Articles by Steve Bumphrey
For bricks and mortar retailers, there’s no going back to how it was anytime soon. Even before the COVID-19 pandemic and economic crisis, they had been fighting a fierce battle against online shopping and significant e-commerce players. The high street has done a pretty good job of evolving over the years. From its humble beginnings in the late 19th century to its boom in the late 20th, it’s constantly adapted to meet changing consumer needs. The risk to retail But, it’s now reported to be at risk. Sales and footfall started to dwindle decades ago. The dawn of internet shopping in the mid- 2000s saw numbers drop even more dramatically. Indeed, we have heard and seen reports repeatedly on ‘the death of the high street.’ Footfall went down to virtually zero, thanks to this year’s nationwide lockdown Making matters worse, footfall went down to virtually zero, thanks to this year’s nationwide lockdown. Even Primark, the international ‘hero of the high street,’ saw their average £650m in weekly sales nosedive to nothing without an online presence. But there is light at the end of the tunnel. Primark for one came back fighting, and is now expected to hit £2bn by the end of the year. "After a period of store closure, we are encouraged by the strength of our sales," it’s owner AB Foods said in its latest trading update. And continued: "In the latest four-week UK market data for sales in all channels, Primark achieved our highest-ever value and volume shares for this time of year." The threat of new restrictions As we come to a ‘pivotal point’ in the fight against COVID, with threats of new restrictions, it’s time to think about what the next generation of our high streets will look like. The current crisis gives us some clues: it’s local, it’s data-driven and it’s tech-enabled. Crucially, it’s proven to work. The digital high street One of the biggest changes the high street has had to adjust to is the digital revolution. New technologies have massively disrupted the way we spend. 82% of consumers now shop online, compared with just 53% ten years ago, with more than half of people aged 65 and over saying they shop online. Age is no longer a barrier. That’s meant that not only have in-store sales dropped, but shopping patterns have become erratic and harder to predict. From opening times to managing stock and staff – everything has had to adapt. We had to pivot quickly to create an online model The issue was exacerbated over lockdown, as consumers had little choice but to shop online. Digital retailers struggled with resources to fulfill orders, case in point was the endless wait times for supermarket delivery slots. But together, we managed to evolve. As nimble businesses, we had to pivot quickly to create an online model that could operate in conjunction with traditional stores, either via click and collect or similar operatives. And now, we are reaping the rewards. Countless high street pubs and restaurants are now allowing customers to order online and finding ways with new openings to take orders online and deliver a table service. It’s undoubtedly an adjustment, and one that will be easier for some to make than others – but those that can establish an omnichannel presence now will be in a strong position for the future. Online versus the high street Historically, in-store has come second to online for a lot of retailers: even those with omnichannel strategies tend to treat the in-store experience like something of a second-class citizen. Now’s the time to change that. The new online stores that have popped up are unlikely to go anywhere, even once lockdown ends. Their success is proof that getting online and in-store more aligned is an opportunity for, not a threat to, the high street. There needs to be the removal of the ‘physical versus online experience’ for brands, and instead blend the two together, which is made possible through mobile technology. Digital transformation grants a huge opportunity for traditional retail. And no better an example than Amazon, the poster child of online retail. Amazon had previously acknowledged the value of a physical retail channel and had opened physical locations for its books and fresh produce business streams. In August 2020, post COVID-19 lockdown, it has continued with its plan to open thirty physical stores in the UK. High street trends Alongside digital, many trends that were perhaps bubbling under the surface of the retail high street have now made their way to the forefront of securing the new landscape. Sustainable shopping has been accelerated by the crisis. In the last couple of years, retailers’ attention has shifted to focus on making their supply chain and working practices eco-friendlier and socially responsible. Lockdown and our post-retail experience has seen a call for shopping and supporting our local businesses Lockdown and our post-retail experience has seen a call for shopping and supporting our local businesses. Shoppers are more engaged with their local high street now and visiting it more than ever before. Motivated by the instinct to protect their local community. Data has also been key to the new high street. This works both ways, as shoppers are now more informed and in control than ever before. The power of smartphones and increased data coverage has lead to simple but powerful capabilities, like being able to run a price comparison quickly and conveniently. Since a majority of consumers now operate with the ‘mobile mindset’, gone are the days when they will settle for what’s available. Surviving in this new world To survive in this new world, data can support creations of compelling omnichannel experiences. It can help to build loyalty based on customer values, wants and needs. And, it allows ways for retailers to understand how customers are moving around the high street to better predict their requirements. Data proves a holistic view of how, where and when customers spend. Knowing where consumers spend time in store and in which department, demonstrates an understanding of their interests and purchasing choices. Knowing these preferences, creates the foundation for any great customer experience. The technology-led high street In theory, with so many different opportunities for the high street, it is not the strongest or the most intelligent who will survive but those who can best manage change. To deliver in practice, retailers need to lay the foundations for more efficient operations, to meet consumer demands quickly, efficiently, and cost (and time) effectively. Technology arguably holds the key to the challenges of raising standards. And it’s in small ways that it can make a difference. For example, instead of keeping customers waiting while members of staff hunt for a charged-up tablet device to look for stock levels or product information, an automated retail asset management solution means this essential knowledge is right at hand. Even seemingly simple processes can be automated to deliver service and improved business efficiency. For example, on average, it takes staff members six minutes to find a key or working device. That is equal to 42 minutes in productivity time every week for each employee, which can cause losses of up to £40,000 a year. This is where an effective key management system minimizes downtime and cuts unnecessary costs. Traka is supporting businesses, including Primark and leading department stores, to implement new strategies for the critical control of access to key and equipment, enabling more effective use, and in turn quicker customer response times. Asset management solutions With a fully automated asset management solution in place, valuables such as keys, cash trays, stock and equipment (e.g. handheld scanners) can be monitored and maintained. A full audit trail with real-time reporting means retailers can see exactly who has removed which device, when it was taken and when it has been returned. This results in staff becoming more accountable and equipment being utilised more efficiently, eliminating the need for arduous and costly manual administration. Reshape the bricks-and-mortar infrastructure and breathe new life into the high street By streamlining processes and effectively protecting business assets, Traka supports in-store retail in their ambition to becomes a ripe opportunity to “innovate, delight and create stronger ties with customers.” And become an integral touchpoint in the future of commerce, helping retailers to adapt to the new retail landscape. In summary, there’s the opportunity to reshape the bricks-and-mortar infrastructure and breathe new life into the high street. The industry needs future-focused visionaries who can provide a fresh perspective and reinvigorate bricks-and-mortar retail in the years to come, utilising tools available to them to enhance their proposition to the new post-lockdown consumer.
