Solink Corporation - Experts & Thought Leaders

  Solink®, the pioneer in agentic vision intelligence, announced the general availability of Solink AI Agents, designed to bring intelligence to every part of business operations. These new capabilities turn existing video footage into action — reducing theft, preventing threats, and driving measurable revenue outcomes across every physical location.   Most enterprises have invested heavily in AI. The result? More insights. More dashboard. More workflows. More data to interpret. But insights alone don’t eliminate theft, prevent threats, or grow revenue. With Solink AI Agents, every business operates with 24/7 intelligence that closes the gap between what happened and what to do next, driving high-value outcomes in the real world, across every physical location.   “For years, businesses have invested in systems that tell them what happened. The next phase is systems that help them decide what to do next,” said Mike Matta, CEO and co-founder of Solink. “With Solink AI Agents, we are closing the gap between insight and action, putting the full power of agentic intelligence to work.” AI agents headline at Solink's Agentic AI Summit AI Agents will be unveiled today, June 23 at 12:00 PM ET, at Solink’s Agentic AI Summit where AWS, Comcast Business, and Goldman Sachs are taking part as sponsors.    Their participation reflects a shared belief that the future of AI will be defined not by insights generated, but by high-value outcomes delivered. Turning video into context and the outcomes are already real Acting as a force multiplier, Solink AI Agents monitor cameras and operational data in real time, surfacing only the events that require human intervention. The agents deter theft before it spreads, flag threats before they escalate, and identify revenue opportunities before they’re lost. This is true workforce augmentation: the speed and scale modern enterprises need to drive real business outcomes.   Solink AI Agents come with a library of pre-built agents designed to deliver real outcomes from day one through intelligent discovery: Overnight Guard: A virtual security presence that monitors sites after hours — catching threats and deterring loss without the overhead. Loss Prevention: Catch anomalies like sweethearting, discount abuse, and fraudulent returns at unprecedented scale. Stop shrink before it spreads. Store Readiness: Monitor visual compliance across locations — ensuring stores are clean, organized, and meeting brand standards to enforce SOPs at scale. “We’re using Solink agentic AI to tackle organized retail oil theft. We were able to drive an arrest based on an alert we received,” said Khalil Salem, Head of Loss Prevention and Corporate Security at a large convenience store/retail business. Enabling tailored intelligence and outcomes with custom agents Not every business challenge can be solved with a pre-built agent. Solink’s Custom AI Agents allow organizations to create agents tailored to their unique workflows, priorities, and operational goals — reasoning across video and operational data to deliver outcomes specific to each organization’s needs. To join Solink’s Agentic AI launch, visit the Agentic AI Summit registration page.   

  Solink®, the pioneer in agentic vision intelligence, in partnership with AWS, Comcast Business, and Goldman Sachs, announced the Agentic AI Summit — a virtual event focused on what it actually means to deliver AI-driven outcomes in the real world.  About Agentic AI Summit Most enterprises have invested heavily in AI. The result? More dashboards. More insights. More data to interpret. But insights alone don’t eliminate theft, prevent threats, or grow revenue. The Agentic AI Summit is built around a single premise: AI must move from generating insights to driving high-value outcomes in the real world, across every physical location. The event will feature leaders from some of the world’s most recognized and innovative brands who are making that shift – and will share how agentic AI is delivering measurable business impact at scale. Event details WHAT: A virtual summit showcasing how agentic AI moves beyond dashboards to eliminate theft, prevent threats, reduce losses, and increase revenue. WHO: Hosted by Solink, sponsored by AWS, Comcast Business, and Goldman Sachs. Built for operators, IT professionals, security and loss prevention leaders, and media and analysts covering enterprise AI. WHEN: Wednesday, June 23, 2026 — 12:00 PM ET / 9:00 AM PT WHERE: Virtual. Registration available at Solink’s Agentic AI Summit registration page. Speaker lineup and agenda to follow.

