As one of the UK’s best-known retailers, the customer faced relentless web and API attacks, putting customer data, revenue, and brand trust at risk.
To strengthen their defences, they invested in Akamai WAAP, a widely adopted web and API protection platform that quickly became a cornerstone of their security strategy. But like any powerful technology, it required ongoing expertise and fine-tuning to deliver its full potential.
Development and security teams
Without that focus, false positives slowed releases, security policies became outdated, and the platform wasn’t optimized to defend against the evolving threats. This created friction between the development and security teams. Yet Akamai remained a critical part of their defense strategy, providing some of the strongest protections available in the market.
The challenge wasn’t the platform, it was ensuring it was continuously optimized and aligned to business needs. That’s when they turned to RiverSafe. They needed a partner to unlock the full value of their Akamai investment, managing, optimising, and evolving the platform, without the cost and risk of building specialist expertise in-house.