With the recent news headlines about store closures and the collapse of well-known chains, alongside clear adjustments in business strategy amongst established high street favorites, there is no denying that the UK retail industry is under huge pressure. A recent report suggests growing issues are leading some retailers to increase risk-taking in the supply chain. But here, Steve Bumphrey, Traka UK Sales Director, looks at ways to help retailers embrace the storm, including paying attention to security, management processes and efficient customer focus. Challenges plaguing retail industry It’s been an awful year to date for UK retail if you believe the cacophony of negative headlines about the health of the UK economy and the confidence levels of the UK consumer. The sector is facing huge challenges in dealing with the evolution in on-line and smart mobile retailing The sector is undoubtedly facing huge challenges in dealing with the evolution in on-line and smart mobile retailing. Further concerns include an unwillingness of policymakers to address the changing retail environment and how business rates and general business taxation and regulation is making a difficult situation worse. Supply Chain Risk Report According to the latest Global Supply Chain Risk Report, published by Cranfield School of Management and Dan & Badstreet, those under pressure, are now facing increased exposure to risk if they are forced to cut costs in their supply chain. The report cites data for the retail sector that shows increased levels of risk-taking since Q4 2018, with retailers reporting high levels of dependency on suppliers and indicating a propensity to off-shore to low-cost, high-risk countries where suppliers are more likely to be financially unstable. In-Store technology revolution The underlying evolution of technology taking hold of the retail industry and consequential changing consumer behavior is what is really forcing the industry to step up and act. This is not only in the shift to online and smart mobile purchases, but also with the increased use of technology in store. Self-scanning and checkouts In a bid to enhance the physical shop experience, especially in supermarket outlets across the UK, retailers are increasingly giving customers autonomy with self-scanners and checkouts and need to be able to trust them to ensure an honest transaction. And for the shoppers, this dependency on technology and not human interaction to complete a shop means scanners must be instantly available and ready for use. Many different underlying competing challenges impact the retail industry Compensators At the recent British Retail Consortium’s ‘Charting the Future’ conference, looking at retail crime and security, Dr Emmeline Taylor, a criminologist at the City University of London identified in self -service shops, several new types of ‘offenders’ such as so-called ‘compensators’ including the atypical ‘frustrated consumer’ who, “fully intended to pay but were unable to scan an item properly”, adding to the security challenge. There are clearly many different underlying competing challenges impacting the retail industry. Arguably, the increase in technology and autonomous shopping, where less staff are present (or staff cuts planned) throws up more vulnerabilities, such as the opportunity for store theft. Use of body cameras Staff needs emerging technology such as body cameras to act as a deterrent to crime and keep employees safe Furthermore, staff may need greater use of emerging technology such as body cameras to act as a deterrent to crime and help keep employees safe. In essence, prevention is better than cure, and it’s certainly cheaper. Whether combating crime physically or online, or looking to find ways to counter the high street trends, working together, sharing information and taking a more holistic approach will help the development of a shared language between retailers. Retail Banking It is also here where common approaches can help to deliver on efficiencies, in time, resource and budget that can serve to operate right through the supply chain, and minimize, or even negate the need to take any risks. It can even serve to enhance the customer experience, increasing confidence in the shopping environment. Of course, when discussing the high street, it is not just the department stores and chains that are feeling the impact. Well known banks are also having to redefine their priorities and role on the high street, with customers (especially younger generations) demanding a more efficient service than ever before. Well known banks are also having to redefine their priorities and role on the high street Asset protection Leading the way is Nationwide, globally renowned building society, which prides itself on being one of the largest savings providers and mortgages provider in the UK, promoting itself as running purely for the benefit of its customers, or ‘members.’ Richard Newland, Director of Branch & Workplace Transformation at Nationwide said, “Even more than getting a good ‘deal’ from a building society, the quality of our welcome, or our renowned level of service, we make sure our members feel safe with us, enough to trust us with their greatest assets. We are doing everything we can to evolve our business and focus our efforts on providing the best and most secure services that people value.” Key management systems Traka has supported Nationwide with the introduction of dedicated key management systems So committed to its branch network, it has pledged to its 15 million members that every town and city with a Nationwide branch, will still have one for at least the next two years. A bold statement in today’s climate. Traka has supported Nationwide with the introduction of dedicated key management systems, moving its branch network into a more digital system. Keys no longer need to leave site and the audit trail capability has helped to remove the manual paper recording, allowing status of keys to be established instantly, at any time. Changes in retail market This example, together with Traka’s portfolio of high street brands and globally renowned department stores that cannot be named for security reasons, demonstrates the need for retailers to embrace the need for change, both from a product offering and operational running perspective to achieve aspirations of resonating with customers. They also prove the opportunities for success, in an unquestionable difficult market environment. If retailers can listen to customers and respond accordingly, taking into consideration staff safety and security, alongside an ability to respond quickly to personalized enquiries and expectations. This way, perhaps, the current environment can be seen as an opportunity to innovate and embrace technology to form the high street of the future.
