In the wake of an unprecedented increase in reports of violence and abuse towards frontline workers, body worn video systems provider, Reveal Media and lone worker protection specialists Peoplesafe have entered into a strategic partnership to provide public-facing workers with a body camera solution designed to record all incidents. Initially adopted by the police force, body worn video technology is starting to be adopted by other industries, from healthcare providers such as ambulance staff through to retail and security workers. Real-Time visual information Unlike traditional lone working devices - which are designed to be discreet - body cameras are deliberately obvious to deter potential aggressors from being verbally or physically aggressive. The combined technology enhances protection by adding real-time visual information to any incident. Once a wearer raises an SOS alarm on their Peoplesafe Pro lone worker app (via their smartphone), the camera will start recording the incident. The combined technology enhances protection by adding real-time visual information to any incident “Working with members of the public can be unpredictable, particularly for lone workers who are often viewed as easy targets for physical and verbal abuse” explains Naz Dossa, CEO of Peoplesafe. “Wearing a body camera, combined with our Peoplesafe Pro lone worker app, is proving extremely effective in changing people’s behavior, reducing the likelihood of an assault on the wearer.” Personal safety alarms Alasdair Field, CEO at Reveal Media adds; “Pairing a lone worker service to body worn video technology adds a new dimension of safety for frontline workers as it provides direct access to emergency support. We are committed to protecting key workers and having the support of a fully accredited, 24/7 Alarm Receiving Center in addition to our cameras will not only help us further improve our service, it will also add an extra layer of security and reassurance.” “As the market leading provider of body worn video in the UK, Reveal Media is well equipped to provide the best visual protection for our frontline workers.” UK based technology business, Peoplesafe is the provider of GPS personal safety alarms and applications for more than 150,000 at-risk and lone workers across both public and private sectors. Combining this service with Reveal Media’s body worn video technology will provide a failsafe solution to what is becoming an increasingly prevalent problem.
Ringway Jacobs, a renowned highway services provider, has become the first UK fleet operation to adopt a video-enabled lone worker service that is designed to better safeguard drivers operating in the field. Ringway Jacobs’ H&S and Fleet departments teamed up with Peoplesafe and SureCam to roll-out the integrated safety solution, by using a mobile phone app that enables the benefits of lone worker protection with those of video telematics. Video-enabled lone worker service David Bonehill, Head of Fleet at Ringway Jacobs said, “Health, wellbeing and safety is at the heart of everything we do, so our aim is to provide a safe working environment for our employees at all times. We are committed to adopting industry best practise technology and processes, which is why we are rolling out the video-enabled lone worker service.” David adds, “This latest initiative, developed with our valued partners at Peoplesafe and SureCam, will not only increase compliance of our lone worker processes, but also extend and enhance the levels of protection we provide to drivers in and out of the vehicle.” Partnership with Peoplesafe and SureCam Ringway Jacobs has been using Peoplesafe’s lone worker protection service since 2016 Ringway Jacobs has been using Peoplesafe’s lone worker protection service since 2016, providing peace of mind to 300 employees that assistance is available, should they need it. The company is now taking advantage of a strategic partnership between Peoplesafe and SureCam, to integrate the service with dual-facing, connected dash cams, fitted on 163 vans and specialist vehicles last year. This will enable footage to be viewed direct from the cameras fitted on the vehicles, in the event of an alarm being raised. Lone worker protection Lone workers will scan a QR code when entering a vehicle, to register a unique ID and confirm exactly who is driving. This will enable controllers at Peoplesafe’s Alarm Receiving Center (ARC) to access audio and video, as well as incident data via its portal, when an incident is reported such as injury, illness or an act of violence. This will include footage from forward-and rear-facing vehicle cameras, providing immediate visual insight into what has happened, so the most appropriate action can be quickly taken. Video evidence for faster response Naz Dossa, the Chief Executive Officer (CEO) of Peoplesafe commented, “The added understanding provided by the video evidence means our service can act faster and respond better, when an alarm is raised. We are working closely with Ringway Jacobs to support their health and safety strategy, and best protect drivers from the risks they face, when they are working alone, especially in isolated locations or out of hours.” Sam Footer, Strategic Partnership Director at SureCam said, “By bringing together these proven technology solutions, we are offering customers such as Ringway Jacobs an effective way of not only improving safety and reducing fleet risk, but also safeguarding staff when they are in or out of the vehicle.”