SecureCom Wireless LLC - Experts & Thought Leaders

SecureCom Wireless LLC has called on customers to know that they can now use Virtual Keypad if they ever need to trigger a system panic. The app, as well as VirtualKeypad.com can display Police, Emergency and Fire panics in the menu, and all the user needs to do is to add it to the app user in Dealer Admin. “Because most people have their phones with them, we wanted customers to be able to trigger a system panic if they needed to, even if the keypad isn’t nearby,” said Clayton Tummons, Vice President of Software for SecureCom Wireless. He adds, “If there’s a break-in, and you’re inside, calling 911 may put you at risk of being heard talking. Without saying a word, you can silently trigger a system panic and expedite the dispatch of the type of emergency personnel you need.” Dealer Admin Version 2.40.0 Dealer Admin Version 2.40.0 allows users to go to the App User section where they can select the panic options To enable customers’ System Panic feature instantly, Dealer Admin Version 2.40.0 allows users to go to the App User section where they can select the panic options available. Depending on what they need or what they want them to have, users can check the appropriate boxes. When they log in to their Virtual Keypad app or website account, they’ll see “Panic” displayed in their menu. To initiate a panic, the users have to simply tap Panic, then press and hold the desired panic option for three seconds. Virtual Keypad continues to expand, giving customers more functionality and flexibility than ever before. “The System Panic functions the exact same way as if you’d initiated the panic from the keypad,” Tummons adds, further stating “We just want to make sure customers can always have access to their systems, wherever they are.”

DMP is excited to announce its ESX TECHVISION Challenge, now two years in a row. This year’s award goes to DMP’s Virtual Keypad Access. In addition, DMP received ESX Innovation Awards in two other categories. In the Installation/Service Tools category is DMP’s Dealer Admin 2.0, and in the Mobile Apps for Consumers category is DMP’s Virtual Keypad 6.0. DMP’s Virtual Keypad Access Receiving the awards at the ESX show this month in Nashville, Tennessee, are DMP’s Director of Product Management & Support, Brad Tucker, and Product Manager for Access Control, Adam Kinder. “It’s an honor to see Virtual Keypad Access win an ESX Innovation Award and then the TECHVISION Challenge Best-of-Show,” Tucker says. “We’re excited that others see the value in our program.” DMP’s Virtual Keypad Access is the natural progression of DMP’s Virtual Keypad app that manages intrusion systems. For users who don’t want to spend the money to have a dedicated server for their access control systems, Virtual Keypad Access provides the flexibility to remotely manage system users, schedules, and profiles, plus control public doors. It also allows users to view and record video. In fact, at its booth during the show, DMP announced the addition of multiple commercial video options, which are coming soon, including Open Eye, Digital Watchdog, Hikvision, I-View Now, and SecureCom video cameras and NVRs. In combination with its other access control features, DMP now has an even more comprehensive platform to offer businesses of all sizes. Because Virtual Keypad Access is maintained via the Cloud, it allows consumers to remotely manage their own systems Cloud Management Because Virtual Keypad Access is maintained via the Cloud, it allows consumers to remotely manage their own systems, or it can be managed for them by their dealers. Either way, the combination of intrusion and access control in one platform makes for a powerful and economic package for security companies and their customers. “Security companies can grow their businesses by helping their customers drive down costs, not only in personnel requirements to manage access control, but also in the cost of the systems,” Kinder explains. “Likewise, dealers have less installation time and monthly costs, so they have lower overhead expenses. They can secure more recurring revenue by charging a premium for services like intrusion, managed access control, and video all in a single web-based or mobile app. Their customers benefit by not having to take care of it themselves.”  DMP’s ESX Innovation Award Recipients: Virtual Keypad 6.0 and Dealer Admin 2.0 Virtual Keypad 6.0 and Dealer Admin 2.0 Also winning judges’ favor as Innovation Award recipients were DMP’s feature-rich mobile app, Virtual Keypad 6.0, and Dealer Admin 2.0, which is an administrative portal giving DMP dealers and their staff easy access to their customers’ information. “All three of these award-winning programs give our dealers the tools they need to reinforce value and brand loyalty among their existing customers and grow with new ones,” Tucker says. “We’re honored to be among this year’s award recipients and equally honored to partner with our dealers in providing the services their customers want.”

For several months now, the Virtual Keypad™ App has provided Video Verification for the end-user to confirm or cancel an alarm. During an alarm situation video verification delivers video from the premises to the system owner via their Virtual Keypad™ App enabling instant visual assessment of the situation for the appropriate response. DMP and SecureCom Video are now introducing Video Verification to the Central Station. This patent pending technology is compatible with any Automation Software, and makes live and pre-alarm video clips available to the central station operator immediately as the intrusion alarm screen displays. Enhanced Alarm Verification “The Virtual Keypad App gives users tremendous remote monitoring and control features,” said SecureCom Wireless, General Manager, Jeff Britton. “Video Verification raised the App’s value to a new level. And now, system owners can rest assured that they are getting state of the art security and enhanced value with central station video verification which enables monitoring companies take appropriate action to verify the alarm and dispatch responders only when necessary.” DMP Central Station Video Verification meets the CS-V-01 Alarm Verification & Notifications Procedure Standards. This new set of features provides a seamless integration between the intrusion alarm system, the Central Station operator, and the subscriber. For the first time providing real-time-alarm data backed by video is in the hands of the people that can use it the most and at the very point of critical decision-making. Video Verification has never been so powerful, or so easy and affordable to deploy.