Traka has debuted at the long awaited Security Event, presenting its bespoke solutions and latest innovative technical development, along with its integration capability with pioneering access control providers. On stand 3a/H50, Traka showcased its latest generation TrakaWEB software and its opportunity to offer remote administration, including faulty item exchange, fleet management, and full audit control capability. Traka also highlighted its online access and integration with business systems, to present increased efficiency, resource, and significant cost savings, without compromising on safety or security. TrakaWEB software Steve Bumphrey, Traka UK Sales Director mentions: “After a long wait, we were thrilled to attend The Security Event to display our commitment to research and development, which has continued in abundance despite the pandemic. Our presentation of TrakaWEB was a prime example, enabling a connected future with management tools for the protection of essential assets.” We are looking forward to continuing discussions and further demonstrating Traka’s management solutions" “Visitors to the stand were really enthusiastic about how Traka is helping to drive integration, without compromising quality. The feedback and number of sectors showing interest highlighted our ability to offer bespoke solutions to suit individual market requirements. We are looking forward to continuing discussions and further demonstrating Traka’s impressive management solutions.” On the stand, Traka held live displays of its latest system offerings, including specialist modular lockers. Bespoke in design and created to manage different types of equipment such as body-worn cameras, which are increasingly being adopted by several sectors and often required to be instantly available for use in fast-moving situations. The Security Event Traka also demonstrated its innovative key management portfolio, including scalable L-Touch and S-Touch solutions, to offer simple ways to control keys and manage different facilities, including full and compliant audit trail capability of keys and users. Steve concluded: “We really enjoyed our debut experience at The Security Event. We were able to shine a light on our product portfolio, highlighting our capability to scale with project demands and work across many sectors. The next stage is to deliver on our conversations and show our support for organizations looking to make sure keys and essential equipment are always ready to use by authorized personnel.”
Traka has appointed a new business development manager (BDM) to further strengthen its focus on the retail sector and demonstrate its ability to improve operational efficiency and safety for retailers. Matt Gregg brings a wealth of experience to the position, with a retail focus spanning over a decade. He has most recently worked as Head of Retail for Harvest Energy, with key responsibilities for operational excellence across a large multi-site retail portfolio, new and existing store developments, as well as organic growth. Intelligent management solutions At Traka, Matt will strategically coordinate plans and develop retail sector relationships, both new and existing, focusing on how Traka’s intelligent management solutions can help save time and money by allowing critical control over access to keys and equipment. Matt will strategically coordinate plans and develop retail sector relationships Says Matt: “To remain successful in this challenging ‘post covid’ retail landscape, retailers must be quick to adapt and ensure the right processes are implemented. Traka’s proposition in this context appealed and is clear it can ensure a fast ROI and long-term efficiency of daily processes. I am excited to have the opportunity to take responsibility for this sector, seeking and creating new opportunities and providing greater support for existing retail clients. My objective is to demonstrate how Traka can support delivery of an optical in-store experience in the new retail landscape.” Utilizing latest technology Steve Bumphrey, Traka UK Managing Director added: “Matt is joining the Traka team at a critical period for the retail sector, an industry that is fast evolving and requires a proactive, progressive approach to both digital transformation and a new era of customer experience and service.” “His invaluable knowledge will be critical to guide our support for the retail sector through the next stage of growth and the release of new products and services, utilizing latest technology to respond to important market trends. And all naturally without compromising on safety and quality synonymous with the Traka brand.”
