Connected Technologies LLC, maker of the award-winning Connect ONE cloud-hosted security management platform, has added Mobile Badge to its wide range of value-add features and capabilities included in the turnkey system interface. Designed for schools, campuses, construction sites, clubhouses or other locations with a changing, fluid population, Mobile Badge puts credentialing identification management on the user’s phone, similar to a traditional physical badge. Mobile Badge can be used...
Visix, Inc. is now shipping the full release of their AxisTV Alert software application for digital signage. This stand-alone alerting platform can be used with any content management solution, including Visix’s own AxisTV Signage Suite, and easily integrates with popular third-party alerting suites like Alertus and Rave Mobile Safety. AxisTV Alert “We’re excited to launch this new app after beta testing it since December,” says Trey Hicks, chief sales officer for...
S.A.F.E., the Safety Alerts for Education Foundation, announced that it is donating the Safety Alerts for Education (S.A.F.E.) emergency mobile alerts platform to all schools, colleges and Universities across the US for free and in perpetuity. This is the exact same, fully featured system that has been in use by The Department of Homeland Security (DHS) and The Massachusetts Emergency Management Agency (MEMA) and other Federal, state and local agencies, and police departments across the country...
Trackforce, the security workforce management platform, announces the appointment of Christophe Kloussing as Vice President of Sales for North America. Kloussing brings 20 years of experience in senior positions in the U. S. and Europe to his new leadership of all Trackforce North America sales initiatives. He intends to identify and develop new business opportunities, implement fresh strategies for customer retention and growth, and uphold the company’s current position as market leader....
There are many new technologies at ISC West this year. There are also some tried-and-true solutions on display. More mature products have the benefit of being fully vetted and battle-tested, which may make them a more comfortable choice for security customers. I had a couple of discussions on Day 2 of the show about the advantages, and possible drawbacks, of new products. “To a security director, when you say ‘new,’ he translates that into ‘risk,’” says Bill...
RS2 Technologies, globally renowned security and access control systems provider firm, has been named as a new Strategic Alliance Partner in the United States by Zenitel Group, the global provider of Intelligent Communication solutions. Integrated Systems “Zenitel’s continued innovative approach to simple but powerful integrated systems provides a complete unified solution to customers of all sizes”, said Dave Barnard, Director of Dealer Development for RS2. “Zenitel ha...
Rajant Corporation, the exclusive provider of Kinetic Meshâ wireless networks, has entered into a strategic partnership with DG World, a Dubai-based company that develops products and solutions using the most advanced form of Artificial Intelligence (AI), automation and self-driving systems. This partnership formalizes a working relationship the two companies have had for two years and aligns with their co-exhibition at TOC Asia 2019 at the Marina Bay Sands in Singapore on April 9th-10th, 2019 (Booth D4). Industrial Wireless Network DG World evaluated a range of technologies before choosing Rajant’s secure and resilient industrial wireless network DG World evaluated a range of technologies before choosing Rajant’s secure and resilient industrial wireless network as the backbone solution for their self-driving container terminal trucks. Due to the mission-critical nature of their fleet, specific to seaport operations, DG World requires continuous connectivity for never-fail mobility. Rajant’s Kinetic Mesh network is not only mobile but smart, working peer-to-peer to form connections with other nodes as they move in range. The network nodes can hold multiple connections simultaneously over multiple frequencies. Often in port operations, one path can become blocked. Rajant’s technology has machine learning capability to identify and route communications via the next-best available option overcoming any obstruction instantaneously and autonomously without outside intervention. Chris Mason, Rajant’s Director of Sales – EMEA, shared “DG World has been working with Rajant since 2017, incorporating Kinetic Mesh with InstaMesh into their advanced vehicle automation technology. The resiliency, high bandwidth and low latency of Rajant’s Mesh network have enabled them to develop sophisticated control systems ideally suited for use in container ports.” Asset And Vehicle Tracking The set of long-range sensors track high-speed objects, such as oncoming vehicles DG World’s autonomous technologies combine LiDAR and camera data to classify and track objects helping to identify pedestrians, vehicles and roadway details such as lane lines, construction zones, and signage. Their set of long-range sensors track high-speed objects, such as oncoming vehicles, while short-range sensors provide details about moving objects near the vehicle, such as pedestrians and bicycles. Close coordination between hardware and software team evaluations have afforded DG World the ability to pinpoint potential failure modes for all systems and address them throughout the development cycle to ensure a safe, reliable product. According to Gautam Ahuja, DG World’s Business Development & Sales Director: “No one technology makes this 'brain' (autonomous system) work. Instead, the computers use a combination of systems that work safely together, including Mapping, Simulation, Behavioral Control, Machine Learning, Localization, Planning, Safety, Controls, Networking, Dispatch and Routing, Perception, and Remote Assistance. All of these data points need a mission-critical, fail-safe network as Rajant has to offer. Partnering with Rajant, a global leader and sole provider of their Kinetic Mesh wireless network, will strengthen our offering of an end-to-end solution for any port in the world. Showcasing our technologies together at TOC Asia is a one-stop service to any seaport operator looking to automate their ITVs and other port vehicles.”
Resideo Technologies, Inc. is highlighting its latest offerings at ISC West 2019 for the first time as a standalone company, following its successful spinoff from Honeywell. The security industry will see Resideo’s new home automation platforms, a new security dealer loyalty program and how the companies’ new voice, video and mobile solutions integrate with consumer’s connected lifestyles to give dealers opportunities to expand their businesses. Home Security “We are fully committed to providing our dealers with the right products and programs they need to win more customers, keep them longer and drive profits, while delivering an exceptional homeowner experience,” said Alice DeBiasio, vice president and general manager, Residential Pro Security at Resideo. “Increasingly, a majority of consumers prefer to have a professional install their home security system because it offers them assurance it was done right and will work correctly when they need it. It’s the professionally installed and monitored solution that helps homeowners have peace of mind that if something happens, their local police or emergency personnel will be alerted to help protect what matters most – their loved ones, valued possessions and property.” The loyalty program provides sales and marketing support, training and financial rewards Premier Security Dealer Program Further demonstrating its commitment to the professional channel, the company has launched the Resideo Premier Security Dealer Program to help participating dealers expand in the security and smart home market, while driving value for homeowners. Led by industry veterans and designed with input from top security dealers, the loyalty program provides sales and marketing support, training and financial rewards, and will help dealers differentiate in today’s market. Next Generation Security Platform Resideo is showing the new Honeywell Home ProSeries Security and Smart Home Platform that will be available later this year. From an entry-level security installation to a fully integrated smart home solution, the ProSeries was designed to give dealers the end-to-end platform they need to deliver a complete security and smart home solution. The platform offers fast and responsive operation and creates a sophisticated user experience that is simple to understand. The ProSeries boasts numerous features to fit today’s consumer lifestyle including built-in voice control for hands-free operation A common user interface is featured across all customer touchpoints – panel, touchscreen, app – making the system easy for consumers to learn and operate. In addition, the ProSeries boasts numerous features to fit today’s consumer lifestyle including built-in voice control for hands-free operation, video alarm verification to reduce false alarms, and the convenience of Bluetooth system disarming. Line Of Sensors And Life Safety Devices Built on a common platform, dealers can learn one system and know them all for easy installation and support. The expanded line of sensors and life safety devices are interchangeable across the entire platform to help reduce inventory and training costs, and user-replaceable parts provide added convenience and help to reduce truck rolls. Additionally, the new system features a modular design with expansion modules, allowing dealers to buy only what they need to help drive down operating costs. The ProSeries platform will integrate with the next generation of Resideo Total Connect for a seamless user experience. The updated platform features a redesigned consumer interface, faster connection and improved functionality, all streamlined with remote programming and device management through AlarmNet 360. Other Technologies On Display Expanding Smart Home Ecosystem: As voice assistants continue their use in homes, Resideo is expanding its ecosystem with key integrations to give users control of their system from their voice assistant platform of choice. In addition to Amazon Alexa, Total Connect will integrate with Google Assistant to provide additional voice controls, as well as IFTTT to help users connect more devices and services together for a broader platform. Total Connect Intelligent Multi-Family Property Solutions: New feature allows property managers, builders and others to remotely manage multiple properties while offering smart security options to renters. LTE (Long Term Evolution) Cellular Communicators: Resideo’s expanded line of LTE radios provides enhanced security and system longevity. Dealers are invited to visit the LTE opportunity pavilion located within Resideo’s booth to learn how they can turn routine upgrades into new sales opportunities. Tuxedo Graphic Touchscreen for VISTA®: The new Tuxedo graphic touchscreen controller offers a friendly user interface and seamless integration with security and automation, to help attract new customers and upgrade existing ones In addition, Brandon Board, chief information security officer at Resideo, will participate in the session Consumer Privacy – How Can Security Lead the Way? on Thursday, April 11, at 9:45-10:45 a.m. PDT. The panel session will explore current practices and opportunities for the security industry to strengthen their leadership in privacy standards.
