Infosys - Experts & Thought Leaders

Infosys, a pioneer in next-generation digital services and consulting, announced the expansion of its strategic long-term collaboration with Sunrise, Switzerland's pioneering challenger, with a strong number two position in the Swiss telecommunications market, to accelerate its IT transformation. Infosys will support Sunrise in fostering a modern, agile, and secure technology foundation to drive innovation and to continue securing its future readiness. The collaboration highlights the shared commitment of Infosys and Sunrise to customer-centric innovation through cutting-edge technology solutions, with a strong focus on IT transformation, data security, operational agility, and future AI integration. Sunrise's IT transformation Infosys has been a partner in streamlining Sunrise's IT landscape, providing total end-to-end IT services Infosys has been an instrumental partner in streamlining Sunrise's IT landscape providing comprehensive end-to-end IT services, from design and development to testing, deployment, and operations. This extensive undertaking included successfully consolidating multiple vendors into a unified portfolio and seamlessly transitioning a variety of applications.  These efforts, driven by the close collaboration and strong cultural alignment between Infosys and Sunrise teams, are enabling an even more scalable and secure technology environment crucial for advancing Sunrise's IT transformation and laying the groundwork for future AI-enabled efforts. Data-driven insights and intelligent automation Infosys will leverage its expertise in AI, analytics, and data along with elements of Infosys Topaz, an AI-first offering using generative AI technologies, to support Sunrise in its efforts to position itself as an AI-powered organization. Infosys will leverage its expertise in AI, analytics, and data along with elements of Infosys Topaz This will help Sunrise unlock new business value by delivering enhanced speed, efficiency, and quality in operations through data-driven insights, and intelligent automation. It will also deliver tangible improvements for customers through further enhanced service reliability, faster time-to-market for new offerings, and personalized digital experiences. Technology landscape and infusing it with AI Anna Maria Blengino, CIO, Sunrise, said, "Through our strategic collaboration with Infosys, we are consolidating our technology landscape and infusing it with AI, putting enhanced customer experience at the heart of this transition." "The Sunrise and Infosys teams are working side by side with a true one-team mindset to design and deliver platforms that are more agile, predictive, and scalable." Data security and integrity Upendra Kohli, Executive Vice President – Communication, Media and Technology (Americas & Europe), Infosys, said, "Our expanded collaboration with Sunrise underscores a shared vision for the telco of the future." "By infusing advanced intelligence across their operations, Infosys is supporting Sunrise in its efforts to continuously innovate, and deliver unparalleled experiences for their customers, all while upholding the highest standards of data security and integrity." "This collaboration is a testament to our commitment to helping clients become AI-powered enterprises and demonstrates how trust and operational excellence can deliver real business value."

Infosys, a global pioneer in next-generation digital services and consulting, announces the launch of Infosys Agentic AI Foundry, a comprehensive solution designed to accelerate the development and deployment of reliable production-grade AI agents. The Agentic AI Foundry, part of Infosys Topaz™, provides enterprises a strategic roadmap to adopt AI agents responsibly and ethically, while ensuring a future-ready architecture that accommodates advancements in AI technology. It enables seamless integration of AI agents across business, operations, and IT ecosystems, driving faster decisions, improved customer experiences, and higher operational efficiency. Infosys Agentic AI Foundry Infosys Agentic AI Foundry brings together a comprehensive collection of reusable components, including a growing repository of pre-built horizontal and vertical agents, that will enable organizations to discover, shortlist, develop, deploy, monitor, and measure AI-driven initiatives effectively. Enterprises will be able to integrate these agents into any in-house or third-party platforms, ensuring accelerated implementation of AI solutions. The Agentic AI Foundry also allows organizations to build agents and customize pre-built agents to be adopted in their enterprise context. Business critical decisions Infosys Agentic AI Foundry will aim to transform enterprises across industries With an open architecture that avoids technology lock-in, the Foundry provides a clear and ethical pathway for enterprises to adopt AI while staying future-ready for advancements in the field. Additionally, its interoperability and cost-efficiency make it a sustainable investment for enterprises looking to scale their AI capabilities responsibly. Infosys Agentic AI Foundry will aim to transform enterprises across industries, enabling them to take business critical decisions and helping them increase productivity exponentially. Comprehensive product insights For a technology major, Infosys deployed a continuous learning deep research agent that delivers comprehensive product insights in seconds, reducing support resolution times by up to 50 percent and enhancing CSAT by 24 percent. Similarly, for a service company, the AI agents automated complex audit processes, including transaction sampling, document collection and review, enhancing financial record integrity. Infosys is embodying its AI-first approach by integrating Agentic AI into its own operations to drive efficiency, innovation, and cost-effectiveness. For example, the deployment of a multi-agent invoice automation solution within its finance team has streamlined processes by improving productivity by over 50 percent along with delivering significant cost savings and operational efficiency. Improving AI  Phil Fersht, Chief Executive Officer and Chief Analyst, HFS Research, said, "The line between human capabilities and AI-powered software is rapidly blurring and its impact on IT and business services is going to be profound.” “Infosys' approach to Agentic AI is a critical move to support enterprises under increasing pressure to embed these capabilities into their employee and customer experiences." Words from Infosys VP Balakrishna D. R. (Bali), Executive Vice President, Global Services Head, AI and Industry Verticals, Infosys, said, "At Infosys, we believe the future of innovation lies in harnessing the power of AI responsibly and effectively.” “Infosys Agentic AI Foundry is a game-changer in enterprise transformation, providing a clear, ethical, and future-ready pathway to harness AI's full potential. By seamlessly integrating AI agents across ecosystems, we are enabling businesses to innovate faster, operate smarter, and lead with purpose in an evolving digital world."

