SmartTask News

SmartTask’s Mobile Operations Selected By 360 Alert Security To Streamline Mobile Patrol & Alarm Response Activities And Drive Service Delivery

SmartTask, a UK-based developer of cloud workforce management solutions, has announced that 360 Alert Security has deployed SmartTask Mobile Patrols for its mobile security teams. An established user of SmartTask workforce management software to manage over 700 officers, 360 Alert Security selected the Mobile Patrols app to streamline its service delivery, enabling it to respond faster and more efficiently for site visits and call-outs, while also complying with Duty of Care requirements. Smar...

Happy, Engaged Employees Are The Key To A Profitable Business

It is a truism that in the physical security industry your workforce and your reputation are the business’s largest and most important assets. Managing your workforce with empathy to ensure happy, engaged employees can be a balancing act. However, providing flexible working practices that are still profitable for your business is achievable, and something that every security business should be aiming for. SmartTask CEO, Paul Ridden discusses the hidden benefits of an engaged workforce an...

SmartTask Launches New Mobile Operations App For UK Security Market

SmartTask, a UK-based developer of cloud workforce management solutions, has announced the availability of its mobile operations app. Fully integrated smartphone app streamlines mobile patrols, alarm response callouts, and keyholding for security officers and controllers helping demonstrate BS7984 compliance. Designed specifically for UK security services providers in collaboration with the UK security industry, SmartTask mobile operations keep field officers in contact with the control room....

SmartTask Enhances Gough & Kelly Patrol Monitoring And Performance Reporting At Yorkshire Location

Gough & Kelly, a provider of security products and services across the north of England, has expanded the use of SmartTask to enhance its patrol monitoring and performance reporting capabilities at a second office in Yorkshire. The company has rolled out the workforce management software to its operation in Leeds, having already achieved significant operational improvements at its York business. “SmartTask has proved to be an invaluable tool across our manned guard, keyholding and ala...

RCP21 Collaborates With SmartTask To Manage Security Operations At Langthwaite Business Park

RCP21, a pioneering Community Interest Company (CIC), has used SmartTask to help set up and manage an in-house security operation at Langthwaite Business Park in South Kirkby, West Yorkshire. The workforce management software was adopted to coordinate a full-time team of officers, tasked with protecting 120 businesses located at the site, without the need to increase management and administrative resource within the organization. SmartTask has since enabled RCP21 to deliver a superior security...

Samson Security Adopts SmartTask Workforce Management Software To Support Its Rapidly Growing Business

Samson Security has adopted SmartTask to support the rapid growth of the business, which has seen the company treble in size in less than a year. The workforce management software is initially being used for electronic proof of attendance, across more than 400 security officers and engineers that deliver a wide range of services, including manned guarding, mobile patrol, alarm response and FM services. Advanced guarding management and monitoring “We needed an advanced guarding management...

SmartTask Supports Kingfisher Sec In Streamlining And Automating Their Business Process

Kingfisher Sec, a West London-based security specialist, has adopted SmartTask to support the rapid growth of the business by streamlining and automating critical business processes. The company will use the cloud-based software to handle employee scheduling, proof of attendance and operational reporting across a team of up to 50 security guards. As a result, Kingfisher Sec has already reduced administration by around 17.5 hours a month, with further improvements expected moving forward. &ldquo...

OM Security Boosts Operational Performance And Workforce Management Using SmartTask

OM Security has achieved a host of benefits having consolidated its employee scheduling, patrol monitoring and mobile workforce management software requirements into a single system. Since the adoption of SmartTask, the company has gained increased visibility and control over 200 security officers, significantly freeing up management time, reducing operating costs and enhancing service delivery The cloud-based solution has also enabled OM Security to launch a new 24/7 control room, further expa...

Namib Property Patrols Using SmartTask To Deliver Cost-Effective, High-Quality Security Services

Namib Property Patrols Ltd, the Oxfordshire-based security and protection company, is using employee scheduling and mobile workforce management software SmartTask to streamline operational processes, saving both time and money. The company is using the software for proof of attendance and guard monitoring across its mobile patrol and alarm response operations, which has helped reduce in administration by more than 15-hours a month, while enhancing service delivery to customers. Credible and tra...