Identiv, Inc. announces that it will present its recently expanded Internet of Things (IoT) product portfolio at ISC West 2019, encompassing a wide range of physical and logical access control, video and data analytics, door readers, identity cards, visitor management, mobile security, telephone entry, and radio-frequency identification (RFID) and near-field communication (NFC) solutions for physical and IT-secured businesses. Identiv will be showcasing demos of its complete portfolio of high-performance IoT solutions for government, banking, healthcare, critical infrastructure, retail, and other industries at ISC West 2019, booth L13. Newly Acquired And Developed Solutions The company will have some of its newly acquired and developed solutions on display, including: Enterphone integrates with Freedom and Liberty and will be introduced to the U.S. market for the first time at ISC West Web/Cloud and IoT-Based Architecture - Newly acquired Freedom and Liberty Access Control product lines provide cloud-based, frictionless, cyber-secure access control. Freedom’s software-defined platform and new mobile app enable IoT-driven access control for enterprises and governments. Liberty provides an entry-level, web-based scalable solution for small-to-medium businesses (SMBs). Video and Data Analytics - 3VR by Identiv’s video intelligence solutions provide a single platform for real-time security, analytics, and consumer insights, allowing organizations to protect their employees, customers, and assets, as well as enhance store operations and shopping experiences. 3VR is now fully integrated with Hirsch Velocity. Mobile Security - Thursby by Identiv software solutions provide strong government-grade security for government agency, enterprise, and personal mobility, supporting bring-your-own-device (BYOD) and two-factor authentication (2FA) on mobile devices. Access Control - Identiv’s new Hirsch Mx-1-ME (Metal Enclosure) Controller manages a single fully supervised door for controlled entry and exit at the edge and is protected by a metal enclosure with battery backup and power supply. Phone Entry - Over two million tenants in 35,000 installations within residential and mixed-use properties depend on the Enterphone by Identiv telephone entry system for secure visitor access. Enterphone integrates with Freedom and Liberty and will be introduced to the U.S. market for the first time at ISC West. Secure IoT Tags - Identiv’s high-frequency (HF) and ultra high-frequency (UHF) transponders bring smart identities and security to the IoT, digitising and enabling high-growth applications, like medical devices, athletic apparel, and pharmaceuticals. Identiv’s new Tamper Detection NTAG 424 DNA Tag strengthens IoT security for anti-counterfeiting, document authentication, supply chain traceability, data access, and customer engagement. Physical Security Industry This year, join Mark Allen, General Manager, Physical Access Systems at Identiv, Mark Duato, Executive Vice President of Aftermarket Solutions at ASSA ABLOY Door Security Solutions (DSS), and Joe White, President at A-1 Lock, as they present “In Between the Lock and Controller: Why Wireless Locks Are Changing the Game in Access Control” during ISC West on 11th April, 2019, 11:00 AM – 12 PM (IST). The International Security Conference and Exposition — also known as ISC West — is the largest event in the U.S. for the physical security industry, covering access control, alarms and monitoring, biometrics, IP security, video surveillance/CCTV, networked security products, and more.
Maxxess Systems, the innovator in security solutions that empower total situational awareness for security enterprises, is showcasing its unique portfolio of video, access control and communications platforms that provide users with the highest levels of system integration, management and incident response technology here at ISC West 2019 (booth # 6065). Solutions on display include the U.S. public debut of Maxxess InSite awareness and response coordination system, the enhanced eFusion security management software and Maxxess’ MX+ web dashboard, the newly designed Ambit event management communications software, and a new Multi-Form Panic Solution that provides the lowest cost of entry for proactive protection. Access Control And Communications Systems “Maxxess Systems transcend the capabilities of conventional video, access control and communications systems by empowering people and transforming security operations to deliver new levels of situational awareness and business intelligence,” said Nancy Islas, President of Maxxess Systems. “By combining systems intelligence and human intelligence on our unique open architecture platforms and intuitive interfaces, Maxxess Systems offers powerful, scalable solutions that can help stop events from happening, and better control incidents from the moment they begin.” The Maxxess solutions being demonstrated at ISC West 2019 include: The system combines “system intelligence” and “human intelligence” to detect and respond to unfolding events in real time Maxxess InSite Maxxess InSite awareness and response coordination system combines “system intelligence” and “human intelligence” to detect and respond to unfolding events in real time – all of which are queued, organized and displayed on a highly-intuitive user interface. Maxxess InSite enables early incident detection and action, allowing users to correlate data, improve response coordination, and deal with issues when they’re small – before they become large and costly. Maxxess InSite features an open-architecture framework to accommodate virtually any security or business intelligence application with comprehensive functionality. Over 50 different leading manufacturers are already integrated into Maxxess InSite, providing more combined capabilities and functionality than any other cross-platform solution available. This allows Maxxess InSite to be configured for virtually any security and business intelligence application, using any combination of software and hardware to deliver a highly-customized solution with unparalleled efficiency. eFusion Security Management Software eFusion security management software is a “system intelligence” solution that integrates and correlates data from surveillance, access control and various other physical security and facility operations’ data onto a comprehensive monitoring and reporting dashboard. eFusion provides video and access system management and control capabilities along with alarm monitoring; remote access credentials tracking, authorization, and de-authorization; door/access status and more. eFusion can be deployed as a stand-alone management and control platform, or as a core component of Maxxess InSite. Advanced Data Processing New enhancements to eFusion include new Flow Control with auto expiration, and advanced data processing Proven globally in installations around the world, new enhancements to eFusion include new Flow Control with auto expiration, and advanced data processing. Flow Control allows users to configure the specific door(s) that must be used first to gain primary access to a facility with programmable timer setting. Advanced data processing correlates databases to accommodate complex relationship rules between the authoritative database and the Maxxess database. To further simplify user engagement with eFusion, Maxxess Systems’ MX+ web dashboard has also been further enhanced with new features including: System-wide lockdown; video management system (VMS) integration; cellphone cardholder management operations with badge printing; access control status indication in an easy-to-read graphical format and schedule configuration. Ambit Event Management Communications Software Ambit event management communications software provides real-time “human intelligence” for alerts, notifications and status assessment via users’ smartphone and/or tablets, along with access control management. Ambit’s extensive communications and access control functionality provides security management and first responders with the critical on-site information and access system management they need to best handle unpredictable crises. A cloud-based solution, Ambit can be deployed as a stand-alone communications platform, or as a core component of Maxxess InSite. New enhancements to Ambit include: a new app design for easier operation including: a new status update window; an easily accessible panic button; support for multiple photos from the field; the ability to assign reports to designated groups and/or individuals; enhanced filtering for target audiences to receive mass broadcasts; NC4 integration to external intelligence software to enhance information gathering; auto-location detection for event status posts; and a texting option for users without the app to receive relevant mass broadcasts. Maxxess Systems’ new Multi-Form Panic Solution, provides the lowest cost of entry for proactive protection Multi-Form Panic Solution Also featured is Maxxess Systems’ new Multi-Form Panic Solution, which provides the lowest cost of entry for proactive protection. Available for implementation with any Maxxess System platform or as a stand-alone solution, the new Multi-Form Panic Solution can be configured on any cellphone device, PC keyboard or wearable device. Maxxess Systems also continues to expand its roster of technology partners and integrations with the addition of: Mercury LP and MR62e controllers; OTIS Elevator Compass Overwatch; enhanced Milestone Systems’ MIP and Geutebruck GeViScope integrations; as well as new integrations with salient systems, Avigilon, ISS (Intelligent Security Systems), Nedap and RemotePoint.