Traka is attending The Security Event 2021, to showcase its latest intelligent solutions in key and equipment management, together with powerful integration capability to improve sector productivity, security and accountability. TrakaWEB software On stand 3a/H50, Traka will be presenting its latest generation TrakaWEB software, offering remote administration with the benefits of faulty item exchange, curfew, and fleet management, together with full audit control capability. It can be recorded with instant email notifications linked to specific item movements. Traka will also be highlighting its online access and integration with business systems, to present increased efficiency, resource, and significant cost savings, without compromising on safety or security. Smart integration solutions The Security Event is the perfect opportunity to show how our latest solutions can support this objective" Steve Bumphrey, Traka UK Managing Director, stated “Every sector has been hit by the COVID-19 pandemic and as we continue on the road to recovery, we are now more dependent on technology than ever before. We all must re-evaluate processes and ensure they are the most efficient and effective strategies in place to deliver essential services.” He adds, “The Security Event is the perfect opportunity to show how our latest solutions can support this objective. This is not only to demonstrate how our technical innovations such as TrakaWEB can offer powerful user functionality but also show how our systems with the latest integration can assist with access control. Combined, this offers customers smart solutions to keep control of valuable keys and equipment.” Specialist modular lockers and tablet locker system On the stand at The Security Event 2021, visitors will be able to see live demonstrations of Traka’s latest system offerings, including specialist modular lockers. These modular lockers can be created as bespoke in design, to manage equipment from warehouse devices, to keep operators moving, or even provide intelligent access to critical medication in hospital, where it is estimated a nurse spends an hour a day managing keys when he/she could be looking after people. Traka’s dedicated tablet locker system will be used as a part of a dedicated integration zone, showcasing the company’s ability to meet customer needs for a seamless security management system. Traka’s innovative key management portfolio, including scalable L-Touch and S-Touch solutions, offers simple ways to control keys and manage different facilities, including full and compliant audit trail capability of keys and users. The Security Event 2021 Steve Bumphrey said, “The Security Event presents a long awaited chance for Traka to demonstrate its scalable solutions, and show our support for organizations looking to make sure keys and essential equipment are always ready to use by authorized personnel. With assets processed faster and more productively, teams within all sectors can confidently implement new and assured experiences for the people they serve.” For more information on Traka or its product range, please visit stand 3aA/H50 at The Security Event 2021, taking place from September 7 - 9, 2021 at The NEC Birmingham, in Birmingham, United Kingdom.
Traka’s innovative key and equipment management solutions have been installed at a new national distribution center for a top four UK supermarket. The new distribution center, fulfills orders for the superstore’s chain across all channels, including wholesale, online and retail. On average, it deals with 2.4 million cases per week, which can grow to 3.1 million at peak periods. Biometric locker solutions To keep up with demands, our distribution centers are constantly growing and evolving" Traka’s intelligent key management and biometric locker solutions were installed to improve efficiency and reduce the risk of asset loss. The lockers also present instant access by authorized personnel to fault reporting and audit control capability. Speaking about the need for key management, a representative of the superstore chain said: “To keep up with demands, our distribution centers are constantly growing and evolving, driving new standards in design and use of technology to ensure our products get to our customers on time, in full.” Key and asset management “For the warehouse to operate at maximum capacity, we try to make it as simple as possible for authorized colleagues to gain total control of key and asset management, with full traceability at all times. Traka added value, not only in providing a solution to meet our current needs, but also a futureproof system with an opportunity to network and build, as our operation requirements continue to grow.” Three further locker systems with biometric access have been added to enhance security On site, Traka’s L-Touch key cabinets have been installed, which are specifically designed for larger organizations with a high key turnover. Three further locker systems with biometric access have been added to enhance security and ensure only authorized ‘finger print assigned’ personnel can operate assets at any given time. As with all Traka solutions, audit control capability across key cabinets and asset locker solutions presents instant traceability and reporting. Investigating networking opportunities to integrate Morrisons teams can also benefit from fault logging against items that have been returned with access rights restricted to prevent further damage, wasted time or injury until the issue is resolved. Steve Bumphrey, UK Sales Director added: “Being and maintaining a position as one of the top four retailers in the UK places an enormous responsibility on logistics teams to perform every minute of every day, with no margin for confusion or delay." "We saw first-hand the extent of the challenge and dedication to meet customer needs. As such, we installed systems that could make an instant difference and add value, with the ability to grow and meet ongoing requirements for long-term efficiency and productivity.” Whilst systems are currently installed on a standalone basis, the logistics team at the superstore is currently investigating networking opportunities to integrate Traka technology seamlessly into everyday operations, across the extensive site for the benefit of staff and visitors.
