Floyd Total Security - Experts & Thought Leaders

Alula, a provider of smart security and automation systems for professional installers and the award-winning inventors of the Connect+ platform, announced the launch of a professional partner program that provides incentives, marketing support, product training and access to an online resource center. The Alula Pro Partner Program supports partners with all the marketing, training and sales assets needed to succeed and grow their business. This comprehensive new program empowers independent, local security companies to compete with large tech companies that have encroached on the security space with well-funded marketing operations. Smart home security dealer community “Over the past year, we’ve had the opportunity to engage and learn with our smart home security dealer community and industry experts,” said Alula VP of Marketing Brad LaRock. “We learned that they were eager for digital marketing support and training opportunities to help them keep pace with rapid technological change. This program provides instant access to the marketing and training resources our partners need to help them focus on their growth and expansion.” The Pro Partner Program gives dealers access to a robust set of tools and services to help them serve their customers and promote their business. There are no charges or minimum purchase requirements to gain access to the program. Pro Day Training The program includes a welcome kit that helps new partners ramp up product training and knowledge “It’s not enough to simply offer the best all-in-one platform and interactive services package; we also want to help our partners with marketing and sales support,” LaRock said. “That’s why we developed the program and made it available to all our partners to help them grow. We know a lot of other companies require fees or minimum installation numbers, but for us, it was more important to empower our pros to help them succeed, regardless of their market position.” The program includes a welcome kit that helps new partners ramp up product training and knowledge as swiftly as possible by providing information on how to quickly and easily connect with Alula’s sales and marketing teams. The program also provides Pro Day Training — virtual and on-site tutelage so teams can feel confident about installing products in any scenario. Searchable library of install guides As part of the program, Alula also launched the Partner Resource Center. This exclusive portal for Alula partners offers a one-stop shop for training and marketing assets. This includes digital collateral and other marketing brochures that can be easily customized with the partner’s logo and contact information. The resource center also provides a well-organized, searchable library of install guides, training videos, product specs and image files. “Alula has done a great job of helping us with ideas and supplying us marketing assets to work with,” said Nicholas Luciano, Business Development and Team Lead for residential/small commercial at Floyd Total Security, a mid-size integrator in Minneapolis, Minnesota. “Alula understands the fact that when they help one dealer, they’re essentially helping all their dealers.”

