Cloudview (UK) Limited - Experts & Thought Leaders

Cloud video surveillance company Cloudview has appointed Silicon Valley sales enablement leader Mark Gibson to be its new Head of Sales. Experience Mark has gained extensive experience in international sales and business development and has been consulting with leading technology companies since 2004. He has helped to develop many high tech startups in California, EMEA, and the Nordics specializing in AI applications for anti-money laundering and cybersecurity, and has spent time running his sales and marketing consultancy, focussing on the B2B technology sector. Ensuring the growth of sales staff As Head of Sales at Cloudview, he will be helping develop sales staff to achieve their full potential to capitalize on the market opportunity. The only constant in selling today is changing, so I aim to help build a learning organization at Cloudview" “The only constant in selling today is changing, so I aim to help build a learning organization at Cloudview, where every employee is allowed to advance in their career. Salespeople wanting a career in selling must adopt a lifelong learning approach as there is so much to learn and know.” “I am delighted to be joining Cloudview at such an exciting time when event-based Video Surveillance as a Service is showing significant market traction, and buying behavior is crossing the chasm from early adopters to the mainstream.” Feedback Keith Cornell, Cloudview’s CEO, said he was very excited about Mark joining the company. “Mark’s background in IT sales and marketing, together with his coaching and consultancy experience, makes him ideal for this new role.” “I know he will be using his skills and experience to galvanize and inspire our sales team, and to introduce cutting-edge sales techniques and technology.” Personal front Mark is married and lives in London with his wife and daughter. Outside his work, he enjoys playing golf and wine appreciation.

Cloud-based video surveillance specialist Cloudview has made three new appointments to strengthen its sales operation. Review of new recruits Andy Alexander joins as Sales Manager and was previously Regional Sales Manager at Security Dynamics. Before that, he held roles at Redvision CCTV, 360 Vision, and Siemens SBT. Since joining in June, he has brought new partners to the business, including security integrators, CCTV installers, and end-users. Hannah Edwards has been appointed Sales Administrator. She has wide experience in different sales and customer experience roles, including at Mercedes-Benz and the Home Retail Group. In her new role, Hannah will be researching potential new partners, clients, and end-users, in addition to supporting the Sales and Commercial teams. Martine Van De Steene joins Cloudview as Telesales Executive. She has experience in sales positions at software and hardware companies, working across Europe, and speaks English, German, French, and Dutch. Feedback “Andy, Hannah, and Martine have already fitted well into the team and each is a great asset for Cloudview,” said Keith Cornell, Cloudview’s CEO. “With cloud-based surveillance being taken up by an increasing number of organizations, they join Cloudview at a very exciting time for us.”

Cloud-based video surveillance company Cloudview has appointed George Georghiou as Marketing Manager. George comes with a breadth and depth of experience in the video surveillance and electronic security industries, most recently as Global Marketing Manager for Corsight AI, who specializes in advanced facial recognition software. Previously he was EMEA Marketing Manager at Tyco/Johnson Controls, where he worked across their video surveillance, access control, and intrusion brands. He also ran the promotion of the company’s corporate sponsorship of the British Superbike team Tyco BMW. Growth and innovation He said, “I am delighted to join Cloudview at a time of significant growth and innovation. The future is extremely bright and I am looking forward to adding my experience to the wealth of talent already within the company.” Keith Cornell, CEO of Cloudview, said, “George brings additional depth and industry experience to our highly capable branding, digital marketing, and events team. This marketing force causes Cloudview to ‘punch above its weight in the market and assists our sales team in closing customers to our VSaaS (Video Surveillance as a Service) cloud CCTV security offering.”