A global UK department store, with a commitment to offering quality products and outstanding service, has ensured the protection of its customer service mobile equipment with Traka’s intelligent locker solutions. Traka’s specialist locker systems The high street favorite has integrated Traka’s specialist locker systems throughout its branch network and top ranking online operations, to store, charge and manage dedicated mobile devices, enabling instant availability for customer service teams across the UK. The high street favorite has integrated Traka’s specialist locker systems throughout its branch network The move was part of a key store investment strategy, which introduced the mobile devices to enable authorized users to take web orders and respond to customer enquiries and stock checks, instantly and efficiently. Digital key management Speaking about the use of digital key management and its impact on the department store processes, a representative for the store said, “We are devoted to working on every aspect of our operations, to continue our pledge of delivering quality products and outstanding service. We believe this, put together with our continued commitment to price matching is what is resonating with our customers.” “We want to streamline our stores and online services to be equally enjoyable places to shop. We are aware we need to respond to personalized customer queries quickly and efficiently, with the right information on any product or service. Intelligent tracking technology “To achieve this, we need our customer-facing teams to be equipped with fast working intelligent technology. Here, Traka excelled at providing a branch solution that allows us to not only store dedicated devices securely, but also integrates into our daily operational systems. We can track where each device is and provide staff with peace of mind that every device is fully charged and up to date with our latest exclusive offers.” Traka’s intelligent lockers were fully networked into existing systems, using its latest generation TrakaWEB software Traka’s intelligent lockers were fully networked into existing systems, using its latest generation TrakaWEB software. This offered in-locker charging facilities, full audit control capability, dedicated fault reporting on any issues with a piece of equipment, and capability to exchange an item with minimal time or resource disruption. Intelligent locker systems Steve Bumphrey, Traka UK Sales Director added, “Any department store’s success is dependent on providing a high level of service, deep knowledge of what it is they’re selling, and a willingness to ensure customers receive the right item. Being able to do so quickly and efficiently, is where the introduction of mobile devices have proven invaluable.” Steve adds, “Traka’s involvement was to understand the unique requirements of the customer services teams and create and network our intelligent locker systems, to make a significant operational difference. Staff no longer need to hunt for working devices to respond to customer enquiries, safe in the knowledge they are ready to use with very latest cross brand and department product and service information and pricing.”
Traka has proven its credentials as a global solutions provider at IFSEC 2019, taking the opportunity to present its bespoke solutions and latest innovative technical development, along with integrating with leading access control providers. On stand IF105, Traka, intelligent management solutions developer for keys and equipment showcased its latest generation TrakaWEB software and its ability to offer remote administration, including faulty item exchange, fleet management and full audit control capability. TrakaWEB software Steve Bumphrey, Traka UK Sales Director, says “The Traka stand created a real buzz at IFSEC 2019. Our new proposition as a global solutions provider enabled us to display powerful R&D capability, with TrakaWEB being a prime example of presenting a connected future with management tools for the protection of essential assets.” “Visitors to the stand were really enthusiastic about how Traka is helping to drive integration, without compromising quality. The feedback and number of sectors showing interest highlighted our ability to offer bespoke solutions to suit individual market requirements. We are looking forward to continuing discussions and further demonstrating Traka’s impressive management solutions.” Specialist modular lockers On the stand, Traka also held live displays of its latest system offerings, including specialist modular lockers. Bespoke in design and created to manage different types of equipment such as body-worn cameras, which are increasingly being adopted by a number of sectors and often required to be instantly available for use in fast moving situations. Traka demonstrated its innovative key management portfolio, including scalable L-Touch, S-Touch and M-Touch solutions Traka’s dedicated integration zone showcased the ability to meet individual customer requirements and demonstrated asset return assurance in a seamless access control process. Key management solutions Traka demonstrated its innovative key management portfolio, including scalable L-Touch, S-Touch and M-Touch solutions, to offer simple ways to control keys and manage different facilities, including full and compliant audit trail capability of keys and users. Steve concluded, “IFSEC was a great success for Traka, as an opportunity to present our latest product and services solutions, and our expertize as a team; both from a technical and market-led sales perspective. The next stage is to deliver on our conversations with end users and prove we really are ‘local when you need us and global when it counts.”
Traka is attending IFSEC 2019 to showcase the latest advances in key and asset management, together with innovative technical development and integration capability, developed as part of its journey to becoming a global solutions provider. Key Management Solutions On stand IF105, the industry leader in intelligent management solutions for keys and equipment will unveil its latest generation Traka Web software, offering remote administration with the benefits of faulty item exchange, fleet management and full audit control capability. It can be recorded with instant email notifications linked to specific item movements. Traka will also be highlighting its integration credentials with leading access control providers Traka will also be highlighting its integration credentials with leading access control providers, to present increased efficiency, resource and significant cost savings, without compromising on safety or security. IFSEC 2019 Says Steve Bumphrey, Traka UK Sales Director: “IFSEC has continually evolved with the changing landscape of security, introducing new sectors and recognizing truly innovative companies together with their products and services. It was an obvious choice for Traka to attend and highlight our new position as a global solutions provider. The journey has enabled us to really advance our technical product development, with an expanded R&D team." "We are thrilled to demonstrate how our technical innovations such as Traka Web can present powerful user functionality. And to deliver our systems with the latest integration to assist with access control, we can really show our ability to offer customers smart solutions that display full visibility of assets anytime, anywhere.” On the stand, visitors will be able to see Traka’s latest system offerings, including specialist lockers that are modular and scalable. Bespoke in design and created to manage equipment such as body-worn camera technology, which is increasingly being adopted by a number of sectors and often required to be instantly available for use in fast moving situations. Tablet Locker System Traka’s dedicated Tablet Locker System will be used as a part in a dedicated integration zone Traka’s dedicated Tablet Locker System will be used as a part in a dedicated integration zone, showcasing our ability to meet customer needs for a seamless security management system. Traka’s innovative key management portfolio, including scalable L-Touch and M-Touch solutions, offer simple ways to control keys and manage different facilities, including full and compliant audit trail capability of keys and users. For more information on Traka’s product portfolio of intelligent asset management solutions, visit stand IF105 at IFSEC 2019, taking place between 18 – 20 June 2019 at Excel, London.