Maxxess Systems, globally renowned innovator in security solutions that empower total situational awareness for security enterprises, is demonstrating its new Multi-Form Panic Solution at ISC West 2019 (booth #6065). Designed to work with any smartphone, tablet, PC keyboard or wearable device, the new Multi-Form Panic Solution effectively lowers the cost of entry for proactive security for a wide range of applications. Multi-Form Panic Solution “The concept for a new, yet simple Multi-Form Panic Solution originated with the development of our new InSite Awareness and Response Coordination System, which we are debuting here at ISC West 2019 for the U.S. market,” said Nancy Islas, President of Maxxess Systems. “Our software engineers came up with the idea to incorporate a more efficient panic notification solution for InSite and developed a new Multi-Form Panic Solution that is equally effective and very affordable as a stand-alone solution.” It is a clean, green and safe solution that makes an impact right away A software driven solution, Maxxess’ Multi-Form Panic Solution can be configured to work with any smartphone, tablet, PC keyboard or wearable device. It is a clean, green and safe solution that makes an impact right away. It allows organizations to easily deploy a panic notification system without the expense of purchasing and deploying application specific panic buttons and software. Integration With Maxxess Systems’ Software Platforms The new Multi-Form Panic Solution can also be quickly and affordably deployed as a stand-alone solution or integrated with any of Maxxess Systems’ powerful enterprise system management, control and communications platforms, as well as numerous VMS and access platforms from third- party suppliers.
Maxxess Systems, the innovator in security solutions that empower total situational awareness for security enterprises, is debuting the company’s Maxxess InSite Awareness and Response Coordination System to the American market here at ISC West 2019 (booth #6065). Maxxess InSite uniquely combines security, communications, business intelligence and data integration on a single, easy-to-use platform. “Maxxess InSite empowers total awareness by providing users with unprecedented capabilities far beyond basic system management and incident detection to help prevent incidents from happening,” said Nancy Islas, President of Maxxess Systems.Maxxess InSite enables early incident detection and action, allowing users to correlate data, improve response coordination “A new benchmark for security and business intelligence software platforms by every standard of measure, Maxxess InSite coordinates the activities of first responders and the people they are assisting from the moment a threatening event is detected with unprecedented simplicity of operation.” Early Incident Detection And Action Maxxess InSite Awareness and Response Coordination System combines ‘system intelligence’ and ‘human intelligence’ to detect and respond to unfolding events in real-time – all of which are queued, organized and displayed on a highly-intuitive user interface. Maxxess InSite enables early incident detection and action, allowing users to correlate data, improve response coordination, and deal with issues when they’re small – before they become large and costly. Maxxess Insite harnesses the power of myriad system technologies, effectively expanding their collective capabilities while also making human interaction more intuitive. Combines Technologies Onto A Unified Platform It meshes the capabilities of virtually any system and technology onto a unified platformIt meshes the capabilities of virtually any system and technology onto a unified platform including: video surveillance; access control; two-way communications; GPS/IPS location technologies; intrusion detection; fire safety systems; perimeter detection/protection; HVAC/building management; smart phones and tablets; ID/credential badging; guard tour; visitor management; time and attendance; license plate recognition; panic device/hotkey emergency notification; reporting/forensics; wireless sensors; elevator/escalator control and database integration. Over 50 different manufacturers are already integrated with Maxxess InSite, providing more capabilities and functionality than any other cross-platform solution available. New integrations include: Mercury LP and MR62e controllers; OTIS Elevator Compass Overwatch; enhanced Milestone Systems’ MIP and Geutebruck GeViScope integrations; as well as new integrations with Salient Systems, Avigilon, ISS (Intelligent Security Systems), Nedap and RemotePoint.
It’s not surprising that people are nervous about the security of newer technologies, many of which are part of the Internet of Things (IoT). While they offer greater efficiency and connectivity, some people still hesitate. After all, there seems to be a constant stream of news stories about multinational corporations being breached or hackers taking control of smart home devices. Both of these scenarios can feel personal. No one likes the idea of their data falling into criminal hands. And we especially don’t like the thought that someone can, even virtually, come into our private spaces. The reality, though, is that, when you choose the right technology and undertake the proper procedures, IoT devices are incredibly secure. That said, one of the spaces where we see continued confusion is around access control systems (ACS) that are deployed over networks, particularly in relation to mobile access, smartcards, and electronic locks. These technologies are often perceived as being less secure and therefore more vulnerable to attacks than older ACS systems or devices. In the interest of clearing up any confusion, it is important to provide good, reliable information. With this in mind, there are some myths out there about the security of ACS that need to be debunked. The fact that these devices communicate with an ACS via Bluetooth or Near Field Communication (NFC) leads to one of the main myths we encounter Myth #1: Mobile Credentials Are Not Secure The first myth we have to look at exists around mobile credentials. Mobile credentials allow cardholders to access secured doors and areas with their mobile devices. The fact that these devices communicate with an ACS via Bluetooth or Near Field Communication (NFC) leads to one of the main myths we encounter about the security of credentialed information. There is a persistent belief that Bluetooth is not secure. In particular, people seem to be concerned that using mobile credentials makes your organization more vulnerable to skimming attacks. While focusing on the medium of communication is an important consideration when an organization deploys a mobile credentialing system, the concerns about Bluetooth miss the mark. Bluetooth and NFC are simply channels over which information is transmitted. Believing that Bluetooth is not secure would be the same as suggesting that the internet is not secure. In both cases, the security of your communication depends on the technology, protocols, and safeguards we all have in place. So, instead of wondering about Bluetooth or NFC, users should be focused on the security of the devices themselves. Before deploying mobile credentials, ask your vendor (1) how the credential is generated, stored, and secured on the device, (2) how the device communicates with the reader, and (3) how the reader securely accesses the credential information. When you deploy smartcard technology as part of your ACS, you should choose the latest generation, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS Myth #2: All Smartcards Are Equally Secure The question “how secure are my smartcards?” is a serious one. And the answer can depend on the generation of the cards themselves. For example, while older smartcards like MiFARE CLASSIC and HID iCLASS Classic offer better encryption than proxy cards and magstripe credentials, they have been compromised. Using these older technologies can make your organization vulnerable. As a result, when you deploy smartcard technology as part of your ACS, you should choose the latest generation, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS. In this way, you will be protecting your system as well as your buildings or facilities. Some traditional readers and controllers can also pose a serious risk to your organization if they use the Wiegand protocol, which offers no security. While you can upgrade to a more secure protocol like OSDP version 2, electronic locks are a very secure alternative worth considering. It is also important to understand that not all smartcard readers are compatible with all smartcard types. When they are not compatible, the built-in security designed to keep your system safe will not match up and you will essentially forego security as your smartcard-reader will not read the credentials at all. Instead, it will simply read the non-secure portion—the Card Serial Number (CSN) —of the smartcard that is accessible to everyone. While some manufacturers suggest that this is an advantage because their readers can work with any smartcard, the truth is that they are not reading from the secure part of the card, which can put your system and premises at risk. Using electronic locks can help protect facilities and networks through various security protocols, including encryption and authentication Myth #3: Electronic Locks Are More Vulnerable These days, there are still many who believe that electronic locks, especially wireless locks, are more vulnerable to cybercriminal activity as compared to traditional readers and controllers. The concern here is that electronic locks can allow cybercriminals to both access your network to get data and intercept commands from the gateway or nodes over the air that would allow them access to your buildings or facilities. The reality is that using electronic locks can help protect facilities and networks through various security protocols, including encryption and authentication. Additionally, because many of these locks remain operational regardless of network status, they provide real-time door monitoring. This means that many electronic locks not only prevent unauthorized access but also keep operators informed about their status at all times, even if a network goes down. Outdated technology and old analogue systems are more vulnerable to attacks When it comes to deploying electronic locks, it is important to remember that, like any device on your network, they must have built-in security features that will allow you to keep your information, people, and facilities safe. Be Prepared To Unlock Future Benefits Ultimately, the information in your IP-based ACS is at no greater risk than any other information being transmitted over the network. We just have to be smart about how we connect, transmit, and store our data. In the end, maintaining the status quo and refusing to move away from old technology is not a viable option. Outdated technology and old analogue systems are more vulnerable to attacks. The reason it is so important to debunk myths around ACS and, at the same time, get people thinking about network security in the right way is that network-based systems can offer an ever-increasing number of benefits. When we deploy new technology using industry best practices and purchase devices from trusted vendors, we put ourselves and our networks in the best possible position to take full advantage of all that our increasingly connected world has to offer.