  Solink®, a pioneer in AI-driven video intelligence, announced it has been named a Gold Winner and Best of Category in the Best AI-Driven Video Analytics Solution category in the 2nd annual 2026 Globee Awards for Artificial Intelligence.    The Gold distinction represents the highest level of recognition in the Globee Awards program, and the Best of Category honor is awarded to the entry that received the highest overall score among all submissions evaluated in its category. About Globee Awards The Globee Awards for Artificial Intelligence recognize achievements across a broad range of AI applications, including machine learning, automation, intelligent systems, and AI-driven business solutions, with winners determined through a merit-based, data-driven evaluation process conducted by experienced professionals across multiple industries worldwide. Recognition reflection “This recognition reflects what our customers are telling us every day, that the real value isn’t in the video, it’s in the business outcomes the AI unlocks,” said Michael Scott, CMO, Solink. “We’re helping multi-site operators drive revenue, cut losses, and run tighter operations by giving them an AI layer that sees, reasons, and acts across every location. That’s not video management, that’s agentic business intelligence for the physical world.” Turning cameras Into an AI control layer for the physical world Enterprises operate millions of cameras across retail stores, restaurants, warehouses, and service locations, yet most organizations remain functionally blind to what is actually happening inside their own four walls. Video footage sits in silos, disconnected from the transaction data, access logs, and operational systems that give it meaning.   Solink was built to solve that problem. The platform treats video as a sensor, not a recording device, and fuses it with more than 375 integrated business systems, including point-of-sale, access control, alarm, and inventory platforms. The result is an AI-powered intelligence layer that doesn’t just show businesses what happened but understands context, surfaces anomalies in real time, and enables teams to act before incidents escalate.  AI agents that act, not just alert  The Globee Award recognizes the full scope of Solink’s AI-driven capabilities, including the company’s 2026 launch of Solink AI Agents. Unlike conventional analytics tools that generate dashboards, Solink AI Agents operate continuously across an organization’s entire camera and data footprint.   They detect sequences of compounding behaviors, like a person approaching a facility after hours, moving to an unlit area, or crouching near a window, and reason through the escalating risk profile to alert at the right moment. 

Deploying artificial intelligence (AI) tools should be seen as a business initiative rather than a technology initiative, says Martin Soukup, CTO of Solink, a cloud-based video security and data intelligence platform. The approach makes a difference that plays out in practical terms. A technology initiative is tactical and solution-oriented, often solving an isolated problem within a single department's silo. In other words, it might solve just a security problem. In contrast, a business initiative is cross-disciplinary, driven by executive leadership to impact the entire organization in a measurable way. “Viewing AI tools as a business initiative ensures they adapt to multiple departmental needs and drive high-level strategic growth rather than just fixing a localised technical issue,” says Soukup. AI platform combines video and business systems Demonstrating the value of embracing AI as a business initiative is Solink’s new video intelligence platform Demonstrating the value of embracing AI as a business initiative is Solink’s new video intelligence platform that combines video with business systems to detect threats and send real-time alerts. The capabilities are designed to help security teams operate smarter and more efficiently, supporting the next generation of lean, intelligence-driven security operations centers (SOCs). And benefits of the platform extend beyond security to include other parts of the business. “At the end of the day, video cameras only tell part of the story, much like looking at a 2D shape,” says Soukup. “They capture dimensions and colors, but only from a single perspective, even with powerful AI analysis providing traffic metrics, wait times, product interaction, and compliance logs. The addition of operational data, such as inventory, shipping, labor, and sales data, fills out that shape into 3D, adding critical context.” For example, while a camera simply shows three people standing in a line, and AI data flags that those individuals have been waiting for over five minutes, operational data lets you know also that a cashier has not checked into their shift yet. Combining these data streams gives businesses full situational awareness, turning passive observation into immediate, contextual intervention. AI agents handle repetitive tasks The Solink platform uses AI Agents, which are software that operates autonomously to handle manual, repetitive, or high-volume tasks based on specific instructions and tools. For Solink users, AI Agents unify their existing camera and data source investments into a single automated workflow. “AI Agents transform Solink from a security tool into an operational investment that benefits all departments,” says Soukup. “Modern operational leaders are turning to AI to scale productivity