Primark, the international retailer that offers Amazing Fashion at Amazing Prices, is using Traka’s dock door and intelligent management solutions to ensure maximum efficiency and safety across its warehouse and distribution centers. Primark operates from eight distribution centers. Its most recent opening was in Islip, Northamptonshire, UK covering 1.1 million sq. ft. of space – the equivalent of 17 football pitches. It has 13 miles of aisles and is a 24/7 operation powered by over 250 committed employees. A key part of Primark’s success is its efficient distribution of goods to store to meet growing customer demands. This is a complex operation involving the use of a wide range of technology. Traka DockSafe Door Dock Solution To ensure effective turnaround times, Traka’s multifunctional DockSafe door dock solution was installed to stop vehicles prematurely leaving Goods Out Bays, alongside intelligent key management systems. Traka supports Primark’s distribution centers with its DockSafe solution and key management systems" David Flavell, Primark’s Operations Development Manager – Supply Chain said: “Primark’s products fly off the shelves and rails, so we need to get our products from suppliers to stores as quickly and as safely as possible. Implementing the Traka DockSafe has been critical here. Not only is it simple to use, but also provides data on driver activity and bay usage, as well as increased peace of mind thanks to the prevention of driveways. It ensures the system runs like clockwork, which is great news for our colleagues while working hard to deliver Amazing Fashion to our customers.” Dock Combination With iFob Technology Traka’s intelligent DockSafe solution has been exclusively designed to stop vehicles prematurely leaving the Goods Out bays of a busy distribution center. DockSafe combines Traka’s iFob technology with a unique Susie lock to create a robust protocol where a vehicle must be immobilized prior to the loading dock door being opened. Once goods are loaded, the door must be closed and the loading bay clear of forklifts or personnel, before the vehicle can be unlocked and driven away. Steve Bumphrey, UK Sales Director added: “Traka supports Primark’s distribution centers with its DockSafe solution and key management systems. With advanced features and data reporting, it ensures its people can optimize loading bay planning for long-term efficiency and productivity, in a safe and secure working environment.”
“With C•CURE 9000 at the heart of so many high security solutions, it is not surprising that end-users want to be kept informed on any emerging cyber threats and how we are dealing with them,” said Gordon Morrison, GB Sales Director for the Tyco access control and video brands. “In this respect the well-established Tyco Cyber Protection Program, which we see as part of our long-term' holistic approach to supplying customers with quality solutions, is helping us maintain a leadership position on cyber security.” Tyco Cyber Protection Program “We were able to reassure delegates that our solutions are specifically designed to be cyber resilient and that before they are introduced, they are extensively tested so that we can discover and address any critical vulnerabilities. We also arrange for independent testing to be conducted on our products and software to ensure that any new firmware or software updates do not open a ‘back door’.” The end-users from across the UK who attended the daylong event were able to see demonstrations of how they can take advantage of the latest technical advances from C•CURE 9000, the access control and event management platform from Tyco, the security products division of Johnson Controls. These included a Business Intelligent Reporting System (BIRS) module which provides real-time ‘easy on the eye’ graphical reports on access control activity. C•CURE Go Mobile Access Control App The C•CURE Go mobile access control app is supported by iPhone, iPad, iPad Air, iPad Mini, Android phones and tablets The C•CURE Go mobile access control app, which is supported by iPhone, iPad, iPad Air, iPad Mini, and Android phones and tablets, attracted a lot of interest. Delegates were impressed with the app’s extensive range of features including offering the ability to remotely lock/unlock doors with a touch of a button, as well as quickly search, create or update personnel records and add/remove clearances and deactivate cards on the go. Some new hardware was also showcased such as the recently introduced Innometriks readers which provide strong identity authentication for mission critical environments using smart card, PIN and biometrics, and delegates were informed that a second generation PoE edge based iSTAR 4 door controller was under development. Web-Based Access Management Portal A recent updated version of C•CURE 9000, v2.7, has seen the introduction of a wide new range of features and functions designed to enhance the user experience. Included is a web-based Access Management portal which further adds to C•CURE 9000’s ability to claim that it is the most flexible and easy to use access control platform available, as well as adding to its reporting capabilities. A cardholder’s request to be given access to a restricted area can now be directed to the person best placed to make the decision, replacing potential long email chains and slow response times common for access approvals. A new Access Management module offers an efficient method of managing cardholder access requests without requiring direct involvement from the security team. C•CURE 9000 Access Management C•CURE 9000 Access Management allows cardholders to make access requests through an intuitive, web-based portal C•CURE 9000 Access Management allows cardholders to make access requests through an intuitive, web-based portal. The self-service capabilities increase the agility of clearance owners' responses to cardholder access requests for temporary and contract staff, as well as employees who have with drop-in work schedules or are part of project-based self-organizing teams. There was also a presentation on the latest features and functionalities of the victor unified video management system and how it integrates seamlessly with C•CURE 9000 to streamline real-time security command and management over widespread and demanding environments. Victor VMS The victor Video Management System (VMS) seamlessly synchronizes video with data from access control, fire, intrusion and other systems. Future-proof and scalable, it has been designed to provide a