With the coming of a New Year, we know these things to be certain: death, taxes, and… security breaches. No doubt, some of you are making personal resolutions to improve your physical and financial health. But what about your organization’s web and mobile application security? Any set of New Year’s resolutions is incomplete without plans for protecting some of the most important customer touch points you have — web and mobile apps. Every year, data breaches grow in scope and impact. Security professionals have largely accepted the inevitability of a breach and are shifting their defense-in-depth strategy by including a goal to reduce their time-to-detect and time-to-respond to an attack. Despite these efforts, we haven’t seen the end of headline-grabbing data breaches like recent ones affecting brands such as Marriott, Air Canada, British Airways and Ticketmaster. App-Level Threats The apps that control or drive these new innovations have become today’s endpoint The truth of the matter is that the complexity of an organization’s IT environment is dynamic and growing. As new technologies and products go from production into the real world, there will invariably be some areas that are less protected than others. The apps that control or drive these new innovations have become today’s endpoint — they are the first customer touch point for many organizations. Bad actors have realized that apps contain a treasure trove of information, and because they are often left unprotected, offer attackers easier access to data directly from the app or via attacks directed at back office systems. That’s why it’s imperative that security organizations protect their apps and ensure they are capable of detecting and responding to app-level threats as quickly as they arise. It’s imperative that security organizations protect their apps and ensure they are capable of detecting and responding to app-level threats as quickly as they arise In-Progress Attack Detection Unfortunately, the capability to detect in-progress attacks at the app level is an area that IT and security teams have yet to address. This became painfully obvious in light of the recent Magecart attacks leveraged against British Airways and Ticketmaster, among others. Thanks to research by RiskIQ and Volexity, we know that the Magecart attacks target the web app client-side. During a Magecart attack, the transaction processes are otherwise undisturbed Attackers gained write access to app code, either by compromising or using stolen credentials, and then inserted a digital card skimmer into the web app. When customers visited the infected web sites and completed a payment form, the digital card skimmer was activated where it intercepted payment card data and transmitted it to the attacker(s). Data Exfiltration Detection During a Magecart attack, the transaction processes are otherwise undisturbed. The target companies receive payment, and customers receive the services or goods they purchased. As a result, no one is wise to a breach — until some 380,000 customers are impacted, as in the case of the attack against British Airways. The target companies’ web application firewalls and data loss prevention systems didn’t detect the data exfiltration because those controls don’t monitor or protect front-end code. Instead, they watch traffic going to and from servers. In the case of the Magecart attacks, the organization was compromised and data was stolen before it even got to the network or servers. Today’s proven obfuscation techniques can help prevent application reverse engineering, deter tampering, and protect personal identifiable information and API communications Best Practice Resolutions The Magecart attacks highlight the need to apply the same vigilance and best practices to web and mobile application source code that organizations apply to their networks—which brings us to this year’s New Year’s resolutions for protecting your app source code in 2019: Alert The key to success is quickly understanding when and how an app is being attacked First, organizations must obtain real-time visibility into their application threat landscape given they are operating in a zero-trust environment. Similar to how your organization monitors the network and the systems connected to it, you must be able to monitor your apps. This will allow you to see what users are doing with your code so that you can customize protection to counter attacks your app faces. Throughout the app’s lifecycle, you can respond to malicious behavior early, quarantine suspicious accounts, and make continuous code modifications to stay a step ahead of new attacks. Protect Next, informed by threat analytics, adapt your application source code protection. Deter attackers from analyzing or reverse engineering application code through obfuscation. Today’s proven obfuscation techniques can help prevent application reverse engineering, deter tampering, and protect personal identifiable information and API communications. If an attacker tries to understand app operation though the use of a debugger or in the unlikely event an attacker manages to get past obfuscation, threat analytics will alert you to the malicious activity while your app begins to self-repair attacked source code or disable portions of the affected web app. The key to success is quickly understanding when and how an app is being attacked and taking rapid action to limit the risk of data theft and exfiltration. Protecting encryption keys is often overlooked but should be considered a best practice as you forge into the new year with a renewed commitment to app security to ensure your organization’s health and well-being in 2019 Encrypt Finally, access to local digital content and data, as well as communications with back office systems, should be protected by encryption as a second line of defense, after implementing app protection to guard against piracy and theft. However, the single point of failure remains the instance at which the decryption key is used. Effective encryption requires a sophisticated implementation of White-Box Cryptography This point is easily identifiable through signature patterns and cryptographic routines. Once found, an attacker can easily navigate to where the keys are constructed in memory and exploit them. Effective encryption requires a sophisticated implementation of White-Box Cryptography. One that combines a mathematical algorithm with data and code obfuscation techniques transforming cryptographic keys and related operations into indecipherable text strings. Protecting encryption keys is often overlooked but should be considered a best practice as you forge into the new year with a renewed commitment to app security to ensure your organization’s health and well-being in 2019. Protecting Applications Against Data Breach According to the most recent Cost of a Data Breach Study by the Ponemon Institute, a single breach costs an average of $3.86 million, not to mention the disruption to productivity across the organization. In 2019, we can count on seeing more breaches and ever-escalating costs. It seems that setting—and fulfilling—New Year’s resolutions to protect your applications has the potential to impact more than just your risk of a data breach. It can protect your company’s financial and corporate health as well. So, what are you waiting for?