Infosys, a global pioneer in next-generation digital services and consulting, announced its collaboration with RheinEnergie, a pioneering German energy service provider, to help enterprises drive their energy transition and sustainability agenda forward. The collaboration will leverage the Infosys Energy Cloud, which is part of Infosys Cobalt, a set of services, solutions, and platforms for enterprises to accelerate their cloud journey, and Infosys Topaz, an AI-first offering using generative AI technologies. RheinEnergie's extensive experience in providing energy services will help enterprises monitor, control, and optimize their energy landscape while meeting decarbonization goals. Energy transition by developing solutions Infosys will help RheinEnergie enforce cutting-edge keys in cloud, data, AI As part of the collaboration, Infosys will help RheinEnergie implement cutting-edge solutions in cloud, data, artificial intelligence, and Industry 4.0 to help enterprises cut costs, improve energy efficiency, and step up their sustainability efforts. Together they will help decentralize the energy transition by developing solutions that connect renewable generation, storage, energy markets and grids, energy-consuming assets, and empower enterprises to choose the best low-carbon energy sources. Additionally, organizations will be able to decide on the optimal investment, maximize profits from their own on-site renewable energy generation systems, and successfully navigate the changing energy market. Innovative technological and digital solutions The collaboration will focus on RheinEnergie customers in key sectors, including travel and transportation (passengers and freight), commercial real estate and the manufacturing industry. It will aim to deliver actionable recommendations to help enterprises boost their energy efficiency by up to 30–40%. Stephan Segbers, Chief Sales Officer and member of the board, RheinEnergie, said, "RheinEnergie firmly believes that innovative technological and digital solutions are intrinsic to achieving the 'Energiewende' and the 'Wärmewende', Germany's planned transition to a low-carbon, nuclear-free economy." Innovative approach The collaboration will focus on RheinEnergie clients in key sectors, including travel and transportation Segbers added: "The powerful combination of Infosys' global expertise in energy transition and cutting-edge technologies such as cloud and AI, and RheinEnergie's extensive experience in providing energy services allows us to offer enterprises a comprehensive suite of solutions to help manage their energy costs and navigate their energy transition journey." "We are excited about joining forces with Infosys and extend this innovative approach to businesses across various sectors. Together, we can accelerate the transition to a clean energy future for a healthier planet." Cooperation with RheinEnergie and Infosys "We have been working for many years to position ourselves as a sustainable airport and to shape the mobility of the future." "The cooperation with RheinEnergie and Infosys helps us to simplify the complex requirements involved in the sustainable transformation of the energy and supply infrastructure and to achieve our sustainability goals - for travelers, for our environment and for our neighborhood," said Thilo Schmid, CEO Cologne/Bonn Airport GmbH. Collaboration with RheinEnergie Ashiss Kumar Dash, Executive Vice President & Global Head - Services, Utilities, Resources, Energy, and Sustainability, Infosys, said, "The energy landscape is undergoing a significant transformation and to accelerate decarbonization at scale is no longer a choice but an obligation for all businesses." "At Infosys, we recognize the urgency of this shift and are committed to helping enterprises across Europe navigate their energy transition journey. Our collaboration with RheinEnergie is a testament to this commitment." Cloud solutions and AI-powered insights Dash added: "By leveraging Infosys Cobalt and Topaz, we provide a powerful combination of cloud solutions and AI-powered insights. This allows enterprises to gain a deeper understanding of their energy consumption patterns, identify areas for optimization, and ultimately meet their decarbonization goals." "Imagine being able to intelligently control energy flows, choose the most cost-effective fuel sources in real-time, and maximize profits from on-site renewable generation. This is the future that Infosys and RheinEnergie are helping create!"