high-performance solution which provides operators with superior situational awareness, as well as an easy way to investigate incidents and generate activity reports. Intelligently delivers the right video and other critical information such as event notifications, maps and health monitoring, to the right person at the right time and with the flexibility to display the video and other information on single or multiple screens, as well as video walls. System integrators are able to meet the customers’ operational requirements by selecting the right Tyco NVR for their needs together with a camera compatibility list spanning over 60 manufacturers and 3,300 cameras. Provides a centralized view of fire, security and life safety operations. Offers powerful tools to help simplify and enhance your command and control operations. Victor VMS - C•CURE 9000 Integration Victor’s integration with C•CURE 9000 enables operators to monitor and prioritise events from both systems Victor’s integration with C•CURE 9000 enables operators to monitor and prioritize events from both systems and to color code them for rapid identification in order to facilitate quick response times. Combine these with other innovative C•CURE 9000 features and you have a formidable integrated security solution which can provide security or operational personnel with all the information they need to make quick decisions and take appropriate command actions if an incident or emergency occurs. The event, which was supported by a number of C•CURE 9000 Enterprise Partners as well as a number of third-party manufacturers who have integrated their solutions with the platform, was by all accounts a great success, with many of the delegates contributing to the session dedicated to discussing the new features and innovations which could be introduced in future updates of the C•CURE 9000 platform. Intelligent Communications Solutions Russell Baker, Southern Area Business Development Manager for Zenitel, the UK’s leading specialist provider of intelligent communications solutions, said “We were very pleased to be able to participate in the end user event. We were able to take the opportunity to demonstrate how the deep level of integration which can be achieved between the C•CURE platform and Zenitel’s intercom and public address systems, enables our mutual end-user clients to take their security to the next level.” “For high security and mission critical applications, the interaction that takes place between the two solutions will ensure security personnel are able to strictly control who has access to restricted areas and react quickly to any incidents.” Traka - C•CURE 9000 Integration Traka showcased how its intelligent key and equipment management systems have been integrated with C•CURE 9000Traka, a division of Assa Abloy, showcased how its intelligent key and equipment management systems have been integrated with C•CURE 9000. “Our ability to support C•CURE 9000 means there is so much more we can do together to provide end-users with greater value from their electronic security system,” said Steve Bumphrey, UK Sales Director for Traka ASSA ABLOY. “The level of integration achieved means end-users can use the C•CURE interface to enrolI authorized personnel into the Traka database and then control access to our key cabinets and intelligent lockers, as well as manage the removal of physical assets. Traka generated real-time alarms can be seamlessly managed via the C•CURE 9000 platform and improved efficiency comes from only needing a single credential for both systems.” Other successful integrations with C•CURE 9000 which were highlighted at the event included: FireClass, a revolutionary new class of commercial fire detection products which are packaged as an easy to install, out-of-the-box, digital open-protocol solution. Designed and engineered in Europe, FireClass technology is part of Tyco’s family of solutions. 3D Fingerprint MorphoWave from Idemia, the market leader in augmented identity. Immune to environmental factors such as dust and lighting, MorphoWave acquisition of finger prints is dynamic, high speed and because it is touchless it offers the additional benefit of being hygienic.
Traka is exhibiting at Safety & Health Expo, displaying its wealth of innovative solutions in intelligent key and equipment management, each designed to ensure compliance to the highest health and safety standards. On stand M140, Traka will demonstrate how it can help organizations enforce process and fulfil health and safety requirements, whilst implementing superior management control right from pre-operational safety checks through to loading management. Fault reporting, integrated alcohol testing and machine start-controlled access to fork truck and fleet management, making sure only qualified staff can operate, are just some of the processes available where Traka can help to keep audit control using the latest intelligent key management. Traka will be available to discuss tailored customer solutions when required to secure a wide variety of equipment, including PDAs and scanners, alongside increasingly used body worn camera technology to present accountability, efficiency and significant cost savings. Visitors will be able to see live displays of a range of Traka’s specialist systems, including its popular Touch series Ensuring Visibility And Traceability Says Steve Bumphrey, Sales Director at Traka: “The implications for not taking ownership of health and safety, both from a human perspective and business case, are increasingly significant. With severe fines that can prove the downfall for any business, and even immediate imprisonment becoming a reality for those caught.” He adds, “Our ambition on stand M140 is to prove how simple measures can make a difference. Whilst we know every business has different health and safety requirements, Traka systems can help control, manage and audit the use of every key or asset in a secure setting. And with ease of installation, we can ensure visibility and traceability at all times to offer total peace of mind.” Visitors will be able to see live displays of a range of Traka’s specialist systems, including its popular Touch series, presenting its ability to either operate as standalone systems requiring no network capabilities or networked via Traka’s exclusive Web software. Traka’s DockSafe and loading management will also be on show as a simple install addition designed as a drive off prevention system, to stop vehicles prematurely leaving Goods Out bays of distribution centers.