There’s only so much a corporation can do to counteract the threat of a major incident. You can ask everyone to be vigilant and to report anything suspicious, but you cannot stop someone intent on deliberately starting a fire, threatening a work colleague with a knife or something much worse. And of course, most businesses recognize that even routine events – such as burst pipes, IT system failures, extreme weather event or power outages – can have significant consequences unless they are quickly brought under control. Training Security Officers Governments and organizations across the world are increasingly encouraging businesses to re-assess risks and to plan for and conduct drills for major emergencies. This is driving different agencies and companies to invest in new skills, resources and systems, and encouraging businesses to routinely re-evaluate their emergency response strategies. UK police forces are increasingly training security officers in the public and private sectors on how best to react to potential terrorist incidents For example: UK police forces are increasingly training security officers in the public and private sectors on how best to react to potential terrorist incidents, as part of the UK government’s Action Counter Terrorism program. And organizations including the Association of University Chief Security Officers (AUCSO) and Higher Education Business Continuity Network (HEBCoN) are developing customized training for their members to improve their own response and business continuity plans. Mass Notifications Systems Whether an organization is facing a terrorist attack or a severe weather event, follow up reports consistently identify that the same types of challenges are common to all crisis situations, with similar errors often occurring again and again. Typically, these are centered on three key areas: poor communications, fractured command and control structures, and delayed deployment of resources. Communications skills and technologies clearly play a pivotal role in how effective an organization is in responding to major incidents, particularly when it comes to assessing the situation and its implications, moving people towards safety and providing updates as an incident unfolds. However, when an organization is considering its technology options, emergency response and mass notification systems (MNS) are often touted as the ideal platform to deliver all the required critical communications and ongoing updates. UK police forces are increasingly training security officers in the public and private sectors on how best to react to potential terrorist incidents Emergency Notification System All the incident reporting, command and control, and communications functions have been brought together on a single platform But, if an organization does not know exactly where all its staff or students are, and it cannot see the location and availability of its first responders and other emergency coordinators relative to them and the incident, then how useful is it to send a top-down alert to everyone? And what about fast moving or multi-centre incidents, where previously agreed evacuation procedures, recommended actions or mustering points may need to change if an incident takes an unexpected turn? Many organizations may have been lulled into believing that an emergency notification system will allow them to confidently handle all the communications aspects of virtually any crisis. In reality, too many businesses are still unaware that there are now much more sophisticated and proven technologies where all the incident reporting, command and control, and communications functions have been brought together on a single platform. Using Live Map Tracking The benefit of using these advanced and more integrated approaches – often categorized as mobile distributed command and control systems – is that they enable faster and better decision making in a crisis using real-time feedback and two-way dialogue with those closest to the emergency. And they avoid the risks of any potential delays, miscommunications or mistakes that can happen when an organization is under pressure to respond and often switching between multiple systems. Leading universities and multi-national corporations are already using new mobile/web-enabled platforms to improve their incident response These next generation emergency management platforms have been specifically designed to enable real-time mapping of an organization’s security assets and its users on a single screen and to fully integrate it with a highly targeted geo-fenced notification capability. The mass notification aspect of the system can then be used to advise specific groups on the best actions to take at their location as an incident develops. The use of live map tracking enables real time mapping of an organisation's security assets Segmented Messaging Many leading universities and multi-national corporations are already using these new mobile/web-enabled platforms to plan, manage and improve their incident response, leading to 50% faster reactions and more positive outcomes.During a crisis, users can receive push notifications so the security centre can immediately see their exact location and advise them accordingly The systems have been widely adopted within the higher-education sector, but they are equally applicable to any large company with multiple international sites or those situated in research or corporate campuses where the bulk of assets and people are based in one or more key locations. Typically, systems provide users with a smartphone app that they can use to call for immediate emergency or first aid support when at work, or to report something suspicious which could prevent an apparently minor incident from escalating into a full-scale emergency. During a crisis, users can receive push notifications, SMS and E-mails asking them to open the app if they are not already logged in, so the security center can immediately see their exact location and advise them accordingly. Supporting Dispersed Mustering Now that communications can be more nimble, responsive and flexible this can support the increasing numbers of planners are recognizing the advantages of dispersed mustering. This is a strategy that has been developed to reduce the risk of secondary attacks on unprotected people complying with instructions to evacuate from premises and gather in what are, effectively, exposed locations. It is now acknowledged that evacuees waiting outside for any length of time are more vulnerable to targeted attacks or to injury, from flying glass for example. With dispersed mustering – a strategy made more effective by these new mobile distributed command and control systems - a building’s occupants can be advised not to go outside, but to move to known safe internal locations. People in each specific area can then be kept regularly updated. Many corporations are now using new mobile/web-enabled platforms to improve their incident response Coordination Between Response Agencies The software platforms can be integrated with an organization’s fixed security infrastructure to take real-time sharing of information First responders are permanently logged in, so the emergency operations center can see their exact locations in real-time and can advise what actions to take in mustering people or in setting up and protecting security cordons. Bringing everything together on one platform, with real-time feedback and in a fully integrated system also removes what is often seen as the weakest communication link in managing any major incident: the need to rely on conventional two-way radio as the sole means of communication between the command and control center and its first responders and other team members on the ground. The software platforms can be integrated with an organization’s fixed security infrastructure to take real-time sharing of information to a new level for improved collaboration, coordination and communications between users, the incident management team and external agencies. Improving Emergency Response Strategies One of the most powerful features of some of these new systems is the ability to record and view all alerts, responses and the detailed conversations between first responders, emergency coordinators and other parties. This allows the systems to be used to simulate major incidents involving inputs from the emergency services and other key agencies and to ensure the organization’s crisis management plans have been fully tested against a range of possible incident scenarios.
Recent technology advances – from the cloud to artificial intelligence, from mobile credentials to robotics – will have a high profile at the upcoming ISC West exhibition hall. Several of these technologies were recently designated by the Security Industry Association as the Top 8 Security Technologies for Security and Public Safety. Some of them will also be a focus at the ISC West conference program, SIA Education@ISC, April 9-11 at the Sands Expo Center. This article will highlight some of those conference sessions. Topic: Cloud Systems And Video Surveillance As A Service (VSaaS) Managed Video Services are saving TD Bank $500K annually, April 9, 2:45 to 3:45 p.m. Why TD Bank decided to roll out a managed services solution, what it took to deploy and how the bank is saving an astounding $500,000 annually. IT 4.0 and Video Surveillance: A Guide to the New Terminology and What It Means to You and Your Customers, April 11, 1:15 to 2:15 p.m. How IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers, including explanations of terms such as cloud data centers, personal clouds, the edge, IoT sensors and data analytics. One of the sessions to cover how IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers Topic: Artificial Intelligence (AI) In Video And Other Systems The Challenges and Opportunities of AI in Physical Security, April 10, 3:45 to 4:45 p.m. Looking toward what the future may hold for AI in physical security; the challenges and opportunities the technology has created; and how participants can leverage AI and machine learning with existing customers to grow their business. Deep Learning Demystified: Next-Generation AI Applied to Video, April 11, 9:45 to 10:45 a.m. Dispelling the myths of the terms “deep learning” and “artificial intelligence,” and what the technologies can do in practical terms. Modern cameras find and identify faces and vehicles, analyse behavior and organize and control assets Neural Processing and Smart Cameras, April 9, 8:30 to 10 a.m. Deep learning-capable hardware is evolving at a frantic pace, and GPU and NPU (neural processing unit) co-processors are commonly embedded in cameras and video management systems. Modern cameras find and identify faces and vehicles, analyse behavior and organize and control assets. Analytics in the Video Central Station: Proper Deployment, Programming and Configuration to optimize operational and cost efficiencies, April 11, 3:45 to 4:45 p.m. How analytics plays a critical role in reducing alarm traffic in a central station environment, allowing them to save money and realize other operational and performance efficiencies. Topic: Robotics And Autonomous Devices Robotic Aerial Security – Growth Trends and Best Practices, April 10, 11 a.m. to noon The lion’s share of growth in the robotic aerial security sector will come from autonomous systems and changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices How to Adapt to Address Drone Security, April 11, 1:15 to 2:15 p.m. Drone industry professionals and a physical security design engineer will cover the realistic applications of drone systems and counter-drone solutions that can protect organizations and facilities. Next Generation Threat: Racing Drones, April 11, 2:30 to 3:30 p.m. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices. This session will identify the potential risks these drones can pose to facilities, special events, and critical infrastructure. Establishing a Corporate Drone Program, April 10, 9:45 to 10:45 p.m. Is a corporate drone program an appropriate addition to an existing security program? How to understand and navigate the regulatory challenges and processes associated with starting up a commercial-use drone program. The Rise of Intelligence in Physical Security, April 11, 9:45 to 10:45 a.m. “Intelligence” incorporates a variety of subdomains from artificial intelligence to machine learning and contextual analysis. It is rapidly becoming a focus in the realm of IT security – and increasingly in the realm of physical security, too. Changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present Topic: Mobile Credentials Finding Their Place In Access Control How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. At the center of convergence is one crucial building block: strong irrefutable identity powered by biometrics. Driving the Future: How Interoperability Standards in Access Control Can Enable Smart Building Success, April 9, 1:30 to 2:30 p.m. Growing user demand is driving new open platform approaches and the adoption of interoperability standards Growing user demand for unfettered and unlimited third-party integrations is now driving new open platform approaches and the adoption of interoperability standards. They are changing the dynamic of access control and its role within the smart building environment. Topic: Facial Biometrics In Professional Solutions How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. Securing workstations, virtual desktops, turnstiles, front doors, mobile devices and more, biometric authentication is helping enterprises and governments worldwide to realize a more secure future. Topic: Voice Control In The Smart Home Environment Delivering the Smart Home of the Future, April 11, 3:45 to 4:45 p.m. With the proliferation of connected smart devices, including voice control devices, consumers have a growing array of options for defining what their Smart Home experience could be.
