Texecom has announced the expansion of its technical support services with the appointment of two additional technical support engineers.
The service has also changed location to Texecom's Bridgwater, Somerset R&D offices. It will now be based alongside the department developing state-of-the-art control panels and indicating equipment. The move ensures greater integration with the company's design and support services, guaranteeing that the latest product information is always available to Texecom customers.
The expansion is in response to the success of Texecom's range of Grade 2 and Grade 3 security systems. The implementation of the latest EN 50131 Security System and Component Standards has created numerous new challenges for security installers, and with increased technical support capacity Texecom can provide clear guidance on all the prevailing issues.
The technical support department can be contacted on a new "LoCall" number on: 08456 300600. Texecom also offers a free phone technical support service for Texecom Registered Installers. Texecom Registered Installers also receive free product training and access to the secure area of the Texecom website. To apply to become a Texecom Registered Installer, or for more information on Texecom products and services visit http://www.texe.com/ or call sales on 01706 220460.
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