Rick Meyer, Executive Director, Friendship Village of Bloomington says, “In my sixth year at the Village, it became very clear to me and my staff how time-consuming and unwieldy our old access control system had become. The community opened in 1979, thirty-two years ago, and the existing access control system had been in place for fifteen years. We realised it was at the end of the road; it was clearly time for us to find a more modern and user-friendly system.” Floyd Total Security Recommended SALTO Rick Meyer further explains, “After evaluating our limited options with the existing service provider, we referred our problem to Floyd Total Security, a SALTO Inspired Business Partner and system integrator, also located in Bloomington, MN. Continuing Care Facilities are of critical interest for Floyd, and Bill Wood, who heads up the company’s electronic locking systems team.” “His team was charged with helping find the best solution for the needs of our project and brought SALTO to our attention.” “We liked the SALTO system from the start and Ray Satterfield, Director of Facility Management, suggested we ask other Lifespace Community facilities to assist in our evaluation. After several group presentations and a couple of site visits, they unanimously recommended SALTO over the other options, as did Gary Conkin, Lifespace Development and Construction Manager, who oversees and approves all construction projects from the corporate office in Des Moines, IA.” Outfitting The Facilities “Floyd met with the management team to understand how they needed various parts of the system to work to best suit our operation. They made sure we could take advantage of everything that the SALTO System could provide. The Village has just opened a new fitness center which was, of course, also protected with the SALTO locks. Various workers at the facility, like nurses and housekeepers have a range of scheduled time needs, and their access cards have been programmed accordingly.” Advantages Of The SALTO System Rick Meyer continues, “The Village was previously equipped with three separate systems; a traditional proximity card system on the perimeter and two generations of offline locks on administrative and resident doors. While these where easy for staff and seniors to use, they proved very costly to operate and maintain. Talk about time-consuming! Our facility has 415 doors with electronic locks for over 1200 cardholders. In order to program the old system to provide access cards for new occupants or to supply replacements for lost cards, a staffer had to carry a laptop with cable to every door lock covered by the new or lost card in order to recode for access. Many man- and woman-hours were lost in resolving these problems.” “Furthermore, we were having trouble getting parts and support for our old system. That was a growing problem, to the point where we actually had to ask some of our residents to go back to using metal keys. Not something we desired for a facility that prides itself on being up-to-date in everything!” “With SALTO it was easy. We no longer have to program at the door and we didn’t have to build an infrastructure with wiring through walls; we used the SALTO Virtual Network. When the locks where installed, of course they required initial programming. But unlike the other options, they don’t require ongoing lock reprogramming at the door as we make access changes. The SALTO Virtual Network (SVN) pushes and pulls data from our “hot-spot” openings to all the offline locks.” “We like the ability to set up the computer and program all the cards, rather than walking around to each location. The fact that Floyd and SALTO can reference many large installations in similar applications helped satisfy us that we’re using a proven product.” Employee Cards He stated, “The Village has about 285 employees including part-time, on-call, high school, etc. Our eight-person maintenance staff functions as security during the morning and early afternoon, followed by two trained security officers for the afternoon, evening, night and weekends. Cards issued to employees are automatically refreshed and updated when used at any of our seven “Hot-spot” doors, which makes it very easy to meet everyone’s access needs on the fly.” If A Card Is Lost  “When a card is reported lost, there’s no big crisis. The cards are blank, with no telltale room number or ID, so someone finding it would have no way of knowing what unit the card gave access to. We simply delete it and assign a new one. Once the original card is deleted, it will no longer provide access to the exterior doors either: access is denied and facilities are notified. The lost card is also added to the blacklist of deleted cards which eliminates its value at the interior doors via SVN.” Rick Meyer explained. Friendship Village Population “A retirement facility like Friendship Village has a unique population. Apart from residents in healthcare, skilled nursing and long-term care, where the doors do not lock, there is assisted living, general residency, independent living and twelve free-standing town homes. There are also administrative offices and a variety of special facilities. All of their needs must be carefully addressed to avoid creating unnecessary problems.” “With the new system in the works, administrators set up meetings to alert employees and the resident body to what was coming, so they could appreciate the benefits and improvements. A permanent informational kiosk about the new SALTO system was supplied and staffed by Floyd to provide residents with any information they required.” Expectations Were Exceeded “The installation went well and timelines were met: a week for preparation, loading the software and training, then about four weeks for actual change out of the residence units, with perimeter doors switched over to the new system last. The entire implementation took about five weeks in the summer of 2011. Floyd technicians trained our maintenance personnel on the installation and maintenance of the battery powered door locks. This allows us to remove and install the devices ourselves when we remodel and refresh areas of the facility, a common occurrence with 425 units.” “This SALTO changeover is probably the easiest such install we’ve ever done. Residents feel safer in their units than they did before. Floyd couldn’t have provided a better or more accommodating crew. Our administrators had ample time to get familiar with the new system and feel comfortable with it. Michelle Hasbrouck and Chris Chromey from Floyd backed us up with responses to residents’ concerns and where available when we needed them.” “We would recommend this system absolutely! As a result of our experience, Floyd Total Security has implemented the SALTO Inspired Access Control System at two other Lifespace Communities: Grand Lodge at the Preserve in Lincoln, NE and Abbey Delray South in Abby Delray, FL.” “Two additional facilities in Florida and Pennsylvania are scheduled to begin installation later this year, with the balance coming online over the next two years. We think all our communities will be moving in this direction.” commented Rick Meyer.

The program is designed for dealers with expertise in intrusion and fire, video surveillance and access control Honeywell announced recently that Minnesota-based Floyd Total Security has joined the Honeywell First Alert Professional Dealer Program, the largest independent security dealer network in North America. Floyd Total Security is a security provider that serves residential and commercial customers primarily in the education, government, retail and healthcare industries. Floyd Total Security began as a small locks and safe company in 1945 and has evolved into one of the Twin Cities’ longest running security providers. The company provides intrusion and fire protection solutions, digital video surveillance, access control, high-security locks and full-service alarm monitoring for both commercial and residential customers. Floyd also owns and operates a UL-listed central monitoring center, Security Response Services, Inc., for security alarm, fire and sprinkler alarms, and video alarm monitoring services. “We’ve been in business for over six decades and have grown into a full-service security provider, so it only makes sense to partner with a longstanding manufacturer like Honeywell,” said Michael Karch, chief executive officer, Floyd Total Security. “By joining Honeywell’s First Alert program, we are able to increase the amount of resources we can use to serve our customers.” With approximately 600 dealer locations in North America, the First Alert Professional Dealer Program provides customized support in sales techniques and marketing strategies for intrusion, fire, CCTV and access control systems in commercial and residential facilities. The program is designed for dealers with expertise in intrusion and fire, video surveillance and access control.