As digital transformation accelerates and touches more aspects of business operations, ASIS International is working to provide educational opportunities that security practitioners need to stay on top of those rapid developments. It’s a mission that will drive the ASIS Europe 2019 meeting, ‘From Risk to Resilience,’ this month (March 27-29) in Rotterdam. “What makes the event special is how it covers the full spectrum of security risks that organizations face, and in particular, looks at the human factors and management challenges involved,” says Eduard Emde, CPP, ASIS Europe 2019 Conference Chair, Head of the Health, Safety and Security Section, ESA (European Space Agency), the Netherlands. Examining Technology-Driven Risk When we look at technology-driven risk, only a part of that can be addressed by new technology" “When we look at technology-driven risk, only a part of that can be addressed by new technology. Much of the work is helping people adapt and find new ways of working and managing – that is where I think this event excels.” The opening keynote on ‘Amsterdam: From Smart City to Smart Society’ will be delivered by Theo Veltman, Innovation Rainmaker at the Municipality of Amsterdam. The keynote will set the tone for the three-day event by showing practically how cities are evolving and why – from the perspective of society, business and government. “This a great way to challenge us to understand what is driving change outside the ‘security bubble’ so that we can be better prepared for what is coming,” says Emde. The growing exhibition at ASIS Europe in Rotterdam will feature 45 exhibitors, including Johnson Controls, Nedap, Securitas and Stratfor Mobile Device Security In addition, the show will cover some of the most relevant and challenging topics in emerging technology such as artificial intelligence (AI), drones, mobile device security and industrial control systems. Given the seniority of the audience, a lot of time will be devoted to management and leadership topics such as soft skills and building teams with diversity and inclusion in mind. In addition, Nick Lovrien, CPP, Chief Global Security Officer at Facebook, will speak about securing an innovation culture. Scenario-based training sessions will provide a hands-on experience to work through challenges such as a chem-bio attack, a fake news crisis, travel risk planning, practical ways to effectively engage business executives and red teaming on cyber-physical risk. The growing exhibition at ASIS Europe in Rotterdam will feature 45 exhibitors, including Johnson Controls, Nedap, Securitas and Stratfor. Advanced Learning Experience We have a large number of global CSOs, regional leaders, and specialists from key companies across a whole range of sectors" Online registration will be open until March 26. There is a Free Show Pass that provides access to the exhibition and to the education in the Innovation Track and Career Centre, plus two networking drinks and refreshments throughout the day in the exhibition hall. For a more advanced learning experience, the Professional Pass and Leadership Pass offer more sessions, training and networking functions. There are plenty of options aimed at all budgets, learning needs and schedules, says Emde. Last year there were 775 registrants in total. “This year is looking good. We already surpassed last year’s total number of conference delegates, and registrations are coming in steadily,” says Emde. “For me, the numbers only tell a small part of the story,” he adds. “We have a large number of global CSOs, regional leaders, and specialists from key companies across a whole range of sectors. That quality, diversity and expertise onsite is what really makes the networking experience so valuable.”
A rapid string of merger and acquisition (M&A) transactions as 2018 passed into 2019 suggests the physical security industry may be on the verge of a busy year of companies buying other companies. Observers have noted a large amount of investment capital currently available to be invested in security M&A, and plenty of entrepreneurial companies are looking to be acquired. Joe Grillo, CEO of ACRE, previously hinted at upcoming M&A activity for his company by the end of 2018, foreshadowing ACRE’s late-year announcement to acquire access control company Open Options, Addison, Texas.The VaaS cloud-based image capture platform includes fixed and mobile license plate reader cameras driven by machine learning Just days later, in the midst of the holiday season, Qognify announced its plan to acquire On-Net Surveillance Systems Inc. (OnSSI) and sister company SeeTec GmbH. Then came an even larger announcement: Motorola has acquired VaaS International Holdings Inc., a data and image analytics company for $445 million. The VaaS cloud-based image capture and analysis platform includes fixed and mobile license plate reader cameras driven by machine learning and artificial intelligence. Most recently, ADT announced yet another acquisition, Advanced Cabling Systems, a technology integration company in the South, thus continuing consolidation on the integration side of the business. There are likely to be further mergers and acquisitions in the video surveillance supply base in 2019 Continuation Of The Trend In the case of the Qognify and Motorola deals, Jon Cropley, Principal Analyst, Video Surveillance & Security Services, IHS Global Limited, sees them as the next chapter in an M&A trend going back several years. “I think this is a continuation of what we have been seeing in recent years of video surveillance software vendors being acquired,” he says.In the face of intense price competition, vendors have found it increasingly difficult to compete based on hardware features" “In the face of intense price competition, vendors have found it increasingly difficult to compete based on hardware features and are looking at software to offer unique competitive advantages.” In short, he sees it as a continuation of a trend that previously saw Canon acquiring Milestone Systems and Briefcam, Panasonic acquiring Video Insight and Tyco acquiring Exacq. “There are likely to be further mergers and acquisitions in the video surveillance supply base in 2019,” adds Cropley. “However, a spree of large-scale mergers and acquisitions is not expected.” Memoori, another market research firm, forecasts that the value of acquisitions could actually decline marginally in 2019 in value terms but increase in number. This observation is based on Memoori’s charting of physical security deals over the last 18 years. Jim McHale, Managing Director of Memoori, says there have been four cycles of increase and decline in activity, often exaggerated by billion dollar deals in one year such as the merger of Johnson Controls and Tyco of $165Bn in 2016. Access control when combined with identity management is punching well above its weight, and this trend has continued Access Control To Open Systems Only time will tell whether the new year pattern of M&A activity is a coincidence or a harbinger of a busy M&A year ahead“It may be too early to make judgements on the future based on the last four weeks, but there are some interesting points that can be made when compared with our 2018 analysis,” says McHale. “Access control when combined with identity management is punching well above its weight, and this trend has continued. "Acre has been a major contributor and has completed some 10 acquisitions. In general, the access control business has been slow to move to open systems, and hopefully we can expect this trend toward openness to continue as it will give additional growth to the business.” For more commentary from Memoori, see their report “Major Trends in the Global Access Control Market 2018”. Only time will tell whether the new year pattern of M&A activity is a coincidence or a harbinger of a busy M&A year ahead. While past trends may provide a glimpse of what’s coming, there are always new variables. It’s a sure bet the overall trend toward consolidation will continue but predicting the pace and timing of individual transactions is almost impossible. In any case, it will be interesting to watch how 2019 unfolds on the M&A front, among other factors in a changing industry.
As increasing digital engagement powers forward in the hospitality industry, SALTO Systems has joined forces with the KeezApp technology platform to offer hotels an unrivalled guest experience. Property Management Systems The KeezApp platform provides a range of solutions for any property that hosts guests and is able to integrate with most PMS (Property Management Systems) on the market. Guests can check in from anywhere, receiving a virtual key straight to their smart phone and getting an alert when their room is ready for occupation. The front desk is then alerted when the guest has used the mobile key to enter their room even for doors equipped with offline electronic locks. The virtual app provides for access to all permitted areas of the hotel during their stay and when the time comes to check out, guests can again use KeezApp removing the need to queue at reception. KeezApp – SALTO Software Integration KeezApp has implemented JustIN Mobile key access technology and interfaced it with SALTO front desk management software ProAccess SPACE Additional tools include live chat with the front desk. This provides a better, more efficient way for guests to talk and interact with the front desk whether they are in the hotel or out and about. Guests can also choose different departments to contact such as reception, concierge, housekeeping or room service depending on their needs. KeezApp has implemented JustIN Mobile key access technology and interfaced it with SALTO front desk management software ProAccess SPACE. SALTO Hospitality add-ons include functionalities such as mobile keys (BLE), group check-in; real-time re-rooming and real-time extended stay. These plus other key hotel features make it easy to control all the offline and online rooms and back-of-house doors from different front desk guest workstations. SALTO Electronic Locks Both companies are driven by the opportunity for hotels to provide a superior guest experience to their clients, whether by offering mobile functionalities or superior management standards like quick check-in and check-out, online billing, live chat with reception, housekeeping and concierge or auto Wi-Fi connection for guests. SALTO welcomes new partnerships with industry leaders like KeezApp that will result in improved hospitality management and the guest experience. SALTO also continuously adds integrations with other technology providers so that those in the hospitality industry have a choice when it comes to which platform, they use to control SALTO’s robust line of electronic locks and supporting products.
