. Integrators benefit from simplified maintenance through remote management, reducing the need for on-site support and ensuring operational continuity. The company’s focus on scalability and efficiency, as demonstrated by the “Eagle Eye Complete” subscription service, reflects the broader industry’s shift toward managed security services.  Tailored solutions for commercial clients  Everon continues its transition away from its former identity as ADT Commercial. Claiming the status of a competitive commercial integrator, Everon is reinventing itself by offering customized billing and monitoring solutions for a range of industries. Their cloud-based business intelligence platform, which combines video surveillance with data analysis, is aimed at enhancing operational awareness by detecting anomalies such as OSHA violations or retail point-of-sale exceptions. With AI-driven dashboards, clients can customize their security solutions to meet specific needs, reflecting a growing demand for tailored, data-driven security applications.  Innovation through cloud and mobile LenelS2 is part of Honeywell, and they emphasized their investment in cloud and mobile solutions at GSX 2024. Their "Enterprise OnGuard Cloud" platform, launched in June 2024, is a testament to the growing demand for cloud-enabled access control systems. With the addition of NFC-enabled Blue Diamond credentials, LenelS2 is pushing towards smarter, more secure mobile access options. The strategic combination of Lenel’s solutions with Honeywell’s infrastructure offers users enhanced engineering capabilities and global reach. This reflects a broader market trend of integrating mobile devices into physical security protocols.  Bringing AI to everyday security LPR system, combined with their Searchlight Cloud Analytics, offers a powerful tool for identifying security risks March Networks highlighted their new AI-driven smart search feature, designed to help security teams quickly detect operational anomalies in retail and financial environments. From identifying misplaced cash in quick-service restaurants (QSRs) to detecting "jackpotting" attacks on ATMs, their solution highlights the increasing importance of AI in enhancing both security and operational efficiency. Their Licence Plate Recognition (LPR) system, combined with their Searchlight Cloud Analytics, offers a powerful tool for identifying and responding to security risks in real-time, emphasising the practicality of AI in daily security operations.  Driving sustainability in security  Securitas showcased its commitment to sustainability, a growing concern for businesses across all industries. By providing CO2 data for clients and promoting digital tools like mobile credentials, Securitas is leading the charge in creating greener, more sustainable security solutions. Their focus on remote services and occupancy insights offers companies a way to reduce their environmental impact while enhancing security operations. The company’s alignment with science-based targets and circular economy practices signifies the increasing role sustainability will play in the security sector.  Future lies in integration  The GSX 2024 trade show revealed that the future of security lies in intelligent integration, AI-driven analytics, and cloud-based management systems. The innovations presented will help security professionals streamline their operations, enhance situational awareness, and future-proof their systems. As these technologies continue to evolve, professionals must stay informed about the latest advancements to maintain a competitive edge in the security marketplace. GSX was a great place to start. At the end of the day at GSX, it wasn’t just the robot dog that was opening doors …. to the future of security systems. {##Poll1727925373 - Of the important factors highlighted at GSX 2024, which do you consider most when adopting new security solutions?##}