The General Data Protection Regulation, or GDPR as it is more commonly known, is a privacy and data protection law within the European Union (EU) and the European Economic Area (EEA). Despite opting to leave the European Union, the United Kingdom (UK) also uses the UK General Data Protection Regulation, which is currently identical. For businesses, the legislation throws up a number of potential challenges related to how data is obtained, handled, and kept secure. Companies are obligated to comply with the regulations and this can have an impact on a number of areas, but one of the most significant is with either an on-premises or cloud surveillance system. In this article, we explore how you can stay GDPR compliant, while rolling out video surveillance. Notifying people about CCTV In simple terms, this means you must let people know you have a CCTV system in place According to the Information Commissioner’s Office (ICO), one of the fundamental rights afforded to people under data protection legislation, including GDPR is that they are notified by businesses, when they are being filmed. In simple terms, this means you must let people know you have a CCTV system in place. Crucially, this applies to people regardless of whether they are employed or not, so customers and staff require notification. In truth, compliance with this aspect of the legislation is not complicated and there are a number of ways people can be notified. However, by far the most common and the most simple is to use a sign. Sign display stating CCTV is in operation With this method, all you need to do is clearly display a sign explaining that CCTV is in operation, with a brief description of the purposes behind it. Some of the most common reasons given on signs of this kind include ‘for the purposes of crime prevention, detection, and prosecution of offenders’ and ‘for the purpose of public safety’. The sign should also disclose the name and contact details of the company responsible for controlling the data. If CCTV is handled entirely in-house, this will be your business’ contact information. Yet, many companies turn to video surveillance as a service option and this requires you to prove the details of your VSaaS providers. Responding to access requests An aspect of the GDPR legislation that is sometimes overlooked is the requirement to respond swiftly to access requests. As the UK Government website explains, anyone is entitled to ask to see the images you have recorded of them and you will usually be required to respond to this, by providing access to the footage. Footage that has already been deleted does not need to be recovered and provided The footage will usually need to be provided to the person making the access request, within one month of the request being received. Additionally, access should be provided free of charge. Requests can be made verbally, or in writing. Footage that has already been deleted does not need to be recovered and provided. In order to comply with these requirements, you need to ensure that the footage being collected by your video surveillance system is kept secure and made accessible by those who may take responsibility for responding to such requests. A modern cloud surveillance system can assist with this by providing continuous remote access. Further compliance requirements Aside from notifying people about CCTV being in operation and responding to subject access requests swiftly, there are a number of other requirements that businesses need to be aware of, in order to fully comply with GDPR. It is worth noting that most good VSaaS providers will be able to assist you in this area too. Although video surveillance is increasingly blending with technology, like artificial intelligence (AI), so that businesses can use the footage for analytics purposes, this does throw up some potential difficulties. For instance, an IT Pro Portal article on CCTV and GDPR outlines the fact that companies need to be collecting and processing anonymized visual data. There are also requirements to provide access to footage to law enforcement agencies, upon request. Need for a clear policy on the data collected Data controllers should have a clear policy on what data they are collecting, why it is being collected, how it will be used, and how long images and/or footage will be stored. The legislation states that data should only be kept for as long as it is needed, and this time frame should be determined and justified in advance. Regularly scheduled audits to ensure full GDPR compliance Regularly scheduled audits should be carried out to ensure your company is fully GDPR compliant Access to the data should be restricted to only those who actually need access to it, in order to carry out their jobs. Regularly scheduled audits should be carried out to ensure your company is fully GDPR compliant and you should also carry out a Data Protection Impact Assessment, which is essentially a GDPR-focused risk assessment, required under the legislation, any time you begin a project that may involve a high risk to personal data. Final thoughts Complying with GDPR is essential for businesses operating CCTV in the European Union (EU), European Economic Area (EEA), or the United Kingdom (UK), and the penalties for failing to comply fully can be severe. While it can be beneficial to discuss the matter with VSaaS providers and other experts in the field, compliance can be managed in-house too. Some of the main things to be aware of in this area include clearly displaying a sign informing people that CCTV is in operation, responding to subject access requests, and ensuring data is stored for no longer than is necessary. Audits and risk assessments have a key role to play and customers have the right to request the deletion of the personal data you hold of them too, as long as this request is reasonable and possible to achieve.