The retail industry is constantly looking to find new ways to be relevant in the ever-increasing shadow of online shopping. Researchers have predicted a 17.5 percent growth in the ecommerce share of global retail sales in 2021, rising from 13.7% in 2019. When designer brand Miniso opened new shops in Poland, they used Hikvision technology to give them the edge. The management team at Miniso had a number of specific questions they needed answers to in order to make the stores successful in the cut-throat high street environment. Best-Selling Products They resorted to sending people to individual stores to manually count the people – a very time-consuming and costly exercise How do we know if our marketing strategy is working? What is the conversion rate of purchases? What are the ‘hot areas’ of the store, and do these actually represent best-selling products? Originally, with no access to significant information, they relied on experience and conversation with staff. But there was no way to verify these findings. They also needed to be able to get this information remotely – i.e. management in their HQ in Warsaw wanted to be able to see the situation in the other four stores without having to visit them separately. Sometimes, they resorted to sending people to individual stores to manually count the people – a very time-consuming and costly exercise. Tailor-Made Solution Miniso turned to Hikvision AI products, with a solution built by Polish reseller Volta, including people counting cameras, fisheye cameras and NVRs. These were all coordinated using the HikCentral software platform. A people counting camera in each store counts people passing by, while another counts people entering and leaving. With this tailor-made solution management could calculate how many people were passing by to see a purchasing conversion rate. This also helps them to know whether marketing strategy is working. They can analyze the information further to see whether the rate of people entering the store is dropping, and whether that relates to the number of those passing outside. Miniso’s management can then look into the causes of these numbers, along with sales figures, to form a picture. For example, whether there is an external factor affecting shoppers either to pass by, or to enter. Video Management Platform The professional video management platform allows managers to access the information from different offices and mobile applications anywhere Because Miniso have the same technology set up in all the stores in Poland, they can compare different locations. This also comes in useful when it’s time to negotiate rent with shopping malls. Using ceiling installation of several fisheye cameras, the system can generate heat maps. This helps managers to see where ‘hot areas’ are, helping them to allocate products in the optimal place for promotion. Hot areas can also be compared with sales figures to provide further insights into shopping patterns. All the information provided by the system is coordinated, and business information on both layout and original image can be overlaid in Miniso’s HQ in Warsaw. The professional video management platform allows managers to access the information from different offices and mobile applications anywhere. This makes life a lot easier for the operations team as they need to check the situation in all stores. Fiercely Competitive Environment It also means that everything can be viewed simultaneously, so they can identify trends throughout the network of stores. Byron Zeng, Vice President of Miniso Poland, says: “The high accuracy of conversion rate the solutions provides really solves a number of our management issues. We can now easily see what’s going on in the other stores, including heat mapping, which makes management of the whole networks so much more efficient.” This is a great example of how AI surveillance products can change the landscape of business decision-making. In a fiercely competitive environment, like a shopping mall or high street, shopping trend data can help a retailer to survive. In fact, this worked so well for Miniso, they decided to use the solution in their stores across the whole of Europe – potentially about 200 stores in the next year.
Three leading Australian universities are introducing SafeZone technology from CriticalArc in a drive to improve safety, increase their security teams’ capabilities and provide better care for students and staff. With 30% of Australian universities now using SafeZone, this latest wave of roll-outs confirms CriticalArc’s position as the most comprehensive safety and security management solution provider in the Australian market. Adding to CriticalArc’s growing network of customers, the University of Tasmania (UTAS), the University of Southern Queensland (USQ) and the University of the Sunshine Coast (USC) have more than 75,000 students and staff working in 33 campuses and associated facilities across four States, meaning that SafeZone now serves the needs of 1.5 million students and staff at more than 500 locations across the world. Ensuring Best Safety Standards SafeZone is a key tool in enabling campus security to be more effective, more relevant and more approachable"“UTAS, USQ and USC each have their own unique character and particular priorities but ensuring the best standards of care for students and staff is top of the list for all of them,” says Robert Christie, CriticalArc’s Customer Success Manager, Asia Pacific. “Preventing crime, managing public safety and handling emergencies are still the top concerns of university security teams, yet SafeZone is also enabling those teams do much more to address issues that are increasingly important. "From improving support around mental well-being to tackling sexual harassment and making campuses inclusive environments where everyone can feel safe and welcome, security and response teams are playing a much bigger role than they traditionally did. SafeZone is a key tool in enabling campus security to be more effective, more relevant and more approachable.” Notifications In The Event Of Emergencies SafeZone puts individuals directly in touch with response teams at universities, hospitals, government departments and similar large organizations, making it easy for them to use their mobile phones to request help, trigger an emergency response, receive rapid notifications in the event of emergencies and benefit from a wide range of customer-care services. With the ability to ‘geo-fence’ any location, each of the universities’ security teams can now monitor care and safety of users wherever they areThe technology also lets students and staff share their situation with response team members by checking-in when working alone outside hours or in higher-risk environments such as laboratories and workshops. With the ability to ‘geo-fence’ any location, each of the universities’ security teams can now monitor care and safety of users wherever they are – including those working out-of-hours on campus, those traveling between campuses locally or on field projects, or traveling overseas for study or research placements. Precise Location Of Vulnerable Individuals With its global reach combined with its ability to precisely locate vulnerable individuals, SafeZone is helping universities around the world to better meet their duty of care obligations, says Darren Chalmers-Stevens, CriticalArc, Managing Director. “SafeZone offers all the functions that university teams want, in one easy package. It is not only helping them to deliver better care, it is letting them demonstrate this fact in an accountable way.”
HID Global, globally renowned trusted identity solutions provider, and Phunware, Inc., a fully integrated enterprise cloud platform for mobile that provides products, solutions, data and services for brands worldwide, has announced their collaboration to improve the experience for hospital patients and visitors to find their way within medical facilities, using wayfinding on their mobile phones. Wayfinding is indoor navigation to guide a person step-by-step on the way to a desired destination. Wayfinding And HID Location Services Phunware and HID are addressing the need of healthcare institutions to deploy standardised technology "The combination of Phunware’s market-leading wayfinding and mobile engagement capabilities with innovative HID Location Services will ultimately revolutionize wayfinding within healthcare institutions,” said Phunware co-founder and CEO Alan S. Knitowski. “It’s easy for visitors and patients to get lost in hospitals, and every time they do it puts appointment times and patient satisfaction at risk. With our location-aware app on a mobile device, we equip the visitor to get instant, turn-by-turn navigation that creates a better experience than that which is currently available on the market.” Phunware and HID are addressing the need of healthcare institutions to deploy standardized technology to provide a better wayfinding and visitor engagement experience inside the hospital, across campus and even in parking lots. Unified Healthcare IoT Solutions Healthcare organisations can easily lay out the foundation for IoT applications, such as wayfinding" “Wayfinding is one more application that we are integrating into HID’s unified healthcare IoT solution to make it easier for healthcare systems to manage a growing demand for automated and streamlined experiences,” said Rom Eizenberg, Vice President of Sales, Bluvision, part of HID Global. “With HID technologies, we have changed the location-aware landscape, delivering location as a service. Now, healthcare organizations can easily lay out the foundation for IoT applications, such as wayfinding.” Healthcare IoT-Enabled Platform HID’s healthcare IoT solution-enablement platform simplifies the delivery of real-time location of clinicians, patients and devices. The platform is enabled by Bluvision (part of HID Global). Multiscreen-as-a-Service (MaaS) Platform Phunware’s Multiscreen-as-a-Service (MaaS) platform also provides enterprise-level mobile wayfinding, engagement, data and more for other vertical markets, including retail, residential, hospitality, media and entertainment and more.
