Kingdom Services Group Ltd - Experts & Thought Leaders

Kingdom Security, one of the UK’s foremost security companies, is working in partnership with the S12 and urging others in the industry and the public to follow suit, as they back a new parliamentary petition to protect security workers. The UK, which has almost 250,000 security workers, does not currently have enough legal protections that truly protect security workers, and Kingdom Security are calling for change. The petition calls for assaulting a security worker to become a standalone criminal offense, similar to how other emergency service workers are protected by the Assault on Emergency Workers (Offences) Act 2018. Rising levels of threats As shoplifting and retail crime becomes more commonplace in the UK, security officers at stores, shopping centers and out in the community are facing rising levels of threats and abuse while protecting people, property and public spaces.  Over a third are reportedly physically attacked monthly, and over half are reportedly verbally abused every time they work, according to a 2021 Ifsec Global survey. And with attacks on shop workers only growing following COVID-19, it is likely that this has only grown. This is why Kingdom Security is backing a new petition, supported by the Security Industry Federation and the S12 Committee, calling on the government to introduce extra legislative protection for security workers.  Legal protections Graham Allison, Chief Services Officer of Kingdom Security, said it is the right thing to do to back this petition, for their colleagues and also the wider security industry. “The petition calls for fairness, safety and recognition,” says Graham Allison. “As crimes against people and property becomes increasingly brazen, security officers are on the frontline in the fight against everyday crime. They are protecting others every day, and many face serious verbal and physical abuse from members of the public – they undoubtedly deserve the same legal protections as other frontline professionals.” Employment Kingdom Security employ thousands of security officers across a range of industries and roles, including retail, port security, concierge and front of house, fire warden officers, and mobile patrol. “We employ dedicated, hard-working and passionate security colleagues that care about protecting the public, and they do this day in and day out,” continues Graham. “We also want more people to see the industry as a great place to work, and if this legislation comes in there is no doubt the industry will become more accessible, and we’ll see more and more people want to start their career in security.” Encouraging the supporters Once the petition reaches 10,000 signatures, the government must issue a formal response. At 100,000 signatures, the petition will be considered for debate in Parliament. The petition is quick and simple to sign, requiring only a name, email address and postcode. Kingdom is encouraging colleagues, industry contacts, friends and family to add their names and share the petition widely. Kingdom is also encouraging supporters to back the work of the S12 Committee, which is leading efforts to drive meaningful legislative change for the security industry.

Kingdom Security, a proud part of The Kingdom Group, has celebrated an extraordinary evening at the prestigious Security and Fire Excellence Awards 2024, taking home two of the industry’s top awards. The Kingdom team took center stage at the glittering awards ceremony held at the JW Marriott Grosvenor House in London on Monday, 2nd December. Team’s dedication Kingdom Security received a bronze award for ‘Security or Fire Best Company to Work For,’ truly celebration Kingdom Security was awarded the ‘Security Customer Care Initiative Award’ and the ‘Inspiration in HR Award,’ showcasing the team’s dedication to delivering exceptional results. Adding to the night’s success, Kingdom Security also received the bronze award for ‘Security or Fire Best Company to Work For,’ rounding off a truly remarkable celebration. Commitment to delivering service Terry Barton, CEO and Founder of Kingdom Services Group, reflected on the achievements: "From our beginnings in 1993 to where we stand today, these milestones make me immensely proud. These awards reflect the exceptional work of our talented colleagues and their commitment to delivering Service with Care. Every day, I’m inspired by the projects our teams undertake and the impact they create for both our colleagues and customers." "The Kingdom story isn’t just about success—it’s about evolution. Together, we’ve reached incredible heights, and as a united team, we’ll continue to innovate and grow, always grounded in care and purpose." Well-being and long-term development The HR team has built a workplace culture that sets a high standard across the industry The awards also highlighted the outstanding work of the Kingdom Human Resources team, led by Karen Kelly-Williams, Assoc CIPD. Recognized for championing colleague well-being and long-term development, the HR team has built a workplace culture that sets a high standard across the industry. Karen expressed her gratitude: “It was an incredible night, and hearing Kingdom’s name called out filled me with pride. I’m privileged to work with a talented team who consistently push boundaries in DEI and well-being. Our philosophy is simple, care for our colleagues, and they’ll care for Kingdom. This award is a validation of that ethos, and we are truly honored to receive this recognition.” Kingdom Security’s Customer Care Initiative Kingdom Security’s Customer Care Initiative highlights a proactive, customer-focused approach. By mapping the customer journey and delivering creative, compliant, and cost-effective solutions, the initiative embodies the Kingdom’s commitment to service with care excellence—backed by powerful case studies and testimonials. The nomination process for these awards was rigorous, requiring detailed submissions and testimonials from customers and colleagues, followed by a competitive selection process.

A leading security company has issued a warning to commuters after a worrying rise in theft and antisocial behavior at train stations. Kingdom Security, who provide a range of security measures including security personnel to a wide range of sites across the country are becoming increasingly concerned about a rise in theft at several train stations and are asking regular commuters to remain vigilant. Shoplifting offences According to the ONS, England, and Wales reached a new 20-year high with 443,995 shoplifting offences committed in 2023/2024. The situation is certainly worrying and although commitments were made in July’s Kings Speech, Graham Allison, COO of Kingdom Security, is urging commuters to be vigilant and to make security aware if they see any causes for concern in train station shops. Campaign against shoplifting and violence “Kingdom welcomes the government’s commitments to crack down on shoplifting and violence against shop workers. Train station retail workers are under immense pressure, especially during peak commuter hours, and unfortunately, some people rushing to get their train may be tempted to steal rather than wait in line.”  “Nationwide, we are also seeing a rise in the verbal and physical abuse being faced by retail workers, and we fully support Co-op's campaign to make this a standalone criminal offense,” continues Graham. “At train stations, there are fewer staff in store to deal with situations that escalate, so security personnel needs to be trained to deal with these issues and protect shop workers.” Preventative solutions Incident Reporting software allows store managers to log the value of goods and the time of day There are many preventative solutions retailers in train stations can take to better protect themselves. For example, Kingdom Security is rolling out new innovative measures to crack down on shoplifting. Their Incident Reporting software allows store managers to log the value of goods and the time of day these attacks happen through their mobile, to build a clearer image of when theft is most likely to occur, and to identify the high-value items. These forecasts let management staff prepare and prevent any abuse and theft within their stores, better-protecting team members and the public during especially busy commuter hours. The public to remain vigilant Graham emphasizes, “The security industry is making huge strides forward, in not only reacting to theft after the fact but creating a basis from which retailers can better prepare for it." "We are asking the public to remain vigilant, especially during commuter hours when stations are at their busiest, and if you see anything suspicious alert the relevant authorities including the British Transport Police immediately.”