without increasing overhead.” Integrating business intelligence Operations checks compliance, loss prevention investigates theft, and security assesses threats Customers already use Solink to centralize video, integrate business intelligence, and trigger real-world responses like real-world alerts, two-way communication, or smart locks. AI Agents tie these pieces together, analyze the data and identify what matters most, and then take action either without human intervention or with humans in the loop. Businesses currently watch video manually across separate workflows. Operations checks compliance, loss prevention investigates theft, and security assesses threats. However, a human must always watch the footage to get results. Solink AI Agents automate this entire workflow. If an operational event can be seen on camera and matters to the business, a Solink Agent can be integrated to automatically review, assess, and trigger the next step in the workflow across hundreds or thousands of locations simultaneously. Calling all stakeholders to the discussion When discussing applications, stakeholders should include revenue and marketing officers, compliance officers, and line-of-business executives. Agents leverage existing infrastructure by adding an intelligent automation layer that drives efficiency and grows revenue across the entire organization without large capital investment. Solink AI Agents will not replace employees; they empower lean teams to maximize their existing resources. Job descriptions will shift toward human-in-the-loop workflows where humans and machines collaborate. The AI Agent handles the high volume, filtering out noise and processing data at scale. Human employees set up and guide the Agents, give feedback to improve performance over time, and step in to make final decisions, managing the nuanced situations that require critical thinking, empathy, and deep context. Passive data visualization In contrast, a Solink AI Agent is deployed with a clear mandate for a specific task, deliverable, or outcome Given the convergence of physical and digital security, AI Agents, not dashboards, are the right unit of enterprise AI deployment. Dashboards typically aggregate data without evaluating the context or importance of the source. Data looks identical whether it comes from 10 sources or 100. In contrast, a Solink AI Agent is deployed with a clear mandate for a specific task, deliverable, or outcome. This approach shifts the focus from passive data visualization to active intent, creating a direct path of accountability and clear attribution for business results. With dashboards, everyone can see the problem, but nobody owns it. An agent with a mandate either did the job or it did not, and you can audit exactly what it saw and why it acted or did not. Overcoming obstacles to deploy AI agents The primary obstacles to integrating AI Agents into the physical security workflow are change management, building trust, and system interoperability. Physical security requires absolute reliability, which demands rigorous initial configuration to establish trust. Furthermore, Agents are only as effective as the data they can access. Overcoming these hurdles requires comprehensive team training, shifting organizational mindsets, and ensuring seamless integration with existing tools so the Agents have the full context needed to execute tasks accurately and integrate with human workflows seamlessly. Addressing common security challenges Several use cases are driving the deployment of AI Agents among Solink's customers Several use cases are driving the deployment of AI Agents among Solink's customers. Overnight guarding, loss prevention, and store readiness will be the first wave of use cases. These are proven, high-frequency scenarios in which Solink provides pre-built template Agents to address common security challenges out of the box. The second wave of use cases will include highly customisable occupancy tracking, health and safety, and food quality. Pre-built template Agents are coming for these next. In addition, custom, niche operational use cases can be tailored to a specific business environment. Just like hiring a specialized contractor, companies can deploy custom Agents to tackle unique operational challenges rapidly across all locations. Measuring the effectiveness of AI agents The effectiveness of AI Agents can be measured by multiple factors. Core Accuracy, and consistency and accuracy of detections and automated outputs. Business Outcomes delivered, such as reduced inventory loss, reduced fraud, and faster incident resolution. Financial Impact, measured through recovered budget, reduced operational overhead, and increased per-store conversion. There is a perception that AI Agents possess predictive or flawless capabilities, like stopping crime before it happens or operating perfectly in dark, chaotic environments. Not true, says Soukup. AI cannot understand ambiguous requests like "look for suspicious activity." Success requires explicit parameters, tools, and skills, defining what is acceptable, what is unauthorized, and how to handle the gray areas. Another misconception is that Agents need a fundamentally different security model than people. “I run security for this company as well as engineering, and I hold our own Agents to the same standard I would hold a third-party vendor,” says Soukup. “That means least privilege, full audit trails, anomaly detection, random audits, and no action they can't explain after the fact.”

