Fenix Monitoring, an approved NSI Gold Alarm Receiving Center (ARC), has entered into a new partnership with OPTEX to support its customers in providing state-of-the-art security response services. The business, founded in 2018 by Managing Director, Carl Meason, will harness the reliability and performance of OPTEX’s Intelligent Visual Monitoring solution to extend its services to provide visually verified alarms, enhancing security by capturing genuine alarms while filtering out nuisance alarms in a diverse range of environments. OPTEX – Fenix Monitoring partnership Fenix Monitoring, which provides CCTV, intruder and lone worker monitoring solutions, has built its reputation on the principles of digital innovation, data analysis and customer-driven experience. These principles provide cutting edge security products and services to the monitoring market, culminating with being recognized as British Security Industry Association (BSIA) SME business of the year 2020. Carl Meason believes the partnership with OPTEX will enable Fenix to significantly enhance their product offering to its customers. Carl Meason said “Fenix Monitoring continues its mission of partnering with the most innovative companies out there, and delivering products and services that are industry leading. In joining forces with OPTEX, we have added another technology partner that can help us build the very best monitoring solutions for our customers.” OPTEX Intelligent Visual Monitoring solution OPTEX’s Intelligent Visual Monitoring Solution offers a number of key benefits, including privacy mode" Carl adds, “OPTEX’s Intelligent Visual Monitoring Solution offers a number of key benefits, especially in relation to its privacy mode which means we will only see a silhouette when an alarm is activated. The homeowner or end-user can then lift this privacy feature, should the alarm be genuine and the person monitoring can see exactly what is going on.” Benjamin Linklater, Sales Director at OPTEX Europe, is looking forward to the new partnership with Fenix Monitoring. He said, “We are very pleased to welcome Fenix to the network of monitoring centers offering our cloud-based visual monitoring solution. Fenix is an agile, technology-focused security company constantly looking for new solutions to solve their customers’ issues.” Intruder and CCTV technologies installed on single site The OPTEX Intelligent Visual Monitoring solution enables separate intruder and CCTV technologies installed on the same site, but acting independently, to be connected using the OPTEX Bridge and create one, seamless, integrated and intelligent visual monitoring solution. Intruder alarms can now be visually verified within seconds, without impacting the integrity of the technology installed or its grade. When an alarm occurs, a signal is instantly sent to the ARC whose operator can view images pre and post the alarm event via a dedicated portal to determine whether the alarm is genuine.
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