Traka UK has launched a new intelligent key cabinet, designed to offer controlled access management for critical keys at locations where space is limited and only a few credentials need to be managed. Full Audit Control Capability The provider of intelligent key cabinets and locker systems has unveiled its new ‘V Touch’ as a secure unit with a seven-inch touch display, to accommodate up to five sets of keys. Powered by Traka’s exclusive electronics system, the V Touch presents full audit control capability so administrators know exactly what keys have been taken, and by whom, together with the ability to instantly access usage reports. Traka’s V Touch is recommended as part of a networked solution using Traka’s specialist Traka Web software to enable central control of critical keys. Commitment To Evolving Product Range Steve Bumphrey, UK Sales Director at Traka: “We have created the V Touch as an intelligent key management system to help ensure keys and credentials can be securely managed, even where space is at an absolute premium. This could include ships or remote locations requiring maintenance. “We hope the launch of the V Touch, which comes equipped with all the traditional management benefits you would expect from a Traka Touch system, all in a neat compact design, demonstrates our commitment to listening and continually evolving our product range to meet our new and existing customer requirements.” Further Features With further features including a solid locking door, built in power supply and full battery back-up in the event of a power failure, Traka’s V Touch is available with card reader or biometric access options to enable customer preference and accommodation of individual site requirements. Traka provides intelligent key and equipment management control to better protect essential assets - resulting in improved efficiency, reduced downtime, less damage, fewer losses, lower operating costs, significantly less administration, with transparency and greater accountability and responsibility.
The provider of intelligent key cabinets and locker systems will demonstrate on stand N200 Traka is attending the Safety and Health Expo to showcase how its latest intelligent key and equipment management solutions can enforce process and ensure compliance to the highest health and safety standards. Fulfilling Health And Safety Requirements The provider of intelligent key cabinets and locker systems will demonstrate on stand N200, how it can help organizations fulfill health and safety requirements and implement superior management control, right from pre-operational safety checks through to loading management. Fault reporting, integrated alcohol testing and machine start controlled access to fork truck and fleet management, making sure only qualified staff can operate, are just some of the processes available where Traka can help to keep audit control using the latest intelligent key management. Traka will also be available to discuss tailored customer solutions when required to secure a wide variety of equipment, including PDAs and scanners, alongside expensive radio equipment to present accountability, efficiency and significant cost savings. Creating Efficient Business Operation Says Steve Bumphrey, Sales Director at Traka: “Visitors to this show understand the need for an increased degree of competence when it comes to Health and Safety, at every level of running a business, alongside the increasingly severe implications for non-compliance.” “Our ambition on stand N200 is to demonstrate how key and equipment management is not only essential to achieve these requirements, but also show how it can create a more efficient business operation, with full audit capability to ensure staff at every level remain accountable and traceable at all times.” Traka provides intelligent key management and equipment management access control to better protect important assets - resulting in improved efficiency, reduced downtime, less damage, fewer losses, lower operating costs and significantly less administration.
Traka software has been programmed to revoke access to keys based on up-to-date licenses and health surveillance Traka key management systems are helping the Nestlé packaging and ingredients site in York better its health and safety compliance process. Traka Software Restricting Access To Sensitive Areas The warehousing and logistics center where the Traka key cabinets have been installed are being used to manage access to forklifts and other material handling equipment, as well as restricting access to sensitive areas. The world-renowned confectionary company is utilising the Traka software in a very sophisticated way, as it has been programmed to revoke access to keys based on up-to-date licenses and health surveillance. To operate equipment at the Nestlé site, operators must have up to date licenses as well as periodic health surveillances to ensure that they are medically safe and qualified. Previously, the team were managing the compliance to a very high standard, but wanted to further their efforts by ensuring an automated system was in place, leaving little to no room for human error. The Traka software is able to monitor when user’s licenses and health surveillances expire. The expiration date will be logged and will cause keys to be locked off from the user. This means that even if an operator had made an honest mistake and had forgotten their own expiration dates they wouldn’t be able extract a key from the cabinet. The software also enables the operations team to note when users are due to upgrade, helping everybody to keep compliant with the HSE regulations. Because of this functionality, Traka won the “2014 Safety, Health & Environment award at Nestle York”. Key Management System Helps In Efficiency The key management system from Traka is also helping Nestlé become more efficient, as keys for essential equipment like forklift trucks are crucial to the smooth running of the logistics center. Misplaced keys not only cause health and safety issues, they also incur expensive downtime. The Traka key management system creates accountability, so management know who had the key last. This means that staffare much more likely to return the key on time. At the Nestlé site in York there are also sensitive areas that house equipment and mains power. Only trained individuals should enter these areas. To ensure there is no room for human error or misuse, Traka key cabinets ensure only authorized personnel can access those keys, and those areas. Rob Endley, Area Safety Advisor for Nestlé, said: “We have always taken our HSE compliance requirements seriously, and have previously been vigilant about making sure our operator’s were up to date with the safety standards. However, the Traka system has allowed us to make compliance a seamless part of every day life. If you don’t comply, you can’t access the equipment. It’s simple and effective, and gives us all peace of mind that our operators are safe and we are complying with the health and safety standards that we are dedicated to upholding.” Steve Bumphrey from Traka said: “What is great about this project is how Nestlé are utilising the software to its full potential. Traka software can be programmed in a large variety of ways that suit the individual site, according to the challenges they face. The Traka system is not just about hardware and providing a hierarchy of access rights, it can provide as much or as little as the company requires. “Nestlé has taken its commitment to ensuring the very best health and safety standards and has made it an intrinsic part of how the Traka system works for them.”