When looking to design, implement, and track a loss prevention and security audit program across a national retail chain, there are two big questions to consider: What are you attempting to resolve, influence, and/or measure? What is the priority?  The first point is to understand if there are any specific pressing concerns. If there are procedures not being followed by staff in the stores, then you want to come up with a program that is going to actually influence the way they work. Remember to not build your program(s) in a silo, work with your business partners. Then, everyone is accountable for their budgets. That means you need to be able to define success, make an argument for it, and measure your results against that goal. Whether that’s reduced theft or making my stores safer for your employees and customers, we need to be able to measure that impact. The second point is just as important. If everything is a priority, nothing is The second point is just as important. If everything is a priority, nothing is. Too often loss prevention/asset protection (LP/AP) communication is cluttered with high- and low-priority points. Keep it simple, and try to resolve a couple key items. It’s also critical to stay aligned with your company's strategic plan. The mantra ‘inspect what you expect’ emphasizes that you can not assume just because an expectation was communicated that it is actually being/been done. Whether it’s security, operational, or health and safety violations, always follow-up and over communicate. Finally, don’t forget about the communication post audit. It provides a strong perception of control and accountability. It also reminds everyone of the key points that you are looking for. Remember that, although you want compliance, what you really need is commitment and buy-in for your strategic plan. If you strive for commitment, compliance will follow.  Remote vs. in-person audits Remote video monitoring allows businesses to conduct loss prevention audits from anywhere. This has a couple major benefits over traditional loss prevention audits: It’s cheaper because you don’t need to travel to a location to conduct the audit.  It’s faster, so you can audit more stores in a day and increase the frequency of your audits. This is helpful when you monitor 1000 locations and crucial when you watch over 10,000 stores. A modern video management system (VMS) connects the data from your POS (which is one of the highest risk locations for theft), provides motion and event search capabilities to give you access to needed video instantaneously, and provides case management software (CMS) as well. However, asset protection professionals are being asked to do more with less these days Of course, the in-person loss prevention and security audit for retail locations isn’t going away any time soon, and shouldn’t. Sometimes you just need to visit a place, if only to show the frontline workers that you genuinely care and are serious about theft and loss, and nothing can replace walking through a retail space with the on-site leader. However, asset protection professionals are being asked to do more with less these days. Remote loss prevention and security audits allow field workers and leaders to do just that.  Things to look for when performing a loss prevention audit Loss prevention audits can be divided into different issue areas. Here are pointers for every risk location in a retail space: Health and safety regulation issues POS issues Operation issues Health and safety regulation issues A goal of audits is to reduce the costs to the store. Sometimes that’s reducing theft percentage, but often it is reducing potential liability, whether it's health and safety fines, workers’ compensation liability, or slip-and-fall injuries. Here’s what you want to see: Are there regulatory concerns, such as blocked fire exits, blocked electrical panels, or improper cardboard compactor use? Are there wet floor signs out when it's raining? POS issues The point of sale (POS) is where most theft occurs. That’s why Solink dedicates an entire section of their complimentary loss prevention and security audits to the POS. Here’s are some things that your want to look at: What’s actually happening during high-risk transactions (no sale till opens, cash refunds, manager discounts, high discount (either percentage or dollar value), etc.)? Are employees intentionally (theft issue) or unintentionally (retraining issue) abusing their discounts? Are transaction times too long (retraining issue)? If a manager's approval is required, is the manager reviewing the transaction prior to approval? Operation issues Operation issues fall into several categories, but they can show up as issues with training, security, and theft. Here’s what you should look out for: Are employees engaging customers when they enter and frequently thereafter (training issue)? Are safes being properly secured and cash handling procedures followed? Are direct store delivery (DSD) vendor check-in methods being followed (a key point of contact for shrink)? Is trash being removed regularly and through the proper door? Are back doors being left open and/or unsecured? Lessons learned from performing loss prevention audits Top lessons learned from performing thousands of loss prevention audits - Audits can have a large impact when you are asking the right questions. They can lead you to discover the common denominators that are driving failing results, which then provide you with the opportunity to make changes. Finally, while you should be looking for issues, audits can also be used for positive feedback and still send a powerful message.