Comprising a large tertiary and secondary hospital, along with three rural hospitals, Waikato DHB is a substantial healthcare operator which employs approximately 6,000 staff throughout the region. With security needs that include protecting staff from verbal and physical abuse, safely securing high-dependency patients in dementia wards, restricting unauthorized access to medication and medical equipment, and protecting high-risk facilities such as newborn intensive care units, Waikato DHB required security systems that could be applied to both high and low security areas and found the solution in Gallagher’s range of innovative security products. Serving a large geographical area of the North Island of New Zealand, the Waikato District Health Board (Waikato DHB) provides hospital and community-based health services to a population of nearly 400,000 people. Controlling Access Areas Within Hospital Gallagher’s system enables us to make changes quickly and push that information out to the card readers instantly"Gallagher’s access control system and Command Centre central management platform provide Waikato DHB with control over access in and out of areas within the hospital. With access profiles that change on a daily basis, as medical staff – predominantly nurses – move between different departments on different days, it’s vital that the system can be updated simply and efficiently. “Gallagher’s system enables us to make changes quickly and push that information out to the card readers instantly, ensuring that staff can approach doors with the confidence that they can enter or leave areas as necessary,” said David Wilson, Manager of Security and Parking for Waikato DHB. The safe and secure storage of medication and medical equipment, ranging from syringes and surgical tools, to large expensive machinery, is a legal requirement of all hospitals in New Zealand. Single Access Card System Gallagher’s access control solution forms a part of the security system that delivers this for Waikato DHB facilities. Utilizing a single accesscard system where permissions can be set to allow different access ensures the efficient movement of staff, reduces the risks associated with handling keys, and provides a comprehensive audit trail that identifies access movements by employee. Utilizing a single access card system where permissions can be set to allow different access ensures the efficient movement of staff Waikato DHB is proud to put people at the center of what they do, and strives to ensure staff and patient safety at all times. A number of Waikato DHB’s wards require high-level security either for the protection of the patients – as in the case of dementia facilities – or staff. Duress buttons located throughout the hospital and its high-risk areas automatically notify security staff of the exact location where a duress alarm has been activated. Lock-Down System Gallagher’s Command Centre Mobile application delivers these duress notifications directly to a guard’s mobile device – speeding up the delivery of urgent information directly to security personnel. The ability to lock-down areas of the hospital for safety reasons is paramount. “Command Centre gives us the ability to isolate areas and restrict access. This is a critical requirement for us and the reliability of that lock-down system is hugely important,” said Wilson. With so many visitors and staff coming and going from the hospital, carpark management is an important aspect of facilities administration for Waikato DHB. In choosing a solution, the DHB selected Gallagher’s Carkpark Management system - an optional license feature. Streamlined Parking Processes Through an integration with Gallagher’s Command Centre security management software, staff are able to badge their access card at one of the many staff and public carparks on site, and have their parking fee deducted from their pre-paid account. The program has in-built intelligence including the ability for staff to exit and re-enter during a set period without being rechargedThe program has in-built intelligence including the ability for staff to exit and re-enter during a set period without being recharged. This system has streamlined parking processes, particularly for part-time and shift-work staff who have irregular parking requirements. According to Wilson, “One of the real strengths of this system is the reporting. By managing the pre-paid carpark system through Command Centre and linking it to staff access cards, we are able to effortlessly extract detailed reports.” Electronic Tag Boards Waikato DHB’s facilities are continually expanding and this means a large number of contractors may be present on site within a 24 hour period. By utilizing another Gallagher license feature - electronic Tag Boards - contractors can easily sign on and off of the site. A key driver for this was health and safety, “It’s really important for us to know who is on site in case of an emergency,” said Wilson. “Making this process as simple as possible for contractors is the best way to ensure it is used.” A number of other system integrations appear across the site, including CCTV. Waikato DHB’s largest hospital facility, Waikato Hospital, has over 250 CCTV cameras connected to Gallagher’s Command Centre platform. As Waikato DHB’s requirements continue to evolve, Gallagher’s systems expand alongside them. Security Ward Standard The Security Ward Standard details the minimum security equipment required for new buildings, including access control, duress alarms, and camerasTo remain at the forefront of technology, Waikato DHB has a software maintenance agreement with Gallagher, to ensure they operate the very latest software available. “Any advancement in technology will make life easier, that’s a straightforward investment for us,” said Wilson. Through Waikato DHB’s experience with Gallagher products, the team developed a ‘Security Ward Standard’. This standard details the minimum security equipment required for new buildings, including access control, duress alarms, and cameras. The Security Ward Standard has greatly reduced the time involved by Waikato DHB staff in producing specification documents and gathering approvals. “Gallagher gives us a complete and total security package that is expandable and easy to manage,” said Wilson. “We are confident that a high-standard of security is being consistently applied across our sites for the safety of our staff, patients, and visitors.”
PureTech Systems recently announces a delivery milestone for the next phase of the Border Patrol’s Mobile Video Surveillance Systems (MVSS) program. The latest deliveries, consisting of ruggedised Ford F-150 trucks outfitted with telescoping surveillance payloads, are being deployed in San Diego, CA and will support mobile video surveillance up to 6 miles away. Remote Surveillance Scenarios The event was followed by Fox 5 News and ABC 10 News in San Diego and highlighted the value to Border Patrol agents in the field, including rapid deployment and ease of use. The MVSS platform utilizes PureTech Systems’ PureActiv software as its central command and control, providing video intelligence, user interface display and sensor collaboration logic for the surveillance suite which consists of visible and thermal cameras mounted on a telescoping mast which extends over 35 feet in the air. Mobile Surveillance Solution In the interview with ABC 10 News, Michael Scappechio, a supervisor with the Border Patrol, said, it’s their increased rate of arrests that landed the trucks here, “nearly a 90 percent increase is significant, that’s going to get attention, that’s going to get resources, that’s going to get man power, infrastructure and technology.” Border Patrol also furthered that these trucks won’t replace the border wall but instead, will go hand in hand with it. PureTech Systems is teamed with Benchmark Electronics to deliver the complete mobile surveillance with the mission to track and identify Items of Interest (IOI) along the U.S. southwest border and other remote surveillance scenarios where rapid mobile deployment is needed. The most recent delivery of the mobile video surveillance solution is not the first, with several systems already being deployed along the border in Texas.
Round table discussion
The year ahead holds endless promise for the physical security industry, and much of that future will be determined by which technologies the industry embraces. The menu of possibilities is long – from artificial intelligence to the Internet of Things to the cloud and much more – and each technology trend has the potential to transform the market in its own way. We tapped into the collective expertise of our Expert Panel Roundtable to answer this question: What technology trend will have the biggest impact on the security market in 2019?
The new year 2019 is brimming with possibilities for the physical security industry, but will those possibilities prove to be good news or bad news for our market? Inevitably, it will be a combination of good and bad, but how much good and how bad? We wanted to check the temperature of the industry as it relates to expectations for the new year, so we asked this week’s Expert Panel Roundtable: How optimistic is your outlook for the physical security industry in 2019? Why?
Hospitality businesses work to provide a safe and pleasant customer experience for their guests. Hotels offer a “home away from home” for millions of guests every day around the world. These are businesses of many sizes and types, providing services ranging from luxury accommodations to simple lodging for business travelers to family vacation experiences. Hospitality businesses also include restaurants, bars, movie theaters and other venues. Security needs are varied and require technologies that span a wide spectrum. We asked this week’s Expert Panel Roundtable: What are the security challenges of the hospitality market?